NETGEAR Arlo Go User manual

1
Arlo Go Quick Start Guide

32
What’s Included Activate Your SIM Card
The camera uses the AT&T network* to send pictures and video to your
Arlo account in the cloud. An AT&T representative activates your SIM card
in-store, at time of purchase. The SIM ICCID and the device IMEI are on the
retail box.
Manage Your Account
On the web: att.com/myATT
Compatible device and online account required. Data and messaging rates
may apply for download and app usage.
Give Us a Call
Dial 611 from any AT&T wireless phone or 800.331.0500. When prompted,
enter your device’s 10-digit number.
To get the 10-digit number, open the Arlo app, select your Arlo Go
camera’s settings, and check your network phone number.
* Requires a wireless service plan. Additional restrictions and data charges may apply.
Coverage and service not available everywhere.
Rechargeable
battery
Arlo Go camera with
AT&T SIM card
Power adapter
Mount
Mount screws

54
Get the Arlo App
arlo.netgear.com
For the best experience, download the Arlo app for your smartphone by
scanning this QR code.
Insert the SIM Card
Into Your Arlo Go Camera
The Arlo Go camera comes with an AT&T SIM card installed. If a SIM card is
not installed, insert a card into the SIM card slot..
¾To insert a SIM card:
1. Unlock the battery compartment by
pressing and holding the latch.
2. Gently pull the battery door back to
open the compartment.
3. Align the gold SIM contacts.
4. Insert the SIM card into the SIM card
slot.
Note: If you plan to store video recordings on an SD card, insert the SD
card now. The SD card slot supports SD cards (sold separately) with a
capacity of up to 32 GB of storage. If you inserted an SD card and your
camera is oine, the camera recordings are stored on the SD card.
SIM card slot
SD card slot

76
Insert the Battery
Into Your Arlo Go Camera
If power is available, you can plug your camera in and use it in powered
mode. We recommend that you insert the battery into your Arlo Go
camera even if you plan to power the camera using the power adapter.
¾To insert the battery:
1. Unlock the battery compartment by pressing
and holding the latch.
2. Gently pull the battery door back to open the
compartment.
3. Align the battery contacts.
4. Insert the battery.
5. Close the battery door.
Use the Arlo app and your Arlo account to set up your Arlo Go camera. If
you already set up an Arlo account, you can add the Arlo Go camera to
your account.
During setup, your Arlo Go camera must be connected to the AT&T
network.
Note: This requires that you are using a compatible device and a mobile
service plan. Additional restrictions and data charges might apply.
Coverage and service are not available everywhere.
After you add your Arlo Go camera to your Arlo account, you can place
the Arlo Go camera anywhere in AT&T’s network coverage area.
For information about optimizing mobile connectivity, scan this QR code
or visit http://tinyurl.com/jyoysqo.
Set Up Your Arlo Go Camera

98
¾To create a new Arlo account:
1. Launch the Arlo app from your smartphone, tap New to Arlo?
and select Arlo Go.
If you are using a computer, visit arlo.netgear.com.
2. Follow the onscreen instructions.
¾To add an Arlo Go camera to an existing Arlo account:
1. If you already set up an Arlo account, log in, and click or tap Add
Device.
2. Follow the onscreen instructions.

1110
Place Your Camera.
You can place your camera on a flat surface or mount it. ¾To mount the camera on a wall:
1. Place the wall plate and secure it with three screws.
If you’re mounting the camera to drywall, be sure to use the
included plastic wall anchors.
2. Attach the camera to the wall plate.

1312
The Arlo Go battery is partially charged when it leaves the factory.
¾To recharge the battery:
1. Connect the power adapter to the camera.
Caution: You must use an Arlo Go power adapter to charge the
battery. Do not try to power the camera or charge the battery
with any power adapter other than the one provided with the
Arlo Go camera.
2. Plug the power adapter into an electrical outlet.
The camera LED lights solid blue for two seconds when the
camera battery is fully charged.
Charge Your Arlo Go Battery
The Arlo Go camera is designed to connect to the AT&T network.* During
setup, you can add the camera to your Arlo account.
After setup, the Arlo Go camera uses the AT&T network** to send
recordings to the cloud storage associated with your Arlo account.
Arlo Go Access and Cloud Storage
* Requires a wireless service plan. Additional restrictions and data charges may apply.
Coverage and service not available everywhere.
** May incur data rates and usage.

1514
Congratulations! Your Arlo Go camera is set up and ready to go.
To view useful tutorial videos, find troubleshooting tips, or get support,
visit support.arlo.com.
You’re Done!
Solid amber
No SIM card is inserted
or the SIM card is
damaged.
Fast blinking amber
The camera connected
to the cellular network
but it cannot connect
to the cloud.
For more information,
visit http://tinyurl.com/
h8csb5a or scan this
QR code:
Very slow blinking
blue
The camera is powering
on.
Slow blinking blue
The camera is ready to
scan the QR code.
Fast blinking blue
The camera is
connected to the cloud.
Slow blinking amber
Mobile network
coverage is not
available.
Blinking amber and
purple
The SD card type is
invalid.
Camera LED Guide
Blinking blue and
purple
The camera is
connecting to the
network and the cloud.
Blinking amber and
blue
The camera is receiving
a firmware upgrade.

©NETGEAR, Inc., NETGEAR, the NETGEAR Logo, and Arlo are trademarks of NETGEAR, Inc. Any
non-NETGEAR trademarks are used for reference purposes only.
For the current EU Declaration of Conformity, visit http://kb.netgear.com/11621.
For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.
350 East Plumeria Drive
San Jose, CA 95134 USA
September 2017