Vicon Kollector Network Server User manual

XX155-01-00
16-channel Digital Video Servers
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your
requirements or that the operation will be entirely error free or perform precisely as described in the
documentation. This system has not been designed to be used in life-critical situations and must not be
used for this purpose.
Copyright © 2005 Vicon Industries Inc. All rights reserved.
Product specifications subject to change without notice.
ViconNet and its logo are trademarks of Vicon Industries Inc.
Kollector Elite, Kollector Pro, VN-306T the Workstation and their logos are trademarks of Vicon Industries Inc.
Vicon and its logo are registered trademarks of Vicon Industries Inc.
Windows is a trademark of Microsoft Corp.
VICON INDUSTRIES INC., 89 ARKAY DRIVE, HAUPPAUGE, NEW YORK 11788
TEL: 631-952-CCTV (2288) FAX: 631-951-CCTV (2288) TOLL FREE: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300 WEB: www.vicon-cctv.com
Vicon Part No. 8009-8155-01-00 Section 1 Rev 1105

ii •XX155-01-00 Rev 1105 Kollector Network Server

Important Safeguards
GRAPHIC SYMBOL EXPLANATION
The lightening bolt symbol alerts the user to the presence of
dangerous voltage that may present the risk of electric shock.
The exclamation point symbol alerts the user to the presence of
important operating and maintenance instructions.
1. Read Instructions - Read all safety and operating instructions
before the product is operated.
2. Retain Instructions - Retain all safety and operating
instructions for future reference.
3. Heed Warnings - Pay attention to all product warnings.
4. Follow Instructions - Follow all operating instructions.
5. Cleaning -(Do not use caustic, abrasive or aerosol cleaners)
a) For units that CAN BE DISCONNECTED from the power
source, use a damp cloth for cleaning.
b) For units that CANNOT BE DISCONNECTED from the power
source, use a damp cloth for cleaning and do not allow
moisture or liquids to enter vents.
6. Attachments - Use only Vicon recommended attachments to
prevent unit damage and personal injury.
7. Water and Moisture - Use only products designed for outdoor
environments where they will be exposed to water or moisture.
8. Accessories - Do not place the unit on an unstable surface to
avoid falling. Use only Vicon recommended mounting accessories.
9. Ventilation - Do not block ventilating slots and openings as they
ensure reliable operation. Do not place the unit near a heat source
or into an enclosure unless recommended by Vicon.
10. Power Sources - The product should only be operated from
the recommended power source. If not specified, consult your
Vicon dealer or local power company.
11. Grounding - Only products equipped with a 3-prong grounded
plug should be inserted into a grounded power outlet. Contact an
electrician to replace an obsolete outlet. Do not force a plug into a
non-grounded outlet.
12. Power Cord Protection - Power supply cords should not be
routed in trafficked areas or in tight spaces where they will be
pinched or used to bear weight. Allow some slack in the cord
where it enters the unit.
13. Outdoor Cable Grounding - Use only grounded outdoor
cables to protect against voltage surges and static charges.
Section 810 of the National Electrical Code, ANSI/NFPA 70-1984,
provides information on proper grounding of the lead-in wire to an
antenna discharge unit, size of grounding conductors and the
requirements of grounding electrodes.
14. Lightning - Disconnect the product from its power source and
cable system when possible to prevent damage due to lightning
and power-line surges.
15. Power Lines - Do not locate outside cables over power or
utility lines where they can fall and make direct contact. Contact
with power lines can be fatal.
16. Overloading - Do not overload wall outlets and extension
cords to prevent risk of fire and electric shock.
17. Object and Liquid Entry - Never probe through, or spill liquid
into, enclosure openings to prevent risk of fire or electric shock.
18. Servicing - Refer all servicing to qualified service personnel.
19. Damage Requiring Service - Obtain service when:
a) The power-supply cord or plug is damaged.
b) Objects have fallen or liquid has been spilled into the product.
c) The product is not designed for outdoor use and has been
exposed to water or moisture.
d) The product does not operate per the operating instructions.
Perform Vicon recommended adjustments, modifications and
troubleshooting only to avoid unit damage and personal injury.
e) The product has been dropped.
f) The product shows a significant change in performance.
20. Replacement Parts - Use only Vicon specified replacement
parts or an approved equivalent to prevent unit damage and injury.
21. Safety Check - Request safety checks to be performed
following repair or maintenance to verify proper operation.
22. ESD Precaution - Take all normal electrostatic discharge
precautions to avoid component damage during installation and
operation.
23. For 230 VAC Devices- When the disconnect device is not
incorporated in the equipment or when the plug on the power
supply is intended to serve as the disconnect device, follow the
guidelines below:
a) For permanently connected 230 VAC units, a readily
accessible disconnect device must be incorporated into the
site wiring.
b) For 230 VAC units with a plug, the outlet must be installed
near the unit and be easily accessible.
XX155-01-00 Rev 1105 Kollector Network Server Important Safeguards •iii

