Westone DefendEar DigitalX Dx1 User manual

USER GUIDE
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INTRODUCTION
REGISTRATION
DefendEar® DigitalX™ custom hearing protection fromWestone® is the most
advanced way to prevent hearing loss from gunshot noise while enhancing ambient
sounds for increased situational awareness. All DefendEar DigitalX models suppress
high-level impulse sounds while enhancing low-level speech that is dicult or
impossible to hear with traditional passive hearing protection.
Register your DefendEar DigitalX custom hearing protection to receive:
• Quick and ecient service
• Ensure product authenticity
• Receive product alerts, updates, solutions and news
• Expedited repair support
• Assure you maximize your warranty
Register online at : www.Westone.com/DefendEar_registration
Digital X1: Provides excellent all-around noise suppression and ambient awareness
for a variety of shooting environments.
Digital X3: Oers three modes for either intermittent or continuous shots in
addition to ambient sound enhancement.
Digital X5: Boosts low-level sounds for detecting game movement while providing
impulse suppression tailored for continuous shots in addition to ambient sound
enhancement.The X5 has a ve modes that reduce wind noise typical in the open
range and in hunting stands. The DefendEar modules are incorporated intoWestone
maximum attenuating OtoBlast™ silicone hearing protectors for the best comfort,
t, and protection available.
SAFETY NOTICE - This product is designed for people with normal hearing only!
The purpose of hearing protection is to reduce the impact of the sound and
to reduce the potential for hearing loss. Hearing protection devices, including
DefendEar products, do not eliminate sound.The user is responsible for
determining whether the noise reduction provided by DefendEar products will
provide adequate hearing protection based on the user’s unique medical history
and exposure level.Your medical history, particularly any prior trauma to the ear
or prior hearing loss, as well as the noise (decibel level and exposure time) the
user will be exposed to should be considered prior to using DefendEar products. If
you have any questions concerning the appropriate exposure levels or the level of
hearing protection provided by DefendEar products, or if you have hearing loss or
ear injuries, contact your local hearing professional before using.

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IN THE BOX
Pair of DefendEar
DigitalX Modules
Dx1 Dx3 Dx5
Monitor Vault
Pair of Custom-Fit Earpieces
6 Pack of Batteries
Size 13
Cleaning Cloth Embroidered Patch
Oto-Ease®
Lubricant
Oto-Clens™
Cleaning Spray

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SETUP - All Modules
Press modules into earpieces
until they snap into place.
Install the battery using the magnetic battery tool.
Open battery door and
remove tab from battery.
Tilt the tool upward to
release the magnet Remove
the tool
Pick up the battery
using the tool Place the battery into the battery door
Each module can be used in either
the Left or Right earpiece.

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Identify the Left (blue dot)
and Right (red dot) earpieces.
Rotate the earpiece forward
45°–90°.
Place the earpiece into your
ear canal. Pull the top of your
ear with your opposite hand for
easier insertion.
EARPIECE INSERTION/REMOVAL: All Modules
INSERTION
CAUTION: If earpieces are not properly inserted, you may not
obtain adequate hearing protection.
1
1
Optionally spread one drop of Oto-Ease®
around the canal portion of each earpiece
(the striped area shown here). Avoid the
sound outlet and DefendEar module.This
may aid in earpiece insertion/removal
while improving the acoustic seal but is
not required.
23
helix
lock
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REMOVAL
Rotate the earpiece backward
and inward into its upright position
to fully seat the earpiece in your ear
canal. Make sure the top portion of
the earpiece ts into the Helix Lock
of your ear.
You will feel the
earpiece lock into place
once properly tted. Grasp the earpiece and rotate it forward while pulling outward. Do not
grasp the module. Pulling the top of the ear slightly may ease removal.
Sudden or fast removal of ear-plugs from the ear canal may damage the ear drum.
45
4
helix
lock
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PRESS
IncreaseVolume
Press the button up to
4 times to reach the
highest volume.
PRESS
DecreaseVolume
After reaching volume
Level 4, press the button
to return to Level 1.
• Never us your device on a higher volume setting than is comfortable.
• All controls must be operated when the battery door is closed.
• Operate the volume control with light pressure from your nger tips.
Excessive pressure may cause damage to the module. Handle with care.
4 Stage Volume Control
The volume will be at Level 1
when the device is powered on.
Level 1 Minimum
Level 4 Maximum
Level 3
Level 2
ADJUSTING VOLUME: (Dx1)
OPERATION: (Dx1)
POWER/MUTE BUTTON
VOLUME CONTROL
POWER ON/OFF
MUTE
Push and release once to toggle on and o. Once the device is on there may be up to a 5 second
delay prior to activation. Sound will be heard as normal; however, when a loud noise is detected
the device will automatically reduce the volume to a safe and comfortable level. After the loud
sound has passed the volume will automatically return to normal.
Push and hold to activate the mute feature. Push and hold to deactivate.

