Visonic Remote Programmer Software User manual

Remote Programmer Software
For PowerMax and PowerMaster
User Guide

Copyrights & Warranty
DE5450S Remote Programmer Guide Rev. 8 i
Copyrights & Warranty
© Copyright 2011 by Visonic Ltd., 24 Habarzel Street, Tel-Aviv 69710, ISRAEL. All Rights Reserved.
No part of this publication may be reproduced or distributed in any form or by any means, electronic or mechanical, for any purpose, without
the express written permission of Visonic Ltd.
Microsoft is a registered trademark of Microsoft Corp.
All other products or services referred to in this manual are the trademarks, service marks, or product names of their respective holders.
DISCLAIMER: The information, products and specifications, configurations, and other technical information regarding the products contained
in this manual are subject to change without notice. All the statements, technical information, and recommendations contained in this manual
are believed to be accurate and reliable but are presented without warranty of any kind, and users must take full responsibility for the
application of any products specified in this manual.
IN NO EVENT SHALL VISONIC OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING
OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF VISONIC HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
WARRANTY
Visonic Ltd. and/or its subsidiaries and its affiliates ("the Manufacturer") warrants its products hereinafter referred to as "the
Product" or "Products" to be in conformance with its own plans and specifications and to be free of defects in materials and
workmanship under normal use and service for a period of 12 months from the date of shipment by the Manufacturer. The
Manufacturer's obligations shall be limited within the warranty period, at its option, to repair or replace the product or any part
thereof.
This warranty does not apply in the following cases: improper installation, misuse, failure to follow installation and operating
instructions, alteration, abuse, accident or tampering.
This warranty is exclusive and expressly in lieu of all other warranties, obligations or liabilities, whether written, oral, express or
implied, including any warranty of merchantability or fitness for a particular purpose, or otherwise. In no case shall the
Manufacturer be liable to anyone for any consequential or incidental damages for breach of this warranty or any other warranties
whatsoever, as aforesaid.
This warranty shall not be modified, varied or extended, and the Manufacturer does not authorize any person to act on its behalf in
the modification, variation or extension of this warranty. This warranty shall apply to the Product only. All products, accessories or
attachments of others used in conjunction with the Product, including batteries, shall be covered solely by their own warranty, if any.
The Manufacturer shall not be liable for any damage or loss whatsoever, whether directly, indirectly, incidentally, consequentially or
otherwise, caused by the malfunction of the Product due to products, accessories, or attachments of others, including batteries, used
in conjunction with the Products.
The Manufacturer does not represent that its Product may not be compromised and/or circumvented, or that the Product will prevent
any death, personal and/or bodily injury and/or damage to property resulting from unauthorized entry, burglary, robbery, or
otherwise, or that the Product will in all cases provide adequate warning or protection. User understands that a properly installed and
maintained access control system may only reduce the risk of unauthorized entry without warning, but it is not insurance or a
guarantee that such will not occur or that there will be no death, personal damage and/or damage to property as a result.
The Manufacturer shall have no liability for any death, personal and/or bodily injury and/or damage to property or other
loss whether direct, indirect, incidental, consequential or otherwise, based on a claim that the Product failed to function.
However, if the Manufacturer is held liable, whether directly or indirectly, for any loss or damage arising under this limited warranty
or otherwise, regardless of cause or origin, the Manufacturer's maximum liability shall not in any case exceed the purchase price of
the Product, which shall be fixed as liquidated damages and not as a penalty, and shall be the complete and exclusive remedy against
the Manufacturer.
Document revision 11/2011

About This Manual
ii DE5450S Remote Programmer Guide Rev. 8
About This Manual
This manual provides a detailed description of the procedures for using the Remote
Programmer with your PowerMax or PowerMaster system. Consult PowerMax and
PowerMaster Installation and User Guides for additional information about specific
programmable parameters.
Chapter 1 provides an overview and briefly describes the system.
Chapter 2 lists the requirements for installing the software and describes the software
installation process.
Chapter 3 covers the menus included in the software.
Chapter 4 introduces Sites and how they are managed (creating, saving, deleting and
copying).
Chapter 5 explains how to manage Remote Programmer users, including how to add
users, delete users, change a user’s password and how to log in as a different user.
Chapter 6 details all the different tables displayed in the software and provides a general
overview of what is included in them.
Chapter 7 describes how to connect to the PowerMax/PowerMaster. This chapter details
the different connection types and available settings, how to connect/disconnect to the
control panel and what online functions are available when connected.
Chapter 8 describes how to download/upload customized data settings.
Chapter 9 describes how to use two types of download codes.
Chapter 10 covers the Reports utility, detailing how to define and generate reports.
Chapter 11 describes how to change the screen appearance, change the screen color,
column alignment and user interface language.
Chapter 12 provides answers to troubleshooting questions, which may occur.
Appendix A provides solutions in the event of characters not appearing correctly due to
the interface language used.
Note: Throughout the manual, PowerMax, PowerMax+, PowerMaxPro, and
PowerMaxComplete are referred to as “PowerMax”. PowerMaster-10 and
PowerMaster-30 models are referred to as “PowerMaster”. When necessary to relate to
a specific model, this model will be mentioned specifically.

