Volkswagen Touareg 2010 Guide

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Maintenance
Touareg 2010 ➤
Touareg 2015 ➤
Edition 02.2019
Service
Service Department. Technical Information

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Maintenance
Heading
1. Engine list
2. Service work
3. General information
4. Descriptions of work:
5. Exhaust emissions test
6. Glossary
7. ---Change history---
Technical information should always be available to the foremen and mechanics, because their
careful and constant adherence to the instructions is essential to ensure vehicle road-worthiness and
safety. In addition, the normal basic safety precautions for working on motor vehicles must, as a
matter of course, be observed.
Service
All rights reserved.
No reproduction without prior agreement from publisher.
Copyright © 2019 Volkswagen AG, Wolfsburg D3E8029B383

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Contents
1 Engine list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Service work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 Information about flexible or fixed service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 Service tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1 Raising vehicle with lifting platform or trolley jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.3 Connecting vehicle diagnostic tester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.4 Vehicle identification number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.5 Vehicle data sticker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.6 Countries with hot climate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.7 Country overview for diesel not compliant with EN 590 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.8 Country overview for petrol not compliant with EN 228 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.9 Engine code and engine number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.10 Severe operating conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.11 Countries with high levels of dust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.12 Identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.13 Shortened intervals for spark plug replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.14 Jacking up mode: switching self-levelling suspension off and on . . . . . . . . . . . . . . . . . . . . 32
4 Descriptions of work: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.1 Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rubber mounting:
inspecting for damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.2 Automatic headlight control and static cornering light: checking function . . . . . . . . . . . . . . 37
4.3 Automatic gearbox: changing ATF (0C8 gearbox) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.4 Battery: checking charge level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.5 Battery beneath driver seat: inspecting and checking with battery tester with printer VAS
6161 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.6 Status of battery: reading, sending diagnosis protocol online . . . . . . . . . . . . . . . . . . . . . . 39
4.7 Tyres: checking condition, wear pattern, tyre pressure, tread depth and age of tyres . . . . 39
4.8 Front passenger front airbag: checking key switch and “ON/OFF function” . . . . . . . . . . . . 49
4.9 Brake system and shock absorbers: inspecting for leaks and damage . . . . . . . . . . . . . . . . 49
4.10 Changing brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4.11 Brake fluid level (dependent upon brake pad/lining wear): checking . . . . . . . . . . . . . . . . . . 54
4.12 Brakes, front and rear: checking thickness of brake pads and condition of brake discs . . 56
4.13 Diesel particulate filter: check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.14 Electric windows: checking positioning (open and close functions) . . . . . . . . . . . . . . . . . . 58
4.15 Fault memory of all systems: reading with vehicle diagnostic tester , correcting possible faults
according to repair guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.16 Bonnet catch hook: grease. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.17 Gearbox, final drive and drive shaft boots: inspect for leaks and damage. . . . . . . . . . . . . 60
4.18 Hybrid components: inspect for damage to high-voltage components and wires. . . . . . . . . 60
4.19 Interior and exterior body: inspecting for corrosion with doors and flaps open . . . . . . . . . . 61
4.20 Poly V-belt: renewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.21 Poly V-belt: check condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.22 Poly V-belt for compressor: renew. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.23 Diesel fuel filter: draining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.24 Diesel fuel filter: renewing (diesel engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.25 Cooling system: checking frost protection and coolant level . . . . . . . . . . . . . . . . . . . . . . . . 68
4.26 Air suspension: checking for leaks and damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4.27 Air filter: cleaning housing and renewing filter element . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4.28 Multi-purpose additive for diesel fuel: adding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
4.29 Multi-purpose additive for petrol fuel: adding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4.30 Engine oil level: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.31 Engine oil: draining or extracting, renewing oil filter and replenishing engine oil . . . . . . . . 86
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
Contents i

