virtual access GW2021 User manual

GW2020 Series User Manual
Issue:
2.3
Date:
08 May 2015

Table of Contents
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1Introduction ...............................................................................................10
1.1 Document scope ..................................................................................... 10
2GW2020 Series hardware ...........................................................................11
2.1 Hardware specification............................................................................. 11
2.1.1 GW2020 series router model variants.................................................. 11
2.2 Hardware features .................................................................................. 11
2.3 Serial ports ............................................................................................ 11
2.3.1 Serial ports on the GW2020 series ...................................................... 12
2.3.1.1 RS232 pinout for the GW2020 ..................................................................................12
2.3.1.2 RS485 pinout for the GW2020 ..................................................................................12
2.3.2 Serial ports on the GW2024P.............................................................. 12
2.3.2.1 RS232 pinout for the GW2024P ................................................................................13
2.3.2.2 RS485 pinout for the GW2024P ................................................................................13
2.3.3 Serial ports on the GW2028 series ...................................................... 13
2.3.3.1 RS232 pin-out for the GW2028.................................................................................13
2.3.3.2 RS485 pin-out for the GW2028.................................................................................14
2.4 GSM technology...................................................................................... 14
2.5 Power supply.......................................................................................... 14
2.5.1 GW2020 series................................................................................. 14
2.5.2 GW2024P series ............................................................................... 14
2.5.3 GW2028 series................................................................................. 14
2.6 Router dimensions .................................................................................. 15
2.7 Compliance ............................................................................................ 15
2.8 Operating temperature range ................................................................... 15
2.9 Antenna................................................................................................. 16
2.10 Components........................................................................................... 16
2.10.1 GW2020 Series components............................................................... 16
2.10.2 GW2024P components....................................................................... 17
2.10.3 GW2028 components ........................................................................ 17
2.11 Inserting the SIM cards ........................................................................... 17
2.12 Connecting the SIM lock .......................................................................... 18
2.13 Connecting cables................................................................................... 18
2.14 Connecting the antenna........................................................................... 18
2.15 Powering up the GW2020......................................................................... 18
2.16 Powering up the GW2024P....................................................................... 18
2.17 Reset button .......................................................................................... 19
3GW2020 Series LED behaviour....................................................................20
3.1 Main LED behaviour................................................................................. 20
3.2 Ethernet port LED behaviour .................................................................... 21
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4GW2024P Series LED behaviour..................................................................22
5GW2028 Series LED behaviour....................................................................23
5.1 Main LED behaviour................................................................................. 23
5.2 Ethernet port LED behaviour .................................................................... 24
6Factory configuration extraction from SIM card .........................................25
7Accessing the router...................................................................................26
7.1 Over Ethernet......................................................................................... 26
7.2 Over a 3G or 4G interface ........................................................................ 26
8Upgrading router firmware.........................................................................27
8.1 Upgrading firmware using the web interface............................................... 27
8.2 Upgrading firmware using CLI .................................................................. 29
9File system .................................................................................................30
9.1 Configurations........................................................................................ 30
9.1.1 High level configuration commands..................................................... 30
9.1.2 Configuration file syntax.................................................................... 31
9.1.3 Command line utility ......................................................................... 32
9.1.3.1 Command line utility examples.................................................................................34
9.1.4 Configuration copying and deleting ..................................................... 35
9.1.5 Image files....................................................................................... 35
9.1.6 Viewing files..................................................................................... 35
9.1.7 Copying files .................................................................................... 36
9.1.8 Editing files...................................................................................... 37
9.1.9 Processes and jobs............................................................................ 37
9.1.10 System information........................................................................... 37
10 Command Line Interface ............................................................................39
10.1 Basics.................................................................................................... 39
10.2 Unified Configuration Interface (UCI)......................................................... 41
10.3 Configuration files................................................................................... 45
10.4 Configuration file syntax .......................................................................... 45
10.5 Examples............................................................................................... 46
10.5.1 Export an entire configuration ............................................................ 47
10.5.2 Display just the value of an option ...................................................... 47
11 Management configuration settings ...........................................................48
11.1 Autoload - boot up activation.................................................................... 48