Formatting Conventions
DE5450S Remote Programmer Guide Rev. 8 iii
Formatting Conventions
The following formatting conventions are used throughout the documentation:
Note: Additional information relevant to the presently
discussed subject.
Warning:
Caution:
Information that is essential for your safety and to avoid
damaging the hardware or software.
bold text Indicates operations that you must perform (e.g., name
of a button to be clicked or option to be selected) or to
emphasize a field or concept being described.

Table of Contents
iv DE5450S Remote Programmer Guide Rev. 8
Table of Contents

Chapter 1: Introduction ..........................................................1
Chapter 2: Getting Started......................................................3
2.1 Hardware / Software Requirements..............................................................3
2.2 Installation ....................................................................................................3
2.3 Starting Remote Programmer .......................................................................4
2.4 Remote Programmer Main Window.............................................................5
2.5 Navigating Around Remote Programmer.....................................................8
2.6 Exiting Remote Programmer ........................................................................9
Chapter 3: Menus .................................................................10
3.1 Sites Menu ..................................................................................................10
3.2 Edit Menu ...................................................................................................10
3.3 View Menu .................................................................................................11
3.4 Communications Menu...............................................................................11
3.5 Advanced Menu..........................................................................................12
3.6 Help Menu ..................................................................................................13
Chapter 4: Sites ....................................................................14
4.1 Introduction to Sites ...................................................................................14
4.2 Creating a New Site....................................................................................16
4.3 Saving a Site ...............................................................................................21
4.4 Saving a Site File with a New Name..........................................................22
4.5 Displaying and Editing Existing Site Files.................................................22
4.6 Copying a Site ............................................................................................22
4.7 Deleting a Site ............................................................................................23
4.8 Exiting the Site List Window .....................................................................23
Chapter 5: Users ...................................................................24
5.1 Adding New Users......................................................................................24
5.2 Deleting a User ...........................................................................................25
5.3 Changing User Passwords ..........................................................................25
5.4 Login as a Different User ...........................................................................26

Table of Contents
DE5450S Remote Programmer Guide Rev. 8 v
Chapter 6: Data Details Tables..............................................27
Data Indications.................................................................................................29
6.1 Site Information..........................................................................................29
6.2 User Settings...............................................................................................30
6.3 User Codes..................................................................................................31
6.4 Panel Defintiions ........................................................................................31
6.5 Communications Definitions......................................................................32
6.6 PGM ...........................................................................................................33
6.7 Internal Siren/Strobe...................................................................................33
6.8 X-10 General Features................................................................................33
6.9 X-10 Device Settings..................................................................................34
6.10 External Voice Box ...................................................................................34
6.11 Zone Enrollment........................................................................................35
6.12 Siren Enrollment........................................................................................35
6.13 Keyfob Enrollment ....................................................................................35
6.14 Repeater Enrollment..................................................................................37
6.15 Keypad Enrollment....................................................................................37
6.16 2W Keypad Enrollment.............................................................................39
6.17 Zone Definitions........................................................................................39
6.18 Zone Status/Trouble ..................................................................................40
6.19 Panel Status/Trouble..................................................................................42
6.20 Event/History Log ....................................................................................43
6.21 Screen Saver ..............................................................................................44
Chapter 7: Connecting to the Control Panel ..........................45
7.1 Defining Communication Settings .............................................................45
7.1.1Local Connection (Serial Port) ..........................................46
7.1.2Remote Connection (Telephone Modem) ...........................47
7.1.3 Callback..........................................................................................52
7.2 Connecting to PowerMax/PowerMaster.....................................................52
7.3 Online Operations.......................................................................................54
7.4 Disconnecting from the PowerMax/PowerMaster......................................57
Chapter 8: Data ....................................................................58
8.1 Defining Data Settings................................................................................58
8.2 Using Customized Full Upload/Download Data ........................................59
Chapter 9: Two Download Codes ..........................................61