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4.32 Engine oil: capacities and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4.33 Engine cover panel and design cover - top: removing and installing . . . . . . . . . . . . . . . . . . 96
4.34 Engine cover - bottom (noise insulation): removing and installing . . . . . . . . . . . . . . . . . . . . 100
4.35 Engine and components in engine compartment: inspecting for leaks and damage (from
above and below) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
4.36 Panorama sliding roof with rear panorama roof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
4.37 Road test: performing (driving behaviour, noises, air conditioner etc.) . . . . . . . . . . . . . . . . 103
4.38 Wheel securing bolts: tightening to specified torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4.39 Reducing agent (AdBlue®/DEF): replenishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.40 Reducing agent (AdBlue®/DEF): changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
4.41 Tyre repair set: checking if bottle is damaged or used; checking shelf life of tyre sealant
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
4.42 Headlight adjustment: checking halogen headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
4.43 Headlight adjustment: checking gas discharge headlights without DLA . . . . . . . . . . . . . . 117
4.44 Headlight adjustment: checking gas discharge headlights with DLA, adjusting if necessary
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
4.45 Headlight adjustment: checking fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
4.46 Sliding sunroof drains at front: check for blockage, clean if necessary . . . . . . . . . . . . . . . . 136
4.47 Window wash/wipe system and headlight washer system: checking function, park position
and for damage, if necessary refilling fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
4.48 Wiper blade protection: removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
4.49 Service interval display: resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
4.50 Service interval display: recoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
4.51 Power assisted steering: checking fluid level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
4.52 Track rod ends: checking clearance, firm seating and boots . . . . . . . . . . . . . . . . . . . . . . . . 145
4.53 Dust and pollen filter: cleaning housing and renewing filter element . . . . . . . . . . . . . . . . . . 146
4.54 Transportation mode: switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
4.55 Underbody: inspecting for damage to underbody sealant, underbody panels, routing of lines,
plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
4.56 Warning stickers: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
4.57 Water drain valves at rear: check for blockage, clean if necessary . . . . . . . . . . . . . . . . . . 148
4.58 Spark plugs: renewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
5 Exhaust emissions test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5.1 Exhaust emissions test for petrol engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5.2 Exhaust emissions test for diesel engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
6 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
7 ---Change history--- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
ii Contents

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1 Engine list
(VIGG001256; Edition 02.2019)
This chapter provides information on the following subjects:
♦ Petrol engines ⇒ page 1
♦ Diesel engines ⇒ page 2
Note
To ease the search for an engine, the engine codes are listed in
alphabetical order.
Petrol engines
Engines ⇒ Petrol/hybrid en‐
gine
Petrol/hybrid en‐
gine
Petrol engine Petrol engine
Displacement I 3,0 3,0 4,2 3,6
Engine code CGEA CGFA CGNA CGRA
No. of cylinders/valves per cyl‐
inder
6/4 6/4 8/4 6/4
Power kW at rpm 245/5500 245/5500 265/6800 206/6200
Torque Nm at rpm 440/1600 440/1600 445/3500 360/2900-4000
Bore ∅ mm 84,5 84,5 84,5 89,0
Stroke mm 89,0 89,0 92,8 96,4
Compression ratio 10,5 10,5 12,5 11,4
Injection/ignition Motronic MED
17.1.6
TSI compressor
Motronic MED
17.1.6
TSI compressor
Motronic MED
9.1.1
FSI
Motronic MED
9.1
FSI
RON unleaded,
at least 98 198 198 198 1
Camshaft drive Chain Chain Chain Chain
1) Under exceptional circumstances super unleaded, at least 95 RON, but with
reduced output.
Engines ⇒ Petrol engine Petrol engine Petrol engine
Displacement I 3,0 3,6 3,0
Engine code CJTA CMTA CYJA
No. of cylinders/valves per cylinder 6/4 6/4 6/4
Power kW at rpm 213/5500 183/5700 235/6000
Torque Nm at rpm 420/1600 360/3000 440/2900-4500
Bore ∅ mm 84,5 89,0 84,5
Stroke mm 89,0 96,4 89,0
Compression ratio 10,5 11,4 10,5
Injection/ignition Motronic MED 17.1
TFSI
Motronic MED 9.1
FSI
Motronic SIMOS
FSI
RON unleaded, at
least 98 198 198 1
Camshaft drive Chain Chain Chain
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
1. Engine list 1