FCC Notice
Note: Complies with Federal Communications Commission Rules & Regulations Part 15, Subpart B for a
Class A digital device.
WARNING
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in
strict accordance with the manufacturer’s instruction, may cause interference to radio and television
reception. It has been type tested and found to comply with the limits for a Class A computing device in
accordance with the specification in subpart B of part 15 of the FCC rules, which are designed to provide
reasonable protection against such interference in a commercial installation. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning equipment off and on, the user is encouraged to
try and correct the interference by one or more of the following measures:
• Reorient the receiving antenna.
• Relocate the equipment with respect to the receiver.
• Relocate the equipment away from the receiver.
• Plug the equipment into a different electrical outlet so that the equipment and receiver
are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional
suggestions.
The user may find the following booklet prepared by the Federal Communications Commission helpful:
“Interference Handbook, Bulletin CIB-2”
This booklet is available from the U.S. Government Printing Office, Superintendent of Documents, Mailstop
SSOP, Washington, D.C. 20402-9328, ISBN 0-16-045542-1.
Warning: Power must be removed from this unit before removing circuit modules or ribbon cables.
Caution: This unit contains circuit cards with integrated circuit devices that can be damaged by static
discharge. Take all necessary precautions to prevent static discharge.
iv •FCC Notice XX155-01-00 Rev 1105 Kollector Network Server

Important Notice
This manual is delivered subject to the following conditions and restrictions:
• This manual contains proprietary information belonging to Vicon. Such information is supplied solely for
the purpose of assisting explicitly and properly authorized users of the ViconNet system.
• No part of its contents may be used for any other purpose, disclosed to any person or firm or reproduced
by any means, electronic or mechanical, without the express prior written permission of Vicon.
• The text and graphics are for the purpose of illustration and reference only. The specifications on which
they are based are subject to change without notice.
• The software described in this manual is furnished under a license. The software may be used or copied
only in accordance with the terms of that agreement.
• Information in this manual is subject to change without notice. Corporate and individual names and data
used in examples herein are fictitious unless otherwise noted.
Copyright ©2005 Vicon. All rights reserved.
ViconNet is a trademark of Vicon.
Other company and brand products and service names are trademarks or registered trademarks of their
respective holders.
XX155-01-00 Rev 1105 Kollector Network Server Important Notice •v

About This Manual
This Kollector Network Server Installation and Operation Manual is comprised of the following chapters:
• Chapter 1, Introduction,introduces the Kollector Network Server 16-channel Digital Video Server.
• Chapter 2, Quick Installation, is for experienced installers, and provides an illustration of how the
Kollector Network Server should be connected to its various peripherals.
• Chapter 3, Installation, is for novice or first-time installers, and provides step-by-step instruction on how
to install the Kollector Network Server.
• Chapter 4, Operation, describes how to power on, boot and power off the Kollector Network Server.
• Chapter 5, Troubleshooting, provides information on what to do in the unlikely event of a Kollector
Network Server malfunction.
• Chapter 6, Maintenance, provides information on maintaining the Kollector Network Server.
• Chapter 7, Shipping Instructions, describes the procedure to be followed when sending a Kollector
Network Server back to Vicon.
• Chapter 8, Coaxial Cable Recommendations, provides technical information for the recommended
coaxial cable types.
• Chapter 9, Twisted-Pair Cable Recommendations, provides technical information for the
recommended twisted-pair cable types.
• Chapter 10, Technical Information, provides the electrical, mechanical and environmental specifications
for the Kollector Network Server.
vi •About This Manual XX155-01-00 Rev 1105 Kollector Network Server

