Viessmann VITOCAL 350-A User manual

Operating instructions
for the system user
VIESMANN
Compact heat pump
with electric drive, type AWH-I, AWH-I-M, AWH-O, AWH-O-M
VITOCAL 350-A
5414 835 GB 5/2009 Please keep safe.

2
Please follow these safety instructions closely to prevent accidents and mate-
rial losses.
Safety instructions explained
Danger
This symbol warns against the
risk of injury.
!Please note
This symbol warns against the
risk of material losses and envi-
ronmental pollution.
Note
Details identified by the word "Note" con-
tain additional information.
Target group
These operating instructions are
designed for system users.
This appliance is not designed to be
used by persons (including children) with
limited physical, sensory or mental
capacities, or lacking experience and/or
knowledge, unless they are supervised
by a person responsible for their safety,
or have received instructions from such
a person as to how to use the appli-
ance.
!Please note
Children should be supervised.
Ensure that children never play
with the appliance.
Danger
Incorrect work on the system can
lead to life-threatening acci-
dents.
Work on electrical equipment
must only be carried out by a
qualified electrician.
In case of fire
Danger
With fire there is a risk of burn-
ing.
■ Shut down the system.
■ Use a tested fire extinguisher,
class ABC.
Installation conditions
!Please note
Incorrect ambient conditions can
lead to system damage and can
put the safe operation at risk.
Appliances installed inside:
■ Ensure ambient temperatures
above 0 ºC and below 35 ºC.
■ Avoid air contamination
through halogenated hydrocar-
bons (e.g. as in paints, solvents
and cleaning agents).
■ Avoid continuously high humid-
ity levels (e.g. through frequent
drying of washing).
Appliance installed outside:
■ Only operate appliance at
ambient temperatures above
-20 ºC and below 35 ºC.
Safety instructions
For your safety
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Auxiliary components, spare and
wearing parts
!Please note
Components that are not tested
with the system may cause sys-
tem damage, or may affect its
functions.
Installation or replacement work
must only be carried out by quali-
fied personnel.
Safety instructions
For your safety (cont.)
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Introductory information
Device description................................................................................................ 7
Your system is preset at the factory..................................................................... 7
Power-OFF period................................................................................................ 8
Where to find the controls
Summary of controls and indicators..................................................................... 9
■Opening the control unit.................................................................................... 9
■Display and control elements............................................................................ 10
■ Symbols on the display..................................................................................... 11
■ Heating circuits................................................................................................. 12
Menu structure
Menu structure overview...................................................................................... 13
Start-up/shutdown
Starting the heat pump......................................................................................... 15
Shutting down the heat pump............................................................................... 15
Starting central heating and DHW heating........................................................... 16
■ Central heating according to the time program ................................................ 16
■ Central heating with standard room temperature.............................................. 17
■ Central heating with reduced room temperature............................................... 17
Stopping central and DHW heating – standby mode........................................... 18
Starting DHW heating only................................................................................... 18
Manual mode........................................................................................................ 18
Adjusting the room temperature
Setting a permanent room temperature............................................................... 20
■ Setting the standard room temperature............................................................ 20
■ Setting the reduced room temperature............................................................. 21
■ Altering programmed standard and reduced room temperatures..................... 21
■ Setting switching times (time program u)........................................................ 22
Changing the room temperature for a few days only........................................... 24
■ Setting the holiday program.............................................................................. 24
■ Terminating the holiday program...................................................................... 25
Changing the room temperature for a few hours only.......................................... 25
■ Setting the party program................................................................................. 25
■ Terminating the party program.......................................................................... 26
Index
Index
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Selecting DHW heating
Selecting constant DHW heating.......................................................................... 27
■ Setting the DHW temperature........................................................................... 27
■ Setting switching times (time program)............................................................. 28
■ Setting switching times for the auxiliary output (e.g. DHW circulation pump, if
installed)............................................................................................................ 29
Selecting DHW heating only once........................................................................ 31
■ Terminating DHW heating once only................................................................ 31
DHW auxiliary function (pasteurisation)............................................................... 32
Set temperature 2 (DHW)..................................................................................... 32
Start optimisation for cylinder heating.................................................................. 33
Stop optimisation for cylinder heating.................................................................. 34
Further adjustments
Switching times for the heating water buffer cylinder........................................... 35
Modifying the heat pump heating characteristics................................................. 36
Date and time....................................................................................................... 38
Language selection.............................................................................................. 39
Restoring the delivered condition (Reset)............................................................ 39
■ Resetting individual parameters........................................................................ 39
■ Resetting several parameters simultaneously.................................................. 39
Scanning options
Scanning temperatures........................................................................................ 41
Scanning switching times..................................................................................... 42
Scanning statistics................................................................................................ 42
■ Hours run, average runtimes and number of starts.......................................... 42
■ Scanning the energy statement........................................................................ 43
Operating conditions in the system overview....................................................... 43
Scanning messages............................................................................................. 46
■ Displaying messages........................................................................................ 47
■ Acknowledging messages................................................................................ 48
■ Recalling acknowledged messages.................................................................. 48
What to do if...
