Viking Pa-ip User manual

Features

Specifications

Information: 715-386-8861

www.VikingElectronics.com

• SIP compliant (see page 2 for more information)

• PoE powered (class 3, <13 Watts)

• Paging prioritization

• Plays audio from standard multicast sources

• SIP endpoint or multicast group member

• Red “Page/Status” LED indicator

• Network downloadable firmware

• Built-in high efficiency 6 Watt class D amplifier

• Can drive up to 6 external analog speakers

• Relay for activating door locks, strobe lights, external

amplifiers, etc.

• SIP/Multicast: SIP page, SIP page and zoned multicast

receive

• Support for access code to prevent unwanted SIP calls

• Line-level audio output for connecting to an external

amplifier

• Line-level input for background music

• Network remote volume control

• Diagnostics (for testing the relay)

• Programmable pre page alert tone

•Compatible with Polycom multicast paging

Power: PoE class 3 (<13 Watts)

Dimensions: 5” x 5.25” x 1.5” (127 mm x 133 mm x 38 mm)

Shipping Weight: 1.0 lbs (0.45 kg)

Operating Temperature: -40° F to 140° F (-40° C to 60° C)

Humidity: 5% to 95% non-condensing

SIP Audio Codecs: G711u, G722 and G711a

Multicast Audio Codecs: G711u and G722 (G722 requires R8.11.1912 or

higher IP firmware)

Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261, 100BASE-TX

with auto cross over

Regulatory Compliance: CE, FCC Part 15 and Canada ICES-003 Class A

Frequency Response: 55 – 18,000 Hz (+/- 10 dB)

Connections: (1) RJ45 10/100 Base-T, (1) 11 position terminal block

Amplifier: 6 Watt Class D (capable of driving up to six 8 Ohm speakers

connected in parallel)

Maximum Output Level Driving One Viking Model 40AE Ceiling Speaker:

105 dB SPL @ 1M

• Amplified SIP endpoint or multicast IP paging for:

schools, hospitals, retail stores, office spaces, etc.

• Provide multicast background music and sound masking

• IP phone system integration with traditional analog

amplifier (e.g. single zone voice paging)

PoE Powered VoIP Endpoint Interfaces Analog Paging

Systems with SIP and Multicast Paging Sources

Applications

Installation requires a Network Administrator / IT Technician

The Viking model PA-IP SIP / Multicast Paging Adapter

provides an interface between new VoIP phone systems

(hardware or hosted/cloud based) and analog paging

systems, eliminating the need for an ATA or FXS port. The

PA-IP can be used for standard SIP endpoint paging or

multicast paging. The Line Level Input can be used for

background music.

The unit easily connects with a single CAT5/6 cable from your

PoE switch. The night ring feature is programmable for time

of day and day of week to enable loud ringing for after hour

incoming calls.*Alternatively the night ring feature can be

enabled by a contact closure across the trigger input

terminals. Line-level audio output connections are provided

for connecting to an external amplifier.

A built-in 6 Watt class D amplifier with speaker output

connections are also provided to drive up to six analog

speakers. A programmable relay output is provided for

triggering external amplifiers, etc.

PRODUCT

MANUAL

Designed, Manufactured and Supported in the USA PA-IP

SIP / Multicast Paging

Adapter with Amplifier

January 7, 2021

SECURITY & COMMUNICATION

VIKING

*Note: The PA-IP can not provide SIP voice paging and loud ringing at the same time but it can be configured to SIP voice

page during the day and loud ring at night.

VoIP SIP System Compatibility

For compatibility and vendor specific detailed configuration instructions, see the Viking VoIP

SIP System Compatibility List, DOD 944. To open and download this PDF file:

1. Go to www.vikingelectronics.com

and enter 944 in the search box

2. Click Application Note (DOD 944)

to open and download the PDF

Scan the QR code below to open

and download the Viking VoIP

SIP System Compatibility List - OR -

Important: Exclusion from this list means only that compatibility has not been verified, it does not mean

incompatibility. If you have questions, please call Viking Electronics at 715-386-8861.

Note 1: Mount the amplifier close to where

the speakers are installed to minimize the

speaker wire run lengths.

Note 2: Using half the recommended

distance or half as many speakers per run

will keep the volume lost limited to 3db.

Note 3: Doubling up the wires will allow

double the length, or reduce the amount of

volume loss.

Note 4: Heavier gauge wire, fewer speakers

per run, and shorter runs will all minimize

volume loss.

#16

#18

#20

#22

#24

123456

2,000'

1,250'

800'

500'

315'

1,000'

625'

400'

250'

155'

665'

420'

265'

165'

105'

500'

315'

200'

125'

80'

400'

250'

160'

100'

60'

330'

210'

130'

80'

50'

Wire Gauge Size

Number of 8 Ohm Speakers on

Each of the Two Wire Runs

Maximum recommended length (in feet) for the number of 8 Ohm speakers on a wire pair to maintain

a volume loss of less than 5dB. Once the length limit has been reached for the wire gauge used, if

additional speakers are needed, start back at the amplifier with a 2nd parallel wire run. If the length limit

is reached again, start a 3rd run, etc. See DOD 895 for an example.

