Watchguard ALM-D1-RC User manual

V1.1.2
Wireless Keyfob
User’s Manual

Foreword
General
This manual introduces the installation, functions and operations of the wireless keyfob (hereinafter
referred to as the "keyfob"). Read carefully before using the device, and keep the manual safe for
future reference.
Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement to
the text.
Revision History
Version Revision Content Release Time
V1.1.2 Added battery description. August 2023
V1.1.1 Revised battery life. June 2023
V1.1.0
●Added technical specications and eld of
view.
●Updated descriptions of parameters.
●Updated images.
January 2022
V1.0.0 First release. October 2021
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their
face, ngerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identication
to inform people of the existence of the surveillance area and provide required contact information.
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About the Manual
●The manual is for reference only. Slight dierences might be found between the manual and the
product.
●We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
●The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our ocial website. The manual is for reference only. Slight dierences might be found
between the electronic version and the paper version.
●All designs and software are subject to change without prior written notice. Product updates
might result in some dierences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
●There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of nal explanation.
●Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
●All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
●Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
●If there is any uncertainty or controversy, we reserve the right of nal explanation.
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Important Safeguards and Warnings
This section introduces content covering the proper handling of the keyfob, hazard prevention, and
prevention of property damage. Read carefully before using the keyfob, and comply with the
guidelines when using it.
Operation Requirements
●Make sure that the power supply of the device works properly before use.
●Do not pull out the power cable of the device while it is powered on.
●Only use the device within the rated power range.
●Transport, use and store the device under allowed humidity and temperature conditions.
●Prevent liquids from splashing or dripping on the device. Make sure that there are no objects
lled with liquid on top of the device to avoid liquids owing into it.
●Do not disassemble the device.
Installation Requirements
●Connect the device to the adapter before power on.
●Strictly abide by local electrical safety standards, and make sure that the voltage in the area is
steady and conforms to the power requirements of the device.
●Do not connect the device to more than one power supply. Otherwise, the device might
become damaged.
●Observe all safety procedures and wear required protective equipment provided for your use
while working at heights.
●Do not expose the device to direct sunlight or heat sources.
●Do not install the device in humid, dusty or smoky places.
●Install the device in a well-ventilated place, and do not block the ventilator of the device.
●Use the power adapter or case power supply provided by the device manufacturer.
●The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Note that the power supply requirements are subject to the device label.
●Connect class I electrical appliances to a power socket with protective earthing.
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Table of Contents
Foreword.............................................................................................................................................................. I
Important Safeguards and Warnings.............................................................................................................. III
1 Introduction..................................................................................................................................................... 1
1.1 Overview........................................................................................................................................................................................1
1.2 Technical Specications........................................................................................................................................................... 1
2 Checklist........................................................................................................................................................... 3
3 Design............................................................................................................................................................... 4
3.1 Appearance...................................................................................................................................................................................4
3.2 Function Key.................................................................................................................................................................................4
4 Adding the Keyfob to the Hub........................................................................................................................6
5 Keyfob Conguration......................................................................................................................................7
5.1 Viewing Status............................................................................................................................................................................. 7
5.2 Conguring the Keyfob............................................................................................................................................................ 8
6 Using the Keyfob........................................................................................................................................... 10
Appendix 1 Cybersecurity Recommendations............................................................................................. 11
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1 Introduction
1.1 Overview
Wireless keyfob is a miniature remote that connects to the hub and controls the alarm system in
your home. It works by sending wireless communication signals to the alarm system, which will
recognize the signal and then perform the function that is assigned to the area.
1.2 Technical Specications
This section contains technical specications of the keyfob. Please refer to the ones that correspond
with your model.
Table 1-1 Technical specications
Type Parameter Description
Port Indicator Light 1 × two-color status indicator (green: normal,
red: abnormal)
Button 4 (Home, Away, Disarm, and SOS)
Function Remote Update Cloud update
Low Battery Alarm Yes
Wireless Parameters
Carrier Frequency ALM-D1-RC:
433.1 MHz–434.6 MHz
Communication
Distance
ALM-D1-RC: Up to
500 m (1,640.42 ft) in
an open space
Communication
Mechanism Two-way
Encryption Mode AES128
Frequency Hopping Yes
General
Power Supply CR2032 battery
Battery Voltage 3 VDC
Min. Voltage 1.8 VDC
Battery Low Threshold 2.6 VDC
Battery Restore
Threshold 2.65 VDC
Consumption Quiescent current 3 uA
Max current 50 mA
PS Type Type C
Battery Life 3 years
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Type Parameter Description
Power Consumption ALM-D1-RC:
Max. 85 mW
Operating
Environment
Indoor: –10 °C to +55 °C (+14 °F to +131 °F)
Certied temperature: –10°C to +40°C (+14°F to
+104 °F)
Operating Humidity 10%–90% (RH)
Product Dimensions 60.0 mm × 39.5 mm × 15.0 mm (2.36" × 1.56" ×
0.59") (L × W × H)
Packaging Dimensions 135.0 mm × 98.5 mm × 27.8 mm (5.31" × 3.88" ×
1.09")
Net Weight 20 g (0.04 lb)
Gross Weight 65 g (0.14 lb)
Casing PC + ABS
ACE Type Type B
Certications
ALM-D1-RC:
CE
FCC
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2 Checklist
Figure 2-1 Checklist
Table 2-1 Checklist
No. Item Name Quantity
1 Wireless keyfob 1
2 String 1
3 User's manual 1
4 Legal and regulatory information 1
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3 Design
3.1 Appearance
Figure 3-1 Appearance
3.2 Function Key
Figure 3-2 Function key
Table 3-1 Description of function button
No. Name Description
1 Disarming button Press the button once to disarm the system.
2 SOS Press the panic button, and then the keyfob will
send alarm signal to the alarm system.
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No. Name Description
3 Arming button Press the button once to arm the system.
4 Home mode Press the home mode, and then the selected
accessories will be armed.
5 Indicator
●Flashes green quickly: Pairing mode.
●Solid green: Normal.
●Solid red: The keyfob is oine.
●Flashes green rst, and then turns to red:
Connection with the hub failed.
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4 Adding the Keyfob to the Hub
Prerequisites
Device congurations are performed on the DMSS app. Make sure that you have installed the DMSS
app, created an account, and added the hub to the app. For details on adding the hub, see the
user's manual of the corresponding hub.
●Make sure that the hub has a stable internet connection.
●Make sure that the hub is disarmed.
Background Information
You can add the keyfob to the hub. This user's manual uses the operations on iOS as an example.
Procedure
Step 1 Go to the hub screen, and then tap Peripheral to add the keyfob.
Step 2 Tap + to scan the QR code at the bottom of the PIR, and then tap Next.
Step 3 Tap Next after the keyfob has been found.
Step 4 Follow the on-screen instructions and press and once at the same time, and then
tap Next.
Step 5 Wait for the pairing.
Step 6 Customize the name of the keyfob, and select the area, and then tap Completed.
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5 Keyfob Conguration
You can view and edit general information of the keyfob.
5.1 Viewing Status
On the hub screen, select a keyfob from the accessory list, and then you can view the status of the
keyfob.
Table 5-1 Status
Parameter Value
Temporary Deactivate
The status for whether the functions of the keyfobs are enabled or
disabled.
●: Enable.
●: Only disable tamper alarm.
●: Disable.
The function is only available when the version of the DMSS app is 1.96
or later, the hub is V1.001.0000000.6.R.211215 or later, and the PIR is
V1.000.0000001.0.R.20211203 or later.
Battery Level
The battery level of the keyfob.
●: Fully charged.
●: Sucient.
●: Moderate.
●: Insucient.
●: Low.
SOS Status The status of the SOS alarm.
Relay Status
The status of whether the keyfob forwards accessory messages to the
hub through the repeater.
The function is only available when the version of the DMSS app is 1.96
or later, the hub is V1.001.0000000.6.R.211215 or later, and the keyfob is
V1.000.0000001.0.R.20211203 or later.
Program Version The program version of the keyfob.
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5.2 Conguring the Keyfob
On the hub screen, select a keyfob from the peripheral list, and then tap to congure the
parameters of the keyfob.
Table 5-2 Keyfob parameter description
Parameter Description
Device Conguration
●View device name, type, SN and device model.
●Edit device name, and then tap Save to save conguration.
Area
●View the existing area.
●Add the area that you want to arm, and then tap Save to
save conguration.
Temporary Deactivate
●Tap Enable , and then the keyfob will send alarm messages
to the hubEnable is set by default.
●Tap Only Disable Tamper Alarm, and then the system will
only ignore tamper alarm messages.
●Tap Disable, and then the keyfob will not send alarm
messages to the hub.
