Vital Home Systems VHS AWS-01 User manual
C o p y r i g h t V i t a l H o m e S y s t e m s L L C P a g e | 1
© 2016 Vital Home Systems
Vital Home SystemsTM
Model: VHS AWS-01
Water Sensor
Dated 05/05/2016
P a g e | 2 Copyright Vital Home Systems, LLC
© 2015 Vital Home Systems
Identifying Parts on the VHS AWS-01
1. AWS-01 Water Sensor- This is the water sensor
device to be paired with a control panel such as the
Vital Home Systems 1050, 1060 4G or directly with
the VC100.
2. Test and Pairing Button–Push this button to test
the water sensor with a beep or push this button to
when directed by the Vital Home Systems Control
Panel PC Software.
3. Mounting Screws Holes
4. 3V CR2450 lithium battery
5. Water Detection Probes- These two probes sit less
than 1 millimeter off a hard surface. SEE WATER
SENSOR PLACEMENT BEFORE DEPLOYING WATER
SENSORS.
6. Optional External Water Probe–6 foot External
Probe to monitor remote places such as under
appliances or inside walls. Probe jack installs into
side of AWS-01.
7. AWS Indent to Open Case –Use a Coin or other
non-shape object to pry open case on left side.
AWS-01 Setup
IMPORTANT NOTE! Only use parts and devices supplied by Vital Home Systems with the AWS-01. Only use Vital Home Systems
supplied batteries for the AWS-01.Installing or attaching devices not supplied by Vital Home Systems, may cause AWS-01
and system failure and damage as a result. All parts and devices are designed to work specifically with the Vital Home Systems.
Any devices installed or attached to the AWS-01 from a third party, even if they have the same part number, immediately
voids Vital Home Systems Limited Warranty and obligations.
Step 1. Install batteries –Remove any protective film from the CR2450 3V battery. To open sensor, use
a coin or other non-sharp device to pry the top cover open from the indent on the left side of the sensor.
Insert coin cell CR 2450 lithium battery at an angle with the positive (+) side up. Leave cover off for
pairing
STEP 2. Pair the AWS-01 to the 1050 /1060 4G or VC100 –All programming of the AWS-01 water
sensor may be done via the 1050 or 1060 Control Panel with the Vital Home Systems PC software. The
software may be downloaded from Vital Home Systems Website at:
www.vitalhomesystems.com/#!resources/c9ds
You must register your 1050/1060, AWS-01 and VC100 (if purchased) on the Vital Home Systems Website
to download the software. The Software is written only for Windows version 7 through Vista. Download
and install the software to your Windows Desktop prior to plugging the 1050/1060 USB cable into the
computer and the 1050 Control Panel. To pair the AWS-01 directly to the VC100, please contact Vital
Home Systems.
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C o p y r i g h t V i t a l H o m e S y s t e m s L L C P a g e | 3
© 2016 Vital Home Systems
AWS-01 Operation
IMPORTANT NOTICE TO USER: The installation of any water detection or automatic water shut off
system does NOT guarantee water will be detected on all occasions or circumstances. Due to the variety
of environments the system can be installed, how it is maintained and types of installation, Vital Home
Systems does NOT guarantee or warrant against water or property damage as a result of or/with the
use of this system.
Normal Operation
The AWS-01 will only detect puddling water when it contact the water probes. It does not detect
humidity. Water MUST contact the probes to actually report water. If the control panel loses
connection with the AWS-01 after 12 hours it will send a “Fault Detected” report with the sensor ID to
the user. The AWS-01 will also send a report on the condition of a low battery. When water is detected
and contacts the probe, the AWS-01 sends a “Leak Detected” report with the Sensor Zone ID. The AWS-
01 will also make a beeping noise to alert the user. If the sensor is picked up and loses contact with the
water or the alarm clears the AWS-01 will send an “Alarm Ended” report to the control panel. If a VC100
valve controller is paired with the 1050/1060 control panel and a specific AWS-01, it will be commanded
to close upon the detection of water and will not reopen until the VC100 is commanded to open on the
VC100, the 1050/1060 or remotely.
External Water Probe
To install the External water probe. Plug the jack into the right side of the AWS-01. The AWS-01 will
now sense water in two locations at the same time. If possible affix the external probe to the surface to
be monitored with 2 screws. You may also use double stick tape BUT only use thin film tape that does
not raise the external probes more than 2 millimetres off the surface. DO NOT USE FOAM DOUBLE STICK
TAPE this increases the distance from the probe to the surface of the water you are trying to detect.