Managing Power Losses

Definitions

Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server.

DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and

assigns an IP address to allow the client to communicate with other devices on the network.

DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.

Ethernet: Ethernet is the most commonly used LAN technology. An Ethernet Local Area Network typically uses twisted pair wires to

achieve transmission speeds up to 1Gbps.

Host: A computer or device connected to a network.

Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device in various

forms of network communication.

Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of mapping addresses

to hosts or vice versa.

Internet: A worldwide system of computer networks running on IP protocol which can be accessed by individual computers or networks.

IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks and on the

Internet.

IP Address: This is the address that uniquely identifies a host on a network.

LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.

Lease: The amount of time a DHCP server reserves an address it has assigned. If the address isn’t used by the host for a period of

time, the lease can expire and the address can be assigned to another host.

MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address, is a unique

address assigned to a device at the factory. It resides in the device’s memory and is used by network equipment to send data packets

to the correct IP address. You can find the MAC address of your PA-IP page adapter printed on a white label on the bottom side of the

chassis.

Router: A device that forwards data from one network to another. In order to send information to the right location, routers look at IP

Address, MAC Address and Subnet Mask.

RTP: Real-Time Transport Protocol is an Internet protocol standard that specifies a way for programs to manage the real-time transmission

of multimedia data over either unicast or multicast network services.

Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file requested by the

client.

Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia communication sessions

such as voice and video calls over Internet Protocol (IP) networks. The protocol defines the messages that are sent between endpoints,

which govern establishment, termination and other essential elements of a call.

Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not subject to the

Lease limitations of a Dynamic IP Address assigned by the DHCP Server. The default static IP Address is: 192.168.154.1

Subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices

whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 100.100.100. would be part of the

same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet

mask.

TCP/IP: Transmission Control Protocol/Internet Protocol is the suite of communications protocols used to connect hosts on the Internet.

TCP/IP uses several protocols, the two main ones being TCP and IP. TCP/IP is built into the UNIX operating system and is used by the

Internet, making it the de facto standard for transmitting data over networks.

TISP: Telephone Internet Service Provider

WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest WAN is the

Internet.

Wireless Access Point (AP): A device that allows wireless devices to connect to a wired network using Wi-Fi, or related standards. The

AP usually connects to a router (via a wired network) as a standalone device, but it can also be an integral component of the router itself.

Wireless Repeater (Wireless Range Extender): takes an existing signal from a wireless router or access point and rebroadcasts it to

create a second network. When two or more hosts have to be connected with one another over the IEEE 802.11 protocol and the distance

is too long for a direct connection to be established, a wireless repeater is used to bridge the gap.

Features Overview

Switch or Contact Input: To enable night ring feature.

Relay Output Contact

(2A@30VDC / 250VAC maximum):

Connect to trigger input of amplifier, etc.

MAC Address Label:

The MAC address is a unique

12 digit number used by network

equipment to send data packets

to the correct IP address.

PoE LAN Port 10/100, PoE Class 3 (<13 Watts):

Connect to your LAN via RJ45 plug and CAT5

or greater twisted pair wire.

Yellow Network Status LED: Lights steady

to indicate power and data link. Blinks to

indicate network activity.

Green Unit Status LED

VIKING©

VIKING

ELECTRONICS

HUDSON, WI 54016

60 WATT 2 ZONE

POWER AMPLIFIER

PWR 60 W

+/ 24 VDC

MODEL PA-60

SPKRS

PWR

LED

SPKRS

LINE LEVEL

AUDIO INPUT

GAIN GAIN

70V OUT

SPKRS

LINE LEVEL

AUDIO INPUT

70V OUT

CHANNEL 2CHANNEL 1

2315 7101112

46 89

Up to (15)

8 Ohm Speakers

(30AE shown,

not included)

Up to (15)

8 Ohm Speakers

(35AE shown,

not included)

Background Music

Line Level Audio

Source (Mono),

not included

Up to (15)

8 Ohm

Speakers

(40AE shown,

not included)

Line Out

600 Ohm

Paging

Audio

Line in

Optional Paging Amplifier

Viking model PA-60 shown,

not included (DOD 493)

Bottom View

VIKING

Model:

xxxxxx

Viking Electronics, Inc. (715) 386-8861

1531 Industrial St., Hudson, WI 54016

www.vikingelectronics.com DOD#

S/N: XXXXXXXX

P/N: DEV:

xxxxxxxx

MAC: 18E80FXXXXXX

Speaker Out

30AE 25AE

35AE

Up tp (6) Optional Viking Analog

Speakers, see DOD 497 and 498

(not included)

See MANAGING POWER

LOSS section on page 2.

300AE

40AE

Up to (15)

8 Ohm Speakers

(25AE shown,

not included)

COM

40AE

Red Page / Status LED

Reset Button

PC Requirements

PC Programming

Typical Installation on SIP Based VoIP Phone System

SIP VoIP PBX

PC with

SIP Server

Software

100m (328 ft) maximum*

Viking

supplies

Customer’s

Responsibility

Internet

10/100 Mbps

Maximum

Viking

PA-IP

* Note: A PoE extender can be used for an additional 100 meters per extender. For longer

runs (up to 2 km / 1.2 miles) a ethernet to fiber media converter can be used.

