VIOLIN 7700 FSP User manual

Document Number: 535-0291-00 Rev 02
7700 FSP Controller Service Guide
For Release 7.6.3.x

ii 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
LEGAL NOTICE
Copyright © 2014-2019 Violin Systems LLC. All rights reserved.
Violin and the Violin logo are registered trademarks of Violin Systems LLC. A complete list of Violin’s
trademarks and registered trademarks is available at www.violinsysems.com/company/trademarks/
All other brands, product names, company names, trademarks, and service marks are the properties of their
respective owners.
Violin Systems LLC
2560 N 1st Street, Suite 300
San Jose, CA 95131
USA

535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x iii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CHAPTER 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Violin-Sourced Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dell-Sourced Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
OEM Reference Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Overview: 7700 FSP Controller Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Guidelines for Servicing the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Handling of Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Checking 7700 FSP Controller Component Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Checking 7700 FSP Controller Power Supply LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Using the CLI to Check Component Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Symphony to Check Component Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using iDRAC to Check Component Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
CHAPTER 2. Replacing Components in the 7700 FSP Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Location of Components on 7700 FSP Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Preparing to Replace a Fibre Channel or iSCSI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Determining if a Card Requires Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Before Removing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Removing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Replacing Cards in Expansion-Card Riser 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing Cards in Expansion-Card Riser 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the Card in Expansion-Card Riser 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Replacing FC Switch-Based SFP Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Zone Guidelines on Replaced HBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Fibre Channel Zones in Northbound and Southbound HBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
CHAPTER 3. Reinstalling 7700 FSP Controller Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing Cards in Expansion-Card Riser 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing Cards in Expansion-Card Riser 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing a Card in Expansion-Card Riser 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Copying a Zone Configuration into a Replacement FC Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
CHAPTER 4. Configuring 7700 FSP Controller BIOS and RAID1 Settings. . . . . . . . . . . . . . . . . . . . . . 55
Verifying the BIOS Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring a RAID1 Boot Volume Using USB Install or Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 58

iv 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
Reconfiguring RAID1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Creating a New RAID1 Volume for 160 GB SATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
CHAPTER 5. Customer Support Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
When to Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Before You Contact Violin Systems Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 7
Preface
This preface outlines the organization of this book, describes document
conventions, and provides information about additional resources.
•Intended Audience on page 7
•Document Organization on page 8
•Reference Documents on page 8
•Document Conventions on page 9
•Contacting Violin Systems on page 10
Intended Audience
This guide is intended for experienced systems administrators. Violin Systems
assumes that you are experienced in installing and servicing high-performance
storage systems.
Contact Violin Systems Customer Support for any assistance with installing and
servicing this system. See Contacting Violin Systems on page 10 for contact
information.

87700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
Document Organization
This guide is organized into the following chapters:
•Chapter 1, Introduction—Contains guidelines for servicing the 7700 Controller and identifies
the Violin part numbers of the components that can be replaced.
•Chapter 2, Replacing Components in the 7700 FSP Controller—Shows the location of the
replaceable components in the 7700 Controller and provides replacement instructions.
•Chapter 3, Reinstalling 7700 FSP Controller Components—Contains procedures for
reinstalling the Violin-sourced 7700 Controller components following a motherboard
replacement.
•Chapter 4, Configuring 7700 FSP Controller BIOS and RAID1 Settings—Contains instructions
and procedures for verifying the BIOS settings following a motherboard replacement, and also
provides procedures for configuring RAID1 boot volume, needed for the installation or
recovery of the Concerto OS on a 7700 FSP Controller.
•Chapter 5, Customer Support Assistance—Provides a list of conditions when you may need to
seek assistance from Support, and the recommended information you should gather prior to
contacting Support for assistance.
Reference Documents
In addition to this guide, the following Violin Systems documents comprise the documentation suite
that will assist you with setting up, using and servicing the Violin device. These guides are available
for download from the Violin Systems Support site at http://www.violinsystems.com/support/
This document... Provides this information...
7700/7000 Series Flash Storage Platform Release Notes This set of release notes describes the new
features, resolved issues, known limitations, and
software upgrade instructions for the current
release of the 7700 and 7000 Series Flash
Storage Platform.
7700 Flash Storage Platform Installation Guide This guide provides instructions for installing and
configuring the devices in a Violin 7700 Flash
Storage Platform.
Reference Documents

