Volvo Pure Electric 2021 User manual

Pure Electric Volvo
Quick Guide

Congratulations
onyour new
Pure Electric Volvo!
This Quick Guide is designed to help familiarize you with your
vehicle’s key systems, features, and operation. Please refer
to your Digital Owner’s Manual for complete information.
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Table of Contents
This Quick Guide is divided into the following sections:
(Click on any topic to jump to that page; use the Home icon in the lowerleft of
each page to return here)
1. Important to know
4
•No electrical
4
•Exterior engine noise
4
•High-voltage current
4
2. Getting ready for your new Pure Electric Volvo
5
•Preparing your home for charging of the vehicle’s
high-voltage battery
5
•Home charging
6
•Public charging
7
•An active Google account will enable access to key features
8
3. When You Take Delivery
9
•Shifter, parking brake, and front trunk storage
9-10
•Signing in with Google
1
1
•Interacting with the Google entertainment interface
12
•Pairing a phone
13
•Interacting with the Digital Driver Display
14-15
•Charging basics
16-19
•Preconditioning the vehicle prior to driving
20
•Starting and driving
21
•One-pedal drive and regenerative braking
22-23
4. After Delivery
24
•If desired, schedule a “2nd Delivery” with your Retailer
24
•Charging rates and approximate times
24
•Electrification terms and their meanings
25
•Roadside Assistance
26
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1. Important To Know
No Electrical
Keep in mind that if there is no electrical current to the vehicle –i.e. the
ignition is switched off or the start battery is discharged –certainfunctions
such as power brakes, power steering, etc. will be limited.
Exterior Engine Noise
WARNING
Remember that a battery electric vehicle does not emit any enginenoise. It
is powered only by quiet electric motors, and may be difficult to notice by
children, pedestrians, cyclists, and animals. This is especially true at low
speeds, such as in parking areas.
High-Voltage Current
WARNING
Several components in the car work with high-voltage current that could be
dangerous in the event of incorrect intervention. High-voltageoperating
components and orange-coloured cables should only be handled by
qualified (Volvo) technicians.
Follow the instructions in your Digital Owner’s Manual.
Battery Depletion
WARNING
Volvo strongly recommends not letting the battery deplete to 0%.
Below 20% state of charge you will receive warnings, with guidanceto
charging stations.
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2. Getting ready for your new
Pure Electric Volvo
Preparing Your Home for Charging of the Vehicle’sHigh-
Voltage Battery
At-home fast-charging capability is an important aspect of electric
vehicle ownership.
•Your Volvo will come standard with
a dual mode Level 2 chargingcable
approximately 4.5 metres
in length, capable of 240-volts.The
cable is supplied with an adapter to
enable both Level 1 and Level 2
charging.
Important to know:
1. Due to slow charging speed, Volvo does not recommend Level 1 home
charging as your predominant method of charging. You can set the
charging speed of your XC40 Recharge within the Chargingsection in
your centre screen. For AC charging, the default charge speed is set to 6
amps and this can be increased up to 48 amps. Ensure that your set
vehicle charging rate does not exceed the amperage of the household
circuit being used, to avoid tripping
the circuit breaker.
2. NOTE: The charging port on your Pure Electric Volvo is located behindthe
rear wheel on the driver’s side. Make sure your home charging station is
installed in a location where the cable will reach this section of the vehicle.
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2. Getting ready for your new Pure Electric Volvo
Home Charging
•The ChargePoint Home Flex provides fast and efficient charging.This
240-volt Level 2 home charger provides up to 50 amps to charge your
Volvo. More information can be found at:
https://www.chargepoint.com/en-ca/drivers/home/
https://www.chargepoint.com/fr-ca/drivers/home/
•This option provides smart connectivity and will help ensure youstart
every day with a full charge.
•We strongly recommend professional installation of home-charging
technology by a licensed electrician. Please contact locally licensed
electricians to arrange a home assessment and receive an installation
quote. When possible, it’s also recommended to arrange for multiple
installation quotes.
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2. Getting ready for your new Pure Electric Volvo
Public Charging
ChargePoint is an official vehicle-charging partner of Volvo Cars in North
America. With an active ChargePoint account, you can pay for charging at
over 90% of public stations.
•A ChargePoint Welcome Kit is provided with your vehicle. Please takethe
time to review its contents.
•To set up your ChargePoint account, please visit
www.chargepoint.com/drivers/
•With your active ChargePoint account and credit card information
stored, you have several payment methods, including:
-
-
The RFID card, which is included in your vehicle Welcome Kit.
The ChargePoint mobile app, which is available for both iOSand
Android.
The in-car app - available in the Google Play Store - which allowsfor
touchless pay right from your driver’s seat.
