Void Bias Q5 User manual

Bias Q5
User Guide V1.0
Bias Q5

©2018 Void Acoustics Research Ltd.
Version 1.0
This user guide is subject to change without notice.
For the latest online version, visit: www.voidacoustics.com
Void Acoustics and the Void logo are registered trademarks of Void
Acoustics Research Ltd. in the United Kingdom, USA and other
countries; all other Void trademarks are the property of Void Acoustics
Research Ltd.

Bias Q5 User Guide V1.0
Page 3
Contents
1 Regulatory information 10
2 Important safety instructions 11
3 About 12
3.1 Welcome 12
3.2 Unpacking and checking for
shipping damage
12
3.3 Disposal of the packing material 12
3.4 List of image panels 12
4 Installation 13
4.1 Location 13
4.2 Cooling 13
4.3 Cleaning 13
4.4 AC mains supply 13
4.4.1 Three-phase electric power 14
4.4.2 Two-phase electical power 14
4.4.3 Single-phase electric power 14
4.5 Precautions regarding installation 14
4.6 Switch on 14
4.7 Switch o 15
4.8 Mute 15
4.9 Wi-fi switch 15
4.10 Armonía callback 15
5 Wi-fi 15
6 Connections 16
6.1 Signal grounding 16
6.2 Analog audio input connections 16
6.3 Digital audio input connections 16
6.4 Output connections 16
6.5 Ethernet connections 16
7 LED chart 17
8 Networking 18
8.1 IP addressing 18
8.1.1 Addressing troubleshooting 18
8.2 DanteTM netwroking 18
8.2.1 Redundant network configuration 18
9 Armonía Pro Audio Suite 19
9.1 Signal routing and DSP architecture 19
9.2 Purposed workflow 19
10 Warranty and assistance 20
10.1 Warranty 20
10.1.1 Product warranty 20
10.1.2 Return of goods 20
10.1.3 Repair or replacement 20
10.1.4 Cost and responsibility of transport 20
10.2 Assistance 20
11 Appendix A: Mains wiring options 21
12 Appendix B: Specifications 24

Bias Q5 User Guide V1.0
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Bias Q5
A

Bias Q5 User Guide V1.0
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Bias Q5
A
IJ K L
B C D E F G H
A. AC mains Phoenix connector
B. Input: channels 3 & 4 AES XLR
C. Input: channels 1 & 2 AES XLR
D. Input: channel 4 analog XLR
E. Input: channel 3 analog XLR
F. Input: channel 2 analog XLR
G. Input: channel 1 analog XLR
H. Remote ON/OFF Phoenix connector
I. Output: channels 3 & 4 speakON
J. Output: channels 1 & 2 speakON
K. Ethernet: etherCON secondary port
L. Ethernet: etherCON primary port
Bias Q5 Bias Q5
1 8
3
5
6
24 7
on/off
1. Wi-Fi on/o switch
2. USB port
3. CH1 Status LED and MUTE
4. CH2 Status LED and MUTE
5. Main on/o switch, status LED and MUTE ALL
6. CH3 Status LED and MUTE
7. CH4 Status LED and MUTE
8. Armonía callback
B
C

Bias Q5 User Guide V1.0
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Bias Q5
Bias Q5
Bias Q5
Bias Q5
Bias Q5
Bias Q5
Bias Q5
Bias Q5
Bias Q5
1 1
1 RU
1 RU
1 RU
Mounting brackets
1 1
2 2
2 2
3 3
3 3
4 4
4 4
5
12345678
Color code (TIA/EIA-568-B) Pin
ORANGE / WHITE 1
ORANGE 2
GREEN / WHITE 3
BLUE 4
BLUE / WHITE 5
GREEN 6
BROWN / WHITE 7
BROWN 8
Input
XLR-M pinout
Pin 1 GND
Pin 2 HOT
Pin 3 COLD
HOT
1
2
3
COLD
GND
RJ45
DE
F G

Bias Q5 User Guide V1.0
Page 7
speakON
connector
output
stage A
output
stage B
CHA +
CHA
CHB +
CHB
Bridge-tied load
Two single-ended loads
CHB –
CHA –
A
B
speakON
connector
output
stage A
output
stage B
CHA +
CHB +
CHB –
CHA –
A
B
1+
2+
1–
2–
1+
2+
1–
2–
1+
2+
1–
2–
1+
2+
1–
2–
H

Bias Q5 User Guide V1.0
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L
N
PE
LNPE
L1
L2
L3
L3 L2 L1
N
N
PE
PE
I J

Bias Q5 User Guide V1.0
Page 9
Once properly wired, insert and
lock the flying connector into the
shell provided by Powersoft.
L1
L2
PE
L1L2PE
K L