11.2 Httpclient - Activator configuration............................................................ 50
11.3 System settings...................................................................................... 53
11.3.1 Configuring a router’s host name........................................................ 53
11.4 User management................................................................................... 56
11.4.1 Configuration file: config user............................................................. 56
11.4.2 UCI export and UCI show commands................................................... 58
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11.5 Interfaces configuration........................................................................... 59
11.5.1 Interfaces ........................................................................................ 59
11.5.2 Options valid for all protocol types ...................................................... 60
11.5.3 Protocol "static"................................................................................ 61
11.5.4 Protocol "dhcp"................................................................................. 61
11.5.5 Protocol "3g" (PPP over EV-DO, CDMA, UMTS or GRPS) ......................... 61
11.5.6 Protocol "l2tp" (layer 2 tunneling protocol)........................................... 62
11.5.7 Aliases............................................................................................. 62
12 DHCP server and DNS configuration ...........................................................65
12.1 Common options section.......................................................................... 65
12.2 DHCP pools ............................................................................................ 69
12.3 Static leases........................................................................................... 71
13 VLAN configuration.....................................................................................72
13.1 VLAN web interface ................................................................................. 72
13.2 VLAN definition....................................................................................... 72
13.3 Port description ...................................................................................... 73
13.4 VLANs UCI interface ................................................................................ 74
13.4.1 config port ....................................................................................... 76
13.4.2 config vlan....................................................................................... 76
13.4.3 Config nat vlan................................................................................. 76
14 Static routes configuration .........................................................................77
14.1 IPv4 routes ............................................................................................ 77
14.2 IPv6 routes ............................................................................................ 78
15 BGP (Border Gateway Protocol)..................................................................80
15.1 Configuring the BGP web interface ............................................................ 80
15.2 Optionally configure BGP route map .......................................................... 81
15.3 Configure BGP neighbours........................................................................ 82
15.4 Routes statistics ..................................................................................... 82
15.5 BGP UCI interface ................................................................................... 83
16 Configuring WiFi.........................................................................................86
16.1 Configuring WiFi through the web interface ................................................ 86
16.2 Configuring WiFi in AP mode on an existing Ethernet interface...................... 86
16.3 Configuring WiFi in AP mode on a new interface.......................................... 90
16.4 Configuring WiFi in client mode................................................................. 95
16.5 Configuring WiFi via UCI .......................................................................... 99
16.5.1 Configuring Wi-Fi in AP mode on an existing Ethernet interface .............. 99
16.5.2 Configuring WiFI on a new interface.................................................. 101
16.6 Configuring WiFi in client mode............................................................... 103
17 Configuring a 3G/4G connection...............................................................105
18 Configuring SMS .......................................................................................108
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18.1 Monitoring SMS .................................................................................... 109
18.2 Outgoing messages............................................................................... 109
19 Configuring Multi-WAN .............................................................................110
19.1 Multi-WAN web interface........................................................................ 110
19.2 Multi-WAN UCI interface ........................................................................ 113
20 Automatic operator selection....................................................................116
20.1 Introduction to automatic operator selection ............................................ 116
20.2 Configuring automatic operator selection ................................................. 116
20.3 Configuring automatic operator selection via the web interface................... 116
20.3.1 PMP + roaming: pre-empt enabled.................................................... 116
20.3.1.1 Creating primary predefined interface ...............................................................117
20.3.1.2 Setting multi-WAN options for primary predefined interface............................119
20.3.1.3 Setting options for automatically created interfaces .........................................121
20.3.2 PMP + roaming: pre-empt disabled................................................... 126
20.3.3 Roaming: no PMP defined ................................................................ 127
20.3.4 Disable roaming.............................................................................. 128
21 Configuring IPSec.....................................................................................129
21.1 Common settings.................................................................................. 129
21.2 Connection settings............................................................................... 130
21.3 Shunt connection.................................................................................. 134
21.4 Secret settings ..................................................................................... 134
22 Configuring firewall..................................................................................137
22.1 Defaults section.................................................................................... 137
22.2 Zones section....................................................................................... 137
22.3 Forwarding sections .............................................................................. 138
22.4 Redirects ............................................................................................. 139
22.5 Rules................................................................................................... 140
22.6 Includes............................................................................................... 141