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How to begin a public charging session:
1. Once in Park, tap your card or phone on the ChargePoint station, or hit
the “Start Charge” button on your mobile app or on your car’scentre
screen. This will unlock the charging connector so you can remove it
from the charging station.
2. Plug the connector into your Pure Electric Volvo to start charging.
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2. Getting ready for your new Pure Electric Volvo
An Active Google Account Will Enable Access to Key Features
•For the most personalized experience in your new Pure Electric Volvo,we
recommend you set up a Google account, if you don’t already have one.
•An active Google account enables built-in features like Google
Assistant, Google Maps, and Google Play.
•When taking delivery of your car, make sure you have your Google
account information readily available, together with your smartphone.
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3. When you take delivery of your Volvo
Shifter, Parking Brake, and Front Trunk Storage
Consult your Digital Owner’s Manual for comprehensive instructionson
operating controls and systems.
•Shifter and Parking Brake: To select Reverse, push the shifter forwardonce.
To select Drive, pull the shifter rearward once. Selecting Park automatically
sets the parking brake. Selecting Drive or Reverse automatically releases the
parking brake.
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3. When you take delivery of your Volvo
Features depicted may not be standard or available. European specifications may be shown.
•Front Trunk: This weather-sealed, ventilated storage area is whereyou
will find the tire repair kit. To open the front trunk, pull the leveron the
left side of the driver’s footwell, then release the yellow tab above the
driver’s side headlight.
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3. When you take delivery of your Volvo
Signing In with Google
•Pull down the tab at the top of the centre display (as shown in
above image)
•Select add profile
•Select language
•Review and accept Google terms and conditions
•Sign in to your Google account. You are able to select one of three ways:
-
Sign in with your Google email address and password on the centre
display
Sign in with your Android phone
Sign in with your iPhone
-
-
•For any of the selected options, simply follow the prompts on screenand
on your mobile device. A confirmation message will appear once you are
successfully signed in with Google. Now you can start personalizing your
experience.
•A short tutorial on Google Assistant is available, and you are able
to turn on personal results for access to your calendar and contacts.
•In the Google Play Store, you have access to downloadable in-carapps
like Spotify,® TuneIn,® and ChargePoint. In addition to apps in the
Google Play Store, FM radio is available, and you can enjoymusic or
podcasts via Bluetooth from your phone.
1
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3. When you take delivery of your Volvo
Interacting with the Google Infotainment Interface
Interacting with the integrated Google services is as easy and familiaras
using your smartphone.
•Google Assistant supports natural speech. Simply say “Hey Google” or “OK
Google” and state your command, from navigation to just aboutanything
that can be answered by the internet.
•Google can also control some in-car features, such as climate settingsand
heated seats and steering wheel.
•Built-in Google Maps provides real-time traffic and public charging
information,* and it can estimate your remaining state of charge beforeyou
set out. Simply set your desired destination in Google Maps and the system
will show you the predicted battery charge level upon arrival.
•Signing into your own Google account provides a personalized
experience, such as directions to work or home, as well as access
to your recent search history in Google Maps from your other signed-in
devices. This makes trip planning very easy. The system will still function
without being signed in with Google.
*Not all public charging stations may be compatible with your vehicle.
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3. When you take delivery of your Volvo
Pairing a Phone
1. First, activate Bluetooth on your phone, and verify in the phone’s
settings that the phone is visible to other devices.
2. On the home screen:
-
Click on the “Connect Your Phone” tile. The following message will
appear: “To make or receive calls, pair your phone with the vehicle.Make
sure that Bluetooth is enabled on your device.”
Tap the “Connect” button.
Tap the name of the phone you would like to connect.
Make sure the code displayed in the vehicle matches the onein the
phone and confirm.
Tap “Done.”
-
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-
-
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3. When you take delivery of your Volvo
Interacting with the Digital Driver Display
The 12.3” Digital Driver Display is located in front of the driver,
directly behind the steering wheel.
•The Digital Driver Display is where you can view information related to your
vehicle’s state-of-charge –in terms of percentage charged, rateof charge,
and time to completion.
•When your vehicle is in Park, and connected to a charger, the DigitalDriver
Display shows a wealth of information about the state, and rate,of battery
charging of your vehicle.
•There are 3 visual options for the Digital Driver Display to select from. To
change the display mode, press the lower toggle button on the rightside of
the steering wheel, just below voice control.
•Calm Mode shows only the most necessary information (e.g., stateof
charge) so you can relax and focus on your drive.
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3. When you take delivery of your Volvo
•Navi Mode provides large navigation information from Google Mapsfor
quick reference.
•Car Centric Mode gives you the greatest amount of informationon
the vehicle systems and their statuses.
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3. When you take delivery of your Volvo
Charging Basics
It is important to know how to use both at-home and public charging systems,
and to understand the ways your vehicle can “assist” in the charging process.