Table of Contents
CHAPTER 1 INTRODUCTION .............................................................................................1
Accessory Kit..................................................................................................................................................2
Unpacking and Inspection.............................................................................................................................2
CHAPTER 2 QUICK INSTALLATION ..................................................................................3
CHAPTER 3 INSTALLATION...............................................................................................4
About This Chapter ........................................................................................................................................4
Unpacking the Server.....................................................................................................................................4
Required Items for Installation......................................................................................................................4
Unit Components............................................................................................................................................5
Front Panel Controls and Connections.........................................................................................................5
Rear Panel Controls and Connections .........................................................................................................6
Mounting .........................................................................................................................................................7
Desktop.........................................................................................................................................................7
Rack..............................................................................................................................................................7
Installing the Kollector Network Server .......................................................................................................7
Step 1: Connecting the Hardware.................................................................................................................8
Step 2: Connecting External Hardware to Termination Boxes .....................................................................9
Step 3: Connecting the Power Supply........................................................................................................10
CHAPTER 4 OPERATION..................................................................................................11
About This Chapter ......................................................................................................................................11
Powering On the Server...............................................................................................................................11
Powering Off the Server...............................................................................................................................11
CHAPTER 5 TROUBLESHOOTING...................................................................................12
CHAPTER 6 MAINTENANCE ............................................................................................13
CHAPTER 7 SHIPPING INSTRUCTIONS ..........................................................................15
XX155-01-00 Rev 1105 Kollector Network Server Table of Contents •vii

CHAPTER 8 COAXIAL CABLE RECOMMENDATIONS ...................................................16
Materials ........................................................................................................................................................16
Cable Types ..................................................................................................................................................16
CHAPTER 9 TWISTED-PAIR CABLE RECOMMENDATIONS..........................................18
Materials ........................................................................................................................................................18
Cable Types ..................................................................................................................................................18
CHAPTER 10 TECHNICAL INFORMATION ......................................................................19
VICON STANDARD EQUIPMENT WARRANTY................................................................22
List of Figures
Figure 2-1: Kollector Network Server Quick Installation ..................................................................................... 3
Figure 3-1: Front Panel Layout ........................................................................................................................... 5
Figure 3-2: Rear Panel Layout............................................................................................................................ 6
Figure 3-3: Looping Cable................................................................................................................................... 8
Figure 3-4: Inline Resistor ................................................................................................................................. 10
List of Tables
Table 1-1: Accessory Kit ..................................................................................................................................... 2
Table 8-1: Recommended Coaxial Cable Types .............................................................................................. 16
Table 8-2: Picture Quality vs. Cable Length ..................................................................................................... 17
Table 9-1: Recommended Individually Shielded, Twisted-Pair Cable Types ................................................... 18
Table 10-1: Technical Information .................................................................................................................... 19
viii •List of Figures XX155-01-00 Rev 1105 Kollector Network Server

Chapter 1
Introduction
The information in this manual covers the installation and operation of the Kollector Network Server
16-channel Digital Video Server. This system should only be installed by a qualified technician using common
hand tools and approved materials in accordance with national, state and local wiring codes.
The Kollector Network Server (KN) is a 16-channel digital video server powered by a software platform called
ViconNet. This platform allows each KN server to record and transmit video to other Kollector Elite recorders
and ViconNet workstations over the network. These powerful units also have internal hard drivers for local
storage.
ViconNet software is the application that manages all Kollector Elite and Pro recorders, workstations and
servers.
ViconNet utilizes two different video compression methods, selectable based on the application's
requirements.
• Normal: Optimized MPEG4; a proprietary compression algorithm developed by Vicon that produces
outstanding video quality and extended recording durations.
• Full: JPEG; standard full-frame compression for use in situations that cannot use a motion compensation
compression.
ViconNet uses an MD5 type video authentication algorithm. MD5 is a standard authentication that is based on
a 128-bit message used to verify data integrity.
Kollector Network Server has a recording rate based on system settings, video scene content and selected
hard drive size.
Kollector Network Server includes a fully integrated GUI for system configuration. KN does not support live
view or playback video display on a SVGA monitor. The toolbar provides the functions of scheduling and
macros, report generation, setup, and user logout and shutdown. The Site and Device tree allows a user to
view and activate locally connected cameras and PTZ cameras.
Kollector Network Server is housed in an industrial-hardened case with all connections made from the back
panel. It has a universal power supply that can accept 110 – 240 VAC.
Vicon requires the use of uninterruptible power supply systems (UPS) to prevent voltage fluctuations that can
affect operation, cause video loss and cause damage to the equipment. Failure to comply voids the warranty.
NOTE: Read all instructions before beginning the installation.
XX155-01-00 Rev 1105 Kollector Network Server Introduction •1

