vissonic VIS-UHD0808-VW User manual

VIS-UHD0808-VW 8x8 Seamless 4K Ultra
HD Matrix and Video Wall Processor
User Manual
V1.0
VISSONIC ELECTRONICS LIMITED

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The meaning of symbols
■ Safety instructions
For your safe and correct use of equipments, we use a lot of symbols on the equipments and in the
manuals, demonstrating the risk of body hurt or possible damage to property for the user or others.
Indications and their meanings are as follow. Please make sure to correctly understand these
instructions before reading the manual.
This isA level product, which may cause radio interference in the living
environment. In this case, users may need to take the feasible measures to
get around the interference.
Remind users that the dangerous voltage without insulation occurring
within the equipment may cause people suffer from shock.
CE certification means that the product has reached the directive safety
requirements defined by the European Union. Users can be assured about
the use of it.
SGS certification means that the product has reached the quality
inspection standards proposed by the world's largest SGS.
This product passed the ISO9001 international quality certification
(certification body: TUV Rheinland, Germany).
Warning: in order to avoid electrical shock, do not open the machine
cover, nor is the useless part allowed to be placed in the box. Please
contact the qualified service personnel.
■ General information instructions
It lists the factors leading to the unsuccessful operation or set and the
relevant information to pay attention.

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Important note
Warning
In order to ensure the reliable performance of the equipment and the safety of the user, please
observe the following matters during the process of installation, use and maintenance:
The matters needing attention of installation
Please do not use this product in the following places: the place of dust, soot and electric
conductivity dust, corrosive gas, combustible gas; the place exposed to high temperature,
condensation, wind and rain; the occasion of vibration and impact . Electric shock, fire,
wrong operation can lead to damage and deterioration to the product, either;
In processing the screw holes and wiring, make sure that metal scraps and wire head will not
fall into the shaft of controller, as it could cause a fire, fault, or incorrect operation;
When the installation work is over, it should be assured there is nothing on the ventilated
face, including packaging items like dust paper. Otherwise this may cause a fire, fault,
incorrect operation for the cooling is not free;
Should avoid wiring and inserting cable plug in charged state, otherwise it is easy to cause
the shock, or electrical damage;
The installation and wiring should be strong and reliable, contact undesirable may lead to
false action;
For a serious interference in applications, should choose shield cable as the high frequency
signal input or output cable, so as to improve the anti-jamming ability of the system.
Attention in the wiring
Only after cutting down all external power source, can install, wiring operation begin, or it
may cause electric shock or equipment damage;
This product grounds by the grounding wires .To avoid electric shocks, grounding wires and
the earth must be linked together. Before the connection of input or output terminal, please
make sure this product is correctly grounded;
Immediately remove all other things after the wiring installation. Please cover the terminals
of the products cover before electrification so as to avoid cause electric shock.
Matters needing attention during operation and maintenance
Please do not touch terminals in a current state, or it may cause a shock, incorrect operation;
Please do cleaning and terminal tighten work after turning off the power supply. These
operations can lead to electric shock in a current state;
Please do the connection or dismantle work of the communication signal cable , the
expansion module cable or control unit cable after turning off the power supply, or it may
cause damage to the equipment, incorrect operation;
Please do not dismantle the equipment, avoid damaging the internal electrical component;
Should be sure to read the manual, fully confirm the safety, only after that can do program
changes, commissioning, start and stop operation.

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Matters needing attention in discarding product
Electrolytic explosion: the burning of electrolytic capacitor on circuit boards may lead to
explosion;
Please collect and process according to the classification, do not put into life garbage;
Please process it as industrial waste, or according to the local environmental protection
regulations.

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Preface
This manual mainly describes the use, performance parameters and troubleshooting of VISSONIC
VIS-UHD0808-VW 8x8 seamless 4K Ultra HD matrix and video wall processor. .
If the technical parameters and system usage in this manual are changed, the manufacturer will
update the version of the manual. Please use the latest user manual.
The copyright of the manual belongs to VISSONIC ELECTRONICS LIMITED. This manual is
protected by the Copyright Law of the People's Republic of China and other intellectual property
laws and regulations. Without permission, it is not allowed to copy part or all of the manual or
modify this manual.
Version
Update
Date
1.0
2023.12.13