Table of Contents
vi DE5450S Remote Programmer Guide Rev. 8
9.1 How It Works .............................................................................................61
9.2 Operation ....................................................................................................62
Chapter 10: Reports..............................................................65
10.1 Defining and Generating a Report............................................................65
10.2 Viewing a Report......................................................................................66
10.3 Printing a Report.......................................................................................68
Chapter 11: Display (Screen Appearance) .............................70
11.1 Changing the Color...................................................................................71
11.2 Column Alignment ...................................................................................71
11.3 User Interface Language...........................................................................72
11.4 File Naming ..............................................................................................72
Chapter 12: Troubleshooting ................................................73
Appendix A: Language Settings ............................................77
Index 78

Chapter 1: Introduction
DE5450S Remote Programmer Guide Rev. 8 1
Chapter 1: Introduction
The Visonic Remote Programmer is a utility program that enables you to manage
the PowerMax/PowerMaster alarm system from a remote station. It runs on IBM-
PC or compatible workstations and runs on Microsoft®Windows®7 (32-bit) or
Windows XP.
The Remote Programmer works with the new PowerG wireless technology and
PowerMaster alarm systems for intrusion alarm systems. When connected to
Visonic’s PowerG-based systems, the program provides superior diagnostic and
configuration capabilities, including performing walk-test from a remote location,
diagnostics of wireless network condition and complete configuration of all
peripheral devices in addition to configuring the alarm system control panel.
The Remote Programmer continues to support PowerCode-based systems and
PowerMax alarm systems.
Remote Programmer allows offline preparation of specifications, each of which is a
set of parameters especially tailored for a particular installation site. After preparing
the configuration, the remote programmer can download it into the alarm system
control panel locally using a cable or remotely via telephone.
Remote Programmer communicates with PowerMax and PowerMaster alarm
systems either locally through an RS-232 serial data cable, as shown in figure 1-1,
or remotely via telephone lines and a modem, as shown in figures 1-2 and 1-3.
Local Data Transfer enables the operator to prepare the parameters for the alarm
system on a PC where he specifies parameters in the Site Screens, even though
he is working at the same installation site. He then transfers the data to the alarm
system through a cable.
LOC
A
L SETUP
no modem is
required for
local download
COMPUTER
RS-232
CABLE
POWERMASTER-10
Figure 1-1: Setup for Local Data Transfer

Chapter 1: Introduction
2 DE5450S Remote Programmer Guide Rev. 8
Remote Data Transfer enables the operator to work from a remote site where he
can control several PowerMax/PowerMaster systems at different installation sites.
Using the Remote Programmer, he can compare the parameters of the different
systems and copy them if necessary. The data is then transferred to each system
through a modem.
RS-232 CABLE
REMOTE SETUP-
EXTERNA L MODEM
EXTERNAL
MODEM
TEL. LINE
COMPUTER POWERMASTER-10
Figure 1-2: Setup for Remote Data Transfer with an External Modem
MODEM’S LINE JACK
REMOTE SETUP-
INTERNA L MODEM
TEL. LINE
COMPUTER POWERMASTER-10
Figure 1-3: Setup for Remote Data Transfer with an Internal Modem

Chapter 2: Getting Started
DE5450S Remote Programmer Guide Rev. 8 3
Chapter 2: Getting Started
2.1 Hardware / Software Requirements
In order to run Remote Programmer, you need the following resources:
·PC (2GHz or higher)
·Microsoft® Windows® 7 (32-bit) or XP.
·1GB RAM
·At least 20 MB of free disk space.
·For best performance, use a display driver with a resolution of at least 1024 x 768
pixels.
2.2 Installation
Install an internal modem in the computer, or use an RS-232 cable to connect an
external modem to one of the computer’s COM ports as instructed in the manual
supplied with the modem. Then connect the modem to the telephone line. The
modems suitable for use with Remote Programmer are listed in the Modem field in
the Communications tab of the Options window (refer to 7.1.2 Remote
Connection).
To Install Remote Programmer
1. Start Windows. Close all running applications, if any.
2. Insert the Remote Programmer DVD into the DVD drive.
If your system includes the AutoPlay feature, the setup program starts
automatically. Otherwise, proceed as follows:
3. From the Start menu, select Run; the Run dialog box appears.
4. In the Run edit box, type the drive letter of the DVD drive you are using,
followed by a colon, backslash, and the word “setup”, for example:
"d:\setup".

