Vimtag P1 User manual

Complete
Surveillance
User Guide

VIMTAG SURVEILLANCE SOLUTION USER GUIDE
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Trademark and Terms of Use Statement
Information in this document is subject to change without notice. No part
of this document may be reproduced or transmitted in any form or by any
means, electronic, mechanical or otherwise, for any purpose, without the
express written permission of Vimtag LLC. This document does not
transfer licensing rights. Use of the Vimtag web-based application and/or
Windows or MAC versions is subject to the terms detailed below, except
as expressly provided in any written license agreement from Vimtag LLC.
© 2016 Vimtag LLC. All rights reserved.
Windows is a registered trademark of Microsoft Corporation in the
United States and/or other countries. MAC and OS X are trademarks
of Apple Inc., registered in the U.S. and other countries. Android is a
trademark of Google Inc. All other product and company names and logos
are trademarks or registered trademarks of their respective holders.
Technical Support
Support email: [email protected]m
Support hours:
Sunday 10:00am-5:30pm EST
Monday-Thursday 9:00am-5:30pm EST
If you have any questions, you can always contact our customer support.

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1. Introduction ............................................................................... 3
Key Benefits of the Vimtag Solution.......................................................... 4
Overview of the Vimtag Workflow............................................................ 5
2. Vimtag Devices........................................................................... 6
3. Installing the Vimtag App............................................................ 9
Creating an Account................................................................................ 10
4. Installing the Camera and VimBox............................................. 13
Installation Prerequisites ........................................................................ 13
Package Contents .................................................................................... 14
Connecting the Device ............................................................................ 14
Adding a Device....................................................................................... 15
Deleting a Device..................................................................................... 19
Storing the VimBox.................................................................................. 20
5. Using the Website Interface or Web App................................... 22
Controlling the Camera Display............................................................... 25
Controlling the Camera Movement ........................................................ 26
Managing Your Account .......................................................................... 30
Operating the Camera............................................................................. 27
6. Overview of the Device Settings Page........................................ 34
System Settings ....................................................................................... 35
Initial Settings.......................................................................................... 38
Storage Options....................................................................................... 39
Working with the Camera ....................................................................... 41
System..................................................................................................... 48
Others...................................................................................................... 50
7. Troubleshooting ....................................................................... 51

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1. Introduction
The Vimtag solution combines an advanced software monitoring and
control application with sophisticated cameras and storage devices to
provide an easy-to-install and easy-to-use complete business and home
surveillance system.
Using the Vimtag solution, you can quickly and easily:
Observe what is happening in real time from remote locations
Capture and store video and images both manually and automatically
Modify the viewing area covered by each camera (in some cases you
can rotate the camera nearly 360°, tilt the view to capture areas
above or below the current view, etc.
Zoom in to get a better view of a specific area
Communicate with people (or pets) in
the viewing area
Hear what is happening in the
viewing area
Vimtag cameras are available in
several configurations and
combine with an advanced cloud-
based application that lets you
manage and control each device you
add to form your overall security solution.
You can customize the size of your solution by adding devices to your
account at any time, making the Vimtag fully scalable to meet the needs
of any commercial or private entity.
This document details how to install and work with the Vimtag solution as
well as its key benefits.

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Key Benefits of the Vimtag Solution
Traditional IP cameras tend to be difficult to install and use. The Vimtag IP
cameras are simple to set up and operate. They offer the ease of a truly
Plug and Play system with many distinct features and functions. Unlike
other solutions, Vimtag does not require you to define port mapping
settings, deal with an IP address, or define DNS server settings.
Use Examples
In a small business, a single camera might be installed to enable the
business owner to monitor who enters and exits the store during the day
and any night traffic once the business is closed. This can even be done
remotely, long after business hours have ended.
In larger businesses, even if located in multiple sites or even different
cities, several cameras, including indoor and outdoor models, can be
combined with the VimBox to record and store activity within the viewing
area. Security guards onsite can use the motion detection options to be
alerted if someone enters restricted areas. Alerts are triggered and
notification to mobile devices can be configured.
In residential use, the Vimtag solution provides security for the home as
well as the ability to monitor what is happening while you aren’t there.
You can observe your children and those who are responsible for them
when you are not home; you can set the cameras up as added protection
for elderly parents; you can even use it to watch what your pets are doing
while you are away. If you don’t expect any visitors to come through your
back door, you can set Vimtag’s solution to notify you if it detects any
motion from this direction. The Vimtag solution offers many benefits,
including:
Supports wireless streaming real-time video on computers, Android
and iOS devices (iPhone, iPad), ensuring a smooth image. Offers 25
frames per image transmission, can record 720p HD images.