Accidental disconnect of the external probe will disable water detection by the external probe.
How to Avoid False Alarms
Place the AWS-01 and probe in a location that will not accidentally contact water or come in
contact with water while washing a floor.
Avoid placing the AWS-01 or probe on a conductive surface or carpeting
Avoid placing the AWS-01 or probe in a dusty environment
Spider webs may also cause false alarms
In the event of a false alarm. Wipe the probes with a clean dry cloth open the cover and
inspect for water damage. If required allow to dry and insert a fresh battery to see if the false
alarm clears.
Low Battery Condition
Once a “Low Battery” report is received. Replace the batteries in the AWS-01 as soon as possible, push
the button on the sensor after installation. NOTE: If the “Low Battery” report is cleared on the control
panel the user will not receive another low battery alarm. Do not clear the alarm on the control panel
until the AWS-01 batteries have been replaced.
P a g e | 4 Copyright Vital Home Systems, LLC
© 2015 Vital Home Systems
Water Immersion of a Water Sensor
If the water sensor is immersed in water or water enters the body of the sensor, the sensor must be
replaced to operate properly and the new water sensor MUST be paired with the control panel with the
PC software.
Sensor Zone IDs
Sensor
ID
Zone Name
Cold
Water
Valve ID
Hot Water
Valve ID
1
AC Unit 1
1
1A
2
AC Unit 2
2
2A
3
AC Unit 3
3
3A
4
Bar Sink 1
4
4A
5
Bar Sink 2
5
5A
6
Bath Sink 1
6
6A
7
Bath Sink 2
7
7A
8
Bath Sink 3
8
8A
9
Bath Sink 4
9
9A
10
Bath Sink 5
10
9A
11
Bath Sink 6
11
11A
12
Bidet 1
12
12A
13
Bidet 2
13
13A
14
Bidet 3
14
14A
15
Bidet 4
15
15A
16
Coffee Maker
16
16A
17
Dehumidifier 1
17
17A
18
Dehumidifier 2
18
18A
19
Dishwasher 1
19
19A
20
Dishwasher 2
20
20A
21
Humidifier 1
21
21A
22
Humidifier 2
22
22A
23
Ice Maker 1
23
23A
24
Ice Maker 2
24
24A
25
Kitchen Sink 1
25
25A
26
Kitchen Sink 2
26
26A
27
Laundry Sink 1
27
27A
28
Master Bath Sink 1
28
28A
29
Master Bath Sink 2
29
29A
30
Master Toilet 1
30
30A
31
Master Toilet 2
31
31A
Sensor
ID
Zone Name
Cold
Water
Valve ID
Hot Water
Valve ID
32
Refrigerator 1
32
32A
33
Refrigerator 3
33
33A
34
Shower 1
34
34A
35
Shower 2
35
35A
36
Shower 3
36
36A
37
Shower 4
37
37A
38
Shower 5
38
38A
39
Shower 6
39
39A
40
Toilet 1
40
40A
41
Toilet 2
41
41A
42
Toilet 3
42
42A
43
Toilet 4
43
43A
44
Toilet 5
44
44A
45
Toilet 6
45
45A
46
Tub 1
46
46A
47
Tub 2
47
47A
48
Tub 3
48
48A
49
Tub 4
49
49A
50
Tub 5
50
50A
51
Tub 6
51
51A
52
Washing Machine 1
52
52A
53
Washing Machine 2
53
53A
54
Water Appliance 1
54
54A
55
Water Appliance 2
55
55A
56
Water Appliance 3
56
56A
57
Water Filter 1
57
57A
58
Water Filter 2
58
58A
59
Water heater 1
59
59A
60
Water heater 2
60
60A
61
Water Heater 3
61
61A
62
Water Main
62
62A
63
Water Soft 1
63
63A
64
Water Soft 2
64
64A
C o p y r i g h t V i t a l H o m e S y s t e m s L L C P a g e | 5
© 2016 Vital Home Systems
FCC Compliance Statement
Information for the U.S. Users:
FCC part 15:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Vital Home Systems Limited Warranty
This Limited Warranty shall apply to items manufactured
sold or distributed by Vital Home Systems LLC (“VHS”) that
include the VHS and/or VHS wholly-owned or partially-
owned brands or subsidiaries and were purchased from
VHS or an authorized VHS distributor or reseller directly
by the end user of the item (Customer).
