Viola Systems VIO2-16 User manual

USER MANUAL
VIO2-16
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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CAUTION
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
NO USER SERVICEABLE PARTS INSIDE.
PLEASE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
NOTE: This equipment has been tested and found to comply with the
limits for a Class “A” digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the users will be
required to correct the interference at their own expense.
FCC Caution: To assure continued compliance, use only shielded
interface cables when connecting to computer or peripheral devices.
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
this equipment.
This Class A digital apparatus meets all the requirements of the
Canadian Interference Causing Equipment Regulations.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.

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LIMITATION OF LIABILITY
!THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTIBILITY, FITNESS FOR ANY
PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD
PARTY’S RIGHT.
!THIS PUBLICATION COULD INCLUDE TECHNICAL INACCUACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE
INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF
THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT(S).
DISCLAIMER OF WARRANTY
IN NO EVENT SHALL THE SUPPLIER BE LIABLBE TO ANY PARTY OR ANY
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE
OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO
THE FOLLOWINGS:
!ANY DAMAGE OR LOSS, INCLUDING BUT WITHOUT LIMITATION,
DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY,
ARISING OUT OF OR RELATING TO THE PRODUCT;
!PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE
USE OR NEGLIGENT OPERATION OF THE USER;
!UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE
PRODUCT BY THE USER;
!ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR
DAMAGE, ARISING OUT OF THE SYSTEM COMBINED WITH THE
DEVICES OF THE THIRD PARTY;
!ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON
OR ORGANIZATION BEING A PHOTOGENIC SUBJECT, DUE TO
VIOLATION OF PRIVACY WITH THE RESULT OF THAT
SURVEILLANCE-CAMERA’S PICTURE, INCLUDING SAVED DATA, FOR
SOME REASON, BECOMES PUBLIC OR IS USED FOR THE PURPOSE
OTHER THAN SURVEILLANCE.

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PRECAUTIONS
!Please refer all work related to the installation of this product to
qualified service personnel or system installers.
!Do not operate the appliance beyond its specified temperature, humidity
or power source ratings.
Use the appliance at temperature within 0oC ~ +40oC(32oF ~ 113oF) and
humidity below 85%.
The input power source for this appliance is +12 VDC.
Performance and lifetime of hard disk drives are easily affected by heat (used
at high temperature). It is recommended to use this appliance at
temperature within +20oC ~ +30oC(68oF ~ 86oF)
!Handle the hard disk drives with care.
It is possible to damage them if they are moved while their motors are still
running. Do not move them just after turning the power on or off (for around
30 seconds).
Protect the hard disk drives from static electricity.
Do not stack them or keep them upright.
Do not use an electric screwdriver to fix them.
!Clean only with dry cloth.
!Do not block any ventilation openings.
!Do not use the appliance near any heat sources such as radiators, heat
registers, stoves or other apparatus that produce heat.
!Protect the power cord from being stepped on or pinched particularly at plugs,
convenient receptacles and the points where they exit from the apparatus.
!Do not drop metallic parts through slots. This could permanently damage
the appliance. Turn the power off immediately and contact qualified service
personnel for service.
!Handle the appliance with care. Do not strike or shake, as this may damage
the appliance.
!Do not expose the appliance to water or moisture, nor try to operate it in wet
areas. Do take immediate action if the appliance becomes wet. Turn the
power off and refer servicing to qualified service personnel. Moisture may
damage the appliance and also cause electric shock.
!Do not use strong or abrasive detergents when cleaning the appliance body.
When the dirt is hard to remove, use a mild detergent and wipe gently.
!Do not overload outlets and extension cords as this may result in a risk of fire
or electric shock.
!Please make a note of your settings and save them. This will help when you
are required to change the system configuration, or when unexpected failure
or trouble occurs.
!Distributing, copying, disassembling, reverse compiling, reverse engineering,
and also exporting in violation of export laws of the software provided with this
product, is expressly prohibited.