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Remote monitoring for real-time control from any computer or
mobile device, any location, at any time.
Motion detection function.
Two way audio to listen to sounds from the area under surveillance;
to communicate with those who are there.
Ability to view recorded videos and snapshots.
The advanced web-based application enables you to access and view
surveillance activity via a wide variety of mobile devices, including both
iOS and Android devices. Another benefit of the Vimtag solution is its
cost-effectiveness, making it an ideal solution both for large corporations
that need to secure large areas, as well as smaller businesses and even
homeowners wishing to provide surveillance and security on a more
moderate scale.
Overview of the Vimtag Workflow
The main steps in getting started are:
Downloading the Vimtag app to either your mobile device or
computer.
Opening the application and signing up to create a user account. This
user account can be used for many cameras and storage devices so
you only need to do this once, regardless of how many or which
types of devices you are installing.
Set up each camera and attach it to your Ethernet or Wi-Fi network.
Add the device to your account. You will need to do this for each
device (camera or VimBox).
Manually adjust the camera to optimize the area under surveillance
by viewing the real-time feed on your computer or mobile device. For
more information, see Fout! Verwijzingsbron niet gevonden..
Begin monitoring or recording with your camera.

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2. Vimtag Devices
The Vimtag solution is a fully scalable, modular system built by adding
one or more cameras to your account. It can be expanded, as needed, to
include VimBoxes and additional cameras. All of the Vimtag cameras offer
wireless connectivity and can be added to a Vimtag account and then
controlled and managed remotely via the Vimtag app (either run on
Windows, MAC, Android or iOS platforms).
The following table explains each of the currently available camera
models and the benefits and features of each.
Model
Image
Description
Vimtag P1
Vimtag’s P1 Series offers
unparalleled quality,
packaged in an attractive,
patented design. P1 provides
hi-definition video recording
capabilities with a 4x Digital
Zoom and 2-way voice with
high echo cancellation. It is
equipped with advanced
night-vision technology and
storage either through an SD
card (up to 64 GB) or via
wireless connectivity, it can
store snapshots and videos
on a Vimtag VimBox. Use this
camera for indoor security
and surveillance.

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Model
Image
Description
Vimtag VT-361
Vimtag’s VT-361 supports
two-way voice intercom,
pan/tilt capabilities up to
120°, zoom and the ability to
rotate and broadcast images
of nearly 360°. The camera
has built-in Infrared LED and
offers up to 10 meters of
night vision, whole day
monitoring, unbiased color
images. Supports motion
detection, external alarm
detection for the
implementation of
comprehensive protection.
Use this camera for indoor
coverage only.
Vimtag B1
Like the indoor cameras, the
M1 works seamlessly with
the Vimtag App. It features
night vision, motion
detection alerts, and is
specifically designed to be
weather-proof. It takes
videos that are clear and
smooth even when viewed
from multiple apps, SD cards,
or a VimBox. This camera is
intended for outdoor use.

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Model
Image
Description
Vimtag M1
The M1 Series offers a small,
elegant, compact, indoor
camera that can be mounted
or placed in small or
inconspicuous places. It
offers HD video, motion
detection notifications, 2-
way voice with high echo
cancellation. It features a
wide viewing lens, and night
vision up to 8 meters and
should be used indoors,
especially when you want
the camera to be
inconspicuous or mounted in
a small, tight area. This
camera is for indoor use
only.
VimBox S1 (1
TB and 2 TB
models)
The Vimtag Vimbox is the
ideal solution for storing the
videos and snapshots taken
by all your Vimtag cameras.
It provides seamless
integration with the cameras
and can easily be accessed
by Android devices, iOS
devices, and computers
using the Vimtag App.

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3. Installing the Vimtag App
You can operate and control the Vimtag cameras in several ways by
downloading and installing the Vimtag app, available for the following
platforms:
iOS or Android devices (both phones and tablets). To use the
application, you need to have:
oiOS devices: iOS 5.0 or above
oAndroid devices - Android 2.1 or above; at least 600MHz.
Downloadable App for Windows or MAC
Note: You can also operate and control the Vimtag devices without
installing the Vimtag app on your mobile device or computer by logging
into your Vimtag website account www.Vimtag.com and clicking the
Devices link.
The following sections detail installing and using the Vimtag mobile app
for iOS and Android devices.
Downloading the Vimtag App
There are several ways to download the Vimtag application. These
include:
On an iOS device: open the App Store and search for
“Vimtag”. Download and install the app to your iOS
device.
On an Android device, open the Play Store and search
for “Vimtag”. Download and install the app to your
Android device.
Using the appropriate device and/or operating system, navigate to
the Vimtag website (www.vimtag.com), locate and click the
Download APP link. This will open the Download page from which

