VILLBAU VBG User guide

VBG
Mobile Communicators
VBG, VBG-3G, VBG-S
Installer Manual
Rev. 2016.0 .04.

DECLARATION OF CONFORMITY
DECLARATION OF CONFORMITY
(in accordance with 93/68/EEC)
(in accordance with 93/68/EEC)
We, VILLBAU Security Systems Ltd. (1182 Budapest, Üllői út 611., HUNGARY) decla e, that the
following p oducts:
VBG GPRS/GSM communicato
VBG-3G HSPA/UMTS communicato
VBG-S GPRS/GSM se ial communicato
VBG-S3G HSPA/UMTS se ial communicato
a e in confo mity with the following EU di ectives:
2014/30/EU Elect omagnetic Compatibility
2014/35/EU Low Voltage Equipment Safety
1999/05/E R&TTE Di ective
2011/65/EU RoHS2 Di ective
The p oducts named above comply with the equi ements of these EU Di ectives by meeting the
following standa ds:
EN 61000-6-3:2001 EM Gene ic emission standa d. Residential and comme cial.
EN 50130-4:2011 Immunity Envi onmental Class I
EN 50136-1:2012 Ala m T ansmission Systems
EN 60950-1:2006+A12:2011 Info mation technology equipment, Safety, Gene al equi ements
TBR 21, ETSI EN 300 001 PSTN Communication
We he eby decla e that the p oducts named above has been designed to comply with the elevant
sections of the above efe enced standa ds and specifications. The units comply with all essential
equi ements of the di ectives when installed and used as pe manufactu e 's inst uctions.
The technical documentation suppo ting this decla ation is available at the above add ess fo inspection
by the elevant autho ities. The p oducts a e ma ked with the CE ma k.
In case of any change made to the inst uments without the w itten pe mission of VILLBAU Secu ity
Systems, including any ha dwa e o softwa e changes, o the imp ope use of the inst uments, this
decla ation should be conside ed void.
Budapest, 2016. május 4.
……………………………………….
József Vass
For and on behalf of
VILLBAU Security Systems Ltd.

TABLE OF CONTENTS
DECLARATION OF CONFORMITY....................................................................................................................2
1. INTRODUCTION................................................................................................................................................4
2. SYSTEM OVERVIEW..........................................................................................................................................4
3. OVERVIEW...........................................................................................................................................................5
4. LED SIGNALS.......................................................................................................................................................6
5. GENERAL RECOMMENDATIONS.................................................................................................................7
6. PROGRAMMING THE COMMUNICATOR WITH PC..............................................................................8
7. TROUBLESHOOTING.....................................................................................................................................1
8. TESTING AMS SERVER CONNECTION....................................................................................................11
9. FIRMWARE UPGRADE...................................................................................................................................12
1 . SMS PROGRAMMING.................................................................................................................................14
11. TECHNICAL DATA.........................................................................................................................................16

1. INTRODUCTION
The VBG Mobile Communicaotrs are recommended for security installations, where the
reporting to Alarm Monitoring Service providers (AMS) has to be made over the mobile
internet network. The main reporting channel is the GPRS (VBG/VBG-S) or the
HSPA/UMTS mobile internet network, as a backup, GSM call can be used, if available.
Both for mobile internet and GSM, a primary and a secondary channel can be given. The
secondary channel can be used as a backup, or for parallel reporting (double reporting).
The VBG communicators provide a reliable and affordable solution for reporting over
the mobile internet network.
To be able to use and understand all the features of the VBG series
communicators, please, read this Installer Manual carefully.
SAFETY NOTICE! Please, take care of installing and using this product
according to the instructions and procedures detailed in this manual to
ensure proper product safety.
2. SYSTEM OVERVIEW
The VBG communicator receives the messages from the telco interface of the security
control panel, in Contact ID format, and forwards these through the mobile internet
network or cellular network to the Alarm Monitoring Service central.
AMS eceiveGSM
VBG
Route
mobile netwo k
inte net

3. OVERVIEW
Terminal block for connections (VBG and VBG-3G)
Antenna socket (SMA)
SIM card holder
USB connector for programming and debugging (VBG and VBG-3G)
Serial connector, for IO-84 and Secolink connection, and programming (VBG-S)
Trouble LED (LED-2)
Power/Signal LED (LED-1)
GPRS Comm LED (LED-3)
GPRS modem (VBG and VBG-S) or HSPA/UMTS modem (VBG-3G)










4. LED INDICATORS
LED-1: Powe /Signal LED
In case of proper power supply, the LED-1 lights continuously, and indicates
mobile network signal strength by slow flashes in every 1 seconds:
0, 1 flashes no / weak signal level
2, 3 flashes medium / good signal level
If the power supply to the communicator fails, (falls below 1 V DC), the
LED-1 will flash fast. In case the power supply restores (raises above 12V DC),
the LED-1 will return to normal operation. During programming, the LED-1
flashes slowly.
LED-2: T ouble LED
Provides general fault signal
no light No trouble condition, proper operation.
continuous light The configured reporting channel has physical
problem (e.g. no SIM card)
flash Unsuccessful reporting attempt on one or all
reporting channels
If LED-1 and LED-2 flash promptly alternating, it indicates that these is
no reporting channel has been properly programmed. During firmware
upgrade of the unit the two LEDs flash alternating slowly.
LED-3: GPRS Comm LED
Indicates the status of the GPRS / GSM connection
continuous light GPRS / GSM connection is OK
no light Initiating GPRS/GSM connection, or no SIM card, or
no GPRS / GSM channel is programmed.
flash Some or all GPRS / GSM channels have failed to
report properly to the AMS central.

