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Maintenance
To ensure optimum filtering and to maintain full water flow regular maintenance
is required. It is recommended to clean or change filtering media at least every
4 weeks. Decreased water flow is a sign of clogged filter media.
1. Unplug the unit from the GFCI outlet. Prior to maintenance on any electrical aquarium
appliance or maintenance to the aquarium, you must disconnect all electrical
aquarium devices.
2. Remove valve/tap connectors from pump lid.
3. If cover is removed without removing valve/tap connectors water will siphon onto
the floor..
4. Remove the canister and place in an area suitable for maintanence.
5. Flip out each of the four lid housing clips and release the pump motor housing. The
motor housing cannot be lifted off the canister.
6. Remove the filter strainer and remove the media containers one at a time using the
handle. Note the media containers need to be replaced in the same order removed.
7. Replace filter pads and medians.
8. Clean the canister and impeller/impeller housing.
A. Remove the impeller cover.
B. Remove the impeller and shaft, clean with water. With a small brush
clean the inside of the impeller well.
C. Do not clean with soap.
D. Reassemble.
9. Apply a small amount of silicone sealant to the gasket/o-ring to insure a good seal.
10. Install according to the directions for installation.
Note: When starting the filter afther routine maintenance, canister can be placed
without water. Replace valve and tubing tap connector. Once valve is sealed in place
a siphon will start filling the canister. Once all air is forced out of the unit, canister,
and tubes are filled, restart unit.
Trouble Shooting
Problem: Canister will not prime or pump water
Solutions:
1. There is no water in the aquarium.
2. The impeller needs to be cleaned. Verify that the impeller spins freely on the shaft.
3. Air is in the impeller well. Unplug and tilt the unit until air evacuates and restart.
4. The intake and the output are switched on the motor housing, connect the intake to
the “IN” and the output to the “OUT” on the motor housing.
5. There is not any water in the intake tube. Fill intake tube by removing the
priming cap.
6. The spray bar endcap is not at the end of the spray bar and is blocking
the water flow.
Problem: Excess noise
Solutions:
1. It is not uncommon to have a rattling noise during set-up and while the unit is trying to
remove the air in the canister.
2. The intake of the canister filter is sucking in air. Relocate all air stones and air
powered ornaments to an area of the aquarium away from the intake of
the canister filter.
3. Impeller and the impeller well needs to be cleaned.
4. Canister needs to be cleaned.
5. Shaft and/or impeller is damaged and needs to be replaced.
Problem:Slowwaterow
Solutions:
1. Medians are to tightly packed in the median containers.
2. The impeller and impeller well needs to be cleaned.
3. Tubing needs to be cleaned.
4. Canister needs to be cleaned and medians changed.
5. The intake strainer is clogged.
Problem: Leaking water
Solutions:
1. Tubing is not properly installed. Verify that the collar on the valve and tubing tap
connectors are over the tubing. A clean-cut tube is essential for a good seal.
2. A small amount of silicone lubricant needs to be added to the gasket/O-ring.
3. The extra replacement O-rings where placed in the incorrect spot. Remove
replacement O-ring and reinstall.
TECHNICAL SERVICE DEPARTMENT
Monday to Friday 9 am - 5 pm PST
(805) 383-3566 ext. 102