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you can download according the appropriate version for your device
or computer. Options include:
oWindows
oMAC
oAndroid
oiOS
On your computer, open the Vimtag website
(www.vimtag.com), and hover over APP
Download option. QR code will appear. Using
your mobile device, scan the QR barcode to
access a link to the appropriate Web app and
install as above.
Enter the direct link in your browser on any computer or mobile
device: (www.vimtag.com/download/), and install the app directly.
Once you have successfully downloaded and installed the Vimtag app,
you will need to create a Vimtag account.
Creating an Account
To use the cloud-based Vimtag solution, you will need to set up an
account with Vimtag.
To create an account:
1. Locate the Sign up link:
oIn the Vimtag app on your mobile device, press I am a new user
Sign up >>.
oUsing your Internet browser, navigate to www.vimtag.com and
locate the Sign up option under the Sign in form and click the
link.

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2. The Sign Up page opens. Create a User name and a Password.
Note: The user name should have 6-20 characters containing only
numbers and letters. The user name is not case-sensitive. The password
should also contain 6-20 characters. The password IS case sensitive.
3. Enter the password again in the Confirm Password field.
4. Click Sign up. If you have not picked a unique name to the system,
you will be notified and you will need to enter a new user name.
5. Once you have successfully provided a unique user name, the site will
ask you to confirm that you wish to sign in to the account. Click OK.

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Once you have an account, you will be able to log into the system and add
one or more devices.
Logging in to the Vimtag Account
When signing in to access your account, you will select Sign in, rather
than Sign up. (Sign up is only used once to create your account.)
To log in to your Vimtag account:
1. Locate the Sign up link:
oIn the Vimtag app on your mobile device, press Existing account
Sign in >>.
oUsing your Internet browser, navigate to www.vimtag.com and
locate the Sign in and click the link.
1. Enter your user name and password in the appropriate fields.
2. Click Sign in.
Note: If you forgot your password, you can click the Forgot password
link.

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4. Installing the Camera and VimBox
Vimtag cameras have been designed to be easy-to-install. All of the
cameras also have the ability to be used with an SD card.
Note: The Vimtag B1 has a built-in, 32 GB SD card pre-installed.
Alternatively, you can purchase and use the VimBox, which is available in
two models with storage capacities of either 1 Terabyte or 2 Terabytes.
Installation Prerequisites
Before installing the camera, you should ensure that your network meets
the following minimum requirements.
Computer Requirements
To effectively use the Vimtag solution, you should ensure that your
computer meets the following requirements:
Computer equipped with Microsoft Windows® XP and above; or Mac
OS, or Linux
CPU clocked at 1.3G or higher, with at least 128MB of RAM
Web browser to access the Vimtag website
Phone Requirements
iOS System Requirements - iOS 5.0 or above
Android System Requirements - Android 2.1 or above
Network Requirements
10/100 Ethernet or Wi-Fi network
2.4 Ghz Wireless network

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Storage Requirements
SD card up to 64 GB, or
VimBox (either 1 TB or 2 TB version)
Package Contents
There are slight variations in what is shipped with each camera or
VimBox. A basic package will contain the following:
The device
Ethernet cable
Ethernet adaptor, relevant for models: EagleCam (P1) and PearlCam
(M1)
Power adapter
Stand and installation kit (where applicable)
Wireless antenna, relevant for models: VT-361 and SeaCam (B1)
Warranty card
Getting Started card (containing a download link for manual)
Note: Always make sure you are using the correct voltage power supply
for your device. Failure to use the correct voltage power supply could
result in equipment damage and invalidate your warranty.
Connecting the Device
Access to the camera is accomplished with an Ethernet or Wi-Fi
connection:
ETHERNET: If you plan to use the device through a wired connection, you
simply connect an Ethernet cable from the Ethernet interface to your
router. The device will then show up on your network. You can go to the

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Vimtag site and add the device using the Add a device option (+ on
mobile devices), to get it started.
Wi-Fi:If you plan to connect through Wi-Fi, you will find the camera on
the network with a mobile device once it is hooked up and the power is
turned on. You will be able to add the camera, using the Add a device
option, on the Vimtag app.
Note: If connecting the VimBox, there is no Wi-Fi connection option and
therefore the device must be manually connected using an Ethernet
connection.
To connect your device to your network:
1. Connect the device to a power source and wait approximately one
minute for the camera to fully powerOn. If you connect via an
Ethernet connection, the wired network light will flash green three
times every three seconds, indicating that the camera is connected
normally.
2. Connect your mobile device to the same Wi-Fi on which the device is
running.
Note: This only needs to be done once during the initial setup.
After you connect your device to the network, you need to log in to your
Vimtag account and add the device to it.
For more information, see:
Logging in to the Vimtag Account
Adding a Device
Adding a Device
Once you have created an account and connected the devices to your
network, you can now add the device to your account. Each camera or