•In “Settings,” selecting the maximum charging rate of 48 ampswill
ensure the fastest charging with all types of chargers.
•The standard cable that comes with the vehicle allows your Volvo
to be plugged into both 110V and 240V home outlets, though 240V is
recommended as it can fully recharge the car overnight (e.g. approx.8
hours). A 110V volt outlet does not carry sufficient current to providea
viable solution for everyday charging. Due to significantly longer charging
times, it should be used only in emergencies, or to “top up.”
•Charging speed can be set in your centre display. To adjust the
charging amp limit, click the gear icon on the centre touchscreen
> select Charging > press the plus or minus sign to change the
amperage limit for charging. Set it to 48 amps for best charging speed,
if it’s not already. If you plug it into a lower amperage circuit,e.g., a 110-
volt 15 amp circuit, the car will lower the charging speedbased on the
amperage available.
•You can view the car’s charging speed in the instrument cluster,when
parked and plugged in.
•Your Volvo is compatible with most public chargers. It can be chargedon AC
(Level 2) chargers as well as DC fast chargers. AC charges at a lower speed,
up to 11 kWh, while on DC it can accept a charge up to150 kWh. AC is most
common at home, work, or in shopping centres,while DC is typically found
on expressway routes.
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3. When you take delivery of your Volvo
European specification shown
•With AC charging, there’s no need to adjust the charging limit. Leave itat 48
amps.
•With DC charging, the onboard charger in the car will handle the powerload
for you, regardless of the output of the charger.
•To charge the vehicle, connect any J1772 AC or CCS Combo DC FastCharger
to the vehicle’s charging port, located on the rear of the driver’sside exterior.
With DC charging, it is necessary to pull out the rubber plug in the lower
charging port. Once the charger is connected to the vehicle, the charging
port will begin to blink yellow as the car initializes the charging sequence.
When the light on the left side of the charging port turns green, the charger
is successfully connected, and the vehicleis charging. If a red light appears, a
charging fault has occurred, and the plug should be removed.
•Charging Status Lights –Adjacent to the Charging Socket Input
1.
2.
3.
4.
5.
6.
White –LED lamp
Yellow –Waiting mode for charging to start
Flashing green –Charging in process Green –
Charging complete
Red –Fault has occurred
Blue –Scheduled charging
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3. When you take delivery of your Volvo
•The charger locks automatically into place when the vehicle is charging. To
unplug the charger, press the cable button on the upperright side of the
charging port. When the light turns white, it is safe to remove the charger.
•How to stop a charging session: At any time, as long as you have the vehicle
key, use the Unlock button adjacent to the vehicle’s chargingport to interrupt
charging.
Note: Electric charging is new technology. You may encounter certain public
charging stations which may have compatibility issues with your vehicle.
Should this happen, we encourage you to call the Volvo Consumer Relationsat 1-
800-663-8255, or the support line phone number located at the applicable
charging station.
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3. When you take delivery of your Volvo
•“Hey, Google, find a charging
station.” Google can provide real-
time information and directions
to charging stations near you.
•Long-distance route planning is
easy. On a long journey, or driving
around town, Google can do the
work for you. If you enter a
destination that is beyond the car’s
range, Google will automatically build
charging stations into the route, so
there is no guesswork.
•The ChargePoint in-car app makes
public charging even easier. From
the Google Play Store, download
the ChargePointapp and sync it to
your account.
Your car will recognize when you
need a charge and display a nearby
station. Simply follow theprompts
to initiate charging fromwithin the
car. Unlock the stationand start
charging –your car will
communicate with the station and
administer the payment for you.
Features depicted may not be standard or available.
European specifications may be shown.
•With your ChargePoint account, you can handle payment for ChargePoint-
branded chargers, as well as their partner networks, including EVGo and
Flo. For stations not on the ChargePoint network,simply follow payment
instructions provided on the station. Please be aware that out-of-network
fees may be incurred.
•Please see Section 4 of this Quick Guide for information on chargingrates
and times.
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3. When you take delivery of your Volvo
Preconditioning the vehicle prior to driving
•“Preconditioning” can be used to cool or warm the vehicle’s interiorprior
to driving, while the vehicle is connected to a charger.
•Preconditioning helps to save battery energy that would otherwisebe
used to cool or warm your cabin at the start of a drive.
•You can activate Preconditioning, or program it for a desired start timein
“Settings” (see below).
•Adding a Time Setting (can manage up to 8 time settings):
1. Open the climate view in the centre display.
2. Select the “Parking” tab.
3. Tap on “Schedule.”
4. Select “Add new timer.”
5. Tap on “Date” to set the time for a single date; tap on “Days” to setthe
time for one or more days of the week.
6. Set the time when the preconditioning should be finished by
scrolling through the arrows.
7.
Tap on “Confirm”; the time setting is added to the list and activated.
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