Whirlpool GGC9858EZ0 User manual

A Note to You............ 2
Dryer Safety .......... 3-4
Parts and Features ... 5
Checking Your Vent ... 6
Operating Your
Dryer ......................... 8
Caring for Your
Dryer ....................... 14
Troubleshooting ...... 17
Requesting
Assistance
or Service................19
Index ....................... 23
Warranty ................. 24
1-800-253-1301
Call us with questions or comments.
PART NO. 3406077
27"
Electric and
Gas Dryers
TM

2
ANOTE TO YOU
Thank you for buying a WHIRLPOOL®appliance.
Because your life is getting busier and more complicated, WHIRLPOOL appliances are easy to use, save time,
and help you manage your home better. To ensure that you enjoy years of trouble-free operation, we developed
this Use and Care Guide. It is full of valuable information about how to operate and maintain your appliance
properly and safely. Please read it carefully.
Also, complete and mail the Ownership Registration Card provided with your appliance. The card helps us
notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for your appli-
ance, you need to know your complete model number
and serial number. You can find this information on the
model and serial number label/plate (see the diagram
on page 5 for the location of the label). Also, record the
other information shown in the next column.
Keep this book and the sales slip together in a safe place for future reference.
Our Consumer Assistance Center number is toll free.
Model Number __________________________________
Serial Number ___________________________________
Purchase Date __________________________________
Dealer Name ____________________________________
Dealer Address __________________________________
Dealer Phone ___________________________________
1-800-253-1301
To find detailed product information, the location of the nearest Whirlpool dealer or authorized servicer, to
purchase an accessory item, or register your appliance on-line, please visit our Web site at
www.whirlpool.com

3
DRYER SAFETY
WARNING: For your safety the information in this manual must be followed to
minimize the risk of fire or explosion or to prevent property damage, personal
injury or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity
of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Clear the room, building or area of all occupants.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency
or the gas supplier.
continued on next page
You will be killed or seriously injured if you don’t
follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:
wDANGER
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

4
WARNING – To reduce the risk of fire, electric shock, or injury to persons when using the dryer, follow
basic precautions, including the following:
•Read all instructions before using the dryer.
•Do not dry articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
•Do not allow children to play on or in the dryer.
Close supervision of children is necessary when
the dryer is used near children.
•Before the dryer is removed from service or
discarded, remove the door to the drying
compartment.
•Do not reach into the dryer if the drum is moving.
•Do not install or store the dryer where it will be
exposed to the weather.
•Do not tamper with controls.
– SAVE THESE INSTRUCTIONS –
IMPORTANT SAFETY INSTRUCTIONS
•Do not repair or replace any part of the dryer
or attempt any servicing unless specifically
recommended in this Use and Care Guide or
in published user-repair instructions that you
understand and have the skills to carry out.
•Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
•Do not use heat to dry articles containing foam
rubber or similarly textured rubber-like materials.
•Clean lint screen before or after each load.
•Keep area around the exhaust opening and
adjacent surrounding areas free from the
accumulation of lint, dust, and dirt.
•The interior of the dryer and exhaust vent should
be cleaned periodically by qualified service
personnel.
•See Installation Instructions for grounding
requirements.
DRYER SAFETY

5
PARTS AND FEATURES
The parts and features of your dryer are illustrated on this page. Become familiar with all parts and
features before using your dryer. Page references are included next to some features. Refer to
those pages for more information about the features.
NOTE: The drawings in this book may vary from your dryer model. They are designed to show the
different features of all models covered by this book. Your model may not include all features.
CLEAN TOUCH™ panel
or rotary knobs*
(p. 8)
Additional features your dryer may have:
End of cycle signal selector (p. 9)
FINISH GUARD®feature selector* (p. 8)
Drying rack* (p. 13)
Drum light (p. 16)
* On some models
Cycle control
knob
(pp. 8-12)
Model and
serial number
label
(p. 2)
Dryer drum
(p. 15) Wide-opening
hamper door
Start button
(p. 8)
Lint screen
(p. 14)

