Grandstream Networks GDS3710 User manual

Grandstream Networks, Inc.
GDS3710 - Hemispheric HD IP Video Door System
User Manual

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GDS3710 User Manual
COPYRIGHT
©2017 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.

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GDS3710 User Manual
GNU GPL INFORMATION
GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

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GDS3710 User Manual
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 11
CHANGE LOG..............................................................................................................12
Firmware Version 1.0.2.9 .....................................................................................................................12
Firmware Version 1.0.2.5 .....................................................................................................................12
Firmware Version 1.0.1.19 ...................................................................................................................12
WELCOME ...................................................................................................................13
PRODUCT OVERVIEW ................................................................................................14
Feature Highlights................................................................................................................................14
Technical Specifications.......................................................................................................................14
GETTING STARTED.....................................................................................................17
Equipment Packaging ..........................................................................................................................17
Description of the GDS3710 ................................................................................................................18
Connecting and Setting up the GDS3710............................................................................................18
GDS3710 Wiring Connection...............................................................................................................19
GDS3710 Back Cover Connections ....................................................................................................20
Connection Example............................................................................................................................21
Power the unit using PoE .............................................................................................................21
Power the unit using PSU.............................................................................................................22
GETTING TO KNOW GDS3710 ...................................................................................23
Connecting GDS3710 to Network with DHCP Server .........................................................................23
Windows Platform.........................................................................................................................23
UPnP.....................................................................................................................................................23
GS Search.............................................................................................................................................25
GDS Manager Utility Tool......................................................................................................................25
Apple Platform ..............................................................................................................................26
Connect to the GDS3710 using Static IP.............................................................................................28

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GDS3710 User Manual
GDS3710 APPLICATION SCENARIOS .......................................................................30
Peering Mode without SIP Server........................................................................................................30
Peering using SIP Server (UCM6XXX)................................................................................................30
Using a Network Video Recorder (GVR355X).....................................................................................31
GDS3710 PERIPHERAL CONNECTIONS ...................................................................33
Alarm IN/OUT ......................................................................................................................................34
Protection Diode ..................................................................................................................................34
Connection Examples ..........................................................................................................................35
Wiring Sample using 3rd Party Power Supply...............................................................................36
Wiring Sample using Power Supply for both GDS3710 and Electric Strike .................................36
Wiring Sample using PoE to power GDS3710 and 3rd Party Power Supply for Electric Strike....37
Good Wiring Sample for Electric Strike and High Power Device .................................................38
Wiegand Module Wiring Examples......................................................................................................38
Input example with 3rd party power supply for Wiegand device ..................................................38
Input example with power supply for both GDS3710 and Wiegand Device .................................39
Output example with 3rd party power supply for Wiegand device ................................................39
Wiegand RFID Card Reader Example .........................................................................................40
GDS3710 HOME WEB PAGE.......................................................................................41
GDS3710 Configuration & Language Page.........................................................................................42
GDS3710 SETTINGS....................................................................................................43
Live View Page ....................................................................................................................................43
Door System Settings ..........................................................................................................................44
Basic Settings ...............................................................................................................................44
Card Management ........................................................................................................................47
Add Users Manually..............................................................................................................................47
Add Users Automatically.......................................................................................................................49
System Settings ...................................................................................................................................49
Date & Time Settings....................................................................................................................49
Network Settings...........................................................................................................................50

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GDS3710 User Manual
Access Settings ............................................................................................................................52
User Management ........................................................................................................................52
SIP Settings .........................................................................................................................................53
SIP Basic Settings ........................................................................................................................53
SIP Advanced Settings .................................................................................................................54
White List ......................................................................................................................................55
Video & Audio Settings ........................................................................................................................56
Video Settings...............................................................................................................................56
OSD Settings ................................................................................................................................59
CMOS Settings .............................................................................................................................59
Audio Settings...............................................................................................................................60
Alarm Config ........................................................................................................................................61
Alarm Events Config .....................................................................................................................61
Motion Detection ...................................................................................................................................63
Digital Input...........................................................................................................................................64
Alarm Output.........................................................................................................................................64
Hostage Code.......................................................................................................................................64
Tamper Alarm .......................................................................................................................................65
Keypad Input Error Alarm......................................................................................................................65
Alarm Schedule ............................................................................................................................65
Alarm Action..................................................................................................................................66
Alarm Phone List ..........................................................................................................................68
Email & FTP Settings...........................................................................................................................68
Email Settings...............................................................................................................................68
FTP & Center Storage ..................................................................................................................70
Maintenance Settings ..........................................................................................................................70
Upgrade ........................................................................................................................................71
Reboot & Reset ............................................................................................................................71
Debug Log ....................................................................................................................................72
Data Maintenance.........................................................................................................................73
Status...................................................................................................................................................74