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1) Under exceptional circumstances super unleaded, at least 95 RON, but with
reduced output.
Diesel engines
Engines ⇒ Diesel engine Diesel engine Diesel engine
Displacement I 3,0 3,0 3,0
Engine code CASA CASD CATA
No. of cylinders/valves per
cylinder
6/4 6/4 6/4
Power kW at rpm 176/4000 150/4000 to 4400 165/3500 to 4000
Torque Nm at rpm 550/2000 to 2250 400/2000 to 2250 550/2000 to 2250
Bore ∅ mm 83,0 83,0 83,0
Stroke mm 91,4 91,4 91,4
Compression ratio 17,0 17,0 16,4
Injection/ignition TDI
common rail
TDI
common rail
TDI
common rail
Diesel particulate filter
(DPF) yes/no1) yes/no1) yes
Camshaft drive Chain Chain Chain
1) Vehicles with factory-fitted diesel particulate filter can be identified by PR num‐
bers 7MM, 7GG, 7MB, 7MG, 7MQ, 7MJ, 7GA, 7HI, 7GB or 7CF on the vehicle
data sticker.
Engines ⇒ Diesel engine Diesel engine Diesel engine
Displace‐
ment
I 4,2 3,0 3,0
Engine code CKDA CJMA CNRB
No. of cylinders/valves per
cylinder
8/4 6/4 6/4
Power kW at rpm 250/4000 150/4000 to 4250 176/4000
Torque Nm at rpm 800/1750 to 2750 450/1650 to 3200 550/2100
Bore ∅ mm 83,0 83,0 83,0
Stroke mm 95,5 91,4 91,4
Compression ratio 16,4 16,8 16,8
Injection/ignition TDI
common rail
TDI
common rail
TDI
common rail
Diesel particulate filter
(DPF)
yes yes/no1) yes/no1)
Camshaft drive Chain Chain Chain
1) Vehicles with factory-fitted diesel particulate filter can be identified by PR num‐
bers 7MM, 7GG, 7MB, 7MG, 7MQ, 7MJ, 7GA, 7HI, 7GB or 7CF on the vehicle
data sticker.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2 1. Engine list

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Engines ⇒ Diesel engine Diesel engine Diesel engine Diesel engine
Dis‐
place‐
ment
I 3,0 3,0 3,0 3,0
Engine code CRCA CRCD CVVA CVWA
No. of cylinders/
valves per cylinder
6/4 6/4 6/4 6/4
Power kW at rpm 180/4000 to 4400 150/4000 to 4250 193/4000 150/4000
Torque Nm at rpm 550/1750 to 2250 450/1650 to 3200 580/1750 to 2500 450/1500 to 2500
Bore ∅ mm 83,0 83,0 83,0 83,0
Stroke mm 91,4 91,4 91,4 91,4
Compression ratio 16,8 16,8 16,8 16,8
Injection/ignition TDI
common rail
TDI
common rail
TDI
common rail
TDI
common rail
Diesel particulate fil‐
ter (DPF) yes/no1) yes yes yes
Camshaft drive Chain Chain Chain Chain
1) Vehicles with factory-fitted diesel particulate filter can be identified by PR num‐
bers 7MM, 7GG, 7MB, 7MG, 7MQ, 7MJ, 7GA, 7HI, 7GB or 7CF on the vehicle
data sticker.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
1. Engine list 3

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2 Service work
Information reference flexible or fixed service ⇒ page 4
Service tables ⇒ page 6
2.1 Information about flexible or fixed serv‐
ice
Service identification ⇒ page 4
Flexible service ⇒ page 4
Fixed service ⇒ page 5
Service interval display ⇒ page 5
2.1.1 Service identification
– Referring to vehicle data sticker ⇒ page 24 , check if vehicle
is equipped with following PR numbers:
The PR number is decisive for the service intervals
⇒ page 6 .
Vehicle IDs with the following PR number
Model year PR number Service
► 2012 QG1 Flexible service
► 2012 QG0, QG2, QG3 Fixed service
2013 ► QI6 Flexible service
2013 ► QI1, QI2, QI3, QI4, QI7 Fixed service
In the past, the PR numbers QG0, QG1 and QG2 determined the
type of service.
With immediate effect, these PR numbers only denote whether
an engine oil level sensor is installed or not and no longer have
an influence on the oil change interval.
2.1.2 Flexible service
The flexible service enables long service intervals, depending on
individual driving style and the conditions under which the vehicle
is used.
Note
For the flexible service a special LongLife engine oil is required
⇒ page 6 .
Vehicles with PR number “QG1” or “QI6” are set up for flexible
service when they leave the factory. This means that these vehi‐
cles have a flexible service interval display and are fitted with the
following components:
♦ Flexible service interval display in dash panel insert
♦ Engine oil level sensor
♦ Brake pad wear indicator (if fitted)
For vehicles with flexible service the service interval is determined
by the control unit and is indicated on service interval display
(SID) ⇒ page 5 .
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
4 2. Service work

