Vistaflame VF 170B User manual

VF 170B
PELLET STOVE
SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED PAPER.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.
TECHNICAL MANUAL
50-1864
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION
AND USE OF THIS PELLET-BURNING ROOM HEATER. FAILURE
TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN
PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.

2
Table of Contents
Safety Warnings & Recommendations...............................................................................................3
Specifications.................................................................................................................................5
Dimensions & Specifications......................................................................................................5
Rating Label Location...............................................................................................................5
Rating Label.............................................................................................................................6
Installation.....................................................................................................................................7
Deciding Where to Locate your Pellet Appliance..........................................................................7
Removing Pellet Stove From Pallet.............................................................................................7
Clearances to Combustibles.......................................................................................................8
Hearth Shield Installation..........................................................................................................8
Thermostat Installation.............................................................................................................8
Vent Termination Requirements.................................................................................................9
Outside Fresh-Air Connection...................................................................................................10
Exhaust And Fresh Air Intake Locations....................................................................................10
Mobile Home Installation:........................................................................................................11
Corner Through Wall Installation..............................................................................................11
Horizontal Exhaust Through Wall Installation.............................................................................12
RECOMMENDED - Through Wall With Vertical Rise and Horizontal Termination Installation...........14
Through Concrete Wall With Vertical Rise Installations..............................................................14
Outside Vertical Installations....................................................................................................15
Inside Vertical Installations......................................................................................................16
Hearth Mount Installation........................................................................................................17
Slider/Damper Set-Up.............................................................................................................18
Troubleshooting............................................................................................................................19
Wiring Diagram............................................................................................................................22
Parts List......................................................................................................................................23
Parts Diagram - Components.........................................................................................................25
Parts Diagram - Steel....................................................................................................................26
Warranty......................................................................................................................................27
Installation Data Sheet..................................................................................................................28

3
Safety Warnings & Recommendations
* This manual is designed for the technician in conjunction with the owner’s manual. *
Please read this entire Technical Manual before installing or operating your Vista Flame Pellet
Stove. Failure to follow these instructions may result in property damage, bodily injury or
even death. Any unauthorized modification of the appliance or use of replacement parts not
recommended by the manufacturer is prohibited. All national and local regulations and shall
be complied with when operating this appliance.
Caution: Do not connect to any air distribution duct or system.
Warning: Never place wood, paper, furniture, drapes or other combustible materials within 80cm (31½”)
of the front of the unit, 30cm (12”) from each side, and 10cm (4”) from the back of the unit. Do not let
children or pets touch it when it is hot.
To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the
installation instructions. An Vista Flame dealer will be happy to assist you in obtaining information with
regards to your local building codes and installation restrictions.
FIRE EXTINGUISHER AND SMOKE DETECTION: All homes with a pellet burning stove should have at
least one fire extinguisher in a central location known to all in the household. Smoke detectors should be
installed and maintained in the room containing the stove. If it sounds the alarm, correct the cause but do
not deactivate. You may choose to relocate the smoke detection devise within the room; DO NOT REMOVE
THE SMOKE DETECTOR FROM THE ROOM.
CHIMNEY OR RUN AWAY FIRE: Call local fire department (or dial 911). Close the draft fully. Extinguish
the fire in the burn pot liner with a cup of water and close the door. Examine the flue pipes, chimney, attic,
and roof of the house, to see if any part has become hot enough to catch fire. If necessary, spray with fire
extinguisher or water from the garden hose. IMPORTANT: Do not operate the stove again until you are
certain the chimney and its lining have not been damaged.
OPERATION: The door and ash drawer must be kept closed when the unit is in operation to prevent
fume spillage and for proper and safe operation of the pellet stove. Also ensure all gaskets on the door
are checked and replaced when necessary. Unit hot while in operation. Keep children, clothing and
furniture away. Contact may cause skin burns.
CAUTION: When operating during adverse weather, if the unit exhibits dramatic changes in combustion,
stop using the unit immediately.
FUEL: This pellet stove is designed and approved to only burn wood pellet fuel with up to 3% ash content.
Dirty fuel will adversely affect the operation and performance of the unit and may void the warranty. Check
with your dealer for fuel recommendations. THE USE OF CORDWOOD IS PROHIBITED BY LAW. Do
not burn garbage or flammable fluids such as gasoline, naptha or engine oil.
SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which will
collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the house.
This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/damper
as needed to ensure proper combustion. See: “Slider/damper Setting”.
CLEANING: There will be some build up of fly ash and small amounts of creosote in the exhaust. This will
vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect and
clean the exhaust vent semi-annually or every two tons of pellets.
The appliance, flue gas connector and the chimney flue require regular cleaning. Check them for blockage
prior to re-lighting after a prolonged shut down period.
ASHES: Disposed ashes should be placed in a metal container with a tight fitting lid. The closed container
of ashes should be on a non-combustible surface, well away from all combustible materials pending final
disposal. If the ashes are disposed of by burial in soil or otherwise locally dispensed, they should be retained
in the closed container until all cinders have thoroughly cooled.

