WHD SX-MX17 User manual

1
4x4 HDMI2.0 Matrix
Support 4K@60hz YUV4:4:4, 18Gbps, HDR
Operating Instruction

2
Operating Instruction
Thank you for purchasing this product. For optimum performance and
safety, please read these instructions carefully before connecting,
operating or adjusting this product. Please keep this manual for future
reference.
SURGE PROTECTION DEVICE RECOMMENDED
This product contains sensitive electrical components that may be
damaged by electrical spikes, surges, electric shock, lightning strikes,
etc. Use of surge protection systems is highly recommended in order to
protect and extend the life of your equipment.

3
Operating Instruction
Table of Contents
1. Features.............................................................................................................4
2. Package Contents.............................................................................................4
3. Specifications....................................................................................................4
4. Panel Descriptions............................................................................................5
4.1 Front panel..................................................................................................5
4.2 Rare panel...................................................................................................6
5. Connecting and Operating..............................................................................6
6. Application Diagrams......................................................................................7
7. Remote Control Description...........................................................................7
8. Panel Control Description ............................................................................. 8
8.1 Video switch operation...............................................................................8
8.2 Video control...............................................................................................9
8.3 Audio control interface...............................................................................11
8.4 EDID setting interface................................................................................12
8.5 preset application........................................................................................14
8.6 setup interface..............................................................................................15
8.7 Query information interface.......................................................................18
9. RS232 Control....................................................................................................20
9.1 Open CommUart Assistant. .......................................................................20
9.2 Comport setting: .........................................................................................20
9.3 Enter Port Command in Send options.......................................................20
9.4 Command List..............................................................................................20
10. Web Control.....................................................................................................21
10.1 Change IP address of PC...........................................................................21
10.2 Log in by browser........................................................................................22
10.3 Video interface.............................................................................................22
10.4 Audio Interface............................................................................................23
10.5 EDID Interface............................................................................................24
10.6 Network Interface.......................................................................................25
10.7. System Setting Interface............................................................................26
11. Firmware update...............................................................................................27
11.1.Burn MCU bottom layer.............................................................................27
11.2.MCU application layer upgrade.................................................................27
11.3 Web Upgrade.................................................................................................28
Warranty Policy.......................................................................................................29

4
Operating Instruction
Dear Customer
Thank you for purchasing this product. For optimum performance and safety, please read
these instructions carefully before connecting, operating or adjusting this product. Please
keep this manual for future reference.
1. Features
HDMI 2.0 version (Support 4K@60Hz YUV4:4:4)
Bandwidth upto 18Gbps
HDCP1.4/2.2 compliant
Support HDR10,HLG,Dolby vision
4xHDMI Input, 4xHDMI output with 4xSPDIF coaxial Audio and 4xAnalog Audio
Any one of the 4 Ultra HD sources to any one of the 4 Ultra HD displays
Support IR control for long distance;RS232 control,Panel Button control,TCP/IP
control and Web GUI Control
Support PCM2.0,Dolby True HD and DTS-HD master audio, LPCM7.1, audio
sampling rate up to 192KHZ.
Support analog and S/PDIF audio extraction
Support EDID management and EDID study
Support firmware updating through USB port
2. Package Contents
1). 1x HDMI Matrix
2). 1x 12V/2A DC power supply
3). 1x Remote control
4). 1x IR Ext RX Cable
5). 5x Phoenix plugs for RS232 cable termination
6). 1x CD for control software & user manual
3. Specifications
Operating Temperature
0℃to+40℃(+32℉to+104℉)
Operating Humidity
5 to 90%RH(No Condensation)
Max resolution
4K@ 60hz YUV4:4:4
HDCP Compliant
HDCP2.2 and HDCP1.4
Output Video
HDMI2.0 and HDMI 1.4
Audio Format Supported
PCM2.0,Dolby True HD and DTS-HD master audio, LPCM7.1
RS-232 serial port
3PIN terminal block connectors
Ethernet port (IP control)
RJ45, female
IR Ext port
1x3.5mm stereo jack
USB port
Micro 5P female
Bandwidth
18 Gbps
Default IP
192.168.1.168
Rack-Mountable
Rack ears included
Dimensions(WxHxD)
L216.2XW128.5XH34mm
Net Weight
0.47kg
Power consumption
14W(Max)

5
Operating Instruction
4. Panel Descriptions
`4.1 Front panel
1IR receive window.
2Output 1-4:short press to choose one output,press again to cancel; long press to
choose all output, long press again to cancel.
3Input 1-4:short press to choose one input(workable only if choose the output
already);long press to choose one input for all output.
4PRESET: short press to preset
5UP: short press to up
6LOCK:long press to lock,long press again to unlock；when lock, all button is unworkable
except for lock button.
7MENU: press to main menu interface or return to the previous menu interface.
8DOWN: short press to down
9ENTER:short press to confirm
10 LCD screen
Note: Unit can be controlled by front panel button, like:video switch,EDID switch,baud
rate switch,etc.... when enter into menu interface, should press button within 30s; if
exceed 30s, LCD screen will return to audio channel interface automatically; if exceed 60s,
LCD screen will be off.