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SHORT PRESS UP
IncreaseVolume SHORT PRESS DOWN
DecreaseVolume
OPERATION: (Dx3 and Dx5)
POWER ON/OFF
MUTE
POWER/MUTE SWITCH
MODE SELECT/VOLUME CONTROL
Push and release once to toggle on and o. Once the device is on there may be up to a 5 second delay
prior to hearing an audible voice indicating the current mode.The current mode and volume will be
retained from the last used settings. Sound will be heard as normal; however, when a loud noise is
detected the device will automatically reduce the volume to a safe and comfortable level. After the
loud sound has passed the volume will seamlessly return to normal.
Push and hold to activate the mute feature. Push and hold to deactivate.
10 Stage Volume Control
MinimumLevel 1
MaximumLevel 10
• Never us your device on a higher volume setting than is comfortable.
• All controls must be operated when the battery door is closed.
• Operate the volume control with light pressure from your nger tips.
Excessive pressure may cause damage to the module. Handle with care.
ADJUSTING VOLUME: (Dx3 and Dx5)
The volume level will remain
at the last used setting when
the device is powered on or the
battery is removed.

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MODE SELECTION: (Dx3 and Dx5)
PROGRAM 1: CLAY MODE - Outdoor Clay Range
Optimized for a faster rate of re with other shooters ring nearby, leaving the user
exposed to more prolonged loud levels.
PROGRAM 2: GAME MODE - Outdoor Game Shooters
Following a gunshot, the device activates reducing output levels to keep the shooter
safe from harmful noise.The sound level then immediately returns to normal, allowing
the user to hear approaching quarry.
PROGRAM 3: TACTICAL/PRACTICAL - Outdoor Fast Action Shooting
Reduced low level gain minimises irritating sounds like those caused as a shooter runs
on gravel or dry grass for example. Following a gunshot, the device activates reducing
output levels to keep the shooter safe from harmful noise.The sound level then
immediately returns to normal, allowing the user to communicate with their team.
Each user will have a personal preference to sound. For the best possible
experience, users should take time to familiarize themselves with each
program mode in varying surroundings to develop their own preferences.
All programs oer the same level of hearing protection (NRR 26).
LONG PRESS UP
Incremental Mode Selection LONG PRESS DOWN Incremental Mode De-selection