Bias Q5 User Guide V1.0
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FCC COMPLIANCE NOTICE
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
WEEE DIRECTIVE
If the time arises to throw away your product,
please recycle all the components possible.
This symbol indicates that when the end-user
wishes to discard this product, it must be sent
to separate collection facilities for recovery and
recycling. By separating this product from other
household-type waste, the volume of waste
sent to incinerators or land-fills will be reduced
and natural resources will thus be conserved.
The Waste Electrical and Electronic Equipment Directive
(WEEE Directive) aims to minimise the impact of electrical
and electronic goods on the environment. Void Acoustiscs
comply with the Directive 2002/96/EC and 2003/108/
EC of the European Parliament on waste electrical
finance the cost of treatment and recovery of electronic
equipment (WEEE) in order to reduce the amount of
WEEE that is being disposed of in land-fill site.
All of our products are marked with the WEEE symbol;
this indicates that this product must NOT be disposed
of with other waste. Instead it is the user’s responsibility
to dispose of their waste electrical and electronic
equipment by handing it over to an approved reprocessor,
or by returning it to Void Acoustics for reprocessing.
For more information about where you can send
your waste equipment for recycling, please contact
Void Acoustics or one of your local distributors.
EC DECLARATION OF CONFORMITY
Manufacturer:
Void Acoustics Research Ltd
Unit 15, Dawkins Road Ind Est.,
Poole,
Dorset, BH15 4JY,
United Kingdom
We declare that under our sole responsibility the products:
Model Names: Bias Q5
Intended use: Professional Audio Amplifier
Are in conformity with the provisions of the following
EC Directives, including all amendments, and with
national legislation implementing these directives:
• 2006/95/EC Low Voltage Directive
• 2004/108/EC Electromagnetic Compatibility Directive
• 2002/95/CE RoHs Directive
The following armonized standards are applied:
• EN 55103-1
• EN 61000-3-2
• EN 61000-3-3
• EN 55103-2
• EN 61000-4-2
• EN 61000-4-3
• EN 61000-4-4
• EN 61000-4-5
• EN 61000-4-6
• EN 61000-4-11
• EN 60065
For compliance questions only: in[email protected]
1 Regulatory information

Bias Q5 User Guide V1.0
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EXPLANATIONS OF GRAPHICAL SYMBOLS
CLASS3
WIRING
The triangle with the lightning bolt is used to alert the
user to the risk of electric shock.
CLASS3
WIRING
The triangle with the exclamation point is used to alert
the user to important operating or maintenance
instructions.
The CE-mark indicates the compliance with the
low voltage and electromagnetic compatibility.
Symbol for earth/ground connection.
Symbol indicating that the equipment
is for indoor use only.
Symbol for conformity with Directive 2002/96/EC and
Directive 2003/108/EC of the European Parliament on
waste electrical and electronic equipment (WEEE).
Do not use the unit at altitudes above 2000 m.
Do not use the unit in tropical environment.
WARNING: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT ATTEMPT TO OPEN ANY PART OF
THE UNIT. NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR
MOISTURE, DRIPPING OR SPLASHING LIQUIDS.
OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES,
SHOULD NOT BE PLACED ON THIS APPARATUS.
THE UNIT MUST BE INSTALLED IN RACK CABINETS
ONLY: PLUG THE AMPLIFIER’S MAINS
CONNECTIONS VIA A SECTIONING BREAKER TO A
POWER DISTRIBUTION PANEL INSIDE THE RACK
CABINET.
THE SECTIONING BREAKER MUST REMAIN READILY
ACCESSIBLE.
WHEN THE UNIT IS INSTALLED IN A RACK
CABINET, MAKE SURE THAT IT HAS SUFFICIENT
SPACE ON ALL SIDES TO ALLOW FOR PROPER
VENTILATION (50 CM FROM THE FRONT
AND REAR VENTILATION OPENINGS).
CONNECTION TO THE MAINS SHALL BE DONE
ONLY BY A ELECTROTECHNICAL SKILLED PERSON
ACCORDING THE NATIONAL REQUIREMENTS OF
THE COUNTRIES WHERE THE UNIT IS SOLD.
WARNING:
FUSE ON NEUTRAL
Electrical energy can perform many useful functions. This
unit has been engineered and manufactured to ensure
your personal safety. But IMPROPER USE CAN RESULT IN
POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARD.
In order not to defeat the safeguards incorporated into this
product, observe the following basic rules for its installation,
use and service. Please read these “Important Safeguards”
carefully before use.
Important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this equipment near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.
9. Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the
manufacturer.
11. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with
the apparatus. When a cart is used, use
caution when moving the cart/apparatus
combination to avoid injury from tip-over.
12. Unplug this apparatus during lightning storms or when
unused for long periods of time.
13. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug
is damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been
dropped.
CLASS3
WIRING
CLASS3
WIRING
CLASS3
WIRING
CLASS3
WIRING
CLASS3
WIRING
CLASS3
WIRING
CLASS3
WIRING
CAUTION
RISK OF ELECTRICK SHOCK
DO NOT OPEN
2 Important safety instructions

