WARRANTY AND SERVICE
Authorized Service Centers for 4K
Whether you use the 4K for hunting or wildlife monitoring or farm
monitoring, a reliable camera repair service is key in ensuring that
you continue to enjoy your photographing experience. If your 4K
isn't performing as it should, making a strange noise, doing strange
things, or if you're just unsure. Please describe the problem you are
experiencing in as much detailing as possible and send your order
information along to our customer service team. Our customer
service team will get back to you as soon as possible. If you do not
hear back from us within 24 hours, please send us another email,
which may have been undelivered.
Warranty for 4K
Vikeri offers a 30-day free replace/refund and an one-year
warranty.
Please remember or write down your order number or keep your
other proof of purchase. We will use these documents to verify your
order information and provide you with efficient and convenient
after-sales service. Vikeri are responsible for all quality issues of the
product itself. Corrosion and artificial damage are not covered
under warranty.
Customer service team will carry out relevant verification based on
the photos provided by the customers. Vikeri will either repair or
replace due to non-conformities or manufacture defect.
https://vikeri.tech/
Vikeri Service Team
support@vikeri.tech
