VIP Watchguard NVR-Q320 User manual

Network Video Recorder
Installation Manual
Supports models from:
NVR-Q320

NVR Quick Start Guide - Version: NVR-Q320
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1. Pre-Installation
• Do not place cords from the NVR where they can be pinched or stepped on.
• Do not place heavy objects on cords, or cover cords with rugs or carpet.
• Do not expose the NVR to excessive heat or moisture.
• Leave at least 50mm of space between the NVR and other objects to allow ample air circulation.
• Never immerse any component in water and do not spray cleaners or solvents on the cameras.
• Shut down and unplug the recorder before cleaning. When cleaning, use a damp, lint-free cloth only.
• Service of your NVR or surveillance cameras should only be handled by qualied technicians.
1.1 Pre-Installation Safety Information
1. Connect the cameras to the NVR: Using CAT5e/CAT6 LAN cables, connect cameras to the built-in PoE Ports on
the back of the NVR. No additional power is required for the cameras.
2. Connect network switches to the NVR: Connect any network switches to the LAN ports on the back of the NVR.
NOTE: Connect to a LAN (Ethernet) port, NOT a PoE port.
3. Connect a display: Using an HDMI or VGA cable, connect a monitor or television (not included).
4. Connect the mouse: Connect the USB mouse to the rear USB port, saving the front port for easy USB backup.
5. Connect to your local network: Using the included Ethernet patch cable, connect to your switch or router.
6. Connect NVR power: Plug in the supplied AC power cord to the rear of the NVR.
1.2 Connecting your NVR and Cameras
The following section will detail connecting the NVR and surveillance cameras. It is recommended that cameras and
connections are tested before mounting. If there is no image, an error message or dark screen when rst connecting
cameras, see Troubleshooting in Section 8 in this guide.
Refer to 1.3 NVR Rear Panel & Setup Diagram for full NVR & system diagrams. Refer to rear panel diagram Fig 1.1 or
your NVRs diagram/dimensions for input and output locations.
Thank you for purchasing this Network Video Recorder. This
install guide covers basic setup, installation and use of your
surveillance system.
help.c5k.info
Note: This guide references the latest version of the NVR rmware (as of June
2020). Some images and instructions may differ depending on rmware version.
Upon activating power, LED lights at the front of the NVR should turn on and the NVR will sound on startup. The NVR
will then run your surveillance user interface. Cameras will be detected automatically. This completes a successful rst
boot of your surveillance system and you may begin conguring surveillance cameras.
For detailed technical support and software downloads, visit our
Help Centre at: help.c5k.info
We recommend only using Surveillance-grade HDDs with your NVR, such as Seagate Skyhawk or WD Purple. These
HDDs are built to handle the heavy workload of 24/7 recording; standard HDDs may encounter performance issues.
Before connecting your NVR (network video recorder) or cameras, please ensure the following safe installation
guidelines are adhered to.

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NOTE: Your NVR (network video recorder) model may differ - a 16 channel NVR is shown below.
Video Inputs: PoE/ePoE
network ports for camera
data & power
HDMI: HDMI video
output for modern
monitors & TVs
LAN: Network
(Ethernet) Ports
USB: Connect
mouse or backup
device
100~240VAC:
Power input
Audio: 1x channel RCA
input/2x channel output for
microphone/loudspeaker
VGA: Video
output for
older monitors
Alarm: External
alarm trigger
input/output
Fig. 1.1: NVR Rear Panel Diagram
1.3 NVR Rear Panel & Setup Diagram
PoELAN
Fig. 1.2: System Setup Example
Monitor
Router
IP Cameras
(Direct PoE)
IP Cameras
(via PoE Switch)
PoE Network
Switch
NVR
or
Mouse
Power Input
Internet Connection
Remote View
via Mobile
Network
(CAT5E/6)
HDMI / VGA
USB
Power Cable

