ViewSonic VS18697 User manual

IFP9850-4
Commercial Touch Display
User Guide
Model No. VS18697
P/N: IFP9850-4
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

3
Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.

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• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation. Also, avoid any direct lighting.
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged
if liquid is spilled onto or objects fall in the unit
if the unit is exposed to moisture
if the unit does not operate normally or has been dropped

5
Contents
Safety Precautions....................................................... 3
Introduction ................................................................ 9
Package Contents ...................................................................................................9
Wall Mount Kit Specifications (VESA)...................................................................10
Product Overview.................................................................................................11
Front Panel | Control Panel | Rear Panel.............................................................. 11
I/O Panel................................................................................................................ 13
Remote Control..................................................................................................... 15
Using Gestures ...................................................................................................... 19
Select and Deselect an Object (Clicking) ........................................................... 19
Display Menu Opons (Right-Clicking) .............................................................. 19
Double-Clicking ................................................................................................. 19
Moving an Object.............................................................................................. 20
Erasing Digital Ink .............................................................................................. 20
Swipe Up for General Sengs........................................................................... 20
Making Connections.................................................. 21
Connecting External Devices and Touch Connection ...........................................21
Type C Connection ................................................................................................ 21
HDMI Connection.................................................................................................. 21
VGA Connection .................................................................................................... 21
RS-232 Connection................................................................................................ 22
USB and Networking Connections ........................................................................ 23
Media Player Connection ...................................................................................... 24
SPDIF Connection .................................................................................................. 25
Video Output Connection ..................................................................................... 26

6
Using Your ViewBoard............................................... 27
Powering On/Off your ViewBoard........................................................................27
Initial Launch Setup ..............................................................................................28
vLauncher - Customizable Welcome Screen.........................................................30
vLauncher Message............................................................................................... 30
Applications........................................................................................................... 31
Toolbar .................................................................................................................33
On-Screen Display (OSD) Menu............................................................................39
General Settings .................................................................................................... 40
Input Settings ........................................................................................................ 41
Widget................................................................................................................... 42
Settings - HDMI & VGA Input Source....................................................................43
Audio Settings ....................................................................................................... 43
Screen Settings...................................................................................................... 44
Display Settings ..................................................................................................... 45
Low Blue Light Filter and Eye Health..................................................................... 46
Adjust Settings - (VGA Only).................................................................................. 48
Settings - Embedded Player..................................................................................49
Wireless & Network .............................................................................................. 49
Wi-Fi .................................................................................................................. 50
Ethernet ............................................................................................................ 51
Wireless Hotspot............................................................................................... 52
VPN.................................................................................................................... 53
Share ..................................................................................................................... 55
SAMBA............................................................................................................... 55
Display................................................................................................................... 57
Wallpaper.......................................................................................................... 58
Protecon.......................................................................................................... 60
HDMI Out .......................................................................................................... 61
Preference............................................................................................................. 62
Touch................................................................................................................. 63
Language ........................................................................................................... 63
Keyboard & Input Method ................................................................................ 64
Date & Time ...................................................................................................... 65
Boot Mode ........................................................................................................ 66
Startup & Shutdown.......................................................................................... 67
Toolbar Seng .................................................................................................. 68

