Volvo C40 Recharge Pure Electric 2021 User manual

Information for first and second responders
Emergency response guide for vehicle
C40 RECHARGE
PURE ELECTRIC
400V
Lithium-ion
Battery

00 RESCUE SHEET
V
V
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l
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v
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C
C
4
4
0
0
R
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5
5
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U
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(
(
2
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-
-
)
)
D
D
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N
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P
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g
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N
N
°
Volvo_C40_Recharge_SUV_2021_5d_Electric_EN 01 08/2021 1 / 4
400 V
Li-ion

00 RESCUE SHEET
V
V
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C
4
4
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(
(
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–
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A
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°
Volvo_C40_Recharge_SUV_2021_5d_Electric_EN 01 08/2021 2 / 4
1
1
.
.
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.
.
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:
:
1. Block wheels and set parking brake;
2. Push the P (park) button to select the P (park) position.
3
3
.
.
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LACK OF ENGINE NOISE DOES NOT MEAN VEHICLE IS OFF. SILENT MOVEMENT OR INSTANT
RESTART CAPABILITY EXISTS UNTIL VEHICLE IS FULLY SHUT DOWN. WEAR APPROPRIATE PPE.
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Lifting points:
Appropriate lifting points;
High voltage battery;
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:
:

00 RESCUE SHEET
V
V
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4
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(
(
2
2
0
0
2
2
1
1
-
-
)
)
–
–
A
A
d
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d
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°
Volvo_C40_Recharge_SUV_2021_5d_Electric_EN 01 08/2021 3 / 4
4
4
.
.
A
A
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.
.
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400V
12V
R-1234yf
395-445g
Li-ion
S
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s
:
:
Always assume the vehicle is powered, even if it is silent!
Make sure that the vehicle is immobilized and the propulsion system is deactivated;
Never touch, cut, or open any orange high voltage power cable or high voltage component;
In case of a collision with airbag deployment and/or seat belt pretensioner activation, the propulsion
system will be disabled. The restraint systems are still active.
D
D
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s
s
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:
:
A. Laminated glass.
B. Tempered glass.
B
B
.
.
A
A
.
.
M
M
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t
When conventional coolant leaks (check reservoir ?) from the high voltage (HV) battery
cooling system, HV-battery can become unstable with risk of thermal runaway. An
increasing HV-battery temperature might be an indicator of thermal runaway.