4
Safety Warnings & Recommendations
ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be grounded.
The grounded electrical cord should be connected to a standard 110-120 volts (3.6 Amps), 60 hertz electrical
outlet and also must be accessible. Ensure the polarity to the outlet, the unit will be plugged into, is correct as
incorrect polarity can affect the unit’s operation. If the power cord should become damaged, a replacement
power cord must be purchased from the manufacturer or a qualified Vista Flame dealer. Be careful that the
electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges. This
unit’s maximum power requirement is 432 watts.
When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the home
and bolted to the floor.
GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove with
broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an Vista Flame
dealer. Do not attempt to open the door and clean the glass while the unit is in operation or if glass is hot.
To clean the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove glass cleaner, or take
a damp paper towel and dip into the fly ash. This is a very mild abrasive and will not damage the glass.
KEEP ASH PAN FREE OF RAW FUEL. DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN. A
fire in the ash pan may occur.
INSTALLATION: Contact your local building or fire official to obtain a permit and any information on
installation restrictions and inspection requirements for your area.
Be sure to maintain the structural integrity of your home when passing a vent through walls, ceilings, or roofs,
and all construction meets local building codes. It is recommended that the unit be secured into its position
in order to avoid any displacement. This appliance must be installed on a floor with an adequate load bearing
capacity, if existing construction doesn’t meet load capacity, suitable measures (e.g. load distributing plate)
must be taken to achieve it.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: This unit uses large quantities of air for combustion; outside Fresh Air connection is strongly
recommended. Fresh Air must be connected to all units installed in Mobile and “Air Tight Homes” (R2000)
or where required by local codes.
Consider all large air moving devices when installing your unit and provide room air accordingly. NOTE:
Extractor fans when operating in the same room or space as the appliance may cause problems. Limited air
for combustion may result in poor performance, smoking and other side effects of poor combustion.
The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive chimney
pressure. It is very important to ensure that the exhaust system be sealed and airtight. The ash pan and
viewing door must be locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper combustion
air is admitted to the combustion chamber. Setting the proper combustion air is achieved by adjusting the
slider damper located on the left side of the stove.
Minor soot or creosote may accumulate when the stove is operated under incorrect conditions such as an
extremely rich burn (black tipped, lazy orange flames).
If you have any questions with regards to your stove or the above-mentioned information, please feel free to
contact your local dealer for further clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF YOUR
STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED FOR THE
INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD INDUSTRIES
LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE.

223/8"
(568mm)
281/4"
(716mm)
263/8" (671mm)
25" (637mm)
417/8"
(1063mm)
157/8" (403mm)
213/4" (553mm)
263/4" (680mm)
411/4"
(1048mm)
233/4" (605mm)
27" (687mm)
Specifications
dimenSionS & SpecificationS:
Figure 1: Dimensions of Maxx.
5
Table 1: Maxx Specifications.
Testing Standard Frequency Voltage
ASTM 1509-04 60 Hz 110 - 120 V
Fuel type Current Max Power
wood pellets - 6mm (¼”) dia. 3.6 Amps 432 Watts
Description Hopper Capacity Consumption on Low
Residential Wood Pellet Heater up to 130 lb (59 Kg) 1.7 lb/hr (0.77 Kg/hr)*
Weight (with full hopper) Consumption on High
455 lb (206 Kg) 7.6 - 8.3 lb/hr (3.45-3.76 Kg/hr)*
*Note: Consumption will vary with the type of fuel used.
rating label location:
The rating label is located on the inside of the hopper lid.

