Vigilant Reliance Series User manual
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Congratulations! Your Reliance & Slim Wall Humidors
will protect your investment in cigars and preserve
them perfectly for years to come. In fact, this quality,
handcrafted piece and its state-of-the-art electronic
climate control system will be enjoyed for generations.
Please read this entire manual before plugging in and
operating your cigar cabinet. By following these
instructions, you will ensure the proper operation of
your humidor and the preservation of your collection of
fine cigars.
If you have any questions regarding the operation and
maintenance of your cigar cabinet, please contact us at
1-888-812-4427. We are committed to your complete
satisfaction.
Contents
Unpacking Your Cigar Cabinet............................................................................. 3
Installation Instructions ...................................................................................... 5
Setting up Your Humidification System ............................................................ 10
Operating a Sentry System................................................................................ 11
Operating a Guardian System ........................................................................... 12
LED Lighting....................................................................................................... 14
Maintenance ..................................................................................................... 14
Seasoning Your Wall Humidor .......................................................................... 15
Cleaning the Reservoir and Wick ...................................................................... 15
Troubleshooting................................................................................................ 16
Guarantee ......................................................................................................... 17
Warranty ........................................................................................................17
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Parts List
•
Humidification reservoir
•
Humidification wicking filters
•
Spanish cedar shelves with clear
fronts
✓5 shelves for the 350 & 450
✓8 shelves for the 550 & 750
•
Keys (2)
•
Accessories Order Form
Tool List
•
Pencil
•
Tape measure
•
Level
•
Drywall saw
•
Drill
•
Drill bits
•
Screw tips
•
Utility knife
Save all packing materials and sales receipt. Vigilant products should only be returned in
original packaging.
IMPORTANT! DO NOT PLUG IN YOUR VIGILANT ELECTRONIC CIGAR CABINET UNTIL ALL PACKING
MATERIALS ARE REMOVED AND YOU HAVE CAREFULLY READ THESE INSTRUCTIONS.
Unpacking Your Cigar Cabinet
1. Upon delivery, it is important to inspect the shipment for any visible damage. We take
pride in our product packaging, but shipping damage can occur. ITEMS THAT APPEAR
DAMAGED MUST BE REPORTED TO US IN 7 DAYS OF DELIVERY OR A DAMAGE CLAIM
CANNOT BE HONORED. To report any damage, please contact us at (888) 812-4427
2. Find a suitable location for your wall humidor away from temperature extremes
within the room. While the cabinet will easily control the interior climate in a wide
range of exterior conditions, it is recommended that the cabinet not be placed directly
in front of radiators, heating elements, or air conditioner ducts. The temperature and
humidity extremes surrounding these ducts can cause short cycling of the system.
3. As with any piece of fine furniture, please keep your cabinet out of direct ultra-violet light,
as this may alter the finish over time. This is especially critical for this piece because of the
clear varnish finish and various wood species used in its construction.
4. Remove all packing material from reservoir area in the bottom left of the cabinet
interior. Also, check to see that the white mesh wicking filters are sitting upright in
the reservoir area.
5. Before you plug the cabinet into a surge protector, partially open the door, leaving
the cabinet at room temperature for approximately one hour. This allows the interior
of the cabinet to acclimate to your room environment prior to operation.
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Instructional Videos
Our step-by-step instructions are on the following pages, but you can also check out our how-to
videos that cover installation of both the Reliance series (350, 450, 550 & 750) and
our Slim series (250 & 300).
Reliance Series –https://youtu.be/Q8udDinjQbQ
Slim Series –https://youtu.be/9jKEutCodaQ
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Installation Instructions (Reliance Series only)
Preparing the Rough Opening
1.
This wall humidor is designed to fit
between two 16’’ on-centerstuds. Locate
the area where you’ll install it and mark
accordingly. The easiest installation is
between studs. If this is not exactly
where you want it, more extensive
framing and drywallskills are required.
Note: The Reliance 450 and the 750 are
not for external walls due to the depth of
the carcass.