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2.1 Maximising Camera Effectiveness
To maximise the effectiveness of your surveillance cameras, follow these guidelines for camera mounting.
• Avoid pointing cameras directly in front of large objects, including walls & eaves. When infrared turns on in at
night or in low-light, it may be reected back into the camera, resulting in an over-bright image.
• Avoid pointing cameras directly at light sources.
• Consider how the sunlight changes during the day. Mount your camera where sunlight has minimum impact.
• Consider your local and state laws before installing your cameras. This may affect where you point your surveillance
cameras.
• Avoid direct exposure to weather. If possible, mount under an eave or awning. While the cameras are water-
resistant, rain on the lens will affect image quality.
• Ensure the mounting surface thickness can support triple the weight of the camera.
• Do not mount the camera behind glass as this can reduce performance and usability of surveillance in both day &
night images.
• Light levels should be approximately the same between the camera and the targeted area.
• Do not place camera or cabling near high voltage wires or other sources of electrical interference.
2. Installing Cameras
2.2 Mounting Surveillance Cameras
1. Loosen the camera mount assembly by adjusting the locking screw with the included wrench.
2. Mark the screw position on the mounting surface.
3. Drill mounting holes for the wall plugs.
4. Drill a larger hole (approx. Ø10mm) so the camera cable can pass through the mounting surface.
5. Pull the cables through the building walls/ceiling from the camera to the recorder.
6. Connect the camera LAN cables, ensuring your camera is sealed away from rain and dust. If installing in an area
where moisture exposure is possible, seal power and video connections with self-amalgamating tape (not included).
7. Afx the camera to the mounting surface using the supplied screws and wall plugs.
8. Reassemble the camera, loosely locking the enclosure using the locking screw and wrench.
9. Connect the LAN cable back to the NVR and view the video feed.
10. Adjust your camera to the desired position.
11. Tighten the locking screw(s) to complete mounting.
NOTE: To adjust the angle of cameras with tri-axis mounting, simply loosen the locking screw(s) to adjust your camera’s
position, then tighten again once nished.

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Fig. 2.1: Mounting diagram for xed bullet
Camera Base Surface
Cables
Self-tapping
screws
Wall plugs
Fig. 2.3: Mounting diagram for xed dome
Surface
Wall plugs
Self-tapping screws
Camera
Enclosure
Locking screw
Allen key
Pedestal
Fig. 2.4: Tri-axis xed dome adjustment
Fig. 2.2: Tri-axis xed bullet adjustment
Locking screw
Locking screw
Cables
NOTE: Diagrams shown below assume camera to be mounted on masonry. Cameras mounted on drywall (gyprock,
plasterboard, etc.) will require special mounting screws or toggles (not included).
Diagrams are examples only - screws and other physical components may vary depending on your camera model(s).
2.2 Mounting Surveillance Cameras (continued)

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3. NVR and Camera Conguration
3.1 First Boot and Startup Wizard
After successful connection and boot of your NVR, you will be taken through rst-time setup for your surveillance
system. Here you will congure system security and begin customising your NVR, including setting camera encoding
options, record scheduling, network setup and remote view conguration. USB keyboards are supported, but not
required; an on-screen keyboard will appear when needed.
NOTE: Each setting shown in the Startup Wizard can be modied later via the NVR Main Menu. See the Menu Quick
Guide in Section 6 or see the full user manual for more information.
Following the prompts, complete each section in the Startup Wizard, as detailed below:
3.1.2 Securing your NVR
In the Startup Wizard, you will be prompted to change the admin user password. This is to prevent unauthorised
remote access via the Internet to your NVR.
1. Enter a strong admin user password, using letters, numbers & symbols. Conrm this password.
2. (Recommended) Enter a Prompt Question (password hint).
3. (Optional) Draw an Unlock Pattern for quick unlocking.
4. (Recommended) Enter an email address to be used for password resets.
5. (Recommended) Enter security questions/answers to be used if the admin password is forgotten. Note that answers
are case-sensitive.
3.1.1 Startup Wizard
When the NVR is powered up for the rst time or the NVR is restored to factory settings, the Startup Wizard will be
displayed. Users can set common NVR functions by following the procedures step-by-step
NOTE: Email address password resets require a mobile phone with the DMSS app. This can be downloaded for free from
the App Store / Google Play.
NOTE: We strongly recommend setting up email password reset and security questions. If the password is forgotten
and no recovery method is set up, the recorder will need to be sent back to the supplier for a system reset, which will
incur a fee even if the system is still within the warranty period.
Fig. 3.1: Enter Password screen. Fig. 3.2: Password Protection screen.

