Aimetis A10D User manual

Aimetis A10D Thin Client
2.0

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Document History
November 18, 2015
Release 2.0.1

Contents
Get Started ...................................................................................................................................... 1
Access the Web Interface........................................................................................................ 1
Manage Cameras and Views Remotely...................................................................................... 2
Connect to a Physical Security Appliance (PSA) and Mobile Bridge........................................ 2
Log Out of the Web Interface..................................................................................................... 2
Troubleshooting.......................................................................................................................... 2
No Compatible Streams Detected........................................................................................... 2
Knowledge Base Articles........................................................................................................ 2
Perform a Factory Restore.......................................................................................................... 3
Hardware Reset....................................................................................................................... 3
Access the Thin Client Unit Interface......................................................................................... 3
Connect to the Thin Client Unit Interface............................................................................... 3
Activate Buttons...................................................................................................................... 4
Touch Screen Controls............................................................................................................ 4
Configure the Device.................................................................................................................. 5
Manage Device Settings Manually......................................................................................... 5
Run Setup Wizard....................................................................................................................... 6
Setup Video Source..................................................................................................................... 6
Connect via Mobile Bridge..................................................................................................... 7
Connect Directly to Cameras.................................................................................................. 7
Connect to AEM......................................................................................................................... 8

Manage Cameras and Views using a Browser............................................................................ 9
Create Camera View............................................................................................................... 9
View Different Camera Layouts............................................................................................. 9
Rename Camera Views........................................................................................................... 9
Delete Camera Views ............................................................................................................. 9
Change Cameras ..................................................................................................................... 9
View Camera Full Screen....................................................................................................... 9
View Stream Profile.............................................................................................................. 10
Clear Cameras....................................................................................................................... 10
Select Carousels.................................................................................................................... 10

1
Aimetis A10D Thin Client
The Aimetis A10D Thin Client™is a secure, reliable, and cost-effective PC alternative designed to
display 1080p video from network video quickly and easily. View a single camera on demand as
well as set up camera views, which are collections of camera layouts, for quick retrieval.
Get Started
Access the Web Interface
To install the Thin Client, see the Quick Start Guide supplied with the product.
Note: Make sure that overscan is turned off on the TVs or monitors being used. By default most
TVs and monitors are set to use overscan, which crops the edges of the displayed video images.
For details, see Aimetis Knowledge Base Article 10340.
The Thin Client web interface can be used with most standard operating systems and browsers.
1. Start a web browser.
2. Enter the IP address of the Thin Client device in a supported browser. Recommended
browsers include: Microsoft®Internet Explorer®, Mozilla®Firefox®, and Google Chrome™.
3. The first time the device is powered on, you are prompted to configure the device by
running the Setup Wizard.
4. When initial setup is complete, create a camera view on the Remote Control page.
Note: After initial setup, the device password configured during setup is required to access the
device through a web browser or a mobile device.

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2
Manage Cameras and Views Remotely
To manage the Thin Client remotely via a smartphone or tablet, install Aimetis Remote for
Android or iOS. See the Aimetis Remote App Help for more information.
Connect to a Physical Security Appliance (PSA) and Mobile
Bridge
When connecting Thin Client to a PSA via the embedded Mobile Bridge, ensure you have the
latest version of a licensed Aimetis Symphony Server and Aimetis Symphony Mobile Bridge.
Log Out of the Web Interface
Click Log Out in the top right corner to exit the web interface. You are redirected to the Log In
page.
Troubleshooting
No Compatible Streams Detected
Thin Client can decode up to 1920 x 1080 at 30 fps in H.264, MJPEG, or MPEG4. Please ensure
you have at least 1 camera stream configured at this resolution or lower. Camera streams
above 1920 x 1080 resolution cannot be decoded to the camera. It is recommended to have 1
stream at 1920 x 1080 and another stream at 800 x 450 as the A10D will select the best stream
automatically based on the camera view layouts.
Knowledge Base Articles
When troubleshooting your device, check the Xnet for Knowledge Base articles: All Thin Client
Articles.

