Verint Nextiva HDR 1800 User manual

November 2010
Nextiva HDR 1800 v1.0
User Guide

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following Published US Patent Applications: US 11/394,408; US 11/771,499; US 11/396,514; US 11/772,440; US 11/565,943; US 11/
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479,056; US 11/529,132; US 11/540,320; US 11/037,604; US 11/529,842; US 11/540,171; US 11/478,714; US 11/529,946; US 11/
868,656; US 11/776,659; US 11/090,638; US 11/410,004; US 10/771,315; US 10/771,409; US 11/540,900; US 11/528,267; US 12/
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Compliance
United States Statement for FCC
These equipments has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Europe EN 55022 Statement
This is to certify that the Nextiva S1808e and S1816e Ethernet video servers are shielded against the generation of radio interference
in accordance with the application of Council Directive 2004/108/EC. Conformity is declared by the application of EN55022 Class
A (CISPR 22).
RoHS Declaration of Compliance
Verint believes in the importance of conducting our business in a manner that will help protect the environment as well
as our employees, customers and the public. To that end, we are committed to bringing our existing and future product
lines into EU RoHS Directive compliance.
Thus, the S1808e and S1816e Ethernet video servers are compliant with the DIRECTIVE 2002/95/EC OF THE
EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 (RoHS) regarding the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
The S1808e and S1816e products will not exceed the maximum concentrations of 0.1% by weight in homogenous materials for Lead (Pb),
Hexavalent chromium (Cr6+), Mercury (Hg), Polybrominated biphenyls (PBB), Polybrominated diphenyl ether (PBDE), and 0.01% for
Cadmium (Cd). In addition, the S1808e and S1816e products will qualify for the “lead in servers solders” exemption as set forth in the
Directive.
This declaration is provided based on reasonable inquiry of our suppliers and represents our actual knowledge based on the information
provided by our suppliers.
WEEE Directive
The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This
directive is applicable in the European Union member states.
The WEEE marking on this product or its documentation indicates that the product must not be disposed of together with
household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an
approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact
the product supplier, or the local authority responsible for waste disposal in your area. Business users should contact the product
supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste.

Verint Video Intelligence Solutions i
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Contacting Verint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Contacting Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Revision 2 — October 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Revision 1 — April 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1: Overview of the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Monitor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Frame Rate and Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Installing the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting the Network and Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting a CCTV Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Powering On the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Contents
www.verint.com/video_solutions
ii
Chapter 3: Configuring the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Discovering the HDR 1800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring Monitor Output Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Registering the HDR 1800 with Nextiva VMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding the HDR 1800 to Physical and Logical Groups . . . . . . . . . . . . . . . . . . . . . . 27
Viewing and Configuring Physical Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Viewing General Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting Audio Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting Aspect Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Configuring Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring the HDR 1800 in Virtual Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Assigning Monitor IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Assigning Startup Video Sources to Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding a CCTV Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Customizing On-screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Resetting the HDR 1800 to Partially Discovered State . . . . . . . . . . . . . . . . . . . . . . . 43
Restoring Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Appendix A: Specifications and Configuration . . . . . . . . . . . . . . . . . . . . . 49
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Factory Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Verint Video Intelligence Solutions iii
Safety
Always observe the following precautions to reduce the risk of injury and equipment damage:
The Nextiva HDR 1800 is for indoor use only.
The Nextiva HDR 1800 should be placed on a secure flat surface or mounted using optional
hardware.
The Nextiva HDR 1800 should only be operated in a clean, dry environment.
The operating temperature is 32 to 104°F (0 to 40°C), with maximum humidity at 0 to 95%
relative, non-condensing at 104°F (40°C).
Only use the recommend power cable for powering the Nextiva HDR 1800.
Do not install the Nextiva HDR 1800 in an enclosed cabinet or other small area without
ventilation.

Verint Video Intelligence Solutions v
Preface
The Nextiva® High Definition Receiver (HDRTM) 1800 User Guide presents information and
procedures on installing, configuring, and using the HDR 1800.
Audience
This guide has been prepared for the following audience:
Managers
IT system administrators
Engineers
Technicians
Contacting Verint
Verint® Systems is a leading provider of Actionable Intelligence® solutions for enterprise
workforce optimization and security intelligence. Our solutions help government and enterprises
make sense of the vast information they collect in order to achieve their performance and security
goals. Today our solutions are used by more than 10,000 organizations in 150 countries. Verint is
headquartered in Melville, New York, with offices worldwide and 2500 dedicated professionals
around the globe. You can read about Verint Video Solutions and get marketing material and
product information at www.verint.com/videosolutions.
To contact us for sales, pricing and general inquiries:
The Americas:
Email: [e-mail]
Telephone: [phone] for Nextiva VMS and Nextiva Intelligent Edge Devices
Telephone: [phone] for Nextiva embedded DVRs
Europe, the Middle East, or Africa:
Email: marketing.em[email protected]
Telephone: [phone]
Asia Pacific:
Email: [e-mail]
Telephone: + 852 2797 5678

Contacting Service and Support
www.verint.com/video_solutions
vi
Contacting Service and Support
To request the latest versions of firmware and software or to download other product-related
documents, you need access to the Verint Video Intelligence Solutions partner extranet. To
register, go to https://ve5.verint.com.
If you encounter any type of problem after reading this guide, contact your local distributor or Verint
representative. For the main service and support page on the Verint web page, visit
www.verint.com/videoservice. For assistance, use our online web form at http://verint.com/
video_solutions/info/57008 or contact the customer service team:
Related Documentation
The following documentations contain related information:
Nextiva HDR 1800 Quick Install Guide
Nextiva Administrator Guide, version 6.1
Nextiva Third-Party PTZ Camera and CCTV Keyboard Integration Guide, version 6.1
Download the documentation at www.verint.com/manuals. Download the latest firmware from the
extranet: https://ve5.verint.com.
Send your questions or comments on the current document, or any other Nextiva user
documentation, to our documentation feedback team at document[email protected].
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Canada 1-888-747-6246 [email protected] 8:00 am to 8:00 pm (EST) Monday
to Friday
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Europe,
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and Africa
[phone] customersupport.emea@verint.c
om 8:30 am to 5:30 pm (GMT) Monday
to Friday
[phone] mobilesuppor[email protected]m
(Transit applications only)
Asia/Pacific Hong Kong: +852 2797
5678
Singapore: [phone]
[e-mail] 9:00 am to 6:30
pm
(Monday to
Thursday);
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pm (Friday)

Verint Video Intelligence Solutions vii
Summary of Changes
This section lists technical updates and new material added to the Nextiva HDR 1800 User Guide.
Revision 2 — October 2010
This is the second edition of the Nextiva HDR 1800 User Guide.
Revision 1 — April 2010
This is the first edition of the Nextiva HDR 1800 User Guide.
Features
High-definition video decoder/receiver for use with Nextiva Virtual Matrix
H.264/MPEG-4/MJPEG video decoding at up to 1920x1080 screen resolution
Includes three video outputs: DVI, VGA (RGB), and BNC (Composite)
Fully configurable in Nextiva VMS 6.1, including full integration with Nextiva S1800e
encoders and Nextiva S5000 IP cameras with H.264 video compression technology.
Supports all third-party cameras and CCTV Keyboards supported by Nextiva VMS
Includes two serial ports: RS-232 and RS-422