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GDS3710 User Manual
System Info...................................................................................................................................74
Network Info..................................................................................................................................75
CONNECTING GDS3710 WITH GXV32XX ..................................................................77
CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM.......................................78
EXPERIENCING THE GDS3710 ..................................................................................79

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GDS3710 User Manual
Table of Tables
Table 1: GDS3710 Features in a Glance ....................................................................................................14
Table 2: GDS3710 Technical Specifications ...............................................................................................14
Table 3: Equipment Packaging ...................................................................................................................17
Table 4: GDS3710 Wiring Connection ........................................................................................................19
Table 5: Home Page Description ................................................................................................................41
Table 6: Door System Settings....................................................................................................................45
Table 7: Card Info........................................................................................................................................48
Table 8: Date & Time...................................................................................................................................50
Table 9: Basic Settings................................................................................................................................51
Table 10: Access Settings ...........................................................................................................................52
Table 11: User Management .......................................................................................................................53
Table 12: SIP Basic Settings .......................................................................................................................53
Table 13: SIP Advanced Settings ................................................................................................................55
Table 14: White List.....................................................................................................................................56
Table 15: Video Settings .............................................................................................................................58
Table 16: OSD Settings...............................................................................................................................59
Table 17: CMOS Settings............................................................................................................................60
Table 18: Audio Settings..............................................................................................................................61
Table 19: Motion Detection..........................................................................................................................63
Table 20: Digital Input..................................................................................................................................64
Table 21: Hostage Code Alarm ...................................................................................................................64
Table 22: Tamper Alarm ..............................................................................................................................65
Table 23: Keypad Input Error Alarm ............................................................................................................65
Table 24: Alarm Actions...............................................................................................................................67
Table 25: Alarm Phone List .........................................................................................................................68
Table 26: Email Settings - SMTP ................................................................................................................69
Table 27: FTP..............................................................................................................................................70
Table 28: Upgrade.......................................................................................................................................71
Table 29: Reset & Reboot ...........................................................................................................................72
Table 30: System Info..................................................................................................................................75
Table 31: Network Info ................................................................................................................................76

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GDS3710 User Manual
Table of Figures
Figure 1: GDS3710 Package ......................................................................................................................17
Figure 2: GDS3710 Front View ...................................................................................................................18
Figure 3: GDS3710 Back View ...................................................................................................................18
Figure 4: GDS3710 Back Cover Connections ............................................................................................20
Figure 5: GDS3710 Back Cover .................................................................................................................21
Figure 6: Connection Example....................................................................................................................21
Figure 7: Powering the GDS3710 ...............................................................................................................22
Figure 8: Detecting GDS3710 via UPnP.....................................................................................................24
Figure 9: GDS3710 Login Page ..................................................................................................................24
Figure 10: GS Search Discovery ................................................................................................................25
Figure 11: GDS3710 Detection ...................................................................................................................26
Figure 12: Apple Safari Settings Page ........................................................................................................27
Figure 13: Bonjour Setting Page .................................................................................................................27
Figure 14: MJPEG Stream ..........................................................................................................................28
Figure 15: Static IP on Windows .................................................................................................................29
Figure 16: Peering GDS3710 with UCM6XXX............................................................................................31
Figure 17: Peering GDS3710 with GVR3550 .............................................................................................32
Figure 18: Peripheral Connections for GDS3710 .......................................................................................33
Figure 19: Alarm_In/Out Circuit for GDS3710.............................................................................................34
Figure 20: Protection Diode - Example 1 ....................................................................................................35
Figure 21: Protection Diode - Example 2 ....................................................................................................35
Figure 22: 3rd party Power Supply Wiring Sample ......................................................................................36
Figure 23: Power Supply used for both GDS3710 and Electric Strike .......................................................36
Figure 24: Wiring Sample using PoE to power GDS3710 and 3rd party Power Supply for Electric Strike .37
Figure 25: Example to Avoid when Powering the Electric Strike ................................................................37
Figure 26: Electric Strike and High Power Device Example .......................................................................38
Figure 27: Wiegand Input Example with 3rd party Power Supply................................................................38
Figure 28: Wiegand Input Example with Power Supply for GDS3710 and Wiegand Device .....................39
Figure 29: Wiegand Output Wiring Example...............................................................................................39
Figure 30: Wiegand RFID Card Reader Example ......................................................................................40
Figure 31: Home Page ................................................................................................................................41
Figure 32: Switch Language Page ..............................................................................................................42
Figure 33: Live View Page ..........................................................................................................................43
Figure 34: Door System Settings Page.......................................................................................................44
Figure 35: Card Management .....................................................................................................................47
Figure 36: Card Info ....................................................................................................................................48
Figure 37: Date & Time Page......................................................................................................................50
Figure 38: Basic Settings Page...................................................................................................................51
Figure 39: Access Settings Page ................................................................................................................52