5. GENERAL RECOMMENDATIONS
The average mobile data usage of the VBG communicator is estimated
at 5-6 MB/month. This value can depend on the frequency of the test
(keep-alive) signals. Please, use a SIM card with at least 5-1 MB/month
data plan.
If the protection of the SIM card is not required otherwise, it is
recommended to switch the PIN code request of the SIM card off.
The VBG communicators are connected in most cases to the telco interface (TIP and
RING terminals) of the security control panel. An exception is the VBG-S model, which
can be connected to SecoLink control panels, or to the IO-84 I/O Expansion Module via
its serial port.
When connected to the telco interface of a security control panel, the following might
be considered:
–Telephone communication should be enabled for the security control panel
–DTMF (Tone) dialing must be set
–A telephone number must be set for reporting
–A user account must be set for reporting (do not use ' ' digit, if possible)
–Contact ID (all codes) format must be selected
–It might be necessary to turn off Telephone line monitoring (TLM) option
–It might be necessary to turn off dial tone detection
–For some control panels, the „Force Dialing” option must be set.
The communicator receives the reports over its telco interface, and forwards the
messages to the AMS central.
If there is a failure in the operation of the communicator, the „Debug”
mode can be used to identify the cause of the problems. More
information at „Troubleshooting”
In case resetting of the communicator is necessary, this can be done by
sending the #<passwo d> eset SMS command to it. (<password> is
the SMS Programming Password parameter, its default value is 1234).

6. PROGRAMMING THE COMMUNICATOR WITH PC
The VBG communicators can be programmed via the USB connector (virtual serial port).
For programming, please, use the EniTerm software.
The VBG communicators are supported from EniTerm version 2.3 . It is
always recommended to check the latest available software version
before programming. The latest version of the EniTerm software can be
downloaded at www.villbau.com, for free.
The programming steps are as follow:
1. Connect the VBG communicator to the PC with a mini-USB cable.
2. Start EniTerm, then open the proper device file, and select produc type:
- VBIP.ET – VBG programming
3. Set the COM port for programming in the Communication / Port Settings menu. The
password for programming is „1234” by default.
5. Read out current settings from device, by clicking on Communication / Read button.
The firmware version of the device can
be interpreted as follows:
G – 16 (year – 2 16, alphanumeric)
6 – 6 (month – June, hexadecimal)
3 – 3 (day – the third)

6. Set the parameters in EniTerm, as needed. In case you have used VBIP or VBIP-G
communicator before, then you might realize, that the options are similar, but only
channels 3,4,5, and 6 can be accessed.
The short description of the options, that can be set in EniTerm, can be
found by right-clicking on them in the UI.
7. When all the required options and parameters have been set, these can be
donwloaded to the device by clicking on Communication Write.
8. The commonly used settings may be worth to save on the PC as a template for
programming communicators. This can be done at File Save menu. The previously
saved settings can be reloaded later by using File Open menu.
The VBG communicator uses a special DTMF format for GSM reporting,
which ensures problem free transmission over the GSM analog line.
However, this DTMF format is supported by the ENIGMA II eceive
only, and might not be compatible with 3rd party products!

7. TROUBLESHOOTING
If there is any problem with the communciators it is always
recommended to upgrade their firmware to the latest available version,
as this could solve most problems.
SYMPTOM: No connection between the VBG and the PC during programming
SOLUTION: Check the USB cable connection at the PC. Check the Device Manager in
Windows, if the driver for the USB serial port is properly installed, and the virtual serial
port (COM) appears in the device list. Check, if the EniTerm software is set to the same
COM port.
SYMPTOM: the settings of VBG seem to be ok, but no communication goes through to
the AMS central.
SOLUTION: Check the IP address and port settings for the AMS server. Check the APN
settings. Turn off PIN request at the SIM card, using a mobile phone. Check if there is
proper cellular signal level. Check, if the mobile internet service is available for the SIM
card – use it with a mobile phone, and verify internet connection.
SYMPTOM: The control panel cannot send messages to the VBG communicator.
SOLUTION: Check, if the control panel is programmed properly – reporting is enabled,
set to tone dialing, a proper account code and phone number is set, and Contact ID is
selected as reporting format.
SYMPTOM: The control panel shows Comm Fault
SOLUTION: For some control panels it may required to disable TLM and/or dial tone
detection. In some cases,
The VBG communicator can provide the following error messages (examples):
1354 34 99 = SIM card not present
1354 999 99 = Comm Trouble between the VBG and the control panel
1354 3 99 = Comm Failure on channel GPRS #1
1354 6 99 = Comm Failure on channel GSM #2
1354 99 = Comm Failure for all channels in 3-4-5-6 mode.
1354 2 99 = Comm Failure for channels 3 and 4 in 3-4; 5-6 mode.
1354 3 99 = Comm Failure for channels 5 and 6 in 3-4; 5-6 mode.
1354 1 99 = Comm Failure for channels 3 and 5 in 3-5; 4-6 mode.
1354 2 99 = Comm Failure for channels 4 and 6 in 3-5; 4-6 mode.