Certified for use in Canada & USA
Certifié pour installation au
Canada et aux Etats-Unis.
Model / Modèle: ENVIRO
MAXX VF 170
Listed Room Heater, Pelletized Fuel Type (Appareil de chauffage à granules certifié)
Suitable For Mobile Home Installation (Accepté pour l'installation dans une maison mobile, test)
Report #310-1122 (January 2007) Tested to (Test
é
e selon): ASTM 1509-04
This pellet appliance has been tested and listed for use in manufactured homes in accordance with
Oregon Administrative rules 814-23-900 through 814-23-909.Install and use only in accordance with
the manufacturer's installation and operating instructions. Contact local building or fire officials about
restrictions and installation inspection in your area. Do not connect this unit to a chimney flue serving
another appliance. See local building code and manufacturer's instructions for precautions required
for passing a chimney through a combustible wall or ceiling. ELECTRICAL RATING: 120 Volts, 60Hz,
3.1-3.6 Amps. Route Cord Away From Heater. For use with pelletized solid fuels only. Operate only with viewing door and ash removal door closed.
Only replace glass with ceramic glass. Components required for installation 3in/75mm or 4in/100mm
listed PL vent complete with components.
Cet appareil a été testé et certifié pour utilisation dans les maisons mobiles en accord avec les
"Règles Administratives de l'Oregon 814-23-900 à 814-23-909". Installez et utilisez cet appareil
seulement selon les instructions d'installation et d'opération du fabricant. Contactez les autorités
locales de votre quartier concernant les restrictions et les inspections d'installation. Consultez les
codes de bâtiment locaux et les instructions du fabricant pour les précautions à prendre lorsque une
cheminée doit être installée au travers un mur ou un plafond combustible. CLASSEMENT
ÉLECTRIQUE : 120 Volts, 60 Hz, 3.1-3.6 Amps. Placez le câble électrique loin de la chaleur.
WH-
MANUFACTURED BY /
FABRIQUE PAR
:
SHERWOOD INDUSTRIES
LTD. VICTORIA BC
CANADA
DATE OF MANUFACTURE /
DATE DE FABRICATION:
J F M A M J J A S O N D 2008 2009 2010
CAUTION:
HOT WHILE IN OPERATION. DO NOT
TOUCH. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY.
CONTACT MAY CAUSE BURNS. SEE
NAMEPLATE AND INSTRUCTIONS.
ATTENTION: L'APPAREIL EST CHAUD LORSQU'IL FONCTIONNE. NE PAS
TOUCHER. GARDER LES ENFANTS, LES VÊTEMENTS ET LES MEUBLES ÉLOIGNÉS DE L'APPAREIL EN MARCHE. UN CONTACT AVEC CELUI-CI POURRAIT RÉSULTER EN DES BRÛLURES. VEUILLEZ VOIR LA PLAQUE DU FABRICANT ET LES INSTRUCTIONS.
DO NOT REMOVE THIS LABEL /
NE RETIREZ PAS CETTE ÉTIQUETTE
Floor Protection
A
BC
D
Backwall
Sidewall
C-11580
Installed as a freestanding stove - conventional or mobile
home - Model FS. Minimum Clearances to Combustible
Material / Espace de dégagement requis pour le modèle FS,
qu'il soit encastré, sur pied ou dans une maison mobile: Sidewall to Unit / Du mur de côté à l'appareil: A 12 in. / 300 mm Backwall to Unit / Du mur de derrière à l'appareil: B 4 in. / 100 mm
Corner to Unit / Du coin à l'appareil: C 4 in. / 100 mm
Serial No. / No. De Serié:
To Start Stove: Press the ON / OFF button. If the auger needs to be primed, press the Manual Auger Feed
button until fuel starts to drop into the Burn Pot. To Operate Stove: MANUAL MODE: When a fire has been established the stove settings are adjustable. /
HIGH/LOW MODE: (Requires a thermostat) When the thermostat calls for heat the stove settings are
adjustable. When the thermostat contacts open, the HEAT LEVEL and Fans will drop down to the LOW setting
until the thermostat contacts close again. / AUTO/OFF MODE: (Requires a thermostat) When the thermostat contacts close, the unit will light automatically. Once up to temperature the stove settings are adjustable. When
the thermostat contacts open, the stove will drop down to the LOW settings for 30 minutes. If within the 30 min
the thermostat contacts close, the HEAT LEVEL will return to previous MANUAL setting or if the thermostat contacts remain open the stove begin its shutdown routine. To Turn Off Stove: MANUAL and HI / LOW mode: Press the ON / OFF button
AUTO / OFF mode: Turn the thermostat down or off. Pour démarrer le poêle: Appuyer sur le bouton "ON/OFF". Si le Auger nécessite d'être amorcé, appuyer sur le
bouton manuel d'alimentation du Auger jusqu'à ce que les granules se déversent dans le pot de combustion. Pour faire fonctionner le poêle : MODE MANUEL : Lorsque le feu est bien établi, les réglages peuvent être ajustés. / MODE "HIGH/LOW" : (Nécessite un thermostat) Lorsque le thermostat requière de la chaleur, les réglages peuvent être ajustés. Lorsque les contacts du thermostat ouvrent, le réglage du niveau de chaleur et
les ventilateurs s'ajusteront au réglage " bas " jusqu'à ce que les contacts du thermostat se referment. / MODE
"AUTO/OFF" : (Nécessite un thermostat) Lorsque les contacts du thermostat ferment, le poêle s'allumera
automatiquement. Lorsque la température adéquate est atteinte, les réglages peuvent être ajustés. Lorsque les contacts du thermostat ouvrent, le poêle s'ajustera aux réglages "LOW" pendant 30 minutes. Si les
contacts du thermostat sont fermés pendant ces 30 minutes, le réglage de niveau de chaleur retournera en
réglages "MANUEL" ou si les contacts du thermostat restent ouverts, le poêle entamera le processus d'arrêt. Pour éteindre le poêle : MODE MANUEL ET " HIGH/LOW " : Appuyer sur le bouton "ON/OFF". MODE "AUTO / OFF" : Régler le thermostat à la baisse ou éteignez le.
The unit can be installed on a
hard, stable combustible
surface. the unit must be
installed using the provided
leveling legs and floor
protector. L'unité peut être installée sur un dur, la
surface combustible stable
l'unité doit être installée en
utilisant les jambes et le
protecteur de mise à niveau
fournis de plancher.
Utilisation avec granules seulement. Utiliser seulement lorsque les portes avants et la
porte du réceptacle de cendre sont fermées. Si une ou des vitres devaient être
remplacées, utilisez seulement du verre céramique. Les composantes requises pour
l'installation sont un évent PL certifié de 3in/75mm or 4in/100mm avec ses composantes.
Specifications
rating label:
Figure 2: Rating Label
6

