Vingtor Stentofon AlphaCom XE Guide

TECHNICAL MANUAL
AlphaCom XE
Installation, Conguration & Operation
A100K10805
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all-guides.com

2A100K10805
AlphaCom XE - Installation, Conguration & Operation
About this Document
Document Scope
This document provides a detailed step-by-step guide to the installation
an onguration, as ell as useul inormation on sstem management
an operation, o the AlphaCom XE Auio erer prout range
his oument shoul proie aeuate inormation or setting up the
sstem an getting it up an running
Product Information
Product Part Number
AlphaCom XE1 Audio Server 1009601002
AlphaCom XE7 Audio Server 1009608000/1009608100/1009608106/1009608300
AlphaCom XE20 Audio Server 1009621000
AlphaCom XE26 Audio Server 1009627000/1009627001/1009627002
Publication Log
Rev. Date Author Comments
1.0 21.10.2010 HKL Published
1.1 24.11.2010 HKL Revised LCM gures
1.2 4.3.2011 HKL XE7 backplane g.
1.3 18.3.2011 HKL AMC board jumpers
1.4 16.7.2012 HKL AlphaWiki ref
1.5 28.8.2013 HKL Port pin-out, RIO cabling
1.6 31.01.2014 ER Last § 2.2.3 deleted
1.7 8.6.2015 HKL Battery § 2.2.7
1.8 12.5.2016 SEN IP protocol v6 deleted
from spec.
1.9 04.05.2017 SEN Added Dutch to
language packages
Related Documentation
or urther inormation, reer to the olloing oumentation
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All manuals and user guides at all-guides.com

3
AlphaCom XE - Installation, Conguration & Operation
A100K10805
Contents
1 The AlphaCom XE System ..................................................................................................6
 leile, eure an ae Operation 7
 estrite management aess 7
 eparate management interae 7
 Internal reall 7
2 Getting Started .....................................................................................................................8
 aing a etor lan 8
 npaing an Installing arare 9
 Installing the AlphaCom XE ainet 9
 Installing the AlphaCom XE ainet 9
 Installing the AlphaCom XE ainet 
 Installing the AlphaCom XE ainet 
 C - ine Connetion oule  11
 Installing eature oars  11
 AC-I - AlphaCom oule Controller oar 12
 AC - rogram an Clo oar 13
 A - usrier ine oar 13
 A - elephone ine oar 
 A- - elephone ine oar 
 AA - eneral urpose Auio Interae 
 erorming a Col tart 
 Col start proeure 
 Col start AC appliation onl retain I setting 17
 oiing ator eault ettings 17
 eault iretor an eature umers 17
 tation numers 17
 Class o erie Co17
 eatures uring onnetion 18
 oie an ispla messages 18
 tation untions 19
 stem maintenane 
 Control room stations 
 ail ueue naigation 21
 ual ispla station 21
 elephone untions 21
 Alphaet 21
3 AlphaWeb XE .....................................................................................................................22
 Conneting to AlphaCom using Alphae 22
 aing an appling hanges 23
 Changing eault ser ame an assor 23
 Installing iense es 
 I Conguration 
 Oerie 
 I interaes 
 Congure I routing 
 Internal reall 
4 AlphaPro .............................................................................................................................26
 Oerie 
 Alpharo ersions 
 aars ompatiilit
All manuals and user guides at all-guides.com

