
xvii
warranty
If, in Vitamix’s sole discretion, the failed Machine or component part of the Machine cannot be repaired, Vitamix
will elect to either (A) replace the Machine or relevant component free of charge or (B) refund the full purchase
price to the owner.
4. WHAT IS NOT COVERED.
This Guarantee does not apply to Machines that have been used commercially or in non-household (non-
domestic) applications. This Guarantee does not cover cosmetic changes that do not aect performance, such
as discoloration or the eects of the use of abrasives or cleaners or food build up. This Guarantee is only valid if
the Machine is used and maintained in accordance with the instructions, warnings and safeguards contained in
the owner’s manual.
Vitamix will not be responsible for the cost of any unauthorized guarantee repairs.
5. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, mishandling, negligent use, alteration of the Machine, exposure to abnormal or extreme
conditions, usage with voltage supply other than that specified on the Machine, or failure to follow the
operating instructions will void this Guarantee.
The Guarantee is also void if repairs to the Machine or any component part of the Machine are performed by
someone other than either Vitamix or an authorized Vitamix Service Provider or if any component part of a
Machine is used in combination with a motor-base or container or other part that is not expressly authorized
by Vitamix.
6. HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or repair, you must contact
us
by
email
at
servic
[email protected] or
b
y
phone
at
0808
156
6633
(UK)
or
07
66
709854
(Ir
eland)
to
obtain
a
Return Authorisation number and detailed return instructions. You should then return the entire machine in the
original or sucient packaging, along with your Return Authorisation number and proof of purchase. We will
then process your claim accordingly.
Purchaser is responsible for the costs of special shipping requests.
PLEASE NOTE it is essential that the Machine be received by Vitamix no later than the last day of the Guarantee
period. Late claims will not be considered.
This Guarantee is honored directly through Vita-Mix Corporation.
United States United Kingdom
Vita-Mix® Corporation Vita-Mix® Corporation
8615 Usher Road c/o Sparks Transport
Cleveland, Ohio 44138-2199 USA Wells Road
+1-440-235-4840 Glastonbury, Somerset BA6 9AG
Any repaired or replaced Machine will be guaranteed on these terms for the unexpired portion of
this Guarantee.
This Guarantee is for the benefit of you, the purchaser. No benefits may be given to any third party, except
through a valid transfer by private sale to another person for domestic use of the Machine user during the
period of operation of this Guarantee.
This Guarantee does not confer any rights other than those expressly set out above and does not cover any
claims for consequential loss or damage.
You have statutory rights in relation to the Machine. This Guarantee is oered as an extra benefit and does not
aect your statutory rights as a consumer.
Additional written copies of this Guarantee can be obtained by writing to either address listed above. Please
include a stamped and self addressed envelope for each copy of the Guarantee requested.
This Guarantee applies to Machines purchased from an authorized retailer of Vitamix within the UK and Ireland.
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