6
CHECKING YOUR VENT
Your dryer must be properly installed and vented to achieve maximum drying efficiency and
shorten drying times. Use the minimum recommended installation clearances (found in your
Installation Instructions) to avoid blocking the flow of combustion and ventilation air. Install your
dryer in a well-ventilated room where the temperature is always above 45°F (7°C). Also make sure
that your dryer is leveled. Refer to your Installation Instructions for more information.
VENTING
If the dryer is not properly installed and vented, it
will not be covered under the warranty.
NOTE: Service calls caused by improper venting
will be paid for by the customer, whether it was a
paid installation or self-installed. For paid installa-
tion, call the company that installed the vent for
adjustment.
1. Do not use plastic vent or flexible metal foil vent.
Use 4-inch heavy metal
or flexible metal vent.
Do not kink or crush
flexible metal vent. It
must be completely
extended to allow
adequate exhaust air
to flow. Check vent
after installation. Refer
to your Installation
Instructions for proper
length requirements of vent.
wWARNING
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can
result in death or fire.
3. You can exhaust from the rear, left, right, or
bottom of the dryer.
•Exhaust from the
rear of the dryer: The
exhaust vent can be
routed up, down, left,
right, or straight out the
back of the dryer. Space
requirements are listed
in your Installation
Instructions.
•Exhaust from left,
right, or bottom of dryer: To convert the dryer for
exhaust out the right or left side, or through the
bottom, you must use one of the following kits:
Exhaust Kit No. 279818 (white)
Exhaust Kit No. 279819 (almond)
Exhaust Kit No. 279820 (ebony)
An exhaust kit can be ordered by calling
1-800-442-9991 and following the instructions
and telephone prompts you hear.
4"
4"
2. Use a 4-inch exhaust hood. Smaller hoods
increase drying times.
4"

7
CHECKING YOUR VENT
VENTING (CONT.)
6. Clean exhaust vent periodically, depending on use,
but at least every 2 years,
or when installing your
dryer in a new location.
•Disconnect vent from
the dryer and clean one
section at a time until
you reach the exhaust
hood.
•Use the hose attach-
ment on your vacuum,
or a pole or wire with a
feather duster or rag attached, to clean out lint.
•Be sure the flapper on the outside end of vent
moves freely.
•When cleaning is complete, be sure to follow the
Installation Instructions supplied with your dryer
for final product check.
4. Use the straightest path possible when routing
the exhaust vent. Avoid
90° turns, if possible.
Allow room when using
elbows or making turns.
Bend vent gradually to
avoid kinking.
5. Use duct tape to seal all joints. Do not use
screws to secure vent.
Lint may catch on
screws.

8
wWARNING
Explosion Hazard
Keep flammable materials and vapors, such
as gasoline, away from dryer.
Do not dry anything that has ever had
anything flammable on it (even after
washing).
Failure to follow these instructions can
result in death, explosion, or fire.
2. Turn the Cycle Control knob to the recommended
cycle for the type of load
being dried, as described
in “Cycle descriptions”
later in this section.
•Use the Energy
Preferred Automatic
Setting (*) to dry most
loads.
NOTE: On some models,
the Temperature selector
is part of the Cycle
Control knob.
OPERATING YOURDRYER
To get the best dryer results possible, you must use your dryer correctly. This section tells you how
to use your dryer properly and efficiently.
STARTING YOUR DRYER
3. If your dryer has a Temperature selector, set it to
the recommended setting for the type of fabric
being dried. The cycle descriptions on the
following pages include temperature setting
suggestions.
4. (OPTIONAL STEP) Some dryers have an On/Off
FINISH GUARD®selector. The FINISH GUARD
feature protects your clothes from wrinkling when
you do not remove them from the dryer as soon
as it stops.
•Set the FINISH GUARD selector to On to
tumble the load without heat every few minutes
up to 45 minutes after the drying cycle ends.
•A signal will sound every few minutes while
FINISH GUARD is running if the Cycle Signal
(End of Cycle Signal) feature is set to On. On
some models, this signal is fixed and cannot be
turned off. The signal and cycle end when you
open the dryer door.
•Set the FINISH GUARD selector to Off if you do
not want to run this feature.
NOTE: Some dryers have a FINISH GUARD
feature that cannot be turned On or Off. See
“Cycle descriptions” later in this section.
wWARNING
Fire Hazard
No washer can completely remove oil.
Do not dry anything that has ever had any
type of oil on it (including cooking oils).
Items containing foam, rubber, or plastic
must be dried on a clothesline or by using
an Air Cycle.
Failure to follow these instructions can
result in death or fire.
Before using your dryer, wipe the dryer drum with
a damp cloth to remove dust from storing and
shipping. If your dryer has a Features Guide,
remove it and place it with this Use and Care Guide.
1. Load clothes loosely into the dryer and close the
door. Do not pack the
dryer; allow space for
clothes to tumble freely.