6
Operating Instruction
4.2 Rare panel:
①Analog audio out
②S/PDIF audio out
③RS232 for control
④IR-Ext
⑤Ethernet port
⑥DC12V/2A input.
⑦HDMI output port.
⑧HDMI input port.
5. Connecting and Operating
1. Connect source devices to input ports of the matrix
2. Connect HDMI output ports to TV or other HDMI sink devices.
3. Optional: connect RS232 cable from PC RS232 port.
4. Optional: connect an Ethernet cable from the TCP/IP port on the matrix to a local area
network.
5. Connect 12V POWER supply to DC power socket.
6. Power on the matrix, HDMI sources and displays.

7
Operating Instruction
6. Application Diagram
7. Remote Control Description
1Power on/Standby.
2M: Turn off the HDMI output audio
3W: Lock remote control
4Output 1-4
5All outputs select INPUT-Y:
a.Press all button
b.Press INPUT-Y button (Y means 1 to 4 of the
inputs),then INPUT-Y switched to ALL
OUTPUTS.
6Turn off output channel
7PTP button: Mirror all inputs and outputs
(Ex. Input 1 to output 1, input 2 to output 2, etc)
8Input 1-4(press output-X then Input-Y):
9Switching input left and right
10 Up and down,left and right

8
Operating Instruction
Note: all button is for short press, no function for long press
Power on/standby: short press to standby mode, LCD screen will show”System
Shutdown”,HDMI output 5V will disconnect and TV without image. Short press again to
awake device, HDMI output returns to normal.
Video switch: output+input(eg:output1+input2, switch output1 to input1)
Turn off HDMI output audio:output+M(eg:output1+M, turn off output1 audio)
Lock remote control: short press”W”to lock,short press again to unlock.
Turn off output channel:output+X(eg:Output1 + X,output1 turns to be black
screen ,output+X again to return to normal)
Switching input left and right：output + <(>)；(eg:All + <，TV image will change according
to the switching input and skip automatically if no input signal).
8. Panel Control Description
8.1.Video switch operation:
Signal switching includes 4 switching channels, which can be randomly configured as
input/output according to requirements to form a 1×4~4×4 matrix .It can switch any input
signal to1 channel output or all channel output.
Operation format:"output channel"+"input channel",or long press “input channel”
For example：
1. Switch output1 to input4
Operation:press output1+input4 to complete switch
2. Output2,1,3 switch to input 2
Operation:press output2,1,3+input2 to complete switch
3. All output switch to input4
Operation:long press output4+long press input4 to complete switch
Note:press output+input to switch; then can press input button again to switch input(no
need to repeatedly press output(if exceeds 10s, need to press output again)

9
Operating Instruction
8.2 Video control:
There are 2 sub-menus in video interface:1.switching 2.On/Off
8.2.1 Video switching
Operation:
①select"Video"in the main menu,press "ENTER" button.
②press“up and down” button to choose “Switching” .
③press "ENTER"to enter the next sub-menu
④press the“up and down” button to select “Output1~4 ”(“All” means all output ，
"Swtching"），the bottom color of the selected output turn to white
⑤press "ENTER"to enter the next sub-menu
⑥press the“up and down” button to select input,the bottom color of the selected input
turn to white
⑦press "ENTER"button to complete video switching

10
Operating Instruction
8.2.2 Output switch control
You can open/close any output port,or open/close all output port.output video is default open
Operation:
① in the main menu,select "Video" and press "ENTER" button
② press“up and down”button to select “On/Off”
③ press"ENTER"button to enter the next sub-menu
④ Press“up and down”button to select “output1-4”(All means all output),the bottom color of
the selected output turn to white
⑤ press "ENTER"to enter the next sub-menu
⑥select Output-HDMI1~4,press“ENTER"button to enter the next sub-menu
⑦ press the“up and down” button to select”Off”or“On”
⑧Press "ENTER"button to confirm that the output port is open/closed.

11
Operating Instruction
8.3 Audio control interface
There are 2 sub-menus in audio control interface:Line out,De-Embed(both are default open)