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3.1 First Boot and Startup Wizard (continued)
3.1.4 General NVR Setup
You will now be directed to General setup. Here you can conrm basic options of your NVR. By default, your NVR
is set to have 5 minutes of instant replay and will logout automatically after 10 minutes. You can also change mouse
sensitivity and conrm date & time.
Default settings are adequate to get started, we recommend checking the following:
1. In the General menu, assign a name to your NVR by changing the Device Name eld.
2. Conrm the settings and click next to go to the Date & Time menu. This will directly affect recording, footage
search & playback. You can optionally enable NTP to ensure time is correct (this requires an internet connection).
3. Users in NSW, VIC, SA, TAS and ACT will need to enable DST (Daylight Saving Time). Adjust Start Time & End
Time settings according to your region and the year.
3.1.3 Automatic Updates
Here, you can choose whether you want your system
to Auto-check for updates. This feature will notify
you whenever a new rmware update is available and
downloads it.
For compatibility with future cameras and to receive
security updates, we recommend automatic updates be
turned on.
To enable & disable Auto-check or to manually check
for updates, go to the Upgrade page at: Main Menu ->
Operation -> System Maintain -> Upgrade
Fig. 3.3: Auto-check for updates
Fig. 3.4: General setup section Fig. 3.5: Date & Time setup
NOTE: Automatic updates require an internet connection.
NOTE: Daylight Saving Time begins at 2am on the rst Sunday in October, when clocks are put forward one hour. It
ends at 2am (which is 3am Daylight Saving Time) on the rst Sunday in April, when clocks are put back one hour.

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3.1.5 Conguring TCP/IP, P2P, and Remote View
NOTE: For the following section, please ensure the LAN (Local Area Network) is connected to your router or switch
and that your Internet connection is available. Also, have your Internet connected phone or tablet ready for conguring
surveillance remote view.
Network setup will be prompted next, enabling you to connect your NVR to the Internet. First ensure that your NVR
is connected to your switch or router via the included CAT5 cable (detailed in Section 1.3). For the simplest setup we
recommend using DHCP to connect to the Internet. You will then be prompted to congure P2P for remote view on
your device.
Fig. 3.6: TCP/IP setup section settings (example only)
Fig. 3.7: P2P setup section, with QR codes (example only)
1. In the TCP/IP section, see Fig. 3.6. The IP
address of the NVR will be shown.
2. Select and enable DHCP (Dynamic Host
Conguration Protocol).
3. Should you wish to use a static address,
contact your Internet administrator for
details.
4. Click Apply to continue.
5. Click Enable to enable P2P remote view.
6. NVR Status should read Online. This
indicates an active Internet connection.
(This may take a few minutes).
7. Scan the left QR code, Cell Phone
Client, or search your App Store to
download the DMSS app.
3.1 First Boot and Startup Wizard (cont.)

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3.1 First Boot and Startup Wizard (cont.)
Fig. 3.8a: Home Screen
Fig. 3.8c: Manual S/N
Fig. 3.8e: Device Details
Fig. 3.8b: QR Scan
Fig. 3.8d: Add Device
Fig. 3.8f: Alarm Notication
1. Go to the Home screen.
2. To add your NVR by QR Code, select the
Button and then select SN/Scan.
3. Scan the Device SN QR code that you see in
the P2P section (Fig. 3.7).
4. Optionally, select Manually Enter SN to type
in the device SN (serial number) to manually
add device.
5. Select the Device Type as NVR.
6. Choose a name for your NVR in Device Name.
7. Enter the Username and Password for your
NVR. The default username is admin and the
password is what was set in Section 3.1.2
8. Tap “Save”.
The following details remote view conguration
via the DMSS app (Apple iOS / Android) on your
device. Depending on the device or app version,
menus may function or appear slightly different to
those explained below.
Remote View: Adding NVR via QR Code
1. Go to the Home screen.
2. Select the ... Button on the device to add
push notications for.
3. Select Device Details.
4. Select Notications.
5. Toggle Alarm Notications to ON (blue).
6. Tap on the notications you wish to receive and
enable them. E.g. To enable notications for
Low HDD Space: Tap Disk Alarm, then enable
Low Space.
7. Tap “Save”.
Remote View: Enabling Push Notications
After adding your Recorder to your iOS / Android
device, the next step is to enable notications.
This will allow you to receive & respond to
surveillance app alerts on your device.