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GDS3710 User Manual
Figure 40: User Management Page ............................................................................................................53
Figure 41: SIP Basic Settings Page ............................................................................................................53
Figure 42: SIP Advanced Settings Page .....................................................................................................54
Figure 43: White List Page..........................................................................................................................56
Figure 44: Video Settings Page ..................................................................................................................57
Figure 45: OSD Settings Page....................................................................................................................59
Figure 46: CMOS Settings Page.................................................................................................................60
Figure 47: Audio Settings Page ..................................................................................................................60
Figure 48: Events Page...............................................................................................................................62
Figure 49: Region Config ............................................................................................................................63
Figure 50: Digital Input ................................................................................................................................64
Figure 51: Alarm Schedule..........................................................................................................................65
Figure 52: Edit Schedule.............................................................................................................................66
Figure 53: Alarm Action ...............................................................................................................................67
Figure 54: Edit Alarm Action........................................................................................................................67
Figure 55: Alarm Phone List........................................................................................................................68
Figure 56: Email Settings - SMTP Page .....................................................................................................69
Figure 57: Picture Storage Settings ............................................................................................................70
Figure 58: Upgrade Page............................................................................................................................71
Figure 59: Reset & Reboot Page ................................................................................................................72
Figure 60: Debug Log Page ........................................................................................................................73
Figure 61: Data Maintenance Page ............................................................................................................74
Figure 62: System Info Page.......................................................................................................................75
Figure 63: Network Info Page .....................................................................................................................76

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GDS3710 User Manual
DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your GDS3710. And
it covers the topic of connecting and configuring the GDS3710, making basic operations and the call
features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Manual”.
This guide covers following topics:
•Product Overview
•Getting Started
•Getting to Know GDS3710
•GDS3710 Application Scenarios
•GDS3710 Peripheral Connections
•GDS3710 Home Web Page
•GDS3710 Settings
•Experiencing the GDS3710

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GDS3710 User Manual
CHANGE LOG
This section documents significant changes from previous versions of user guide for GDS3710. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.2.9
•Added back DTMF Open Door as optional choice, with user acknowledging the security risk.
[Enable DTMF Open Door]
•Revised “Alarm Output Duration(s)” choice option as 5/10/15/20/25/30 seconds. [Alarm Output
Duration(s)]
Firmware Version 1.0.2.5
•Added folder creation and file arrangement if multiple GDS3710s are uploading snapshots to FTP
server.
•Improved the password prompt wording.
•Added DTMF audio playing when key be pressed. [Key Tone Type]
•Separated volume control under Web GUI -> Audio Settings. [System Volume][Doorbell Volume]
•Added “Audio, Snapshot, Recording and File Path Saved” operation with icons at Live View
webpage. [Live View Page]
•Added “show password” feature when the eye icon be clicked in the webGUI.
•Added prompt popup message when capture button clicked.
•Use different email title to separate the Motion Detection and Temperature Out of the Range alarm.
•Set initial value of “0” for Virtual Number and SIP number if user leaving the field empty. [Virtual
Number][SIP Number]
•Added support open door remotely via GDS Manager utility (after GDS Manager version 1.0.0.78)
•Supported GXP color phone JPEG_Over_HTTP with encryption and authentication. This feature is
pending on GXP/UCM6xxx firmware availability. Currently this feature does not support 3rd party
PBX if SIP extension is used in Open Door configuration.
•Added SSH support with default TCP port 22. [SSH][SSH Port]
•Added GS_Wave (Android/iOS) Application support for Open Door. [CONNECTING GS WAVE
WITH GDS3710 DOOR SYSTEM]
•Enhanced webGUI login process and added random default password.
•Enhance security by disable the DTMF to open door
•Added support of sending DTMF tone in SIP calling (RFC2833, SIP INFO). [DTMF Enable]
Firmware Version 1.0.1.19
•This is the initial version for GDS3710.