2.
Measure out your rough opening,
aligning measurements with the two 16’’
on-center wall studs.
3.
Before drawing your rectangular opening,
drive a nail into one of the top corners to
ensure the lines are just inside the stud
opening. If you hit a stud, move the nail
towards the center by 0.25” until you miss
the stud, then index your rectangular
opening off this hole.
Figure 1
4.
Using a level, draw pencil lines to
connect your measurements making
sure your lines are level and plumb.
See Figure 2.
Reliance Rough Opening Dimensions
250 –14.5” W x 37.625” H
300 –19.125” W x 37.625” H
350 –30.5’’ W x 42’’ H
450 –30.5’’ W x 42’’ H
550 –30.5’’ W x 62’’ H
750 –30.5’’ W x 62” H
Figure 2
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5.
Carefully cut along pencil lines using a
drywall or reciprocating saw. We
recommend cutting each side in this
order: bottom, right, top, left. Pull out
drywall and insulation to reveal rough
opening with the stud running down
the center. See Figures 3-4.
TIP: Have a helper hold a shop vacuum
near cutting blade while cutting to
reduce dust.
Figures 3 & 4
6.
Take time to check for any wiring or
other utilities that might be in the wall
before proceeding and address
accordingly.
7.
Using a carpenter’s square measure
1.5’’ down from the drywall on the
center stud and mark accordingly on
the drywall and the stud. Repeat this
on the top of the rough opening by
measuring up 1.5
’
’and marking the
stud and drywall. See Figure 5.
Figure 5
8.
Use reciprocating saw to carefully cut
through the center stud at your mark.
Repeat at top of the stud as well until
the stud comes out from the wall. See
Figure 6.
Figure 6
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Framing the Opening
9.
Cut two top and bottom plates out of 2 x 4s
(or 2 x 6s) to 30.5‘’ to use for framing the
humidor on the top and bottom.
Lay the bottom blocking on top of the
center stud and tap into place. Make sure
to check that the piece is level. See Figure 7.
Figure 7
10.
Using 3’’ screws, attach the blocking to
the center stud and then the outside
studs at a 45° angle on both bottom
corners. See Figures 8 & 9.
11.
Repeat steps 8 and 9 on the top of the
rough opening.
Figures 8 & 9
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Inserting the Cabinet
12.
Before inserting the humidor cabinet
into the opening, remove the glass
cabinet door from the hinges and set
aside. See Figure 10.
Figure 10
13.
Review location of power cord on the
cabinet and make necessary changes to
accommodate your installation. If
hardwiring, have an electrician remove
front access panel below controller to
run code-approved wiring into the
cabinet. See Figure 11.
NOTE: Electrical is a Universal input 88-
264VAC, 47-63 Hz, .7A
HARDWIRE TERMINAL
Figure 11
14.
If using the power cord from the back of
the unit, insert through the rough
opening and plug into available outlet.
See Figure 12.
Figure 12
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15.
With the help of a partner carefully
insert the cigar humidor into the rough
opening until the trim is flush with the
drywall and check for level.
16.
Secure the cabinet to the wall by
driving four 2” screws through the pre-
drilled holes in the side of the cabinet.
Place two on each side one near the
top and one towards the bottom. See
Figure 13.
Figure 13
17.
Insert included shelf pins into pre-
drilled pin holes where you want the
shelves located. If desired, shelf pins
may be inserted with the front pin
lower if you would like the shelf to
slant so cigars roll towards the front.
[See Figure 14]
\
Figure 14
18. Attach the door back onto the hinges and your humidor installation iscomplete!
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Setting up Your Humidification System
1. Pull open the wood panel at the bottom left of the cabinet interior. Locate the black
plastic water reservoir positioned in the center of the opening. Remove all packing
materials from around thereservoir.
2. Carefully fill the reservoir with 1.5 quarts of distilled water. USE ONLY DISTILLED
WATER. DO NOT FILL PAST THE MAX FILL LINE.
