Verint Nextiva S2750eN User manual

Nextiva S2750e Series
User Guide
Covering the S2750eN and S2750eP
Firmware Release 4.80
April 2009

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www.verint.com/videosolutions
Publication date: April 2, 2009
Publication revision: D

Verint Video Intelligence Solutions iii
Contents
Preface ................................................................................................................ v
Chapter 1 Overview ..........................................................................................1
About the S2750e Series ...................................................................................2
Key Features ..............................................................................................2
Security .....................................................................................................2
Frame Rate and Performance ........................................................................2
Installation Kit .................................................................................................4
Hardware Overview ..........................................................................................4
Chapter 2 Mounting and Configuring the IP Camera .........................................6
Mounting the Camera ........................................................................................7
Preparing the Camera ..................................................................................7
Installing the Camera ..................................................................................9
Adjusting the Image ....................................................................................... 12
Configuring the Camera .................................................................................. 14
Setting Network Parameters ....................................................................... 15
Performing a Point-to-Point Connection ........................................................ 17
Chapter 3 Using the Web Interface .................................................................19
Installing or Upgrading ActiveX Controls ............................................................ 20
Viewing the Quick Status ................................................................................. 22
Configuring the Device .................................................................................... 24
Configuring Access Management ................................................................. 24
Viewing the System Status ......................................................................... 27
Configuring the Network ............................................................................ 28
Configuring Video ..................................................................................... 29
Looking at Video Status ............................................................................. 34
Configuring VSIP ....................................................................................... 35
Configuring System Time ........................................................................... 36
Configuring HTTP (Webserver) .................................................................... 37
Configuring LED State ............................................................................... 38
Viewing Live Video .......................................................................................... 39
Maintaining the Device .................................................................................... 41
Chapter 4 Maintaining and Troubleshooting the IP Camera ............................44
Updating the Firmware .................................................................................... 45
Performing a Reset ......................................................................................... 45
Recognizing the Status LED Conditions .............................................................. 46
Using the Command Line Interface ................................................................... 47
Accessing the CLI ..................................................................................... 47
Configuring Quality of Service ..................................................................... 48
Appendix A Factory Default Configuration .......................................................50
Appendix B DHCP Support and APIPA ..............................................................52
Appendix C Technical Specifications ................................................................54

Contents
iv Verint Video Intelligence Solutions
Glossary .............................................................................................................57
Index .................................................................................................................62
Compliance ........................................................................................................64
United States Statement for FCC .......................................................................65
Industry Canada Statement .............................................................................65
Europe EN 55022 Statement ............................................................................66
RoHS Declaration of Compliance .......................................................................67

Verint Video Intelligence Solutions v
Preface
The Nextiva S2750e Series User Guide presents the information and procedures on
installing, configuring, and using the Nextiva®S2750e series IP cameras.
Audience
This guide has been prepared for the following audience:
Managers
IT system administrators
Engineers
Technicians
This guide assumes that you are familiar with:
Installation and manipulation of electronic equipment
General use of computers
Local area networks (LANs) and basic IP data communication concepts and practices
Camera configuration
Web browsers
Microsoft Windows operating systems
Reference
In addition to this guide, the following documentation is also available:
Nextiva S2750e Series Installation Guide
Verint SConfigurator User Guide
Nextiva S2750e Series Release Notes
A paper copy of the installation guide is included with your order.
How to Contact Us
The following Web sites and e-mail addresses provide information and support for Verint
Video Solutions and the Nextiva Intelligent Edge Device product line.
Find general information on Verint Video Solutions, including marketing material and
product information at www.verint.com/videosolutions.
Download the documentation of the Intelligent Edge Devices at www.verint.com/manuals.
Download firmware from the Verint Video Solutions partner extranet at
http://vvs.verint.com.
Send your questions or comments on the current document, or any other Nextiva user
documentation, to our documentation feedback team at
[email protected].