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3.1.7 Conguring Recording Schedules
Finally, you will be prompted to setup your Schedule for recording. Here you can dene the recorded footage schedule
in the Record menu (Fig. 3.10), and the recorded image snapshot schedule in the Snapshot menu. By default, cameras
are set to non-stop Regular recording (24 hours a day, 7 days a week). Motion detection recording is not set by default.
Schedules can be set in hourly periods for individual days for each camera, with colour-coded options for:
• Regular (green) for all regular recording.
• MD (yellow) for recording on motion detection.
• Alarm (red) for recording on triggering an integrated alarm.
• MD & Alarm (orange) for simultaneous alarm/motion detection recording.
• IVS (blue) for recording on triggering IVS (Intelligent Video Surveillance) such as a virtual tripwire.
• POS (purple) for point of sale transactions.
We recommend adding MD & Alarm & IVS to all channels to accompany your regular recording.
3.1.6 Conguring Surveillance Cameras
After conguring remote view, the Startup Wizard will take you to the Camera List menu. This menu will display all
detected cameras. Users can also add cameras manually. Cameras that are connected will automatically be displayed.
Device search: Search all network cameras in the same network segment. To add a camera, double click on the
camera list or check the box then click Add button. See 3.3 Manually Addressing IP Cameras via Switch for details.
Initialize: Used to congure manually added cameras.
To add manually with known IP address:
3.1 First Boot and Startup Wizard (cont.)
1. Type the camera’s IP address in the box left of the Search button, then click Search.
2. Alternatively, you can click the Manual Add button and input the camera’s IP address and password.
Channel: The camera’s channel number.
Status: Camera connection status. Red circle = camera is ofine. Green circle = camera is online.
IP Address: Network camera’s IP address.
Port: The port number of the network camera.
Fig. 3.9: Camera List

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Setting Motion Detection & Intelligent Recording
1. Click the Channel drop down to select All cameras.
2. In the days column, toggle the All check box to simultaneously set recording schedule parameters for every day of
the week.
3. Check the yellow MD check box to select motion detection recording.
4. Click the schedule to ll in areas for motion detection recording. We recommend a 24/7 schedule to mirror the
Regular recording schedule (Fig. 3.10).
5. Repeat steps 3 & 4 with the blue IVS check box to set intelligent recording (tripwire, face detection, etc).
6. Click Apply to the conrm recording schedule changes and move on to Snapshot Schedule.
3.1 First Boot and Startup Wizard (cont.)
Fig. 3.10: Recording Schedule
Fig. 3.11: Snapshot Schedule
Setting Snapshot Schedule
The Snapshot Storage Schedule is congured similarly
to the Recording Schedule. For consistency between
recording and snapshots, we recommend using the same
settings used for the Recording Schedule.
You have now set up motion detection & intelligent
recording. This will be benecial when it comes to
searching footage in playback (Section 4.0). This can
be edited any time from Main Menu -> Management-
Storage -> Schedule.
Note: For instructions on how to congure MD / IVS etc., see 6.3 Motion Detection & 6.4 Tripwire & IVS Setup.