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PROGRAM 1: GAME MODE - Outdoor Game Shooters
Following a gunshot, the device activates reducing output levels to keep the
shooter safe from harmful noise.The sound level then immediately returns to
normal, allowing the user to hear approaching quarry. A single microphone wind
noise reduction algorithm is initiated in the program.
PROGRAM 2: CLAY MODE - Outdoor Clay Range
Optimized for a faster rate of re with other shooters ring nearby, leaving the
user exposed to more prolonged loud levels. A single microphone wind noise
reduction algorithm is initiated in the program.
PROGRAM 3: RANGE MODE - Indoor Range Firing or Large Caliber
Ambient awareness is still provided although the reduced output levels may
degrade close conversation. Double protection is advised while shooting indoors.
PROGRAM 4: WIRELESS COMMUNICATION - General Shooting
Ambient awareness but with the added feature of wireless audio input via
the Dx5 Neck Loop. The wireless levels have been increased over our previous
DefendEar Digital product line models to provide a crisper sound quality.
Full two-way communications are possible with the optional extra SRC
harness. Each harness is made to suit the users proprietary radio. A remote
PTT (transmit switch) and microphone is also provided so the user has
basic remote access to the radio functionality. The Dx5 Neck Loop is sold
separately.
PROGRAM 5: HUNTER MODE - Outdoor Hunter/Game Stalker
Amplication of quieter sounds is reduced compared to the previous programs
in order that the sounds of footsteps on dry forestation and grass are reduced
so as not to be annoying to the user. A single microphone wind noise
reduction algorithm is initiated in the program.
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MAINTENANCE
Your new DefendEar DigitalX is a precision-engineered, micro-electronic
hearing protection device. Although it is robust in construction, it should
always be handled with care to prolong its useful working life.
To keep your DefendEar DigitalX in top operating condition:
• Always clean and dry the earpieces after every use. Remove the modules
before cleaning. Use the wax loop and cleaning cloth to remove wax and
any other foreign particles.
• Avoid dropping the units.
• Do not expose to high temperatures (i.e., on a dashboard or window sill)
for excessive periods of time.
• For prolonged use in hot and humid conditions, remove the units at
regular periods of inactivity, clean around the sound outlet, and air out
for 5–10 minutes to prevent damage from condensation. Dehumidiers
are available at www.Westone.com to help with any condensation issues.
• Never attempt to repair or adjust your unit at home, as this will void
the warranty and may cause permanent damage.
• Remove the battery when not in use for extended periods of time.
• Batteries are hazardous if swallowed. Store your DefendEar DigitalX
and its batteries in a safe place away from children and pets.
• A yearly cleaning byWestone is recommended.
If batteries are swallowed, call your local Poison Control
service or contact the National Button Battery Ingestion
Hotline at [phone].

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TROUBLESHOOTING
SYMPTOM SYMPTOM
Unit Inoperative/
output appears
lower than normal
Distortion or
whistling
Intermittent output White noise
Sound is weak Multiple“beeping”
sounds
Unit buzzing
Ambient sound
not as expected
Battery is low or needs replaced
Wax build-up
Moisture build-up in sound tube
Component Fault
Battery is low
Wax build-up
Improper Fitting
Component Fault
Defective battery
Component Fault
Microphone grille is blocked
Faulty/damaged mic
Battery is low or needs replaced Battery is low
Battery is low
Conicting modes selected
Replace battery
Clean the earpiece
Clean and dry the earpiece
Consult supplier
Replace battery
Clean the earpiece
Ret earpiece/consult supplier
Consult supplier
Replace battery
Consult supplier
Replace battery
Consult supplier
DO NOT TOUCH the Mic
Replace battery
Increase volume
Close battery door completely
Replace battery
Replace battery
Select same mode for both L
and R modules
SOLUTION SOLUTION
PROBABLE CAUSE PROBABLE CAUSE