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Therefore the service intervals are flexible.
2.1.3 Fixed service
For vehicles with a fixed service, fixed services are calculated.
This means that the mileage or time values are already set by
Volkswagen. For normal operating conditions achieving these
service intervals is technically assured.
Therefore the service intervals are fixed.
For vehicles
♦ Which have not been delivered with extended servicing inter‐
vals (ESI) (PR numbers “QG0”, “QG2”, “QI1”, “QI2”, “QI3”,
“QI4”, “QI7”.
♦ or for which the extended servicing interval (ESI) was stopped
♦ or for which no LongLife engine oil was used
fixed service applies.
These non-flexible service intervals apply to all types of service
including an engine oil change.
Vehicles with PR number “QG0”
The vehicles are “not” factory-fitted with components for flexible
service. Fixed service intervals apply for maintenance.
Vehicles with PR number “QG2”
The PR number is valid only to ►2012.
For these vehicles the flexible service is not factory-activated.
Therefore, these vehicles have a fixed service interval display
⇒ page 5 and for maintenance the fixed service intervals (rigid
service intervals) apply. These vehicles are fitted with the follow‐
ing components:
♦ Fixed service interval display in dash panel insert
♦ Engine oil level sensor
♦ Brake pad wear indicator (if fitted)
Vehicles with PR number “QG3”
The PR number is valid only to ►2012.
For these vehicles the flexible service is not factory-activated.
Therefore, these vehicles have a fixed service interval display
⇒ page 5 and for maintenance the fixed service intervals apply.
These vehicles are fitted with the following components:
♦ Fixed service interval display in dash panel insert
♦ Brake pad wear indicator (if fitted)
2.1.4 Service interval display
Introduction of extended servicing intervals (ESI) ⇒ page 6
Flexible service interval display (only vehicles with a flexible serv‐
ice) ⇒ page 6
Fixed service interval display (only vehicles with a fixed service)
⇒ page 6
Service interval display: resetting ⇒ page 143
Service interval display: recoding ⇒ page 143
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2. Service work 5

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Introduction of extended servicing intervals (ESI)
Ask your importer if the extended service interval (ESI) is availa‐
ble for your country.
Flexible service interval display (only vehicles with a flexible serv‐
ice)
Calculation of service intervals:
♦ The service intervals on vehicles with a flexible service is cal‐
culated. Input values such as, distance travelled, fuel con‐
sumption, oil temperature and loading on diesel particulate
filter are evaluated by the control unit.
♦ The result of the evaluation is a value for the deterioration of
the oil due to thermal loading.
♦ The oil deterioration is the deciding factor concerning the dis‐
tance that can still be driven to the next service.
Note
For vehicles with a flexible service but which are serviced ac‐
cording to fixed service intervals, the service interval display must
be recoded to “non-flexible” ⇒ page 143 .
Fixed service interval display (only vehicles with a fixed service)
Calculation of service intervals:
♦ The service interval for vehicles with a fixed service is calcu‐
lated in fixed service intervals. This means that the mileage or
time values have been previously determined and specified by
Volkswagen.
♦ For normal operating conditions achieving these service in‐
tervals is technically assured.
2.2 Service tables
Note
♦ The service tables apply in general with differences depending
on the vehicle model and equipment level. There is no relation
between individual vehicles and identified vehicle identifica‐
tion numbers.
♦ Vehicle-specific time and mileage dependent additional work
can only be found in the ⇒ maintenance tables .
2.2.1 Delivery inspection
Scope of work
– Battery: check battery terminal clamps for secure seating.
– Transportation mode: switch off.
– Service interval display: reset.
– Status of battery: read.
– Event memories of all systems: read.
– Radio/radio navigation system: store local radio stations to station buttons.
– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other controls: check function.
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
6 2. Service work