Bias Q5 User Guide V1.0
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3 About
3.1 Welcome
Many thanks for purchasing this Void Acoustics Bias Q5.
We truly appreciate your support. At Void, we design,
manufacture and distribute advanced professional audio
systems for the installed and live sound market sectors.
Like all Void products, our highly skilled and experienced
engineers have successfully combined pioneering
technologies with groundbreaking design aesthetics, to bring
you superior sound quality and visual innovation. In buying
this product, you are now part of the Void family and we
hope using it brings you years of satisfaction. This guide will
help you both use this product safely and ensure it performs
to its full capability.
3.2 Unpacking and checking for
shipping damage
Your Void product has been completely tested and
inspected before leaving the factory. Carefully inspect the
shipping package before opening it, and then immediately
inspect your new product. If you find any damage,
notify the shipping company or reseller immediately.
The box contains the following:
• 1x Bias Q5 amplifier
• 1x AC mains PC 5/5-STF1-7,62 Phoenix plug
• 1x shell for the AC mains plug
• 1x quick guide.
3.3 Disposal of the packing material
The protective transport packaging has been selected
from materials which are environmentally friendly
for disposal and can normally be recycled.
Rather than just throwing these materials away,
please ensure they are oered for recycling.
3.4 List of image panels
A. Q5 mechanical drawings: all dimensions in millimeters
B. Q5 rear panel
C. Q5 front panel
D. Mounting brackets and air flow direction
E. Rule for stacking amplifiers in closed racks
F. Input connector pinout
G. RJ45 Ethernet pinout
H. Loudspeakers wirings
I. Three-phase electric power: AC mains plug wiring
J. Single-phase electric power: AC mains plug wiring
K. Two-phase electric power: AC mains plug wiring
L. AC mains plug shield

Bias Q5 User Guide V1.0
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4 Installation
4.1 Location
The intended use of Bias Q5 amplifiers is in a rack only.
The AC mains wirings of the units must be connected
to a terminal box provided with a properly breaker
(refer to 3.4 AC mains supply for more details). It is not
allowed to connect the Bias Q5 AC mains connection
directly to the power distribution system. For North
America market we recommend to use an approved
UL/CSA cable (i.e. ST 600 Vac 105°C 5 x 13 AWG).
In order to limit the risk of mechanical damages, the
amplifiers must be fixed to the rack using both frontal and
rear mounting brackets. We recommends to use eight M6
or 12-24 UNC-2B screws for threaded holes or cage nuts.
Install this amplifier as far as possible from radio tuners and
TV sets. An amplifier installed in close proximity of such
equipment may experience noise or generic performance
degradation. Placing and using the amplifier for long periods
of time on heat generating sources will aect its performance.
Avoid placing the amplifier on heat generating sources.
4.2 Cooling
Install the amplifier in a well-ventilated location: the
ventilation openings must not be impeded by any
item such as newspapers, tablecloths, curtains, etc;
keep a distance of at least 50 cm from the front
and rear ventilation openings of the amplifier.
All Void amplifiers implement a forced-air cooling system to
maintain low and constant operating temperatures. Drawn by
the internal fans, air enters from the front panel and is forced
over all components, exiting at the back of the amplifier.
The amplifier’s cooling system features “intelligent”
variable-speed DC fans which are controlled by the heatsink
temperature sensing circuits: the fans speed will increase only
when the temperature detected by the sensors rises over
carefully predetermined values. This ensures that fan noise
and internal dust accumulation are kept to a strict minimum.
Should however the amplifier be subject to an extreme
thermal load, the fan will force a very large volume of air
through the heat sink. In the extremely rare event that the
amplifier should dangerously overheat, sensing circuits
shut down all channels until the amplifier cools down to a
safe operating temperature. Normal operation is resumed
automatically without the need for user intervention.
Bias Q5 amplifiers can be stacked one on top of the other
due to the ecient cooling system they are equipped with.
There is however a safety limit to be observed: in
case a rack with closed back panels is used, leave
one rack unit empty every four installed amplifiers to
guarantee adequate air flow (see Panel E, p. 6).
4.3 Cleaning
Always use a dry cloth for cleaning the chassis and the front
panel. Air filter cleaning should be scheduled according to
the dust levels in the amplifier’s operating environment.
Disconnect the AC mains source before
attempting to clean any part of the amplifier
In order to clean the vent filters you need to remove the front
cover: never attempt to open any other part of the unit.
By means of a metric hex key #6, unscrew the two
screws located on the left and right sides of the front
panel, (see figure 1) gently lift the cover and remove
the filter. You may use compressed air to remove the
dust from filters, or wash it with clean water: in the latter
case ensure that the filter is dry before reassembly.
4.4 AC mains supply
Bias Q5 amplifiers oers worldwide AC acceptance
and direct connection to any regional power line
configuration. Void’s legendarily reliable power supply is
now suitable to single-phase, two-phase or three-phase
operation from 90 VAC up to 464 VAC without need of
manual selection: true three-phase load balancing is
directly achievable by the unit without any complex load
assignment in the power distribution system design.
AC mains connection is provided by means of the euroblock
Phoenix PC 5/5-STF1-7,62 flying plug (Phoenix product ID
1777862). Proper assembly of the AC mains conductors to
the flying plug must respect the power line configuration.
Take care to connect any and all the five contacts of the
flying plug to the power cords according to the configuration
showed in Panel I, J, K at p. 8 and p. 9. In order to guarantee
the proper connection we recommend to use an approved
UL/CSA cable (i.e. ST 600Vac 105°C 5 x 13 AWG).
This device must be powered exclusively by
earth connected mains sockets in electrical
networks compliant to the IEC 364 or similar
rules.
Since the main power switch on this unit does not
provide a complete insulation of the equipment
from the main power, you must disconnect the
main power source to turn o all power.
Bias Q5
Figure 1: Use a #6 hex key to remove the front cover