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Table of Contents
1. Product Overview………………….……………………….……...
1.1 Features…………………..…….…………..…………………...
2. Panels And Remote Controller…………...………………….…….
2.1 Front Panel………….……….…………………………….…….
2.2 Back Panel………………….…………………………….……..
2.3 Remote Controller…………..…….……………………….……
3. Installations…….…….……………………………………….……
3.1 Basic Connections…………….………………………….……..
3.2 Optional Connections…………..………………………….……
4. Main Screen And Basic Operations………….……..……….…...
4.1 Text Input……………………………………….………………
4.2 Login And Logout………………………………………………
4.3 Basic Operations…………………………….…………………
4.4 Digital Zoom…….………………………….………….………
5. Menu Display………..……..………………………………….…...
5.1 Status Display….……………………………….………………
5.2 Volume Control…………..……………..……………..………
5.3 Video Adjustment…………..……………..……………..……
5.4 Display…………………..……………..………………………
5.5 Backup Device……………..……………..……………………
5.6 Software Upgrade (Administrator) ……………………………
5.7 System Shutdown (Administrator)……………….……………
6. Setup (Administrator)………………..….………………………...
6.1 Pre-Camera Setup…………………..….………………………...
6.2 Camera Setup……………………………………………………
6.2.1 Video Loss Setup…………………..………………………
6.2.2 Motion Setup……………………….………………………
6.3 Alarm Setup………………….…..…………………….……….
6.4 Main/SEQ Display Setup………………………………………
6.5 Scheduled Record Setup……………..…….………….…………
6.6 HDD Setup………………………………………………………
6.6.1 HDD Format/Clear………………..……………………….
6.6.2 Advanced HDD Setup……………..……………………….
6.7 Password Setup……………………………..…………………..
6.8 System Setup…………...………………………………………
6.9 RS-232/422/485 Setup…………..…………………….………..
6.10 Network Setup……………..…………………………………..
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6.10.1 Notification Setup……………..…………………………..
6.10.2 FTP Setup……………..…………………………………..
6.10.3 3G Modem Setup……………………..…………………
6.10.4 Advanced Network Setup……………..…………………
7. PTZ Control……………………….………………………………
8. Search/Playback/Archive (Administrator/Supervisor)………....
8.1 Search By Time……………………………………….…………
8.2 Search By Event / Log Display………………………….………
8.3 Smart Search………………………..………….……….………
8.4 Search Archived Files………………………….……….………
8.5 POS Search…………………………………….……….………
8.6 Playback/Archive For Search By Time………….….….………
8.7 Playback/Archive For Search By Event…………………………
8.8 Playback/Archive For Smart Search……………………………
8.9 Playback For Archived Files……………………………………
8.10 Playback/Archive For POS Search……………………………
9. Remote Access …………………………………………………..…
9.1 PC Remote Access…………………………………….…………
9.2 PDA/Mobile Phone Remote Access…………………….………
Appendix A – Specifications
Appendix B – Time Zone Table
Appendix C – Keyboard Control Protocol
Appendix D – MS-Windows HEM Utilities
Appendix E – GPS Function in Remote Software with Google Earth
Appendix F – Protocol Converter for Multiple POS
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1. Product Overview
The 960H/D1 half-realtime digital video/audio recorders are designed for use within a
surveillance system and are a combination of a hard disk recorder, a video
multiplexer, and a web server. To achieve the highest inter-connectivity and
inter-operability, this series of digital video/audio recorders are all based on
industry-leading front-end to back-end surveillance infrastructure. With
state-of-the-art system architecture, powerful hardware compression/decompression
engine, and intelligent recording algorithms, sixfold operation can be easily achieved
without sacrificing the increasing demands of functionality, performance, reliability,
and availability in the surveillance industry.
1.1 Features
!16 color and/or B/W cameras can be connected
!H.264 Main Profile video compression/decompression with configurable quality
!Hardware ADPCM audio compression/decompression
!Real sixfold operation - simultaneous record, live, playback, backup, control, &
remote access
!Record capabilities –
960H: up to 240 (NTSC) / 200 (PAL) FPS,
Full-D1: up to 360 (NTSC) / 300 (PAL) FPS,
Half-D1/CIF: up to 480 (NTSC) / 400 (PAL) FPS.
!Playback capabilities –
960H: up to 240 (NTSC) / 200 (PAL) FPS,
Full-D1: up to 360 (NTSC) / 300 (PAL) FPS,
Half-D1/CIF: up to 480 (NTSC) / 400 (PAL) FPS.
!Realtime live display, 30 (NTSC) / 25 (PAL) FPS, for each channel
!Support HDMI output, VGA output, and TV output
!Event recording, time-lapse recording or both
!Playback search by time or event (alarm, motion, & video loss)
!Smart search & playback
!Snapshot playback video
!Versatile display formats: full-screen, 4, 7, 9, 10, 13, and 16 split windows
!Digital zoom, X2 & X4
!Intelligent motion detection with programmable area and sensitivity
!Support privacy mask
!Powerful alarm processor with configurable triggering conditions and reactions
!Support push alarm notification to mobile phones
!Up to three internal hard disk drives with storage > 3TB/HDD
!eSATA extension for up to five external hard disk drives
!Support Advanced format HDD developed by Western Digital
!Video/audio backup to USB2.0 storage devices, including pen drive, DVD+RW,
DVD+R, and DVD-R
!Internal DVD Models: Video/audio backup to internal DVD, including
DVD+RW, DVD+R, and DVD-R
!Ethernet interface for remote access through web browser or proprietary remote
software, remote alarm notification, FTP video/audio storage, remote setup, and