3. Treat the water with Bacteriostat to keep the reservoir clear of bacteria.
4. Ensure that the white mesh wicking filters are positioned vertically in the slots in the
reservoir. They should protrude about an inch above the top edge of the reservoir.
5. THIS STEP ONLY APPLIES TO GUARDIAN SYSTEMS: Once the humidor is plugged in,
the control panel will run through stabilization mode and the fans will begin to
operate after 10 minutes. You will see one digital readout of the humidity. Initial
readings are meaningless, since the cabinet has not been operating since it left the
testing facility. Note: See installation instructions if you’re hardwiring your humidor
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Operating a Sentry System
The Sentry Humidification System electronically controls the humidity level of your wall
humidor cabinet using a digital display. This system has a manual dial to adjust the relative
humidity within your cabinet and is accurate to +/-5% of your desired set point. Note: This is
our standard system.
1. Allow the Sentry System to operate at the pre-set level for at least 24 hours
before adding cigars to your cabinet. The initial digital reading will be much lower
than 70%, but will rise upon starting the system.
2. The system will consume large quantities of water during the seasoning stage of 3-
4 days. Therefore, it’s important to keep the reservoir filled at all times.
3. The Sentry Humidification System requires that you adjust the humidity level in
response to the independent LCD hygrometer. Close the cabinet door and allow
the system to run for several hours. When the fan stops running, the system has
reached the set point level and you should now note the humidity reading on your
hygrometer.
Adjusting the Set Point
4. With the knob at its lowest setting, turn it slowly clockwise to increase the set
point. Stop when the green indicator turns on. The system is now set to the
current Relative Humidity.
5. Turn the knob further in small increments to increase the Relative Humidity and
wait. When the green indicator automatically turns off, the set point is at its
current Relative Humidity on the display. If necessary, adjust further until you
reach your desired Relative Humidity. Note: Once set the system will not need
adjustment and will maintain a Relative Humidity within +/- 5% of your set point.
6. To lower your set point, slowly turn the control knob counterclockwise 1/8 turn
and close the cabinet door. You may have to repeat this process every few hours
until you hit your desired humidity level. Note: If your system has been running at
a high humidity level for an extended period of time, it may take up to 10 days for
the humidity level in your cabinet to drop to the new set point.
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Operating a Guardian System
NOTE: Humidors shipped after July 2, 2021 have a Guardian system model with an LED
display panel that is blue not green. If you did an option upgrade to the Guardian system and
took delivery after this date, the complete Guardian system manual is found here:
vigilantinc.com/support/instructions/cigar/Owner's-Manual-2021-GHS-10-100-150.pdf
The Guardian Humidification System is a digitally controlled humidification system with a
push button control panel. This precise system includes a time-to-fill indicator and a remote
electronic sensor keeping the humidity accurate to +/- 2%. Note: This is a system upgrade
from the standard Sentry Humidification System.
Power Up / Stabilization Mode
The system sensor requires a stabilization
period of up to 30 minutes after powering on
and will default to stabilization mode. This
mode will delay operation for 10 minutes and
the fan will be off. During this time, the green
display will flash STB and the current sensor
reading. Initially the sensor will read close to
zero but after around 15 seconds the sensor
output will begin to increase. The final
stabilization is required when the
ambient parameter is near full scale, usually
no more than 30 minutes.
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Adjusting the Set Point
To view the current set point simply press the
menu access button. To adjust the set point
use either the up or down arrow buttons until
you hit your desired humidity level.
Note: The adjustability range for this cigar
humidor is 60-80% RH. Our factory set point is
67% RH.
Alarms
The humidification system features a visual
alarm indicator. The indicator will illuminate
red if the Relative Humidity is too low or too
high and will clear once the unit returns to the
normal operating range.
•High alarm ≥ 78%
•Low alarm ≤ 62%
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LED Lighting
The wall humidor has the option of dimmable LED display lighting that comes with a
convenient, easy-to-use touch control.