7
Installation
deciding Where to locate your pellet appliance:
1. Do not install the stove in a bedroom or room where people sleep in.
2. Locate the stove in a large and open room that is centrally located in the house. This will optimize
heat circulation.
3. Check clearances to combustibles and for the least amount of interference to house framing, plumbing,
wiring, etc.
4. You can vent the stove with approved pipe through an exterior wall behind the unit or pass it through
the ceiling and roof. The stove can connect to an existing masonry or metal chimney (must be lined
if the chimney is over 6” (15 cm) diameter, or over 28 inches² (180 cm²) cross sectional area).
5. This unit must not be installed directly onto carpet. If it is to be installed on a carpeted area, a solid
surface (wood, metal or approved hearth pad) must be installed between the unit and the carpet.
6. This unit uses large quantities of air for combustion; outside Fresh Air connection is strongly
recommended. Fresh Air must be connected to all units installed in Mobile and “Air Tight Homes”
(R2000) or where required by local codes.
7. Do not obtain combustion air from an attic, garage or any unventilated space. Combustion air may be
obtained from a ventilated crawlspace.
8. The power cord is 8 feet (2.43 m) long and may require a grounded extension cord to reach the
nearest electrical outlet.
removing pellet Stove from pallet:
1. Remove the right and left hand cabinet
sides. Partially back out the two (2) T-20
Torx screws on the back of the each panel
and the two (2) located on the front inside
edge below the louvers and ash shelf. Pull
the panel forward then remove.
2. Remove the two (2) wood screws from each
side that are holding the bottom of the
stove to the pallet.
3. Re-install the side panels.
Figure 3: Screws to take out to remove stove from pallet.

Installation
clearanceS to combuStibleS:
12"
(30.5cm)
4"
(10cm)
4" (10cm)
Side Wall
Back Wall
Adjacent Wall
These dimensions are minimum clearances but it is
recommended that you ensure sufficient room for
servicing, routine cleaning and maintenance.
Side wall to unit 12 inches (30.5 cm)
Back wall to unit 4 inches (10 cm)
Corner to unit 4 inches (10 cm)
Ceiling height 90 inches (228.5 cm)
Figure 4: VF170 Clearance to Combustibles.
thermoStat inStallation:
1. Install the wall thermostat (12 or 24 Volt rated) in
a location that is not to close too the unit but will
effectively heat the desired area.
2. Connect the Thermostat or Timer using a 2 x 18 gauge
wire from the unit to the thermostat.
If the heat in the room becomes to great, the high limit
switch may turn the stove off and the switch will have to
be manually reset. To reset the high limit switch, remove
the right cabinet side. The switch is found on the air
jacket.
Remove jumper
wire and install
thermostat wires here.
Figure 6: Thermostat wire placement.
hearth Shield inStallation:
1. Remove the right and left hand cabinet
sides. Partially back out the two (2) T-20
Torx screws on the back of the each panel
and the two (2) located on the front inside
edge below the louvers and ash shelf. Pull
the panel forward then remove.
2. Slide the hearth shield into place.
3. Secure the shield to the unit with two (2)
screws on each side (see Figure 4).
4. Re-install the side panels.
Figure 5: VF170 Hearth Shield Installation.
8