Bias Q5 User Guide V1.0
Page 14
Provide a sectioning breaker between the
mains connections and the amplifier.
The proper device to use depends on mains configuration;
for Bias Q5 Void suggests:
• single-phase AC (P+N+E): 16 A rating, C or D curve, 10 kA;
• three-phase AC (3P+N+E): 4 x 10 A rating, C or D curve, 10 kA.
NOTE: The pictures and instructions about AC wiring refer
to the European CENELEC standards April 2004 (IEC 60446)
color code for conductor identification (see table 1).
Conductor Color
Neutral or mid-point conductor N blue
AC phase conductors
L1 brown
L2 black
L3 grey
Protective conductor (earth) E green/
yellow
Table. 1: Color code for conductor identification.
AC mains connections must be
performed only by professional
or qualified personnel according
to local electrical authoritie guidelines.
4.4.1 Three-phase electric power
Each single conductor must be secured to the
PC 5/5-STF1-7,62 flying plug as shown in Panel I, p. 8. In
some instances neutral connection may lack: on three-phase
systems neutral connection is not even necessary given
the capability of the Bias Q5 to work in delta connection.
4.4.2 Two-phase electric power
Balanced two-phase AC mains in the configurations 2P+E
without neutral must be secured to the PC 5/5-STF1-7,62
flying plug as shown in Panel K, p. 9. Take care to double the
phase wires at the connecting terminals of the sectioning
breaker in order to guarantee the proper conduction gauge.
4.4.3 Single-phase electric power
P+N+E, unbalanced single-phase with neutral is the
usual configuration for signle-phase AC mains; wiring
must be configured as shown in Panel J, p. 8. Take
care to double the phase and neutral wires at the
connecting terminals of the sectioning breaker in
order to guarantee the proper conduction gauge.
4.5 Precautions regarding installation
WARNING: TO PREVENT FIRE OR ELECTRIC SHOCK
• This device must be powered exclusively by earth
connected mains sockets in electrical networks
compliant to the IEC 364 or similar rules.
• Install the unit into rack cabinet only.
• A sectioning breaker between the mains
connections and the amplifier must be
installed inside the rack cabinet.
• Take care to properly lock each power cord wire to
the flying connector Phoenix PC 5/5-STF1-7,62.
• Once properly wired, insert and lock the flying
connector into the shell provided by Void.
• Lock the flying connector to the amplifier inlet.
• Before powering this amplifier, verify that the
correct voltage rating is being used.
• Verify that your mains connection is capable of
satisfying the power ratings of the device.
• Do not use this amplifier if the electrical
power cord is frayed or broken.
• Output terminals are hazardous: wiring connection
to these terminals require installation by an instructed
person and the use of ready-made leads.
• Take care to lock the output terminal
before switching the device on.
• To avoid electrical shock, do not touch any exposed
speaker wiring while the amplifier is operating.
• Do not spill water or other liquids into or on the amplifier.
• No naked flame sources such as lighted
candles should be placed on the amplifier.
• Do not remove the cover. Failing to do so will
expose you to potentially dangerous voltage.
• The manufacturer cannot be held responsible for
damages caused to persons, things or data due
to an improper or missing ground connection.
• Contact the authorized service center for
ordinary and extraordinary maintenance.
It is absolutely necessary to verify these fundamental
requirement of safety and, in case of doubt, require
an accurate check by qualified personnel.
4.6 Switch on
As soon as you connect the amplifier to the power grid, the
amplifier’s power supply will start supplying power to the
auxiliary systems. The border of the central button starts
blinking white: the amplifier is in standby mode.
A pressure on the central button will wake up the amplifier.
4 Installation
Bias Q5

