Vivotek SUPREME MD9582-H User manual

5MP • Mobile Surveillance • IP67 • IK10 • NEMA 4X • Day & Night •
WDR Pro • Smart Stream III • SNV II • 20M Smart IR
User’s Manual
MD9582-H Mobile Dome Camera
Rev. 1.0

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Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 7
Symbols and Statements in this Document............................................................................................................ 7
Dimension Drawing ............................................................................................................................................... 8
Screw Pack ........................................................................................................................................................... 8
Physical Description .............................................................................................................................................. 9
Hardware Installation ........................................................................................................................................... 11
Software Installation ............................................................................................................................................. 17
Network Deployment ............................................................................................................................................ 29
Ready to Use........................................................................................................................................................ 30
Accessing the Network Camera ...........................................................................................................................33
Using Web Browsers............................................................................................................................................ 33
Using RTSP Players............................................................................................................................................. 36
Using 3GPP-compatible Mobile Devices.............................................................................................................. 37
Using VIVOTEK Recording Software ................................................................................................................... 38
Main Page................................................................................................................................................................39
Client Settings .........................................................................................................................................................44
Conguration...........................................................................................................................................................49
System > General settings ................................................................................................................................... 50
System > Homepage layout ................................................................................................................................ 53
System > Logs ..................................................................................................................................................... 56
System > Parameters .......................................................................................................................................... 59
System > Maintenance......................................................................................................................................... 60
Media > Image ................................................................................................................................................... 63
Media > Video ...................................................................................................................................................... 75
Media > Video ...................................................................................................................................................... 76
Media > Video ...................................................................................................................................................... 77
Media > Audio....................................................................................................................................................... 86
Media proles ....................................................................................................................................................... 87
Network > General settings.................................................................................................................................. 88
Network > Streaming protocols .......................................................................................................................... 95
Network > SNMP (Simple Network Management Protocol)............................................................................... 104
Network > FTP ................................................................................................................................................... 105
Bonjour ............................................................................................................................................................... 106
Security > User accounts ................................................................................................................................... 107
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 109
Security > Access List ...................................................................................................................................... 116
PTZ > PTZ settings ............................................................................................................................................ 122
Event > Event settings........................................................................................................................................ 126
Applications > Motion detection.......................................................................................................................... 139
Applications > DI and DO ................................................................................................................................. 140
Applications > Tampering detection ................................................................................................................... 141

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Applications > Audio detection ............................................................................................................... 142
Applications > Shock detection ............................................................................................................... 144
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ... 145
Recording > Recording settings .............................................................................................................. 148
Local storage > Storage management ..................................................................................................... 153
Storage > Content management .............................................................................................................. 155
Appendix .................................................................................................................................................... 158
URL Commands for the Network Camera................................................................................................ 158
Technology License Notice....................................................................................................................... 433
Electromagnetic Compatibility (EMC)....................................................................................................... 434
Overview
VIVOTEK’s MD9582-H is a compact or 5 megapixel network camera geared toward
transportation applications such as buses, trains, and other vehicles. With EN50155,
EN45545, IEC62236-3-2 compliance & IP67-rated rugged design, the camera can
withstand shocks, vibration, humidity, dust, and temperature uctuations to maintain stable
and reliable video during vehicle movement. Furthermore, the vandal-proof IK10-rated
metal housing provides effective and robust protection from vandalism. This combination
of high-resolution imaging and protective-housing endows the camera with the rugged
reliability required to maximize passenger safety and optimize mobile surveillance.
Featuring the Wide Dynamic Range Technology, WDR Pro, the camera provides improved
visibility in high-contrast lighting environments. In addition, 3D Noise Reduction Technology
enables the camera to capture clear, polished video under low-light conditions and reduce
bandwidth from sensor noise. These features allow users to enjoy an increased level of
image detail in bright as well as low-light environments.
Employing VIVOTEK’s Smart Stream III technology, the camera can reduce both bandwidth
and storage consumption by up to 50%* while maintaining high standards of image quality.
PoE (Power-over-Ethernet) also allows the camera to be operated and powered with a
single Ethernet cable, giving greater ease of installation. In order to facilitate on-board
storage and data portability, the camera is also equipped with a MicroSD/SDHC/SDXC
card slot for local recording. In addition to this, in corridor scenarios, its video rotation
feature can provide wider vertical coverage for more depth and a larger useful eld of view.
* Depending on scene monitored.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
1. The camera should be installed at least 10 centimeters away from the eave of a building.
2. If powered by a power adapter, the adapter should be properly grounded.
3. Maintenance and repair work must always be carried out by qualified technical
personnel.
4. Disconnect power from the unit when performing a maintenance task.
5. Please contact VIVOTEK's certied dealers for power adapters.