9
hot enough to cause burns if touched by children. Non-combustible shielding or guards may be required.
3. Termination must exhaust above the inlet elevation. It is recommended that at least five feet of vertical pipe be
installed outside when the appliance is vented directly through a wall, to create some natural draft to prevent the
possibility of smoke or odor during appliance shut down or power failure. This will keep exhaust from causing a
nuisance or hazard from exposing people or shrubs to high temperatures. In any case, the safest and preferred
venting method is to extend the vent through the roof vertically.
4. Distance from the bottom of the termination and grade is 12” (30 cm) minimum. This is conditional upon the
plants and nature of grade surface. The exhaust gases are hot enough to ignite grass, plants and shrubs located
in the vicinity of termination. The grade surface must not be lawn.
5. If the unit is incorrectly vented or the air to fuel mixture is out of balance, a slight discoloration of the exterior
of the house might occur. Since these factors are beyond the control of Sherwood Industries Ltd, we grant no
guarantee against such incidents.
NOTE: Venting terminals shall not be recessed into walls or siding.
Installation
vent termination requirementS:
IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER.
Figure 7: Use in conjunction with Table 2 for allowable exterior vent termination
locations.
Table 2: Use in conjunction with Figure 7 for allowable exterior vent termination locations.
Letter Minimum Clearance Description
A 24 in (61 cm) Above grass, top of plants, wood, or any other combustible materials.
B 48 in (122 cm) Beside/below any door or window that may be opened. (18” (46 cm) if outside
fresh air installed.)
C 12 in (30 cm) Above any door or window that may be opened. (9” (23 cm) if outside fresh air
installed.)
D 24 in (61 cm) To any adjacent building, fences and protruding parts of the structure.
E 24 in (61 cm) Below any eave or roof overhang
F 12 in (30 cm) To outside corner.
G 12 in (30 cm) To inside corner, combustible wall (vertical and horizontal terminations).
H 3 ft (91 cm) within a height
of 15 ft (4.5 m) above the
meter/regulator assembly
To each side of center line extended above natural gas or propane meter/
regulator assembly or mechanical vent.
I 3 ft (91 cm) From any forced air intake of other appliance
J 12 in (30 cm) Clearance to non-mechanical air supply inlet to building, or the combustion air
inlet to any appliance.
K 24 in (61 cm) Clearance above roof line for vertical terminations.
L 7 ft (2.13 m) Clearance above paved sidewalk or paved driveway located on public property.
Air Supply Inlet Gas Meter Restriction Zone
(Termination not allowed)
Termination Cap
G
G
Opens
Opens
Opens
DF
B
B
AI
H
K
G
G
L
C
E
1. Do not terminate the
vent in any enclosed or
semi-enclosed areas such
as a carport, garage,
attic, crawlspace, narrow
walkway, closely fenced
area, under a sundeck
or porch, or any location
that can build up a
concentration of fumes
such as stairwells, covered
breezeway, etc.
2. Vent surfaces can become

Installation
outSide freSh-air connection:
This Heater must have adequate air for proper combustion in the room that it is installed.
Figure 8: Outside Air Connection.
exhauSt and freSh air intake locationS:
14 3/16"
(361mm)
5 1/8"
(130mm) 4 3/16" (107mm)
Figure 9: VF170 Inlet and Outlet Location.
A Fresh-air intake is strongly recommended for all
installations. Failure to install intake air may result in
improper combustion as well as the unit smoking during
power failures.
The inlet to the intake must be below and a minimum of
12” (30cm) away from the unit exhaust outlet.
Outside fresh air is mandatory when installing this
unit in airtight homes and mobile homes.
When connecting to an outside fresh air source, do not
use plastic or combustible pipe. A 3” minimum (76 mm)
ID (inside diameter) steel, aluminum or copper pipe or
ducting should be used. It is recommended, when you are
installing a fresh air system, to keep the number of bends
in the pipe to a minimum.
3" ID
(76 mm)
Optional
Elbow
Outside
Wall
This unit uses a 4” exhaust vent.
EXHAUST:
Base of unit to center of flue
min. 143 / 16” (361 mm)
Center of unit to center of flue
43 / 16” (107 mm)
FRESH AIR INTAKE.
Base of unit to center of intake
min. 143 / 16” (361 mm)
Center of unit to center of intake
5⅛” (130 mm)
10

11
Figure 11: Corner Installation.
Installation
mobile home inStallation:
4"
(10cm)
4"
(10cm)
Fresh Air Intake
Wall thimble
manufactured
by pellet vent
manufacturer.
1/4” Lag Bolts Securely
Fastened
Ground Wire Directly
to Metal Chassis
Optional
Hearth Pad
Flooring
Steel
Frame
● Secure the heater to the floor using the
four (4) holes in the pedestal.
● Ensure the unit is electrically grounded to
the chassis of your home (permanently).
● Do not install in a room people sleep in.
● Outside fresh air is mandatory. Secure
outside air connections directly to fresh
air intake pipe and secure with three (3)
screws evenly spaced.
CAUTION: THE STRUCTURAL
INTEGRITY OF THE
MANUFACTURED HOME FLOOR,
WALL AND CEILING/ROOF MUST
BE MAINTAINED.
corner through Wall inStallation:
Figure 10: Mobile home installation.