Bias Q5 User Guide V1.0
Page 15
4.7 Switch o
Keep pressed the central button for 3 seconds to switch the
amplifier o. The amplifier platform passes to the standby
mode and the border of the central button blinks white.
The amplifier platform turns completely o only
when the mains connector is unplugged.
4.8 Mute
A short pressure on the central button toggles MUTE/
UNMUTE to all active channels: any previously
muted channel will remain in mute status.
All other circular buttons (except the central one) toggle
the MUTE/UNMUTE to the specified output channel.
NOTE: Please note that when the amplifier platform
is linked and controlled by Armonía Pro Audio
Suite™ all MUTE switches are locally disabled.
4.9 Wi-Fi switch
Press the leftmost button: the button will light up and the
system will establish a new local Wi-Fi network whose
SSID is in the form: Void-MODELNAME-SERIAL (e.g.
Void-BiasQ5-70133) and default password: 0123456789.
Press again the leftmost button to switch the Wi-Fi o.
4.10 Armonía callback
In order to identify the unit into the Armonía Workspace,
push on the rightmost button. On the other hand,
if you click on Un/Blink from the contextual menu
of the amplifier into the Armonía Workspace, all the
front LEDs of the amplifier will blink for a while.
Bias Q5
Bias Q5
Mute/Unmure CH1
Mute/Unmure ALL
5 Wi-Fi
Follow this procedure to activate the Wi-Fi connection and
remotely access your Void Bias Q5 amplifier platform.
1. Switch on the amplifier by holding down the central
button on the front panel;
2. Press the leftmost button in the front panel: the button
will light up and the system will establish a new local Wi-
Fi network whose SSID is in the form:
Void-MODELNAME-SERIAL (e.g. Void-BiasQ5-71520)
3. Access your mobile device and edit the Wi-Fi
configuration;
4. Hang the Wi-Fi network with the right SSID;
5. Insert the following default Wi-Fi encryption password:
0123456789
6. Open the web browser and type the
following IP address in the address bar:
192.168.0.1
7. The system will push the user interface to the browser:
now you can start managing your Bias Q5 amplifier
platform.
8. For simple recall and operation with the interface, we
suggest to bookmark the page on the home screen of
your mobile device; for example, in iOS device click on
the share icon and select “Add to Home Screen” when
the interface has been completely loaded.
9. Remember to switch the local Wi-Fi network o when
monitoring and basic setup are no more necessary:
press the leftmost button in the front panel in order to
switch o the Wi-Fi.
4 Installation

Bias Q5 User Guide V1.0
Page 16
6 Connections
Make sure the power switch is o before attempting
to make any input or output connections.
By using good quality input and speaker cables, the
likelihood of erratic signal behavior is reduced to a minimum.
Whether you make them or buy them, look for good
quality wires, connectors and soldering techniques.
6.1 Signal grounding
There is no ground switch or terminal on the Bias Q5
amplifiers. All shield terminals of input connections
are directly connected to the chassis. This means
that the unit’s signal grounding system is automatic.
In order to limit hum and/or interference entering
the signal path, use balanced input connections.
In the interests of safety, the unit MUST always
operate with electrical safety earth connected to the
chassis via the dedicated Protective Earth wire.
6.2 Analog audio input connections
Analog input is provided by means of Neutrik XLR female
connectors, one per channel input. Signal polarity of
analog input connections is shown in Panel F, p. 6.
6.3 Digital audio input connections
Digital input is supported via AES3 (AES/EBU).
AES3 connectors are Neutrik XLR female, one per channel
pair. The AES3 connection carries a channel pair through a
110 Ωnominal impedance wire in the form of a balanced
(dierential) digital signal: in AES3 XLR connectors the
identification of hot and cold pins is not an issue; take
care to never tie pin 2 or pin 3 (balanced signals) to pin
1 (ground). Avoid the use of microphone cables in AES
connections: impedance mismatch can result in signal
reflections and jitter, causing bit errors at the receiver.
Ethernet cabling must comply to TIA/EIA-568-B and adopt
the T568B scheme pinout, as shown in Panel G, p. 6.
6.4 Output connections
CLASS3
WIRING
CLASS 3 WIRING
Output terminals are hazardous: wiring connection
to these terminals require installation by an instructed
person and the use of ready made leads. Take care to
secure the output terminals before switching the device on.
Single-ended and bridge-tied loudspeakers connection
are supported as shown in Panel H, p. 7.
6.5 Ethernet connections
Bias Q5 amplifier platforms can be remotely controlled
via an Ethernet connection through a personal computer
and Powersoft Armonía Pro Audio Suite software.
Void recommends the use of Ethernet Cat5 straight
through – patch – cables with pin/pair assignments TIA/
EIA-568-B, i.e. T568B, as shown in Panel G, p. 6.

