Western Digital EcoDesign Disclosures Ultrastar Edge User manual

EcoDesign
Disclosures
Ultrastar® Edge
Regulatory Model: A2U24-S
D018-000111-000
Version 02
September 2023

EcoDesign Disclosures Table of Contents
Table of Contents
Revision History................................................................................................................................................................................................ii
Notices....................................................................................................................................................................................................................iii
Chapter 1. EU EcoDesign Disclosures............................................................................. 1
EcoDesign Overview.................................................................................................................................................................................. 2
Ultrastar Edge EcoDesign Specifications................................................................................................................................. 2
Instant Secure Erase / Secure Erase...........................................................................................................................................3
Ultrastar Edge Disassembly................................................................................................................................................................ 6
i

EcoDesign Disclosures Revision History
Revision History
Date Revision Comment
October 2021 01 Initial Release
September
2023 02
•Updated copyright and notices.
•Visual asset and diagram updates.
•Updated document to new branding.
ii

EcoDesign Disclosures Notices
Notices
Western Digital Technologies, Inc. or its affiliates' (collectively “Western Digital”) general policy does not
recommend the use of its products in life support applications wherein a failure or malfunction of the product
may directly threaten life or injury. Per Western Digital Terms and Conditions of Sale, the user of Western
Digital products in life support applications assumes all risk of such use and indemnifies Western Digital
against all damages.
This document is for information use only and is subject to change without prior notice. Western Digital
assumes no responsibility for any errors that may appear in this document, nor for incidental or consequential
damages resulting from the furnishing, performance or use of this material.
Absent a written agreement signed by Western Digital or its authorized representative to the contrary,
Western Digital explicitly disclaims any express and implied warranties and indemnities of any kind that may,
or could, be associated with this document and related material, and any user of this document or related
material agrees to such disclaimer as a precondition to receipt and usage hereof.
Each user of this document or any product referred to herein expressly waives all guaranties and warranties
of any kind associated with this document any related materials or such product, whether expressed or
implied, including without limitation, any implied warranty of merchantability or fitness for a particular purpose
or non-infringement. Each user of this document or any product referred to herein also expressly agrees
Western Digital shall not be liable for any incidental, punitive, indirect, special, or consequential damages,
including without limitation physical injury or death, property damage, lost data, loss of profits or costs of
procurement of substitute goods, technology, or services, arising out of or related to this document, any
related materials or any product referred to herein, regardless of whether such damages are based on tort,
warranty, contract, or any other legal theory, even if advised of the possibility of such damages.
This document and its contents, including diagrams, schematics, methodology, work product, and intellectual
property rights described in, associated with, or implied by this document, are the sole and exclusive
property of Western Digital. No intellectual property license, express or implied, is granted by Western Digital
associated with the document recipient's receipt, access and/or use of this document or the products
referred to herein; Western Digital retains all rights hereto.
Western Digital, the Western Digital design, the Western Digital logo, and Ultrastar are registered trademarks
or trademarks of Western Digital Corporation or its affiliates in the US and/or other countries. Broadcom
is among the trademarks of Broadcom. The NVMe word mark is a trademark of NVM Express, Inc. NVIDIA
and Tesla are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and/or other
countries. Mellanox is a registered trademark of NVIDIA Corporation. All other marks are the property of their
respective owners. Product specifications subject to change without notice. Pictures shown may vary from
actual products. Not all products are available in all regions of the world.
Western Digital
5601 Great Oaks Parkway
San Jose, CA 95119
© 2023 Western Digital Corporation or its affiliates. All Rights Reserved.
iii

1
EU EcoDesign
Disclosures
This document provides information and instructions related to the Ultrastar® Edge's disclosures
for the EU's ecodesign requirements.
In This Chapter:
- EcoDesign Overview....................................................................................................... 2
- Ultrastar Edge EcoDesign Specifications...............................................................2
- Instant Secure Erase / Secure Erase....................................................................... 3
- Ultrastar Edge Disassembly........................................................................................ 6

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.1 EcoDesign Overview
1.1 EcoDesign Overview
This document provides information about the Ultrastar Edge related to its manufacturing and operation,
and instructions for secure data deletion and disassembly.
1.2 Ultrastar Edge EcoDesign Specifications
Product Type Online Data Storage Product
Manufacturer's Name Western Digital
Manufacturer's Registered Trade Name Western Digital®
Manufacturer's Registered Trade Address
5601 Great Oaks Parkway
San Jose, CA 95119
USA
Product Model Number A2U24-S
Starting Year of Manufacture 20201
PSU efficiency at 20%, 50%, and 100%
of rated output power
20% load = 93.38%
50% load = 94.3%
100% load = 92.01%
Power Factor at 50% Rated Load Level Minimum Power Factor = .99
Declared Operating Condition Class A2
Neodymium Content in HDDs N/A (no HDDs)
Cobalt Content in Batteries Less than 5g
1. This value is the original date of product manufacture. For the specific manufacture date of your platform, check the
agency label attached to the platform. There will be an 8-digit date code; the last 4 digits will refer to the year. The format
will be MMDDYYYY.
2