No display indication............................................................................................ 50
"O C5 power-OFF" appears on the display........................................................... 50
Message symbol "«", "O" or "Æ" flashes on the display......................................... 50
Maintenance
Cleaning............................................................................................................... 51
Index
Index
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Inspection and service.......................................................................................... 51
■ DHW cylinder (if installed)................................................................................. 51
■ Safety valve (DHW cylinder)............................................................................. 52
■ Potable water filter (if installed)......................................................................... 52
Energy saving tips............................................................................................. 53
Keyword index.................................................................................................... 54
Index
Index (cont.)
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The Vitocal 350-A is an air/water heat pump with an electric drive.
■ Up to 3 heating circuits (2 with mixers)
can be heated.
■ Any peak heat demand can be cov-
ered by an integral electric heater
(mono-energetic operation, acces-
sory).
■ The control side of this equipment is
prepared for DHW heating using an
external DHW cylinder, and the control
of a DHW circulation pump.
■ At times of the highest DHW demand
the DHW cylinder can be reheated
with an electric heater EHE (acces-
sory).
Your system is preset at the factory
The control unit is preset at the factory.
After you select a specific operating
mode (see from page 16), your heat
pump is ready for use:
■ Central heating with standard room
temperature (20 °C) all day.
■ DHW is heated (50 °C) all day.
If a heating water buffer cylinder is
installed, it will be heated.
The DHW circulation pump is switched
off.
■ Day and time (CET) are preset at the
factory.
Winter/summertime changeover is
implemented automatically.
You can change the factory settings in
accordance with individual require-
ments.
Note
All data is saved if there is a power fail-
ure.
Introductory information
Device description
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THU 27.03.08
11:55
TYPE VX.XX
}W
§
D°} }
C5 Power-OFF
O
51 °C 21 °C 22 °C 23 °C 21 C
1 1 1
During any power interruption by the
power supply utility, the control unit dis-
plays the text shown in the diagram.
The control unit restarts with the selected
operating mode as soon as the power
supply utility restores the power supply.
It is technically possible to activate cen-
tral heating during power interruptions if
the system has a heating water buffer
cylinder. For this, please consult your
local heating contractor.
Introductory information
Power-OFF period
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You can change all the settings for your heat pump centrally via the programming
unit.
You can also make some adjustments via the remote control, if your system is equip-
ped with one.
Remote control operating instructions
Opening the control unit
ACover flap
The programming unit is located behind
the cover flap.
To open, pull at the top edge.
An explanation of the symbols displayed
on the programming unit is located inside
the cover flap.
Where to find the controls
Summary of controls and indicators
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Display and control elements
D
C
A
B
AON/OFF switch
BFault indicator (red)
CON indicator (green)
DProgramming unit
5THU 27.03.08
11:55
TYPE VX.XX
}W
§
D°} }
51 °C 21 °C 22 °C 23 °C 21 °C
1 2 3
O
M
L
N
F
E
G
H
K
EScreen with standard displays
FRotary selector for "Reduced room
temperature"
GRotary selector for "Standard room
temperature"
HOperating mode selector
K"Standard display" key
LDisplay area for current operating
conditions
MMessage display area
NSet temperature display area
ODisplay area for active system com-
ponents
Where to find the controls
Summary of controls and indicators (cont.)
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P
Main menu
Cylinder DHW t.
A: Information
CBA F
B: Appliance settings
C: DHW
F: Reset
R
K
K"Standard display" key
PSelection keys
RDisplay with main menu
Display layout
At any one time, the display shows
seven lines of the selected menu.
Use selection keys P to select the
appropriate menu.
If more than seven menus are available,
navigate to them with selection key
"Further menu items".
Symbols on the display
The symbols described below are only visible on the standard display (see diagram
on page 10).