535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 9
Document Conventions
Safety Icons
The table below summarizes warning, caution, and note icons used in this document and includes
sample text.
Typographical Conventions
The following typographic conventions are used in this guide:
Safety Icons
Icon Sample Text
WARNING! WARNING! Only authorized, qualified, and
trained personnel should attempt to work on this
equipment.
Caution: Caution: Follow the listed safety precautions when
working on the Controller.
Note: Note: Read through this entire chapter and plan your
installation according to your location before installing
the equipment. The following procedures and the order
in which they appear are general installation guidelines
only.
Format Meaning
Bold User Interface text.
Italic Provides emphasis and identifies variables and document
titles.
Courier New Command names, examples, and output.
Courier New Bold Input you must type exactly as shown.
<Courier New italic> Information for which you must supply a value.
[] Optional command parameters are enclosed within square
brackets.
|Separates a set of command choices from which only one
may be chosen.
{} Required command parameters that must be specified are
enclosed within curly brackets.
Typographical Conventions

10 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
Security
Violin Systems LLC, cannot be responsible for unauthorized use of equipment and will not make
allowance or credit for unauthorized use or access.
Contacting Violin Systems
To obtain additional information or technical support for Violin Systems products, or to obtain an
RMA number and replacement product, contact us at:
•Telephone (North America): 1-855-VIOLIN-5 (1-855-846-5465)
•Telephone (International): [phone], Extension 3
•Violin Systems Support Web site: http://www.violinsystems.com/support
•Violin Systems Support Email: [email protected]
For more information about requesting assistance from Violin Support Services, see Before You
Contact Violin Systems Support on page 69.

535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 11
CHAPTER 1 Introduction
This service guide provides instructions for removing and replacing only those
components that Violin Systems adds prior to delivery to the customer for
installation. These components include the following card types:
•Dual port 16Gbps Fibre Channel
•Dual port 10Gbps iSCSI
Note: Both the Fibre Channel and iSCSI cards support OM-3 multi-mode
50-nanometer optical patch cables with SFP+ with LC connectors.
While the 7700 FSP Controller are integral components in the Violin Systems 7700
Flash Storage Platform (FSP) storage cluster, the scope of this service guide is to
focus on providing information, instructions, and procedures for replacing the
Violin-sourced components in a 7700 FSP Controller.
Note: For details about the storage shelves and the Brocade®6510 Fibre
Channel switches, see OEM Reference Documentation on page 14. For more
information about the 7700 FSP storage cluster, see the 7700 Flash Storage
Platform Installation Guide.
The 7700 FSP Controller hardware chassis is based on the Dell®R720 server
platform. To manufacture the 7700 FSP Controller, Violin modifies the stock R720
hardware, adds its own components and labels, and loads its proprietary Concerto
OS 7.6.x OS software on this chassis.
This service guide contains procedures for replacing key components in the 7700
FSP Controller. In the event that any component fails and needs to be replaced,
you must first contact Violin Support Services using the information in Contacting
Violin Systems on page 10.

Chapter 1 - Introduction
12 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
Based on the severity of the issue, Violin Systems service personnel will determine whether it is
Violin-sourced components that need to be replaced, and if not, will work with Dell to ensure that
the Dell-sourced components are replaced.
Violin-Sourced Components
Table 1.1 lists the 7700 FSP Controller Field Replaceable Unit (FRU) components that are sourced
from Violin Systems, and these are normally only replaced by Violin Systems Service personnel.
Before replacing any of the FRU components, read the following guidelines in this chapter.
To determine the location of a failed component, you may need to use one of the following methods:
•Log in to the 7700 FSP Controller CLI and enter diagnostic commands to check component
status.
•Log in to and use Violin Symphony to set an alert rule, and check FSP or array component
status.
•Log in to and use iDRAC to check on 7700 FSP Controller component status.
This chapter describes how to access the 7700 FSP Controller using these three methods (for
details, see Checking 7700 FSP Controller Component Status on page 19).
Note: In some cases, qualified customer technicians may replace Violin-sourced FRUs after first
getting approval to do so from Violin Systems Support.
Figure 1.1 7700 FSP Controller

