Verkada AC12 User manual
Document
Document Details
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
V1.0 (20231031)
(V1.0 first published 20231031)
Firmware
Firmware version can be verified on
Verkada Command command.verkada.com.
Product Models
This install guide pertains to AC12-HW.
UL294 Performance Levels
●Attack Level: Level 1
●Endurance Level: Level 1
●Line Security Level: Level 1
●Standby Power Level: Level 1
CAN/ULC-60839-11-1
●Environmental Level: Outdoor
●Grade Assignment: Grade 1
2
Introduction
Recommended Testing
3
Installation and/or maintenance of this product shall be performed by trained
professionals only.
To ensure ongoing functionality of the AC12, we recommend that you check these
interfaces every 6 months:
●Short each input to its adjacent GND port and verify that LED illuminates.
●Use multimeter to confirm expected impedance across relay outputs.
○Closed across NC and COM
○Open across NO and COM
●Use multimeter to verify correct voltage is supplied at 12V AUX output, relay contact
outputs, and reader power outputs.
●Check the shielding cables of the readers and other AUX wiring, if any, for proper
connection to the grounding screw(s) on the chassis.
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
4
Introduction
AC12 Technical Specifications
Power Consumption 60W maximum
Power Input IEEE 802.3af/at/bt PoE, PoE+, PoE++ (37VDC — 57VDC), 600mA maximum
per pair; 12VDC with 2.5A minimum current
Inputs 2x REX dry inputs
1x DPI dry input
1x AUX dry input
Readers
2x 12VDC @ 250mA reader ports (Verkada/RS-485 or Wiegand)
Note: Each of the 2 reader ports can power a maximum of 1 reader with
current consumption of at most 250mA.
PoE Output IEEE 802.3af/at PoE, PoE+ (37VDC–57VDC), 600mA maximum
Relay Outputs
1x wet relay for door with switch-selectable power:
●12VDC operation @ 700mA maximum
●24VDC operation @ 350mA maximum
●Dry operation
1x dry relay for auxiliary output with maximum pass-through power of
24VDC @ 2A (resistive load)
DC Power Output 1x 12VDC @ 100mA maximum
Dimensions 175.5 x 175.4 x 55.3 mm (6.91 x 6.91 x 2.18 in)
Weight 2.87 lb (1.30 kg)
Tamper Detection Yes
Operating Temperature 0 °C-50°C, 5-85% humidity
Compliance
FCC Part 15B Class B, ICES-003 Class B, CE, UKCA, VCCI, RCM, UL 294,
CAN-ULC 60839-11-1, UL 62368-1, and CSA C22.2 No. 62368-1, IK06,
Compliant with Requirements of UL2043, Indoor Use Only, to be used in
controlled, protected, and/or restricted access areas.
Installation and operation of the electronic access control system (EACS)
shall not prevent the functionality of the emergency exit functions.
Connectivity Ethernet: 10/100/1000 Mbps RJ-45 for network connection
USB 2.0
Included Accessories T10 Security Torx screwdriver, mounting hardware kit
Mounting Options Wall, Ceiling, or Plenum Mount
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
5
Introduction
AC12 Power Options
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
PoE++
Single Reader
and
USB Disabled
PoE++
In/Out Door
and/or
USB Enabled
PoE+ PoE DC Only
Reader 1 12VDC @
250mA max 12VDC @
250mA max 12VDC @
250mA max 12VDC @
250mA max 12VDC @ 250mA
max
Reader 2 No 12VDC @
250mA max 12VDC @
250mA max 12VDC @
250mA max 12VDC @ 250mA
max
Wet Lock
12VDC @
700mA max
or
24VDC @
350mA max
12VDC @
700mA max
or
24VDC @
350mA max
12VDC @
700mA max
or
24VDC @
350mA max
12VDC @
500mA max
or
24VDC @
250mA max
12VDC @ 700mA
max
or
24VDC @ 350mA
max
USB No 5VDC @ 250mA
max 5VDC @ 250mA
max No 5VDC @ 250mA
max
DC Power
Out 12VDC @ 100mA
max 12VDC @ 100mA
max 12VDC @ 100mA
max No 12VDC @ 100mA
max
PoE Out Up to 30W Up to 27W Connectivity
only, no power Connectivity
only, no power Connectivity
only, no power
This chart outlines the available power options on the AC12. All power outputs and inputs
of this controller are Power-Limited/Class 3.