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WARRANTY
Westone warrants this product to be free of defects in material or workmanship for
a period of two years from the date of original retail purchase. Retain the original
dated sales receipt. Proof of the date of purchase will be required with any request
for warranty service. If the product components, excluding batteries, are found
to be defective during the warranty period,Westone will replace the defective
components.This warranty does not apply to any defects attributable to damage
beyond the reasonable control of Westone, including damage caused by abuse,
misuse, misapplication, or modications performed by anyone other than Westone.
This warranty is non-transferable.
The warranty period for t of custom products is ninety days from the date of
original purchase.Westone will adjust or remake the product to resolve t issues
during this warranty period.
Sound Attenuation
Mean Attenuation
Standard Deviation
Assumed Protection
26.1
6.4
19.7
24.6
4.6
20.0
23.2
3.8
19.4
23.3
3.5
19.8
23.4
3.4
20.0
31.6
3.6
28.0
31.8
3.3
28.5
36.4
4.8
31.6
Frequency (Hz) 63 125 250 500 1000 2000 4000 8000
&
1
Sound Attenuation
Mean Attenuation
Standard Deviation
Assumed Protection
26.1
8.1
Frequency (Hz) 63 125 250 500 1000 2000 4000 8000
18.0
25.9
7.2
18.7
26.0
7.3
18.7
26.5
8.9
17.6
27.6
6.8
20.8
33.3
4.7
28.6
41.3
3.8
37.5
43.6
5.2
38.4
ALL MODULES: NRR 26 / IPIL 37.3/44/42
TECHNICAL INFORMATION
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REMAKE & RETURN POLICIES
LIMITATION OF LIABILITY
Westone disclaims any and all implied warranties, warranties of merchantability, and
tness for a particular purpose to the maximum extent permissible by law. Westone shall
not be liable for any special, incidental, or consequential damages caused by the use,
misuse, or inability to use this product. If purchased under a government contract, those
contract terms supersede the terms stated herein.
All returned merchandise must be accompanied by a Return Merchandise Authorization (RMA)
number. Please call us at 1-800-525-5071 to request an RMA number.We will need the following
information:
• Purchaser/business name, account number and invoice number
• Product serial number
• Reason for return. If defective, describe specically what is wrong
• Place the manufacturer’s box into a shipping box
(envelopes and bubble mailers are not sucient packaging)
• Merchandise should be packaged in such a way as to protect the product and its packaging
• Clearly mark the RMA number on the outside of the shipping box
• Include a copy of the original invoice in the package
• All merchandise must be shipped prepaid and fully insured to:
Westone Laboratories, Inc.
RMA# _______________
2260 Executive Circle
Colorado Springs, CO 80906
Westone will not be responsible for lost or damaged return packages.
For warranty inquiries:
Phone: [phone]
Toll Free: 800-525-5071
Physical address:
2235 Executive Circle
Colorado Springs, CO 80906
REQUESTING A WARRANTY REPAIR
If your product is not functioning properly, rst ensure that the sound bore is not blocked by
earwax and that the unit is completely dry. Performing these simple troubleshooting steps
could solve the problem and eliminate the need for a return. If it is necessary to return your
product for warranty service, please return the product to the point of purchase and include
a description of the problem. For out-of-warranty concerns, please contact Westone directly
to discuss your options. Westone is not responsible for shipping costs when returning
defective products toWestone for warranty service; however, Westone will cover shipping
costs when sending warranty-replacement units back to the customer.

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• All consumable items, warranties and instructions must be returned along with
the original packaging. DO NOT put any stickers, labels, tape or marks on the original
manufacturer’s packaging
Non-Defective DefendEar DigitalX Modules
• May be returned within 30 days of the invoice date
• Non-defective returns will be subject to a $75.00 restocking fee
• Must be returned in the original packaging
• All consumable items, warranties and instructions must be returned along with
the original packaging. DO NOT put any stickers, labels, tape or marks on the original
manufacturer’s packaging. Damaged or missing items will be subject to additional
charges.
• All non-defective returns must be insured for the full price of the product
• Return freight and insurance charges on non-defective DefendEar DigitalX modules
are the responsibility of the customer. We recommend that you use FedEx or UPS with
insurance for all returns.Westone cannot be responsible for lost or damaged packages.
Earpiece Remake Policy
We will remake an earpiece at no additional charge if it breaks within one year due to failure of
materials or workmanship. In addition, we will remake an earpiece within 90 days of the invoice
date under the following circumstances:
• An earpiece does not t properly
• An earpiece we sent out is lost during shipment
•We made a manufacturing error
No-charge remakes are not available under the following circumstances:
• Incorrect information is supplied on the order form
• Fit problems arise after 90 days
• Occlusion
Note: Shipping charges apply on all remakes.
Defective DefendEar DigitalX Modules
• May be returned for credit or exchange within 1 year of the invoice date
• If you received incorrect, damaged or defective merchandise, we will provide you with a
label for return shipping

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BATTERIES
Size 13 - 80ct Box
REPLACEMENT PARTS EARPIECE ACCESSORIES
The following replacement parts/accessories and other DefendEar products
are available at: www.Westone.com/DefendEar
Green
Red
Copper
Gold
Silver
Blue
Battery Door Hinge Pin
Battery RemovalTool
Door RemovalTool
PN 64100
PN 64101
PN 64102
PN 64103
PN 64104
PN 64105
PN 52205-B PN 64113
PN 78308
PN 78309
PN 78310
METALLIC BATTERY DOORS
Dx5 Neck Loop
BATTERY DOOR ACCESSORIES
PN 64110
SMARTPHONE HEADSET |
PN 64109
BLUETOOTH HEADSET |

PN 99709
Phone: [phone] | Toll Free: 800-525-5071
2235 Executive Circle | Colorado Springs, CO 80906
© 2019 Westone® Laboratories, Inc. All rights reserved.
westone.com/DigitalX