Violin-Sourced Components
535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 13
Table 1.1 Violin-Sourced Field Replaceable Units
Note: PCIe slots 2 and 7 are northbound (using Fibre Channel or iSCSI cards), while PCIe slots
4 and 5 are southbound (using Fibre Channel only). PCIe slots 3 and 6 are empty.
Caution: If there is a serious equipment problem that requires replacing both SSDs, which
contain the preinstalled Concerto OS software, or if you must replace an entire 7700 FSP Controller
unit, you will need to coordinate this with Violin Support Services.
PCIe
Slot #
Component
Description
Part
Number
7700 FSP Controller, 16Gb Fibre Channel
1 Dual port HBA, 10G with SFP+ (replication)
(HBA, 10GbE BT DA PCIe adapter, low-profile slot)
S-410-0273-00
2 Fibre Channel HBA, dual port, 16Gb (client IO)
(HBA, QLE2672-VLN, PCIe 16G FC, 2 PT, low-profile slot)
S-420-0101-00
4 Fibre Channel HBA, dual port, 16Gb (backend IO)
(HBA, QLE2672-VLN, PCIe 16G FC, 2 PT, HP, full-height slot)
S-410-0324-00
5 Fibre Channel HBA, dual port, 16Gb (backend IO)
(HBA, QLE2672-VLN, PCIe 16G FC, 2 PT, HP, full-height slot)
S-410-0324-00
7 Fibre Channel HBA, dual port, 16Gb (client IO)
(HBA, QLE2672-VLN, 16G FC, 2 PT, low-profile slot)
S-420-0101-00
-- 10GbE SFP (spare)
(SFP, Intel E10GSFP+SR Optics Ethernet)
S-420-0019-00
7700 FSP Controller, 10GbE iSCSI
1 iSCSI HBA, dual port, 10G with SFP+ (replication)
(HBA, 10GbE BT DA PCIe adapter, low-profile slot)
S-410-0273-00
2 iSCSI HBA, dual port, 10G (HBA, 10GbE BT DA PCIe adapter,
7000, HP (low-profile slot with full-height bracket)
S-410-0325-00
4 Fibre Channel HBA, dual port, 16Gb (backend IO)
(HBA, QLE2672-VLN, PCIe 16G FC, 2 PT, HP, full-height slot)
S-410-0324-00
5 Fibre Channel HBA, dual port, 16Gb (backend IO)
(HBA, QLE2672-VLN, PCIe 16G FC, 2 PT, HP, full-height slot)
S-410-0324-00
7 iSCSI HBA, dual port, 10G (HBA, 10GbE BT DA PCIe adapter,
7000, HP (low-profile slot with full-height bracket)
S-410-0325-00
-- 10GbE SFP (spare)
(SFP, Intel E10GSFP+SR Optics Ethernet)
S-410-0019-00
Brocade 6510 Switch, 16Gbps Fibre Channel
-- 16Gb Fibre Channel SFP optical transceiver (SWL is in base) S-420-0109-00