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Camera
Name
Camera
Status Icons
Camera
Number
Fig. 3.12 View 8 Liveview screen with right-click menu open.
Liveview Controls
• Double-click on a camera window to make it full-screen; double-click again to return to normal view.
• Right-click to access the right-click menu.
• From the right-click menu, click Main Menu to access most conguration settings.
Main Menu Controls
• Mouse wheel scroll to view more menu options.
• Left-click to enter a menu.
• Right-click to return to the Main Menu / return to the Liveview screen from the Main Menu.
3.1.8 Completed Setup
Startup setup is complete. Below is an example of a View 8 Liveview setup. Before mounting cameras, familiarise
yourself with the user interface and menu layout.
Right-click Menu:
• Main Menu
• Search Playback
• PTZ/Focus Control
• Viewing Options
• Sequence
• Smart Tracking
• Custom Split
• Camera List
• Manual Record
• Preview Mode
• Auto Focus
• Image Snapshot
3.1 First Boot and Startup Wizard (cont.)
3.2.1 Camera Quality & Bit Rate
After the Startup Wizard has been completed, you can make adjustments to the camera settings via the Encode menu
From the Main Menu go to the Management section at the bottom and click Camera.
Each camera features a Main Stream for high quality streaming to the NVR; and a Sub Stream for low quality, low data
streaming to your remote view phone or tablet. You can congure both of these streams for each individual camera,
so you can choose to prioritise quality for important cameras and recording time for others.

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Encode Menu
From the Main Menu select Management-Camera, then the Encode tab.
• In the Encode menu, select each camera channel and set desired encoding options (Fig. 3.15, see suggestions Fig. 3.16)
Snapshot Menu
From the Main Menu select Management-Camera, then select the Encode tab.
• In the Snapshot menu, you can congure the NVR to record image snapshots to be taken at Timing intervals,
based on the Snapshot Recording Schedule (see 3.1.7 Conguring Recording Schedules), or on Trigger, via
camera motion detection.
• This creates image les alongside your recorded footage.
Fig. 3.13: Example encode settings for channel 1
(Quality Optimised 8MP, H.265 system)
3.2 Conguring Surveillance Cameras
3.2.2 Encode Setting Denitions
You can congure a number of settings to achieve greater image performance or increased record time, including:
Type: This dropdown menu switches between encode settings for Regular and MD (Motion Detection). Different
encode settings can be separately set for each type of recording mode (Standard camera streams will use Regular
settings, while camera streams with Motion Detection enabled will use MD settings).
Bit rate: The rate at which video data travels from the camera to the recorder, measured in Kilobits per second. This
directly determines the quality of the video stream and how much capacity footage will occupy on the hard drive.
Bit Rate Type: How bit rate is controlled. By setting CBR (constant bit rate), the camera bit rate is pre-dened and
camera quality is constant no matter what is being captured. By setting VBR (variable bit rate), the camera uses a
low bit rate when there is little scene activity and switches to a high bit rate when there is more activity. CBR ensures
constant quality, whilst VBR conserves hard drive capacity in times of low activity.
Compression: The compression technology used when encoding footage for storage on a hard drive. H.265 is the most
efcient at compressing footage for storage on your hard drive and will provide the most total record time.
Resolution: The camera’s image resolution; dictates the size of captured images. A high set resolution means larger
pictures captured by the camera each frame, which means higher required bit rate & hard drive storage capacity.
Frame Rate (FPS): Frames per second, or, the number of images that make up each second of video captured by the
camera. A high frame rate means more data per second is captured by the camera and sent to the recorder, this requires
a higher set bit rate & hard drive storage capacity.

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Fig. 3.14: Suggested camera stream values to be set for individual cameras.
3.2 Conguring Surveillance Cameras (cont.)
3.3 Manually Addressing IP Cameras via Switch
3.2.3 Example Encode Settings
Below are suggested camera stream values to be set for individual cameras. This shows quality optimised values &
maximum recording-time optimised values.
NOTE: To conserve mobile data usage while using remote view, 320Kbps Bit Rate is recommended for Sub Streams.
3.3.1 Initialising and Manually Addressing IP Cameras
1. From the Live View screen, right-click and select Camera Registration.
2. Select Device Search.
3. Tick every camera that you wish to initialise, then click the Initialize button.
4. You will be brought to an Enter Password screen. Tick Using current device password and email info, then click Next.
5. Enter the IP Address, Subnet Mask and Default Gateway, then click Next. (NOTE: When initialising more than one
camera, the last section of the IP address will be incremented by the Incremental Value.)
6. Click Finished.
7. Select the Cameras you wish to add, then click Add.
8. The cameras should now be displayed from Live View.
This section covers how to add additional IP cameras that are connected to the NVR via network switch.
Field Quality Optimised Recording Time Optimised
Main Stream Sub Stream Main Stream Sub Stream
Resolution 3840 * 2160 720 * 576 3840 * 2160 720 * 576
Frame Rate 7fps 7fps 7fps 7fps
Bit Rate Type CBR CBR VBR VBR
Bit Rate 6144Kbps 1536Kbps 2048Kbps 320Kbps
Fig. 3.15 Camera Registration