VHS LIMITED WARRANTY AND LIABILITY
The Vital Home System is an advanced design in water
detection; it does not offer guaranteed protection against
a water event, water damage, or an emergency. Any
controls system, whether commercial or residential, is
subject to compromise or failure for a variety of reasons,
including, but not limited to, installer or operator error.
Therefore, Vital Home Systems LLC does NOT WARRANT
or REPRESENT water damage will not occur through the
purchase or installation of this system. NOR IS VITAL
HOME SYSTEMS LIABLE FOR WATER DAMAGE OR ANY
OTHER DAMAGE AS A RESULT OF THE USE OR
INSTALLATION OF ITS PRODUCTS.
VHS hereby represents and warrants that original items
manufactured (hardware), sold (embedded or
downloaded software), or licensed (external software) by
VHS and supplied to Customer for use, (hereafter known
as “Product”) shall be free from significant defects in
material and workmanship and will reasonably conform to
applicable specifications and drawings, each subject to
normal use and service as set forth in the Product Limited
Warranty Period section of this agreement (the “Limited
Warranty”). This Limited Warranty is applicable when
Product is installed and used under normal conditions and
in accordance with the operating instructions, pursuant to
the Terms and Conditions set herein.
The sole and exclusive remedy of Customer for a breach
of any of the foregoing warranties shall be limited, at the
option of VHS, to either the repair or replacement of any
defective or non-conforming component of the Products.
Replacement Products or parts may be new or
reconditioned. Such remedies shall be available to
Customer only if VHS is notified in writing within the
applicable Limited Warranty Period and is provided with a
reasonable opportunity to cure such breach.
P a g e | 6 Copyright Vital Home Systems, LLC
© 2015 Vital Home Systems
Products under warranty will be repaired or replaced at
no charge to Customer, excluding shipping, with the
exception of any issues or damage caused by the
unauthorized repair by any and all third-party repair
houses, which will be subject to repair or replacement
charges as determined by VHS. Products repaired or
replaced while under warranty are warranted for the
remainder of the original Product Limited Warranty or for
a period of sixty (60) days from the date of repair or the
date of return shipment to Customer, whichever is longer.
This Limited Warranty only applies to the Customer as
defined herein, and shall be of no force or effect if Product
is sold or transferred.
INSTALLATION TO BE WARRANTED BY INSTALLER
If VHS provides installation services, VHS hereby warrants
that all Services shall be performed in a professional and
workmanlike manner. VHS will re-perform those Services
that the parties mutually determine to be defective at
VHS’s expense provided that VHS receives notice thereof
within sixty (60) days of performance of the Services.
VHS upholds a very high standard of execution.
Understanding that conditions affecting Product repair or
replacement may be beyond VHS’s control, including
vendor and/or manufacturer discontinuation, market-
affecting conditions, and those conditions listed in the
Limitation of Warranty, VHS strives to make all
commercially reasonable efforts to assist our Customers
towards the best possible outcome.
VHS DOES NOT warrant or represent services provided by
its distributors, resellers or other third party installer
directly or indirectly contracted by the customer to install
VHS products.
PRODUCT LIMITED WARRANTY PERIOD
The Limited Warranty Period for Products manufactured
or produced by VHS and supplied to Customer for use is
one (1) year. The Limited Warranty Period begins on the
date of purchase by the Customer and a completed
Warranty Registration Card is submitted at
Vitalhomesystems.com. Software is limited to a one (1)
year warranty subject to applicable license agreements.
Products not manufactured by VHS will carry the warranty
and related terms and conditions of the original
manufacturer (see Limitation of Warranty section).
If you have questions regarding technical support and
eligibility, please contact VHS customer service.
PRODUCT WARRANTY AND SERVICE
VHS guarantees that Products under warranty will be
replaced at no charge within the first sixty (60) days from
the date of written or electronic notification if the
Customer experiences a service-affecting failure. Return
of the defective unit to VHS will be at Customer expense.
In order to obtain warranty coverage, Customer must first
contact VHS’s Technical Assistance Center (“TAC”) by
phone or email. TAC will ascertain the problem and
determine the most appropriate solution for the
Customer. TAC will assist and resolve the problem by
phone and/or email when possible.