22.7 IPv6 notes ........................................................................................... 141
22.8 Implications of DROP vs. REJECT ............................................................ 142
22.9 Note on connection tracking................................................................... 143
22.10 Firewall examples .............................................................................. 143
22.10.1 Opening ports ............................................................................. 143
22.10.2 Forwarding ports (destination NAT/DNAT)....................................... 143
22.10.3 Source NAT (SNAT)...................................................................... 144
22.10.4 True destination port forwarding.................................................... 145
22.10.5 Block access to a specific host ....................................................... 145
22.10.6 Block access to the internet using MAC........................................... 145
22.10.7 Block access to the internet for specific IP on certain times............... 145
22.10.8 Restricted forwarding rule............................................................. 146
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22.10.9 Transparent proxy rule (same host) ............................................... 146
22.10.10 Transparent proxy rule (external) .................................................. 146
22.10.11 Simple DMZ rule.......................................................................... 147
22.10.12 IPSec passthrough....................................................................... 147
22.10.13 Manual iptables rules.................................................................... 148
22.11 Firewall management ......................................................................... 148
22.12 Debug generated rule set.................................................................... 149
23 Configuring SNMP.....................................................................................150
23.1 agent .................................................................................................. 150
23.2 system ................................................................................................ 151
23.3 com2sec .............................................................................................. 151
23.4 access ................................................................................................. 154
23.5 SNMP traps .......................................................................................... 155
24 Configuring HTTP server...........................................................................156
24.1 Server settings ..................................................................................... 156
24.2 HTTPS certificate settings and creation .................................................... 158
24.3 Basic authentication (httpd.conf) ............................................................ 159
24.4 Securing uHTTPd .................................................................................. 160
24.5 SSH server configuration ....................................................................... 160
25 Virtual Router Redundancy Protocol (VRRP) ............................................161
25.1 Software versions ................................................................................. 161
25.2 VRRP web interface............................................................................... 162
25.3 Configuring VRRP using UCI ................................................................... 165
26 Multicasting using PIM and IGMP interfaces.............................................167
26.1 Configuring PIM and IGMP via the web interface ....................................... 167
26.2 PIM and IGMP UCI interface ................................................................... 169
27 Dynamic Multipoint Virtual Private Network (DMVPN) .............................171
27.1 The advantage of using DMVPN .............................................................. 171
27.2 DMVPN scenarios .................................................................................. 171
27.3 Configuring DMVPN via the web interface................................................. 173
27.3.1Configuring IPSec for DMVPN ........................................................... 174
27.4 DMVPN hub settings.............................................................................. 180
27.5 UCI interface........................................................................................ 181
27.5.1 IPSec configuration using CLI........................................................... 181
27.6 Configuring DMVPN using CLI................................................................. 183
28 Terminal Server ........................................................................................185
28.1 Introduction ......................................................................................... 185
28.2 Terminal Server interfaces ..................................................................... 185
28.3 Configuring Terminal Server................................................................... 185
28.3.1 Configuring Terminal Server using the web interface ........................... 185
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28.3.1.1 Main settings.......................................................................................................185
28.3.1.2 Port settings ........................................................................................................186
28.3.1.3 Port settings: general section .............................................................................186
28.3.1.4 Port settings: serial section.................................................................................188
28.3.1.5 Port settings: network section ............................................................................190
28.4 Configuring Terminal Server using UCI .................................................... 192
28.5 Terminal Server operation...................................................................... 202
28.5.1 General ......................................................................................... 202
28.5.2 Starting Terminal Server.................................................................. 202
28.5.3 Checking the status of Terminal Server ............................................. 202
28.5.4 Stopping Terminal Server ................................................................ 203
29 GRE interfaces ..........................................................................................204
29.1 GRE web interface................................................................................. 204
29.2 GRE UCI interface ................................................................................. 206
30 Configuring a COSEM HDLC Bridge............................................................208
30.1 COSEM HDLC web interface.................................................................... 208
30.2 Checking the status of COSEM HDLC Bridge ............................................. 209
31 Event system ............................................................................................210
31.1 Implementation of the event system ....................................................... 210
31.2 Supported events.................................................................................. 210
31.3 Supported targets................................................................................. 210
31.4 Supported connection testers ................................................................. 211
31.5 Configuring the event system via the web interface................................... 211
