Vonage VTA User manual

User Manual
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ID-Link VTA User Manual
Welcome
Unleash Your Phone
For assistance with installation or troubleshooting common problems, please refer to this User
Manual or Quick Installation Guide.
Please visit www.vonage.ca to obtain the most up-to-date User Manual and a description of the
latest VTA features.
Activation
If you purchased your Vonage Telephone Adapter from a retail location, you must first activate your
Vonage phone service by visiting www.vonage.ca.
After activation, wait 30 minutes before checking for a dial tone.
You will need your MAC ID, which is located on your Vonage Telephone Adapter. The MAC ID is
a combination of twelve letters and numbers. Be sure to enter all of the characters. After you
have chosen a plan and activated, please follow the step-by-step installation guide to set up your
equipment.

IID-Link VTA User Manual
Table of Contents
Table of Contents
Chapter 1 - Product Overview ..................................................................................... 1
Package Contents ...............................................................................................................2
System Requirements.........................................................................................................2
Front Panel .........................................................................................................................3
Rear Panel ..........................................................................................................................3
Chapter 2 - Installation................................................................................................. 4
Network Overview...............................................................................................................5
Install the Hardware............................................................................................................6
Chapter 3 - Configuration ............................................................................................ 8
Find IP Address ..................................................................................................................9
Login ................................................................................................................................10
Internet .............................................................................................................................11
Dynamic IP Address....................................................................................................11
Static IP Address.........................................................................................................11
Password..........................................................................................................................12
Status ...............................................................................................................................13
Save&Reboot....................................................................................................................14
Logout ..............................................................................................................................14
Appendix A - Troubleshooting................................................................................... 15
Appendix B - Technical Specifications ..................................................................... 18

1D-Link VTA User Manual
Product Overview 1
Chapter 1 - Product Overview
Chapter1 - Product Over view

2D-Link VTA User Manual
Chapter 1 - Product Overview
Package Contents
System Requirements
An available Broadband connection
Router
A valid Vonage account*
Vonage VTA Telephone
Adapter
RJ-11 Phone Cable Blue Ethernet Cable
Stand
CD-ROM with
User Guide Power Adapter
* If you purchased your Vonage Telephone Adapter from a retail location,
you must first activate your Vonage phone service by visiting www.vonage.
ca. After activation, wait 30 minutes before checking for a dial tone.

3D-Link VTA User Manual
Chapter 1 - Product Overview
Rear Panel
Front Panel
Power Internet Phone 1 Phone 2
When the power light stops
blinking and is a solid
green, this indicates that
your adapter has started up
properly. Note that both the
power light and the phone
light must be solid in order
to make a phone call.
Solid light indicates
connectivity to your
router or network
- whenever there is data
activity this light will
blink.
Solid light indicates
that phone line 1 is
ready for Vonage
Internet telephone or
FAX calls.
Solid light indicates
that optional phone
line 2 is ready for
Vonage Internet
telephone or FAX
calls.
Phone (1 & 2) Internet Reset Power
Plug your phone into port
#1 and if you’ve signed
up for a second Vonage
phone line, an optional
phone or FAX machine
into phone port #2.
Connect to your network
using the blue Ethernet
cable.
Press the reset button to
reset the VTA back to the
default settings.
Plug in the supplied
power adapter.

4D-Link VTA User Manual
Installation 2
Chapter 1 - Product Overview

5D-Link VTA User Manual
Chapter 2 - Installation
Network Overview
Below is a common way to connect your VTA to your network.

6D-Link VTA User Manual
Chapter 2 - Installation
Install the Hardware
Verify the status lights on the unit. The
Power, Phone 1, and Internet status lights
should be solid green. The Phone 2 light
will be a solid green if you have a second
Vonage line. (The Internet light will blink
whenever there is data activity.)
1
2
3
Connect the blue Ethernet cable into the
blue port labeled Internet on the back
of the telephone adapter. Connect the
other end to one of your router’s Ethernet
ports.
Connect the included power supply to the
Power port of the Telephone Adapter.
Warning: Using a power supply with a
different voltage will cause damage to
the device and will void the warranty.