9
5. (OPTIONAL STEP) If your dryer has a Cycle
Signal (End of Cycle Signal) selector, set the
selector to On if you want the dryer to sound a
signal when a cycle is finished.
•The signal is helpful when you are drying
permanent press, synthetics, and other items
that should be removed from the dryer as
soon as it stops.
•On some models, the End of Cycle Signal is
part of the Start button.
6. Push the Start button.
NOTE: Your dryer stops automatically when a
cycle ends.
STARTING YOUR DRYER (CONT.)
OPERATING YOUR DRYER
SELECTING THE RIGHT CYCLE AND TEMPERATURE SETTING
The following pages describe the drying cycles on
your dryer. The descriptions include suggested tem-
perature settings and drying times for various loads.
Cycle and temperature tips
•Make sure you have selected the correct cycle
and temperature for your load.
•Dry most loads using the Energy Preferred
Automatic Setting (*).
•Use the Fluff Air cycle, or line dry rubber, plastic,
delicate, and heat-sensitive fabrics.
•If some types of loads in the cycle descriptions
on the following pages have more than one
suggested temperature setting, choose the
lowest setting available on your dryer.
•The last few minutes of all cycles are without
heat to make the load cooler to handle.
Drying tips
•Always follow care label directions when they are
available.
•If you use fabric softener sheets, always use
softener sheets that are labeled as dryer safe and
follow package instructions carefully.
•Remove the load from the dryer as soon as
tumbling stops to reduce wrinkling. This is
especially important for permanent press, knits,
and synthetic fabrics.
Stopping and restarting your dryer
You can stop your dryer anytime during a cycle.
To stop your dryer:
Open the dryer door or turn the Cycle Control knob
to Off.
NOTE: The Cycle Control knob should point to an
Off area when the dryer is not in use.
To restart your dryer:
Close the door, select a new cycle and temperature
(if desired), and push the Start button.

10
CYCLE DESCRIPTIONS
Automatic cycle(s)
Use an Automatic cycle to dry most loads.
Depending on your
model, the Automatic
cycle uses either an
electronic or automatic
DRY-MISER®control
that senses the mois-
ture in the load and
shuts off the dryer
when the selected
dryness is reached.
The Cycle Control knob
does not move until the load is almost dry. After the
cool-down, the knob automatically turns to an Off
area and tumbling stops.
•If the load is drier than you like, select a setting
closer to Less Dry the next time you dry a
similar load.
•If the load is not as dry as you like, complete
drying using a Timed cycle. Select a setting closer
to Very Dry the next time you dry a similar load.
Loading suggestions
The chart below provides some guidelines on various types of drying loads. Load clothes loosely into the
dryer. Do not pack the dryer; allow space for clothes to tumble freely.
LOADING
Heavy Work Clothes
3 pair pants
3 shirts
4 pair jeans
1 coverall
1 overall
Towels
10 bath towels
10 hand towels
14 wash cloths
1 bath mat
Mixed Load
3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts
2 shirts
2 blouses
8 handkerchiefs
Delicates
3 camisoles
1 quilted robe
4 slips
4 panties
2 bras
2 nighties
1 baby’s dress
Drying time with an Automatic cycle varies accord-
ing to the type of fabric, size of load, and dryness
setting. Your model may not have all heat settings
listed. Some general guidelines are:
•Use a high heat setting for drying heavyweight
items, such as towels and work clothes.
•Use a medium heat setting for drying medium-
weight items, such as sheets, underwear,
permanent press clothes, and some knits.
•Use a low or extra low heat setting for drying
lightweight items such as lingerie, blouses,
dresses, and some knits.
NOTE: If you have any questions about drying
temperatures for various loads, refer to care label
directions.
OPERATING YOUR DRYER