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Scope of work
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
– Edge protection on doors (plastic film): remove.
– Vehicle exterior: check for cleanliness.
– Tyre pressure: check.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Vehicle: inspect for leaks and damage from above and below.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside (underbody): inspect for damage.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
– Engine oil level: check; observe oil specification when topping up.
– Coolant level: check.
– Brake fluid: renew, if vehicle is older than 6 months.
– Brake fluid level: check that it is at maximum.
– Keys: check number, operation and cleanliness.
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Owner's literature: check that literature is complete and prepare for delivery to customer.
– Carry out road test.
– Warning stickers: check that they are present.
– Charging cable: check that cable is present and check its condition.
• Applies only to BEV and PHEV
– High-voltage battery: charging
• Applies only to BEV and PHEV
2.2.2 Scopes of service
Note
♦ Depending on the time elapsed and the mileage since the last
service, service events may be combined (inspection with oil
change).
♦ An extended scope of inspection is carried out in combination
with an inspection.
♦ The scopes of service work are generally applicable and differ
according to vehicle model and equipment level. There is no
relation between individual vehicles and identified vehicle
identification numbers.
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2. Service work 7

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.
Oil
change
service
Inspec‐
tion
Exten‐
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
Scope of work
Vehicle interior
X – Interior lights: check function of headliner, luggage compartment and
glove compartment lights.
X – Horn: check function.
X – Charging cable: check that cable is present and check its condition.
• Applies only to BEV
X – High-voltage battery: check charge level, charge as necessary.
• Applies only to BEV
Vehicle exterior
X – Headlight washer system: check function.
X – Front lighting: check function.
X – Static cornering light (cornering light): check function.
X – Automatic headlight control: check function.
X – Rear lighting: check function.
X – Windscreen wash/wipe system: check function and spray jet settings and
adjust if necessary; check for damage.
X – Wiper blades: move blades to service position and check for damage;
check park position.
X – Interior and exterior of body: inspect for corrosion.
X – Windscreen: inspect for damage.
X – High-voltage charging socket in radiator grille: inspect for soiling and
damage.
• Applies only to PHEV
X – High-voltage charging socket in radiator grille and tank cap: inspect for
soiling and damage.
• Applies only to BEV
X – Reducing agent (AdBlue®): replenish only if customer requests.
• If part of equipment
X – Bonnet catch hook: grease.
• Only applies for: CC, Touran 1T, Golf Cabriolet, EOS, Phaeton, Golf 5K1,
Golf Plus, Passat 36, Tiguan 5N, Sharan 7N, Touareg 7P
X – Door arrester: grease.
• Applies only to Touran 1T, EOS, Golf Cabriolet, CC and Phaeton
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
8 2. Service work

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.
Oil
change
service
Inspec‐
tion
Exten‐
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
Scope of work
X – Convertible top: clean and lubricate locking element.
• Applies only to Golf Cabriolet and Beetle Cabriolet
X – Convertible top: perform water test.
• Applies only to Golf Cabriolet and Beetle Cabriolet
X – Sunroof: check function, clean guide rails and lubricate with special
grease.
Underside of vehicle
X – Drain engine oil and renew oil filter.
X – Engine and components in engine compartment: inspect for leaks and
damage (from below).
X – Gearbox, final drive and drive shaft boots: inspect for leaks and damage.
X – Brakes, front and rear: check thickness of pads/linings and condition of
brake discs.
X – Poly V-belt: check condition.
X – Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rub‐
ber mounting: inspect for damage.
X – Track rods: checking clearance, attachment and boots
X – Brake system and shock absorbers: inspecting for leaks and damage
X – Exhaust system: inspect for leaks, firm seating and damage.
X – Underbody: inspect for damage to undercoating, underbody cladding,
routing of lines, plugs.
X – Front and rear coil springs and rubber buffers: inspect for damage.
X – Warning stickers: check that they are present.
• Applies only to high-voltage vehicles
X – Removable towing bracket: check.
• If part of equipment
X – Air suspension: check for leaks and damage.
• Applies only to Touareg and Phaeton
Tyres
X – Tyre pressure: check.
X – Tyre mobility set: check for damage and use.
X – Tyres: check condition and wear pattern of tyre; enter tread depth.
Engine compartment
X – Engine oil: replenish.
X – Oil level: check.
X – Battery and, if fitted, second battery: check with battery tester.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2. Service work 9

