WarmFlow WOOD Setup guide

WOOD
PELLET BOILER
QUICK START USER GUIDE

Thank you for purchasing a Warmflow
wood pellet boiler. Your biomass boiler
may operate differently compared to
other heating appliances you may be
accustomed to. This quick guide will
familiarise you with some of the basic
product requirements and operating
features to help you get the best
performance from you wood pellet boiler.
INTRODUCTION
TO THIS GUIDE
This guide will walk you through:
THIS IS ONLY A QUICK START GUIDE
FOR FULL DETAILS PLEASE REFER TO YOUR MANUAL.
Further information and resources are available online at
www.warmflow.co.uk
Controller
1
Fuel
2
Cleaning
3
Servicing
4

Getting to know
your boiler
Front casing door
Combustion door
Flue terminal
Pellet hopper door
Service lid
Interlock door
release

1
Controller
1

2
The Warmflow Wood Pellet Controller is a simple, intuitive and easy-to-
use system with six simple buttons to help you navigate through the
menus.
Alarm - This key can be used to display a list of active alerts and
alarms from any menu page.
Menu - This can be used to display the main menu screen from any
menu page.
Escape - This is used to cancel any current selection or action and to
return to the previous menu page.
Up / Down - These keys can be used to cycle through menus / pages
/ options or adjusting values.
Enter - This is used to select a menu item, page or enter a field to
adjust a figure.
Alarm Up
Menu Enter
Escape Down
Controller Keys

3
The home screen provides an at a glance overview of the boiler
status. Under normal operating conditions three ticks will be
displayed. However, the home screen may also display various
combinations of ticks, alerts and error icons.
In the even of a power failure, the appliance will attempt to return to
the last operating condition prior to the power failure occurring. If the
appliance was firing prior to the power failure occurring it will attempt
to recover the flame if possible. If flame recovery is not possible the
boiler will extinguish and attempt to re-ignite. Where this happens
the appliance may instruct you to clean the pot before ignition is
attempted.
Boiler Status
Boiler Fuel Clean
Boiler operating Fuel level okay Clean not due
Boiler servicing
due Fuel level low Clean due
Boiler out
of use Out of Fuel Clean overdue.
Shutdown

4
Alarms - If there are no active alarms or alerts you will see the screen
above. If there are valid alarms or alerts you will be able to use the up
and down keys to scroll through the list. Please refer to the manual for
a full list of alarms.
Main Menu - The main menu (accessed via the menu key) can be
scrolled using the up and down keys and will allow you to navigate
the menu.

5
Setting your time clock
Your heating system may be equipped with a time
clock so that you can set your central heating
to come on when you want it. You may have to
make a few changes to your time clock settings
when you switch to a wood pellet boiler.
When the signal for heat is sent the boiler begins
a process to light a flame before any heat is
generated.
To offset this delay we recommend setting your
time clock to come on earlier, the amount of time
you would want to adjust by will vary based on a
few different factors but once set should mean a
reliable heat source when you expect it.

6
How to fill your boiler
2
3-5
MINUTES
Time to complete
You will need:
• En Plus A1 Wood Pellets

7
Please visit
www.pelletcouncil.org.uk
for a register of wood
pellet providers.
The Warmflow Wood Pellet boiler has been
designed for use with only EN Plus A1 wood pellets.
The use of fuels other than EN Plus A1 approved
wood pellets will invalidate the product warranty.
Wood pellets need to be
stored in a suitable, dry
environment.
What pellets
can I use?
TOP TIP:
EN Plus A1 pellets will
give a consistent,
quality burn to
provide a reliable
heat output from
your wood pellet
boiler.
WARNING:
LOOK
FOR THIS
BADGE

8
DID YOU KNOW:
You can top-up your
hopper at any time
and the boiler can
be in operation while
you fill.
You will be alerted by the boiler controller when
the pellet level is running low. An alert icon will
display on the home screen, the alarm button will
flash red and a ‘Pellet Level Low’ message will be
displayed when the alarm key is pressed.
You may also see the out of fuel
alarm if the boiler is out of pellets.
How do I know when
to add more pellets?

9
Step 1:
Go to the boiler, open the pellet hopper door
and insert the Safety Stay Bar. Upon opening the
hopper door you will see the safety grate covering
the hopper. Fill the hopper with EN Plus A1 fuel.
Dispose of any fuel packaging as per local
waste guidelines.
DID YOU KNOW:
The hopper has
room for 120Kg of
pellets, plenty to
keep your boiler
stocked up and
home warm.
CAUTION:
Sharp Objects

10
Step 2:
When finished, remove the safety stay bar and
close the hopper door. Check to ensure nothing
has fallen in to the hopper and then simply close
the hopper door and turn the handle
to lock the door.
TOP TIP:
Make sure you
keep the wood
pellets and hopper
compartment dry.
Avoid filling if it is
raining.
Step 3:
In order to protect your boiler the unit will shutdown
if the hopper door remains open for an extended
period of time. When complete refer to the
controller to ensure the boiler is ready for use.

11
How to clean your boiler
3
15
MINUTES
Time to complete
You will need:
• Safety gloves
• Dustpan and brush

12
DID YOU KNOW:
The length of time
between cleans will
depend on how
often it is used.
Cleaning your boiler regularly helps ensure it can
burn cleanly and efficiently. It also prolongs the life
of the boiler and helps ensure smooth operation.
Why clean
your boiler?
WARNING:
Ash can remain hot long after
appliance has been in use

13
DON’T FORGET
If you’re heading
on holiday, make
sure that you clean
the boiler before
you go to avoid
a shutdown while
you’re away.
The boiler will let you know when it needs to be
cleaned. Similar to the low fuel alert, an alert
icon will display on the home screen, the alarm
button will flash red and an alert message will be
displayed when the alarm key is pressed.
The boiler will alert you 3 days before a clean is
due. You will then have a further 3 day overdue
countdown period before the appliance
automatically shuts downs to protect itself.
The best time to clean your
boiler is when it isn’t in use
and the weather is good.
Refer to manual for full
instructions.
When do I need to clean
my boiler?
Plan your clean

14
Step 1:
Before you clean the boiler you need to put it into
clean mode. This sequence will guide you through
the cleaning process, step-by-step.
1 Press the ‘Prg’ (Menu) button
on the controller
2 Select the ‘Cleaning’
option
3 Press enter to Select
‘Clean Now?’
How to clean your boiler
DID YOU KNOW:
If you don’t clean
your boiler in time
it will shutdown to
protect itself.
On this screen you will be told how soon your
clean is due or overdue. You can clean your boiler
at any stage so you don’t have to wait for an alert.

15
Step 2:
On the screen that appears you will see a
bar indicating progress through the shutdown
sequence if your boiler is still warm. As the boiler
cools the bar will allow you to keep an eye on
progress.
Once the shutdown procedure has completed
the screen will update and move you to the next
step.
DID YOU KNOW:
The shutdown
length will vary
depending on how
long your boiler
has been running.

16
Step 3:
When the shutdown procedure has completed
the controller will let you know that it’s “Ready to
clean”.
When this message is
displayed, assemble the
tools required for cleaning
and make your way to the
boiler.
DID YOU KNOW:
During the clean
sequence the
interlock door
won’t open until
the screen below is
shown.
WARNING:
Ash can remain hot long after
appliance has been in use

17
Step 4:
Open the front casing door.
Once opened you should see the interlock release
button located in the centre of the panel. The
green light should be illuminated indicating the
door is ready to open. If not please return to the
controller and check that the screen indicates the
boiler is ready to be cleaned.
Interlock
door release
Combustion
door handle