Preface
vi Verint Video Intelligence Solutions
Find contact information for the Verint Customer Service team, by phone or e-mail, or fill
out a Web request for support with a specific issues at www.verint.com/videoservice. For
immediate assistance, contact the Customer Service team:
Location Telephone E-mail
USA and Canada 1-888-747-6246 [email protected]
Central and Latin
America [phone] [email protected]
Europe, Middle East,
and Africa [phone] [email protected]
[phone] [email protected]
(Transit applications only)
Asia/Pacific
[phone]
[phone]
[email protected]
Hong Kong
Singapore

Verint Video Intelligence Solutions 1
Overview
The Nextiva S2750e series contains IP mini-dome cameras with triple axis lens rotation for
flexible installation. The series offers a high resolution image sensor and an auto-iris
varifocal lens.
The S2750e series delivers dual stream video at up to 30 frames per second in NTSC (25 in
PAL). The following compression modes (also called codecs—coder/decoder) are available:
a proprietary MPEG-4-based mode, the MPEG-4 ISO 14496-2 compliant mode, and MJPEG
(Motion JPEG).
You can use the S2750e series edge devices in point-to-point contexts as well as with video
management and storage applications. Furthermore, they enable configuration, video
viewing, and maintenance from web browsers.
The overview covers:
About the S2750e Series
Installation Kit
Hardware Overview

1: Overview
2Verint Video Intelligence Solutions
About the S2750e Series
The S2750e series offers many models to cover your system needs:
S2750eN—An IP camera working in the NTSC video standard
S2750eP—An IP camera working in the PAL video standard
Unless otherwise specified, the word S2750e refers to any of these devices.
Key Features
The S2750e offers the following features:
One analog video output for aiming and focusing during installation
The choice of either power over Ethernet (PoE) or 12V DC
Dual video encoding
Up to 30 frames per second with the MPEG-4 and MJPEG codecs
480 TVL, 1/3 inch Sony CCD sensor
4 to 9 mm varifocal lens, with DC auto-iris
Triple axis lens adjustments
Clear (default) or smoked cover
Integration with the Nextiva enterprise video management solution
Security
Every camera comes with a unique SSL (Secure Sockets Layer) certificate for securing its IP
link. SSL is a commonly used protocol for managing the security of IP message
transmission. If enabled, the SSL protocol secures I/O and proprietary VSIP communication
data. It does not apply to video transmission.
Frame Rate and Performance
The available video frame rates of each encoder IP camera are:
NTSC—1 to 7, 10, 15, or 30 frames per second (fps)
PAL—1 to 6, 8, 12, or 25 fps
The composite video signal of the camera is sent to two separate encoders. You can
customize each encoder to meet your system needs, for instance in terms of frame rate and
resolution. Here are typical scenarios regarding encoder use:
Scenario Encoder 1 Encoder 2
point-to-point point-to-point unused
unused point-to-point

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Nextiva S2750e Series User Guide
Each video endoder of an S2750e camera can have the following performances:
1Without noise and other factors affecting quality.
2With low motion only.
These performances can be achieved using single-stream encoding. For dual encoding
values, refer to the Nextiva Intelligent Edge Devices Single-Dual Stream Performance
document, available on the extranet (Community Links > Technical Briefs > Nextiva
Intelligent Edge Devices).
point-to-point and web interface web viewing at rate A point-to-point at rate B
web viewing and
point-to-point at rate C unused
video management software view at rate D record at rate E
Note: You should not use the web interface and a video management software at the
same time to avoid configuration conflicts.
Resolution Number of
Columns Number of Lines Maximum Frame Rate, in Frames per Second Using the NTSC (PAL) Format
NTSC PAL MPEG-4
Based MPEG-4 ISO 14496-2
Compliant
MJPEG
QCIF 176 128 144 30 (25) 30 (25) 30 (25)
CIF 352 240 288 30 (25) 30 (25) 30 (25)
2CIF 704 240 288 30 (25) 30 (25) 30 (25)
4CIF 704 480 576 30 (25)215 (12.5) 30 (25)
All lines 352 480 576 30 (25) 30 (25) 30 (25)
2/3 D1 480 480 576 30 (25) 30 (25) 30 (25)
VGA 640 480 480 30 (25) 15 (12.5) 30 (25)1
Scenario Encoder 1 Encoder 2

1: Overview
4Verint Video Intelligence Solutions
Installation Kit
The package contents are:
Hardware Overview
The S2750e has been designed for indoor use. It cannot be used outdoors.
The side view of the camera shows the following parts:
The lens
The dome cover
The outer case
Item Description
Camera S2750eN or S2750eP
Video output adaptor A 2.5 mm to BNC video output adaptor (3 foot/1m long)
Rubber cap A rubber cap for the cable entry
Printed material The Nextiva S2750e Series Installation Guide
Options
Power-over-Ethernet
(PoE) kit An IEEE 802.3af class 3 injector and power cord
12V DC external power
supply A universal power supply
Dome cover A smoked dome cover
Lens
Dome cover
Outer case

Verint Video Intelligence Solutions 5
Nextiva S2750e Series User Guide
The service board contains:
A status LED
An 2.5 mm jack for video output
A reset button
The dome base also includes a network (RJ-45) cable and a power cable.
Status LED
Jack for video output
Reset button

Verint Video Intelligence Solutions 6
Mounting and
Configuring the IP
Camera
The steps required to prepare your S2750e camera for operation are:
Camera mounting
Image adjustment
Basic configuration
Remember that the S2750e camera is an indoor product that should not be used in an
outdoor environment.
Note: The S2750e series device must be installed by certified professionals.