7D-Link VTA User Manual
Chapter 2 - Installation
Congratulations! You’ve finally freed yourself from the
phone company.
Once you hear the dial tone, please call 877-272-0528 to complete the installation process. Then,
you’re all set. Even if you are transferring your telephone number to Vonage, you can enjoy the
great savings and super quality by using your Vonage phone service right NOW.
Bon Vonage!
911 Service: Vonage’s 911 offering is different from that offered by traditional telephone
companies; please visit www.vonage.ca/911 to learn more about it.
Insert the provided RJ-11 telephone cable
into the green port labeled Phone 1 on
the back of the Vonage adapter. Connect
the other end to your telephone.
If you activate a second Vonage phone
line, then connect another phone or FAX
machine into the Phone 2 port.
Check for dial tone. If you do not hear one, please consult the Troubleshooting section of this
guide.
4

8D-Link VTA User Manual
Configuration 3
Chapter 3 - Configuration
Chapter3 - Configuration

9D-Link VTA User Manual
Chapter 3 - Configuration
Find IP Address
The VTA telephone adapter has a built-in configuration utility. To access this utility, you need to
obtain the IP address of the VTA. By default, the VTA telephone adapter automatically obtains an IP
address from your DHCP enabled router or DHCP server.
To find the IP address, log into your router or DHCP server and locate the DHCP table (reference
the User Manual for your router or DHCP server as necessary). The table will display all of your
network clients (using DHCP) that are connected. Search for the Vonage VTA’s MAC address in the
table and the IP address will be listed next to it. The MAC address is on the bottom of the Vonage
VTA device.
If your router has DHCP disabled, you will need to temporarily enable it to obtain an IP address for
the VTA telephone adapter. Once you obtain the IP address, log in to the VTA and configure it for
a static IP address as detailed in the Static IP Address section. Then you may once again disable
DHCP on your router.
Note: The terms MAC Address and MAC ID are used interchangeably.

10D-Link VTA User Manual
Chapter 3 - Configuration
Login
Open a web browser such as Internet Explorer and enter the IP address (e.g. 192.168.0.100) of the
Vonage VTA adapter.
Enter user for the username and user for the password. Click the Login button.

11D-Link VTA User Manual
Chapter 3 - Configuration
Internet
Dynamic IP Address
If you want to statically assign an IP address, click Static IP Address.
By default, the Vonage VTA device is set to Dynamic IP Address. Simply connect the device to
your network and the VTA will receive an IP address from your router or DHCP server.
Enter the IP address, subnet mask, and default gateway address you would like to assign to the
Vonage VTA. The default gateway address must be the IP address of your router or gateway.
Static IP Address

12D-Link VTA User Manual
Chapter 3 - Configuration
Password
You may change the User password on this page. Enter a new password and click Apply to save.

13D-Link VTA User Manual
Chapter 3 - Configuration
Status
The Traffic Statistics page will display traffic statistics of the Vonage VTA device.

14D-Link VTA User Manual
Chapter 3 - Configuration
Save&Reboot
Logout
Click Reboot to restart the Vonage VTA device.
Click Logout to exit the configuration utility. Click OK to verify.

15D-Link VTA User Manual
Troubleshooting A
Appendix A - Troubleshooting

16D-Link VTA User Manual
Appendix A - Troubleshooting
• Many installation issues, such as no dial tone on your telephone or no internet connection on your
computer, can be resolved by resetting all the equipment. First power down in this order:
1. Computer (shut down properly, it is not necessary to disconnect power to your computer)
2. VTA (unplug power cord from back of device)
3. Router (unplug power cord from back of device)
4. DSL or Cable Modem (unplug power cord from back of device)
Wait at least 30 seconds. Confirm that all the network cables are firmly snapped into the jacks on
all the devices. Then, one device at a time, plug the power back in snugly in this order:
1. DSL or Cable Modem
Wait for the lights to come back on for power and external network connection before continuing.
Connecting back up to the Internet Service Provider may take several minutes.
2. Router
Wait for the lights to come back on for power and status before continuing. Wait at least 30
seconds.
3. VTA
Wait for the power and phone lights to be a solid green. (The Internet light will blink whenever there
is data activity.) At this point, you should have dial tone.
4. Computer
• If you are transferring your phone number from your current phone company to Vonage, you will
be assigned a temporary Vonage phone number. Until the transfer has completed, most people
calling your phone number will ring your old line. They would need to call the temporary phone
number to ring your Vonage phone. However, Vonage customers calling either your current phone
number or the temporary phone number will ring your Vonage phone. Note: You will receive
email notification from Vonage when the phone number transfer has completed. The temporary
number will then be terminated.
• For more troubleshooting tips, visit www.vonage.ca/help.

17D-Link VTA User Manual
Appendix A - Troubleshooting
1 blink (blink, pause, repeat) VTA is powering up
2 blinks (2 blinks, pause, repeat) VTA is obtaining an IP address
3 blinks (3 blinks, pause, repeat) VTA is obtaining configuration from Vonage
4 blinks (4 blinks, pause, repeat) VTA is registering with Vonage
Rapid Blinking Downloading/upgrading firmware (do not power down)
Solid Startup process is complete
During the startup process you may notice that the Power light on the front of the VTA is blinking.
These blinks indicate that the VTA is booting up with Vonage service. You may find the following
blink sequences helpful to you: