Welotec TK500 Series User manual

TK500 RouTeR SeRieS
Manual
Version 2.1.1
Welotec GmbH
Zum Hagenbach 7, D-48366 Laer
T: +49 (0)2554/9130-00
F: +49 (0)2554/9130-10
[email protected]
www.welotec.com

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Welotec - TK500 Router Series Manual
TABLE OF CONTENTS
1. TK500-Series - Introduction.......................................................................................4
1.1. Package checklist .............................................................................................................. 6
1.2. Product information .......................................................................................................... 7
1.2.1. Environmental conditions.................................................................................................. 7
1.2.2. Power supply..................................................................................................................... 7
1.2.3. Physical characteristics ...................................................................................................... 7
2. Installation manual.....................................................................................................8
2.1. Typical application............................................................................................................. 8
2.2. Connection plan................................................................................................................ 8
2.2.1. Connection of serial interfaces and I/O‘s.......................................................................... 8
2.3. Fast internet connection ................................................................................................... 10
2.3.1. Insert the SIM card ............................................................................................................ 10
2.3.2. Installation of the antenna................................................................................................. 10
2.3.3. Power supply..................................................................................................................... 10
2.3.4. Connect ............................................................................................................................ 10
2.3.5. First connecting of the TK-Router device to the PC ......................................................... 10
2.3.6. Configuring the TK500 (optional)...................................................................................... 13
2.3.7. Connect the TK router with the Internet ........................................................................... 15
2.4. Reset to factory settings.................................................................................................... 17
2.4.1. Hardware method ............................................................................................................. 17
2.4.2. Web method ..................................................................................................................... 18
3. System.......................................................................................................................19
3.1. System............................................................................................................................... 21
3.1.1. Basic Setup........................................................................................................................ 21
3.1.2. Time .................................................................................................................................. 22
3.1.3. Serial Port.......................................................................................................................... 23
3.1.4. Admin Access.................................................................................................................... 23
3.1.5. System Log........................................................................................................................ 24
3.1.6. Config Management ......................................................................................................... 25
3.1.7. Scheduler .......................................................................................................................... 25
3.1.8. Upgrade ............................................................................................................................ 26
3.1.9. Reboot .............................................................................................................................. 27
3.1.10. Logout............................................................................................................................... 27
3.2. Network............................................................................................................................. 28
3.2.1. Dialup................................................................................................................................ 28
3.2.1.1. Schedule Management .................................................................................................... 30
3.2.2. WAN (only for TK5x5L-W, TK5x5L, TK5x5U) ..................................................................... 31
3.2.2.1. Static IP ............................................................................................................................. 31
3.2.2.2. Dynamic Address (DHCP)..................................................................................................32
3.2.2.3. ADSL Dialup (PPPoE)......................................................................................................... 33
3.2.3. WAN(STA) ......................................................................................................................... 34
3.2.4. Link Backup ....................................................................................................................... 34
3.2.5. LAN ................................................................................................................................... 35
3.2.6. Switch WLAN Mode.......................................................................................................... 36
3.2.7. WLAN................................................................................................................................ 36
3.2.7.1. WLAN Client ..................................................................................................................... 38
3.2.8. DNS .................................................................................................................................. 38
3.2.9. DDNS (Dynamic DNS)....................................................................................................... 39
3.2.10. Static Route....................................................................................................................... 41
3.3. Services ............................................................................................................................. 42
3.3.1. DHCP Service.................................................................................................................... 42
3.3.2. DNS Relay ......................................................................................................................... 43
3.3.3. VRRP.................................................................................................................................. 43
3.3.4. DTU ................................................................................................................................... 45
3.3.5. SMS ................................................................................................................................... 46
3.3.6. Traffic Manager ................................................................................................................. 47