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NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.

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IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Conguration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Support > Downloads > SDK.
• For any further technical support, please contact our technical support department.

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.
Package Contents
■ MD9582-H
■ T10 torx screwdriver, desiccant bag, 4-pin and 2-pin terminals, screws, and hex nuts.
■ Quick Installation Guide & alignment sticker.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Dimension Drawing
Screw Pack

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Microphone
Lens
IR LEDs
Outer View
Inner View
Physical Description
Lens gimbal
MicroSD card
socket
Reset button
LEDs

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
IMPORTANT:
PoE 37V-57V 0.16A-0.11A

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Hardware Installation
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the height of your
camera. The height information is important for the accuracy of the video analytics results.
Some of the other perspective information are automatically collected by the onboard
S-sensor. The height information enables the horizontal and vertical keystone corrections
of the eld of view.
Installation
height

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0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
2.Loosen the T10 anti-tamper screws to temporarily remove the top cover.
3.If preferred, connect the digital output, digital input, or audio line-in wires.
Name
DO+ (5V, max. 50mA)
GND
DI+ (any input <30V)
DI- GND
Name
Audio Line-IN
GND

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4.Connect the ground wire to the chassis ground.
5. Install a MicroSD card if onboard storage is preferred.
1
43
2TxData+
TxData-
RxData+
RxData-
M12 Ethernet D-coded
to chassis ground
256 GB
10
I
1

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6. Attach the alignment sticker to a preferred location. Aim the shooting direction on the
sticker at a direction you prefer. Drill holes on the wall or ceiling to install the plasic
anchors. Anchors may not be necessary for installation on different materials.
7.If preferred, drill one routing hole.
Ø ≥22 mm
Ø 4mm (M3)
Ø 5mm (M4)

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Do not loosen these crosshead screws. They are used to secure the components.
The combo cable is made of re-retardant materials. It may be rigid when tting
it through the vehicle panel. Note the bend radius of the cable as shown below:
BEND
RADIUS
HL3: min. bend radius 72mm (10x O.D.) during installation
36mm (5x O.D.) during operation
HL1: min. bend radius 67.5mm (9x O.D.) during installation
37.5mm (5x O.D.) during operation
Cable

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9. Secure the camera to the mount surface by driving 3 screws and tighten with hex nuts.
8.Pull the combo cable through the routing hole.

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LAN
PoE
Browser
Shepherd
IEEE 802.3af
A type
powered via
pins 1, 2, 3, 6
10. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.
Software Installation
11. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.

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11-1. Run the Shepherd utility.
11-2. The program will conduct an analysis of your network environment.
11-3. The program will search for all VIVOTEK network devices on the same LAN.
11-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
MD8563
Network Camera
Model No: MD8582-H
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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Forceful Password Conguration
12. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
Enter the combination of alphabetic and numeric characters to fulll the password strength.
requirement. The default name for the camera administrator is “root”, and can not be
changed.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
Another prompt will request for the password you congured. Enter the password and then
you can start congure your camera and see the live view.