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.3 Instant Secure Erase / Secure Erase
1.3 Instant Secure Erase / Secure Erase
This section provides conceptual information and instructions for using the Instant Secure Erase (ISE) or
Secure Erase (SE) features included with Western Digital drives.
Data Erasure Options
Western Digital provides several options for securely erasing data from its drives. The appropriate method
depends upon many factors, including the following:
•Erase Configuration (ISE or SE)
•Drive Type (SSD)
•Interface Type (SAS, SATA)
•Encryption (none, TCG, or FIPS)
For more information on the sanitize command for specific drive models, please see the drive model's
specification, contact Western Digital technical support, or download the following whitepaper for details:
https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/western-digital/
collateral/tech-brief/tech-brief-instant-secure-erase....
ISE / SE Overview
Instant Secure Erase (ISE) is Western Digital’s implementation of the industry standard T10 (SAS)/T13
(SATA) sanitize command, allowing users to instantly erase both user-accessible data and hidden user
data from Western Digital drives.
The sanitize command supports three options:
1. Crypto Scramble (SATA) / Crypto Erase (SAS): deletes the encryption key of a self-encrypting drive.
2. Block Erase (SSDs): electrically erases each storage element by modifying their voltage levels.
Secure Erase (SE) is a subset of ISE, where the Crypto Scramble / Erase option has been disabled, allowing
only the Overwrite or Block Erase options.
Requirements
To perform secure deletion, the following versions are the minimal recommended/supported utilities for
each drive interface required on the host. For other versions, please verify the arguments/parameters in the
appropriate man pages.
•SAS: sg_sanitize version 1.00 20151219 (included in sg3_utils 1.422)
•SATA: hdparm version 9.58
Erase Methods
The following methods cover all erasure options and storage technologies for Western Digital drives.
For more information on the sanitize command for specific drive models, please see the drive model's
specification.
Note: If a RAID adapter or software is in use, remove the drives from a RAID set before erasure.
2. For details on how to use the sg3_utils v1.42 utility, visit http://sg.danny.cz/.
3

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.3 Instant Secure Erase / Secure Erase
Note: If a drive is encrypted (TCG or FIPS), unlock the drive before executing any sanitize
commands.
Note: In the following commands, replace the generic reference of <dev> with the specific
device reference appropriate for your operating system (i.e. sgX for Linux®, SCSIX:X,X,X for
Windows).
SAS
Note: In the following sg_sanitize commands, the --quick option starts the deletion
immediately. If the --quick option is not specified, the drive's inquiry response strings are
printed in case the wrong device has been specified, and the user is given 15 seconds to
reconsider whether they wish to erase all the data on the drive.
•ISE - Crypto Erase - HDD/SSD:
# sg_sanitize --crypto --quick <dev>
•SE - Overwrite - HDD:
# sg_sanitize --overwrite --quick --zero <dev>
•Block Erase - SSD:
# sg_sanitize --block --quick <dev>
SATA
•ISE - Crypto Erase - HDD/SSD:
# hdparm --yes-i-know-what-i-am-doing --sanitize-crypto-scramble <dev>
•SE - Overwrite - HDD:
# hdparm --yes-i-know-what-i-am-doing --sanitize-overwrite hex:11111111 <dev>
•Block Erase SSD:
# hdparm --yes-i-know-what-i-am-doing --sanitize-block-erase <dev>
NVMe
•# nvme format –s <option> /dev/<nvme_namespace>
Note: The -s option triggers Secure Erase mode.
Value Definition
0 No secure erase operation requested
1 User Data Erase: All user data shall be erased, contents of the
user data after the erase is indeterminate (e.g., the user data
may be zero filled, one filled, etc). The controller may
4

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.3 Instant Secure Erase / Secure Erase
perform a cryptographic erase when a User Data Erase is
requested if all user data is encrypted.
2 Cryptographic Erase: All user data shall be erased
cryptographically. This is accomplished by deleting the
encryption key.
5