Chapter 1 - Introduction
14 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
Violin Support Services will arrange for the approved technical service personnel to ensure that all
of the Violin-sourced components, the Concerto OS software, and any other system components
are properly replaced.
Dell-Sourced Components
The following 7700 FSP Controller components are sourced from Dell, and normally would be
replaced by Dell service personnel:
•Motherboard
•Fan module
•Power module
•Boot drive
•SAS cable (Dell supplied)
For specific details about the chassis and hardware of the 7700 FSP Controller, see:
•Dell PowerEdge R720
•R720xd Owner's Manual
You can find these documents on the Dell Web site, and download them as necessary (the Dell
website URL is listed in OEM Reference Documentation on this page).
OEM Reference Documentation
•For the 7700 FSP Controllers, see the documentation for the Dell®PowerEdge R720 at:
http://www.dell.com
•For the Fibre Channel switches, see the documentation for the Brocade®6510 switch at:
http://www.brocade.com
Additional Violin Reference Documentation
•Replacing an SFP+ Transceiver on a Brocade® 6510 Switch
Overview: 7700 FSP Controller Components
The following sections provides figures and tables that describe key components of the 7700 FSP
Controller chassis:
•For 7700 FSP Controller front panel components, see 7700 FSP Controller Front Panel
Components on page 15.
•For 7700 FSP Controller rear panel components (Fibre Channel), see 7700 FSP Controller
Rear Panel Components (Fibre Channel) on page 16.
•For 7700 FSP Controller rear panel components (iSCSI), see 7700 FSP Controller Rear Panel
Components (iSCSI) on page 17.
•For 7700 FSP Controller power supply status LEDs, see 7700 FSP Controller Power Supply
Status LEDs on page 18.

Overview: 7700 FSP Controller Components
535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 15
7700 FSP Controller Front Panel Components
Table 1.2 provides descriptions of the 7700 FSP Controller front panel components.
Note: The 7700 FSP Controller rear panel illustration shows the card slot and port numbers for
both the Fibre Channel and iSCSI configurations. Table 1.3 describes the Fibre Channel card slot
and port numbers, and Table 1.4 describes the iSCSI card slot and port numbers.
Item Component Description
1 Power Button Switches the system power on or off.
2 System ID
Button
Press this button to cause the LCD panel on the front panel to flash, which
helps identify it in a heavily populated equipment rack (the LCD panel keeps
flashing until the System ID button is pressed again).
3 VGA Video
Connector
Front panel VGA port lets you connect a VGA monitor to the 7700 FSP
Controller for use as a local console.
4 LCD Menu
Buttons
Controls the cursor on the LCD panel:
—The<button moves the cursor left.
—The
√button selects the highlighted menu item.
—The>button or console client moves the cursor right.
5 LCD Panel Displays system information and error messages.
6 Information Tag Slides out of chassis and provides a place for recording important information
(for example, the MAC addresses of the Ethernet ports).
7 USB Ports Front USB 2.0 ports support flash media, mouse, or keyboard.
Table 1.2 7700 FSP Controller Front Panel Components
1 245
7
6
3

Chapter 1 - Introduction
16 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
7700 FSP Controller Rear Panel Components (Fibre Channel)
Table 1.3 provides descriptions of the 7700 FSP Controller rear panel components for the Fibre
Channel configuration.
Item Description
1 Slot 1, 10Gb Ethernet, Replication port (Rep0), slot-port 1-0
2 Slot 1, 10Gb Ethernet, Replication port (Rep1), slot-port 1-1
3 Slot 2, 16Gb FC, client IO Fibre Channel, Target port ID 107, slot-port 2-1
4 Slot 2, 16Gb FC, client IO Fibre Channel, Target port ID 106, slot-port 2-0
5 Slot 3 (empty)
6 iDRAC/IPMI port
7 Slot 4, 16Gb FC, backend IO Fibre Channel, Initiator port ID 104, slot-port 4-0
8 Slot 4, 16Gb FC, backend IO Fibre Channel, Initiator port ID 105, slot-port 4-1
9 Slot 5, 16Gb FC, backend IO Fibre Channel, Initiator port ID 100, slot-port 5-0
10 Slot 5, 16Gb FC, backend IO Fibre Channel, Initiator port ID 101, slot-port 5-1
11 Storage Cluster Interlink (SCI) port, 10 Gb Ethernet, sci0
12 SCI, 10 Gb Ethernet port, sci1
13 Ethernet Management port, 10Gb Ethernet, eth0
14 Ethernet Management port, 10Gb Ethernet, eth1
15 Slot 6 (empty)
16 Slot 7, 16Gb FC, client IO Fibre Channel, Target port ID 102, slot-port 7-0
17 Slot 7, 16Gb FC, client IO Fibre Channel, Target port ID 103, slot-port 7-1
Table 1.3 Descriptions of Fibre Channel Slots-Ports-Connectors on 7700 FSP Controller Rear Panel
1234
ST
2
1
iDRAC
2
1
3
750W750W
5
4
7
6
PCIe x8
16G FC/
10GbE
PORT 2
PORT 1
TX RX TX RX
PCIe x8
16G FC/
10GbE
PORT 2
PORT 1
TX RX TX RX
PCIe x8
16G FC/
10GbE
PORT2
PORT 1
TX RX TX RX
PCIe x8
16G FC/
10GbE
PORT 2
PORT 1
TX RX TX RX
6
5
12
34
78
910
11
12
13
16
17 15
14

