Viking Plug-n-Play Spas Series User manual

Owner’s Manual
V 1 0 0
V 3 0 0 / V 5 0 0
2014

TABLE OF CONTENTS
• Important Safety Instructions 2
Personal Safety Precautions 4
Installation and Set-Up Instructions 5
Electrical Requirements (VS-300) 5
• Spa Startup Directions 6
Apply Power 7
Electrical Specifications 7
• Operation Instructions 8
Activate Water Pump 8
Power System Features 9
Topside Control Instructions 10
Topside Functions 11
Diagnostic Messages 12
Spa Jets and Air Controls 14
• Maintenance 15
Skimmer Side Filter 15
Add Start-Up Chemicals 15
Spa Draining 16
Spa Surface Care 16
Long-Term Storage 16
Vika-Shield Cabinet 17
Filter Cleaning 17
• Ozonator 18
• Spa Situations & Solutions 19
• Trouble Shooting 20
1

IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety pre-
cautions should always be followed, including the following:
READ AND FOLLOW
ALL INSTRUCTIONS
1. WARNING: To reduce the risk of injury, do not permit
children to use this product unless they are closely supervised
at all times. Keep spa cover locked when not in use.
2. A wire connector is provided on this unit to connect a minimum
No. 8 AWG (8.4mm2) solid copper conductor between this
unit and any metal equipment, metal water pipe or conduit
within 5 feet (1.5m) of the unit.
3. DANGER: Risk of Injury. The suction fittings in this spa are
sized to match the specific water flow created by the pump.
Should the need arise to replace the suction fittings or the
pump, be sure that the flow rates are compatible. Never
operate the spa if the suction fittings are broken or missing.
Never replace a suction fitting with one rated less than the flow
rate marked on the original fitting.
4. DANGER: Risk of Accidental Drowning. Extreme Caution
must be exercised to prevent unauthorized access by children.
To avoid accidents, insure that children cannot use this spa
unless they are supervised at all times.
5. DANGER: Risk of Electric Shock. Install at least 5 feet (1.5m)
from all metal surfaces. As an alternative, a spa may be
installed within 5 feet of metal surfaces if each metal surface is
permanently connected by a minimum No. 8 AWG (8.4mm2)
solid copper conductor to the wire connector on the terminal
box that is provided for this purpose.
6. DANGER: Risk of Electric Shock. Do not permit any
2

electrical appliance, such as a light, telephone, radio or
television within 5 feet (1.5m) of a spa.
7. WARNING: To Reduce the Risk of Injury:
a) Before using your spa you should check the water
temperature with a thermometer that is known to be
accurate. The water temperature in a spa should never
exceed 104 F (40 C). A water temperature of 104 F is
considered safe for a healthy adult. Lower water
temperatures are recommended for young children and
when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for
causing fetal injury during the early months of pregnancy,
pregnant or possibly pregnant women should limit spa water
temperature to 100 F (38 C).
c) The use of alcohol, drugs, or medication before or during
spa use may lead to unconsciousness with the possibility of
drowning.
d) Persons suffering from obesity or with a medical history of
heart disease, low or high blood pressure, circulatory
system problems or diabetes should consult a physician
before using a spa.
e) Persons using medication should consult a physician before
using a spa since some medication may induce drowsiness
while other medications may affect heart rate, blood
pressure and circulation.
8. The causes, symptoms and affects of hyperthermia may be
described as follows:
Hyperthermia occurs when the internal temperature of the body
reaches a level several degrees above the normal temperature
of 98.6 F. The symptoms of hyperthermia include an increase
in the internal temperature of the body, dizziness, lethargy,
drowsiness and fainting.
The effects of hyperthermia include:
• Failure to feel heat
• Failure to recognize the need to exit the spa
• Unawareness of impending hazards
3

• Fetal injury in pregnant women
• Physical inability to exit the spa or hot tub
• Unconsciousness resulting in the potential of drowning
9. WARNING: The use of alcohol, drugs or medication can
greatly increase the risk of fatal hyperthermia. If you suspect
hyperthermia, immediately get medical help, lay the victim on
their back with the head slightly elevated for easier breathing,
cover the body with a blanket and apply ice packs to the
head.
10. Never touch or come in contact with any electrical accessory
when in your spa or when your body is wet.
11. Prior to performing any service to the spa pack, turn off ALL
power to the system at the main power source breaker.
NOTE: A READILY ACCESSIBLE DISCONNECTING MEANS
SHALL BE PROVIDED DURING INSTALLATION.
SAVE THESE INSTRUCTIONS
PERSONAL SAFETY PRECAUTIONS
1. Please use the spa when others are present.
2. Children should have spa access only with the permission and
supervision of an adult.
3. To reduce the risk of child drowning, keep the spa filter clean
and unclogged. Do not modify the suction or filtration
systems.
4. Exercise caution when entering or leaving the spa. When
moving or changing positions, be sure of your footing before
applying your full weight as water refraction can be
misleading.
5. Do not stay in the spa for extended periods of time. Set a
reasonable time limit after which you leave the spa, cool
down, take a shower, relax and then return for another stay in
the spa.
4

