Verkada SV21 User manual
Document
Document Details
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
V1.0 (20221101)
(V1.0 first published 20221101)
Firmware
Firmware version can be verified on
Verkada Command command.verkada.com.
2
Introduction
What’s in the box
What you’ll need
●A working internet connection
●A smartphone or laptop
●A #2 Phillips screwdriver or
power drill with a #2 Phillips driver bit
●1/4 inch (6.5mm) drill bit for wall anchors
●1/8 inch (3mm) drill bit for pilot holes
●A shielded Cat5 or Cat6 Ethernet cable
with a .2‘’-.25” outside diameter (5-6.5mm)
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
Environmental Sensor
3
Mount Plate
(Attached to sensor)
3 M4 x 50mm Machine Screws,
Wing Nuts, and Washers
4 M4 x 25mm PH2 Wall
Screws, and Wall Anchors
Connect
For easy registration and setup, scan
the QR code on the product.
If you prefer to manually register your
product, please proceed to:
verkada.com/start
T10 Security Torx Screwdriver
Introduction
Overview
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
LED
4
LED Behavior
Solid Orange
Sensor is on and booting up
Flashing Orange
Sensor is updating firmware
Flashing White
Sensor is recording data, but
cannot reach the cloud
Solid White
Sensor is running, connected,
and recording data
Mount plate details
Use the mount plate as a
template and mark the
correct hole pattern.
A Wall mount
B Single gang junction box
European junction box
3.5’’ Round junction box
C 4’’ Round junction box
Installation
Remove mount plate
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
6
Remove sticker.
Use the provided T10 Torx security torx
screwdriver to loosen the security screw.
Unhook the mount plate.
Installation
Connect
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
7
For easy registration and setup, scan
the QR code on the product.
If you prefer to manually register your
product, please proceed to:
verkada.com/start
Connect the Ethernet cable
to the RJ45 connector.
Installation
Mounting
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
8
Mounting options overview
Depending on what data you are looking to gather, there are different ideal mounting options.
CO₂ Monitoring Wall mounting, between 3-6 ft from
floor.
Keep sensor at least 5 ft away
from any doors or operable
windows.
Vape Detection
Ceiling mounting, no more than 8-9 ft
from the ground. If the height is
increased, detection will decrease.
If placed in a bathroom, 1 sensor
per 2 stalls is recommended.
Other Ceiling mounting recommended.
Ceiling mounting option 1:
Cable exit through surface
Ceiling mounting option 2:
Cable exit along surface
Wall mounting option 1:
Cable exit through surface
Wall mounting option 2:
Cable exit along surface
Installation
Ceiling mounting option 1: Cable exit through surface
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
9
Please note: This method routes the
Ethernet cable through the mounting
surface.
For a solid material like wood or
metal, drill 1/8 inch pilot holes.
Drive the mounting screws
directly into the pilot holes.
For drywall, plaster or masonry,
separate wall anchors may be
required.
Plug in the the Ethernet cable.
Installation
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
10
Ceiling mounting option 2: Cable exit along surface
Please note: This method routes the
Ethernet cable along the mounting
surface.
For a solid material like wood or
metal, drill 1/8 inch pilot holes.
Drive the mounting screws
directly into the pilot holes.
For drywall, plaster or masonry,
separate wall anchors may be
required.
Plug in the the Ethernet cable.
Loop the cable through the internal
cord management feature.
Installation
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
11
Ceiling mounting secure
Place the sensor onto the
mount plate and engage the
hooks to secure.
To secure the sensor, tighten the
security screw using the provided
T10 Torx security torx screwdriver.
Installation
Wall mounting option 1: Cable exit through surface
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
12
Please note: This method routes the
Ethernet cable through the mounting
surface.
For a solid material like wood or
metal, drill 1/8 inch pilot holes.
Drive the mounting screws
directly into the pilot holes.
For drywall, plaster or masonry,
separate wall anchors may be
required.
Plug in the the Ethernet cable.
Installation
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
13
Wall mounting option 2: Cable exit along surface
Please note: This method routes the
Ethernet cable along the mounting
surface.
For a solid material like wood or
metal, drill 1/8 inch pilot holes.
Drive the mounting screws
directly into the pilot holes.
For drywall, plaster or masonry,
separate wall anchors may be
required.
Plug in the the Ethernet cable. If you are routing the cable along the
wall, loop the cable through the
internal cord management feature.
Installation
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
14
Wall mounting secure
Place the sensor onto the
mount plate and engage
the hooks to secure.
To secure the sensor, tighten the
security screw using the provided
T10 Torx security torx screwdriver.
Make sure to mount the sensor with
the V logo pointing down, as shown.
Important
Appendix
Compliance
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
15
FCC
Statement
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
IC
Statement
Industry Canada Equipment Standard for Digital Equipment (ICES) –Canada Compliance Statement
ThisClassBdigitalapparatuscomplieswithCanadianICES-003. CAN ICES-003 (B)/NMB-003(B)
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Innovation, Science and Economic Development Canada(ISED)Compliance Statement
This device complies with ISED’s licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes : (1) le dispositif ne doit pas produire de brouillage
préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de
provoquer un fonctionnement indésirable.
Appendix
Support
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2022 Verkada Inc. All rights reserved.
Thank you for purchasing this Verkada product. If for any reason
things don’t work right, or you need assistance, please contact us
immediately.
verkada.com/support
Sincerely, The Verkada Team
16
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