31.6 Configuring the event system via UCI...................................................... 211
31.6.1 Main section................................................................................... 211
31.6.2 Forwardings ................................................................................... 212
31.6.3 Connection testers.......................................................................... 212
31.6.3.1 Ping connection tester ........................................................................................213
31.6.3.2 Link connection tester.........................................................................................213
31.6.4 Supported targets........................................................................... 214
31.6.4.1 Syslog target........................................................................................................214
31.6.4.2 Email target.........................................................................................................215
31.6.4.3 SNMP target ........................................................................................................216
31.6.4.4 Exec target ..........................................................................................................216
31.6.5 Example and export ........................................................................ 217
32 Configuring SLA reporting on Monitor.......................................................223
32.1 Introduction ......................................................................................... 223
32.2 Configuring SLA reporting ...................................................................... 223
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32.2.1 Configuring a content template......................................................... 223
32.3 Adding an SLA report ............................................................................ 226
32.4 Viewing an SLA report ........................................................................... 228
32.5 Viewing automated SLA reports.............................................................. 229
32.6 Configuring router upload protocol .......................................................... 230
33 Configuring SLA for a router.....................................................................231
33.1 Configuring SLA for a router via the web interface..................................... 231
33.2 Configuring SLA for a router via UCI interface........................................... 233
33.3 SLA statistics........................................................................................ 234
34 Diagnostics...............................................................................................236
34.1 ADSL diagnostics .................................................................................. 236
34.1.1 ADSL PPPoA connections.................................................................. 236
34.1.2 ADSL PPPoEoA connections .............................................................. 236
34.1.3 ADSL bridge connections ................................................................. 237
34.2 ALL diagnostics..................................................................................... 238
34.3 Automatic operator selection diagnostics via the web interface ................... 239
34.3.1 Checking the status of the Multi-WAN package ................................... 239
34.4 Automatic operator selection diagnostics via UCI ...................................... 240
34.5 CESoPSN diagnostics............................................................................. 242
34.5.1 cesop show config........................................................................... 242
34.5.2 cesop show status........................................................................... 244
34.5.3 cesop show stats ............................................................................ 244
34.5.4 cesop clear stats............................................................................. 245
34.6 DMVPN diagnostics................................................................................ 246
34.7 File system diagnostics.......................................................................... 248
34.8 Firewall diagnostics............................................................................... 249
34.8.1 IP tables........................................................................................ 252
34.8.2 Debug ........................................................................................... 252
34.9 GPS diagnostic commands ..................................................................... 253
34.10 Interfaces diagnostics......................................................................... 253
34.10.1 Interfaces status.......................................................................... 253
34.10.2 Route status................................................................................ 254
34.10.3 Mobile status............................................................................... 254
34.10.4 ADSL status ................................................................................ 255
34.11 ISDN pseudowire diagnostics............................................................... 256
34.11.1 Packages .................................................................................... 256
34.11.2 Asterisk CLI diagnostics................................................................ 257
34.11.3 ISDN LED status.......................................................................... 258
34.12 IPSec diagnostics............................................................................... 258
34.13 Multi-WAN diagnostics........................................................................ 259
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34.14 PAD diagnostics................................................................................. 260
34.14.1 Showing Log ............................................................................... 260
34.14.2 Debugging guidelines................................................................... 261
34.15 Terminal Server diagnostics ................................................................ 262
34.16 VRRP diagnostics ............................................................................... 263
34.16.1 VRRP diagnostics web interface ..................................................... 263
34.16.2 VRRP diagnostics using the command line interface ......................... 263
34.17 Diagnostics for WiFi AP mode .............................................................. 264
34.18 Diagnostics for WiFi client mode .......................................................... 264
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1: Introduction
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1Introduction
This user manual describes the features and how to configure a Virtual Access
GW2020 Series router.
The Virtual Access GW2020 Series router is a versatile 3G/4G LTE/CDMA450
wireless router suitable for a variety of business and industrial deployments. The
compact and rugged structure makes it a suitable product for deployments in
M2M applications such as CCTV, ATM, telemetry, SCADA, retail (POS), digital
signage, and intelligent traffi c systems. The product line supports the following
radio access technologies: HSPA+, HSPA, UMTS, EDGE, CDMA450, GPRS and
GSM.
3G is the third generation of mobile phone standards and technology. It is based
on the International Telecommunication Union (ITU) family of standards under
the International Mobile Telecommunications programme, IMT-2000.
4G is a mobile communications standard intended to replace 3G, allowing
wireless internet access at a much higher speed.