After the initial sixty (60) day period but within the
Product’s Limited Warranty Period, VHS will repair (or
replace if Product cannot be repaired) an affected
Product. Customer can return such item(s) (after
obtaining a Return Material Authorization (“RMA”) from
VHS), freight prepaid, to VHS, and VHS will, in its sole
discretion, either repair or replace the hardware, replace
the software and/or correct substantial program errors
and return such items to Customer, freight prepaid. If TAC
determines that the Product can be repaired, Customer
must first obtain an RMA from VHS. An RMA number is
required prior to the return of any Product to VHS.
Failure to obtain an RMA number may result in rejection
of the shipment to VHS and the subsequent return of this
equipment to Customer at Customer expense.
Instructions for obtaining an RMA number and the RMA
form to be submitted with an RMA request can be found
online at www.vitalhomesystems.com. VHS may elect to
replace hardware parts with new or refurbished parts of
equal quality. If VHS determines that the hardware
and/or media are not defective, it will return such items
to Customer, freight prepaid.
After the initial sixty (60) day period, VHS will replace a
Product with an advanced field replacement if, and only if,
Customer has purchased a maintenance agreement and
for the installation base that includes the affected Product
(“Maintenance and Support Package”). For questions on
purchasing a Maintenance and Support Package, contact
VHS as provided in the Contact section herein, or call your
authorized sales representative. For Product failures
outside the initial Limited Warranty Period and not
covered by a Maintenance and Support Package,
Customer may have the Product repaired if parts are
C o p y r i g h t V i t a l H o m e S y s t e m s L L C P a g e | 7
© 2016 Vital Home Systems
available. Cost for repair is determined by each individual
product. Please contact VHS for additional details.
LIMITATION OF WARRANTY
The foregoing warranties only apply to Product(s)
purchased from VHS or its authorized distributors and re-
sellers. It does not apply to any materials that are
procured as third-party items to be shipped from VHS in
conjunction with other parts and services of VHS or any
third-party components within VHS parts or products.
Examples of these items are items such as plumbing parts,
power cables, batteries, external gateways wiring, hubs,
routers, modems, and other products. It also excludes
items added to the Purchase Order (“PO”) for site-specific
components, such as, but not limited to: batteries, cables,
fuse panels, and any products that are not offered as a
standard item in VHS’s product and services catalog.
Products not manufactured or distributed by VHS will
carry the warranty and related terms and conditions of the
original manufacturer.
The above Limited Warranties for Product do not apply if
the hardware, software, or any other equipment (upon
which the authorized Software is installed or any device
authorized for use by VHS) has been:
1. Installed, serviced or repaired by or on behalf of
Customer, other than by VHS or by an
authorized VHS Partner/distributor in
accordance with the Maintenance and Support
Package between VHS and Partner, without the
written approval of VHS;
2. Batteries, valves or any device or part not
purchased from VHS and attached to any VHS
supplied equipment such as the VC100.
3. Altered or modified other than by VHS or its
authorized representatives without written
consent;
4. Damaged from negligence, improper use,
physical damage, improper installation, repair,
operation, or maintenance except as described
in VHS user documentation;
5. Subjected to abnormal physical or electrical
stress, abnormal environmental conditions,
misuse, or accident including water damage.
None of the VHS products are water resistant or
water proof other than the physical water ball
valve;
6. Damaged or destroyed by natural causes,
including, but not limited to, lightning, flood,
earthquake, hurricane, or other natural disaster
or other act of God;
7. Damaged or destroyed by causes beyond the
control of VHS, including, but not limited to,
wars, upheavals, riots, accident, neglect, misuse,
air conditioning, humidity control,
transportation, electrical power failure, failure
to comply with applicable operating
instructions, or any cause other than ordinary
use or a negligent or willful act or omission;
8. Subjected to the removal or alteration of its
original identification marks;
9. Provided for beta, evaluation, testing, or
demonstration purposes;
10. Installed without proper surge protection.
11. Removal or relocation of the water sensor or
control panel
12. Any loss of connection with the VHS system via
a PSTN (dial-up), Wireless GSM, 3G or 4G
operator network, wifi, wired or wireless
connectivity.
Customers shall maintain environmental conditions at the
locations of the Product in accordance with the Product’s
specifications. Failure to provide and maintain a proper
operating environment shall render this Limited Warranty
null and void.
OBSOLETE AND DISCONTINUED PRODUCTS
Obsolete and discontinued Products are supported for the
balance of the specified Limited Product Warranty period
by VHS as noted herein. VHS may replace obsolete and
discontinued Products still within warranty with approved
substitute Products at its sole and absolute discretion.
