VIP INTIPRDSG (GEN 3) User manual

Residential & Apartment
Intercom Systems
Installation Manual
Supports models from:
INT-Q1-22

VIP Vision Intercom Installation Manual - Version: INT-Q1-22
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1. Pre-Installation
1.1 Please Read Before Installation 4
1.2 Device Models & General Use 5
2. Wiring & Connections
2.1 Connection Diagrams - Door Stations 7
2.2 Connection Diagrams - Indoor Monitors 11
2.3 Door Strike Wiring 12
2.4 Intercom Wiring 13
3. Intercom Setup
3.1 One Key Conguration 16
3.2 Manual Conguration of a Residential Intercom System 19
3.3 Manual Conguration of an Apartment Intercom System 26
3.4 Re-conguring an Existing Intercom for Use on the Network 32
4. Additional Conguration
4.1 Adding IP Cameras to an Indoor Monitor 33
4.2 Adding Your Door Station to a VIP Vision NVR 34
4.3 Issuing Cards (For Door Stations with a Built-In Card Reader) 35
4.4 Adding Entry Codes (For Door Stations with a Built-In Keypad) 36
4.5 Setting Time & Date 37
4.6 Changing Door Station Video & Audio Settings 37
4.7 Door Station Latch Timing 38
4.8 Adjusting Monitor Audio Settings 38
4.9 Changing the IP Address of a Windows Computer 39
4.10 Finding Available IP Addresses 41
4.11 Using Cong Tool to Find & Initialise Devices on a Windows Computer 42
4.12 Initialising Devices With Cong Tool 42
4.13 Modify Device IP Addresses with VDP Cong Tool 43
Table of Contents

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Table of Contents
5. Mobile App
5.1 Remote Access for Residential Systems 44
5.2 Push Notications 45
5.3 Apartment Intercom Remote Access 45
6. Using the Intercom System
6.1 Making and Answering Calls 46
6.2 Taking Videos / Snapshots from the Indoor Monitor 46
6.3 Viewing Your Videos/Snapshots from the Indoor Monitor 46
6.4 Calling Between Indoor Monitors 47
6.5 Create Favourites 47
7. Troubleshooting
Factory Reset Intercom Devices 48

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1. Pre-Installation
Thank you for purchasing this Intercom System. This install guide
covers basic setup, installation and use of your intercom system.
For detailed technical support and software downloads, visit our
Help Centre at: help.c5k.info
help.c5k.info
• Settings password is user congured upon initial setup, it can be
entered after holding the Settings button for 6 seconds.
• Door Station’s default IP address is 192.168.1.108
• The Door Station’s username is “admin” and the password is
user congured upon initial setup. Please note that only the Door
Station has a web interface - the Indoor Monitor does not.
• If this is your rst time purchasing a VIP Residential IP Intercom,
we recommend setting it up on the bench before installation, to familiarize yourself with the
product. Upon installation, we recommend bringing a laptop to site to make any settings
changes that may be required. An understanding of basic computer networking is required.
• The IP intercom requires a CAT5e/CAT6 cable to be run between the Indoor Monitor and
Door Station. The cable must be terminated to TIA-568A or TIA568B standards. If you wish to
connect to the system remotely, your Indoor Monitor and Door Station must be connected to
your modem or network switch (sold separately) via a CAT5e/CAT6 cable.
• Power must be provided to each Door Station and Indoor Monitor - this can be done via Power
other Ethernet with a PoE switch, or via a separate DC power supply. Alternatively, 2-Wire
cabling can be used (available on select models only).
IMPORTANT:
• Door Stations are designed to mounted in a sheltered location, not exposed directly to weather.
• When installing the Door Station, apply outdoor silicone sealant between the Door Station and
the wall, and seal the hole that has been created for the cable to prevent water ingress. If using
a mounting box, ensure the box is also sealed, and the included waterproof rubber seals are
used when installing the screws.
1.1 Please Read Before Installation