3G and 4G technologies enable network operators to offer users a wider range of
more advanced services, while achieving greater network capacity through
improved spectral effiecieny. Services include wide-area wireless voice
telephony, video calls, and broadband wireless data, all in a mobile environment.
1.1 Document scope
This document covers the following models in the GW2020 Series.
GW2021:
Single Ethernet and 3G, 4G/LTE
GW2022: Dual Ethernet and 3G, 4G/LTE
GW2023: Dual Ethernet, 3G, 4G/LTE and dual RS232
GW2024: Dual Ethernet, 3G, 4G/LTE, single RS232 and single RS485
GW2024P:
Dual Ethernet, 3G, 4G/LTE, single RS232 and single RS485, plastic case
GW2027: Dual Ethernet, 3G, 4G/LTE, CDMA450, single RS232 and single RS485, Digital I/O
Note: the second input is either RS232 or RS485 and is specified at time of
ordering and fixed in manufacturing.
GW2028: Quad Ethernet, 3G, 4G/LTE, CDMA450,single RS232 and single RS485, Digital I/O
Note: the second input is either RS232 or RS485 and is specified at time of
ordering and fixed in manufacturing.
Throughout this document:
•We use the host name ‘VA_router’.
•We refer to the GW2020 Series for configuration and UCI instructions.
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2: GW2020 Series hardware
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2GW2020 Series hardware
2.1 Hardware specification
2.1.1 GW2020 series router model variants
GW2021: Single Ethernet and 3G, 4G/LTE
GW2022:
Dual Ethernet and 3G, 4G/LTE
GW2023: Dual Ethernet, 3G, 4G/LTE and dual RS232
GW2024: Dual Ethernet, 3G, 4G/LTE, single RS232 and single RS485
GW2024P: Dual Ethernet, 3G, 4G/LTE, single RS232 and single RS485, plastic case
GW2027: Dual Ethernet, 3G, 4G/LTE, CDMA450, single RS232 and single RS485, Digital I/O
Note: the second input is either RS232 or RS485 and is specified at time of
ordering and fixed in manufacturing.
GW2028: Quad Ethernet, 3G, 4G/LTE, CDMA450,single RS232 and single RS485, Digital I/O
Note: the second input is either RS232 or RS485 and is specified at time of
ordering and fixed in manufacturing.
2.2 Hardware features
•Dual SIM sockets
•Dual antenna SMA connectors
•One or two 10/100 Mbps Ethernet ports.
•Optional 1 or 2 RS232 ports
•Optional 4Kv isolation ports
•Optional RS485 port
•SIM cover
•GW2024P only: optional 2.2 seconds last GASP hold up time
2.3 Serial ports
The asynchronous serial ports are named:
•Port 0: ‘/dev/ttySC0’
•Port 1: ‘/dev/ttySC1’
Each serial port has a number of configurable settings, such as baud rate, word
size, parity, flow control mode, etc.
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2.3.1 Serial ports on the GW2020 series
Figure 1: Serial ports on the GW2020
2.3.1.1 RS232 pinout for the GW2020
Pin Name Direction
1 RTS Out
2 DTR Out
3 TX Data Out
4 GND -
5 GND -
6
RX Data
In
7
DSR
In
8
CTS
In
2.3.1.2 RS485 pinout for the GW2020
Half Duplex Mode Full Duplex Mode
Pin Name Direction
(From GW2020 Series)
Name Direction
(From GW2020 Series)
1
-
-
Rx+
In
2 - - Rx- In
3 Tx/Rx+ In/Out Tx+ Out
4 GND - GND -
5 GND - GND -
6 Tx/Rx In/Out Tx- Out
7 - - - -
8 - - - -
2.3.2 Serial ports on the GW2024P
Figure 2: Serial ports on the GW2024P
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2: GW2020 Series hardware
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2.3.2.1 RS232 pinout for the GW2024P
Pin Name Direction
1 RTS Out
2 DTR Out
3 TX Data Out
4 GND -
5
GND
-
6
RX Data
In
7 DSR In
8 CTS In
2.3.2.2 RS485 pinout for the GW2024P
Half Duplex Mode
Pin Name Direction
(From GW2024P router)
1
2 GND -
3 Tx/Rx+ In/Out
4 Tx/Rx+ In/Out
5 Tx/Rx- In/Out
6 Tx/Rx- In/Out
7
8
2.3.3 Serial ports on the GW2028 series
Figure 3: Serial ports on the GW2028
2.3.3.1 RS232 pin-out for the GW2028