3" (80mm)
Exhaust Tube
4" (100mm) Vent Pipe
Wall Thimble
45o Elbow with Screen
or Termination Cap
High Temperature RTV
Silicone Required
3" (80mm)
Inlet Tube
Installation
horizontal exhauSt through Wall inStallation:
Vent installation: install vent at clearances specified by the vent manufacturer.
A chimney connector shall not pass through an attic or roof space, closet or similar concealed spaces,
or a floor, or ceiling. Where passage through a wall or partition of combustible construction is desired,
the installation must conform to CAN/CSA-B365 Installation Code for Solid-Fuel-Burning Appliances and
Equipment and with all local regulations, including those referring to regional and national. Only use
venting of L or PL type with an inside diameter of 4 inches (10 cm).
1. Place the appliance 15” (37.5 cm) away from the wall. If the stove is to be set on a hearth pad, set
the unit on it.
2. Locate the center of the exhaust pipe on the stove. Extend that line to the wall. Once you have located
the center point on the wall, refer to pellet vent manufacturer installation instructions for correct hole
size and clearance to combustibles.
3. Install the wall thimble as per the instructions written on the thimble. Maintain an effective vapour
barrier in accordance with local building codes.
4. Install a length of vent pipe into the wall thimble. Try not to have joints inside the thimble.
The pipe should install easily into the thimble.
5. Connect the exhaust vent pipe to the exhaust pipe on the stove. Seal the connection with high
temperature silicone.
6. Install the fresh air intake (see Outside Fresh Air COnneCtiOn).
7. Push the stove straight back, leaving a minimum of 4” (10 cm) clearance from the back of the stove
to the wall. Seal the vent pipe to the thimble with high temperature silicone.
Figure 12: Straight through wall Installation.
12

13
Installation
8. The pipe must extend at least 12” (30 cm) away from the building. If necessary, bring another
length of pipe to the outside of the home to connect to the first section. Do not forget to place high
temperature silicone around the pipe that passes through the thimble.
9. Install a vertical pipe, or if all requirements for direct venting are met, install vent termination.The
stainless steel cap termination manufactured by the vent manufacturer is recommended. However,
when the vent terminates several feet above ground level and there are no trees, plants, etc. within
several feet, a 45° elbow can be used as termination. The elbow must be turned down to prevent
rain from entering.
NOTE:
• It is recommended that horizontal through wall installations have 3 to 5 feet (91 to 152 cm) of vertical
pipe in the system to help naturally draft the unit in the event of extreme weather or a power outage.
• Some horizontal through wall installations may require a “T” and 3 to 5 feet (91 to 152 cm) of vertical
pipe outside the building to help draft the unit. This may be required if a proper burn cannot be
maintained, after the stove has been tested and the airflow set. This is due to the back pressure in the
exhaust caused by airflow around the structure.
• Follow vent manufacturer guidelines for installation of venting. High temp Sealent must be used when
connecting vent pipe to the unit’s starter pipe. Improper seals at the vent joints may cause combustion
by-products to leak into the room where installed - seal as required.
Wall framing
Wall thimble
Termination cap
Vent pipe
Horizontal frame
for thimble
Figure 13: Straight through Wall Installation - Side View.

Wall framing
Wall thimble
Termination cap
Vertical section
of vent pipe
Clean
out tee
Wall strap
90°elbow
Horizontal
frame for
thimble
Installation
recommended - through Wall With vertical riSe and horizontal termination inStallation:
Figure 14: Venting horizontally with rise.
through concrete Wall With vertical riSe inStallationS:
Wall framing
Wall thimble
Termination
cap
Vertical section
of vent pipe
Horizontal frame
for thimble
90o elbow
Concrete Wa
ll
Clean out te
e
Installation to use if there is a concrete or
retaining wall in line with exhaust vent on
pellet stove.
A 45° down elbow may be used in place of the
termination cap (or stainless steel termination
hood).
The termination must be 12 inches (30 cm)
from the outside wall and 12 inches (30 cm)
above the ground.
Figure 15: Venting with concrete wall behind unit .
A 45° down elbow may be used in place of the
termination cap (or stainless steel termination
hood).
14

15
Installation
outSide vertical inStallationS:
To accomplish an outside vertical pipe installation, follow the “hOrizOntAl exhAust thrOugh WAll instAllAtiOns”
section and then finish it by performing the following (refer to Figure 16).
1. Install a tee with clean out on the outside of the house.
2. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent
straight and secure.
3. Install ceiling thimble and secure the flashing as you go through the roof.
4. Ensure that the rain cap is approximately 24” (61 cm) above the roof.
Rain cap
Flashing
24"
(61 cm)
4"
(10cm)
Tee with
cleanout
Fresh air
intake
3" (7.5 cm)
Clearance
Support
bracket
Type "L"
vent
Figure 16: Outside Vertical Installation.