INSTALLATION AND SET-UP INSTRUCTIONS
SURFACE AND PAD REQUIREMENTS
• Your new portable spa must be placed on a uniformly firm,
flat and level surface. A concrete pad 4 inches thick is
best.
• In order to prevent flooding of the electrical equipment, the
pad must be such that water will drain away from the spa.
• If your spa is located near sprinklers, adjust or cap them so
as not to hit the siding of the spa.
BALCONIES AND DECK REQUIREMENTS
• Decking must be constructed to support 85 pounds per
square ft.
• Balconies must be constructed to meet current state and
local codes.
• Gates must be self-closing and self-latching.
ELECTRICAL REQUIREMENTS (All Models)
• Your 120-volt spa pack comes installed with a 15-amp rated
dedicated G.F.C.I. cord connected device.
• Your 120-volt spa pack is designed to be “PERMANENTLY
CONNECTED”.
• Use of any extension cord is dangerous and is not to be used in
conjunction with the operation of the spa. Low voltage damage
may result and will void your warranty.
• It is the customer’s responsibility to acquire necessary
permits and to arrange for installation and hook up of
the electrical power.
• Your spa comes set up from the factory to accept 120v
ONLY. Any attempt to remove the factory installed GFCI
cord or alter the voltage will result in voiding your
warranty.
5

SPA STARTUP DIRECTIONS
All Viking Spas require a solid, flat surface.* This is to ensure that the
spa cabinet is not exposed to a pressure stress condition that may
result in cabinet damage and shell cracking. A concrete pad is the
best example of a solid, flat surface, however, wood decking is suit-
able, provided it can withstand 85# per sq. ft. without deflection.
* FAILURE TO PROVIDE A PROPER SOLID FLAT SURFACE
MAY DAMAGE YOUR SPA AND VOID YOUR WARRANTY.
The following procedure should be followed on initial startup and
whenever the spa is drained for maintenance. Read each step in its
entirety before proceeding with that step.
FILL THE SPA WITH WATER
a. Clear all debris from your spa.
b. Remove filter element.
c. Using a garden hose, place hose in filter chamber for filling.
Do not fill higher than three quarters of the way up the skimmer
opening.
d. We DO NOT recommend the use of softened water due
to the potential harm of damaging equipment.
e. As water level rises, check inside equipment compartments for
water leaks. It may be necessary to tighten loose unions and/or
fittings.
f. Make sure T-Handled Gate VALVES at pump and heater are open.
(Fully extended up position).
6

APPLY POWER
a. Apply power by turning on the spa-dedicated circuit breaker.
b. Test the GFCI: push the TEST button and power is cut off. Push
RESET and power is restored. If these do not seem to work,
STOP! Do not use your spa. There is no power, the
GFCI is defective or the equipment is malfunctioning. Only a
LICENSED ELECTRICIAN should do further inspection.
ELECTRICAL SPECIFICATIONS
GENERAL
NOTICE: All spa electrical wiring must be in accordance
to meet NEC (National Electrical Code) state and local
codes.
Wire gauge must be in accordance with NEC
requirements for the distance from current source to spa and
the current rating as stated on the ID label that is attached to
the equipment control enclosure.
GFCI CIRCUIT BREAKER REQUIREMENTS
The existing electrical outlet must have correct currently rating per local
and state codes to accept GFCI from spa.
Breaker
CAPACITY 15 amps
POLES 2
# WIRES 3
7

OPERATION INSTRUCTIONS
ACTIVATE WATER PUMP
Press the jet button on the control board. The high-speed pump will
come on.
Press the jet button again to turn the water to low speed.
Check for water leaks at unions and/or fittings on your equipment
while pump is running.
POWER SYSTEM FEATURES
The power system is located under the skirt. The equipment can be
serviced by simply removing the access panel screws.
It is very important to make sure that the spa is filled up to the proper
level (note the water level mark on the skimmer face) before operating
spa. Make sure the gate valves are in the open or up position.
WARNING: Do not run spa with gate valves closed or run pump with
no water circulating in spa for long periods. Damage could occur to
the spa equipment.
NOTE: The V100 V300 & V500 spas are 120V Only.
8