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Single Call-button IP Door Stations
Image
Model INTIPRDSG (GEN 3) INTIPRDSG-P INTIPRDSJ INTIPRDSD
Features 2-Wire & IP
12V Out for Relay/INTIPDM
IP Only
12V Out for Relay/INTIPDM
IP Only
Card Reader
IP Only
Card Reader
Keypad for Unlock
12V Out for Relay/INTIPDM
Max Additional
Door Station 20 20 20 20
Max Monitors 10 10 10 10
Power DC 48V
1A, POE
DC 12V-24V
1A, POE
DC 12V
1A, POE
DC 12V
1A, POE
Remote Access Yes Ye s Yes Ye s
Multiple Call-button & Apartment IP Door Stations
Image
Model INTIPDDS2 INTIPDDS4 INTIPADSD
Features
IP Only
2 Call-buttons
Card Reader
IP Only
4 Call-buttons
Card Reader
IP Only
Card Reader
Keypad for Calling/Unlock
12V Out for Relay/INTIPDM
Max Additional
Door Station 20 20 10
Max Monitors 10 10 200
Power DC 12V 1A, POE DC 12V 1A, POE DC 12V 2A, POE
Remote Access Yes (One QR code per Main Monitor) Yes (One QR code per Main Monitor) N/A
1.2 Device Models & General Use

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1.2 Device Models & General Use
Indoor Monitors & Accessories
Image
Model INTIPMONGW
INTIPMONGB INTIPMONGBL INTIPMONDWH2 INTIPMONDBH2 INTIPMON INTIPDM
Features 7’’ IP Monitors 10’’ IP Monitors 7’’ IP Handset Monitors 7” IP Monitor Door Expansion Module
Power 12VDC / PoE 12VDC / PoE 12VDC / PoE 12VDC / POE (Requires
INTIPMONPOE) 12VDC
GEN.3 2-Wire
INTIPRDSG(GEN.3) INTIPMON2W2 INTIPPOE2W2
2-Wire & IP
12V Out for Relay/INTIPDM 7” 2-Wire Monitor 2-Wire Network Controller
Power via INTIPPOE2W Power via INTIPPOE2W 48VDC

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2.1 Connection Diagrams - Door Stations
2. Wiring & Connections
2.1.1 INTIPRDSG, INTIPRDSG-P & INTIPRDSG (GEN.3) - G Series Residential Door Station
INTIPRDSG(GEN.3)INTIPRDSG-P
Name Description
Ethernet Port Power over Ethernet & network connectivity
Reset Button Reset conguration back to factory default settings
Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall
8-Pin
Connector
EOC1 (GND) (INTIPRDSG Only) 12V DC negative input/2-Wire connection port
2-wire-(GND) (INTIPRDSG GEN.3 Only) 48V DC negative input/2-Wire connection port
GND (INTIPRDSG-P Only) 24V DC negative input
EOC1 (+12) (INTIPRDSG Only) 12V DC positive input/2-Wire connection port)
2-wire-(48V) (INTIPRDSG GEN.3 Only) 48V DC positive input/2-Wire connection port
+24V (INTIPRDSG-P Only) 24V DC positive input
ALARM_COM Alarm common comtact
ALARM_NO Alarm normally open contact
RS485A For use with the INTIPDM
RS485B For use with the INTIPDM
12V_OUT 12V DC positive output, 100ma max current. For use with the INTIPDM
GND Ground connection for 12V_OUT
6-Pin
Connector
DOOR_NO Door relay normally open contact
DOOR_COM Door relay common contact
DOOR_NC Door relay normaly closed contact
GND Ground connection for DOOR_FB or DOOR_BUTTON
DOOR_FB Door latch feedback input, for use with monitored door latch
DOOR_BUTTON Exit button dry contact input, triggers door relay when shorted to GND

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2.1 Connection Diagrams - Door Stations (cont.)
2.1.2 INTIPDDS2 & INTIPDDS4 - Residential Door Stations
Name Description
Ethernet Port Power over Ethernet & network connectivity
12-Pin
Connector
12V 12V DC positive input
GND 12V DC negative input / Ground connection for FEEDBACK or Unlock
NO Door relay normally open contact
COM Door relay common contact
NC Door relay normally closed contact
FEEDBACK Door latch feedback input, for use with monitored door latch
UNLOCK Exit button dry contact input, triggers door relay when shorted to GND
RS485A For use with the INTIPDM
RS485B For use with the INTIPDM
ALM_IN Alarm input contact
ALM_NO Alarm normally open contact
ALM_COM Alarm common contact

