Western Digital My Passport WDBBEP0010BBK User manual

Backup Software
WD SmartWare™ Software
User Manual
Version 1.5.x
WD SmartWare Software User Manual, Version 1.5.x

ii
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or e-mail support service at support.wdc.com. If the answer is not available or if you prefer,
please contact WD®at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-
day period starts on the date of your first telephone contact with WD Technical Support. E-mail
support is free for the entire warranty period and our extensive knowledge base is available 24/
7. To help us keep you informed of new features and services, remember to register your
product online at http://register.wdc.com.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
• Downloads—Download drivers, software, and updates for your WD product.
• Registration—Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
• Knowledge Base—Search by keyword, phrase, or answer ID.
• Installation—Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/[phone]
Spanish 800.832.4778 Hong Kong [phone]
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)* 00800 ASK4 WDEU Indonesia [phone]
(00800 27549338) Japan 00 531 650442
Korea 02 703 6550
Europe [phone] Malaysia [phone]/1 800 88 1908/[phone]
Middle East [phone] Philippines 1 800 1441 0159
Africa [phone] Singapore [phone]/[phone]/[phone]
Taiwan [phone]/[phone]
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

WD SMARTWARE SOFTWARE
USER MANUAL
TABLE OF CONTENTS – iii
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Operating System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Hard Drive Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Functional Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Home Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Retrieve Tab Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Settings Tab Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Help Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Installing the Software and Getting Started . . . . . . . . . . . . . . . . . . . . 17
Getting Started with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Getting Started Without the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 Securing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Unlocking the Drive Without the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4 Backing Up Your Computer Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
How the Backup Function Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5 Retrieving Backed Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the WD SmartWare Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Naming the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Drive Settings Drive Erase Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Drive Unlock Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Restoring the WD SmartWare Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . 46

WD SMARTWARE SOFTWARE
USER MANUAL
TABLE OF CONTENTS – iv
7 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 47
Specifying the Number of Backup Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Pausing Backups Until Your Computer is Idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Specifying a Different Retrieve Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Enabling the Backup and Retrieve Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Uninstalling the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
A Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 1
About the WD SmartWare Software
WD SmartWare™ software is an easy-to-use backup application that gives you the
power to:
• Protect your data automatically—Relax! Your data is safe. Automatic, continuous
backup instantly makes a second copy whenever you add or change a file.
• See your backup as it happens—Visual backup organizes and displays your files
in categories and shows the progress of your backup.
• Bring back lost files effortlessly—Retrieve your valuable data to its original
location whether you have lost everything, deleted a file, or just overwritten an
important file.
• Take control—Customize your backup, set drive security, run diagnostics,
manage the power settings, and more from the WD SmartWare control center.
• Secure your drive—Gain peace of mind knowing that your data is protected from
unauthorized access or theft with password protection and 256-bit hardware-
based encryption.
Operating System Compatibility
The WD SmartWare software is compatible with the following operating systems:
• Windows XP
• Windows Vista®
• Windows 7
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service
pack (SP). Go to the Start menu and select Windows Update.
Hard Drive Support
The WD SmartWare software supports the following WD external hard drives:
*You must reformat Mac drives for compatibility with Windows operating systems to use
them with this version of the WD SmartWare software. For information about
reformatting your My Book or My Passport drive, see answer ID 3865 in the
WD Knowledge Base at support.wdc.com.
Note: The WD SmartWare software does not support other manufacturers’ hard
drives, or WD hard drives that were not originally configured for the
WD SmartWare software.
My Book®Drives My Passport®Drives
• My Book Essential
• My Book Elite
• My Book Live
• My Book for Mac*
• My Book Studio*
• My Passport Essential
• My Passport Essential SE
• My Passport for Mac*
• My Passport SE for Mac*
• My Passport Studio*
1
1