Optional

PoE Injector

(If VoIP PBX does

not have PoE) **Optional

Switch / Hub

Optional Viking model RC-4A

Secure Remote Relay

Controller, see Programming

section 13 (DOD 582)

(Extends range of cable, keeps

1 Gbps network speed for other

equipment on network)

** Network Port Settings

• Make sure the port is not in trunk mode

• Make sure port is capable of 100mbps full duplex

• Disable Spanning Tree Protocol (STP) or enable Portfast

Download and install the programming software

1. Go to www.vikingelectronics.com and enter PA-IP in the search box

2. Click PA-IP in the search results

3. Scroll down the page to Downloads, click IP Programming Software

4. Install the programming software by saving or opening the file and then clicking on setup Viking IP

Programming.exe

5. Follow the prompts on your screen to complete software installation

6. To start the Viking IP Programming application, click on the Viking IP Programming icon on your desk

top. The Main screen will appear, allowing the user to program any PA-IP connected to that LAN.

Note: PC must be connected to the same LAN as the PA-IP.

• IBM compatible personal computer with:

Windows 7, 8 or 10

• Adobe Acrobat Reader 8 or higher

• PA-IP hardware

• Available LAN with PoE (class 3, <13 Watts)

• Ethernet cable (CAT5 minimum)

• 1 MB

minimum free hard drive space for installation

• 16MB of free physical RAM

A. Connect/Disconnect

Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP

products that are connected to the network will appear on the list. Simply select the PA-IP on the list and click on the

“Connect” button at the bottom or double click the selected unit. If no username and password have been programmed

and the security code of the selected unit is still set to default (845464), the PC software will not require entering a

username, password or security code to connect to the PA-IP. If the PA-IP has been programmed with a username

and password, a pop up window will ask for the username followed by the password. If the unit’s security code has

been changed from “845464”, it will then prompt for the correct security code. PA-IP’s have a default name of

“VIKING_KM64_Vik02”, so if many PA-IP’s are connected to the same network and all have the default name, MAC

addresses must be used to identify each PA-IP. When finished programming, click on the “Disconnect” button at the

bottom. Closing the program will also automatically disconnect the unit.

B. Configuring the PA-IP Network Settings

Step 1. Open the “Viking IP Programming” software on a windows PC that is connected to the same LAN as the PA-IP speaker to be

programmed.

Step 2.

The window in the upper left corner of the menu will show you each PA-IP that is connected to that LAN. Select the unit with the same

MAC address shown on the label located on the top of the Ethernet connector on the PA-IP or the matching label that can be found on

the bottom of the Black Box.

Step 3.

Click on the “connect” button. A default PA-IP has no username or password programmed, the security code is set to “845464” and

when configured this way, you are instantly connected to the PA-IP. If the PA-IP has been programmed with a username and

password, a pop up window will ask for the username followed by the password. If the unit’s security code has been changed from

“845464”, it will then prompt for the correct security code, then click “retry”.

Step 4. The program will then read and display the PA-IP’s IP and programming settings.

Step 5. Click on the “IP Settings” tab.

Step 6. Select the appropriate value Static IP Settings or DHCP for “Set Unit IP Address via”. Note: Changing the IP address will cause you to

have to reconnect to the unit. Enter the values for the fields in “if DHCP fails” or “Static IP Settings” as needed.

Step 7. Set the “Unit Name”, “Logging / Time Server Settings” as needed.

Step 8.

Select Peer-Peer in the “SIP Server / Peer to Peer Settings” to use the unit in Peer to Peer mode or for Multicast paging only. Select

Server to register with a SIP registrar server and fill in the “Outbnd Proxy” (SIP Outbound Proxy Server Address, “ip:port”), “Authentic. ID”

(SIP Authentication ID), “Username” (SIP Username, <string>), “Password” (SIP Password), and “Caller ID” (SIP Caller ID) with values

from your VoIP provider. Required fields will be red when the unit is not registered.

Step 1. Click on the “VLAN” tab

Step 2. Disable or enable VLAN tagging by setting the value of “VLAN Tagging”.

Step 3. Set the VLAN tag ID by selecting an integer (1 to 4094) in “ID for all packets”.

Step 4. Set the Priority Code Point (PCP) value for all not SIP and RTP packets in the “PCP for all packets” input (0 is default, priorities are

from low to high: 0, 1, 2, 3, 4, 5, 6, 7). Set the “PCP for SIP packets” (3 is default). Set the “PCP for RTP packets” (5 is default).

C. Configuring PA-IP VLAN Settings

Step 1. Power down the PA-IP by disconnecting the LAN Cable (RJ45 plug).

Step 2. Press and hold the Reset button, then reconnect the LAN Cable (RJ45 plug).