Accessory Kit
The provided accessory kit contains necessary items needed to install and operate the server, as follows:
Table 1-1: Accessory Kit
Part Description Quantity
Installation and Operation
Manual
Provides instructions on installation, configuration and
operation. 1
Software Manual 1
Power Cord Used for power connection of KN Server. 1
1KΩResistor Used to operate the sensors. 10
RJ45 Cable Cable used for ViconNet Network connection. 1
Looping Cable Cable used for analog video input. 2
Looping Cable Filter Filter used on Looping Cable (some units only) 2
RS-422 Converter Used to operate PTZ of cameras. 1
ViconNet Software Used for workstation for operation as a viewer. 1
ViconNet PTZ Driver Software Used for PTZ driver operation in ViconNet software. 1
Front panel key Used to open front security door on KN Server. 2
Unpacking and Inspection
All Vicon equipment is tested and inspected before leaving the factory. It is the carrier’s responsibility to
provide suitable delivery.
Inspect the cartons upon delivery and, if damage is present, make detailed notes on the carrier’s bill. Then,
obtain the carrier agent’s signature and file a damage claim as soon as possible.
Open the cartons and inspect the equipment for damage. Save the cartons and packing material. If damage is
present, contact the carrier and file a damage claim immediately. If the equipment must be returned for repair,
follow the instructions in Chapter 7, Shipping Instructions.
2 •Introduction XX155-01-00 Rev 1105 Kollector Network Server

Chapter 2
Quick Installation
Figure 2-1: Kollector Network Server Quick Installation
XX155-01-00 Rev 1105 Kollector Network Server Quick Installation •3

Chapter 3
Installation
For novice or first-time installers, these steps provide the most thorough and accurate instructions.
About This Chapter
This chapter details the complete installation of the Kollector Network Server. The following sections provide
information as follows:
• Unpacking the Server defines how to remove the unit and accessories from the box.
• Required Items for Installation defines items needed for installation.
• Unit Components defines all connections on the front and rear panels and their use.
• Mounting defines all methods of securing the recorder for permanent use.
• Installing the Kollector Network Server describes how to install all necessary peripheral devices
directly to the server, as well as how to install all necessary peripheral devices to the Termination Boxes
Unpacking the Server
Carefully open the carton. Remove the Accessory Kit and the all components from the box and place them on
a large, flat working surface. Open the Accessory Kit and verify the contents against the list in Table 1-1,
page 2.
Required Items for Installation
To properly install the server there must be simple hand tools available such as a screwdriver, wrenches,
pliers and wire cutters/strippers. To setup the server for operation there must be a keyboard available to
operate the GUI.
4 •Installation XX155-01-00 Rev 1105 Kollector Network Server

Unit Components
This section describes the Kollector Network Server unit's front and rear panels.
Front Panel Controls and Connections
The following picture shows the Kollector Network Server front panel. Each panel component is described in
the table below.
Figure 3-1: Front Panel Layout
The Kollector Network Server's front panel contains the following components:
• Power Switch: Used to power on the recorder.
• Power LED Indicators: Used to display the power status (ON means recorder on and OFF means
recorder off).
• Floppy Drive: Used as a removable data drive.
• CD Drive: Used as a high-capacity removable data drive.
• LED Viewing Window: Used to view the status of the Power LEDs without opening the Kollector Network
Server's front door.
• Front Door: Used to protect the Kollector Network Server's front panel from unauthorized use.
• Keylock: Used with the provided key to lock the front door.
• HDD LED: Yellow LED, blinks when disk is in use.
• Removable Filter Enclosure: (See Maintenance Section).
XX155-01-00 Rev 1105 Kollector Network Server Installation •5