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2.1 Connection Diagrams - Door Stations (cont.)
2.1.3 INTIPRDSJ - J Series Residential Door Station
Name Description
Ethernet Port Power over Ethernet & network connectivity
Reset Button Reset conguration back to factory default settings
Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall
12-Pin
Connector
12V 12V DC positive input
GND 12V DC negative input
NO Door relay normally open contact
COM Door relay common contact
NC Door relay normally closed contact
FEEDBACK Door latch feedback input, for use with monitored door latch
UNLOCK Exit button dry contact input, triggers door relay when shorted to GND
GND Ground connection for FEEDBACK or UNLOCK
RS485A For use with the INTIPDM
RS485B For use with the INTIPDM
N/A Not used

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Name Description
Ethernet Port Power over Ethernet & network connectivity
Reset Button Reset conguration back to factory default settings
Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall
12-Pin
Connector
DC_IN 12V DC positive input
GND 12V DC negative input
ALM_OUT_NO Alarm output normally open contact
ALM_OUT_COM Alarm output common contact
GND Ground contact to be used with ALM_IN
ALM_IN Alarm input contact
NO Door relay normally open contact
COM Door relay common contact
NC Door relay normally closed contact
GND Ground connection for SR or PUSH
PUSH Exit button dry contact input, triggers door relay when shorted to GND
SR Door latch feedback input, for use with monitored door latch
8-Pin
Connector
12V_OUT 12V DC positive output, 100ma max current (for use with the INTIPDM)
GND Weigand card reader ground connection
WG_D1 Weigand card reader D1 connection
WG_D0 Weigand card reader D0 connection
WG_LED Weigand card reader LED connection
GND Ground connection for 12V_OUT
RS485B For use with the INTIPDM
RS485A For use with the INTIPDM
2.1 Connection Diagrams - Door Stations (cont.)
2.1.4 INTIPADSD - Apartment Series Door Station

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2.2 Connection Diagrams - Indoor Monitors
Name Description
Power Input 12VDC Power Input
Alarm Ports (For use with alarm sensors,
when using the Indoor Monitor as a basic
alarm)
6 Alarm Inputs
1 Alarm Output
Network Port RJ-45 Connection
Note: Below is INTIPMONGW and INTIPMONGB Indoor Monitor, other models vary slightly.
2.2.1 INTIPMONGW / INTIPMONGB Indoor Monitor

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2.3 Door Strike Wiring
If wiring the Door Station to anything
other then a door latch, such as an
electric gate with dry contacts, it is
recommended to use an external relay.
The relay pictured is a 5 pin relay.
Before connecting the Door Station to a
door latch or gate motor, refer to your
door latch or gate motor installation
manual for specic product information.
The Door Station uses a dry contact
relay, rated at Max 2A 30VDC.
If you require 2 door latch outputs to be
triggered individually, the INTIPDM is
required to trigger a second latch.
Some models (e.g, INTIPRDSG(GEN.3),
INTIPRDSD, INTIPADSD) have a 12V_
OUT & GND that can be used to power
the INTIPDM. On models without these
outputs, this can be substituted for a
12VDC power supply.
If you require a push to exit button,
ensure it is a NO button.
Wire the latch as per one of the three
above methods, then connect your
button.
2.3.1 Normally Closed and Normally
Open Wiring
2.3.2 Using an External Relay
2.3.3 Two Door Latch Outputs using
an INTIPDM
2.3.4 Wiring a Push-to-Exit Button
For Door Station latch timing, see section 4.7.
-+
-+
- -+ +