Step 3. Continue to hold the Reset button and watch the Status LED (right behind the Reset button). The Status LED will start to flash, then

switches to a faster rate of flash (approximately 8 seconds after power up). Release the Reset button.

Step 4. The security code is now reset to 845464 (factory default).

Step 5. You can now enter programming by following the steps in section A.

D. Manually Resetting the Security Code to Enter Programming

E. Manually Resetting All Network Parameters to Factory Default

Step 1. Power down the PA-IP by disconnecting the LAN Cable (RJ45 plug).

Step 2. Press and hold the Reset button, then reconnect the LAN Cable (RJ45 plug).

Step 3.

Continue to hold the Reset button and watch the Status LED (right behind the Reset button). The Status LED will start to flash, then

switches to a faster rate of flash, then goes off briefly and comes back on steady (approximately 16 seconds after power up). Release

the Reset button.

Step 4. You can now enter programming by following the steps in section A.

Note: This procedure will not erase a username and password used to access the PA-IP program mode. Only the security code is set to default.

Note: This procedure will erase a username and password that are used to access the PA-IP program mode.

Programming Features Index

DESCRIPTION Section Page

Connect/Disconnect A 6

VLAN Settings C 7

Unit Name 1 9

SIP Server 2 9

Peer to Peer Settings 3 9

Outbound Proxy 4 9

Authentication ID 5 9

Security code (factory set to 845464) 7 10

Access Code (1 - 6 digits, blank = disabled, factory set to 123456) 8 10

Multicast Page Type (factory set to Standard) 9 10

SIP Page Priority over Multicast Page 10 11

Multicast Paging 11 11

Multicast Paging Volume (0 - 19, factory set to 1) 12 11

Internal / External Relay (factory set to internal) 13 12

Relay Mode (Door Strike, Paging, Alarm, Ring, Ring Flash, factory set to Door Strike) 14 12

Relay Activation Command (1 or 2 digits, factory set to QQ) NOTE: Relay Mode must be set to Door Strike 15 12

Relay Activation Time (0.5 - 99 seconds, factory set to 5 seconds) 16 12

Relay Buzz Volume (1 - 3 or Disabled, factory set to 3) 17 13

Relay Latch Commands (Enabled or Disabled, factory set to Enabled) NOTE: Relay Mode must be set to Door

Strike 18 13

SIP Paging Volume (0 - 19, factory set to 1) 19 13

Ring Volume (0 - 19, factory set to 5) 20 13

SIP Page Length Time Out (disabled or 1 - 9 minutes, factory set to 3 minutes) 21 13

Multicast Page Length Time Out ( 1 to 255 seconds or Disabled, factory set to 180 seconds) 22 13

Inbound Call Mode (Disabled, Auto Answer, Auto Answer-Secure or Ring, factory set to Auto Answer) 23 13

Ring Cadence (factory set to Normal, 2 seconds on 4 seconds off) 24 14

LED Mode (OFF, ON or Paging, factory set to Paging) 25 14

Line Out Control 26 14

DTMF Regeneration 27 14

Pre Page Tone 28 14

Mute Current / Next Alarm 29 15

Permanent Alarm Mute 30 15

Programming User name and Password 31 15

IP Firmware 32 15

Unit Firmware 33 15

Import/Export 34 16

Clear Adapter Settings 35 16

Clear IP Settings 36 16

Diagnostics 37 16

Night Ring Timed Operation 38 16

Time Zone Settings/daylight Saving Time 39 16

Line In 40 16

Programming Features

1. Unit Name

Up to a 31 character unit name can be assigned to the PA-IP being programmed.

2. SIP Server

4. Outbound Proxy

5. Authentication ID

If your SIP provider requires Authentication ID, enter it in the Authentic. ID field. If Authentication ID is not required,

leave this field blank.

When set to Peer to Peer mode a SIP server is not used. The unit should be programmed with a Static IP Address and

Username, a password is not used. Caller ID can be programmed if needed. Simply call the unit by entering the

programmed “[email protected]...(Static IP address for the unit)”. The static IP address is normally programmed into

a page button on the VoIP telephones. Note: Peer to Peer mode does not affect Multicast paging.

3. Peer to Peer Settings

6. Register Fails (Re-Resolve or Alternate Server)

If your SIP provider requires an outbound proxy IP address enter it in the “Outbnd Proxy” field. Note: If Outbound

Proxy is not required, leave this field blank.

When registered to a SIP server in the event that registration is lost you can program the unit to re-resolve using the

current SIP server IP address or route pages through an alternate SIP server. With Alternate Server selected enter the

IP address of the alternate SIP server in the field next to the Register Fails drop down box. Note: With an alternate

SIP server IP address programmed, the IP address for the SIP server and alternate SIP server will be limited to 31

characters.

Enter the IP address or URL of your SIP server or service provider in this field. The SIP server IP address is limited to

74 characters. Note: If an alternate SIP server IP address is programmed, the IP address for the SIP server and

alternate SIP server will be limited to 31 characters. Note: If outbound proxy is not required, enter the SIP server IP

address into the Outbnd Proxy field.