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Oil
change
service
Inspec‐
tion
Exten‐
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
Scope of work
X – Engine and components in engine compartment: inspect for leaks and
damage (from above).
X – Brake fluid level (dependent upon brake pad/lining wear): checking
X – Cooling system: check frost protection and coolant level.
X – Window wash/wipe system: check anti-freeze protection; replenish wash‐
er fluid.
X – Hybrid components: inspect for damage to high-voltage components and
wires.
• Applies only to HEV and PHEV
X – High-voltage components and high-voltage cables: inspect for damage
and correct routing and securing of lines.
• Applies only to BEV
X – Plenum chamber: check for soiling.
• Applies only to up!
X – Plenum chamber: check for soiling.
• Applicable for e-up! only
Final checks
X – Service interval display: resetting
X – Headlight adjustment: check and adjust as necessary.
X – Tyre Pressure Loss Indicator: calibrate after tyre pressure has been cor‐
rected.
X – Carry out road test.
X – High-voltage battery: charge.
• Applies only to PHEV
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
10 2. Service work

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2.2.3 Service intervals to model year ►2013
Caution
Applies only to diesel engines
• In some countries, diesel has a higher sulphur content.
• The high sulphur content leads to excessive wear of cyl‐
inders and it considerably reduces the cleanliness of pis‐
tons.
♦ Therefore change engine oil every 7,500 km in countries
where the diesel has a high sulphur content.
♦ Countries where diesel has a high sulphur content.
Note
♦ For extremely uneconomical driving style or use under ex‐
treme conditions , the shortest interval for an oil change serv‐
ice is “7,500 km or 1 year”.
♦ However, other intervals apply for other countries. Your im‐
porter will inform you about this.
TOUAREG 7P ►2012
SERVICE INTERVALS
from-to Engine/Engine code/
PR No./Remarks
Service/intervals Indicated on service interval dis‐
play
SID
From in‐
troduc‐
tion
►2012
Diesel, in countries with ele‐
vated sulphur content in fuel.
Oil change service
every 7,500 km or 1 year
YES
Petrol and diesel:
QG0/QG2 or QG1 vehicles
coded to non-flexible interval
Oil change service
every 15,000 km or 1 year
YES
Interval service: *)
every 30,000 km/2 years
YES
Petrol and diesel:
QG1 vehicles Interval service: *)
flexible according to SID from
15,000 km/1 year up to max.
30,000 km/2 years
YES
Petrol and diesel:
all vehicles Inspection service: *)
after 60,000 km/3 years, then
every 60,000 km/2 years
YES
Note
*) Depending on the software version of the communication sys‐
tem, the terms "Oil change service", "Interval service", "Inspec‐
tion" or "Inspection service" are displayed.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2. Service work 11

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TOUAREG 7P 2013
Service intervals
From - to PR No. Service events:
Intervals
Indicated on
service interval display
(includes oil change)
2013 QI1 Oil change service (fixed):
every 5,000 km or 1 year
YES
QI2 Oil change service (fixed):
every 7,500 km or 1 year
YES
QI3 Oil change service (fixed):
every 10,000 km or 1 year
YES
QI4 Oil change service (fixed):
every 15,000 km or 1 year
YES
QI7 Oil change service (fixed):
every 10,000 mi or 1 year
YES
QI1, QI2, QI3, QI4, QI7 Interval service (fixed): *)
every 30,000 km/2 years
YES
QI6 Interval service (flexible): *)
from 15,000 km/1 year up to
max. 30,000 km/2 years
YES
QI1, QI2, QI3, QI4, QI6, QI7 Inspection service: *)
after 3 years/max. 60,000 km,
then every 2 years/60,000 km
YES
Note
*) Depending on the software version of the communication sys‐
tem, the terms "Oil change service", "Interval service", "Inspec‐
tion" or "Inspection service" are displayed.
2.2.4 Service intervals as of model year 2014►
Scope of work Climate and traffic condi‐
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
For operation with fuels that are »NOT« compliant with
standards EN 228 ⇒ page 26 or EN 590
⇒ page 25
Oil change service --- QI1
every 5,000 km or 1 year (fixed) 1)
--- QI2
every 7,500 km or 1 year (fixed) 1)
--- QI3
every 10,000 km or 1 year (fixed) 1)
QI4
every 15,000 km or 1 year (fixed) 1)
QI6
max. 30,000 km or 2 years
(flexible) 1)
---
QI7
every 10,000 mi or 1 year
(fixed) 1)
---
1) Whichever occurs first.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
12 2. Service work