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Context
1. Overview.......................................................................................................................................7
1.1 Features...............................................................................................................................7
1.2 Installation...........................................................................................................................8
2. Hardware description....................................................................................................................9
3. Description of the front and rear panels......................................................................................10
4. Network protocol ........................................................................................................................11
5. PC software introduction.............................................................................................................14
5.1 Connection........................................................................................................................14
5.2 Login.................................................................................................................................14
5.3 Matrix switching page.......................................................................................................15
5.4 Fast splicing control..........................................................................................................19
5.5 Audio Switching Matrix....................................................................................................20
5.6 Infrared Switching Matrix.................................................................................................21
5.7 Setting...............................................................................................................................22
5.8 About.................................................................................................................................23
6. Web control.................................................................................................................................25
6.1 Connection........................................................................................................................25
6.2 Matrix Switching Control .................................................................................................26
6.3 Fast splicing control..........................................................................................................27
6.4 Audio switching matrix.....................................................................................................28
6.5 Infrared switching matrix..................................................................................................28
6.6 Setting...............................................................................................................................29
6.7 Version ..............................................................................................................................29
7. Front Panel Button Operations Guide.........................................................................................30
7.1 Matrix switching...............................................................................................................30
7.2 Inquiry and Settings..........................................................................................................30
8. Common Faults and Solutions....................................................................................................32

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1. Overview
VIS-UHD0808-VW is a professional seamless UHD video matrix switching and splicing wall
processor with HDMI 8 in 8 out. It provides ultra-high data transfer rates, and perfectly supports
synchronous seamless switching of HDMI signals, resolutions up to 4K@60, 4:4:4, creative video
wall layouts through an intuitive Web GUI, and FPGA-based pure hardware architecture can be
extensive. Used for stage performances, digital classrooms, video conference rooms, etc.
1.1 Features
1) 8x8 HDMI Matrix - From input to output, the entire signal path has a complete 18G signal
processing. Capable of processing HDR signals with a resolution of up to 4K60 4:4:4 and a
total bandwidth of 18Gbps.
2) Video wall - Create creative video wall layouts with an intuitive Web GUI that makes it easy
to configure multiple monitors to display video as one large screen.
3) 4K Zoom -4K zoom technology converts various input resolutions to the monitor's native
resolution, providing viewers with the best picture and video quality.
4) Seamless switching - FPGA-based pure hardware architecture delivers peak data rates up to
4K@60 and perfectly supports simultaneous switching of HDMI signals.
5) Input volume control - One provides volume control for the audio input, so when we change
the volume, each output of that input changes.
6) Support DDC transmission
7) HDMI-DVI interface format correction - Automatically reformats the HDMI source signal
for output to a connected DVI display.
8) Automatic input cable equalization - When using long cables, low-quality cables, or source
devices with poor HDMI signal output, actively adjust the input HDMI signal to compensate
for signal loss. When used with the HDMI Pro cable, the 4K/60 signal can be equalized to 35
feet (10.7 m).
9) Automatic output relock -a remodel and restore the timing of the HDMI signal at each output,
enabling transmission over a long HDMI cable.
10) Support +5 VDC, 250 mA power supply for HDMI output of external peripherals.
11) Output Mute control - Provides the ability to mute one or all outputs at any time. For example,
this allows in display content on the local monitor before moving on to the main presentation
monitor.
12) Ethernet Monitoring - can be actively monitored, managed, or controlled over a LAN, WAN,
or Internet using standard TCP/IP protocols.

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13) Input marker - a marker is added to each input signal to distinguish between different inputs.
14) Captions - You can add scrolling captions or welcome signs to the wall.
15) Input test images - An input can automatically generate test images for engineering debugging
and test purposes.
16) Output test image - Output test image to test whether the output port and display device are
properly connected.
17) Splice synchronization - Supports frame synchronization to ensure perfect synchronization of
various output units.
18) Audio Code - Analog audio can be embedded in or removed from an HDMI signal.
1.2 Installation

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2. Hardware description
Product parameters:
Model
VIS-UHD0808-VW
Input type
8xHDMI，8xIR，8x analog audio
Output type
8xHDMI，8x IR，8x analog audio
Protocol
HDMI 2.0, HDCP 2.2
Resolution,
Up to 4096 x 2160@60Hz (4:4:4)
HDMI port
Type A, 19 pin, female
Serial interface
RS-232 IN, DB9, Female
Input cable length
10m
output cable length
10m
Impedance
100±15ohm
RJ45 control protocol
TCP/IP
Ethernet rate
10M/100M
Storage environment
Temperature：-20℃~+70℃，humidity：10%~90%
Work environment
Temperature：-20℃~+70℃，humidity：10%~90%
Power
AC 110~240V
Power consumption
100W
Chassis specification
1U
Dimensions (length x
depth x height).
430*350*43.5mm
Weight
3.5kg
MTBF
30,000h
Warranty
One year warranty and lifetime maintenance