Rear Panel Controls and Connections
The following picture shows the Kollector Network Server rear panel. Each panel component is described
below.
Figure 3-2: Rear Panel Layout
The Kollector Network Server's rear panel contains the following components:
• Power Switch: Used to power on and off the power supply of the recorder.
• Video Input Ports: Used to input analog video using the provided looping cable.
• Sensor Inputs: S1-S4. Used for relay input (NO or NC dry contact type).
• Power Receptacle: Used to connect the provided Power Cable.
• Keyboard Port: A mini-DIN type connector used to connect a standard PC keyboard (not included).
• Mouse Port: A mini-DIN type connector used to connect the provided optical mouse.
• USB Connectors: Used for optional devices.
• RS-232 Serial Port: Used for PTZ control with the provided RS-422 converter.
• Network Port: A standard RJ-45 connector used to connect to a LAN/WAN (10/100 Base T).
NOTE: Connector locations may vary according to KN type.
6 •Installation XX155-01-00 Rev 1105 Kollector Network Server

Mounting
There are two types of mounting recommended for the server, either desktop or rack.
Desktop
The desk or table must provide a surface of suitable strength for the Kollector Network Server’s weight of
26 lb (11.8 kg). In addition, there must be area left around the cabinet to provide suitable airflow for cooling.
Do not place heavy items on the cover.
Rack
The server was designed to be mounted in a standard 19-inch (483mm) wide vertical rack. Use the provided
rack mount ears to connect the recorder to the rack using hardware provided with the rack.
It is recommended that at least ¼ standard rack height of space be left in between multiple servers mounted
in the same rack for cooling purposes.
WARNING: Failure to leave space for cooling between servers may result in malfunctioning and possible
failure.
Installing the Kollector Network Server
After the server is mounted permanently, follow the steps in this section to install associated unit hardware.
• Step 1: Connecting the Hardware, below
• Step 2: Connecting External Hardware to Termination Boxes, page 9
• Step 3: Connecting the Power Supply, page 10
IMPORTANT NOTES:
The connection of external hardware may require simple hand tools. Do not apply power or plug-in the server
to any outlet until instructed to do so.
Disable the AC power to prevent installer injury and damage to the unit.
Before beginning the hardware installation, ensure that the following environmental conditions have been met:
• The surface on which the ViconNet hardware is to be placed must be level.
• The room or area designated for the ViconNet hardware installation must be well ventilated.
XX155-01-00 Rev 1105 Kollector Network Server Installation •7

Step 1: Connecting the Hardware
This procedure describes the various hardware connections that must be performed in order to operate the
system. The keyboard, mouse and monitor are only required for setup and can be removed when completed.
To connect the ViconNet hardware:
Perform the following connections (refer to Figure 3-1 on page 5and Figure 3-2 on page 6):
1. Locate the keyboard on a flat surface near the recorder. Connect the keyboard by inserting its connector
into the correct port.
2. Locate the mouse on a flat surface near the recorder. Connect the mouse by inserting its connector into
the correct port.
3. Position the monitor in a permanent fixed location near the recorder. Connect the monitor by inserting its
VGA connector into the VGA Monitor Output port.
4. Insert one side of a standard LAN cable to the Network Port’s RJ-45 connector. Insert the other RJ-45
connector into the LAN side of the network.
5. Gather and locate all camera video input cables near the rear of the recorder. Insert the D-shell connector
of the looping cable into the rear panel connector.
Note: Some units are equipped with a filter. Insert filter between cable and connector.
6. Insert each BNC-M into its respective Video (Camera) Input port on the looping cable (1-8 or 9-16).
Eight BNC Connectors D Type ConnectorEight BNC Connectors D Type Connector
Figure 3-3: Looping Cable
7. Insert the RS-422 converter into the RS-232 (serial) port of the KN.
8. Insert the female end of the provided 120VAC Power Cable into the server's Power Receptacle. If using
230VAC power, it will be necessary to obtain a suitable power cord for use. This cable is a standard
computer 230 VAC power cord.
9. Connect the remaining power cable to the UPS unit.
8 •Installation XX155-01-00 Rev 1105 Kollector Network Server