7. Security Code

8. Access Code

The security code allows the user/installer to program the PA-IP with a PC and the required ‘Viking IP Programming”

software. If the security code is left as default, the PC software won’t require entering a security code when connecting

to the PA-IP. It is recommended that the factory set security code be changed. The security code can be set back to

default by holding the Reset button while the PA-IP powers up. See section D on page 7 for details. It can also be

defaulted by connecting to the unit with the IP Programming Software and clicking on the “Clear Adapter Settings” button

on the “Alarm / Firmware” tab. Factory Setting: 845464

Note: The security code must be 6 digits and cannot include a Qor #.

The Access Code is primarily used along with the “Auto Answer Secure” Inbound Call Mode to force inbound SIP page

callers to dial the Access Code before they can make a SIP page. The Access Code also comes into play when using

the relay of the PA-IP to open a door or gate. When you call the PA-IP and the unit automatically answers the call (see

Programming section 22), you must dial the Access Code before you are allowed to operate the door strike relays, as

extra security on inbound calls. Once a tenant has entered the correct Access Code, 2 beeps are heard and the user

can now enter any “Operation Commands” (see Operation section C). The Access Code can be disabled if this basic

security is not required. Factory Setting: 123456

Note: The Access Code can be 1 - 6 digits in length and cannot include a Qor # or match the numbers used for the

Security Code.

Multicast Page Type needs to be selected under the Adapter Settings tab (see picture on page 11). Select Standard or

Polycom as the source of multicast paging. If Polycom is selected as the source, the Codes / Paging screen will change

to show its options (shown below). Factory Setting: Standard (shown on page 9)

9. Multicast Page Type

Incoming PA-IP SIP call audio streams can be programmed to have priority over any of the 10 standard Multicast paging

groups. Simply Use the “Sip Page Priority Level” drop down menu to select which Multicast group you want SIP calls

to have priority over. Factory Setting: 0 (SIP is highest priority)

When Polycom is selected as the Multicast Page Type, the “SIP Page Priority Level” can be set to “Polycom” or “None”.

See the following tables for the order of priorities with each setting. As shown, Polycom Group 25 multicast is the

highest priority. The priority options allow you to determine the priorities for Polycom Groups 1 through 24 multicast

signals and SIP paging. Factory Setting: Polycom

10. SIP Page Priority over Multicast Page

Paging Priorities (SIP Page Priority Level set to

“Polycom”)

Paging Priorities (SIP Page Priority Level set to

“None”)

Polycom Group 25 Polycom Group 25

SIP paging Polycom Groups 1-24

Polycom Groups 1-24 SIP paging

12. Multicast Paging Volume

Standard

When using standard Multicast Paging, up to 10 multicast paging groups can be programmed into each PA-IP page

adapter. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a

priority, allowing simultaneously arriving pages to be serviced based on importance. A timeout check box can be

selected for each paging group. See Multicast Page Length Time Out under Speaker Settings to adjust the timeout

from 1 to 255 seconds. Only one timeout time can be programmed for all Multicast groups. By default groups 0-8 have

the timeout enabled, group 9’s timeout is disabled. This is useful for background music.

Assigning Priority for standard multicast paging

The PA-IP will prioritize simultaneous Multicast audio streams according to their priority in the Paging Sources list.

Group 0 will have the highest priority while group 9 will have the lowest priority. Group 9 is useful for a low priority

stream such as background music. Group 0 is useful for high priority streams such as emergency messages.

The multicast paging groups can also be used for up to ten different paging zones for receiving audio streams. A paging

zone can consist of one or many PA-IP multicast page adapters. There is no limit to how many page adapters can be

in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group

is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.

Polycom

Polycom IP phones send multicast audio to a specific IP address and port. A total of 25 groups can be used, with group

25 generally reserved for an emergency broadcast. Set the Multicast Page Type to “Polycom” (“Adapter Settings” tab).

The Viking IP programming page will then show “Polycom Paging Source and Group Subscriptions” on the

“Codes/Paging” tab. Polycom phones will default to IP address 224.0.1.116 and port 5001 for multicast. Under

“Polycom Paging Source and Group Subscriptions”, enter the IP address and port you chose in the Polycom IP phone

as “Multicast IP address” and “port” (Paging/PTT Configuration page). Select the paging groups the PA-IP should

subscribe to. Any multicast audio sent to the correct IP address, port number and a subscribed group will be heard

from both the Speaker Out and Line Out terminals. Group 1 is the lowest priority and group 25 is the highest. The

Volume and Timeout can be selected globally, although the timeout does not affect group 25.

Factory Setting: All Groups selected

11. Multicast Paging

The volume of each individual standard multicast page can be adjusted from 0 - 19. When polycom paging is used,

the paging volume is set globally for all 25 groups. Factory Setting: 1

14. Relay Mode

Door Strike Mode (Factory Setting): When programmed for Door Strike Mode the relay is intended for door strike,

maglock or gate control.

Paging Mode: When programmed for Paging the relay will activate whenever a page is active. This mode is useful

for triggering an external Amp.

