Voyager AIR WHEEL User manual

BALANCE E-SCOOTER
AIR WHEEL
USER’s MANUAL
ITEM NUMBER I HOVER-2010AW

1
CAUTION
As with any motorized vehicle, whenever you ride your Air Wheel Balance
E-Scooter you may risk death or serious injury from loss of control, collision or falls.
All riders should read, understand and take heed of the instructions in this user’s
manual when riding.
BEFORE you RidE
1. Prior to use, perform a quick visual check to verify that your e-scooter is in
good shape and that your equipment is not damaged.
2. Make sure the battery is fully charged before your first use. The battery will take
approximately 1-2 hours to charge to full from empty.
3. Make sure to wear a helmet and any other protective gear necessary
to ride an e-scooter, making sure to comply with the laws of your local
municipality.
4. Find a safe environment to use the Air Wheel e-scooter. When you are starting
out, we recommend a flat or mostly flat surface to get acquainted with the
device and its controls. We do not recommend using your Air Wheel e-scooter in
the rain or other wet conditions as it is unsafe and may cause damage to the
e-scooter.
PLEASE NOTE
1. Do not allow riders under 14 years of age to use your e-scooter.
2. Do not allow anyone weighing over 200 pounds to ride your e-scooter.
3. Improper operation may cause overheating or serious injury.
4. Do not tamper with the battery or any of the wiring or attempt to modify the
board.
5. Please only use official Voyager parts on your vehicle. Other parts are not
guaranteed to work and will void your warranty.
6. Do not use the e-scooter if it is damaged, has been soaked with water or
liquid, or if the battery pack has been damaged.
7. Do not charge the e-scooter in abnormally hot, cold or wet conditions, like
rain or direct sunlight. Charge in a shaded and dry location outside and away
from any kind of combustible fuels.
8. When riding your e-scooter, make sure to always follow all traffic and
safety rules based on the laws of your local municipality .
9. Do not ride your e-scooter while under the influence of any medication
which can cause impairment, or when under the influence of drugs or
alcohol.
10. Do not attempt to do any tricks while riding your e-scooter. Further-
more, do not ride your e-scooter over rough terrain or uneven surfaces.
11. Do not allow your e-scooter to be dragged by cars or bikes. Do not
use your e-scooter on escalators or in crowded areas.
12. Do not use your e-scooter at night or in areas of low visibility.
13. Always power off your e-scooter when it is not in use.

2
Introduction
Thank you for purchasing your new Air Wheel Balance E-Scooter and welcome to
the Voyager family. We hope that you’ll do plenty of exploring on your new
balance e-scooter. The Air Wheel is compact, portable and packs plenty of power
to get you where you’re going. It also has great convenience features like LED
headlights. Please enjoy your new balance e-scooter responsibly and be sure to
read the entire instruction manual before your first use. Have a blast, be safe and
Get Moving!
SPECIFICATIONS
• Top Speed: 6.2 mph
• Motor Power: 320W
• Battery Range: 5 Miles
• Weight: 22 lbs
• Max Rider Capacity: 200 lbs
• Solid Tire Size: 6.5 Inches
• Charge Time: 2-2.5 Hours
• Battery: 36V, 2Ah Lithium Ion
• Dimensions: 23” x 9.2” x 7.48”
• Water Resistance: IP65
• Max Climbing Ability: 10°
•Lights: LED
In THE BOX
• Voyager Air Wheel Balance E-Scooter
• Charging Adapter
• User’s Manual with Warranty Information

3
THE DEVICE
Bumper
Platform
LED Lights
LED Lights
Wheel
Motor
ON/OFF Switch

CHARGING
Your Air Wheel Balance E-Scooter has a built in rechargeable lithium ion battery.
Before using your e-scooter for the first time, you need to fully charge the battery.
To do so, follow the steps below:
1. Ensure the charging port on the back of the device is clean and dry.
2. Plug the included charger into a grounded wall outlet.
3. Connect the power supply to the Air Wheel via the charging port.
4. An LED indicator light on your Air Wheel will turn red to indicate that the
battery is charging.
5. Charging typically takes between 1-2 hours to complete.
6. The LED indicator light will turn green to indicate that the battery is fully
charged.
7. Unplug your Air Wheel as soon as it is done charging.
NOTE: Do not leave your Air Wheel unattended while charging or let your device
charge in excessively hot or cold temperatures.
4