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 2
Functional Overview
All operational features and capabilities of the WD SmartWare software are presented in
five tab-selected screen displays where:
The . . . tab display Provides . . .
Home One of two dialogs, depending on whether you install the full
version or the drive management version of the WD SmartWare
software.
The full version dialog has five tabs and content gauges showing
the total capacity and category structure of your computer’s
internal hard drive, and each external My Book or My Passport
drive connected to it.
If your computer has more than one:
• Internal hard drive or multiple hard drive partitions, then the
WD SmartWare software displays a selector box that you can
use to specify the one you want to work with
• External My Book or My Passport drive, then the
WD SmartWare software highlights the one you select to work
with
The drive management dialog has three tabs and a content gauge
showing the total capacity and category structure of each
connected My Book or My Passport drive.
See “Home Tab Displays” on page 3.
Backup One of two backup dialogs, depending on the backup mode that
you select:
• The by-category dialog provides content gauges showing the
total capacity and category structure of your computer’s
internal hard drive, and the external My Book or My Passport
drive that you are working with
• The by-file dialog provides a folder view of your computer’s
internal hard drive for selecting the files and folders that you
want to back up
Each backup dialog also provides a:
• File/category backup toggle button for switching between the
two backup dialogs
• Start/stop backup toggle button for controlling the backup
See “Backup Tab Displays” on page 7.
Retrieve Three full-screen dialogs for selecting the:
• Backup volume that you want to retrieve files from
• Destination on your computer where you want to copy the
retrieved files
• Files that you want to retrieve
See “Retrieve Tab Displays” on page 10.
(Continued)

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 3
Note: In addition to the detailed Help tab information, each WD SmartWare
display provides easy access to abbreviated online help to quickly guide
you through your backup, retrieve, and settings tasks. Whenever you are
uncertain about what to do, just click the info/online help icon in the
upper-right corner of the display:
To close the info/online help screen after reading the online help, click the
X icon in the upper-right corner of the help screen.
Home Tab Displays
The WD SmartWare software provides two different Home tab displays, depending on
which version of the software you install:
• WD SmartWare Home tab display
Use the WD SmartWare Home tab display to view hard drive content gauges and
select:
- The internal hard drive or hard drive partition that you want to back up files
from or copy retrieved files to when your computer has more than one
- The My Book or My Passport drive that you want to back up files to, retrieve
files from, or customize when you have more than one connected to your
computer
• Drive management Home tab display
Use the drive management Home tab display to view the content gauge for each
connected My Book or My Passport drive and select the one you want to
customize.
See Figure 1 and Table 1 on page 4 for a brief functional description of the Home tab
displays.
Settings One of two dialogs, depending on whether you install the full
version or the drive management version of the WD SmartWare
software.
The full version dialog provides buttons for displaying Software
Settings and Drive Settings screens.
The drive management version dialog displays only the Drive
Settings screen.
See “Settings Tab Displays” on page 13.
Help Instant access to:
• Detailed information about backing up and retrieving files and
making your software and drive setup selections
• WD Customer Support and software update services
See “Help Tab Display” on page 15.
In each display, the WD SmartWare software changes the names and graphic images to match
the hardware configuration of the connected My Book and My Passport drives.
The . . . tab display Provides . . .

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 4
Figure 1. Home Tab Displays
Table 1. Home Tab Functional Description
Display Component Description
Your computer icon Provides a graphic representation and name of the internal hard
drive or drive partition on your computer that the WD SmartWare
software will access for backup and retrieve functions.
Right-clicking the icon and clicking Properties displays the
Windows System Properties dialog:
(Continued)
WD SmartWare Home Tab Display Drive Management Home Tab Display
My Passport Drive Icon
Your Computer Icon
Your Computer
Content Gauge
My Passport Drive
Content Gauge