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Scope of work Climate and traffic condi‐
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
For operation with fuels that are »NOT« compliant with
standards EN 228 ⇒ page 26 or EN 590
⇒ page 25
Inspection --- QI1
every 10,000 km or 1 year 1)
--- QI2
every 15,000 km or 1 year 1)
--- QI3
every 10,000 km or 1 year 1)
QI4
30,000 km or 2 years
then every 30,000 km or
1 year 1)
QI4
every 15,000 km or 1 year 1)
QI6
30,000 km or 2 years
then every 30,000 km or
1 year 1)
---
QI7
Every 20,000 mi or 2 years
1)
---
1) Whichever occurs first.
Scope of work Climate and traffic condi‐
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
For operation with fuels that are »NOT« compliant with
standards EN 228 ⇒ page 26 or EN 590
⇒ page 25
Inspection with expanded
scope
• Applies only in con‐
junction with regular in‐
spection
After 60,000 km or 3 years
then every 60,000 km or
2 years 1)
After 30,000 km or 2 years or
after 20,000 km or 2 years 1)
1) Whichever occurs first.
2.2.5 Air filter
Scope of work Climate and traffic conditions usual
for passenger vehicles
Countries with high levels of dust
⇒ page 28
Air filter: cleaning housing and re‐
newing filter element
• Applies only to Polo (except for
1.0 TSI) and up! with PFI
Every 60,000 km
or 4 years 1)
Every 30,000 km
or 2 years 1)
Air filter: cleaning housing and re‐
newing filter element
Every 90,000 km
or 6 years 1)
Every 30,000 km
or 2 years 1)
1) Whichever occurs first.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2. Service work 13

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2.2.6 Dust and pollen filter
Scope of work Climate and traffic conditions usual
for passenger vehicles
Countries with high levels of dust
⇒ page 28
Dust and pollen filter (cabin filter):
renew.
• Applies only to Polo (6R1 and
6C1) and up!
Every 30,000 km
or 2 years 1)
Max. 1 year
or 30,000 km 1)
Dust and pollen filter (cabin filter):
renew.
Every 60,000 km
or 2 years 1)
Max. 1 year
or 30,000 km 1)
1) Whichever occurs first.
2.2.7 Panoramic sliding sunroof
Scope of work Climate and traffic conditions usual
for passenger vehicles
Countries with high levels of dust
⇒ page 28
Panoramic sliding sunroof
• With colourless special lubri‐
cant: in countries with low dust
levels, check only function and
noise. In countries with high
dust levels, the panorama slid‐
ing roof must continue to be
cleaned and lubricated.
--- Max. 1 year
or 15,000 km 1)
Panoramic sliding sunroof
• If the lubricating paste is grey,
clean and grease guide rails
and clean wind deflector.
After 60,000 km or 3 years
then every 60,000 km or 2 years 1)
Max. 1 year
or 15,000 km 1)
1) Whichever occurs first.
2.2.8 Sliding sunroof drains at front and water drain valves at rear
Scope of work Climate and traffic conditions usual
for passenger vehicles
Countries with high levels of dust
⇒ page 28
Sliding sunroof drains at front:
check for blockage, clean if nec‐
essary
• Applies only to vehicles as of
model year 2014►
Max. 2 years
or 30,000 km 1)
Max. 1 year
or 15,000 km 1)
Water drain valves at rear: check
for blockage, clean if necessary
• Applies only to vehicles as of
model year 2014►
1) Whichever occurs first.
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
14 2. Service work