2 ft
(61 cm)
Rain Cap (ensure cap
is at least 3ft (91cm)
above the roof at the
lowest point)
Roof Flashing
Roof Rafter
Fire Stop with
Support Collar
Ceiling Joist
Vertical Vent Pipe
Clean Out Tee with
Pipe Adapter
NOTE: All vent sections must
maintain 3 inches (7.6 cm)
clearances to combustibles.
Installation
inSide vertical inStallationS:
1. Place the unit on the hearth pad if a hearth pad is to be used (or on solid material if installed on a
carpeted surface) and space the unit in a manner so when the pellet vent is installed vertically, it will
be 3” (7.6 cm) away from a combustible wall.
2. Install the tee with clean out.
3. Install the pellet vent upward from there. When you reach the ceiling, make sure that the vent
goes through the ceiling fire stop. Maintain a 3” (7.6 cm) distance to combustibles and keep attic
insulation away from the vent pipe. Maintain an effective vapor barrier. Follow the Vent manufacturer’s
instructions.
4. Finally, extend the pellet vent to go through the roof flashing.
5. Ensure that the rain cap is approximately 24” (60 cm) above the roof.
6. Install the fresh air system.
Figure 17: Inside Vertical Installation.
16

17
Existing Fireplace
Clean Out Tee
Fireplace Damper
Location
Rain Cap
Seal Plate
Vent Pipe (single
wall stainless flex
pipe or PL vent)
Existing Masonary
Flue
Flexible Vent Connector
(Use this 5 ft section of
pipe to vent past
fireplace damper or
smoke shelf)
1. Lock fireplace damper in the open
position.
2. Install flexible stainless steel liner or listed
pellet vent to the top of the chimney.
3. Install a sealing plate at the top of the
chimney.
4. Connect a rain cap and flex adapter to
the chimney liner/pipe.
5. Connect a clean-out tee or a 90° elbow
to the liner/pipe.
6. Install tee onto stove.
Floor
Protection
Combustible Floor
Masonry Fireplace
Min 150mm (6")
Mantel
Minimum 200mm (8")
from top of stove
Damper Removed
or Fastened Open
Clean-out
Fresh-air intake should com
from chimney. If holes
already exist fresh-air
intake can be taken through
back of the fireplace or
through the ash dump.
Installation
hearth mount inStallation:
Figure 18: Hearth Mount - Side View.
Figure 19: Hearth Mount - Over View.

Installation
Slider/damper Set-up:
This is used to regulate the airflow through the pellet stove. The slider damper should be set
by a trained technician using magnehelic.
Exhaust Channel
Slider Damper
Exhaust Fan
Housing
Set collars are
installed on either
side of the cabinet.
7/16” (11mm)
nuts Rod Knob
Figure 20: Slider/Damper Plate & Rod in Unit.
1. To install the optional slider damper
rod remove the left cabinet side panel.
Partially back out the two (2) T-20 Torx
screws on the back of the each panel and
the two (2) located on the front inside
edge below the louvers and ash shelf.
Pull the panel forward then remove and
locate the slider damper plate.
2. Install the 7/16” (11mm) nut onto the
slider damper rod, thread it all the way
onto the rod.
3. Slide rod through the hole in the slider
damper plate and install the 7/16”
(11mm) clinching nut onto the rod.
Leave nut a little loose to help it line up
when the cabinet is re-installed.
4. Re-install the cabinet side.
5. Mark the rod at either end of range in
which the unit runs correctly and has
a good ame pattern. Pull the rod out
until the ame becomes a short, brisk
flame, like a blowtorch; push the rod in
a little and mark it. The next mark its the most important and is set with
a magnehelic.
IMPORTANT: Taking a reading of vacuum pressure inside the firebox with
a magnehelic gauge should be used to set the slider for best combustion.
The slider damper should be set only on a hot stove (operating for thirty
(30) minutes or more) by using a Magnahelic Pressure Gauge to measuring
the pressure in the firebox. The best settings are a reading of
approximately 0.14 - 0.15 inches of water column (34.8 - 37.3 Pa)
on the high fire setting. Some fuels may require higher or lower
settings. The reading can be taken from the ⅛” (3 mm) hole located on
the front of the unit below the ash shelf on the right hand side.
6. Remove the cabinet side
7. Install a set collar ½” (12mm) in from the inner mark from step #5
8. Re-install the cabinet side.
9. Install a set collar on the outside of the outer mark from step #5 Figure 21: Efficient Flame.
10. Install the black knob on the end of the rod. Check slider damper for smooth operation.
18