V300/V500 FEATURES
The V300/V500 model features a Waterfall jet, which allows the user
to regulate the flow of water to the jet by simply turning the valve for
the waterfall from “off” to “on”. (See illustration below)
9
Regulates Air
into Jets
Waterfall
On/Off Control
V300 in Gray
*To drain the spa, make sure the gate valve is in the Up /
Open position. Remove the cap from the drain and attach
the garden hose. Open the valve by turning the large part of
the drain counterclockwise until it stops. Pull on the drain that
the hose is connected to until you hear it “pop”. Water will
gravity drain through the garden hose. Be sure to close the
drain prior to refilling. Note: the drain will not remove all of
the water in the spa. You may have to remove a small amount
of water by hand.
Water Gate Valve
Drain* for V100
To drain your spa, power must be disconnected at the cir-
cuit breaker. Locate the drain faucet on the corner near the
bottom of the side panel next to the equipment. 1. Twist
cap off and attach a garden hose to the opening. 2. Turn
the outside body counter clockwise until it stops. 3. Pull on
the drain that the hose is connected to until you hear a
“pop”. 4. Drain the spa. 5. Reverse this procedure to shut
the water off. Note: the drain will not remove all of the
water in the spa. You may have to remove a small amount
of water by hand.
Drain* for V300/V500

TOPSIDE CONTROL INSTRUCTIONS
INITIAL START-UP
When your spa is first activated, it will go into Priming mode, indicat-
ed by “Pr”. The priming mode will last for less than 5 minutes. Then,
the spa will begin to heat and maintain the water temperature in the
Standard mode indicated by “St”.
TEMPERATURE (80°F - 104°F / 26°C - 40°C)
The start-up temperature is set at 100 F/37 C. The last temperature is
constantly displayed on the LCD.
Note: The last spa tem peratu re display ed is cu rren t only
w hen the pu m p has been ru n n in g for at least 2 m in u tes.
Press the “Temp” button to display the temperature previously set. The
set temperature flashes on the display. Pressing the “Temp” button a
second time, while it is still flashing, will cause the set temperature to
increase or decrease depending on what direction was last chosen.
Each press to follow will change the set temperature in the same direc-
tion. If the opposite direction is desired, release the pad and let the
display revert to the actual water temperature. Press the button to dis-
play the set temperature, and press again to make the temperature
change in the desired direction. After three seconds, the LCD will
stop flashing and display the current spa temperature.
10
Heat On
Indicator Light
Turns Light
On/Off
Controls Low
Speed/High Speed Pump
Displays Temperature and
Diagnostic Messages
Sets Water
Temperature

TOPSIDE FUNCTIONS
JETS
Press the “Jets” button once to activate the low speed of the pump and
again for the high speed. Press the “Jets” button again to turn off the
pump. If left running, the low speed of the pump will automatically
turn off after 4 hours, and the high speed will automatically turn off
after 15 minutes.
LIGHT
Press the “Light” button to turn the light on and off. If left on, the light
automatically turns off after 4 hours. For the V300 with LED light
and V500 with LED perimeter lighting, press the light button consecu-
tively to change the color sequencing.
MODE
The mode is changed by pressing the “Temp” button, then pressing the
“Light” button.
Standard Mode is programmed to maintain the desired
temperature. Note that the last measured spa temperature displayed
is current only when the pump has been running for at least 2
minutes. “St” will be displayed momentarily when you switch into
Standard mode.
Economy Mode heats the spa to the set temperature only during
filter cycles. “Ec” will display solid when temperature is not current,
and will alternate with temperature when temperature is current.
Sleep Mode heats the spa to within 20 F/10 C of the set
temperature only during filter cycles. “SL” will display solid
when temperature is not current, and will alternate with temperature
when temperature is current.
Preset Filter Cycles. The first filter cycle begins 6 minutes after
the spa is energized. The second filter cycle begins 12 hours later.
Filter duration is programmable for 1, 2, 3, 4, 5, 6, 7 or 8 hours
indicated by “FC”. The default filter time is 1 hours. To program,
press “Temp,” then “Jets.” Press “Temp” to adjust. Press “Jets” to
exit programming.
NOTE
The pump will activate for 1 to 2 minutes to check temperature every
30 minutes or whenever the set temperature is raised.
11