Step 2: Connecting External Hardware to Termination Boxes
The connection of external hardware requires simple hand tools. Do not apply power or plug-in the recorder to
any outlet until instructed to do so.
WARNING: Disable the AC power to prevent installer injury and damage to the unit.
With the RS-422 converter installed, connect as follows:
Communications (PTZ Control)
To connect a PTZ camera control to the Kollector Network Server:
1. Using a twisted-pair cable as defined in Chapter 9, Twisted-Pair Cable Recommendations, prepare a
2-conductor plus shield type cable by stripping the ends back for use.
2. Connect the PTZ wires to the converter screws (TD(A)- and TD(B)+). Ensure that you connect the wires
to the correct polarity or PTZ will not function.
3. Install the other end of this cable into the device it will communicate with; for example, a Camera Dome or
other type of receiver.
Sensor Input
When using wire connectors to connect devices to the Kollector Network Server, refer to the guidelines
described below, according to the specific device type.
To connect a sensor to the Kollector Network Server:
1. Using a twisted pair cable as defined in Chapter 9, Twisted-Pair Cable Recommendations, prepare a
2-conductor type cable by stripping the ends back for use.
2. Connect a sensor to the required channel (for example, S1).
3. Connect the sensor wires to one of the GND connectors.
4. Install the other end of this cable into the appropriate sensor output (NO or NC dry contact).
XX155-01-00 Rev 1105 Kollector Network Server Installation •9

5. When using a detector, a resistor should be connected as follows:
• Normally Open Detector: The resistor should be connected to the sensor (SENS) and the ground
(GND) connectors.
• Normally Closed Detector: The resistor should be soldered between one of the connectors and one
of the detector's wires.
NOTE: Six 1KΩresistors are included.
Figure 3-4: Inline Resistor
Step 3: Connecting the Power Supply
To ensure that the Kollector Network Server is protected during a power failure and that no important data is
lost, it must be connected to an uninterruptible power source (UPS) before use.
To connect the UPS:
1. Connect the Kollector Network Server's power cord to the UPS power receptacle.
2. Connect the UPS power cord to the wall outlet.
3. Power on the UPS and ensure that it is working properly.
4. Power on the Kollector Network Server.
NOTE: Refer to your UPS device’s User Manual for a more detailed explanation of how to connect it
properly.
10 •Installation XX155-01-00 Rev 1105 Kollector Network Server

Chapter 4
Operation
About This Chapter
This chapter details power on, booting and power off of the Kollector Network Server. For full programming
and operation information, refer to the Kollector Network Server Software manual, XX155-30-00. The
following sections provide information as follows:
• Powering-on the Server guides the user through proper power on and boot procedures.
• Powering-off the Server guides the user through proper shut down procedures.
Powering On the Server
To power on the system:
1. With the server set up as shown in Chapter 3, Installation, verify that the rear panel toggle switch is in the
ON position (“I” pressed in).
2. Open the front panel cabinet and press the front panel toggle Power Switch towards the "I" position. The
button will switch back to the "O", which is its default position, even when the system is running.
IMPORTANT: Do not press any keyboard buttons at this time.
When the server completes booting, the Main Screen is displayed.
Powering Off the Server
To power off the system:
• With the server booted and operational, select the Shutdown button in the Site Setup window. The
system will properly shutdown and power off.
OR (this not recommended, due to the possibility of data loss)
Momentarily press the power switch. The system switches off, component by component.
XX155-01-00 Rev 1105 Kollector Network Server Operation •11

Chapter 5
Troubleshooting
If the Kollector Network Server does not power-up correctly, check the following:
• Verify that the outlet or UPS supplying power is actually active. Plug in a lamp or other device to the outlet
to verify the 120 or 230 VAC. If voltage is present, proceed to the next item.
• Verify that the rear panel Power Switch is in the ON position (“I” pressed in). If the recorder fails to boot,
proceed to the next item.
• Press the front panel Power Switch so it is in the ON position (“I” pressed in). If the recorder fails to boot,
call Vicon Technical Support.
• If the recorder boots, but does not display the Main Screen, reboot the unit by toggling the front panel
power switch OFF and ON. If the recorder still fails to boot, call Vicon Technical Support.
12 •Troubleshooting XX155-01-00 Rev 1105 Kollector Network Server