Pin
Name
Direction
1
RTS
Out
2 DTR Out
3 TX Data Out
4 GND -
5 GND -
6 RX Data In
7 DSR In
8 CTS In
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2.3.3.2 RS485 pin-out for the GW2028
Half Duplex Mode Full Duplex Mode
Pin Name Direction
(From GW2020 Series) Name Direction (From GW2020 Series)
1 - - Rx+ In
2 - - Rx- In
3 Tx/Rx+ In/Out Tx+ Out
4 GND - GND -
5 GND - GND -
6 Tx/Rx In/Out Tx- Out
7 - - - -
8 - - - -
2.4 GSM technology
•HSPA+
•EDGE/GPRS
•Download up to 21 Mbps
•Upload up to 5.76 Mbps
•2100/1900/900/850 MHz Bands
2.5 Power supply
2.5.1 GW2020 series
The GW2020 Series router has three power supply options:
•100V-240V AC PSU (standard)
•100V-240V AC PSU with extended temperature support -20°C to +70°C
•10V-30V DC power lead
2.5.2 GW2024P series
The GW2024P is powered from a 24V AC input, and can be supplied with a 240 –
24V AC DIN mounted transformer. Any alternative power supply used should be
a limited power supply with a secondary circuit protection device, such as a PTC.
•DIN rail 240 – 24V AC transformer, -40°C to +70°C
2.5.3 GW2028 series
•DIN rail 100V-240V AC PSU -20°C to +70°C
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2.6 Router dimensions
GW2020 Series unit size: 100W 138D 34H mm
GW2020 Series unit weight: 500g
GW2024P Series unit size: 160W 75D 120H
GW2024P Series unit weight:
1200g
GW2028 Series unit size: 52W 116D 157H
GW2028 Series unit weight: 500g
2.7 Compliance
The GW2020 Series router is compliant and tested to the following standards:
Safety
EN60950-1: 2001
EMC EN55022:1998 Class B and EN55024:1998 Class B
Environmental ETSI 300 019-1-3 Sinusoidal Vibration and Shock ETSI 300 019-2-3 Random
Vibration.
The GW2024P Series router is compliant and tested to the following standards:
Safety EN60950
EMC EN55022 and EN55024 for more specific details please read the GW2024P
datasheet.
Environmental ETSI 300 019-1-3 Sinusoidal Vibration and Shock ETSI 300 019-2-3 Random
Vibration.
The GW2028 Series router is compliant and tested to the following standards:
Safety EN60950
EMC EN55022 and EN55024 for more specific details please read the GW2028
datasheet.
Environmental ETSI 300 019-1-3 Sinusoidal Vibration and Shock ETSI 300 019-2-3 Random
Vibration.
2.8 Operating temperature range
The operating temperature range depends on the router’s type of power supply.
GW202X 0°C to 40°C Standard AC PSU
GW202X-ET
-20°C to 70°C
Extended temperature AC PSU
GW202X-DC -20°C to 70°C DC power cable
GW2024P -40°C to 70°C DIN Rail PSU
GW2028 -20°C to 70°C DIN Rail PSU
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2.9 Antenna
The GW2020 Series router has two SMA connectors for connection of two
antennas for antenna diversity. Antenna diversity helps improve the quality of a
wireless link by mitigating problems associated with multipath interference.
2.10 Components
To enable and configure connections on your router, it must be correctly
installed.
The GW2020 Series router contains an internal web server that you use for
configurations. Before you can access the internal web server and start the
configuration, ensure the components are correctly connected and that your PC
has the correct networking setup.
2.10.1 GW2020 Series components
The GW2020 Series router comes with the following components as standard:
1 x GW2020 Series router (models vary).
1 x Ethernet cable. RJ45 connector at both ends.
1 x power supply unit.
1 x rubber right angle antenna.
Table 1: GW2020 Series router standard components
Optional components include:
1 x lockable SIM cover.
1 x extra antenna Virtual Access supplies a wide range of antennas. Please visit our
website: www.virtualaccess.com or contact Virtual Access for more
information.