DIAGNOSTIC MESSAGES
Message Meaning Action Required
_ _ Temperature Unknown After the pump has been
running for 2 minutes, the
temperature will be displayed.
HH “Overheat” – The spa DO NOT ENTER THE WATER.
has shut down. Remove the cover and allow
One of the sensors has water to cool. Reset by pushing
detected 118 F/48 C any button.
at the heater.
OH “Overheat” – The spa DO NOT ENTER THE WATER.
has shut down. One of Remove the spa cover and
the sensors has detected allow the water to cool. At
that the spa water is 107 F/42 C the spa should
110 F/43 C. automatically reset. If it does not,
shut off the power to the spa and
call your dealer or service
organization.
IC “Ice” – Potential freeze No action required. The pump(s)
condition detected. will automatically activate
regardless of spa status.
SA The spa has shut down. If the problem persists, contact
The sensor that is your dealer or service organ-
plugged into the ization. (May appear temporari-
Sensor “A” jack is not ly in an overheat situation and
working. disappear when the heater cools.)
SB The spa has shut down. If the problem persists, contact
The sensor that is your dealer or service organ-
plugged into the ization. (May appear temporari-
Sensor “B” jack is not ly in an overheat situation and
working. disappear when the heater cools.)
Sn Sensors are out of If the problem persists,
1 12

balance. If alternating contact your dealer or service
with spa temp, it may organization.
just be a temporary
condition. If flashing by
itself, spa is shut down.
HL A significant difference Check water level in spa.
between temperature Refill if necessary. If the water
sensors has been level is okay, make sure the
detected. This could pump(s) have been primed.
indicate a flow problem.
LF Persistent low flow Follow action required for “HL”
problems. (Displays
on the fifth occurrence of
HL message within 24 hrs.)
Heater is shut down, but
other spa functions continue
to run normally.
dr Possible inadequate Check water level in spa. If
water, poor flow or water level is okay, make sure
air bubbles detected pump(s) have been primed.
in the heater. Spa Press any button to reset or this
is shut down for 15 message will automatically reset
minutes. within 15 minutes.
dy Inadequate water Follow action required for “dr”
detected in heater. message.
(Displays on third
occurrence of “dr”
message.) Spa is shut
down.
WARNING! / Shock Hazard! / No User Serviceable Parts.
Do not attempt service of this control. Contact your spa retailer
or service organization for assistance. Installation and/or
service must be performed by a licensed electrician
and all grounding connections must be properly installed.
13

SPA JETS AND AIR CONTROLS
SPA JETS
Adjustable Spa Jets may be turned off and on by rotating jet faceplate
left or right.
Note: DO NOT TURN ALL SPA JETS OFF AT THE SAME
TIME. THIS MAY CAUSE DAMAGE TO THE PUMP AND
MOTOR.
AIR CONTROLS
Air controls are adjusted by rotating the topside dial. These controls
serve to regulate the amount of air mixed with water when the whirlpool
or hydrotherapy jets are operating in the high pump mode.
3 14
Directional Adjustable Poly Storm
Directional Mini Storm
Directional Cluster
V300/V500
V100

MAINTENANCE
SKIMMER SIDE FILTER
All Viking spas have a skimmer side filter that does not require “air
bleeding” on initial startup. If an air lock develops, loosen the union
on return side of pump. Let small amount of water drain from connec-
tion while the pump is running. Once the water begins to flow out of
the jets retighten the union.
Clean spa filters are critical for proper operation. Dirty filters cause
water restriction to the pump, which in turn may cause erratic heating
of the spa. A starving pump will degrade performance, result in dirty
or murky water and may cause the heater to malfunction.
ADD START-UP CHEMICALS
Ask your spa retailer to HELP you set up a chemical maintenance program.
The importance of chemical balance in your spa cannot be overem-
phasized.
SANITIZING: Please refer to your dealer supplied sanitizing recom-
mendations for your start up procedures.
NOTE: If you live in an area where city water is not available, or
your spa water shows signs of calcium content, you will need to add a
“stain n scale” chemical on initial fill and then once a week, thereafter.
15