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3. Description of the front and rear panels
Figure 1 VIS-UHD 0808-VW front panel and rear panel
The front and rear panels of the VIS-UHD 0808-VW seamless UHD Matrix switcher include:
1. Power switch - Power on or off the matrix switcher.
2. Display - Current matrix status and command input and result display.
3. Signal indicator -POWER: power indicator; ACTIVE: indicates the status indicator for
receiving commands. SENSOR: infrared receiving status indicator.
4. 0 to 8 Number of channels - Number of Input channels and number of output channels the/and
button is used to select the isolation symbol of multiple channels at the same time. The ALL
button is used to select all output channels.
5. Control Command buttons - Change IP, V switch command, SAVE save scene, RECALLcall
scene, and left and right menu selection buttons.
6. AUDIO IN - 8 3.5mm audio input; AUDIO OUT-8 3.5mm audio output; IR IN-8 infrared
input interface; IR OUT-8 infrared output port.
7. HDMI IN - Signal input source, provides 8 HDMI input ports for connecting to the
corresponding input source device.
8. HDMI OUT - signal output source, providing 8 HDMI output ports for connecting the
corresponding output device.
9. RS-232 - Provides one independent RS-232 port (DB9 base), which can be used to connect to
a PC or central control device for centralized system control. ETHERNET RJ45 Network port
- An Ethernet port used to connect the local area network (LAN) to the Internet. If the green
indicator is on, the connection is normal. If the orange indicator is blinking, data is being
received or sent.
10. Ground pole
11. Power input port - System power supply, supportAC100~240V 50/60Hz input.

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4. Network protocol
Protocol: TCP, IP: 192.168.1.188, port: 80
Protocol table:
Order
Function description
Parameter description
Return information
{param=version}
Version query
NO
{“type” ：”UHD0808”,“
MCU” ：”Ver1.2/Ver1.1/
Ver1.3”,“FPGA”：”Ver1
.2/Ver1.1/Ver1.3/Ver1.2”
}
{param=status}
Switch the status.
Mode: Y 0: Single
screen mode，1: One
row and two columns 2:
Two row and one
columns 3: Two row
and two columns 4:
Two row and three
columns 5: Three row
and two columns 6:
Three row and three
columns
{“video1”:X1,
“video2”:X2,
“video3”:X3,
“video4”:X4, ... ...
“video9”:X9,”mode”:Y}
{“audio1”:X1,“audio2”:
X2, “audio3”:X3,
“audio4”:X4, ... ...
“audio9”:X9}
{“IR1”:X1, “IR2”:X2,
“IR3”:X3, “IR4”:X4, ... ...
“IR9”:X9}
{param=resolution}
Resolution information.
No
{“in1”:1920x1080x60Hz,
... ...
“in8”:3840x2160x60Hz,“
out1”:1920x1080x60Hz,..
. ...
“out8”:3840x2160x60Hz
}//noinput or
corresponding
{param=inputinfo}
Input signal status
No
{“input-1”:true/false,
“input-2”:true/false,
“input-3”:true/false,
“input-4”: true/false,
“input-5”: true/false, ... ...
“input-8”: true/false }
{param=netInfo}
Settings->Query
No
{“ip”:”X”,”gateway”:”Y”

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network parameters
,”subnet”:”A”,”mac”:”B”
}
{param=&ip,ip=%d.%d
.%d.%d,gateway=%d.%
d.%d.%d,subnet=%d.%
d.%d.%d,mac=%x:%x:
%x:%x:%x:%x},
Settings->Set network
parameters
No
No
{param=XVIDEOY}
Video source switching
X：input，Y：output
No
{param=XAUDIOY}
Audio switching
X：input audio （1-8）
No
{param=XIRY}
Infrared switch
X：input infrared（1-8）
No
{param=modeX}
Splicing settings
X：Splicing rows and
columns （0--6）
No
{param=Default}
Reset
No
No
{param=In_Pattern[x]/[
y]}
Input test pattern
settings
X：Channel y ：Test
graphics mode（0--11）
No
{param=Out_Pattern[x]
/[y]}
Output test pattern
settings
X：Channel y ：Test
graphics mode（0--11）
No
{param=BellOn}
Buzzer setting
BellOn/BellOff
No
{param=Save[x]}
Save plan
X：Plan serial number
（0--9）
No
{param=Recall[x]}
Plan call
X：Plan serial number
（0--9）
No
{param=Clear[x]}
Plan cleared
X：Plan serial number
（0--9）
No
{param=Get_Volume}
Get input volume
x: Volume 0--100
{“Volume1”:X1,
“Volume2”:X2,
“Volume3”:X3,, ... ...
“Volume8”:X8}
{param=Volume[x]/[y]
Input volume adjustment
x: Input channel y:
No