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2.2.9 Toothed belt
Scope of work Climate and traffic conditions usual
for passenger vehicles
Countries with high levels of dust
⇒ page 28
Toothed belt and camshaft drive
tensioning roller: renew.
• Applies only to TDI bi-turbo
Every 120,000 km Every 120,000 km
Toothed belt and camshaft drive
tensioning roller: renew.
• Applies to all diesel engines
with toothed belt
Every 210,000 km Every 120,000 km
Toothed belt and camshaft drive
tensioning roller: renew.
• Applies to all petrol engines
with toothed belt
--- Every 120,000 km
Toothed belt drive for coolant
pump: renew.
• Applies to all petrol engines
with toothed belt for coolant
pump
--- Every 120,000 km
1) Whichever occurs first.
2.2.10 Poly V-belt
Scope of work Climate and traffic conditions usual
for passenger vehicles
Countries with high levels of dust
⇒ page 28
Poly V-belt: renewing --- Every 60,000 km
Poly V-belt for compressor: renew.
• Applies only to Touareg (7P)
Every 90,000 km Every 60,000 km
2.2.11 Diesel fuel filter
Scope of work Diesel compliant with EN 590 Diesel not compliant with EN 590
⇒ page 25
Diesel fuel filter: renewing
• Applies only to Polo (6R1 &
6C1) and Touareg
Every 60,000 km Every 30,000 km
Diesel fuel filter: renewing Every 90,000 km Every 30,000 km
2.2.12 Spark plugs
Scope of work Petrol engine compliant
with EN 228
E100 Petrol engine not compli‐
ant with EN 228
⇒ page 29
Spark plugs: renewing Every 60,000 km
or 4 years 1)
Every 40,000 km
or 4 years 1)
Every 30,000 km /
20,000 km
or 2 years 1)
and
every 15,000 km /
10,000 km
or 1 year 1)
Spark plugs: renewing
• Applies to all 6-cylin‐
der and 8-cylinder en‐
gines
Every 90,000 km
or 6 years 1)
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
2. Service work 15

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1) Whichever occurs first.
2.2.13 Brake fluid
Scope of work Climate and traffic conditions usual
for passenger vehicles
Only for markets outside Europe
and with fixed oil change intervals
Brake and clutch system: chang‐
ing brake fluid
3 years after initial registration,
then every 2 years
Every 2 years
2.2.14 Automatic gearbox
Scope of work Climate and traffic condi‐
tions usual for passenger
vehicles
Countries with hot climate
⇒ page 24
North American market
Automatic gearbox:
change ATF.
--- Every 60,000 km ---
Automatic gearbox:
change ATF.
--- --- Every 80,000 mi
2.2.15 Time or mileage dependent additional
work up to model year ►2013
Note
♦ This chapter contains only the time or mileage-dependent ad‐
ditional work up to model year ►2013 for Chinese, Russian and
USA markets.
♦ For information for other markets, refer to the chapter “Service
tables” ⇒ page 6 .
Indian market
Applies up to ►2013 Interval Description of
work
Interval service (fixed)
♦(QG0/QG2/QG3) 2)
♦ QI4
(appears on service interval display)
Every 15,000 km
or 1 year 1)
→ Mainte‐
nance tables
Inspection service every 30,000 km
or 2 years 1)
→ Mainte‐
nance tables
– Multi-purpose additive for petrol fuel: adding At every service. ⇒ page 84
– Dust and pollen filter (cabin filter): renew. Every 15,000 km
or 1 year 1)
⇒ page 146
– Air filter element: renew and clean housing. Every 15,000 km
or 1 year 1)
⇒ page 70
– Diesel fuel filter: renewing Every 15,000 km ⇒ page 65
– Spark plugs: renewing every 30,000 km
or 2 years 1)
⇒ page 148
– Panorama tilting/sliding roof with rear panorama roof: checking
function, cleaning and greasing guide rails, and cleaning wind de‐
flector
every 30,000 km
or 2 years 1)
⇒ page 101
Touareg 2010 ➤ , Touareg 2015 ➤
Maintenance - Edition 02.2019
16 2. Service work