Maintenance
Your wall humidor is more than just a humidor; it is a fine piece of handcrafted furniture.
Regularly dust the exterior of the cabinet with a soft cloth that has been lightly sprayed with a
dusting spray like Endust®. Please do NOT spray your cabinet directly with furniture polish.
When the red LED indicator light is on, the water reservoir is below one third full. Frequency
of filling will vary according to climate conditions, but typically water is needed between 20
and 40 days.
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Seasoning Your Wall Humidor
Your Wall Humidor’s interior is made of natural, untreated Spanish cedar and mahogany. When
delivered, the moisture content of this wood interior is equal to the humidity in the air. To
accelerate the seasoning of the interior, you may need to rub the shelves and cabinet interior
with distilled water prior to the start-up period. Do not worry about staining the wood. Proper
application will temporarily raise the grain on the Spanish cedar. To accelerate the seasoning
process, follow these simple instructions.
After following these operating instructions, soak a terry cloth towel or wash cloth (no larger
than 8” x 8”) in distilled water and wring it out so no water drips from it.
Wipe down each Spanish cedar shelves with the damp cloth so that the water visibly soaks into
the wood. Then do the same on the interior of the cabinet. Do not leave water droplets sitting
on the wood. Make sure that there is no water residue on the cabinet exterior. The humidity
level will immediately increase and may temporarily surpass the factory set point of 68% Relative
Humidity. This may shut down active humidification for a short period until the humidity level
returns to below the set point and is perfectly normal. Make sure that the water reservoir is
filled and allow the cabinet to “rest” for 36 hours prior to filling with cigars.
Cleaning the Reservoir and Wick
The reservoir and wick are constantly exposed to
moisture and must be cleaned approximately every
90 days. Because the wick collects dirt from the
circulating air, it may need to be replaced at this
time also. Visit store.vigilantinc.com or contact us at
888-812-4427 for wick refills.
•Check reservoir and wick every 90 days.
•If the wick is brown or the sides of the reservoir have bacterial build-up on them, you will
want to remove the reservoir from the cabinet for cleaning. Soiled reservoirs will impede
proper evaporation and may create low humidity conditions.
•Unplug the reservoir lead wire located on the top/right ceiling of the reservoir area and
carefully slide it out into the cabinet area.
•Rinse the reservoir and wick thoroughly with soap and hot water. DO NOT USE BLEACH.
Wipe down the entire reservoir with a dry paper towel. If the wick does not wash clean,
it should be replaced. Wicks should be replaced every 90-120 days (order online here).
•Insert wick into reservoir and fill with distilled water up to one inch from the topedge.
•Place the reservoir back and plug the float switch lead back into the receptacle.
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Troubleshooting
Humidor not powering on
1. Check the power to your power outlet. Plug a light that you know operates properly
into the outlet. If the outlet works properly, move to the next step.
2. Check your fuse or breaker box for the circuit controlling the outlet. If the circuit is
breached, the fuse or breaker may have to be exchanged for higher amperage. The Wall
Humidor requires .6 amps at peak operating levels.
Trouble with humidity level
1.
Unit is still brand new and will need to run longer to season interior cabinet.
2.
Reservoir is empty. If red LED indicator lit up, remove the reservoir and check the water
level in the reservoir. Fill immediately.
3.
Make sure fans and airflow intakes on each side of the reservoir are clear of any
obstructions that can impede air circulation.
4.
Make sure humidity wicks are vertically positioned at least one inch above the reservoir
opening. NOTE: Replacement humidification wicks are available at store.vigilantinc.com
Cigars too moist or too dry
Your humidity set point is too high or too low. Remember that the Relative Humidity is +/- 2% for
Guardian System and +/- 5% for the Sentry Systems from the number you set on the display for your
average humidity level, adjust accordingly.
Cigars in bottom are too dry
Make sure the humidity fan is clear of any obstructions that can impede air
circulation. Check your set point adjustment on the controller on the
bottom of the unit.