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 5
Internal drive selector box (Not shown in Figure 1 on page 4.)
On the WD SmartWare Home tab display, if your computer has
more than one internal hard drive or drive partition, the
WD SmartWare software displays a selector box below your
computer icon for specifying the drive or partition that you want to
use for backup and retrieve functions:
My Book or My Passport
drive icon
Provides a graphic representation and name of the My Book or
My Passport drive connected to your computer.
If you have more than one My Book or My Passport drive
connected to your computer, left-click the drive icon for the one
that you want to use for backup, retrieve, and drive settings
functions. The WD SmartWare software highlights your selection
with a light-blue shadow background:
Right-clicking the drive icon displays a menu with options for:
•Open—To display the drive listing in Windows Explorer
•Properties—To display the Windows Drive Properties dialog
•Safely remove—To prepare your system to disconnect the
drive
For a network-attached My Book Live drive, the options are:
•Open—To display the drive listing in Windows Explorer
•Dashboard—To display the Web interface for configuring the
drive
•Learning Center—To display the My Book Live Learning
Center help
•Map—To display the Windows Map Network Drive dialog
•Create Shortcut—To add a shortcut to the drive to your
desktop display
(Continued)
Table 1. Home Tab Functional Description (Continued)
Display Component Description
Selected My Book Drive

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 6
My Book or My Passport
drive icon (continued)
•Alerts—To display the WD SmartWare WD Alerts report
•Properties—To display the Device Details and Troubleshooing
information for the drive
•Shut Down—To ready and shut down the drive
Drive display scroll
pointers
(Not shown in Figure 1 on page 4.)
One installation of the WD SmartWare software supports as many
My Book or My Passport drives as you system can handle. When
the number of connected drives exceeds the display capacity, the
WD SmartWare software displays left/right drive display scroll
pointers for viewing all of them:
Your computer’s content
gauge
The content gauge for your computer’s internal hard drive shows
all of your files that are available for a category-type backup
against a blue background in six categories where:
This file category Includes files with these extensions
Documents .doc, .txt, .htm, .html, .ppt, .xls, .xml, and
other document extensions
Mail .mail, .msg, .pst., and other mail
extensions
Music .mp3, .wav, .wma, and other music
extensions
Movies .avi, .mov, .mp4, and other movie
extensions
Pictures .gif, .jpg, .png, and other picture
extensions
Other Others that do not belong in the five main
categories
For a complete list of all included file extensions, search for answer
ID 3644 in the WD Knowledge Base at support.wdc.com.
Table 1. Home Tab Functional Description (Continued)
Display Component Description
Scroll Pointers

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 7
Backup Tab Displays
The WD SmartWare software provides one of two different Backup tab displays,
depending on how you want to select files to back up:
• By category—As shown in the content gauges
• By file—As shown in the folder structure of your computer’s internal hard drive
See “How the Backup Function Works” on page 30 for a description of category- and
file-type backups.
Use the WD SmartWare Backup tab displays to select the files or categories of files that
you want to back up and control the backup operation.
See Figure 2 and Table 2 on page 8 for a brief functional description of the Backup tab
displays.
Your computer’s content
gauge (continued)
Note that:
•TheSystem category, shown against a dark gray background,
includes all of your operating system files that are not available
for a category-type backup, including: system files, program
files, applications, working files like .tmp and .log files, and any
files that are stored in a Temp folder.
When you select and run a file-type backup, the name of the
System category changes to Excluded and it then includes all
of the files that were not included in your file backup.
• Because they change so frequently, Outlook .pst files are only
backed up once every 24 hours. This exclusion does not apply
to other mail application files.
•TheRetrieved category, also shown against a dark gray
background, includes the files that you have retrieved from a
prior backup. They, too, are not available for a category-type
backup.
• Hovering the pointer over a category displays the number of
files in the category.
The content gauge for your computer’s hard drive is not available if
you install the drive management version of the WD SmartWare
software.
My Book or My Passport
drive content gauge
After installing the WD SmartWare software—before running your
first backup or copying any files to the drive, the content gauge for
your My Book or My Passport drive shows only a small number of
files in the Additional Files category. These are the system files
and hidden files that your computer’s operating system put there
when you installed the drive.
After running a backup or copying files to the drive, this content
gauge shows all of the files in the same categories as the content
gauge for your computer’s internal hard drive (see “Your
computer’s content gauge” on page 6.)
Table 1. Home Tab Functional Description (Continued)
Display Component Description