3
Perform a Factory Restore
To restore the device to its factory settings via the web interface, select Settings, and from the
Maintenance section click Restore.
Hardware Reset
If the web interface is not accessible, the device can be restored to its factory settings by
performing a hardware reset.
1. Using the tip of a pen or a similar object, press and hold the RST button located at the
back of the device.
2. Continue holding the RST button and:
a. Remove power from the device by disconnecting the PoE network cable.
b. Reconnect the PoE network cable to the device.
c. Wait 10 seconds and observe the device LED light flashing.
d. When the LED light changes from a flashing orange light to a solid orange light, release
the RST button. The restore process is now complete and the device has been restored
to its factory settings.
When the device reboots and initializes, access the web interface using a browser and run the
Setup Wizard to configure the device.
Access the Thin Client Unit Interface
You can connect directly to the Thin Client unit without using a web browser to view and
manage cameras.
Use the interface to view and export historical footage for each camera.
Connect to the Thin Client Unit Interface
1. You will be initially connected to Thin Client via a web browser based on instructions in
Access the Web Interface.
2. Ensure that you have run Setup Wizard.
3. You may exit the browser. The Thin Client interface appears on your monitor. Move the
mouse across the screen and all navigation buttons appear.

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4
Activate Buttons
Move the mouse across the screen and all navigation buttons appear.
Button
Usage
Multi-
view
View 1, 4, 6, 9, 12, or 16 panels. You must save custom views in the web browser
interface first (Create Camera View) and then the view appears as an option in the
list of views in the interface.
Camera
Select cameras from the displayed list.
Expand
Expand panel to a full-screen 1-view.
Calendar
Select a date for historical video in a 1-view panel.
Blank
screen
Remove camera from the panel.
Basic
controls
Navigate forward and backward 10 seconds, 1 second.
Control video playback speed as well as reverse playback speed.
Switch back to Live mode from playback mode
Export
Video
Insert a USB stick. Files are saved to a USB stick in .mkv format. You can play the
saved video in a VLC media player or Windows 8 or Windows 10.
Touch Screen Controls
You can calibrate your monitor for touch screen controls. See Manage Device Settings
Manually.

5
Configure the Device
The first time the Thin Client is powered on, you are prompted to run the Setup Wizard to
configure the device. After initial configuration, you can manage device settings manually or re-
run the Setup Wizard via the Settings page.
Important: Changes made to device settings can impact device operation. Use caution when modifying
device settings. Your network administrator may need to provide some of these details.
Manage Device Settings Manually
On the Settings page, you can access the following device settings:
About: Displays device details including name, model number, serial number, and
firmware version.
Network Setup: Displays the IP address and network details for the device. By default,
the device is configured for DHCP; however, a static IP address can be manually
configured. In a multiple-device environment, manually assign each Thin Client a static
IP address to avoid IP address collisions.
Security: Displays the device password used to access the Thin Client through a web
browser or mobile device.
Video Source: Displays Aimetis Symphony Mobile Bridge server connection details,
including secure SSL via HTTPS when the Mobile Bridge server includes a valid SSL
certificate. If directly connecting to cameras, click Direct camera connection.
Video Decorations: Displays date, time, and camera name.
Server Time: Displays time zone and NTP synchronization configuration details. Set
manually options now available.
Management: To manage Thin Client through Aimetis Enterprise Manager (AEM), select
Enable Management. When Thin Client is managed through AEM it will send health
packets to the AEM, which includes firmware version and device name.
Maintenance:
Calibrate: Click to run calibration tool for touch screen monitors.
Restart: Click to restart this device.
Restore: Click to restore this device to its factory settings.
Update: Click to check online for software updates available for this device.
When an update is available, click OK to install the latest firmware. After a
firmware update, you must log in to the web interface.
Upload: Click to specify device firmware to upload to this device.
System Log: Click to download system log files for this device.
After making device changes, click Save.

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6
Run Setup Wizard
To launch the Setup Wizard, click Run Setup Wizard from the Settings page.
The Setup Wizard includes the following configuration pages:
Language: Select the language for the web interface.
Network Setup: By default, the device is configured for DHCP; however, a static IP
address can be manually configured. In a multiple-device environment, manually assign
each Thin Client a static IP address to avoid IP address collisions.
Regional: Specify the device time zone, or configure the device to synchronize with a
specific NTP server.
Configure Password: Specify a password to access and manage the Thin Client through a
web browser or mobile device. Confirm the password to continue configuration.
Video Source: The Thin Client can either connect to an Aimetis Symphony Mobile Bridge
server or directly to cameras via an IP address and user credentials.
Optional recommended setup:
Device Name: Assign a name to identify the device on the network.
Register: Register the device with Aimetis by clicking Register Now. An internet
connection is required. Registration can be completed at a later time.
Click Back to modify previous pages.
Click Finish to complete the Setup Wizard. Re-run the Setup Wizard any time via the web
interface by clicking Settings > Run Setup Wizard.
Setup Video Source
Thin Client can either connect via an IP address and user credentials to an Aimetis Symphony
Mobile Bridge server or directly to ONVIF-enabled cameras.
Note: These instructions refer to using the Setup Wizard.

