Waddell Solutions Group GXP2130 Operating instructions

How to use your new GXP2130
By: Waddell Solutions Group
Date: 1/1/2015

The Basics
Voicemail – Press the voicemail utton and your default password is 123456
Hold – With a caller on the line press the hold utton. To pick the caller ackup press their line.
Transfer – With a caller on the line press the transfer utton then dial the num er you wish to transfer them, press
transfer on the LCD screen.
Speaker Phone – With a caller on the line press the speakerphone to get them on speaker.
Mute – With a caller on the line press the mute utton to mute your headset or handset.
Line Buttons – Uses the line uttons to pick up lines or get a new line. Each phone is allowed 3 lines. Green = in use,
Flashing = caller on hold.
Make a call - To make an out ound call, lift up the handset, the num er, press SEND to make the call connect
quicker; to make an internal call lift up the handset dial extension.

The Advance
Parking a call – With a caller on the line put the caller on hold. The pick up an open line and dial 700(this can change
with your install), listen for the park num er. Then transfer the caller to the parking lot y pressing transfer then the
caller’s line.
Call History – Press the menu utton (middle utton in the arrow pad) and click “Call history”
Forward your phone – Press the more “..” utton under the LCD screen. (This may say “missed calls” if so press the
utton then the left arrow). Dial the num er or extension. Then press the left utton under “..” than the utton
under “Cancelfwd”.
Contact – To add a contact press the contact then the down arrow, press the menu utton. Fill in the forum to add a
contact. To find a contact press the contact utton and go to “Search” enter in num er, first or last name.
Speed dial keys - You have 8 speed dial keys down the left side of the phone, if they are programmed to an associate
in the office, it will indicate that person’s status on the phone. Green – Availa le, Red – On the phone, Red Flashing –
Ringing.
ing Tones - press the menu utton inside of the 4 arrows, press the Down arrow until you get to Preference, then
press the menu utton again, the press Down arrow once to highlight Ring Tone, press the menu utton to display
the availa le Ringtones, to select a ring tone press the menu utton.
Directory – Dial 411
Call Forward Busy - Ena le this feature to forward your calls to another num er when you are on the phone.
- To Activate: Pick up your phone and dial *90, enter your extension when prompted, then enter the destination
num er (Note: if you want this to e your cellphone enter your cell num er)
- To Deactivate: Pick up your phone and dial *91
Call Forward No Answer - Ena le this feature to forward your calls to another num er when you are not at your
desk.
- To Activate: Pick up your phone and dial *52, enter your extension when prompted, then enter the destination
num er
- To Deactivate: Pick up your phone and dial *53

Conference Calls
The GXP 2130 can host conference calls and supports up to 5-way conference calling.
Initiate a Conference Call - Esta lish a connection with two or more parties Press conference utton
Choose the desired line to join the conference y pressing the corresponding LINE utton.
Repeat step 2 and 3 for all parties that you want to join the conference. This can e done at any time.
Cancel Conference - Canceling esta lishing conference call. If after pressing the conference utton, a user decides not
to conference anyone, press CONF again or the original LINE utton.
This will resume two-way conversation.
End Conference - Press HOLD to end the conference call and put all parties on hold;
To speak with an individual party, select the corresponding linking LINE.
NOTE: The party that starts the conference call has to remain in the conference for its entire duration, you can put
the party on mute but it must remain in the conversation.