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VimBox is considered to be a device and each must be added one time to
create an overall surveillance system.
To add a device using a mobile device:
Note: For adding a device on a computer, see the following section.
1. Log into the Vimtag app and on the main page, click +to add a
device.
Note: You only need to add a device once. After that, the device will
appear in the account, regardless of whether you access the account on
an iOS device, an Android device or a computer.
2. A QR scanner program will open. Locate the QR code on the bottom
of the device and let the mobile device scan the QR code.
Alternatively, you can click Manual input device ID and then enter
the device ID manually. This includes entering the 13 character device
ID found on the bottom on the device and the initial password of the
device. The default password for all devices is admin (all lower case).
3. Press Add.
4. On a mobile device, select Wi-Fi. Your Wi-Fi name should appear.
Enter your Wi-Fi password and press Add. Alternatively, you can use
a wired connection via the Ethernet port. For the EagleCam (P1) and
PearlCam (M1), an Ethernet adaptor can be found in the original box
in which the device was shipped.
5. Within 90 seconds, the device should be connected to the Wi-Fi and
you will be directed to change the device password. The new
password should be 6-20 characters and IS case sensitive. When the
system has finished configuring the device, you will see a Finish
prompt. Click OK.
Note: If, after following the procedure detailed below on a mobile
device, the system failed to connect with the smart Wi-Fi, check the
following:
That your wireless network is turned on and active

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That you have entered the correct Wi-Fi password
That your Wi-Fi is 2.4 Ghz
If it still unable to connect, try to connect using an Ethernet cable. This
is needed only during the initial setup procedure. Further
communication between the device and the Vimtag app is
accomplished via wireless communication. For information adding a
device on a mobile device using an Ethernet cable, see the following
section.
To add a device using an Ethernet cable (on either a computer or a
mobile device:
While you should be able to add a device wirelessly to your account via a
mobile device, to add a device on your account via the computer requires
an Ethernet connection.
1. Open the Vimtag app and log in to your account (or you can also add
a device while logged in to your account on the www.vimtag.com
site).
2. The next step is to enable the computer or mobile device to identify
the Vimtag device. Click Add device (+ icon).
oOn a computer: On the Add device tab, enter the ID of the input
device and a password for the device. For a new device, the
default password is set to admin (all lower case).

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oOn a mobile device: a QR scanner opens, enabling you to scan
the QR code found on the device. Scan the code and the default
password is entered automatically.
3. Click Add. This moves you to the next step: Modify Password.
4. Create a new password for the device, which should be 6 to 20
characters. Retype the same password to confirm it and press Next.
This moves you to the next step in the wizard which is to configure
the Wi-Fi connection.
5. Select your Wi-Fi name from the dropdown list by clicking on the
arrow to display all available Wi-Fi options. If you do not see your Wi-
Fi, hit Refresh. Once you select your Wi-Fi, enter your Wi-Fi password
and click Apply. The device will now be added and the Finish screen
will open. You can also skip this option for now and do this later, and
the device will still be added to your account at this time.
6. Click Finish to complete the process.
The device should now be associated with your account.

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Deleting a Device
There are two ways to delete a device from your account:
On a mobile device, you can simply do a long press on the camera,
and then select delete from the menu that pops up.
Select the device that you would like to delete and open the Settings
page of that device. Click Delete.
Installing the Camera on Walls and Ceilings
Before mounting the Vimtag camera on a wall or ceiling, you should first
add the camera (device) to your account. This will enable you to see the
area that the camera can cover when installed in a location.
Once you have decided on a location, it is important to check the quality
and angle of the image before actually mounting the camera. Consider
several key factors when choosing a location:
Do you want the camera to be visible or would you prefer that it be
located in a more discreet location?
Are there objects blocking the camera’s view?
Is it high enough off the ground to be safe from being knocked down
or touched by people, children, animals, etc.?
Is the Wi-Fi signal strong in the location where you intend to install
the device?
Once you have verified that you have optimized the camera location and
that using the Vimtag app, you can maximize the viewing area, affix the
mounting bracket tray to the wall using a screwdriver and the appropriate
screw. You can then place the camera on the mounting bracket tray and
secure it by tightening the screws by hand.