5
bATTERY iNDICATOR
When using your Air Wheel Balance E-Scooter, the battery indicator light will let
you know how much power remains in your battery.
• When the LED light is green, the battery has enough power to continue riding.
• When the LED light turns red, the battery needs to be charged as soon as
possible.
• When the battery has less than 15% remaining power, the LED light will flicker,
and you will hear a buzzing sound.
• When the battery power is nearly exhausted, the wheels will start to shake and
your e-scooter will slow down. At this point, step off of your e-scooter and charge
the battery immediately. Do not attempt to ride again until the battery has been
recharged.
NOTE: When planning to go for a ride on your e-scooter, note that the battery life
will be shorter when riding in colder temperatures. Plan accordingly.

6
CALIBRATION
The Air Wheel Balance E-Scooter should be calibrated out of the box, but if you
find that it is not properly responding to your inputs, you can re-calibrate.
• First, start by placing the e-scooter on a flat, even surface.
• Press and hold the power button on the e-scooter for five to eight seconds.
• You will hear a buzzing sound once calibration is complete. Your e-scooter may
shut down after calibration is complete. If it does, power it back on and it should
be ready for use.

7
GETTING ON
• First, power on the Air Wheel Balance E-Scooter by pressing the power button
located on the rear of the device.
• Start by standing behind the Air Wheel with your feet lined up behind the two
foot pads.
• Place one foot on the e-scooter, but keep your weight on your other foot until
you are ready to get on.
• Once you are ready to mount the Air Wheel, bring your other foot onto the
other footpad quickly and evenly.
• You will likely be most successful stepping onto the Air Wheel quickly and
confidently. The process is a lot like climbing stairs, where you step on with one
foot and then the other.
• Once you are on the e-scooter, you must find your center of gravity and
balance yourself. The board is sensitive to motion so keep your feet flat, as if you
were standing on the ground.
• First time users should likely have a spotter available to help steady them as
they step on the e-scooter.

GET MOVING
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• Be sure the Air Wheel Balance E-Scooter is powered on.
• Once you have become comfortable mounting the e-scooter and standing on
it comfortably and confidently, it’s time to get moving.
• To control your movement on the Air Wheel, you only need to shift your center
of gravity forward or backward.
• To move forward, just lean your body forward slightly and the e-scooter will
follow.
• To reverse, lean your body slightly backwards and the e-scooter will begin
moving backward.
• To turn right, slightly tilt your left foot forward. To turn left, slightly tilt your right
foot forward.
• If you need to go over bumps or rough surfaces, be sure to bend your knees
slightly to absorb some of the impact.
• To get off of the Air Wheel, take one foot off first and put it behind the
e-scooter. Then follow with your other foot. The e-scooter should be sitting in front
of your feet, just like when you first stepped on board.

9
FCC COMPLIANCE
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

WARRANTY
This warranty covers the original consumer purchaser only and is not transferable.
This warranty covers products that fail to function properly UNDER NORMAL
USAGE, due to defects in material or workmanship. Your product will be repaired
or replaced at no charge for parts or labor for a period of one year.
What Is Not Covered by Warranty
Damages or malfunctions not resulting from defects in material or workmanship
and damages or malfunctions from other than normal use, including but limited
to, repair by unauthorized parties, tampering, modification or accident.
To Obtain Warranty Service and Troubleshooting Information:
Call (855)-292-4087 in the U.S. or visit our website at www.ridevoyager.com.
To receive Warranty service along with the name and address of an authorized
product service center, the original consumer purchaser must contact us for
problem determination and service procedures. Proof of purchase in the form of
a bill of sale or receipted invoice, evidencing that the product is within the
applicable Warranty period(s), MUST be presented in order to obtain the request-
ed service. It is your responsibility to properly package and send any defective
products along with a dated copy of proof of purchase, a written explanation of
the problem, and a valid return address to the authorized service center at your
expense. Do not include any other items or accessories with the defective prod-
uct. Any products received by the authorized service center that are not
covered by warranty will be returned unrepaired.
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LOCAL LAWS
Prior to purchasing any motorized vehicle, we highly recommend that you
research your local regulations and country-specific laws. Ultimately, you are
responsible for complying with all applicable laws and regulations. Voyager
waives all liability relating to your use of Voyager products.