00 RESCUE SHEET
V
V
o
o
l
l
v
v
o
o
C
C
4
4
0
0
R
R
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e
c
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5
5
d
d
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r
S
S
U
U
V
V
(
(
2
2
0
0
2
2
1
1
-
-
)
)
–
–
A
A
d
d
d
d
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t
t
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n
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e
N
N
°
Volvo_C40_Recharge_SUV_2021_5d_Electric_EN 01 08/2021 4 / 4
7
7
.
.
I
I
n
n
c
c
a
a
s
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f
f
s
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n
8
8
.
.
T
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w
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/
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/
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e
e
•There is no increased risk of electric shock in water resulting from the high voltage system;
•If possible, remove the vehicle from the water and continue with the deactivation procedure for this vehicle
(see chapter 3).
S
S
T
T
O
O
R
R
E
E
V
V
E
E
H
H
I
I
C
C
L
L
E
E
I
I
N
N
A
A
N
N
O
O
P
P
E
E
N
N
-
-
A
A
I
I
R
R
P
P
A
A
R
R
K
K
I
I
N
N
G
G
A
A
T
T
S
S
A
A
F
F
E
E
D
D
I
I
S
S
T
T
A
A
N
N
C
C
E
E
≥
≥
5
5
M
M
F
F
R
R
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O
M
M
O
O
T
T
H
H
E
E
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B
B
J
J
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C
C
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S
O
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R
V
V
E
E
H
H
I
I
C
C
L
L
E
E
S
S
!
!
P
P
O
O
T
T
E
E
N
N
T
T
I
I
A
A
L
L
R
R
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K
K
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F
F
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B
A
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T
T
T
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R
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-
-
I
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N
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N
N
/
/
D
D
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L
L
A
A
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Y
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D
D
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G
G
N
N
I
I
T
T
I
I
O
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N
N
!
!
R
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c
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k
k
Smart key distance Electric vehicle
Warning high voltage Risk of flammability
Caution Risk of damaging human health
Warning low temperature Risk of acute toxicity
Air-conditioning component Risk of corrosive material / substances
Use water to extinguish the fire Bonnet
Use IR Camera (thermal imaging)
5 m
1
1
0
0
.
.
E
E
x
x
p
p
l
l
a
a
n
n
a
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n
n
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f
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L
L
A
A
R
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G
G
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A
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M
M
O
O
U
U
N
N
T
T
S
S
O
O
F
F
P
P
U
U
R
R
E
E
W
W
A
A
T
T
E
E
R
R
D
D
I
I
R
R
E
E
C
C
T
T
L
L
Y
Y
T
T
O
O
T
T
H
H
E
E
H
H
V
V
-
-
B
B
A
A
T
T
T
T
E
E
R
R
Y
Y
P
P
O
O
T
T
E
E
N
N
T
T
I
I
A
A
L
L
R
R
I
I
S
S
K
K
O
O
F
F
B
B
A
A
T
T
T
T
E
E
R
R
Y
Y
R
R
E
E
-
-
I
I
G
G
N
N
I
I
T
T
I
I
O
O
N
N
/
/
D
D
E
E
L
L
A
A
Y
Y
E
E
D
D
I
I
G
G
N
N
I
I
T
T
I
I
O
O
N
N
!
!
6
6
.
.
I
I
n
n
c
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a
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f
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x
x
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This publication is intended for rescue personnel especially trained for rescue operations at vehicle accidents. The
folder shows C40 Recharge Pure Electric equipped with all optional and accessory equipment.
For information about the vehicle’s features, embedded systems and safety systems we refer to the owner’s
manual available digitally in the center display of the vehicle.
This guide is intended to be used by trained first responders and rescuers and assumes that the reader has pro-
fessional level skills in safely responding to emergencies and rescue situations described in this guide, including
those involving damaged vehicles. This guide is not intended for retailers, end consumers or any other reader
that is not described in the preceding sentence. This guide may be updated by Volvo Cars at any time. This
guide applies to the Volvo C40 Recharge Pure Electric vehicle only and includes information about the specific
vehicle’s structure and components, including location and description of high voltage components. While failure
to follow this guide may result in serious injury or death, each emergency situation is unique and this guide may
not address every scenario and even if this guide is followed, serious injury or death may occur.
Copyright © 2021 Volvo Car Corporation
Special texts
WARNING
Warning texts appear if there is risk of injury.
!IMPORTANT
Important texts appear if there is risk of
damage.
iNOTE
Note texts give advice or tips that facilitate
the use of e.g. features and functions.
Option/accessory
We continuously work to develop and improve our
products. Modifications can mean that information,
descriptions and illustrations in this publication
differ from the equipment in the vehicle. We reserve
the right to make changes without prior notice.
Vehicles may be equipped differently depending on
market requirements and national or local laws and
regulations. In addition to standard equipment, the
vehicle can also have been modified with optional
equipment (factory-installed equipment) and
certain accessories (extra retrofitted equipment).
All, at the time of publication known, options and
accessories are marked with an asterisk: *.
Introduction Electrical Vehicle Emergency Response
Guide

EMERGENCY RESPONSE GUIDE
Contents
01. Identification / Recognition 6
1.1 Electric vehicle recognition 6
1.2 Basic parameters of the vehicle 9
1.3 High voltage components 10
02. Immobilisation / Stabilisation / Lifting 12
2.1 Vehicle stopping operations 12
2.2 Lifting 14
03. Disable direct hazards / Safety regulation 15
3.1 Disconnection of high voltage 15
3.2 Ending the charging of the traction battery 18
04. Access to the occupants 20
4.1 Access to the occupants 20
4.2 Body framework 21
4.3 No-cut zones 23
4.4 Adjusting the seats and steering wheel 24
4.5 Airbags and seat belt pretensioners 26

EMERGENCY RESPONSE GUIDE
Contents
05. Stored energy / Liquids / Gases / Solids 27
5.1 Component overview 27
5.2 First Aid Measures 29
06. In case of fire 30
5.1 Emergency rescue in case of fire 30
07. In case of submersion 32
7.1 Emergency rescue in the case of submersion 32
08. Towing / transportation / storage 33
8.1 Hauling of the vehicle from the scene after an
accident
33
09. Important additional information 36
10. Explanation of pictograms used 37

01. IDENTIFICATION RECOGNITION
6
Electric vehicle
recognition
2 3
41
6 8
7
5
1Traction battery
2Driver display
3Front luggage compartment
4No open grille
5Lettering/badges
6Charging lid
7No exhaust pipes
8Lettering/badges
The C40 Recharge Pure Electric can be identified
as an electric vehicle in a number of places.

01. IDENTIFICATION RECOGNITION
7
Traction battery
The traction battery is placed under the vehicle.
The aluminum base of the battery system is visible
from underneath the vehicle.
Driver display
Battery symbol in the driver display shows that
the vehicle is a hybrid or a battery electric vehicle
(BEV).
Front luggage compartment
Due to absence of an Internal Combustion Engine
(ICE), there is a front luggage compartment under
the hood.
No grille
There is no open grille on the C40 Recharge Pure
Electric.