A100K10805
AlphaCom XE - Installation, Conguration & Operation
 C reuirements 27
 etting tarte ith Alpharo 27
 C setup 27
 Insert the  ongle 27
 Connet a C to the serer 27
 ening etor an Ehange28
 Initial programming 28
 A netor or ehange 28
 ata Communiation 29
 Estalishing ata ommuniation 29
 en inormation to the ehange 29
 et inormation rom the ehange 29
 Communiation ino Ations29
 Alpharo enu truture
5 StationConguration ........................................................................................................32
 Conguration in Alpharo 32
 Aitional I an I tation Conguration 
 I EC I tation Conguration
6 AlphaNet .............................................................................................................................35
 Oerie 
 oI Alphaet Conguration 
 Oerie 
 Insert Alphaet liense 
 Create all the ehanges in the Alphaet 
 Create Alphaet ata routing 
 Create Alphaet auio hannels 38
 Cluster noe programming 38
 pate the iretor in eah ehange 39
7 Multi-Module Network ........................................................................................................41
 Oerie 
 Installation 
8 External Communication...................................................................................................43
 I run iense 
 atea Conguration 
 AlphaCom Congurations 
 Alphae Congurations 
 Insert I run lienses 
 ireall lter settings 
 Alpharo Conguration 
 Create a I run oe 
 ene the AlphaComI routing 
 Create re numer 
 pate the ehange 
 illing stem 
9 Audio Messaging ...............................................................................................................47
 tore oie essages 
 essage ientiation 
 A sotare moule 
 A oar 
 Customie essage ploa 
 ploa messages rom Alphae 
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AlphaCom XE - Installation, Conguration & Operation
A100K10805
 eor message rom a station 
 iensing 
 upporte auio le ormats 
 eall 
 iretor numers 
 ser interae 
 Optional settings 
 imultaneous reall operations 
 arare an sotare reuirements 
 Auto-attenant 
 Conguration 
 arare an liense reuirements 
10 System Monitoring.............................................................................................................57
 stem ogging 
 oal log le an Alphae 
 stem lo an eent time stamps 
 stem Inormation an tatistis
  Is 
 stem inormation 
11 Upgrade & Backup .............................................................................................................61
 otare pgrae 
 Conguration aup an estore 
12 Appendix - Technical Data ................................................................................................62
 peiations 
 hsial umers 
 A & AA oar ositions 
 ithes an umpers 
 AC-I 
 ort in-Out 
 IO ontroller unit onnetion 
All manuals and user guides at all-guides.com

A100K10805
AlphaCom XE - Installation, Conguration & Operation
1 The AlphaCom XE System
he AlphaCom XE Auio erer ith  oie sstem proies eas
to use, seure an poerul sstem management apailities targete
toars meeting the nees an emans o the en-user
he management sstem has an open an eile arhiteture that
aters to multiple tools an tehnologies
he management tools an untions ome ith i󰀨erent leels o
ompleit, running the gamut rom small stanalone sstems to large
integrate management sstems
he main tools an untions are
 Alpharo
 Alphae
 ogging an monitoring
 stem upgrae an aup
 Interae to rd party management tools
AlphaPro
Alpharo is the proessional tool or onguration o the AlphaCom
XE sstem It is sel ontaine, simple to install an use hen a ne
serer is to e ongure, it is gien a oring eault ator setting
hih ma e moie later Alpharo ors oer I or the loal ata
port 
AlphaWeb
Alphae is an emee e serer running on the AlphaCom XE
serer It allos users to log in using a stanar e roser suh as
Internet Eplorer or ireo to operate an manage the AlphaCom XE
sstem
Logging and monitoring
AlphaCom XE omes ith poerul logging an monitoring untions,
proiing the user ith goo oersight o sstem status an eents
Software and system upgrade
AlphaCom XE omes ith poerul sotare an sstem upgrae
apailities e sotare paages are easil uploae an store
to ash ia Alphae In aition, oler AlphaCom sstems an e
upgrae to AlphaCom XE ith onl limite harare hanges an
automati uploa an onersion o the ol ustomer ataase
Interface to 3rd party management tools
AlphaCom XE has a ie range o open interaes that supports
integration ith rd part management appliations he rd party
management appliation ma interae AlphaCom XE using 
imple etor anagement rotool, sslog,  per et
ranser rotool,  etor ime rotool, an OC open
onnetiit ia open stanars, as ell as lega EOO ata
protools
Alpharo
Alphae 3rd party
application
Alphaet
Aministration
etor
erial
data
eparate
anagement
Interae

AlphaCom
AlphaCom AlphaCom
rinter
AlphaCom XE7AlphaCom XE7
AlphaCom XE7
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all-guides.com