Verint Video Intelligence Solutions 7
Nextiva S2750e Series User Guide
Mounting the Camera
You can mount the S2750e camera the following ways:
Mounting directly on the ceiling or wall
Mounting on an electrical box (North America box styles only)
The mounting procedure involves the following main steps:
1. Preparation
2. Physical installation
To install the camera, you need the following equipment:
A Phillips screwdriver
Four mounting screws, if the camera goes on the ceiling or wall:
Screw size: #10
Maximum screw head diameter: 0.37 inch (9.5 mm)
Maximum screw head height: 0.14 inch (3.5 mm)
Casing height: 0.9 inch (23 mm)
Two mounting screws, if the camera goes on an electrical box
Preparing the Camera
The first step in mounting the camera is preparing the surface and taking the camera apart.
Note: Select the screw type depending on the material on which the device will be
mounted.

2: Mounting and Configuring the IP Camera
8Verint Video Intelligence Solutions
To prepare the camera for mounting:
1. Remove the outer case by loosening the two case screws with a Phillips screwdriver.
2. If you are mounting the camera on the ceiling or wall, mark the four positions for fixing
the dome base on the mounting surface, then make the four holes.
If you are mounting the camera on an electrical box, you will use only two of the four
mounting holes on the dome base.
Outer case
Outer case screw
Dome base
Mounting holes
Mounting holes
Base cable entry

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Nextiva S2750e Series User Guide
3. If you are using the base cable entry, replace the plastic cap by the supplied rubber
cap, then make a hole at the desired location on the mounting surface. The size of both
cable entries is 3/4” NPT2.
4. If you are using the side cable entry on the dome base, open the desired hole on the
outer case with pliers. Insert the supplied rubber cap in the dome cable entry.
Installing the Camera
The installation process varies depending on your supply power: PoE or 12V DC.
Power-over-Ethernet (PoE) enables you to power the camera and establish its Ethernet
connection in a single operation. The optional PoE kit sold by Verint contains two items: an
injector and a power cord. The connection procedure may vary if you use another PoE kit;
refer to the PoE kit documentation for more information.
Verint also offers a universal 12V DC power supply as part of your package. For any other
power supply, refer to the manufacturer documentation for the proper wiring scheme.
To perform a 12V DC power connection with the universal power supply sold by
Verint:
1. If the electrical plug installed on the power supply is the right one for the country of
operation, go to step 4.
2. Remove the installed plug by pushing the PUSH button and keeping it pushed while
turning the plug in the counterclockwise direction.
Warning: Never use PoE and 12V DC at the same time. It may damage the device.
Note: The camera must be powered by a listed power supply that is marked “LPS,”
”Limited Power Source,” or “Class 2”.
Base cable entry
Side cable entry
0.5 inch side entry
0.75 inch side entry

2: Mounting and Configuring the IP Camera
10 Verint Video Intelligence Solutions
3. Insert the required plug on the power supply then turn it in the clockwise direction until
you hear a click.
4. Tie together the power supply wire with the dashed white lines and the black wire on
the camera using a splice.
5. Tie together the other power supply wire and the red wire on the camera using a splice.
6. Power the camera by connecting the electric plug into the outlet.
To connect the PoE kit sold by Verint:
1. Plug a straight-through Ethernet cable into the network (RJ-45) connector of the
device.
2. Plug the other end of the cable into the DATA & PWR port of the injector.
3. Connect another Ethernet cable (straight-through or crossover) into the DATA port of
the injector.
The crossover cable directly connects the IP camera to a computer; use a
straight-through cable to connect the IP camera to a hub or a switch for integration
with the network.
4. Connect the other end of the second cable into an Ethernet equipment.
5. Power the device by plugging the power cord between the injector and the outlet.
Warning: To avoid damaging your Ethernet equipment, ensure that the cable is
connected into the DATA port of the PoE injector, and not in the DATA & PWR
port.
Note: The combined length of the two Ethernet cables cannot exceed 328 feet
(100 meters). For example, if you used an 82-foot (25m) cable in step 1, the
maximum length of the second cable is 246 feet (75m).
1
2 3
4
J2
DATA
J1
DATA & PWR
5
RJ-45
Power cord
PoE injector
Straight-through
Ethernet cable Ethernet cable (straight-through or
crossover)