19
Troubleshooting
DO NOT:
● Service the stove with wet hands. The stove is an electrical appliance, which may pose a shock hazard
if handled improperly. Only qualified technicians should deal with possible internal electrical failures.
● Do not remove from the firebox any screws without penetrating oil lubrication.
WHAT TO DO IF:
1. The stove will not start.
2. The stove will not operate when hot.
3. The exhaust blower will not function normally.
4. Light # 3 on Heat output bar flashing.
5. Auger light flashes but auger motor does not turn at all
6. The 200 °F (93 °C) high limit temperature sensor has tripped.
7. The convection blower will not function normally.
8. Igniter- the pellets will not light.
9. Control settings (Heat Level) has no effect on the fire.
10. The stove keeps going out.
*NOTE: All troubleshooting procedures should be carried out by qualified technicians or
installers.
1. The stove will not start.
Make sure the stove is plugged in and the wall outlet is supplying power..
If the Control Board has been placed in the ON /OFF thermostat mode, then turn the thermostat up to
call for heat.
Ensure the burn pot liner is correctly placed in the burn pot
Check the Heat Level Indicator. - If the # 3 light is flashing (unit may be out of fuel)
Check the Door and Ash Pan door - THEY MUST BE CLOSED TIGHT.
See section 8 “The pellets will not light”.
Check the fuse on the circuit board.
If the unit still does not start, contact your local service dealer for service.
2. The stove will not operate when hot.
Check the Heat Level Indicator if a fire is not detected, or if the fire has gone out the #3 light will
flash because the Exhaust Temperature Sensor’s contacts have opened.
Check the hopper for fuel.
Incorrect air damper setting. - Excessive air may consume the fire too quickly before the next drop of
fuel, leaving completely unburned fuel in the burn pot liner. - - Insufficient air may cause the vacuum
switch to open or will cause build up, further restricting the air flow through the Burn Pot Liner. This
in turn will cause the fuel to burn cold and very slowly. Fuel may build up and smother the fire. In this
case clean the burn pot. (NOTE: unit may require a change to the vent system or installation
of fresh air to correct Air to Fuel ratio problems if unable to achieve proper damper
setting).
Combustion Blower failure. - The Combustion Blower is not turning fast enough to generate the proper
vacuum in the fire box. Visual Check – is the blower motor turning. See section “3. The Exhaust
Blower will not function normally.”

Troubleshooting
Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning
Exhaust Temperature Sensor failure. – Bypass sensor located on Exhaust Blower, if stove now operates
properly, the unit may require cleaning or a new sensor. Contact your local dealer for service.
Check the fuse on the circuit board.
3. The exhaust motor will not function normally.
Open the access panels; check all connections against the wiring diagram.
Check the Exhaust Blower voltage across the blower motor wires (>=115V on #5 setting and >= 75V
on #1 setting). – Replace the Circuit Board if the Voltage reading is less than 75 V. with a line voltage
of >115 V AC..
Clean all exhaust passages and venting.
4. Light # 3 on Heat output bar flashing
(The Exhaust Temp. Switch contacts have opened.)
Stove ran out of fuel - check fuel level in the hopper
Severe negative pressure in area where unit is installed - Check the operation by opening a window,
does this solve the problem? If it does, install fresh air intake to unit or room. Venting system may
require vertical section to move termination into a low pressure zone.
See sections #2 “Stove will not operate when hot”, #3 “The Exhaust motor will not function normally”
and #5 “Auger light flashes....turn at all.” for more suggestions.
To reset Circuit Board after a trouble code - push the ON/OFF button
5. Auger light flashes but auger motor does not turn at all.
Check the Door and Ash Pan door - THEY MUST BE CLOSED TIGHT.
If the Auger gear box does not turn but the motor’s armature does try to spin, then the auger is
jammed. – Try to break apart jam by poking at the jam through the drop tube. If this fails then empty
the hopper and remove the Auger Cover **Remember to re-seal the cover after installation**
Auger stopped running. Pinch, break or blockage in Vacuum Hose - Check hose for pinch points or
damage, replace or re-route as required. Blow out Vacuum Hose
Damage to wires between Circuit Board and Vacuum Switch and Auger Motor - Inspect wires and
connectors
Vacuum Switch failure - Bypass the vacuum switch, if this corrects the problem check for above
problems before replacing the Vacuum Switch.
Blocked exhaust / venting system - Have stove and venting cleaned and inspected.
Check Vacuum levels at the Vacuum Switch, with a Magnahelic Gauge (readings must be above .07”
W.C. on low fire).
6. The 200 °F ( 93 °C) high limit temperature sensor has tripped.
Reset sensor and determine cause – was it Convection Blower failure or Circuit board control
problems.
Check the fuse on the circuit board.
20