Bias Q5 User Guide V1.0
Page 17
All circular back illuminated buttons provide status
information. The CENTER of each channel button
provides status information about the OUTPUT signal.
Center color
OUTPUT indicators
Center color
OUTPUT indicators
color status color status
blue Channel
ready orange MUTE OUTPUT
yellow Limiter
active
orange
blinking
MUTE
INPUT
The RING of each channel button provides
status information about the INPUT signal.
Ring color
INPUT indicators
color status
white
blinking
(center blue)
Input signal presence
red Input signal clipping
Channel fault and Armonía callback are as-
sociated to the following LED signals.
color status
red blinking
(center and ring) Channel fault
blinking / all channels
(center and ring)
Unit answering to
Armonía callback
The central button light on when the system is in standby
mode or in case of failure in the power supply unit:
Ring color
CENTRAL button
color status
white
pulsing
(all LEDs o)
System powered
Standby mode
red
pulsing
(normal operating)
fan fault detected
(output stage side fan)
Center color
CENTRAL button
color status
red
blinking
power supply or PSU fan
fault detected
yellow
blinking
power supply
temperature protection active
7 LED chart
Bias Q5 amplifier platforms support linear daisy-
chain, star and loop network topologies; in a daisy-
chained network the PC with Armonía Pro Audio
Suite must always be at one end of the chain.
Be aware that daisy-chaining does not guarantee reliability
in production environment, since any fault may yield
to network sectioning and loss of system control.
When eciency and reliability are paramount, a
redundant network topology is advisable. In order
to exploit the Dante features, only star and open
daisy-chain network topology are allowed.
8.1 IP addressing
Factory default network settings are DHCP/AutoIP, in order
for the amplifier platform to self-configure when connected
to an existing LAN or PC. Fixed IP policy can also be
adopted and configured through Armonía Pro Audio Suite.
If a DHCP server is not active within the network, the
amplifier platform initiates a stateless address auto-
configuration (i.e. Zero-configuration networking
methodology – Zeroconf): it self assigns a local
numeric network address (of the type 169.254.x.y –
172.31.*.* for the secondary network if present – with
a subnet mask 255.255.0.0) and automatically
distributes and resolves the hostnames of networked
devices. For setting a static IP address, please refer
to the Armonía Pro Audio Suite user guide.
8.1.1 IP addressing troubleshooting
When connecting the Bias Q5 to a network
environment it may happen that Armonía Pro Audio
Suite does not discover or import the amplifier.
Usually this is a problem of IP addressing: both Armonia and
the Bias Q5 must belong to the same subnet. If a DHCP
server is present on the network and a Bias Q5 amplifier
platform is in AUTO IP, networking may become unstable.
As a rule of thumb, turn the DHCP server
on before connecting the amplifiers.
IP addressing of a Bias Q5 amplifier is established during
the bootstrap: when the Bias Q5 amplifier platform
discovers a DHCP server on the network during the startup,
it negotiates the networking parameters. If the Bias Q5
amplifier platform does not reveal a DHCP server on the
network during the startup, it set itself in AUTO IP mode.
8 Networking