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3.3.7. Alarm Manager ................................................................................................................. 48
3.4. Firewall .............................................................................................................................. 49
3.4.1. Basic.................................................................................................................................. 49
3.4.2. Filtering ............................................................................................................................. 49
3.4.3. Content Filtering ............................................................................................................... 50
3.4.4. Port Mapping .................................................................................................................... 51
3.4.5. Virtual IP Mapping.............................................................................................................51
3.4.6. DMZ .................................................................................................................................. 52
3.4.7. MAC-IP Bundling .............................................................................................................. 53
3.5. QoS ................................................................................................................................... 54
3.5.1. Bandwidth Control ............................................................................................................ 54
3.5.2. IP BW Limit........................................................................................................................ 54
3.6. VPN ................................................................................................................................... 56
3.6.1. IPSec Settings.................................................................................................................... 56
3.6.2. IPSec Tunnels .................................................................................................................... 57
3.6.3. GRE Tunnels ..................................................................................................................... 60
3.6.4. L2TP Clients ...................................................................................................................... 61
3.6.5. PPTP Clients...................................................................................................................... 62
3.6.6. OpenVPN Tunnels............................................................................................................. 64
3.6.7. OpenVPN Advanced......................................................................................................... 65
3.6.8. Certificate Management ................................................................................................... 66
3.7. Tools.................................................................................................................................. 68
3.7.1. PING ................................................................................................................................. 68
3.7.2. Traceroute ......................................................................................................................... 69
3.7.3. Link Speed Test ................................................................................................................. 69
3.8. Application........................................................................................................................ 70
3.8.1. Smart ATM ........................................................................................................................ 70
3.9. Status ................................................................................................................................ 71
3.9.1. System............................................................................................................................... 71
3.9.2. Modem.............................................................................................................................. 71
3.9.3. Traffic Statistics.................................................................................................................. 72
3.9.4. Alarm................................................................................................................................. 72
3.9.5. WLAN................................................................................................................................ 72
3.9.6. Network Connections ....................................................................................................... 73
3.9.7. Route Table ....................................................................................................................... 73
3.9.8. Device List......................................................................................................................... 74
3.9.9. Log .................................................................................................................................... 74
3.9.10. Third Party Software Notices............................................................................................. 75
4. Technical Data ..........................................................................................................76
4.1. Device characteristics........................................................................................................ 76
4.2. Enviromental characteristics.............................................................................................. 76
4.3. Radio frequencies.............................................................................................................. 76
4.3.1. Radio frequencies 4G LTE Europe .................................................................................... 76
4.3.2. Radio frequencies 3G UMTS Europa................................................................................. 77
4.3.3. Radio frequencies 2G GSM Europe .................................................................................. 77
4.3.4. Radio frequencies 4G LTE Asia ......................................................................................... 77
4.3.5. Radio frequencies 3G UMTS Asia ..................................................................................... 78
4.3.6. Radio frequencies 2G GSM Asia....................................................................................... 78
4.3.7. Radio frequencies 3G UMTS global.................................................................................. 78
4.3.8. Radio frequencies 2G GSM global.................................................................................... 78
4.3.9. Radio frequencies WLAN.................................................................................................. 79
5. Support .....................................................................................................................80
6. CE declaration ...........................................................................................................81

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Welotec - TK500 Router Series Manual
1. TK500-SERIES - INTRODUCTION
Note on Copyright
Copyright © 2018 Welotec GmbH
All rights reserved.
Reproduction without permission is prohibited.
Brands
Welotec is a registered trademark of Welotec GmbH. Other trademarks mentioned in this manual are the
property of their respective companies.
Legal notice
The information in this document is subject to change without notice and is not binding for Welotec GmbH.
This manual may contain technical or typographical errors. Corrections are made regularly without being men-
tioned in new versions.
Contact information for technical support
Welotec GmbH
Zum Hagenbach 7
D-48366 Laer
Phone: [phone]
Fax: [phone]
Email: [email protected]
Description
The TK500 industrial routers provide a stable, high-speed connection between remote devices and customer
locations over LAN and (depending on the model) over Wi-Fi or 2G / 3G / 4G networks. They can be used in
a voltage range of 12 to 24 V DC and have a temperature range of -15 °C to +70 °C with a relative humidity
of 95%, which ensures high stability and reliability under severe conditions. The TK500 can be used on the
workplace or mounted on DIN rails.
TK500 series products support VPN (IPSec / PPTP / L2TP / GRE / SSL VPN), ensuring secure connections bet-
ween remote devices and customer sites.
Important safety instructions
This product is not suitable for the following applications
• areaswherenowirelessapplications(suchasmobilephones)areallowed
• hospitalsandotherplaceswheretheuseofmobilephonesisnotpermitted
• petrolstations,fueldepotsandplaceswherechemicalsarestored
• chemicalplantsorotherplaceswithaexplosionhazard
• metalsurfaceswhichcanweakentheradiosignallevel
Warning
This is a class A product. In living areas, the use of this equipment can lead to radio interference, which the
user must remedy with appropriate measures.

