
1: Introduction
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© Virtual Access 2016
GW2020 Series User Manual
Issue: 1.4 Page 8 of 309
1Introduction
This user manual describes the features and how to configure a Virtual Access GW2020
Series router.
The Virtual Access GW2020 Series routers are arrange of versatile 3G/4G LTE/CDMA450
wireless routers suitable for a variety of business and industrial deployments. The
compact and rugged structure makes a suitable product for deployments in M2M
applications such as CCTV, ATM, telemetry, SCADA, retail (POS), digital signage, and
intelligent traffic systems. The product line supports the following radio access
technologies: HSPA+, HSPA, UMTS, EDGE, CDMA450, GPRS and GSM.
3G is the third generation of mobile phone standards and technology. It is based on the
International Telecommunication Union (ITU) family of standards under the International
Mobile Telecommunications programme, IMT-2000.
4G is a mobile communications standard intended to replace 3G, allowing wireless
internet access at a much higher speed.
3G and 4G technologies enable network operators to offer users a wider range of more
advanced services, while achieving greater network capacity through improved spectral
efficiency. Services include wide-area wireless voice telephony, video calls, and
broadband wireless data, all in a mobile environment.
1.1 Document scope
This document covers the following models in the GW2020 Series.
GW2021: 1 x Ethernet and 3G, 4G/LTE
GW2022: 2 x Ethernet and 3G, 4G/LTE
GW2023: 2 x Ethernet, 3G, 4G/LTE and dual RS232
2 x Ethernet, 3G, 4G/LTE, single RS232 and single RS485
2 x Ethernet, 3G, 4G/LTE, single RS232 and single RS485, plastic case
GW2024P-4: 4 x Ethernet, 3G, 4G/LTE, single RS232 and single RS485, plastic case
GW2024P-8: 8 x Ethernet, 3G, 4G/LTE, single RS232 and single RS485, plastic case
GW2024P-2: 2 x Ethernet, 3G, 4G/LTE, single RS232 and single RS485, plastic case
GW2027: 2 x Ethernet, 3G, 4G/LTE, CDMA450, single RS232 and single RS485, Digital I/O
Note: the second input is either RS232 or RS485 and is specified at time of ordering and
fixed in manufacturing.
GW2028: 4 x Ethernet, 3G, 4G/LTE, CDMA450,single RS232 and single RS485, Digital I/O
Note: the second input is either RS232 or RS485 and is specified at time of ordering and
The above hardware models use the GIG branch of firmware. This document was
released with firmware version GIG-15.00.50. The screenshots and commands may
vary slightly if you are using a different firmware version.