Humidity fan does not work
Check the humidity set point. If set point is below the humidity level of cabinet interior, the fan
will not run.
If these troubleshooting recommendations do not correct the issue, please call 888-812-4427
and our team of experts would be happy to assist you.
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Guarantee
30-Day Unconditional Product Guarantee
Vigilant’s philosophy has always been to manufacture the highest quality crafted products. We
believe that our products achieve a level of satisfaction for our customers that no other
product can. Of course, as our customer, you are the final judge. For your protection, we have
a 100% unconditional guarantee on our standard products.*
If for any reason you are not satisfied with your Vigilant purchase within the first 30 days of
receiving it, return it to Vigilant in original condition and original packaging and be issued a full
refund, less inbound and outbound freight. If you prefer, you may request a replacement
product instead of a refund.
*Standard products covered under this guarantee do not include: custom designed or
fabricated cabinetry or racking manufactured with custom woods and/or finishes; pre-hung
entry doors; or custom-designed components or cabinets.
Warranty
Limited Two-Year Electronics Warranty
Upon registering your product with Vigilant, your electronics are covered under our limited
two-year warranty. All Vigilant electronic products are guaranteed to be free from defects in
materials and/or workmanship for up to two years from date of purchase. Vigilant, at its sole
discretion, may repair or replace defective components or products within this two-year period.
Any and all component(s) determined to be defective by Vigilant, must be returned at the
owner’s expense to Vigilant along with a copy of the original sales receipt.
Conditions to Limited Two-Year Electronics Warranty
•Vigilant will not be held responsible for damage incurred during a product’s return as a
result of improper packaging. It is strongly suggested that all original packaging material
from Vigilant be retained for returns.
•Vigilant will not be held responsible for any damage to property that results from the
failure of a Vigilant product or product component if not packaged and returned
properly.
•Warranty does not pertain to any customer-applied finishes, or any damage caused by
neglect, abuse, misuse, improper operation, or unforeseen circumstances.
•Warranty is considered null and void if the online warranty registration is not completed
within 60 days of receipt of your product.
•Warranty is non-transferable and valid for the original owner only.
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Limited Lifetime Wood Products Warranty
•Upon registering your warranty with Vigilant, your Vigilant wood products are covered
under our limited lifetime warranty.
•All Vigilant wood products are guaranteed to be free from defects in materials and/or
workmanship under normal use for the life of the product under original ownership.
Vigilant may, at its sole discretion, repair or replace a defective component or product
free of charge.
•Any and all component(s) determined to be defective by Vigilant, must be returned at
the owner’s expense to Vigilant along with a copy of the original sales receipt.
•This warranty applies only to Vigilant standard wood products. Electronic components
are not covered by this warranty.
Conditions to Limited Lifetime Wood Products Warranty
•Vigilant will not be held responsible for damage incurred during a product’s return as a
result of improper packaging. It is strongly suggested that all original packaging material
from Vigilant be retained for returns.
•Vigilant will not be held responsible for any damage to property that results from the
failure of a Vigilant product or product component if not packaged and returned
properly.
•Warranty does not pertain to any customer-applied finishes, or any damage caused by
neglect, abuse, misuse, improper operation, or acts of God.
•Warranty is considered null and void if submittal of your warranty registration online is
not completed within 60 days from receipt of your product.
•Warranty is non-transferable and valid for the original owner only.
Wood Color Disclaimer
The photos of our wood finish options on our website and in printed catalogs are to be used for
general reference of color and are not exact representations of the specific wood species and
finishes used on our products. We cannot guarantee that your final product will be an exact
match to the colors represented on our website or in printed materials. It is recommended that
you request a sample of the finished wood from us for review and approval.
FOR ALL WARRANTIES: Vigilant is a reseller for many fine products within the industry.
Products that are resold by Vigilant carry the original manufacturer’s warranty. Please contact
Vigilant at 888-812-4427 if you have questions about any of our warranties.
This manual suits for next models
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