12
Operating Instruction
8.3.1 Switch output audio
“Line out”means switch HDMI output audio, able to mute the TV sound from any one channel
HDMI output.
Operation：
1select“Audio”in main menu and press”ENTER”button.
②press“up and down”button to select“Line out”，press“ENTER”button，the bottom color of
the selected turn to white. Able to select output1-4 and all via pressing“up and
down”button,press“ENTER”button to choose”on” and “off”
③eg：mute sound of TV which connected to HDMI output1,operation:“Audio”+“ENTER”+“Line
out”+“Output1-HDMI1”+“Off, will return to upper-menu after “ENTER” .
8.3.2 Audio extraction control:
“De -Embed”able to set the output audio(for both analog and SPDIF audio)，can select any one
Channel audio output or mute.
Operation：
①select“Audio”in main menu and press”ENTER”button.
②press“up and down”button to select“De -Embed”，press“ENTER”button，the bottom color
of the selected turn to white，Able to select output1-4 and all via pressing“up and
down”button,press“ENTER”button to choose”on” and “off”
③eg：turn off audio extraction of HDMI output1,operation:“Audio”+“ENTER”+“De -Embed”
+“Output1”+“Off”, will return to upper-menu after “ENTER”
8.4 EDID setting interface:
EDID management:User EDID,build-in EDID,Copy EDID mode.
The default EDID is “Default1”
Default1
4K60 444-LPCM: 2.0, HDR:HLG
Default2
4K60 420-LPCM: 2.0, HDR:None
Default3
4K30 444-LPCM: 2.0, HDR:None
Default4
1080P60 444-LPCM: 2.0, HDR:None

13
Operating Instruction
Example:switch default1 to output1:
Operation：
1select“EDID”in main menu and press”ENTER”button
② press“up and down”button to select“Input 1”（All means all input）
③press"ENTER"button to enter the next sub-menu
④ press“up and down”button to select“Default1”，the bottom color of the selected turn to
white, press“ENTER”to complete setting
⑤ behind the selected EDID,it will show the max support resolution,audio format and audio
channel.

14
Operating Instruction
8.5 preset application
Preset interface can save the current video,audio,EDID,system setting,etc..., support 8 different
preset, can preset through web,command,panel button,and recall.
Preset control interface has three sub-menu:
Call scene
Save scene
Clear scene
Operation：
①select“Preset”in main menu and short press”ENTER”button to enter preset interface; able to
call,save and clear preset.
②save preset：select Save-> anyone of Preset1~8->ENTER.
③call preset：Call->any of the saved Preset1~8->ENTER.
④clear preset：Clear->any of the saved Preset1~8->ENTER(the saved preset will return to the
default).

15
Operating Instruction
8.6 setup interface
Setup interface can set serial port baud rate,DHCP switch,device reboot and factory reset.
8.6.1 Baud rate setting
4 options for baud rate setting:9600,19200,57600,115200.
The default serial port is 115200
Below example is setting baud rate to 9600.
Operation：
①select“Setup”in main menu and press”ENTER”button.
2press“up and down”button to select“Baud”
③press“ENTER”to enter the next sub-menu.
④press“up and down”button to select“9600”
⑤press“ENTER”to complete setting

16
Operating Instruction
8.6.2 DHCP switch
DHCP On:dynamic IP address; DHCP Off:static IP address(default is DHCP off)
DHCP on operation:
1select“Setup”in main menu and press”ENTER”button.
②press“up and down”button to select“DHCP”setting
③press“ENTER”to enter the next sub-menu.
④press“up and down”button to select“On”
⑤press“ENTER”to open DHCP to allocate IP address automatically.
8.6.3 Reboot
Reboot device,default is“NO”.
Operation：
①select“Setup”in main menu and press”ENTER”button
②press“up and down”button to select”Reboot”
③press“ENTER”to enter the next sub-menu.
④press“up and down”button to select“Yes”
⑤press“ENTER”to complete reboot device.

17
Operating Instruction
8.6.4 Factory reset
It is an initializing setting for the device function(default is “NO”).There are two factory
settings:
1.Factory common: factory reset for video switch,EDID,audio and setting(IP address can’t be
factory rest when under “common”).
2.Factory All: factory set for video switch,EDID,audio, setting,preset and device name.
Eg: factory all operation:
①select“Setup”in main menu and press”ENTER”button
②press“up and down”button to select“Factory
③press“ENTER”to enter the next sub-menu.
④press“up and down”button to select“ALL”and press“ENTER”button
⑤press“up and down”button to select“Yes”and press“ENTER”button

18
Operating Instruction
8.7 Query information interface
Query IP and system information.
System interface：query company name,device name and version information
IP interface：query device IP address,MAC address and DHCP status.
Operation：
①select“INFO”in main menu and press”ENTER”button
②press“up and down”button to select“System”or “IP”,bottom color will turn white when
selected
③press“ENTER”to enter the next sub-menu, then able to query device information.

19
Operating Instruction

20
Operating Instruction
9. RS232 Control
9.1 Open CommUart Assistant.
9.2 Comport setting:
Choose correct COM port that connect to PC in parameter configuration area
Baud Rate:
115200 bps(Default)
Parity:
None
Data Bit:
8 bit
Stop Bit:
1 bit
9.3 Enter Port Command in Send options.
9.4.Command List
1).All commands start with “#”
2).“_” the underline cannot omit.
3) Command head,Parameter and target need to add one “SPACE”.
The following table is only an example.Please refer to the list of instructions.
Type
Format
Value
Regulation
Command head
#cmd
without
Explain
Can be used to search command,after receiving command, the system will
feedback all open command format fields
Example1
#cmd
Search all open command