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• HDD Full: Congure the settings for when all the read/write discs are full, and there is no more free disc.
• Pack Mode: Congure the time length and le length for each recorded video.
• Auto-Delete Old Files: Congure whether to delete the old les or not. If yes, also determines how many days of
footage are deleted.
Click Apply to save settings
Fig. 3.16: Storage Settings
3.4 Conguring Storage Settings
3.4.1 Conguring Basic Storage Settings
Here, you can congure the settings for situations when the HDD is full, le size/time length of recorded video, and the
settings for auto-deleting old les.
To congure basic storage settings, from the Main Menu select Management-Storage,then select the Basic tab.

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4. Footage Playback
4.1 Accessing Stored Footage
To access footage playback, select the Playback button from the Main Menu. Stored footage can be accessed by
searching by date and rened by footage type (Regular, Motion Detection, Alarm, etc). The below image details the
playback interface with footage selected.
After locating desired footage, you can immediately backup the video by using the playback menu. See Section 5.1.1
for more information.
Fig. 4.1: Four camera view simultaneous footage playback.
Source
Select
Date
Select
View
Select
Timeline
Zoom
Footage
Timeline
Playback
Controls
Smart
Search
Camera
Display
Backup
Controls

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1. Ensure that the correct HDD is selected and that REC checked in Source Select.
2. Using the Date Select calendar, choose your date for footage playback. A coloured dot icon indicates stored
footage is available for that day (Fig. 4.2).
3. Select the cameras to be viewed. The screen will automatically split depending on the amount of cameras selected.
4. The Footage Timeline should populate with stored footage, indicated by coloured bars in the timeline. Click
anywhere on the timeline to begin footage playback. Other cameras will automatically sync their playback to the
selected camera.
5. For greater precision playback control, zoom in on areas using the Timeline Zoom, up to 30 minutes.
6. Using the Playback Controls, you can speed up or slow down playback, place marks on key footage times and
take snapshots.
4.1 Accessing Stored Footage (cont.)
By conguring your recording schedule for motion detection and by using Smart Search, you can quickly nd the
footage you require. For Footage Backup, proceed to Section 5.
4.1.1 Playback Footage by Date
4.1.2 Playback Footage by Smart Search
NOTE: Smart search requires motion detection to be recorded to function. You can only Smart Search playback footage
one camera at a time. If Smart Search is not functioning, check Section 6 for troubleshooting.
1. As detailed in the previous section, use Date Select to locate your desired date for footage playback, and choose
a single camera only in View Select.
2. Click anywhere on the Footage Timeline to begin playback. Then select the Smart Search button .
3. A grid will appear overlaid onto your camera playback. Highlight an area of interest on the grid. This will dene the
motion detection area that is used by Smart Search.
4. Select the Smart Search button again to begin playback of all motion detected events in the area you selected.
Sun Mon Tue Wed
1234
Fig. 4.2: Data Select calender, with Sun, Mon & Tue selected.