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2.4 Intercom Wiring
2.4.1 Selecting a Cable Type
2.4.2 1-to-1 IP Intercom Wiring for No Network Connectivity
There are 2 different cable types that can be used for wiring the intercom system, network cabling (CAT5e/6) or
2-wire cabling. Conguration is the same for both network and 2-wire intercoms installations, but different hardware
is required.
Network cabling, also known as Ethernet or data cabling is most commonly used in a new installation where no
existing cable is installed.
2-Wire is used when there is existing cable installed at the premises, and the old intercom or doorbell is being replaced.
2-Wire cable needs to be a minimum of 24 strand, 0.20mm in size. The cable needs to have 2 insulated conductors.
4-core or 6-core cable can be used, but you must ensure only 2 cores of the cable are connected. Doubling up the
pairs will cause an unreliable connection due to the way the data is transmitted. Maximum cable distance is 100m.
One-key Conguration is not available on 2-Wire intercom devices, manual conguration is required see section 3.2
Manual Conguration of a Residential Intercom System for details.
Using a DC Power supply (Voltage will differ depending on model and direct connection between the devices with a
CAT5e/6 cable. (No network connection)

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2.4 Intercom Wiring (cont.)
2.4.3 IP Intercom Wiring for Network Connectivity
Using a PoE Switch connected to a router OR using a DC power supply and an Ethernet switch connected to a modem.

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2.4 Intercom Wiring (cont.)
2.4.4 GEN.3 2-Wire Intercom
Using the INTIPPOE2W2 connected to a router (optional) and 48VDC Power Supply.
This wiring conguration is only suitable for use with the INTIPRDSG (GEN.3) Door Station and INTIPMON2W2 2-Wire
Indoor Monitor. No other devices will work in this conguration, and will be permanently damaged if connected.
2-Wire Wiring
2-Wire plus IP Intercom Products Wiring

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1. Connect the intercom equipment (Refer to 2.
Wiring & Connections). If you wish to have
network connectivity, ensure your modem is
connected.
2. Choose a Monitor to be your Master Indoor
Monitor. All conguration will be performed from
this device, do not congure any other monitor.
3. Set the Region and Language, then select OK.
(Fig 3.1)
4. Select Villa, then select OK (Fig 3.2)
5. Select First-time Cong, then select OK. (Fig 3.3)
3. Intercom Setup
This setup method is intended for conguring single call-button Door Stations to call one or more Monitors in a group.
It is the quickest setup method and does not require a computer unless adjusting settings such as door latch timing
and date & time.
3.1 One Key Conguration
Fig 3.2: Installation Selection
Do you want to do quick conguration?
OK
Apartment Villa
Fig 3.1: Language Selection
Region
Language
OK
Australia
English
Fig 3.3: First-time Cong
Cong Mode
OK
Continued on next page g
First-time Cong
Replace the Existing Main VTH

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3.1 One Key Conguration (cont.)
6. The monitor will check to see if it
can nd a free IP address from your
modem via DHCP. If successful it will
select DHCP, else it will select Static
IP and prompt you to set one manually.
Select Next. (Fig 3.4)
NOTE: To set a specic IP Address instead
of using the one selected by DHCP, Select
Static IP and enter the desired IP Address.
7. Enter a 6 digit password and email to
be used for all Monitors (VTH). (Fig 3.5)
8. Enter an 8-32 character password and
email to be used for all Door Stations
(VTO). (Fig 3.6)
9. Select Batch Initialization. Once all
devices are initialized select Next. (Fig
3.7)
Continued on next page g
Fig 3.6: Set VTO Password
Set VTO Password
OKBack
8~32 characters password
8~32 characters password
This email is used to reset the password
Password ••••••••
Conrm PWD ••••••••
Email [email protected] a
Fig 3.5: Set VTH Password
Set VTH Password
OKBack
8~32 characters password
8~32 characters password
This email is used to reset the password
Password ••••••
Conrm PWD ••••••
Email [email protected] a
Device
Type SN MAC IP Status Operation
Local 5L0A0C... 08:ed... 192.168.1.100 Initialised
VTH 6F01254P... 08:ed... 192.168.1.4 Initialised
VTO 5G00D19... a0:bd... 192.168.1.108 Initialised
Fig 3.7: Device Initialisation
Search Device
RefreshBack NextBatch Initialisation
Fig 3.4: Device Initialisation
Device Init
OK
Local IP 192.168.1.100
Netmask 255.255.255.0
Gateway 192.168.1.1
aDHCP Static IP