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GDS3710 User Manual
WELCOME
Thank you for purchasing Grandstream GDS3710 Hemispheric HD IP Video Door System, an innovative
IP based powerful video door system.
GDS3710 HD IP Video Door System is a hemispheric IP video door phone and a high-definition IP
surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by an
advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional
performance in all lighting conditions. The GDS3710 IP video door system features industry-leading
SIP/VoIP for 2-way audio and video streaming to smart phones and SIP phones. It contains integrated PoE,
LEDs, HD loudspeaker, RFID card reader, motion detector, lighting control switch and more.
GDS3710 HD IP Video Door System can be managed by Grandstream’s free window based management
software: GDS Management Software, a client/server based software which provided RFID card
management and basic reports for the door entrance.
Along with Grandstream videophone, mobile Apps, and Network Video Recorder (NVR), the GDS3710
provides a powerful recording and monitoring solution. It can be managed with GSURF Pro or any ONVIF-
compliant video management system. It also offers a flexible HTTP API for easy integration with 3rd party
applications and other surveillance systems.
GDS3710 is ideal for entry places requiring a wide-angle monitoring, such as banks, hotels, schools, office
building, retail stores and small warehouses, and for small to medium sized enclosed environments.

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GDS3710 User Manual
PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GDS3710.
Table 1: GDS3710 Features in a Glance
•High-performance streaming server allowing multiple simultaneous
streaming session accesses.
•2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
•Broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/NGN/IMS platforms.
•2 Channels Input/Output alarm.
•RS485, Wiegand Input and Output.
•RFID card reader.
•Weather proof, vandal resistant.
Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features and upgrade/provisioning settings for GDS3710.
Table 2: GDS3710 Technical Specifications
Video Compression
H.264 High Profile / Main Profile / Base Profile, Motion JPEG
Image Sensor
Resolution
1/2.7”, 2 Megapixel, 1920H x 1080V
Lens Type
1/2”, F2.5, FOV: 180°(W) x 150°(H)
Day & Night Mode
White LEDs with smart brightness control
Max Video Resolution
1920x1080
Max Frame Rate
30 frames per second
Minimum Illumination
0.5Lux
Wide Dynamic Range
Yes, up to 120dB
Embedded Analytics
Motion detection
Snapshots
Triggered upon events, sent via email and/or FTP
Multi-stream
Resolution
High-performance streaming server allowing multiple simultaneous accesses:
•Primary video stream: 1920 x 1080 resolution for continuous full HD recording.

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GDS3710 User Manual
•Secondary video stream: 640 x 480 resolution for SIP/VoIP video calls.
•Third video stream: 320 x 240 resolution for smartphone Apps.
Network Protocols
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS local upload and mass provisioning using
TR-069 (pending), ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
SSH, SMTP, TFTP, NTP, STUN, TLS, SRTP
SIP/VoIP Support
Broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/NGN/IMS platforms
Voice Codecs
G.711µ/a-law, G.722, in-band and out-of-band DTMF (in audio, RFC2833, SIP
INFO), AEC
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 QoS (ToS, DiffServ, MPLS)
Security
User and administrator level access control (pending), MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Upgrade /
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069
(Pending) or AES encrypted XML configuration file
Audio Input
Built-in Digital Microphone, up to 1.5m with AEC
Audio Output
Built-in HD Loudspeaker, sound quality suitable for up to 3 m
Keypad / Buttons
12-key touchpad plus a capacitive doorbell button, each with individual LED
illumination
RFID
125KHz: EM4100 (1 RFID card and 1 RFID key fob included)
Alarm Input
Yes, 2 channels, Vin < 15V, for door sensor or other devices
Alarm Output
Yes, 2 channels, 125VAC/0.5A, 30VDC/2A, Normal Open or Normal Close, for
electric lock, light switch or other devices
Network Interface
10M/100M auto-sensing
Expansion Interface
RS485, Wiegand input and output
Dimensions and
Weight
173mm(H) x 80mm(W) x 36mm(D)
0.6 Kg
Power Supply
PoE (Power over Ethernet) IEEE 802.3af Class 3, or 12VDC/1A connection (AC
power adapter not included)
Interoperability
ONVIF (Profile S) (pending)
Ingress Protection
Weather proof, vandal resistant, with support for extra back reinforcing metal plate
Temperature and
Humidity
Operation: -30°C to 60°C (-22°F to 140°F)
Storage: -35°C to 60°C (-31°F to 140°F)
Humidity: 10% to 90% Non-condensing
Protection Class
IP66 (EN60529), IK09 (IEC62262)