Overview: 7700 FSP Controller Components
535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 17
7700 FSP Controller Rear Panel Components (iSCSI)
Table 1.4 provides descriptions of the 7700 FSP Controller rear panel components for the iSCSI
configuration.
Item Description
1 Slot 1, 10Gb Ethernet, Replication port (Rep0), slot-port 1-0
2 Slot 1, 10Gb Ethernet, Replication port (Rep1), slot-port 1-1
3 Slot 2, 10Gb, northbound iSCSI, Target port ID, slot-port 2-0, isc2
4 Slot 2, 10Gb, northbound iSCSI, Target port ID, slot-port 2-1, isc3
5 Slot 3 (empty)
6 iDRAC/IPMI port
7 Slot 4, 16Gb FC, southbound Fibre Channel, Initiator port ID 104, slot-port 4-0
8 Slot 4, 16Gb FC, southbound Fibre Channel, Initiator port ID 105, slot-port 4-1
9 Slot 5, 16Gb FC, southbound Fibre Channel, Initiator port ID 100, slot-port 5-0
10 Slot 5, 16Gb FC, southbound Fibre Channel, Initiator port ID 101, slot-port 5-1
11 Storage Cluster Interlink (SCI) port, 10 Gb Ethernet, sci0
12 SCI, 10 Gb Ethernet port, sci1
13 Ethernet Management port, 10Gb Ethernet, eth0
14 Ethernet Management port, 10Gb Ethernet, eth1
15 Slot 6 (empty)
16 Slot 7, 10Gb, northbound iSCSI, Target port ID, slot-port 7-1, isc1
17 Slot 7, 10Gb, northbound iSCSI, Target port ID, slot-port 7-0, isc0
Table 1.4 Descriptions of iSCSI Slots-Ports-Connectors on 7700 FSP Controller Rear Panel
1234
ST
2
1
iDRAC
2
1
3
750W750W
5
4
7
6
PCIe x8
16G FC/
10GbE
PORT 2
PORT 1
TX RX TX RX
PCIe x8
16G FC/
10GbE
PORT 2
PORT 1
TX RX TX RX
PCIe x8
16G FC/
10GbE
PORT2
PORT 1
TX RX TX RX
PCIe x8
16G FC/
10GbE
PORT 2
PORT 1
TX RX TX RX
6
5
12
34
78
910
11
12
13
16
17 15
14