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4 DE5450S Remote Programmer Guide Rev. 8
5. Click OK. The installation welcome screen appears and the Installation
program guides you through the entire process.
6. Click Next, then follow the instructions on your screen to complete the
installation.
7. Restart your computer when the Installation wizard prompts you to do so.
During installation a PowerMax/PowerMaster shortcut icon is placed
on the Desktop to enable you to start Remote Programmer easily.
2.3 Starting Remote Programmer
1. On the Windows Desktop, double-click on the Remote Programmer
icon; the Login screen appears.
Figure 2-4: Login Screen
2. In the Operator edit box, type visonic.
3. In the Password edit box, type powermax, then click OK.
Both entries are case-sensitive - use lowercase letters.
The main Remote Programmer screen appears with the most uploaded
recent PowerMax/PowerMaster configuration, including current zone
enrollment.
This window enables you: to open an existing site file; create a new site file; copy a
site file; delete a site file or exit the program. Refer to “Chapter 4. Sites” for further
details.

Chapter 2: Getting Started
DE5450S Remote Programmer Guide Rev. 8 5
2.4 Remote Programmer Main Window
The Remote Programmer main window displays all the main features of Remote
Programmer. This enables you to manage the PowerMax/PowerMaster alarm
system easily and efficiently.
Figure 2-2: Remote Programmer Main Screen (PowerG Version)
Title Bar
The title bar displays the following features:
·The name of the Remote Programmer file that you have opened.
·The windows Minimize button.
·The windows Maximize button.
·The windows Close button.
Menu Bar
Displays the menus that enable you to access Remote Programmer features.
List of Tables
This area displays a list of all the data tables containing information which
characterizes the site. As you point to each table title, it appears underlined. Click
on a title to display that table data.

Menu ba
r
Tool bar
List of
Tables
Status bar
Table Data
Details
Screen
Tabs
Title bar

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6 DE5450S Remote Programmer Guide Rev. 8
Table Data
This area contains detailed data included in the selected table.
Type in settings, or double-click on the down-pointing arrow to display a drop-down
list, and select the appropriate value.
Toolbar
Remote Programmer provides a toolbar that displays buttons which are shortcuts to
the most frequently used features of the system.
Button Name Function Also accessible
through menu
New Displays the New Sites window. Sites
Sites Displays the Sites List window. Sites
Save Saves the site file displayed on the
screen.
Sites
Search Displays the Sites window (without Site
information).
View Sites
Options Displays the Options dialog box. View
Print Displays the Print dialog box. Sites
Back Displays the previous table according to
the List of Tables.
View
Next Displays the next table according to the
List of Tables.
View
Login /
Logout
Connects/disconnects the Remote
Programmer to/from the control panel.
Communications

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DE5450S Remote Programmer Guide Rev. 8 7
Download Downloads data from the Remote
Programmer to the control panel.
Communications
Upload Uploads data from the control panel to the Remote
Programmer and automatically updates files.
Note: To upload event logs/scheduler in
PowerMax+, see Chapter 8: Data.
Communications
Download
Table
Downloads data from the table currently visible on
the screen to the control panel.
Communications
Upload Table Uploads data from the control panel to the table
currently visible on the screen (available in
PowerMax+ only).
Communications
Help Displays the Remote Programmer Help files. Help
Device
Configuration
Performs device configuration. -
Stop Terminates device configuration procedure. -
P. Test Starts a walk-test on the enrolled zones or
devices referred to in the displayed table. The
test starts after you initiate it on the device
Status Bar
The Status Bar appears at the bottom of the Remote Programmer screen. It
displays the following:
·Menu name
·Caps lock
·Number lock
·Communication Status: The communication status is displayed by the color
of the two communication status icons:
Program Status Left Icon Right Icon
Communication is offline Gray Gray

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8 DE5450S Remote Programmer Guide Rev. 8
Communication is online Dark
green
Dark
green
Downloading to control panel Dark
green
Light
green
Uploading from control panel Light
green
Dark
green
·PowerMax/PowerMaster model name.
·Control Panel State: Displays the control panel state. This can be one of
nine states: disarm, exit delay home, exit delay away, entry delay, home,
away, user test, download and programming.
2.5 Navigating Around Remote Programmer
You can move around the Remote Programmer screen and carry out functions in a
variety of ways:
Mouse
Use the mouse to point to a position on the screen, then click the left mouse
button. This enables you to do the following:
·Click a button.
·Select a table tab in the main screen.
·Place the cursor within a table edit box.
·Display a drop-down list.
Arrow keys
The arrow keys enable you to move around the Remote Programmer tables and
highlight the edit boxes. However, they do not enable you to place the cursor at the
insertion point; you must do that with the mouse or by pressing Enter.