7
Input Source.......................................................................................................... 69
Rename Input Source ........................................................................................ 70
Source................................................................................................................ 71
App ........................................................................................................................ 72
APP .................................................................................................................... 73
System................................................................................................................... 75
Clone to USB...................................................................................................... 76
Display ID........................................................................................................... 77
Security.............................................................................................................. 78
System Update .................................................................................................. 81
About Device..................................................................................................... 82
Embedded Applications and Settings......................... 83
Embedded Digital Whiteboarding App.................................................................83
myViewBoard........................................................................................................ 83
ViewBoard Cast ....................................................................................................85
Cast Sender from Windows-based, Macbook, and Chrome devices..................... 86
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet. ........................................................................................................ 87
Cast Out from a Mobile Device that Supports Annotation ................................... 88
Screen Recorder ...................................................................................................89
Air Class ................................................................................................................90
Voter ..................................................................................................................... 92
Judge ..................................................................................................................... 94
Responder ............................................................................................................. 95
Selector ................................................................................................................. 96
Grouping................................................................................................................ 96
Message ................................................................................................................ 97
Manager................................................................................................................ 97
Exit......................................................................................................................... 97
Other Default Applications...................................................................................98
vSweeper............................................................................................................... 98
Screen Lock ........................................................................................................... 99
Chromium............................................................................................................ 100
WPS Office........................................................................................................... 100
Folders................................................................................................................. 101
Miracast .............................................................................................................. 103

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RS-232 Protocol....................................................... 104
Description .........................................................................................................104
RS-232 Hardware Specification ........................................................................... 104
LAN Hardware Specification................................................................................ 105
RS232 Communication Setting............................................................................ 105
LAN Communication Setting ............................................................................... 105
Command Message Reference............................................................................ 105
Protocol ..............................................................................................................106
Set-Function Listing............................................................................................. 106
Get-Function Listing ............................................................................................ 112
Remote Control Pass-through Mode .................................................................. 120
Appendix................................................................. 123
Specifications......................................................................................................123
Display Modes ....................................................................................................124
VGA Mode ........................................................................................................... 124
HDMI Mode......................................................................................................... 124
USB Type-C Mode................................................................................................ 125
Troubleshooting .................................................................................................126
Maintenance.......................................................................................................128
General Precautions............................................................................................ 128
Cleaning the Screen............................................................................................. 128
Cleaning the Case................................................................................................ 128
Regulatory and Service Information ........................ 129
Compliance Information.....................................................................................129
FCC Compliance Statement................................................................................. 129
Industry Canada Statement................................................................................. 129
CAN ICES-003 (B)/NMB-003(B)............................................................................ 129
CE Conformity for European Countries ............................................................... 129
Declaration of RoHS2 Compliance....................................................................... 130
ENERGY STAR® statement................................................................................... 131
Indian Restriction of Hazardous Substances ....................................................... 131
Product Disposal at End of Product Life.............................................................. 131
Copyright Information ........................................................................................132
Customer Service ................................................................................................ 133
Limited Warranty ................................................................................................ 134
Mexico Limited Warranty.................................................................................... 137

9
Introducon
Package Contents
• HDMI cable (3m) • Touch Pen x 2
• Power cable • Quick Start Guide
• Remote control • RS-232 adapter
• AAA battery x 2 • Clamp x 5
• USB cable (3m) • Screw x 8
• Webcam Plate • USB Type-C cable
1.5V 1.5V
ViewBoard IFP50 series
Commercial Touch Display
Quick Start Guide
Guía de inicio rápido
Guide rapide de début
Guia de inicio rapido
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.

10
Wall Mount Kit Specicaons (VESA)
NOTE: Please follow the instrucons in the wall mount installaon guide to
install your wall mount or mobile mount bracket. If aaching to other
building materials, please contact your nearest dealer.
B
AD
C
Model VESA Spec. (A x B) Standard Screw (C x D) Quanty
IFP9850-4 - 98” 800 x 600 mm M8 x 25 mm 4
NOTE: Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.