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 8
Figure 2. Backup Tab Displays
Table 2. Backup Tab Functional Description
Display Component Description
Your computer’s content
gauge
Same as the content gauge for your computer’s hard drive on the
Home tab display. (See “Your computer’s content gauge” on
page 6.)
My Book or My Passport
drive content gauges
Same as the content gauge for your My Book or My Passport drive
on the Home tab display. (See “My Book or My Passport drive
content gauge” on page 7.)
(Continued)
Backup by Category Display Backup by Files Display
Your Computer
Content Gauge
My Passport Drive
Content Gauge
Category/File Backup
Toggle Button Start/Stop Backup
Toggle Button
Advanced Backup Area

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 9
Advanced backup area In the category mode, the initial/default configuration of the
WD SmartWare software is to back up all of your files. In this
configuration, the advanced backup area is blank.
Clicking Advanced View displays a backup files selection box that
you can use to specify the categories of files that you want to back
up:
Clicking Apply Changes in the backup files selection box updates
the content gauge for your computer and your My Book or
My Passport drive.
Clicking Switch to File Backup displays a folder structure view
that you can use to specify individual files or folders that you want
to back up:
Note: The folder structure displaces the content
gauge for your computer on the Backup tab
display.
In file mode, the initial/default configuration of the WD SmartWare
software is with none of the files/folders selected for backup. After
selecting the files or folders that you want to back up, clicking:
•Apply Changes updates the content gauge for your My Book
or My Passport drive.
•Revert clears your recent selections and redisplays the prior
applied configuration.
(Continued)
Table 2. Backup Tab Functional Description (Continued)
Display Component Description

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 10
Retrieve Tab Displays
Three WD SmartWare software Retrieve tab displays guide you through the tasks for
finding backup files and copying them to your computer’s internal hard drive:
• Selecting the backup volume to retrieve from
• Selecting the destination for retrieved files
• Selecting the files to retrieve from your My Book or My Passport drive
See Figure 3 and Table 3 on page 11 for a brief functional description of the Retrieve tab
displays.
Start/Stop Backup toggle
button
Controls backup operations by starting and stopping the backup.
Switch to Category/File
Backup toggle button
Switches the backup mode between categories and individual
files:
• Category mode—Backs up files according to their categories,
as shown in the content gauges for your computer and your
My Book or My Passport drive.
The button name is Switch to File Backup when the backup
mode is category.
• File mode—Backs up files according to their folder structure on
your computer.
The button name is Switch to Category Backup when the
backup mode is file.
Table 2. Backup Tab Functional Description (Continued)
Display Component Description

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 11
Figure 3. Retrieve Tab Displays
Table 3. Retrieve Tab Functional Description
Display Component Description
Backed Up Volumes
selection box
Lists the backed up volumes that are available to retrieve files from
on the selected My Book or My Passport drive.
Yo u must select a backup volume before you can click Next to
continue with the retrieve operation.
Change retrieve folder box
and Browse button
By default, the WD SmartWare software creates and uses a folder
named Retrieved Contents in the My Documents folder for your
user name. If you want to specify a different folder, use the Browse
function and click Apply.
(Continued)
Select a volume to retrieve from display
Select a destination for retrieved files display
Select content to retrieve display
Backed Up Volumes Selection Box
Retrieve Destination Option Buttons
Change Retrieve Folder Box
and Browse Button
Retrieve Files Option Buttons
Retrieve Some Files Selection Box
Start Retrieving/Cancel Retrieving
Toggle Button

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 12
Retrieve destination
option buttons
Specify the location on your computer’s internal hard drive where
you want to copy the files retrieved from the selected My Book or
My Passport drive:
•To the Original Places copies the retrieved files to the same
location that they were backed up from.
•To a Retrieved Content Folder copies all of the retrieved files
to a single folder.
Retrieve files option
buttons
By default, the Retrieve Some Files option is selected and the
WD SmartWare software displays the Retrieve Some Files
selection box that you can use to find and retrieve only selected
files or folders.
Selecting the Retrieve All Files option closes the Retrieve Some
Files selection box and the WD SmartWare software retrieves all of
the files from the selected backup volume on the selected My Book
or My Passport drive.
Retrieve some files
selection box
Displays all of the files from the selected backup volume on the
selected My Book or My Passport drive in a folder structure with
check boxes for selecting individual files or folders:
Start/Cancel Retrieving
toggle button
Controls retrieve operations by starting and canceling the retrieve.
Table 3. Retrieve Tab Functional Description (Continued)