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WEEE notice
The European Directive on the Disposal of Waste Electrical and Electronic Equipment (WEEE), which entered
into force on 13 February 2003, has led to major changes in the reuse and recycling of electrical equipment.
The main objective of this Directive is the prevention of waste electrical and electronic equipment and the
promotion of re-use, recycling and other forms of recycling. The WEEE logo on the product or packaging indi-
cates that the product must not be disposed of in normal household waste. It is your responsibility to dispose
of all used electrical and electronic equipment at appropriate collection points. Separate collection and
sensible recycling of your electronic waste helps to conserve natural resources. In addition, proper recycling of
waste electrical and electronic equipment ensures human health and environmental protection.
For further information on disposal, recycling and collection points for electrical and electronic equipment,
please contact your local city office, waste disposal service, or the device‘s distributor or manufacturer.

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1.1. Package checklist
Each TK500 wireless router comes bundled with standard accessories. Additional accessories can be ordered.
Carefully check the contents of your package, and if something is missing or damaged, contact your distribu-
tor from Welotec GmbH.
Delivery:
Standard equipment:
Equipment Amount Description
TK500 router 1 TK500 series industrial router
Network cable 1 Network cable CAT5, 1.5 meter
Manual 1 Disk with manual
License conditions 1 “Third Party Software Notifications and Licenses”
Power supply
Terminal block 1 7-pin terminal for power supply
Components Set (depending on model)
Product Amount Description
TK500 router 1 TK500 series industrial router
Network cable 1 Network cable CAT5, 1.5 meter
Cellular antenna 1 5 m magnetic base antenna (TK515L, TK515L-W, TK505U)
2G/3G
Wi-Fi antenna 2 Plug-on antenna (Wi-Fi) (TK515L-W)
Manual 1 Disk with manual
License conditions 1 “Third Party Software Notification and Licenses”
Power supply
Desktop power supply, input 100-240 V AC, output 12 V DC
(for TK5xx), incl. 7-pin terminal block
1 Plug, european standard

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1.2. Product information
1.2.1. Environmental conditions
Operating temperature: -15°C to +70°C
Relative humidity during operation: 5 to 95% non-condensing
Storage temperature: -40°C to +85°C
1.2.2. Power supply
Power supply: 1 Terminal block (7-pin) incl. voltage socket and serial connection
Input volatge: 12 - 24 V DC
1.2.3. Physical characteristics
Housing: steel, protection class IP30
Weight: 450 g
Dimensions (mm): 35 x 127 x 108.2 mm

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2. INSTALLATION MANUAL
2.1. Typical application
With TK500 series routers you can connect devices with Ethernet, Wi-Fi or RS-232/485 to the Internet via
GPRS / HSUPA / UMTS / LTE. To ensure security and uninterrupted access, the TK500 Series supports VPN
connections, enabling remote access and secure data transmission over the Internet.
2.2. Connection plan
Interface Description
Power supply 12-24 V DC
Serial Serial Interface
Ethernet ports Five 10/100Base-TX RJ45 ports
Antenna connection (cellular) SMA (f)
Antenna connection (Wi-Fi) SMA-R (f)
SIM card slot Slot for inserting the SIM card (TK525L-W, TK525L,
TK525U)
2.2.1. Connection of serial interfaces and I/O‘s
Description of LED lights
= LED on = LED off = LED flashing
Legend: glows: on-- glows not: off-- flashes: flashing--
Signal On Off Flashing
Turn on PWR, STATUS, WARN ERR
Execution of firmware PWR, WARN ERR STATUS
Dial-up to Internet PWR ERR SATUS, WARN
Establish connection PWR WARN, ERR STATUS
Firmware update PWR STATUS, WARN. ERR
Factory reset PWR WARN STATUS, ERR

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Description of LED signal
Signal: 1-9
Signal: 10-19
(router is operating normally)
Signal: 20-31
(perfect signal level)
(bad signal, the router cannot operate properly. Please check the antenna
connection and the local signal strength of the mobile network.)

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2.3. Fast internet connection
2.3.1. Insert the SIM card
Open the TK-Router SIM / UIM tray at the top of the device and insert the SIM card into the card carrier.
2.3.2. Installation of the antenna
After installing the TK500, connect the antenna and screw the antenna tight. Place the antenna where good
signal strength is achieved.
Position and angle can affect signal strength.
2.3.3. Power supply
Connect the supplied power supply to the unit, and make sure that the Power LED is on. Contact Welotec
Technical Support if no indicator lights up. You can configure the TK500 when the power indicator is flashing.
2.3.4. Connect
Connect the TK500 with your PC:
1) Connect the Ethernet cable of the TK500 to the PC.
2) Then an LED indicator of the RJ45 interface lights up in green and the other displays are flashing.
2.3.5. First connecting of the TK-Router device to the PC
The TK500 router can automatically assign IP addresses for the PC. Set up the PC so that IP addresses are
automatically retrieved via DHCP. (Based on the Windows operating system):
1) Open the Control Panel, double-click the „Network and Sharing Center“ icon to open the „Network
and Sharing Center“ screen.