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
1.4 Ultrastar Edge Disassembly
This task provides instructions for disassembling the Ultrastar Edge to meet the EU's ecodesign
requirements. This procedure assumes the system is installed in a Ruggedized Transit Case and connected
to a network at the time of disassembly. If the Ultrastar Edge is not installed in a Ruggedized Transit Case
at the time of disassembly, make sure the system is disconnected from the network and proceed to Step 6:
Opening the system. (page 16).
Replacement Requirements
Personnel Required 1
Time Required 1.5 hours
Tool / Part # Needed Required vs.
Recommended
#2 Phillips screwdriver 1 Required
4mm Ball End Hex Screwdriver 1 Required
Wire cutters 1 Required
T7 Torx Screwdriver 1 Required
T8 Torx Screwdriver 1 Required
T10 Torx Screwdriver 1 Required
T20 Torx Screwdriver 1 Required
T30Torx Screwdriver 1 Required
7/32 hex socket wrench 1 Required
Needle-nose pliers 1 Recommended
Step 1 :Remove the end-caps from the Ruggedized Transit Case.
a. Unlatch the end-caps by locating the wing-turn latches on both sides and turning them
counter clockwise as shown to unlatch each end-cap.
Note: If the system is connected to a network, the Ruggedized Transit Case
end-caps will not be installed.
6

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 1: Wing-Turn Latch Location
The wing-turn latches can be found in the locations shown. There are a total of eight wing-
turn latches on each end-cap.
Figure 2: Wing-Turn Latch Operation
b. Pull the end-caps free from the case.
7

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 3: Removing the End-Caps
Step 2 :Prepare the front EMI Filter assembly for system disassembly.
Attention: The EMI Filter assemblies will remain attached to the internal case frame
with ground cables during the removal of the system. These ground cables are
delicate and may be damaged if the EMI Filter assembly is pulled too hard.
a. From the front of the Ruggedized Transit Case, use a #2 Phillips screwdriver to loosen the
captive screws on the front EMI Filter assembly.
8

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 4: Loosen the Front EMI Filter Assembly Captive Screws
b. Identify the ground cables on the front and rear EMI Filter assembly. Be careful not to
damage these wires during this step.
Figure 5: Ground Wire Identification
c. Carefully lower the EMI filter assembly until it is resting on the case as shown in the following
image.
9

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 6: Rotating and Seating the Front EMI Filter Assembly
Step 3 :Prepare the rear EMI Filter assembly and remove cables for system disassembly.
a. From the rear of the Ruggedized Transit Case, use a #2 Phillips screwdriver to loosen each of
the captive screws.
Figure 7: Loosen the Rear EMI Filter Assembly Captive Screws
b. Lower the EMI filter assembly until it is seated on the edge of the Ruggedized Transit Case.
10

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 8: Rotating and Lowering the Rear EMI Filter Assembly
c. Disconnect the internal power cable from the PSU as shown.
Figure 9: Disconnecting the Internal Case Frame Power Cable
d. Route the external power and data cables up through the oval cutout on the EMI filter
assembly.
11

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 10: Routing Through EMI Filter
e. Completely remove the power and data cables, by routing them through the Cable Mount
and Foam Cable Channels and disconnect them from the rear of the enclosure.
Figure 11: Cable Mount and Foam Cable Channel Location
Step 4 :Uninstall the system from the Ruggedized Transit Case.
a. From the rear of the Ruggedized Transit Case, remove the four (4) System Mounting Bracket
screws using a 4mm Ball End Hex screwdriver as shown in the following images.
12

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 12: Rear System Mounting Bracket Screws (Right)
Figure 13: Rear System Mounting Bracket Screws (Left)
b. From the front of the Ruggedized Transit Case, remove the four (4) System Mounting Bracket
screws using a 4mm Ball End Hex screwdriver as shown in the following images.
13

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Figure 14: Front System Mounting Bracket Screws (Right)
Figure 15: Front System Mounting Bracket Screws (Left)
c. Uninstall the front-right System Mounting Bracket from the Ruggedized Transit Case using a
4mm Ball End Hex screwdriver to remove the four (4) screws as shown in the following image.
Repeat this step for the remaining mounting bracket.
14

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Note: The top screw is tucked under the top internal case frame rail and is not
in view in the following image.
Figure 16: Removing Front Mounting Bracket Screws
Figure 17: Removing Front Mounting Brackets
15

EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Edge Disassembly
Step 5 :Remove the enclosure from the Ruggedized Transit Case by sliding it out of the internal case
frame and setting it on a sturdy ESD-safe location. Ensure that there is adequate clearance of the
EMI Filter assembly while removing the system.
Figure 18: Remove the Enclosure from the Ruggedized Transit Case
Step 6 :Opening the system.
a. Starting at the rear of the system, use a T10 Torx screwdriver to remove the two screws that
secure the rear bezel to the chassis. The location of the screws is shown in the following
image.
Figure 19: Rear Bezel Screw Location
Figure 20: Rear Bezel Screw Removal
b. From the front of the system, remove the four tamper evident seals that cover the front bezel
screws.
16