11
Timed cycle(s)
Use a Timed drying cycle to complete drying if
some items are damp
after the Automatic
cycle. A Timed drying
cycle is also useful for:
•Heavyweight and
bulky items, such as
bed spreads and work
clothes, and large loads
that require a long
drying time. Set your
dryer to a heat setting
that matches the care label directions.
•Lightweight items, such as lingerie, blouses, and
knits that require a short drying time. Set your
dryer for a low or extra low heat.
•Drying time and temperature will depend on your
dryer model.
Fluff Air cycle
(on some models)
Use the unheated Fluff Air cycle for items that
require drying without
heat. For examples of
items that require air
drying, see the “Fluff
Air cycle” later in this
section.
NOTE: If your model
does not have the Fluff
Air cycle, line dry heat-
sensitive items.
Heavy Dry cycle
(on some models)
Use the Heavy Dry cycle to dry large items or items
that are thicker or
heavier than a regular
load (such as heavy
cotton bath towels or
robes.) Set your Cycle
Control knob to Heavy
Dry and your Tempera-
ture selector to High
heat.
CYCLE DESCRIPTIONS (CONT.)
Damp Dry feature
(on some models)
Use the Damp Dry feature in the Timed cycle to dry
items to damp level or
to dry items that do not
require an entire drying
cycle. Two examples
are heavy cottons, such
as jeans, which you do
not want to become
stiff, or cotton clothes
which are easier to
press when damp. Set
the Temperature selector
to High heat.
Towels feature
(on some models)
When you have large loads of towels to dry, you
may want to use the
Towels feature in the
Automatic cycle. The
Towels setting allows
for more drying time and
automatically shuts off
the dryer when the
selected dryness is
reached. You can also
use the Towels feature
for extra heavy items
such as mattress pads and quilts. Set your dryer to
a heat setting that matches the care label directions.
TUMBLE PRESS®feature
(on some models)
The TUMBLE PRESS feature in the Timed cycle
removes wrinkles from
clothes that have been
packed in a suitcase or
closet, or from items not
removed from the dryer
at the end of a cycle. As
soon as the dryer stops,
fold or put the items on
hangers. Set the Tem-
perature selector to
Medium or Low heat.
OPERATING YOUR DRYER
continued on next page

12
OPERATING YOUR DRYER
FLUFF AIR CYCLE
The chart below includes examples of items that
require drying without heat. Use the Fluff Air cycle,
or place the items on a line or rack to air dry.
•Line dry bonded or laminated fabrics.
•Always follow care label directions when they are
available.
RUBBER, PLASTIC, HEAT-SENSITIVE FABRICS
Foam Rubber – Pillows, padded bras, stuffed toys
•Make sure coverings are securely stitched.
•Shake and fluff pillows by hand several times during the
Fluff Air cycle.
•Make sure pillows are completely dry. Foam rubber pillows
take a long time to dry.
Plastic – Shower curtains, tablecloths
Rubber-backed rugs
Olefin, Polypropylene, Sheer nylon
20 to 30
20 to 30
40 to 50
10 to 20
FLUFF AIR CYCLE*
(minutes)
TYPE OF LOAD
*Reset cycle as needed to complete drying.
CYCLE DESCRIPTIONS (CONT.)
FINISH GUARD®feature
(on some models)
When you are unable to remove a load from the
dryer as soon as it
stops, wrinkles can
form. The FINISH
GUARD feature peri-
odically tumbles,
rearranges, and fluffs
the load to avoid
wrinkles.
•On some models,
this feature is part of
the Cycle Control knob.
If you do not open the dryer door within a few
minutes after the cycle stops, the FINISH GUARD
feature automatically takes over to protect the load.
•On some models, you can turn the FINISH GUARD
feature On or Off with a selector. (See Step 4 in
“Starting Your Dryer” earlier in this section.)
•A signal will sound every few minutes while FINISH
GUARD is running if the Cycle Signal (End of Cycle
Signal) feature is set to On. On some models, this
signal is fixed and cannot be turned off. The signal
and cycle end when you open the dryer door.