Customers with Support and Service Packages in place
when a Product is discontinued or becomes obsolete may
be offered remaining Product. This will be determined
only by VHS in its sole and absolute discretion. Obsolete
and discontinued Products that are out of warranty are
not supported by VHS and cannot be repaired under the
terms and conditions of standard out-of-warranty
Products unless covered separately by a mutually agreed
to Maintenance and Support Package.
DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
OTHER THAN CONTAINED HEREIN, VHS DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH
REGARD TO THE PRODUCTS, SERVICES, AND MATERIALS
PROVIDED HEREUNDER, INCLUDING ALL WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
P a g e | 8 Copyright Vital Home Systems, LLC
© 2015 Vital Home Systems
PURPOSE OR INTENDED USE ARISING OUT OF OR IN
CONNECTION WITH PERFORMANCE OF THIS AGREEMENT.
IN NO EVENT SHALL VHS BE LIABLE FOR ANY DAMAGES
CAUSED BY DELAY IN RENDERING SUPPORT SERVICES. IN
NO EVENT SHALL VHS BE LIABLE FOR ANY PERSONAL OR
COMMERCIAL LOSSES, LOSS OF PROFITS OR REVENUES,
OR SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR
PUNITIVE DAMAGE WHATSOEVER RESULTING FROM ANY
BREACH ON THE PART OF VHS OR FROM THE PRODUCTS
DELIVERED OR SERVICES PERFORMED, WHETHER IN
CONTRACT OR TORT, WHETHER OR NOT CAUSED BY A
DEFECTIVE PRODUCT, NEGLIGENCE ARISING FROM
CUSTOMER’S INABILITY TO USE THE PRODUCT EITHER
SEPARATELY OR IN COMBINATION WITH ANY OTHER
PRODUCT OR FROM ANY OTHER CAUSE, EVEN IF VHS HAS
BEEN ADVISED OR SHOULD BE AWARE OF THE POSSIBILITY
OF SUCH DAMAGES.
THE SOLE AND EXCLUSIVE LIABILITY OF VHS FOR ANY
CLAIM HEREUNDER SHALL BE LIMITED TO THE REPAIR OF
DEFECTIVE PRODUCT AND SHALL NOT, IN ANY EVENT,
EXCEED THE PRICE PAID TO VHS FOR THE PARTICULAR
PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE
CLAIM, REGARDLESS OF THE FORM OF ANY SUCH CLAIM.
All Products should only be installed indoors within the
specifications on the product specification sheets.
Failure to properly install the Product shall void this
Limited Warranty.
EXCLUSIONS
The warranties set forth above are exclusive and in lieu of
all other warranties. VHS makes no other warranties,
express or implied, and VHS expressly disclaims all other
warranties, including, but not limited to: implied
warranties of merchantability, fitness for a particular
purpose, non- interference, non-infringement, and/or
satisfactory quality. These other warranties are hereby
excluded to the extent allowed by applicable law and are
expressly disclaimed by VHS, its suppliers and licensors.
The provisions set forth state VHS’s entire responsibility
and Customer’s sole and exclusive remedy with respect to
any breach of any warranty or contract.
INFRINGEMENT INDEMNITY
Subject to the restriction in this Limited Warranty, VHS
SHALL NOT assume responsibility for any suit or
proceeding brought against Customer, insofar as it is
based on a claim that a Product, or any part thereof,
furnished by VHS, infringes upon any United States
trademark, patent, or intellectual property rights;
provided, however, that VHS shall have been given timely
notice in writing of the assertion of any such claim and of
the threat or institution of any such suit or proceeding,
and all authority, information, and reasonable assistance
required for the defense of same. The determination to
assume any responsibility or indemnify any Customer or
third party pursuant to this section is in the sole and
absolute discretion of VHS.
GOVERNING LAW
Any action, regardless of form, arising out of the
Agreement between VHS and Customer is governed by
the laws of the State of California. Any action or
proceeding brought by any party against any other party
arising out of or related to this Limited Warranty shall be
brought exclusively in San Diego County.
TRANSFER OF OWNERSHIP
Transfer of Product ownership or software rights from the
original VHS purchaser, excluding distributors and
resellers, or from the original VHS licensee will void all
existing VHS warranties of any kind.
CONTACT
Vital Home Systems is a registered trademark of VHS.
Information published here is current as of the date of
publication.
You may verify information by contacting us at:
Vital Home Systems
Phone: 847-609-9000
www.vitalhomesystems.com
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