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5.1.1 Backup Footage via Playback Menu 5.1.2 Backup Footage via Backup Menu
Using the Backup Menu, specify start/end dates &
times across multiple cameras simultaneously. This is
useful for large footage export, such as full days.
1. Select Backup from the Main Menu, or, insert your
USB device and select File Backup.
2. Here, you can select the Type of footage to backup
(default: All), the Start Time and End Time and
what Record Channels to backup video from.
3. Selecting Search will populate the list with individual
video clips ready for backup. Clips can be added or
removed from the backup process using the check
box.
4. Select Start to begin backup.
NOTE: Regular type footage (R) will be split into in one
hour segments, unless Motion Detection type footage
(M) was recorded.
Storage capacity is also shown. Ensure you have the
required storage to accept the backup video.
5.1 Backup Footage to USB
5. Footage Backup & Viewing
Should you wish to preserve recorded footage before it is overwritten, you will need to perform a footage backup.
Footage can be exported from your NVR in a .DAV or .MP4 le. A .DAV le will require conversion for sharing, whereas
an .MP4 le is compatible with most video players on Windows or Mac PCs. Each le type is covered in Section 5.2.
There are two different ways to backup footage to USB: via the Playback menu through searching playback footage;
and by performing a direct backup via the Backup menu. Both are accessed via the Main Menu.
File selection (.DAV/.MP4) is only available in the Backup menu. Backup in Playback Menu outputs .DAV les only.
Note: When backing up footage to an external HDD, it will rst need to be formatted by selecting the “Format” button. This
will clear all data on the external HDD.
Using the Playback Menu, nd start/end points of backup
footage by using playback video as a reference.
1. As detailed in Section 4, locate the footage you wish
to backup. Select the desired camera in single view
mode.
2. Using the Footage Timeline, click the approximate
desired time for your backup video start point.
Selecting the Clip Button on the Backup
Controls (Fig. 5.1), this will set your start point.
3. Again, using the Footage Timeline, click the
approximate desired time for your backup video end
point. Select the Clip Button again to set your end
point.
4. Select the Save Button to open the Backup menu.
5. This process can be repeated to add more clips from
different channels.
6. Plug in your USB device, exiting any automated
prompts, and select Backup to begin backup.
Fig. 5.2: Backup MenuFig. 5.1: Backup Controls in Playback Menu.

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5.2 Viewing Footage on a Computer
The following details instructions for viewing footage on Windows or Mac personal computers. Video conversion may
need to take place for viewing on other devices, eg: smartphones, tablets, etc.
Now that you have backed up footage to a USB in .DAV / .MP4 format, you are ready to view it on a personal computer.
• .DAV footage can be viewed using the Smart Player Lite program and cannot be played on mainstream media
players without le type conversion.
• Smart Player can export your videos to .AVI le type to be viewed using another media player such as Windows
Media Player & VLC Media Player
• .MP4 footage can be directly viewed using most players, including Windows Media Player & VLC Media Player
Fig. 5.3: Footage playback using the included Smart Player Lite for Windows
1. To view .DAV footage in Smart Player Lite, either click the Add Files button and select the le from your USB,
or drag & drop the le onto a selected play window.
2. Using the .DAV le, Smart Player Lite adds functionality similar to your NVR in footage playback, such as synchronous
playback of multiple channels.
3. Open the Options menu . Here, you can set the directories and formats for saved snapshots (.BMP/.JPG) and
videos (.DAV/.AVI). You can also adjust video aspect ratio and other options.
4. You can export clips by pressing the Record button once to begin recording, then again to end recording.
5. Similarly, you can take snapshots by pressing the Snapshot button once.
Note: Smart Player Lite is automatically copied onto the USB device when performing footage backup from the NVR.
5.2.1 Viewing .DAV Video Files on PC with Smart Player Lite

NVR Quick Start Guide - Version: NVR-Q320
20
Fig. 5.4: Exporting footage to .AVI File on Smart Player program
The included Smart Player Lite is for Windows only.
Smart Player Lite is for viewing recorded footage only. For CCTV
liveview from your PC, use SmartPSS or Smart Player (MacOS).
5.2 Viewing Footage on a Computer (cont.)
5.2.2 Viewing .MP4 Video Files
The .MP4 le format is a common video format, compatible with Windows Media Player and most other video players.
.MP4 videos can also be played by VLC Media Player. This free open source player is available across many platforms,
including:
• Desktop: Windows, Mac OS and Linux
• Mobile: Android and iOS
1. Access your USB device and open your backup .MP4 footage video using one of the media players mentioned
above.
2. .MP4 les cannot be viewed using Smart Player Lite. They do not retain time/date data like .DAV les.
SmartPSS (Windows) Smart Player (MacOS)
If you want to play the video on a different device that does not have Smart Player program, select Export Type as .AVI.
File type .mp4 can be viewed on a wider range of devices, however you cannot choose to export les as .mp4 on the
Smart Player program. You must export les as .mp4 via the recorders back up menu.
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