Chapter 1 - Introduction
18 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
7700 FSP Controller Power Supply Status LEDs
Table 1.5 describes the status LEDs that display the current status of the 7700 FSP Controller
power supplies.
Table 1.5 Status LEDs for Power Supplies in 7700 FSP Controller
Guidelines for Servicing the System
Follow these guidelines when replacing the modules in a 7700 FSP Controller.
WARNING! Only authorized, qualified, and trained personnel should attempt to service or
maintain this equipment.
Safety Precautions
The following servicing guidelines must be followed when performing maintenance on the 7700
FSP Controller.
•Use caution when replacing components near the fan assembly. When the system is powered
on, the fans are moving and can cause damage to items that come in contact with the moving
parts.
•Use caution when removing and replacing any system module or components and avoid
contact with other modules and system components within the chassis. Failure to observe
these precautions creates a potential risk of damaging the system.
•When using metal tools such as screwdrivers, exercise caution to ensure that they do not
come in contact with any part of the system other than what is necessary. Failure to observe
these precautions creates a potential risk that could damage the system.
•Do not leave the system with its cover off for an extended period of time. Loose metal objects
from other sources may fall into the system causing damage.
Note: Refer to the Dell documentation for specific warnings, cautions, and general safety
precautions for opening and closing the system, and for removing and replacing components. Many
repairs may only be performed by certified service personnel.
LED Display Description
unlit Indicates that no AC power going to the power supply.
green Indicates that the power supplies are operating normally.
blinking green Indicates that the power supplies are not the same type.
blinking amber Indicates that a problem has been detected on the power supply.

Checking 7700 FSP Controller Component Status
535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 19
Handling of Replacement Parts
•Keep replacement parts in their ESD bags until ready for installation.
•Move packaging away from the system to avoid contamination.
•Do not touch the gold fingers on replacement cards, which can be damaged if handled
improperly.
Electrostatic Discharge Precautions
Follow these precautions to prevent ESD damage to the 7700 FSP Controller appliance:
•Wear ESD protection, such as a wrist or ankle strap that is properly grounded to avoid
damage from static electricity.
•Ensure the system is properly grounded.
•Ensure that you are properly discharged before servicing the system.
Checking 7700 FSP Controller Component Status
To determine the status of a failed component such as a card, a power module, or a fan, you can
use one of the following methods to check:
Note: For more details about key components and status LEDs, see Guidelines for Servicing the
System on page 18.
•Check the 7700 FSP Controller power supplies status LEDs.
•Log in to the 7700 FSP Controller Command Line Interface (CLI).
•Log in to Violin Symphony.
•Log in to iDRAC using a Web browser.
Checking 7700 FSP Controller Power Supply LEDs
Observe the current state of the 7700 FSP Controller power supplies based on the LED status
described in Table 1.5 (see 7700 FSP Controller Power Supply Status LEDs on page 18).
Using the CLI to Check Component Status
You can use the CLI to check for the port status associated with the cards, and there are two ways
to connect to the 7700 FSP Controller to check on status:
•Using a terminal emulation program such as PuTTY, xterm, or HyperTerminal, connect to the
management IP address of the 7700 FSP Controller using SSH.
Note: When using a terminal emulation program, make sure to set up logging so that you
can record the commands and processes used.

Chapter 1 - Introduction
20 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
•Using a USB keyboard and VGA monitor connection by connecting a keyboard to one of the
front/rear panel USB ports, and connecting a VGA monitor to one of the front/rear panel VGA
monitor ports on the 7700 FSP Controller.
Note: You can also use a Virtual Console remote access method by connecting to the iDRAC
(IPMI/iDRAC) port on the 7700 FSP Controller rear panel, and this emulates using a local
keyboard and VGA monitor.
Using CLI Commands with a 7700 FSP Controller
To connect to the 7700 FSP Controller, do the following:
1. Enter the management IP address or host name for the 7700 FSP Controller.
2. At the prompt, enter the default user name root and the password <password>.
3. Use the getadapterinfo CLI command to get the current link status and list of installed
cards in your 7700 FSP Controller, as shown in the following example:
Note: Concerto OS 7.5.4 and later releases will assume that the local host is the intended
target of commands when the server option (-s) is not specified. The exception for this is in HA
situations where enableha and disableha commands need to explicitly specify the -s local
host (primary) and -S partner (secondary). It remains a good practice to use the -s option
during HA events to be sure what Concerto OS instance is being addressed.
login as: root
Last login: Wed Feb 4 16:31:31 2016 from 10.11.11.10
######################################################################
## AUTHORIZED USERS ONLY ##
## ##
## The information on this computer is protected by ##
## intellectual property rights. Your activity may be ##
## monitored and recorded. ##
## ##
######################################################################
[root@hostname-1234 ~]#