These symbols are not always visible,
but appear subject to the system version
and the operating state. If the compres-
sor or pumps are running, the corre-
sponding symbols are animated.
Symbols in area O (see page 10):
wDHW cylinder
°Heating circuit A1 (without mixer)
ÌHeating circuit with mixer M2
or
Heating circuit with mixer M3
ÍSwimming pool
mOperation with switching times
AStandby
WHeating circuit reduced mode
}Heating circuit standard mode
µFixed value regulator, heating cir-
cuit
¦DHW (total volume)
§DHW (reduced volume)
¨Heating up to the second set DHW
temperature
Symbols in area L (see page 10):
«Fault
Where to find the controls
Summary of controls and indicators (cont.)
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4Holiday program enabled
_Party mode enabled
8DHW cylinder heating enabled
5Frost protection enabled
²Building drying enabled
(Winter mode enabled
%Summer mode enabled
hManual mode enabled
Heating circuits
Your building may be heated by several
independent heating circuits (e.g. under-
floor heating circuits or radiator cir-
cuits).
■ If several heating circuits are connec-
ted, any adjustments made at operat-
ing mode selector H (see page 10)
affect all heating circuits.
If you want to make changes, contact
your local heating contractor, who can
set a fixed temperature value for indi-
vidual heating circuits.
■ If a remote control (e.g. Vitotrol 200) is
connected to a heating circuit, the
operating mode selected via the
remote control applies to this heating
circuit.
Note
If operating mode selector H (see
page 10) is set to
h
, this manual mode
also applies to the heating circuits with
remote control.
Where to find the controls
Summary of controls and indicators (cont.)
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The menu structure that can be called up on your display is subject to the system
version.
Date and time
Information Appliance settings
Main menu
DHW
Outside Flow primary Flow secondary Secondary return Ext. heat source
Switching times DHW Switch t buffer cyl. Switching times HC1 Hours run Average runtime No. of starts Energy calculation
Single reheating?
Sensor temperatures
Switching times
Fault messages
Statistic
System overview
Programming
Contractor level
Access rights
Primary off Flow system Buffer cylinder Room heat. circ. 1 Flow heat. circuit 2 Room heat. circ. 2 DHW cylinder top DHW cylinder bottom Flow heat. circuit 3 Room heat. circ. 3
A
Message history
Main menu
Reset
Evaporator
Compressor Primary source Inst.water heat st.1 Secondary pump Ext. heat source Cylinder reheating Pump heat. circuit 1 Pump heat. circuit 3 Pump heat. circuit 2 Inst.water heat st.2 Wtimer DHW Circ. Heating/DHW Cylinder primary pump Central fault message Swimming pool Lag heat pump 1
Solar collector DHW solar
Solar yield
Primary source 2 Refrigerant circ. revers. Lag heat pump 2 Lag heat pump 3
Switching times HC2 Switching times HC3
Wtimer DHW Circ.
ASee the following diagram
Menu structure
Menu structure overview
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Date and time Holiday program Party program
Slope Heating curve Heating curve level Switching times HC Room t reduced Room t standard
Language Wtimer DHW Circ.
Electric heating
Switch t buffer cyl.
DHW Electric heating Buffer cylinder Heating circ. 1 Heating circ. 2 System definition Heating circ. 3
Date and time
Information Appliance settings
Main menu
DHW
Single reheating?
Sensor temperatures
Switching times
Fault messages
Statistic
System overview
Programming
Contractor level
Access rights
A
Reset
Start optimisation DHW with e heating Switching times DHW Cylinder DHW t. Second set temperature Aux. function Stop optimisation
ASee the previous diagram
Menu structure
Menu structure overview (cont.)
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The commissioning and adaptation of the control unit to local conditions and the
structural characteristics of the building must be carried out by your heating contrac-
tor.
1. Check the heating system pressure
at the pressure gauge:
The system pressure is too low if the
indicator points to the area below
1.2 bar. In this case, top up with water
or notify your local heating contrac-
tor.
2. Switch ON the power supply, e.g. at
a separate fuse/MCB or a main iso-
lator.
3. Switch system ON/OFF switch A
ON.
After a short time, the current operat-
ing conditions and selected set tem-
peratures appear on the display.
Your heat pump and remote control
unit (if installed) are now ready for
use.
Shutting down the heat pump
If you do not want to use your heat pump
for a short time, e.g. during a holiday,
enable the holiday program (see
page 24) or switch the operating mode
selector to standby 9 (see page 18).