Introduction
What’s in the box
What you’ll need
●A working internet connection
●A smartphone or laptop
●A #2 Phillips screwdriver or
power drill with a #2 Phillips driver bit
●1/4 inch (6.5mm) drill bit for wall anchors
●1/8 inch (3mm) drill bit for pilot holes
●A shielded Cat5E or better Ethernet cable with
a .2–.25 in (5-6.5mm) outside diameter
●Flathead screwdriver
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
Cover
(Attached to controller)
6
Mount Plate
(Attached to controller)
#6-32 Machine Screws (4 pcs)
Length: 25.4mm Drive: #2 Phillips
M4 Wall Screws (4 pcs)
Length: 25mm Drive: #2 Phillips
Connect
For easy registration and setup, scan
the QR code on the product.
If you prefer to manually register your
product, go to verkada.com/start.
T10 Security Torx
Screwdriver
Controller
Wall Anchors (4 pcs)
Length: 25mm Drive: NO
Introduction
Overview
7Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
LED Lights
Status, Network,
PoE Out
Wiegand
Reader (1)
Third-Party
Voltage
Selection Switch
Disconnect power
before using the
selection switch
Mount Plate
Security Screw
QR Code
Scan to register
device in Verkada
Command
PoE
In/Out 12V DC
In/Out USB
AUX
AUX In/Out, REX2
Door 1
Door Output Relay,
REX1, DPI
Verkada
Reader (1)
Wiegand
Reader (2)
Third-Party
Verkada
Reader (2)
Solid Magenta
Power input is 802.3af PoE, so
some functionality may be
limited. See Install Guide Pg 5
for details.
Flashing Magenta
Unknown issue. Please
contact our 24/7 Technical
Support Team.
Introduction
8
LED Behavior 1/3
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
Solid Blue
Running and healthy
Flashing Blue
Network issue. See Network LED
for diagnosis.
Solid Orange
Booting up
Flashing Orange
Updating firmware
Status LED
Introduction
9
LED Behavior 2/3
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
Solid Orange
Camera is on and booting up.
Flashing Orange
Camera is updating firmware.
Solid Blue
Camera is running, connected,
and recording data.
Flashing Blue
Generic network error. Contact support.
Network LED
1 Blue, 1 Orange
Camera is connected with PoE, but
unable to connect to the switch.
1 Blue, 2 Orange
Camera has not received an IP address.
1 Blue, 3 Orange
Camera is unable reach the configured
Gateway.
1 Blue, 4 Orange
Camera has detected duplicate IP
addresses on the LAN.
The LED will flash in a specific order,
depending on the error state. You will
see 1 blue flash, followed by a number of
orange flashes.
Example of 1 Blue, 5 Orange flash sequence
1 Blue, 5 Orange
Camera is unable to resolve Verkada
hostnames.
1 Blue, 6 Orange
Camera is unable to receive a response
from the NTP Server.
1 Blue, 7 Orange
Camera is unable to certify the SSL
connection, likely due to SSL inspection.
1 Blue, 8 Orange
Verkada endpoints are unreachable
after boot up.
–
Introduction
10
LED Behavior 3/3
Verkada Inc. 406 E 3rd Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © 2023 Verkada Inc. All rights reserved.
Solid Orange
Camera is on and booting up.
Flashing Orange
Camera is updating firmware.
Solid Blue
Camera is running, connected,
and recording data.
Flashing Blue
Generic network error. Contact support.
Solid Blue
Data and power up
to 30W
Solid Green
Data and power up to
27W
Magenta
Data only
No Light
PoE Out disabled via
Command
Blinking Amber
Data only
PoE Out LED
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