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GDS3710 User Manual
Compliance
FCC: Part 15 subpart B Class B; Part 15 C; MPE
CE: EN 55032 Class B; EN 61000-3-2; EN 61000-3-3; EN 50130; EN 60950-1; EN
300330; EN 301489; EN 62311
RCM: AS/NZS CISPR 22; AS/NZS 4268; AS/NZS 60950.1
IC: ICES-003; RSS310

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GDS3710 User Manual
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and
information for obtaining the best performance using the GDS3710 Video Door System.
Equipment Packaging
Table 3: Equipment Packaging
•1 x GDS3710
•1 x Installation Bracket
•1 x Drilling Template
•1 x Protecting Cap
•3 x Rubber Gaskets (for sealing the
back cable)
•6 x Back Panel Screws
•6 x Bracket Screws and Anchors
•4 x Anti-tamper screws
•1 x Anti-Tamper Hex Key
•1 x Wiegand Cable
•1 x Lens Cleaning Cloth
•1 x RFID Card (more can be purchased
from Partner/reseller)
•1 x Key Fob (more can be purchased from
Partner/reseller)
•1 x Frame Back Cover
•1 x Quick Installation Guide
•1 x GPL License
Figure 1: GDS3710 Package
Note: Check the package before installation. If you find anything missing, contact your system administrator

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GDS3710 User Manual
Description of the GDS3710
Below figures show the component of the back and front view of GDS3710 IP Video Door System:
Figure 2: GDS3710 Front View
Figure 3: GDS3710 Back View
Connecting and Setting up the GDS3710
The GDS3710 can be powered using PoE or PSU:
Using PoE as power supply (Suggested)
•Connect the other end of the RJ45 cable to the PoE switch.
•PoE injector can be used if PoE switch is not available.
Using the power adapter as power supply (PSU not provided)
•Connect the other end of the RJ45 cable to network switch or router.
•Connect DC 12V power source via related cable to the corrected PIN of the GDS3710.

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GDS3710 User Manual
GDS3710 Wiring Connection
Table 4: GDS3710 Wiring Connection
Jack
Signal
Function
Note
J2 (Basic)
3.81mm
TX+
Ethernet
PoE 802.3af
Class 3, 12.95W
Orange / White
Data
TX-
Orange
RX+
Green / White
RX-
Green
PoE_SP2
Blue +
Blue/White
Please twist these two wires together and connect to
SP1, SP2 respectively even the PoE NOT used.
PoE_SP1
Brown +
Brown/White
RS485_B
RS485
RS485_A
GND
Power Supply
DC 12V, 1A Minimum
12V
J3
(Advanced)
3.81mm
GND
Alarm GND
ALARM1_IN+
Alarm In
Vin<15V
ALARM1_IN-
ALARM2_IN+
ALARM2_IN-
NO1
Alarm Out
Relay: 30VDC/2A; 125VAC/0.5A
COM1
NO2
Electric Lock
For "Fail Secure" (Locked when Power Lost) Strike, connect COM2 &
NO2.
For "Fail Safe" (Open when No Power) Magnetic Lock, connect COM2 &
NC2.
Relay: 30VDC/2A; 125VAC/0.5A
COM2
NC2
J4 (Special)
2.0mm
GND
Wiegand Power
GND
Black
Both Input and Output MUST be connected
WG_D1_OUT
Wiegand Output
Signal
Orange
GDS3710 function as Output of Card Reader, Connect
Pin 1, 2, 3
WG_D0_OUT
Brown
LED
Wiegand Output
LED Signal
Blue
For External Card Reader; Or GDS3710 as Receiver
Only

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GDS3710 User Manual
WG_D1_IN
Wiegand Input
Signal
White
For External Card Reader
Connect Pin 1,4,5,6,7,8
WG_D0_IN
Green
BEEP
Wiegand Output
BEEP Signal
Yellow
For External Reader Only
5V
Wiegand Power
Output
Red
For External Card Reader Only.
12VDC powered External Card Reader must use own
power source, can NOT use this Pin.
GDS3710 Back Cover Connections
Figure 4: GDS3710 Back Cover Connections