13
USING THE DRYING RACK (AVAILABLE AS AN OPTION ON SOME MODELS)
Use the drying rack to machine-dry items you
would not necessarily want to tumble dry. The rack
gives you concentrated heat for efficient and
uniform drying. It also reduces noise when drying
heavy items such as tennis shoes.
To order a drying rack, call 1-800-253-1301,
from anywhere in the U.S.A. You will hear a record-
ing. Follow the instructions to place an order.
To use the drying rack:
1. Open dryer door.
2. Slide drying rack over the bottom of the dryer
door opening. Push
down to secure rack
on frame.
6. Push the Start button.
NOTE: The rack must be removed for normal
tumbling. Automatic cycles do not work with the
drying rack.
TIME*
(minutes)
60
60
90
30 to 40
RACK DRY
Wool sweaters
(Block to shape and lay flat on the rack)
Stuffed toys or pillows
(Cotton or polyester fiber filled)
Stuffed toys or pillows
(Foam rubber filled)
Sneakers or canvas shoes
CYCLE
Timed drying
Timed drying
Fluff Air
Fluff Air
TEMPERATURE
Low/Ex Low
Low
None; cycle is unheated.
None; cycle is unheated.
4. Close the door.
*Reset cycle as needed to complete drying.
5. Select the Timed drying cycle and temperature,
or the Fluff Air cycle.
3. Put wet items on top of the rack.
•Leave space between
the items so air can
reach all surfaces.
•See chart below for
suggested cycles and
settings for items that
might best be rack
dried. Drying time will
depend on amount of
moisture items hold.
NOTE: Make sure nothing hangs over the edge of
the rack.
TTFIT THIS OVER BO OM OF DOOR OPENING
OPERATING YOUR DRYER

14
Proper care of your dryer can extend its life and help your dryer operate efficiently.
CLEANING THE LINT SCREEN
CARING FOR YOUR DRYER
Every load cleaning
The lint screen is located in the door opening.
Clean it before each load. A screen blocked by
lint can increase drying time.
To clean:
1. Pull the lint screen straight up.
As needed cleaning
Laundry detergents and fabric softeners can cause
a residue buildup on the lint screen. This buildup
can cause longer drying times for your clothes, or
cause the dryer to stop before your load is com-
pletely dry. You may be able to see this buildup,
or the lint may be falling off the screen because it
is clogged.
Clean the lint screen with a nylon brush every six
months or more frequently if it becomes clogged
due to a residue buildup.
Use the following method:
1. Wet both sides of lint screen with hot water.
2. Wet a nylon brush with hot water and liquid
detergent; scrub lint
screen with the brush to
remove residue buildup.
2. Roll lint off the screen with your fingers. Do not
rinse or wash screen to
remove lint. Wet lint is
hard to remove.
3. Push the lint screen firmly back into place and
close the lid.
IMPORTANT:
•Do not run the dryer with the lint screen loose,
damaged, blocked, or missing. Doing so can
cause overheating and damage to both the dryer
and fabrics.
•Some towels made of synthetic fibers and natural
fibers (polyester and cotton blends) may shed
more lint than other towels, causing your dryer’s
lint screen to fill up faster. Be sure to remove
lint from the lint screen before and after drying
new towels.
•If lint falls into chute, double-check exhaust hood
and clean out lint if necessary.
3. Rinse screen with hot water.
4. Thoroughly dry lint screen with a clean towel;
replace in dryer.

15
CLEANING THE DRYER INTERIOR
Garments which contain unstable dyes, such as
denim blue jeans or brightly colored cotton items,
may discolor the dryer interior. These stains are not
harmful to your dryer and will not stain future loads
of clothes. It is helpful to dry unstable dye items
inside out to prevent dye transfer.
NOTE: Even after cleaning, these stains may
reappear when similar loads are dried.
To clean dryer drum:
1. Make a paste with powdered laundry detergent
and very warm water.
2. Apply paste to a soft cloth.
OR
Apply a liquid, non-flammable household cleaner to
the stained area and rub with a soft
cloth until all excess dye is removed.
3. Wipe drum thoroughly with a damp cloth.
4. Tumble a load of clean cloths or towels to
dry drum.
wWARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death,
explosion, or fire.
CARING FOR YOUR DRYER

16
The dryer light automatically turns on inside the
dryer drum when you
open the door.
To change drum light:
1. Unplug dryer or disconnect power.
2. Open the dryer door. Remove the screw that
holds the lens in place.
REMOVING ACCUMULATED LINT FROM INSIDE THE DRYER CABINET
Lint can gather inside the dryer and be a fuel
for fire. Lint should be removed every 2 years, or
more often, depending on dryer usage. Cleaning
should be done by a qualified person.
CHANGING THE DRUM LIGHT
CARING FOR YOUR DRYER
3. Remove the lens by pulling it down and away
from drum.
4. Push tab to allow bulb to swing out.
5. Remove the light bulb by turning it
counterclockwise.
6. Install light bulb by turning it clockwise. Replace
the bulb with a 25-watt, appliance bulb only.
7. Push bottom of light and socket assembly in until
tab locks.
8. Place the top of the lens onto the top of the
holder. Rotate the bottom of the lens down until
it is in place. Replace screw.
NOTE: It is very important that the lens is
replaced properly.
9. Plug in dryer or reconnect power.