LED Indicator
LED Indicator is enabled by default on the app. You also need
to press any button on the keyfob to enable the function.
●If LED Indicator is disabled, the LED indicator will remain
o regardless of whether the keyfob is functioning
normally or not.
●The function is only available when the version of the
DMSS app is 1.96 or later, the hub is V1.001.0000000.4.R.
211014 or later, and the keyfob is V1.000.0000001.0.R.
20210818 or later.
Control Permissions Select the area over which the keyfob has control permissions.
SOS Alarm If enabled, the SOS alarm messages will be pushed when an
alarm event is detected.
Siren Linkage When an alarm is triggered, the accessories will report the
alarm events to the hub and alert with siren.
Alarm-video Linkage When an alarm is triggered, the accessories will report the
alarm events to the hub and then will be linked with videos.
Video Channel Select the video channel as needed.
Cloud Update
Update online.
If the latest version is detected, you need to tap Update on
the app, and then press any button on the keyfob to update
the keyfob.
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Parameter Description
Delete
Delete the online peripheral.
Go to the hub screen, select the peripheral from the list, and
then swipe left to delete it.
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6 Using the Keyfob
Maximum connection distance between the keyfob and the hub is 1,500 meters. This distance is
reduced by walls, inserted oors and any objects hindering the signal transmission.
After the accessories have been added on the hub, you can operate on the keyfob.
●Press and once at the same time to connect with the hub.
●Press once to enable the away mode, and then all the accessories in the area will be armed.
Press twice if the System Integrity Check is enabled in the hub.
●Press once to enable the home mode, and then the selected accessories in the area will be
armed.
●Press once to enable the disarm mode, and then all the accessories in the area will be
disarmed.
●Press once to enable SOS.
●If the battery is dead, you need to replace the battery.
●Please manually use downward and outward force to open the shell at the buckle position to
avoid using tools to open and cause damage to the shell.
●Before you insert the new battery, make sure to press the buttons rst, or wait 30 seconds after
you take out the old one.
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Appendix 1 Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps
toward protecting and strengthening networks and networked appliances will make them less
susceptible to attacks. Below are some tips and recommendations from Watchguard on how to
create a more secured security system.
Mandatory actions to be taken for basic device network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
●The length should not be less than 8 characters.
●Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
●Do not contain the account name or the account name in reverse order.
●Do not use continuous characters, such as 123, abc, etc.
●Do not use overlapped characters, such as 111, aaa, etc.
2. Update Firmware and Client Software in Time
●According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) rmware up-to-date to ensure the system is equipped
with the latest security patches and xes. When the device is connected to the public
network, it is recommended to enable the “auto-check for updates” function to obtain timely
information of rmware updates released by the manufacturer.
●We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-done
access control permission and key management to prevent unauthorized personnel from
carrying out physical contacts such as damaging hardware, unauthorized connection of
removable device (such as USB ash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for password
reset in time, including the end user’s mailbox and password protection questions. If the
information changes, please modify it in time. When setting password protection questions, it is
suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024–65535, reducing the risk of outsiders being able to guess which ports you are
using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure communication
channel.
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7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing
the risk of ARP spoong.
8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn o some services such as SNMP, SMTP, UPnP, etc., to
reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to the
following services:
●SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
●SMTP: Choose TLS to access mailbox server.
●FTP: Choose SFTP, and set up strong passwords.
●AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10.Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that you
use encrypted transmission function, to reduce the risk of audio and video data being stolen
during transmission.
Reminder: encrypted transmission will cause some loss in transmission eciency.
11.Secure Auditing
●Check online users: we suggest that you check online users regularly to see if the device is
logged in without authorization.
●Check device log: By viewing the logs, you can know the IP addresses that were used to log
in to your devices and their key operations.
12.Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to save
the log for a long time, it is recommended that you enable the network log function to ensure
that the critical logs are synchronized to the network log server for tracing.
13.Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we recommend:
●Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network.
●The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to use
VLAN, network GAP and other technologies to partition the network, so as to achieve the
network isolation eect.
●Establish the 802.1x access authentication system to reduce the risk of unauthorized access
to private networks.
●Enable IP/MAC address ltering function to limit the range of hosts allowed to access the
device.
More information
Please visit Watchguard's official website (www.watchguardsystems.com.au) for security
announcements and the latest security recommendations.
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You deserve to feel safe, secure & protected
Website: www.watchguardsystems.com.au | Email: [email protected] I Tel: 02
4 5 4 5 2598