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remote software upgrade
!Free DDNS server
!Support UPnP
!1 I.E./Firefox software for multiple DVRs
!PTZ control capabilities & RS-422/RS-485 keyboard control capabilities
!Multi-lingual support
!Multi-level password and authentication key protection to ensure high degree of
security
!Streaming video for mobile phone or PDA, no Apps required
!N-Streaming internet/intranet remote access
!Free iPhone/iPad/Android/Mac software app.
!GPS support
!POS support
!Support mouse operation

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2. Panels and Remote Controller
2.1 Front Panel
1. USB connector
Connect to USB 2.0 compatible device, such as USB 2.0 disk drive,
DVD+RW, USB 3G dongle, etc.
2. MODE Button
Press this button to toggle between live mode and playback mode in main
screen display. In some dialogs, this button is used as a miscellaneous
function key. At playing, this button is used as “slow backward”.
3. SEQ Button
Press this button to switch to or return from SEQ display mode in main
screen display. In some dialogs, this button is used as a miscellaneous
function key. At playing, this button is used as “slow forward”.
4. CALL Button
Press this button to switch to or return from full screen display of the focus
camera in main screen display. In some dialogs, this button is used as a
miscellaneous function key.
5. SEARCH Button
Press this button to display the search menu in main screen display. In
some dialogs, this button is used as a miscellaneous function key.

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6. REC Button
Press this button to force manual recording. To stop manual recording,
press it again.
7. Play/Pause Button ( )
Press this button to play the recorded images, or pause the playback.
8. Stop Button ( )
Press this button to stop the playback.
9. Copy Button ( )
Press this button to copy the playback images to the internal DVD writer or
the storage device connected to the USB port.Press this button again to
stop copying.
10.MENU / ESC Button
Press this button to display the main menu or escape to the upper level
display.
11.PAGE Button
Press this button for page down in multi-split-window displays.
12.Up/BS Button (!/BS)
Press this button to move the cursor or focus window in most
circumstances. In PTZ control, press this button to tilt up the camera. In
text editing mode, this button is used as “backspace” key.
13.Down/DEL Button ("/DEL)
Press this button to move the cursor or focus window in most
circumstances. In PTZ control, press this button to tilt down the camera.
In text editing mode, this button is used as “del” key.
14.Left/Right Buttons (#,$)
In PTZ control, press these buttons to pan the camera. In the other
screens, press this button to move the cursor or focus window.
15.ENTER Button
This button is used as “enter” key in most circumstances. In PTZ control,
this button is used to start/stop the selected PTZ control mode.
16.(Split Windows) +/- Buttons ( )
In split-window display, press these buttons for next/previous split-window
display. In the others, press these buttons to change the contents.
17.LEDs
Indicators for POWER, HDD, and Net.