01. IDENTIFICATION RECOGNITION
8
Lettering/badges
Recharge marking on the door sill strips.
Recharge rank mark on the tailgate.
Charging lid
The charging lid is placed on the driver’s/left side of
vehicle.
No exhaust pipes
There are no exhaust pipes for the C40 Recharge
Pure Electric.

01. IDENTIFICATION RECOGNITION
9
1. These numbers are the standard and may vary depending on the equipment of the vehicle. Look at the information decal for more infor-
mation.
Basic parameters of the
vehicle1
A
A
C
B
Dimensions mm Inches
A Length 4440 174,8
B
Height including
roof antenna, for
kerb weight.
1596 62,8
C
Width including
folded-in door
mirrors
1919 75,6
Vehicle category: Crossover
Authorized passenger
number:
The standard is 24,
but it depends on the
amount of seat belts in
the vehicle.
Max. authorised total
weight (kg): 2620
Weight distribution Front 52%
Back 48%

01. IDENTIFICATION RECOGNITION
10
High voltage components
12 43
1Traction battery - Below the body panel
212 V battery - Below the front luggage com-
partment
3Electric motor - Inside the front subframe
4Electric motor (AWD only) - Inside the rear
subframe
Traction battery specifications
The traction battery consists of a number of
modules in series. The nominal voltage depends on
the battery’s state of charge.
Cell type Lithium-ion
Nominal Voltage 397403V
Working Voltage 302470V
Stored Energy 78 kWh
Weight 445500 kg
Dimensions
1855x1464x353
mm (length x width x
height)

01. IDENTIFICATION RECOGNITION
11
Warning marking information
High voltage cables are colored in orange. Do not
cut through high voltage cables.
Warning symbol for high voltage
component.
An example of a label located on a high voltage
component is shown below.
Windshield VIN code
The VIN code can be identified in the windshield.
Left door post information decal
The vehicle is equipped with information decals.
The certification label on the driver’s side B-pillar
(the structural member at the side of the vehicle, at
the rear of the driver’s door opening) shows infor-
mation for the vehicle, such as VIN code etc.

02. IMMOBILISATION STABILISATION LIFTING
12
For information of how to disconnect the traction
battery, please see section 03 DISABLE DIRECT
HAZARDS / SAFETY REGULATION.
Crash
In the event of a collision, the Supple-
mental Restraint System (SRS)
module sends a signal to the Central
Electronic Module (CEM), stating
that a collision has occurred. In this
stage the vehicle assumes Crash mode. For safety
reasons, the vehicle has limited functionality.
Among other things, the contactors in the traction
battery are controlled to open and shut down
the high voltage outside the traction battery. The
passenger protection system like belt pretensioners
and airbags are activated.
Automatic activation of the parking
brake
The parking brake is activated automatically:
• if the car has entered Crash mode.
• if the driver unbuckles the seatbelt and/or
• opens the driver’s door,
• when the vehicle is switched off manually in the
center display,
• if the function Hold (brake when stationary) is
activated and the vehicle has been stationary for
a while (approx. 10 minutes).
Shifting the gear position to parking
gear - P-mode
To shift the gear to P-mode, push the P-button
located next to the gear selector on the armrest
console. The vehicle must be at a standstill when
selecting the parking gear.
iNOTE
If the 12V battery voltage is disconnected or
the vehicle is in crash mode, the electrical
parking brake can neither be released nor
used
When possible, always apply the parking
brake when the vehicle is standing in a slope.
Only putting the gear in P-position is not suf-
ficient to stop the car. Turn off and stabilize
vehicle
Automatic deactivation of the
vehicle
The vehicle is switched off automati-
cally from drive mode if the vehicle
has entered Crash mode or when the
driver leaves the vehicle and it is
parked.
1. Activate the parking brake.
2. Open the driver’s door.
> The vehicle is now not in Drive mode.
Manual deactivation of the vehicle
It is possible to switch off the vehicle manually.
1. Activate the parking brake.
2. Press the symbol .
3. Press Controls.
4. Select Power off car.
> The vehicle is now not in Drive mode.
Vehicle stopping
operations

02. IMMOBILISATION STABILISATION LIFTING
13
iNOTE
When the vehicle is turned off manually from
the center display, the screens in the vehicle
turns off. If the door opens the screens turns
on again and the car is activated.
WARNING
Shutting off power to an electrical vehicle
does not de-energize the traction battery, and
a shock hazard may still be present.
Even though the vehicle is set to a state that
is not the Drive mode, the vehicle can still be
in an active state.
Stabilizing the vehicle with stop
chocks
Stabilize the vehicle with stop chocks under the
wheels. Stop chocks to be placed in front of or
behind the wheels.
WARNING
Never stabilize the vehicle under the traction
battery.
If the stop chocks are placed in contact with
the battery it can be damaged which can be
dangerous.
If the battery gets damaged it poses a threat
which can result in personal injury or death.
Remote control key range
The vehicle is equipped with a key
less system which activates the
vehicle when entering the driving
seat and closing the drivers door.
!IMPORTANT
Make sure that the key is removed from the
vehicle to avoid unintentional activation. Keep
the key in a safe distance from the vehicle.
The key works within a certain distance from the
vehicle:
Usage Range
Manual use
(by pushing the
buttons on the
key)
Approx. 20 metres (65
feet) from the vehicle
Keyless use (with
a remote control
key or button less
key
A semicircular area with a
radius of approx. 1.5 metres
(5 feet) on both long sides
and approx. 1 metre (3 feet)
from the tailgate.