7
AlphaCom XE - Installation, Conguration & Operation
A100K10805
1.1 Flexible, Secure and Safe Operation
Critial Communiation oer I CCoI® is our solution or oI
ith I series an appliations integrating seurit an reliailit
untionalities reuire in ritial situations he ritial ommuniation
solution can no longer be regarded as a totally independent system
isolate rom ata netors an their assoiate hallenges
he AlphaCom sstem proies arrier lass sstem aailailit an
protets resoures in an I enironment  using emee I seurit
mehanisms he main AlphaCom XE seurit mehanisms are
 estrite management aess
 eparate management interae
 Internal reall
1.1.1 Restricted management access
All users nee to authentiate themseles eore gaining aess
to management series he authentiation proess uses an 
authentiation routine
1.1.2 Separate management interface
AlphaCom XE omes ith a separate Ethernet interae hih an
e eiate to management his allos the aministrator to uil a
separate aministration A that is eiate onl to aministrators
1.1.3 Internalrewall
AlphaCom XE has an internal reall alloing the netor aministrator
to open an lose I series that are alloe aess to AlphaCom XE
rom the i󰀨erent netors
AlphaCom XE omes ith the most restritie reall settings 
eault
o hange these settings, log into Alphae as esrie in setion 
 elet SystemConguration>Filters
AA
oI etor
A
Aministration
etor
ALLEGI AN T ieo stem
Coe Out
Alarm tat us att er  o  oer
POWER
FAULT
SYSTEM FAULT
TEST
DISABLEMENTS
MENU
ALARMS
ALARM
ABC DEF GHI
JKL MNO PQR
STU _VW XYZ
78 9
456
123
0
ServoMaster
NEXT
ALARM
SERVOTEKNIKK
CC ire Alarm
AlphaCom
AlphaCom XE7AlphaCom XE7
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8A100K10805
AlphaCom XE - Installation, Conguration & Operation
2 Getting Started
his setion is a step--step guie to getting the AlphaCom XE sstem
up an running
 eth a netor oerie
 npa an install harare
 erorm ol start
 Connet to Alphae
 Congure I ettings
 Change eault user name an passor
 Enter the liense e
 oi eault settings optional
 erorm a sstem aup
he AlphaCom XE serers are shippe ith a eault ator setting an
the sstem ill or straight out o the o I no hanges to the eault
ator settings are reuire, it is enough to perorm steps  to  to set
up a oring sstem
ome hanges to the eault ator settings are oten reuire, or
instane i the eault numering plan an naming in the iretor shall
e upate to reet the oors in a uiling, then the optional steps
shoul also e perorme
2.1 Making a Network Plan
ae a plan o the netor topolog as shon in the eample elo
Oslo hea oie
I I
atea iX
uli
telephone
netor
Internet
 Ise
A
Internet erie roier
orten ranh oie
A ranh oie
AlphaCom XE7
AlphaCom XE7
AlphaCom XE7
AlphaCom XE7
LAN Oslo LAN Horten LAN USA
Network IP 10.0.1.0 Network IP 10.0.5.0 Network IP 10.0.10.0
Mask 255.255.255.0 Mask 255.255.255.0 Mask 255.255.255.0
Router Oslo 10.0.1.1 Router Horten 10.0.5.1 Router USA 10.0.10.1
AlphaCom Oslo 1 10.0.1.10 AlphaCom Horten 1 10.0.5.10 AlphaCom USA 1 10.0.10.10
AlphaCom Oslo 2 10.0.1.11
iPBX 10.0.1.20
SIP ISDN Gateway 10.0.1.21
All manuals and user guides at all-guides.com

9
AlphaCom XE - Installation, Conguration & Operation
A100K10805
2.2 Unpacking and Installing Hardware
emoe all harare rom the paing oes an inspet eah item to
ensure that the hae not een amage uring shipping In aition,
he that the paing oes ontain all the items ou orere I ou
isoer or suspet an amage, ontat our istriutor immeiatel
2.2.1 Installing the AlphaCom XE1 cabinet
ore inormation is oun in atasheet A
he ainet shoul e mounte on a shel or in a  ra It ontains
one AC-I proessor oar onl he serer inlues a poer oar
 All ales are terminate to onnetors at the rear o the ainet
 o - Ethernet terminals are use or I A, A, Internet
an Alphaet I ommuniation
 he serial ports ith  an  interaes are use or
onneting to euipment using these protools
 he unit is poere rom a - AC ia a  C poer suppl
2.2.2 Installing the AlphaCom XE7 cabinet
ore inormation is oun in atasheet A
he ainet an e all or shel mounte or mounte in a  ra It
has room or installation o one AC-I proessor oar an up to 
eature oars he serer also inlues a poer oar an a ooling
an
 All ales are terminate to onnetors on the aplane
 he to-pair star ire interom ales are onnete using
pluggale sre onnetors
 o  Ethernet terminals are use or I A, A, Internet an
Alphaet I ommuniation
 he serial ports ith  an  interaes are use or
onneting to euipment using these protools
 he to O sithes on the CI onnetors an eeute
programmale untions
 he  COs are onnete to optional  rela oars an an
e programme to eeute untions suh as oor ontrol
 Connetors  an  on the rst A line oar are enale or
program istriution Aitional programs an also e onnete
to iniiual A ports ia the interae oar A, ith 
programs per oar
I line points  anor  are to e use as susrier line points,
ollo the onnetion proeure or AlphaCom XE in setion 
 he serer is normall poere rom the mains ia a  AC
transormer he  A tpe    an sere up to 
susriers, hile the  A tpe    is neee or a ull
ainet o  susriers
 atter aup poer is onnete to the  C input plug
 he groun terminal is onnete to the ainet
he umper is use to proie galani onnetion eteen the
ainet an  C- or isolation rom  AC- AC-
is onl use on marine essels
Serial Port 1 Serial Port 0
Eth 0 Eth 1
5 VDC
11 1
230 VAC
5 VDC
MAINS
AlphaCom XE
AlphaCom XE