Verint Video Intelligence Solutions 11
Nextiva S2750e Series User Guide
To install the camera:
1. Mount the camera:
On the ceiling or wall, install the dome base on the mounting surface, using four
screws (not supplied); for their specification, see page 7.
On an electrical box, use two screws (not supplied).
6. Feed the cables through the bottom or side hole on the outer case. Ensure that the
cables exit out of the hole without being crushed.
7. If the camera uses 12V DC:
a. Establish its Ethernet connection by plugging a cable (straight-through or
crossover) between the RJ-45 connector at the end of the Ethernet cable and a
device.
The crossover cable directly connects the IP camera to a computer; use a
straight-through cable to connect the IP camera to a hub or a switch for integration
with the network.
b. Tie together the camera power wires to those of the power supply (see page 9).
8. If the camera uses PoE, perform the power and Ethernet connection (see page 10).

2: Mounting and Configuring the IP Camera
12 Verint Video Intelligence Solutions
Adjusting the Image
After installing the camera, adjust the image to point to the location to be monitored and to
control parameters for low light scenes.
You can perform the following adjustment operations:
Direction (every axis can be adjusted at steps of 1.5 degrees):
Pan: 360 degrees
Tilt: 90 degrees
Rotation: 360 degrees
Field angle (zoom)
Focus
Back light compensation (BLC): To compensate in cases where a subject with a large
amount of background light would otherwise be obscured by blooming or silhouetting.
Turbo mode for automatic gain control (AGC): To amplify the video signal more than
with the normal AGC setting; this normal setting is the default in the S2750e camera.
AGC helps maintain a constant video signal even if there are changes in brightness.
To adjust the image:
1. Power the camera.
2. Remove the dome cover by pressing firmly then pulling.
3. To adjust the image using live video, use either an analog test monitor or the live video
feature of the web interface (see page 39):
To use a test monitor, plug its connector into the 2.5 mm video jack on the service
board of the camera, using the supplied video output adaptor.
To view live video using the web interface, establish the Ethernet connection of the
camera.

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Nextiva S2750e Series User Guide
4. Adjust the pan angle by turning the pan rim to the right or to the left (360 degrees of
liberty). You will hear clicks as you turn the rim.
5. Adjust the tilt angle by pushing the tilt rim to the right or to the left (90 degrees of
liberty). You will hear clicks as you push the rim.
6. Using the two rotation knobs, position the TOP mark on the sensor module so that the
arrow points towards the top of the image.
7. Adjust the field angle and the focus with the adjustment knobs on the lens:
a. To zoom out to see the full spectrum, move the zoom knob towards the W (wide)
mark.
b. To concentrate on a specific area, move the zoom knob towards the T (telephoto)
mark.
c. To focus on a near object, move the focus knob towards the N (near) mark.
d. To focus on a far object, move the focus knob towards the infinite mark.
8. To activate back light compensation for adjusting the exposure level to allow more
detail to be viewed, put the BLC DIP switch to the ON position.
Rotation knobs
Tilt rim
Pan rim
TOP mark
DIP switches for BLC
and AGC
.
7
4

Zoom knob
Zoom adjustment ring
Focus adjustment ring
Focus knob
ON
21
BLC
AGC

2: Mounting and Configuring the IP Camera
14 Verint Video Intelligence Solutions
9. To activate the turbo mode of the automatic gain control, put the AGC DIP switch to the
ON position.
10. Put back the dome cover, taking into consideration the lens direction for the cover
opening.
11. Place the outer case back and secure the whole camera.
Configuring the Camera
The configuration steps to execute are:
Setting network parameters
Establishing a point-to-point connection between the camera and a receiver device, if
required
Device configuration requires the use of the proprietary SConfigurator tool. Its latest
version is included on the Verint web site (www.verint.com/manuals). You need to copy its
executable file (SConfigurator.exe) to the hard disk of your computer.
The minimum hardware and software requirements for the host computer needed to
configure the edge device are:
An Ethernet network card
Internet Explorer 6.0 or higher
Microsoft DirectX 8.1 or higher
Windows 2000 Service Pack 2 or higher, or Windows XP Service Pack 2 or higher