Alarm Mode: When programmed in Alarm Mode the relay will activate continuously while the unit is powered and

registered to the SIP server. In the event the unit loses power and/or SIP registration the relay will turn off, which can

be used to signal an alarm device. Note: Alarm mode cannot be used with external relay control (RC-4A).

Ring Mode: When programmed for Ring Mode the relay will continuously activate while the PA-IP’s extension is called

and the PA-IP is set to loud ring (see Programming sections 22 and 37). This mode is useful for activating a Viking

model SL-2 strobe light, etc.

Ring Flash Mode: When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400ms

on/off cadence while the PA-IP’s extension is called and the PA-IP is set to loud ring (see Programming sections 22

and 37). This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc.

The one or two digit code stored in the Relay Activation Command is the touch tone command that the person calling

the PA-IP must enter on their phone in order to momentarily activate the relay. The code can contain the characters 0

- 9, # or Q. The code cannot match a relay latching command. The code must be entered while the remote phone is

communicating with the PA-IP. If an access code is set it will need to be entered first. This can be disabled by leaving

the access code blank. Factory Setting: QQ

15. Relay Activation Command (Relay Mode must be set to “Door Strike”)

The value stored in the Relay Activation Time is the amount of time the relay will be energized after a correct momentary

touch tone command is entered. This number can range from 0.5 to 99 seconds. Factory Setting: 5 seconds

16. Relay Activation Time (Relay Mode must be set to “Door Strike”)

13. Relay Internal / External

With the relay set to “Internal” the PA-IP will activate its on board relay for amplifier signaling, door strike, gate control,

etc. The Relay must be set to “External” when using a Viking remote model RC-4A relay controller to activate external

relays instead. Factory Setting: Internal

When set to “Enabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are enabled. When set to

“Disabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are disabled. Disabling the Latch

commands can be useful in applications where you want to eliminate the possibility of inadvertently entering a latch

command leaving a gate open/closed, etc. Note: The momentary relay cammand is still allowed.

Factory Setting: Enabled

18. Relay Latch Commands (Relay Mode must be set to “Door Strike”)

The relay activation tone is a buzzing sound that is heard over the audio outputs when the door strike relay is activated.

After the calling party enters the correct relay activation command, the calling party and audio outputs will hear 2 short

confirmation beeps followed by a buzzing sound (relay activation tone) while the door strike relay is activated. The tone

(buzz) length will match the relay activation time up to a maximum of 5 seconds. The tone (buzz) can be programmed

to three different volume settings 1 = Low, 2 = Medium, 3 = High or it can be disabled. When set to “Disabled” the

confirmation beeps will not be heard. Factory Setting: 3

17. Relay Buzz Volume (Relay Mode must be set to “Door Strike”)

19. SIP Paging Volume

The SIP Paging volume can be set from 0 - 19. 0 = lowest volume setting, 19= highest volume setting. Adjusting this

will set the volume level for SIP Paging. Factory Setting: 1

20. Ring Volume

This feature selects the maximum length of time that incoming SIP calls can be connected. Programmable in increments

of 1 minute up to a maximum of 9 minutes or disabled. With the call length disabled, the PA-IP must rely on a call

ended signal or Touch tone # to hang-up. Factory Setting: 3 minutes

21. SIP Page Length Timeout

When the Inbound Call Mode (see Programming section 22) is set to Ring, the PA-IP will output a loud ring when it is

called. The volume level of the loud ring can be adjusted from 0 - 19. Factory Setting: 5

22. Multicast Page Length Timeout

The Inbound Call Mode determines how the PA-IP handles incoming SIP calls. One option is to generate a loud ring

sound. The PA-IP can also auto answer the call, to allow SIP paging or remote control of the relay. The “secure” option

for auto answer require the callers to dial the access code in order to transmit a page. Factory Setting: Auto Answer

Disabled – Inbound SIP calls are not allowed.

Auto Answer – Inbound SIP calls are auto answered on the first ring and can page over the audio outputs.

Auto Answer Secure – Inbound SIP calls are auto answered and the caller must dial the access code in order to

make a page.

Ring: In the “Ring” mode the unit will not automatically answer an incoming SIP call but will output a loud ring signal

in a factory programmed 2 seconds on, 4 seconds off ring pattern (pattern / cadence is selectable).

23. Inbound Call Mode

The Multicast Page Length Timeout can be programmed from 1 to 255 seconds in one second increments.The Time

Out can also be disabled, allowing any length of Multicast page or continuous background music. When using standard

Multicast Paging, a timeout checkbox can be individually enabled or disabled for each multicast paging group (on the

“Codes/Paging” tab). When using Polycom Multicast Paging, the timeout checkbox enables the timeout globally on

groups 1 through 24. There is no timeout for a page to the emergency group 25. Factory Setting: 180 seconds.

The “Page / Status” LED on the PA-IP can be programmed to one of three different modes.

Factory Setting: Paging Mode

OFF Mode: In this mode the LED will not light during normal operation. It will only light (blink) if it cannot register with

the programmed SIP server or while manually resetting all network parameters to factory default.