SPA DRAINING
Every 3 to 4 months, depending upon water condition, you may
need to renew the spa water. To drain your spa, power must be
disconnected at the circuit breaker. Locate the drain faucet within
the equipment access compartment. Attach a garden hose to the
faucet and then open it. Water will start draining. The drain spigot
will not remove all of the water in the spa. You may have to remove
a small amount of water by hand.
SPA SURFACE CARE
Do not use abrasive solvents or cleaners to clean spa surfaces.
Consult your Viking Spa Retailer for the proper cleaners and detergents.
LONG-TERM STORAGE (90 days or more)
If you are not going to use your spa for an extended period of time, drain
it as described above. You will also have to drain the pump. Water left in
the spa during long-term storage may cause freeze damage.*
To drain the pump, remove drain plug from the face of the pump.
Reinstall drain plug before using spa once again.
Additional water removal is required to prevent freeze damage to the
spa plumbing assembly. Use of a wet/dry vac is required. Place the
shop vac hose over each individual jet and vacuum up any excess
water out. Place the shop vac on the Suction fitting(s) and vacuum any
excess water. This will eliminate the entrapment of water in the plumb-
ing lines that could freeze and cause damage.
NOTE: We also recommend vacuuming each jet opening to ensure
that all of the water is out of the plumbing lines.
*FREEZE DAMAGE TO THE SPA PLUMBING IS NOT COVERED
UNDER THE WARRANTY.
16

SPA CABINET
All Viking spas have a standard synthetic wood cabinet. This material
is virtually maintenance free and does not require any type of sealant
or treatment.
FILTER CLEANING
Your filter should be replaced once a year. When filters are removed
from the spa, make sure that no objects fall into the filter cavity. They
can cause obstruction to water movement. Remove filter cartridges as
shown in figure below.
The filter must be cleaned every 2 months, more often with heavy use,
to get rid of objects and particles that are lodged in the filter pleats.
Using a garden hose with a pressurized nozzle, push water from the
inside to the outside of the filter pleats forcing all trapped particles out.
If the filter is too dirty to be cleaned as described above, obtain filter
cleaner material from your Viking Spa Retailer. Soak the filter
overnight; then hose it down.
A. Locate skimmer. B. Pull weir door open.
C. Remove basket. D. Remove the two separate filters
and follow cleaning instructions above.
17

OZONATOR
If your spa is equipped with an ozonator, it is factory set to filter dur-
ing the filter cycles only. We recommend the F4 setting which means
your spa will filter a total of 8 hours (4 hours twice a day). This should
provide adequate ozonation, provided there is proper chemical bal-
ance in the spa.
NOTE: Please Do Not attempt to disassemble ozonator if it becomes
inoperable. Ozonators contain no user serviceable parts. Please con-
tact your spa retailer or service organization.
7 18

Situation Cause or Result Product to use Solution
Calcium deposits Hard water Stain n Scale Add 1oz. of Stain n Scale
on surfaces of
heater, fittings pH/total alkalinity pH Up Test water - adjust with
or plumbing out of adjustment pH Down pH Up or pH Down. For
preventative maintenance
add Stain n Scale weekly.
(1oz. up to 300 gals.)
Cloudy or murky pH/total alkalinity pH Up Test water - add pH Up or
water out of balance pH Down pH Down as needed
Plugged filter Spa Cartridge Filter Use Spa Cartridge Filter
Cleaner Cleaner (min. once/month)
No sanitizer residual Chlorinating Granules Add Chlorinating or
Brominating Granules (no
more than 2oz. per treatment).
Oils, soap, foreign Spa See Clear Treat water with Spa See
matter & other Clear twice a week (1oz.
contaminants up to 300 gals.)
Too many conflicting Drain & refill if water is
chemicals older than 60 days
Eye & skin Water balance needs pH Up Test water, add pH Up, pH
irritation, rashes to be corrected (pH/ pH Down Down or Total “A” as needed
allergies total alkalinity) Total “A”
Excessive chlorine or Add fresh water and/or wait
bromine a day & re-test sanitizer level
Excessive foam Build up of body oils, Spa Foam Away Add Spa Foam Away to
cosmetics and Spa See Clear foamy area, then add 1oz.
contaminants Spa See Clear
pH/Total Alkalinity Spa See Clear Add Spa See Clear or Spa
not in balance or Spa Stain n Scale Stain n Scale to help remove
calcium level too low oils and contaminants
Soft water Drain and refill.
Blue water Copper metals in Cop-Out Use Cop-Out as per
spa being eroded pH Up instructions. Test and restore
pH Down alkalinity and pH to proper
Total “A” levels.
NOTE: Most water chemistry problems can be resolved by the recommended solu-
tions above. Extreme chemical conditions may warrant draining and refilling the spa.
Stains or calcium deposits on the spa may require attention prior to refilling. Please
contact your dealer if you have further questions.
19
SPA SITUATIONS & SOLUTIONS