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3.1 One Key Conguration (cont.)
Fig 3.9: VTO Cong
VTO Cong
OKBack
Date Format DD-MM-YYY
Time Format 24-Hour
Date 01-01-2020
Time 00:00:00
Local IP 192.168.1.103
Netmask 255.255.255.0
Gateway 192.168.1.1
Only one main VTO can be exist in the system
Video
Standard
Main
PAL
Sub
NTSC
Device
Type SN MAC IP Main/ Sub Results Cong
Local 5L0A0C... 08:ed... 192.168.1.100 Main -- Edit
VTH 6F01254P... 08:ed... 192.168.1.4 SUB -- Edit
VTO 5G00D19... a0:bd... 192.168.1.108 MAIN -- Edit
Fig 3.8: Network Cong
Network Cong
One-key CongQuit
10. Select Edit next to the VTO marked as
Main (Fig 3.8). Set the Date and Time
Zone, then select OK. (Fig 3.8)
NOTE: Make sure time and date are set
correctly, otherwise you may be unable
to add the device to the app. Once
conguration has been completed time
and date can only be changed from the
web interface of the Door Station.
11. (Optional) If you set a specic IP
Address in Step 6, select Edit/Change
next to each device to set a specic IP
Address for that device.
12. Select One-key Cong. Once
conguration is complete, the devices
will reboot.
a
a a

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Device IP Addresses Subnet Mask Gateway Password Type Main/Sub VTO/VTH No.
Door Station 1 192.168.1.108 255.255.255.0 192.168.1.1 admin123 VTO Main 8001
Door Station 2 192.168.1.109 255.255.255.0 192.168.1.1 admin123 VTO Sub 8002
Indoor Monitor 1 192.168.1.110 255.255.255.0 192.168.1.1 888888 VTH Main 9901#0
Indoor Monitor 2 192.168.1.111 255.255.255.0 192.168.1.1 888888 VTH Sub 9901#1
3.2 Manual Conguration of a Residential Intercom System
This setup method is intended for conguring single call-button Door Stations to call one or more Monitors in a group.
This method requires a Windows computer for conguration and has the advantage of allowing you to customize
settings on the Door Station to suit your requirements, as you will be logged into the Door Station’s web interface.
Below are the example details that we will be using for this guide. If you intend on connecting the intercom to your
network for remote access, you will need to obtain the local IP address details for your network. (Refer to 4.10 Finding
Available IP Addresses) Replace the example IP addresses with IP addresses suitable for your network.
Fig 3.10: Example IP Addresses for a 2-to-2 Intercom system
1. Connect the intercom equipment (Refer to 2. Wiring & Connections)
2. Connect your Windows computer to the network switch/modem
with a CAT5 cable.
3. Congure your computer to be in the same IP address range as
the Door Station (Refer to Section 4.9.)
4. Open a web browser (Internet Explorer is recommended) and
enter the default IP address of the Door Station (192.168.1.108)
into the address bar.
5. You will be prompted to set a password (admin123). Select Next.
(Fig 3.11)
3.2.1 Conguring the Main Door Station
Follow the steps below to congure the Main Door Station. This Door Station will act as the SIP Server and will have
all Monitors and Door Stations connected to it.
Fig 3.11: Door Station Initialisation
6. Tick the check box and enter an email address - this will be used to
reset the password if it is ever forgotten. Select Next.
Continued on next page g

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3.2 Manual Conguration of a Residential Intercom System (cont.)
7. Log in to the Door Station. The
username is admin and the password
is the one set in Step 5. (Fig 3.12)
8. Select Local Settings, then System.
Click Sync PC to set the time & date
to that of your computer. Enable and
set DST if you are in a location that has
daylight savings.
NOTE: Ensure the time & date is set
correctly, otherwise you may be unable to
add the device to the phone app.
9. Select Network, then Basic. Set the IP
Address, Subnet Mask and Default
Gateway to suit your network. If no
remote connection is required, use the
example in Fig 3.10. Select Save. The
Door Station will reboot. (Fig 3.13)
Fig 3.13: Door Station Network Settings
Fig 3.12: Door Station Home Page