We also recommend you switch your
heat pump to standby if it will not be
required for longer periods (several
months).
■ The system frost protection is ensured
in standby mode; however, at temper-
atures below −20 °C, it is only ensured
if an electric heater (instantaneous
heating water heater in the heating
water flow, accessory) is installed.
■ The circulation pumps are briefly star-
ted every 24 hours to prevent them
from seizing up.
Start-up/shutdown
Starting the heat pump
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If you do not want to use your heat
pump, you can shut it down at the system
ON/OFF switch.
■ Frost protection is no longer enabled.
■ All control unit settings are retained.
We recommend you contact your local
heating contractor before and after shut-
ting down your heat pump for longer peri-
ods.
Where necessary, your contractor can
then take certain steps, e.g. protecting
the system against frost.
Note
Drain heat pumps installed outside if
they are shut down for longer periods.
Starting central heating and DHW heating
You want to heat rooms and have DHW available.
Note
Central heating is only activated if the outside temperature falls below the heating
limit. The heating limit can be set by your local heating contractor.
Central heating according to the time program
Set the operating mode selector to u.
■ Central heating is activated with
weather-compensated control accord-
ing to the set switching times and oper-
ating modes (see page 22)
■ DHW heating is activated according to
the set switching times and operating
modes (see page 28)
■ Frost protection for the heat pump,
DHW cylinder and heating water buffer
cylinder (if installed) is enabled
Start-up/shutdown
Shutting down the heat pump (cont.)
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Central heating with standard room temperature
Set the operating mode selector to s.
■ Central heating with the standard
room temperature is activated all day
with weather-compensated control
(see page 20)
■ DHW heating is activated according to
the set switching times and operating
modes (see page 28)
■ Frost protection for the heat pump,
DHW cylinder and heating water buffer
cylinder (if installed) is enabled
Central heating with reduced room temperature
Set the operating mode selector to m.
■ Central heating with the reduced room
temperature is activated all day with
weather-compensated control (see
page 21)
■ DHW heating is activated according to
the set switching times and operating
modes (see page 28)
■ Frost protection for the heat pump,
DHW cylinder and heating water buffer
cylinder (if installed) is enabled
Start-up/shutdown
Starting central heating and DHW heating (cont.)
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You do not want to heat rooms or have DHW available.
Set the operating mode selector to 9.
■ Frost protection for the heat pump,
DHW cylinder and heating water buffer
cylinder (if installed) is enabled
■No central heating
Starting DHW heating only
You do not want to heat any rooms, but you want to have DHW available.
Set the operating mode selector to w.
■ DHW heating is activated according to
the set switching times and operating
modes (see page 28 onwards)
■ Frost protection for the heat pump,
DHW cylinder and heating water buffer
cylinder (if installed) is enabled
■No central heating
Manual mode
Note
Use this operating mode only after checking with your local heating contractor.
Start-up/shutdown
Stopping central and DHW heating – standby mode
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Set the operating mode selector to h.
■Unregulated heating of the heating
circuits connected takes place with a
set flow temperature of up to 45 °C
■ DHW heating to the second set tem-
perature (delivered condition 60 °C;
see page 32)
Start-up/shutdown
Manual mode (cont.)
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Observe the following points if you
want to activate central heating:
1. s, m or u must be selected at the
operating mode selector:
sCentral heating with standard
room temperature
mCentral heating with reduced
room temperature
uCentral heating according to the
time program
2. You can set the temperatures for
standard room temperature (for day-
time) and reduced room temperature
(for night time) (see pages 20
and 21).
3. The selected switching times deter-
mine when central heating according
to the time program (u) will be activa-
ted, with standard or reduced room
temperature (see page 22).
Check:
■ Press "Information".
■ Press "Switching times".
■ Press the key for the required
switching time, e.g. "Switching
times HC1", and the set time pha-
ses appear on a time slot graphic.
Switching times HC1
BACK
>>
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
06:00-06:14
3
3
3
3
3
3
3
0 3 6 9 12 15 18 21 24
Exit the menu with "BACK".
If you want to change the time pro-
gram, see page 22.
Setting the standard room temperature
In the delivered condition, the standard room temperature is set to 20 °C with rotary
selector s set to its centre position. The preset temperature for the centre position
of the rotary selector can be programmed separately for every heating circuit (see
page 21).
You can adjust this temperature by
±5 °C in 1 °C steps at rotary selector s,
without altering the programmed value.
Adjusting the room temperature
Setting a permanent room temperature
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