7
Connect via Mobile Bridge
1. Click Settings>Run Setup Wizard.
2. On the Video Source page, select Connect through Mobile Bridge.
3. To automatically detect Mobile Bridge servers, click Detected Mobile Bridges and select
a server from the list.
4. To manually specify a Mobile Bridge server define the server details. Select the Use
HTTPS check box when the Mobile Bridge server includes a valid SSL certificate.
5. Click Finish.
Connect Directly to Cameras
Tip: An ONVIF Profile S–video stream is required for a direct camera connection. See Aimetis
Knowledge Base Article 10317 for details on creating an ONVIF video stream if this is not
provided by the camera manufacturer. Some camera manufacturers require that an ONVIF user
account is set up and enabled. See the camera documentation and test ONVIF compliance.
1. Click Settings>Run Setup Wizard.
2. On the Video Source page, select Direct camera connection.
3. To automatically find ONVIF-enabled cameras, click Find Devices. You can also filter the
list of detected cameras by matching user credentials.
or:
1. To manually connect to ONVIF-enabled cameras, click Manually Add Device. Specify the
camera details and click Connect.
2. If cameras are detected with one or more compatible video stream(s) Camera Status
displays OK, a video thumbnail image appears, and the cameras are automatically
selected in the list. Directly connect to the selected camera(s) by clicking Next. If
Camera Status displays Mismatch, re-enter the camera credentials and click Reconnect.
3. Click Next to complete the Setup Wizard.
Test ONVIF Compliance
Important: If the ONVIF compliance test fails contact the camera manufacturer.
1. Click Settings.
2. Click Manage Cameras from the Video Source section.
3. Click the Test ONVIF Compliance icon button to the left of the camera image.
4. When the test is done a popup window appears displaying the test results.

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8
Edit Direct Camera Connections
1. Click Settings.
2. Click Manage Cameras from the Video Source section.
3. Click the Edit icon button to the left of the camera image.
4. Make any required changes to the credentials and address fields.
5. Click Connect.
6. Click Save Devices.
Delete Direct Camera Connections
1. Click Settings.
2. Click Manage Cameras from the Video Source section.
3. Clear the check box beside the camera connection you want to delete.
4. Click Save Devices.
Connect to AEM
1. Click Settings.
2. Scroll down to the Management section.
3. Select Enable Management. Once selected the default Address is pre-populated.
4. Enter the correct information in the Organization Name and Passphrase fields.
5. (Optional) Select Enable Proxy to connect to AEM through a proxy server.
6. Click Save to manage Thin Client through AEM.
NOTE: When Enable Management is selected, device updates are handled remotely by the
management server. To update the firmware manually, disable Enable Management.

9
Manage Cameras and Views using a Browser
The Remote Control page displays real-time still images of what is currently displayed on the
HDMI monitor connected to the Thin Client. This page enables you to create and manage
camera views, view different cameras and camera layouts, and view cameras full screen.
Create Camera View
1. Select a camera view (1, 4, 6, 9, 12, 16) option from the camera View list.
2. Click on each panel to specify the cameras for that view.
3. Click More […] > Save.
4. Enter a camera layout name and click Save.
View Different Camera Layouts
Select a different camera view from the camera View list.
Rename Camera Views
1. Select the camera view you want to rename from the camera View list.
2. Click More […] > Save As.
3. Rename the camera view and click Save.
Delete Camera Views
1. Click More […] > Delete..
2. Select the check box beside the specific view you want to remove and click Delete.
Change Cameras
Tip: The cameras available via the Thin Client depend on the devices configured in Aimetis
Symphony or the cameras you connect to directly. See the Aimetis Symphony Online Help and
the Troubleshooting section for more information.
Click on any camera panel to select a different camera.
View Camera Full Screen
On a multiple-camera view, click the Full Screen icon to view the camera in full screen mode.
Click the icon again to return to the previous camera view.

10
View Stream Profile
On a multiple-camera view, click the Stream Profile icon to view the resolution and frame rate
of the Thin Client. This is available when connecting through Mobile Bridge and direct connect.
Clear Cameras
To clear a camera panel, click the Clear Camera icon.
Select Carousels
The carousels that have been setup and defined in Aimetis Symphony will appear in the Thin
Client Carousel tab when connecting through Mobile Bridge. For details, see the Aimetis
Symphony Online Help.
1. Click on a camera panel to open the Select Camera or Carousels window.
2. Select the Carousel tab.
3. Select the specific carousel from the list to apply to the selected camera panel.