On Mode: The LED will remain ON when the unit is powered and registered. The LED will flash if registration is lost

and alarm is active.

Paging Mode: The LED will remain OFF in the idle state, light steady when the page is active, then turn OFF when

the call is completed. The LED will also light steady during Multicast paging.

25. LED Mode

24. Ring Cadence

26. SIP Line Out

27. DTMF Regeneration

28. Pre Page Tone

When enabled, a short beep will be heard prior to SIP or standard Multicast paging audio. The volume of the Pre Page

Alert Tone will match the volume setting of the SIP or standard Multicast page. Factory Setting: Enabled

When the PA-IP is set to loud ring on incoming SIP calls, you can select the ring cadence of the loud ring sound. It

can be programmed to one of four different cadences. Factory Setting: Normal Ring

Normal Ring (single ring: 2 seconds ON, 4 seconds OFF) factory setting

Double Ring (double ring: 1 second ON, 0.5 second OFF, 1 second ON, 3.5 seconds OFF)

Short-Short-Long (triple ring: 0.5 second ON, 0.5 second OFF, 0.5 second ON, 0.5 second OFF, 1 second ON, 3 seconds OFF)

Short-Long-Short (triple ring: 0.5 second ON, 0.5 second OFF, 1 second ON, 0.5 second OFF, 0.5 second ON, 3 seconds OFF)

When SIP Line Out is set to enabled, SIP page audio will be heard from the Line Level Output. When this feature is

disabled, the Line Level Output is muted during SIP page calls. The Line Level Output still receives multicast audio

and the speaker output still receives SIP page audio when the SIP Line Out is disabled. Note: With “SIP Line Out”

disabled, “Line In” audio will be present on the “Line Out” terminals. Factory Setting: Enabled

When DTMF Regeneration is Enabled, any touch tones entered by the caller (in band or out of band) will be passed

along to the line out and speaker out. These tones are used by a zone controller or external amplifier to choose which

zone to send the page audio to. Factory Setting: Disabled

31. Programming a Username and Password to Restrict Access to Programming

30. Permanent Alarm Mute

29. Mute Current / Next Alarm

A network failure alarm will be indicated by providing 3 beeps over both audio outputs every 30 seconds but only when

Permanent Alarm Mute is set to Alarm Tones Enabled (Permanent Alarm Mute is set to Alarm Tones Disabled by default). A

network failure indicates the unit is not registered to the SIP server or there is a communication failure with the gateway. The

three beeps can be muted by clicking on “Mute Current / Next Alarm” button in the IP Programming software or pressing and

holding the Reset button for five seconds. The Status LED will continue to flash to assist troubleshooting. The alarm beeps

can also be permanently disabled. See Permanent Alarm Mute below. Factory Setting: Disabled

32. IP Firmware

Permanent Alarm Mute is set to Alarm Tones Disabled by default, so network failure alarms will not be indicated over the

audio outputs. Only the status LED will flash to indicate the network failure. To enable alarm tones over the audio outputs,

select Alarm Tones Enabled.

To increase security, a username and password can be programmed to limit access to the PA-IP using Viking IP Programming

software. When no username and password are programmed and the security code is still set to default (845464), the PC

software will not require a username, password or security code when connecting to the PA-IP. If the PA-IP has been

programmed with a username and password, a pop up window will ask for the username followed by the password. If the unit’s

security code has been changed from default (845464), it will then prompt for the correct security code.

If the username and password are unknown, they can only be erased by resetting all network parameters to default with the

Reset button (see section E on page 7). If the username and password are known but you wish to erase them, that can be

accomplished by exporting the data from the PA-IP, resetting all network parameters to default with the Reset button (see

section E on page 7) or clicking on “Clear IP Settings” and then importing the data back into the PA-IP.

Update IP is currently not available. The ability to update IP firmware will be made available in a later release of Viking IP

Programming software. If an IP firmware update is needed, Viking Technical Support will assist in updating the IP firmware.

33. Unit Firmware

If new Unit firmware is available, after opening the programming software a pop up window will ask if you would like to update

the firmware. Another way to update is accomplished by clicking the “Update Unit” button. You can then browse to the folder

that contains the HEX file for updating the unit’s firmware. This method is typically only used when Viking Technical Support

has sent you updated firmware.

35. Clear Adapter Settings

37. Diagnostics

The Diagnostics section in the Viking IP Programming can be used to test the functionality of the relay. Note: This will not work

when relay mode is set to external or Alarm.

36. Clear IP Settings

38. Night Ring Timed Operation

39. Time Zone Settings

When Night Ring Timed Operation is enabled, if a SIP call is received during the programmed Start and Stop times, the PA-IP will

output loud ring on the “Line Out“ and “Speaker Out” terminals. This is selectable for each day of the week. When outside of the

Night Ring timing window, the Inbound Call Mode setting will determine how SIP calls are handled. The Night Ring feature can also

be enabled by providing a contact closure to the trigger input on the PA-IP. All inbound SIP calls will cause the PA-IP to loud ring

when the trigger input is shorted. Note: For timed Night Ringing the unit must be synced with a time server. If the Night Ringing

feature is enabled in the software you will be asked to use Viking’s Time Server when changes are applied. The address will be

entered by the software automatically.