11
Product Overview
Front Panel | Control Panel | Rear Panel
55
123 4

12
Number Item Descripon
1
• Turn on/o the device
• Tap to enter Energy Saving mode
• Press and hold for at least two (2) seconds to enter
Standby mode
2IR Receiver
3Ambient light sensor
4USB 2.0. Smart USB port for PC, HDMI, VGA, and Android
input signals.
5Speaker

13
I/O Panel
Lower Right Side
HDMI OUTUSB USBTouch 1HDMI 1 (CEC) HDMI 2 (CEC/ARC) HDMI 3TOUCH 2
12 3 4 5 6
7
Boom Right
AUDIO OUTRS-232AUDIO IN
LAN
VGA
USBSPDIF
8 9 10 11 12 13 14
15 16
Boom Le
AUDIO OUTRS-232AUDIO IN
LAN
VGA
USBSPDIF
8 9 10 11 12 13 14
15 16
NOTE:
• TOUCH, HDMI, and VGA are grouped by color; i.e. TOUCH 1 should be used
with HDMI 1/2.
• Under Android, USB ports only support 2.0 le transfer speeds.

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Number Port Descripon
1HDMI OUT Connect to devices with HDMI input funcon.
Supports 1080p and 4K@60Hz.
2USB 3.0
Connect USB devices such as hard disks, keyboard,
mouse, etc. Automacally switches between PC and
Android.
3TOUCH 1 Touch signal output to external PC.
4HDMI IN 1/2/3 High denion input; connect to PC with HDMI
output, set-top box, or other video device.
5TOUCH 2 Touch signal output to external PC.
6USB Type-C in Connect USB devices; connect with USB Type-c
output devices.
7Wi-Fi Module
Slot Slot for adding oponal Wi-Fi module.
8SPDIF Mulchannel sound via opcal signals.
9USB 2.0 Connect USB devices such as hard disks, keyboard,
mouse, etc. [ 5V dc/0.5A ]
10 VGA External computer video input.
11 AUDIO IN External computer audio input.
12 LAN Hub
Standard RJ45 (10M/100M/1G for PC; 10M/100M
for Android) Internet connecon interface.
NOTE: This network port is used for the
Embedded Player and slot-in PC.
13 RS-232 Serial interface; used for mutual transfer of data
between devices.
14 AUDIO OUT Audio output to an external speaker.
15 AC IN AC power input
16 AC Switch Turn on/o AC power supply
“I” = Power on, “O” = Power o

15
Remote Control
1 10
11
12
13
14
15
16
17
18
19
20
2
3
4
5
6
7
8
9

16
Number Descripon
1Power on/o
2Screen capture
3[PC¹] Windows buon
4Startup wring
5Back to the Embedded player Home Screen
6Back / Return to previous page
7Increase / Decrease volume
8Numeric Keypad
9Informaon
10 Input source selecon
11
Media control buons:
Red - Play / Pause
Green - Stop
Yellow - Forwards
Blue - Backwards
12 [PC¹] Menu buon
13 [PC¹] Exit dialog box
14 Sengs menu
15 Up / Down / Le / Right OK
16 Freeze screen
17 Mute / Unmute
18 Increase / Decrease Brightness
19 Blank screen
20 Adjust Aspect Rao
¹ All computer-related funcon keys are not available without a slot-in computer.

17
Inserng Remote Control Baeries
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if baeries are replaced with the incorrect
type.
NOTE:
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.

18
Remote Control Receiver Range
The working range of the remote control is shown here. It has an eecve range of
8 meters, 30° degrees le and right. Ensure there is nothing obstrucng the remote
control’s signal to the receiver.
30° 30°

19
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect
objects, change the locaon of an object, access sengs, erase digital ink, and
much more.
Select and Deselect an Object (Clicking)
Press and release the ViewBoard to
select/deselect opons or objects. This
is like a single, standard le mouse click.
Display Menu Opons (Right-Clicking)
Press and hold the ViewBoard with your
nger. This is like a single, standard right
mouse click.
Double-Clicking
Quickly press and release twice in the
same locaon on the ViewBoard. This is
like a double, standard le mouse click.
2x

20
Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your
nger to your desired locaon.
Erasing Digital Ink
Use your aened hand, palm, or st
on the ViewBoard and move your hand
across the area which you wish to erase.
Swipe Up for General Sengs
Swipe up from the boom of the
ViewBoard to launch the General
Sengs. To learn more, see page 37.