02. IMMOBILISATION STABILISATION LIFTING
14
The traction battery is located under
the vehicle. Use the lift areas shown
in the image below. A large section of
the undercarriage houses the traction
battery. When lifting or stabilizing the
vehicle, only use the designated lift areas, as shown
in below.
WARNING
When lifting the vehicle, do not lift under the
traction battery!
177mm
Lifting

03. DISABLE DIRECT HAZARDS SAFETY REGULATION
15
Automatic disconnection
If a serious accident has occurred that has either
triggered an airbag to deploy or the seatbelt pre-
tensioner to activate, the traction battery pack is
automatically disconnected from the rest of the
high voltage system.
Make sure the traction battery is disconnected
before starting any rescue procedures. Please see
the section “High voltage Manual service discon-
nect” in this chapter.
WARNING
Residual voltage can remain in the system
outside the traction battery for approximately
10 seconds after the accident.
Secure that the vehicle is stabilized
and turned off
When possible, always make sure that
the vehicle is turned off and stabilized.
See chapter 02. IMMOBILISATION/
STABILISATIONLIFTING for more
information.
Disconnection of the 12 V battery
!IMPORTANT
If the power front seats need to be adjusted,
this must be done before the 12 V battery
is disconnected, please see the section
“Adjusting the seats and steering wheel” in
chapter 04. ACCESS TO THE OCCUPANTS.
1. Open the hood.
2. Identify the 12 V battery.
Disconnection of high
voltage

03. DISABLE DIRECT HAZARDS SAFETY REGULATION
16
3. Locate the 12V battery’s charging points and
disconnect the 12V negative cable.
If the 12V battery is to be disconnected complete-
ly, the ground/minus pole must be disconnect-
ed, otherwise there is a risk of short circuits. The
negative pole must be protected against renewed
contact (insulation, tying away, bending away). If
the battery is disconnected, it should be checked
whether the vehicle is actually voltage-free. The
extinguishing of the hazard warning lights or the
interior lighting can serve as a sign.
High voltage Manual service dis-
connect
The C40 Recharge Pure Electric have
a manual high voltage service
disconnect plug.
The high voltage service disconnect
plug is located in front of the right
rear passenger under a flap that must be opened.
The orange rubber protective cap underneath the
flap must be removed. Please see the location
below.
Disconnect the high voltage service plug
This operation also disconnects the traction battery
from the rest of the system.
1. Pull the lever to the rear.
2. Turn lever upwards and pull out plug in upward
direction.

03. DISABLE DIRECT HAZARDS SAFETY REGULATION
17
WARNING
• Shutting off power to an electrical vehicle
does not de-energize the battery, and a
shock hazard may still be present.
• If not absolutely necessary, do not touch
any of the high voltage harnesses and/or
components. Touching high voltage com-
ponents, wires or harnesses might result in
great personal injury or death.
• If the situation requires operations on any
of the high voltage components and/or
harnesses, always wear the appropriate
Personal Protective Equipment (PPE) to
avoid electrical shock. A failure to do so
can result in serious injury or death.
• NEVER assume that the electrical vehicle
is turned OFF because it is silent. The
electrical motor is silent and may still
be running. When possible, always take
appropriate actions to turn the vehicle
completely off and disconnect the high
voltage system before performing rescue
operations.
• Regardless of which procedure is used to
disable the high voltage system, always
assume that high voltage components are
energized. Take proper actions to avoid
unnecessary risks.
Discharge of residual voltages
In case of an accident with airbag
and/or belt pretensioner activation or
after an unexpected malfunction, the
discharge circuit ensures that the
high voltage system is free from
voltage after approximately 10 seconds.
After switch-off/deactivation of the vehicle the high
voltage system is also de-energized after approx. 10
seconds!
Personal protection clothing and
emergency equipment
Use appropriate clothing intended for the purpose
and the work to perform, such as gloves and shoes
as well as a safety shield specified to be able to
withstand up to 1000 V.
Use insulated tools when working on the vehicle
and its components. Use solvent resistant pro-
tection gloves and shoes in the event of a traction
battery electrolytic solution leakage.
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