Bias Q5 User Guide V1.0
Page 18
9 Armonía Pro Audio Suite
Armonía Pro Audio Suite is the default configuring
interface that allows system setting and customization
of the Bias Q5 amplifier platforms.
Armonía can be installed on a PC running
Windows (XP SP3 and higher). Download Armonía
Pro Audio Suite from the Armonía forum:
http://www.voidacoustics.com/void_uploads/Armonia.zip
Bias Q5 amplifier platforms can connect to the PC running
Armonía through a Fast Ethernet connection. In order to
start remote operation, the device must be discovered and
imported into the Armonía Workspace. Click on the Discover
button in the Remote entities windows, or select it from
the Model list and drag it into the Armonía Workspace.
The callback button – located rightmost on the front
panel of the amplifier – allows you to highlight the
presence of the amplifier into the Armonía Workspace.
Once connected to Armonía Pro Audio Suite, a double
click on the amplifier icon in the Workspace will open
the amplifier dashboard. Here it is possible to access
and configure all the features of the Bias Q5 platform.
9.1 Signal routing and DSP architecture
Signal processing on Void Bias Q5 amplifier platforms
accomplishes multiple functions that aect the
audio signal before power amplification. The main
adjustments include gain, polarity, delay, limiting and
signal equalization; some processing are related only to
particular stages, such as limiting and damping control
that are implemented on the output section only, or
input priority assignment available in the input section.
The processing architecture is composed of six sections:
• Input source selection. The input section allows you
to manage input gain and delay of analog and digital
sources, in order to compensate transmission latency
and levels. Furthermore, the Bias Q5 implements a
backup policy aimed to improve reliability against
signal fault. By assigning a bus priority to the four
dierent input sources – analog and AES3 – per
channel, the system is able to automatically switch to
a reliable input connection in case of any signal fault.
• Matrix. The innovative routing engine of Bias Q5
allows any input to be routed to any output. The
Matrix implements a non-Boolean routing architecture
allowing free channel assignment and level adjustment.
• Advanced processing. This allows you to optimize
levels and shape the sound of the input signals. Gain
and polarity adjustment, asymmetric raised-cosine
full parametric filters, delay and mute are available
on each channel routed to the speaker section.
• Speaker equalization. Designed to manage the
configuration presets for multi-way systems, it
implements FIR and IIR full parametric filters.
• Speaker routing. Once properly grouped, the
output channels are presented to the matrix as
speakers – a single row representing a speaker
(actually group of ways) – allowing a high
grade of granularity in signal processing.
• Output processing. This allows fine-tuning of output
signals, aiming to optimize power delivering and
loudspeaker performance. It provides gain and polarity
adjustment, IIR and FIR full parametric filters, delay, mute,
limiting and damping control on each output channel.
9.2 Purposed workflow
Once the loudspeaker layout has been defined, we suggest
a bottom-up configuration procedure that starts from the
configuration of the transducers layout and raises toward
the input selection and the definition of the backup policy.
Shortly, the main steps to follow are:
1. Load the loudspeaker presets or manually configure
the loudspeaker layout (grouping output channels,
crossovering, limiting, speaker processing, etc.).
2. Define the routing path and the levels of the signals from
the input channels to the active output channels (matrix).
3. Select the signal source from the input connections
and define the backup policy (input source selection).
Figure 3: Armonía Pro Audio Suite.