Chapter 2: Getting Started
DE5450S Remote Programmer Guide Rev. 8 9
2.6 Exiting Remote Programmer
At any time, you can exit Remote Programmer.
To Exit the Program
1. From the Sites menu, select Exit. A popup message appears
prompting you to save the recent changes to the system.
2. Click Yes to save or No to disregard recent changes. Remote
Programmer closes.

Chapter 3: Menus
10 DE5450S Remote Programmer Guide Rev. 8
Chapter 3: Menus
The Remote Programmer main screen displays six menus, which enable you to
access the different features of the application.
3.1 Sites Menu
The Sites menu provides you with the tools to manage new and existing Sites.
Menu Item Function
List of Sites Displays the Sites window (with Site information).
New Site Displays a new Remote Programmer Site File that contains default
values.
Search Displays the Sites window (without Site information).
Save Saves an existing Site file.
Save As Enables you to save a site file by a new name.
Print Prints a report.
Print Preview Displays the report on the screen before you print it.
Print Setup Enables you to determine the Print specifications.
User Enables you to manage users.
Exit Exits Remote Programmer.
3.2 Edit Menu
The Edit menu contains commands that help you edit and fill in details in each
screen.
Menu Item Function
Undo Undoes all previous actions, up to the most recent save.
Cut Removes selected text to a temporary memory known as a clipboard.
Copy Copies selected text to the clipboard.
Paste Places the text being held in the clipboard at the point of insertion.

Chapter 3: Menus
DE5450S Remote Programmer Guide Rev. 8 11
3.3 View Menu
The View menu contains items that enable you to control the appearance of your
Remote Programmer screen.
Menu Item Function
Toolbar Displays or hides the Tool bar
Status Bar Displays or hides the Status bar.
Next Table Displays the next table of the List of Tables.
Previous Table Displays the previous table of the List of Tables.
Messages
Window
Displays the incoming and outgoing messages.
Options Displays the Options dialog box.
3.4 Communications Menu
The Communications menu enables you to manage the Communication process
with the control panel. All of these functions appear on the toolbar.
Menu Item Function
Login/Logout Begins the login/logout process to/from the control panel.
Update Login
Data…
Enables updating the download and installer code when system is armed.
Download Downloads data from the Remote Programmer to the control panel.
Upload Uploads data from the control panel to the Remote Programmer. (In
PowerMax+, this process uploads all parameters except for the Event Log.
To upload the Event Log use Upload Table)
Download Table Downloads the currently displayed table from the Remote Programmer to the
control panel.
Upload Table Uploads the currently displayed table from the control panel to the Remote
Programmer.
Available in PowerMax only.
 Available in PowerMax+ only.

Chapter 3: Menus
12 DE5450S Remote Programmer Guide Rev. 8
Change System
Time & Date…
Sets the time and the date that will be downloaded to the control panel. This
option is only enabled when the communication between Remote Programmer
and the control panel is enabled.
Update Time &
Date On Logout
Automatically updates the control panel date and time when disconnecting
from the control panel
Customize
Zone/Sensor
Names
Enables modification of the five custom names.
Upload
Customized
Zone/Sensor
Names
Retrieves the updated custom names from the PowerMax/PowerMaster.
Port Auto
Detection…
Automatically begins a search for the control panel that is connected by Serial
Communication mode.
Settings Opens the Options dialog box, on the Communications tab.
3.5 Advanced Menu
The Advanced menu includes items that enable you to receive additional control
panel information.
Menu Item Function
Power
Commander
Enables you to receive information on the status of the control panel and to
set its state. Enabled only when working online.
Settings Opens the Options dialog box, on the Advanced tab.
 Available in PowerMax+ only.

Chapter 3: Menus
DE5450S Remote Programmer Guide Rev. 8 13
3.6 Help Menu
The Help menu enables you to receive information and guidance in managing
Remote Programmer.
Menu Item Function
Help Topics On-line Help to increase your knowledge about Remote Programmer, and
help you use it to its maximum potential.
About Remote
Programmer
Provides Remote Programmer copyright and version information. Click on
the Remote Programmer logo to display our Home Page.
Catalog and
Serial
Provides control panel manufacture information. Enabled only when working
online.