17
TROUBLESHOOTING
Most laundering problems are easily solved if you understand the cause. Check the following list
for common laundry problems and the next page for common dryer problems. If you need
further assistance, see “Requesting Assistance or Service” on page 19.
NOTE: In the following list, the most common laundry problems are listed first.
COMMON LAUNDRY PROBLEMS
Problem...
Slow drying or clothes still wet
Lint
Static electricity
Wrinkling
Shrinking
Greasy spots/stains
Color change
Garment damage
Cause...
•Incorrect cycle or temperature setting selected.
•Full or clogged lint screen. (See page 14.)
•Exhaust vent clogged, restricted, or too long. (See pages 6-7 and
Installation Instructions.)
•Dryer located in room with temperature below 45° (7°C).
•Load too large and bulky to dry quickly.
•Drying heavy fabrics (denim, towels) with light fabrics (synthetics,
permanent press).
•Fabric softener sheet blocking exhaust grill inside dryer drum.
•Full lint screen. (See page 14.)
•Load not properly sorted.
•Overdrying, especially synthetic fabrics that cause lint-attracting
static electricity.
•Load size too big or heavy.
•Tissue or paper left in pockets.
•Pilling (surface fuzz caused by normal wear and laundering)
attracts lint.
•Overdrying.
•Dryer fabric softener improperly used. See package directions.
•Load includes synthetics, synthetic blends, permanent press, and
knit fabrics that build up static electricity.
•Overloading.
•Overdrying, especially permanent press and synthetic fabrics.
•Large items balling or rolling up.
•Clothes left in dryer at end of cycle.
•Overdrying.
•Fabric or garment is not designed for tumble drying.
•Dryer settings incorrect for fabric type.
•Care label instructions not followed.
•Dryer fabric softener improperly used. Do not add to a warm load.
•Drying soiled items.
•Drying dark colors with light colors.
•Drying colorfast colors with non-colorfast colors.
•Zippers, snaps, and hooks left open.
•Strings and sashes not tied to prevent tangling.
•Care label instructions not followed.

18
COMMON DRYER PROBLEMS
3. No heat
For gas dryers, is the valve open on
the supply line?
▼
For electric dryers, have you blown a
fuse or tripped a circuit breaker?
Electric dryers use 2 household fuses
or breakers. The drum may be turning
but you may not have heat.
4. Noises
If the dryer hasn’t been used forawhile,
there may be a thumping sound during
the first few minutes of operation.
If noises continue, call the Consumer
Assistance Center.
5. Odor
When operating a new dryer, the new
electric heating element may have
an odor.
Are household chemical odors being
drawn into dryer? Proper ventilation
must be used if painting or staining near the dryer.
NOTE: Store and use paints, varnishes, etc. away
from your dryer.
If you still have problems, see “Requesting Assist-
ance or Service” on page 19.
TROUBLESHOOTING
1. Dryer will not start.
Is the dryer door firmly closed?
▼
Are the controls set in an ON position?
▼
Did you firmly push the Start button?
▼
Is the power cord plugged in?
▼
Have you blown a fuse or tripped a
circuit breaker? Electric dryers use
2 household fuses or breakers.
2. Lint accumulation in hood or exhaust
vent, or extended drying times.
Is lint screen full?
▼
Is exhaust vent or outside exhaust
hood clogged with lint? Refer to
venting section on pages 6-7.

19
REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check “Troubleshooting” on pages 17-18. It may save
you the cost of a service call. If you still need help, follow the instructions below.
IFYOU NEED ASSISTANCE OR SERVICE
Call the Whirlpool Consumer Assistance Center
toll free at 1-800-253-1301. Our
consultants are available to
assist you.
When calling:
Please know the purchase date, and
the complete model and serial number of your
appliance (see page 2). This information will help us
better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line
of appliances
•Installation information
•Use and maintenance procedures
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speak-
ing, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and
repair parts distributors
Whirlpool service technicians are trained to fulfill
the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the authorized Whirlpool service company
in your area, you can also look in your telephone
directory Yellow Pages.
IFYOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recom-
mend that you only use FSP®factory authorized
parts. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new
WHIRLPOOL®appliance.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest authorized service center.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.

20
NOTES