Table 2:GW2020 Series router optional components
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2.10.2 GW2024P components
1 x GW2024P Series router
1 x Ethernet cable. RJ45 connector at both ends
1 x AC transformer
1 x SmartDisc antenna
Table 3: GW2024P Series router components
2.10.3 GW2028 components
1 x GW2028 Series router
1 x Ethernet cable. RJ45 connector at both ends.
1 x PSU
1 x antenna
Table 4: GW2028 Series router components
2.11 Inserting the SIM cards
1. Ensure the unit is powered off.
2. Hold the SIM 1 card with the chip side facing down and the cut corner front left.
3. Gently push the SIM card into SIM slot 1 until it clicks in.
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© Virtual Access 2015
GW2020 Series User Manual
Issue: 2.3 Page 17 of 264

2: GW2020 Series hardware
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4. If using SIM 2 then hold the SIM with the cut corner front right
5. Gently push the SIM card into SIM slot 2 until it clicks in.
2.12 Connecting the SIM lock
Connect the SIM lock using the Allen key provided.
2.13 Connecting cables
Connect one end of the Ethernet cable into port A and the other end to your PC
or switch.
2.14 Connecting the antenna
If you are only connecting one antenna, screw the antenna into the MAIN SMA
connector.
If you are using two antennas, screw the main antenna into the MAIN SMA
connector and the secondary antenna into the AUX SMA connector.
2.15 Powering up the GW2020
Plug the power cable into an electrical socket suitable for the power supply.
The GW2020 takes approximately 2 minutes to boot up. During this time, the
power LED flashes.
Other LEDs display different diagnostic patterns during boot up.
Booting is complete when the power LED stops flashing and stays on steady.
2.16 Powering up the GW2024P
The GW2024P is supplied with an external DIN mount AC transformer, 230V AC
input and 24V AC output. Both the input and output connectors use Philips head
screws in a terminal block.
Slide the terminal block covers off using a small amount of pressure.
Wire the 230V AC input to the electrical supply in accordance with local
regulations.
Wire the 24V AC output to the supplied 2 pin terminal connector.
Replace the covers on the AC transformer terminal block.
Connect the 24V AC output to the GW2024P.
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© Virtual Access 2015
GW2020 Series User Manual
Issue: 2.3 Page 18 of 264

2: GW2020 Series hardware
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2.17 Reset button
The reset button is used to request a system reset.
When you press the reset button all LEDs turn on simultaneously. The length of
time you hold the reset button will determine its behaviour.
Press Duration Behaviour
Less than 3 seconds Normal reset.
Between 3 and 5 seconds The router resets to factory configuration.
Between 20 seconds and 25 seconds Recovery mode.
Over 25 seconds Normal reset
Table 5: GW2020 Series router reset behaviour
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© Virtual Access 2015
GW2020 Series User Manual
Issue: 2.3 Page 19 of 264

3: GW2020 Series LED behaviour
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3GW2020 Series LED behaviour
3.1 Main LED behaviour
The GW2020 Series router has single colour LEDs for Power, Config, SIM1, SIM2
and signal strength. When the router is powered on, the LED is green.
Figure 4: Example of power and config LED activity: power and config are on
The possible LED states are:
•Off
•Flashing slowing
•Flashing quickly
•On
The following table describes the possible LED behaviour and meaning.
Booting
The GW2020 takes approximately 2 minutes to boot up.
During this time, the power LED flashes.
Other LEDs display different diagnostic patterns during boot
up.
Booting is complete when the power LED stops flashing and
stays on steady.
Power LED On Power.
Off No power/boot loader does not exist.
Config LED
On Unit running a valid configuration file.
Flashing slowly Unit running in recovery mode (5 Hz).
Flashing quickly Unit running in factory configuration (2.5 Hz).
SIM LEDs
On
SIM selected and registered on the network.
Off
Not selected or SIM not inserted.
Flashing SIM selected and not registered on the network.
Signal LEDs
None PPP not connected or signal strength <= -113dBm.
1 PPP connected and signal strength <= -89dBm.
2 PPP connected and signal strength between -89dBm and -
69dBm.
3 PPP connected and signal strength >-69dBm.
Table 6: LED behaviour and descriptions
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© Virtual Access 2015
GW2020 Series User Manual
Issue: 2.3 Page 20 of 264