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2) Click on „LAN connection“ and open the screen with the “Status of LAN connection”:
3) Click on „Properties“ and open the LAN connection properties screen:

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4) Select „Internet Protocol Version 4 (TCP / IPv4)“, click the „Properties“ button, and check if
your PC can obtain IP and DNS address automatically. (You can also set up the PC in the subnet:
192.168.2.0/24, eg IP: 192.168.2.10, Netmask: 255.255.255.0, Default Gateway: 192.168.2.1)
Clicking on „OK“ the TK router assigns the PC an IP address: 192.168.2.X, as well as the gateway:
192.168.2.1 (the default address of the TK500).
After configuring the TCP/IP protocols, you can use the ping command to check whether the connection
between the PC and the router is established correctly. Here is an example of running the ping command on
Windows 7:
Windows-Key+R -> Input “cmd” -> Enter key -> Input “Ping 192.168.2.1” -> Enter with this display:
The connection between PC and router has been set up correctly.

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The following example has errors:
The connection is not working properly and you should review the instructions and improve your settings.
2.3.6. Configuring the TK500 (optional)
After completing the steps in the previous chapter, you can configure the router:
1) Open any internet browser (such as Google Chrome) and enter the default IP address of the router:
http://192.168.2.1. The following login page opens:
Enter the user name (default: adm) and the password (default: 123456), and then click „Login“ to open the
configuration screen.

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2) Change the IP configuration:
After configuring, click „Apply“ to activate the configuration.
If you want to set your own IP, follow the instructions below:
Click on Network >LAN. Change the IP address in 192.168.1.254:

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3) Click on „Apply“, and you will see the following:
The IP address of the TK500 has been changed. In order to access the configuration page again, the PC
must be set up in the same subnet, for example: 192.168.1.10/24 – Then enter the changed IP address
(192.168.1.254) in your browser.
2.3.7. Connect the TK router with the Internet
Complete the following configuration steps to establish a connection between the TK500 and the Internet.
Click on Network > Dialup and activate Enable:
Check the entries for APN, dial-in number, username and password:
You will receive the dial-in number, username and password from your local network provider. Inquire about
the details there.
Show Advanced Options allows you to make additional settings, such as the PIN code if this is set on the SIM
card.

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Once you have set the correct configuration, the TK500 can now connect to the Internet. Open an Internet
browser, enter „www.welotec.com“ and the Welotec website will open.

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2.4. Reset to factory settings
2.4.1. Hardware method
= LED on = LED off = LED flashing
1) Press the RESET button while turning on the TK500:
ERR
PWR
STATUS WARN
RESET
2) As soon as the ERROR LED lights (about 10 seconds after switching on), release the RESET button:
ERR
PWR
STATUS WARN
RESET
3) After a few seconds, the ERROR LED light stops lighting. Now press the RESET button again:
ERR
PWR
STATUS WARN
RESET
4) The ERROR and STATUS LED will flash, indicating that the default setting was successful.
ERR
PWR
STATUS WARN
RESET
Factory default settings
IP: 192.168.2.1
Net mask: 255.255.255.0
Username: adm
Password: 123456
Serial parameter: 115200-N-8-1

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2.4.2. Web method
1.) Log in to the web-based UI of the TK500 and select System > Config Management:
2.) Click Restore default configuration to reset the TK500 to its factory defaults. Then the router is re-
booted.

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3. SYSTEM
Before using the TK500 router it must be properly configured. This chapter describes the web-based configu-
ration.
Preparation
First connect your devices to the TK500 via cable or hub (switch) and set the IP address for the PC and TK500
on the same subnet, for example: set the PC IP address to 192.168.2.2, Netmask: 255.255.255.0, Gateway
(default IP of the TK500: 192.168.2.1):

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Open an Internet browser and enter the IP address of the TK500: http://192.168.2.1 (default IP of the TK500).
On the following login page, you must log in as an administrator. Enter the username and password (default:
adm/123456).
Click on „Login“ to open the configuration page.
v