When using the Night Ring Timed Operation, the PA-IP must be synced with the network time. Set the Time Zone Settings to match

the settings on the network the unit is connected to for proper timed operation.

34. Import / Export

The Import/Export feature is useful for backing up all the PA-IP’s programming or for importing programming when installing multiple

units with a majority of the same programming.

Clicking on the “Clear IP Settings” will reset all of the IP settings back to their factory default settings. This also clears Multicast IP

address / port settings and erases any username and password programmed in the unit to restrict access to programming.

Clicking on the “Clear Speaker Settings” button in programming will reset all of the programming features back to their factory default

settings, including setting the unit’s security code back to the default value (845464).

Note: This command will not change or reset your IP settings or Multicast paging settings.

40. Line In

The Line In terminals can be connected to an audio source (PC, Radio, etc.) to provide low priority background music. If any SIP /

Multicast paging is active, the Line In audio is muted until the end of the page. This is a Mono audio connection. If a stereo audio

source is used, connect only the left channel.

Operation

A. Inbound SIP Calls

How inbound SIP calls are handled depends on the Inbound Call Mode selected (see Programming section 23), the

current programming for Night Ring Timed Operation if enabled (see Programming section 38), the current time of day

and day of week. If Night Ring Timed Operation is disabled and the Inbound Call Mode is set to Auto Answer, the

PA-IP will automatically answer inbound calls, provides a Pre Page Alert Tone if enabled and allows paging. When the

Inbound Call Mode is set to Auto Answer – Secure, the PA-IP auto answers inbound calls but the party must dial the

Access Code before they are allowed to page. The Inbound Call Mode also has a Ring option that allows the unit to

output a loud ring on any inbound SIP calls and the volume of the ring is adjustable (see Programming section 19).

The Night Ring feature can also be enabled by providing a contact closure across the trigger input screw terminals. If

Night Ring Timed Operation is enabled and an inbound SIP call is received between the programmed start and stop

times and the current day is a programmed active day, the unit will automatically output a loud ring instead of following

the Inbound Call Mode programming. This allows for loud ring at certain times of the day/days of the week and paging

all other times/days of the week.

B. Multicast

C. Operation Commands (Relay Mode must be set to “Door Strike”)

The following commands can be entered after an inbound SIP call to the PA-IP, when the Inbound Call Mode is set to

auto answer. After the unit auto answers the call, one beep will be heard if Pre Page Alert Tone is enabled. If the

Access Code has been disabled, you can now enter the Operation Commands listed below. If an Access Code has

been programmed, enter the Access Code digits. Once the correct code has been entered, two beeps will be heard

and you can now enter the Operation Commands listed below.

Feature Tone Tone

Command Description

Activate

Relay

QQ or

___ ___ Momentarily activate relay (1 or 2 digits, factory set to QQ).

Un-Latch

Relay Q0Un-latch* (deactivate) the relay.

Latch

Relay Q1Latch* (continuously activate) the relay.

Disconnect # Disconnects or forces the PA-IP page adapter to hang up.

* Note: Latching commands must be enabled in programming.

The PA-IP can be set to one of two modes for multcasting, Standard or Polycom. Polycom is only used when Polycom

IP phones are used. To change to Polycom multicast, go to the “Adapter Settings” tab and change the “Multicast Page

Type” to Polycom.

Standard Multicast Paging (Factory Setting)

Up to 10 multicast paging groups can be programmed into each unit and each group is assigned a priority level allowing

simultaneous arriving multicast pages to be handled based on importance. Low priority groups are often used for low

priority streams like background music and high priority groups are used for high priority streams such as emergency

messages. Group 0 is the highest priority, and Group 9 is the lowest. A timeout limit can be set and either enabled or

disabled for each multicast group. The volume of each group can be programmed and SIP calls can be assigned either

higher or lower priority than all or some of the multicast groups (see Programming section 10).

Polycom Multicast Paging

Polycom phones send multicast audio to a specific IP address and port. A total of 25 groups can be used and groups

1 through 24 can individually be enabled/disabled in each PA-IP. Group 25 is always enabled, as group 25 is generally

used for emergency broadcasts. Any multicast page made from a Polycom phone (on the same LAN) to the

programmed IP address, port and to an enabled group will play through the PA-IP’s speaker and line outputs. The

priority of Polycom sources ranges from group 1 (lowest) to group 25 (highest). SIP pages can be assigned either

higher or lower priority than Polycom group 1 through 24 multicast paging (see the table in programming section 10 for

Polycom paging priorities). Multicast page timeout can be enabled/disabled globally for groups 1 through 24 (there is

no timeout for group 25) and the length of the Multicast page timeout is adjustable. The volume for Polycom multicast

is set globally for all groups.

Troubleshooting

If the unit cannot register with the programmed SIP server, the Status LED will blink on and off every second until

communication is restored. This alerts a potential user of a problem with the device that will prevent a page from being

made.

Viking IP Speakers

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