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}
Volume 0--100
{param=MuteOn[x]}
Output mute on
x: Output channel
No
{param=MuteOff[x]}
Output mute off
x: Output channel
No
{param：Port[x]/[y]}
Set output resolution
x: Output channel
y:1920x1080x60Hz!/38
40x2160x60Hz!
Resolution list reference
UHD_HDMI
No
{param ：
Analog_sel[x]/[y]}
Set output audio
selection
x: Output channel y: 0:
number 1：Simulation
No
{param：All[x]}
Switches the specified
input to all outputs
x: Input channel
No

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5. PC software introduction
5.1 Connection
1. The router is connected to the CAT5 network cable for TCP/IP communication.
The default IP address of the matrix is 192.168.1.188. The IP addresses assigned by routers must be
on the same network segment.
2. To use thePC sidecontrol, open the "Network and Internet" Settings," ChangeAdapterOptions
"set the following IP.
5.2 Login
Double-click to open the software "UHDMATRIX CONTROL"

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Check whether the device IP address and port number are correct, and then enter the password of
the default account.
IP address: 192.168.1.188, port number: 804. Login and password is ADMIN and admin123
5.3 Matrix switching page
①Video: Click here to switch to the Matrix switch page.
②Signal input list: green when there is signal input, black when there is no signal input.
③Matrix output ports Area: Matrix 1-8 output ports.
Signal list right click function as shown below:

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①Rename: Can change the input signal name.
②Graphic testing: Input can automatically generate test images for engineering debugging and
testing.
③Marker setting: A marker can be added to each input signal to distinguish between different
inputs.

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④EDID: Click on "EDID" and open an "EDID" control window.
Select an input in the signal list and click "EDID"
"Read Output to Input" Select the output you want to read and click "Apply"
"Update EDID" Click "Browse", select the EDID file to be updated to open, and click "Upload".
⑤Volume adjustment: Provides volume control for the audio input, so when we change the
volume, it is changed on the corresponding output.

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⑥Resolution: View the input resolution.
The right click function of the output port is shown as follows:
①Rename: You can change the output port name.
②Resolution: Output resolution to view or change.
Support resolution:
1) 800x600x60Hz
2) 1024x768x60Hz
3) 1280x720x50Hz
4) 1280x720x60Hz
5) 1280x768x60Hz
6) 1280x800x60Hz
7) 1280x960x60Hz
8) 1280x1024x60Hz
9) 1360x768x60Hz
10) 1366x768x60Hz
11) 1440x900x60Hz
12) 1600x900x60Hz
13) 1600x1200x60Hz

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14) 1920x540x50Hz
15) 1920x540x50Hz
16) 1920x540x60Hz
17) 1920x1080x30Hz
18) 1920x1080x50Hz
19) 1920x1080x60Hz
20) 1920x1200x60Hz
21) 3840x2160x30Hz
22) 4086x2160x30Hz
23) 3840x2160x60Hz
24) 4086x2160x60Hz
③Graphic test: Output test images to test whether the output port and display device are properly
connected.
④Clear: can quickly clear the input signal of the output port.
5.4 Fast splicing control
The splicing wall mode can be set, up to one splicing wall can be set, and there are 7 splicing modes.
①Signal List: Input signals, right-click for signal functions (see 5.3 for details).
②Splice Wall: Displays the current mode and signals for the splice wall; signals can be dragged

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to splice.
③Mode: Splicing mode, supports up to 7 splice wall modes.
Supports single screen, left-right 1x1, up-down 1x1, 2x2, 2x3, 3x2, 4x2.
Splicing modes correspond to ports:
Single screen has no splicing, each output port outputs independently.
Left-right 1x1 with ports 1 and 2 are spliced, and other output ports can continue matrix switching.
Up-down 1x1: Ports 1 and 2 are spliced, and other output ports can continue matrix switching.
2x2: Ports 1, 2, 3, and 4 are spliced, and other output ports can continue matrix switching.
2x3: Ports 1, 2, 3, 4, 5, and 6 are spliced, and other output ports can continue matrix switching.
3x2: Ports 1, 2, 3, 4, 5, and 6 are spliced, and other output ports can continue matrix switching.
4x2: All matrix output ports 1, 2, 3, 4, 5, 6, 7, 8 are spliced.
5.5 Audio Switching Matrix
①Audio Input List: Analog audio 3.5mm input, digital audio input.
②Audio Output Ports: Analog audio 3.5mm output ports, digital audio output ports.
Supports audio matrix, allowing for flexible switching between analog and digital audio.
Right-click functions in the audio input list include renaming and volume adjustment.