31
1
P5
P6





C CD D
24V DC
Out
24V AC In
+
24V DC
In
+
_
_
Program level
RCO 1 - 6
1
RCO 7 - 12
P6 P5
RCI 2
RCI 1
Eth 0 Eth 1 Serial Port 0 Serial Port 1
USB
485 422
1
12

18


7
13
19

1
2
3
230VAC
24VAC
MAINS
24VDC
A B C D




1 2
AC-
GND
DC-
GND
AlphaCom XE7
AlphaCom XE7
1 2 3 4 5
STENTOFON
VMP-
D619
*
#
1 2 3
 
789
 C

VINGTOR
All manuals and user guides at all-guides.com

 A100K10805
AlphaCom XE - Installation, Conguration & Operation
2.2.3 Installing the AlphaCom XE20 cabinet
ore inormation is oun in atasheet A
he ainet is intene or mounting in a  ra It has room or
installation o  iruit oars in total one AC-I proessor oar,
one AC program & lo oar, an up to  eature oars he
serer also inlues a mains poer suppl
 p to  units ma e mounte in one  ra i su󰀩ient entilation
is proie It is reommene to mount a  C ooling an
moule on top o eah serer unit
 he to-pair star ire interom ales are onnete to onnetion
oars or an C ine Connetion oule on the ainet I rail or
in a separate istriution el
 Eah susrier line ar proies  reel programmale emote
Control Outputs COs
 o  Ethernet terminals on the I lter oar are use or I
A an A ommuniation
 he serial ports ith  an  interae are use or
onneting to euipment using these protools
  program istriution soures an e onnete to the AC
oar ia an optional program onnetion oar or to an C ine
Connetion oule p to  etra programs ma e ae using
AA oars ith  programs per oar
he optional program onnetion oar or C moule has input or 
emote Control Inputs CIs hih an initiate programme ations
 he serer is poere rom the mains he poer suppl, A,
runs on - AC
ee the manual A110K10610 Line Connection Module or etails
2.2.4 Installing the AlphaCom XE26 cabinet
ore inormation is oun in atasheet A
here are three stanar ainet moels  ra mounting, oor
ainet, an oor ainet ith istriution el
he ainet has room or installation o  iruit oars in total one
AC-I proessor oar, one AC program & lo oar, an up to 
eature oars he serer also inlues a mains poer suppl an a
ooling an
 he to-pair star ire interom ales are onnete to onnetion
oars or C ine Connetion oules
 here is one emote Control Output CO per susrier point on
the onnetion oar hih an e programme to perorm ations
ia an optional rela oar he C moule has rela output or 
COs hile aitional COs reuire optional rela oars
 o  Ethernet terminals on the I lter oar are use or I
A an A ommuniation
 he serial ports ith  an  interaes are use
or onneting to euipment using these protools
  program istriution soures an e onnete to the AC
oar ia an optional program onnetion oar or an C ine
Connetion oule p to  etra programs ma e ae using
AA oars, ith  programs per oar
 he optional program onnetion oar or C moule has input
or  emote Control Inputs CIs hih an initiate programme
ations
 he serer is poere rom the mains he poer suppl, A,
runs on - AC
RS232
RS232/422/485
USB
Eth1
Eth0
IP FILTER BOARD


1
1
a
b
c
d
CONNECTION BOARD
123456
MRBD
1....6
GND
1...6
1...6
RCI
RCO
MAINS
PROGRAM
CONNECTION BOARD
RS232
RS232/422/485
USB
Eth1
Eth0
IP FILTER BOARD


1
1
a
b
c
d
CONNECTION BOARD
123456
MRBD
1....6
1...6
RCO
PROGRAM
CONNECTION BOARD
GND
1...6
RCI
MAINS
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