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 13
Settings Tab Displays
The WD SmartWare software provides one of two different Settings tab displays,
depending on which version of the software you install:
• With the full version of the software installed, the WD SmartWare Settings tab
display provides buttons that link to the:
- Software Settings screen
- WD SmartWare Drive Settings screen
• With the drive management version of the software installed, the WD SmartWare
software displays only the drive management Drive Settings screen
See Figure 4 and Table 4 on page 14 for a brief functional description of the Settings tab
displays.
Figure 4. Settings Tab Displays
WD SmartWare Settings Tab Display Drive Management Drive Settings Screen
Software Settings Screen WD SmartWare Drive Settings Screen

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 14
Table 4. Settings Tab Functional Description
Display Component Description
Backup Speed button Displays the Reduce Backup Speed dialog for enabling/disabling
the option to run backups only when your computer is idle.
Drive Erase button Displays the Drive Erase dialog for erasing your My Book or
My Passport drive when it is not locked.
File History button Displays the Set File History dialog for specifying the number of
backup versions that you want to keep for each file.
Label button (Not shown in Figure 4 on page 13)
For My Book or My Passport drives that have a customizable label,
displays the Set Label dialog for naming the drive.
Preferences buttons On the Software Settings screen, when you have installed the full
version of the WD SmartWare software, displays the Set
Preferences dialog for enabling/disabling the option that
automatically checks for software updates.
On the drive management Drive Settings screen, when you have
installed the drive management version of the WD SmartWare
software, displays the Set Preferences dialog for enabling/
disabling the options that:
• Automatically check for software updates
• Enable the backup and retrieve functions
Registration button Displays the Register Drive dialog for registering your My Book or
My Passport drive.
Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different
destination folder for retrieved files.
Security button Depending on whether your drive is already password protected or
not, displays the:
• Set Security dialog for creating a password
• Your Drive is Secure dialog for changing your password or
turning off the drive lock feature
Sleep Timer button Displays the Set Sleep Timer dialog for specifying the period of
inactivity for turning off the drive.

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 15
Help Tab Display
The WD SmartWare Help tab display provides quick access to Learning Center topics
and links to online support services.
The Learning Center topics provide more detail than the info/online help for each screen,
but not as much as the WD SmartWare Software User Manual.
See Figure 5 and Table 5 for a brief functional description of the Help tab display.
Figure 5. Help Tab Display
Table 5. Help Tab Functional Description
Display Component Description
Contact Us link Uses your web browser to connect to the WD Service & Support
Contact Us page at http://support.wdc.com/contact.
Learning Center topic
buttons
Provide links to display the main Learning Center help topics:
•Overview
•Backup
•Retrieve
• Manage & Customize
(Continued)
Learning Center
Topic Buttons
Update Software Button
Support Link
Contact Us Link
Online User Manuals Link
WD Store Link

WD SMARTWARE SOFTWARE
USER MANUAL
ABOUT THE WD SMARTWARE SOFTWARE – 16
Online User Manuals link Uses your web browser to connect to the user manual page for
WD SmartWare manuals at:
http//www.wdc.com/wdproducts/wdsmartware/um.asp.
There, you can select and open the online version of the user
manual for your My Book or My Passport drive.
Support link Uses your web browser to connect to the WD Service & Support
Home page at http://support.wdc.com.
Update Software button Uses your web browser to compare the versions of your
WD SmartWare software and the firmware of the selected My Book
or My Passport drive with the most-recent available versions.
If updated software or firmware is available, the WD SmartWare
software prompts you do download and install it.
WD Store link Uses your web browser to connect to the WD online store at:
http://store.westerndigital.com/store/wdus.
Table 5. Help Tab Functional Description (Continued)
Display Component Description