Checking 7700 FSP Controller Component Status
535-0291-00 Rev 02 7700 FSP Controller Service Guide 7.6.3.x 21
The getadapterinfo command provides the current port status state of the adapters.
Using Symphony to Check Component Status
Using Violin Symphony, you can check on the status of some 7700 FSP Controller and 7700 FSP
storage cluster components. Symphony is the graphical administration tool that enables you to
configure and manage the installed 7000 Series FSP, 6000 Series array, and 7700 FSP Controllers.
For details on the supported 7000 Series FSP and 6000 Series array models, see the 7700 Flash
Storage Platform Installation Guide.
For the latest Symphony installation instructions, system requirements, supported platforms,
supported Web browsers, and post-installation procedures for installing and getting started with
Violin Symphony, see the Violin Symphony Installation Guide.
The following section assumes you have successfully installed Violin Symphony and the necessary
licenses. For more information about using Violin Symphony, see the Violin Symphony Online Help.
Note: Note that the IP address for Violin Symphony is customer-configurable. Note the static IP
address you assign to Violin Symphony during installation, or select DHCP and let it assign it an IP
address. If you choose to use DHCP, use your network management tools to look up the DHCP-
assigned IP for Symphony.
Prerequisites
Before attempting to log into Symphony, you need the following:
•Make sure that Violin Symphony VM (VMware) or Violin Symphony RPM (Red Hat Package
Manager) is properly installed and running in a location that can access your 7700 FSP
Controllers.
[root@hostname-1234 ~]# isscli getadapterinfo
Adapter Adapter Mode WWPN Target WWPN Port Status
Info
-----------------------------------------------------------------------------
0 MegaRAID
1 ahci
2 ahci
3 ahci
4 ahci
5 ahci
6 ahci
98 Violin
100 QLogic Dual 21-00-00-0e-1e-1f-89-50 21-00-00-1b-97-1f-89-50 Link Down
101 QLogic Dual 21-00-00-0e-1e-1f-89-51 21-00-00-1b-97-1f-89-51 Link Up
102 QLogic Dual 21-00-00-0e-1e-1f-8e-30 21-00-00-1b-97-1f-8e-30 Link Down
103 QLogic Dual 21-00-00-0e-1e-1f-8e-31 21-00-00-1b-97-1f-8e-31 Link Up
Command: getadapterinfo executed successfully.

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22 7700 FSP Controller Service Guide 7.6.3.x 535-0291-00 Rev 02
•The Web browser and computer from which you run Symphony needs to have connectivity to
the network segment where the 7700 FSP Controllers are running. This is because this
browser-based connection communicates directly with the server and clients.
Setting an Alert Rule to Check 7700 FSP Controller Status
Use the following procedure to log in to Symphony and set an alert rule to check on 7700 FSP
Controller status. Alert rules are Service Level Agreement (SLA) rules that track the performance
of devices that are being managed by Symphony.
Because alert rules track performance metrics, you can create and apply an alert rule to the 7700
FSP Controller based on the threshold you set for critical, warning, or informational alerts. The
active alert count appears in the upper right of the Symphony menu bar. For more information about
using or setting alert rules, see Violin Symphony Online Help.
To set an alert rule in Symphony:
1. Using one of the supported Web browsers, enter the Symphony IP address in the Address
field and press Enter.
The Violin Symphony Login dialog appears.
Note: Supported Web browsers are listed in the "System Requirements" section of the latest
Violin Symphony Installation Guide.
2. Enter your user name and password, and click Log In.
Note: The default login credentials are admin, admin.
3. Select Manage > Devices > Rules.
4. Select Alert Rules at the bottom of the navigation pane on the left, if it is not already selected.
5. At the top of the navigation pane, click Add Rule (+) and choose the FSP LUN Performance
option from the drop-down list.
The Alert Rule Details - Create window displays.
6. Enter a Name for the alert and a unique Description.
Note: The alert is enabled by default. To disable an alert until a later time, click the Enabled
option to toggle the setting to OFF.