Bias Q5 User Guide V1.0
Page 19
10 Warranty and assistance
10.1 Warranty
10.1.1 Product warranty
Void guarantees its manufactured products to be free
from defective components and factory workmanship
for a period of 48 (forty eight) months, starting from
the date of purchase printed on Void’s (or any of its
Authorized Dealer’s) invoice to the end customer. All
warranty repairs and retrofits must be performed at Void
facilities or at an Authorized Service Center at no cost
for the purchaser. Warranty exclusion: Void’s warranty
does not cover product malfunctioning or failure caused
by: misuse, abuse, repair work or alterations performed
by non-authorized personnel, incorrect connections,
exposure to harsh weather conditions, mechanical
damages (including shipping accidents), and normal wear
and tear. Void will perform warranty services provided
that the product is not damaged during transportation.
10.1.2 Return of goods
Goods can be returned to Void only after they have
been granted a Return Merchandise Authorization
(RMA) number to be attached to the external packaging.
Void (or its Authorized Service Center) has the right to
refuse any returned good without a RMA number.
10.1.3 Repair or replacement
Void reserves the right to repair or replace any
defective goods covered by product warranty
at its sole discretion and as it deems best.
10.1.4 Cost and responsibility of transport
The purchaser (or end user/customer) is solely
responsible for all transportation costs and risks
associated with sending warranty covered goods to Void
or its Authorized Service Center. Void will assume full
responsibility and cover all costs incurred to send the
goods back to the purchaser (or end user/customer).
10.2 Assistance
All servicing and repairs for Void Bias series amplifiers
is handled by Powersoft Worldwide. Please follow
the instructions below in case of any diculties.
There are no user-serviceable parts in your amplifier. Refer
servicing to qualified technical personnel. In addition to
having an in-house service department, Powersoft supports a
network of authorized service centers. If your amplifier needs
repair, contact your Powersoft dealer (or distributor). You can
also contact the Powersoft Technical Service department to
obtain the location of the nearest authorized service center.
Even though most product malfunctioning can be
solved at your premises through Powersoft Customer
Care or your direct knowledge, occasionally, due the
nature of the failure, it might be necessary to return
defective products to Powersoft for repair. In the latter
case, before shipping, you are kindly asked to follow
step by step the procedure described below:
• Obtain the “Defect Report Form” by contacting our
Customer Care Department via email:
[email protected] or download the “Defect Report
Form” from Powersoft’s website
(http://www.powersoft-audio.com/en/support/service).
• Fill out one “Defect Report form” for each returned
item (the form is an editable tab guided document) and
save as your name, amp model and serial Number (for
example: distributornamek10sn17345.doc) providing all
required information except the RMA code/s and send it
to [email protected] [email protected]om and
[e-mail] for Powersoft approval.
• In case of defect reports approved by the
Powersoft Customer Service Representative
you will receive an RMA authorization code
(one RMA code for each returning device).
• Upon receiving the RMA code you must
package the unit and attach the RMA code
outside the pack, protected in a waterproof
transparent envelope so it is clearly visible.
• Once the unit has been repaired you will be provided
with a works form which must be forwarded to
[email protected] and the customer.
All returning items must be shipped to the following address:
Powersoft
Via Enrico Conti, 13-15
50018 Scandicci (FI) Italy
In case of shipment from countries NOT belonging
to the European Community make sure you have
also followed the instructions described in the
document available for download at the TEMPORARY
EXPORTATION / IMPORTATION PROCEDURE link at
http://www.powersoft-audio.com/en/support/service.
Thank you for your understanding and cooperation and
continued support as we work to improve our partnership.

Bias Q5 User Guide V1.0
Page 20
Appendix A: Mains wiring options
CONNECTION
SYSTEM
CABLE
WIRING
Q5
CONNECTOR BREAKER CONNECTION
1
A
N
B
C
A
N
B
C
A
B
C
A
B
C
A
N
B
C
A
N
B
A
C
B
L1
L2
N
N
L
C
A
N
B
N
L
N
A
B
A
C
B
A - L1
B - L2
C - L3
N - N
-
3-Phase Wye: 4-Wire; Grounded
Neutral and Contiguous Ground.
2
A
N
B
C
A
N
B
C
A
B
C
A
B
C
A
N
B
C
A
N
B
A
C
B
L1
L2
N
N
L
C
A
N
B
N
L
N
A
B
A
C
B
A - L1// L2
B - L3// N
N - n.c.
-
Symbol “L1 // L2” (parallel connection) means connect the pole L1
together with the pole L2.
The parallel connection must be done at the breaker output and not
at the connector level.
Symbol “n.c.” means not connected.
2-Phase Wye: 3-Wire; Grounded
Neutral and Contiguous Ground
(typically called a single phase supply
in North america).
3
A
N
B
C
A
N
B
C
A
B
C
A
B
C
A
N
B
C
A
N
B
A
C
B
L1
L2
N
N
L
C
A
N
B
N
L
N
A
B
A
C
B
A - L1
B - L2
C - L3
N - n.c.
-
3-Phase Delta: 4-Wire; Grounded at
Midpoint pf Phase and Contiguous
Ground
4
A
N
B
C
A
N
B
C
A
B
C
A
B
C
A
N
B
C
A
N
B
A
C
B
L1
L2
N
N
L
C
A
N
B
N
L
N
A
B
A
C
B
A - L1// L2
B - L3// N
C - n.c.
N - n.c.
-
Symbol “L1 // L2” (parallel connection) means connect the pole L1
together with the pole L2.
The parallel connection must be done at the breaker output and not
at the connector level.
Symbol “n.c.” means not connected.
3-Phase Open Delta: 4-Wire; Groun-
ded at Midpoint pf Phase; Contiguous
Ground
5
A
N
B
C
A
N
B
C
A
B
C
A
B
C
A
N
B
C
A
N
B
A
C
B
L1
L2
N
N
L
C
A
N
B
N
L
N
A
B
A
C
B
L1- L1// L2
L2- L3// N
N - n.c.
-
Symbol “L1 // L2” (parallel connection) means connect the pole L1
together with the pole L2.
The parallel connection must be done at the breaker output and not
at the connector level.
Symbol “n.c.” means not connected.
Single-Phase: 3-Wire; Grounded
Neutral; Grounded at Midpoint pf
Phase; Contiguous Ground