Whirlpool 3967363 User manual

3967363
Compact Two Speed
Automatic Washers
A Note to You...........................................2
Washer Safety..........................................3
Parts and Features..................................4
Washer Installation..................................5
Using Your Washer..................................7
Starting your washer.............................7
Loading .................................................9
Selecting a cycle and time....................9
Drain and spin.....................................10
Using the liquid chlorine
bleach dispenser.................................11
Using the liquid fabric
softener dispenser...............................11
Manual clean lint filter.........................12
Understanding normal washer sounds ..12
Understanding what happens in
each cycle...........................................13
Caring For Your Washer .......................14
Troubleshooting ....................................15
Assistance or Service...........................18
Warranty.................................................20
In the U.S.A. for assistance or service,
call the Consumer Assistance Center:
1-800-253-1301
In Canada, for assistance or service,
see page 19.

2
A NOTE TO YOU
Thank you for buying a WHIRLPOOL*appliance.
The Whirlpool Brand is committed to designing quality products that consistently perform for you to make
your life easier. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care
Guide. It is full of valuable information about how to operate and maintain your appliance properly and safely.
Please read it carefully.
Also, complete and mail the Ownership Registration Card provided with your appliance. The card helps us
notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for your appli-
ance, you need to know your complete model number
and serial number. You can find this information on the
model and serial number plate (see the diagram on the
“Parts and Features” page for the location of the plate).
Please record the purchase date of your appliance and
your dealer's name, address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Model Number ______________________________
Serial Number________________________________
Purchase Date ______________________________
Dealer Name ________________________________
Dealer Address ______________________________
Dealer Phone ________________________________
1-800-253-1301
Our Consumer Assistance Center number is toll free.
In Canada, for assistance or service, see the “Assistance or Service” section.
To find detailed product information, the location of the nearest Whirlpool dealer or designated servicer, to
purchase an accessory item, or register your appliance on-line, please visit our Web site at
www.whirlpool.com
In Canada, visit our Web site at www.whirlpool.com/canada

3
WASHER SAFETY
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the
washer, follow basic precautions, including the following:
•Read all instructions before using the
washer.
•Do not wash articles that have been
previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry cleaning
solvents, other flammable or explosive
substances as they give off vapors that
could ignite or explode.
•Do not add gasoline, dry cleaning
solvents, or other flammable or explosive
substances to the wash water. These
substances give off vapors that could
ignite or explode.
•Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for 2 weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been
used for such a period, before using the
washing machine, turn on all hot water
faucets and let the water flow from each
for several minutes. This will release any
accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open
flame during this time.
SAVE THESE INSTRUCTIONS
•Do not allow children to play on or in the
washer. Close supervision of children is
necessary when the washer is used near
children.
•Before the washer is removed from service
or discarded, remove the lid.
•Do not reach into the washer if the basket
or agitator is moving.
•Do not install or store the washer where it
will be exposed to the weather.
•Do not tamper with controls.
•Do not repair or replace any part of the
washer or attempt any servicing unless
specifically recommended in this Use and
Care Guide or in published user-repair
instructions that you understand and have
the skills to carry out.
•See Installation Instructions for grounding
requirements.
You will be killed or seriously injured if you don’t
follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:
wDANGER
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

4
PARTS AND FEATURES
The drawings in this book may vary from your washer model. They are designed to show the different
features of all models covered by this book. Your model may not include all features.
Liquid chlorine
bleach dispenser
(p. 11)
Liquid fabric
softener dispenser
(p. 11)
Model and serial
number plate
(p. 2)
Temperature
selector
(p. 8)
Cycle
selector knob
(p. 8)
Start/Pause
button
(p. 8)
Cycle status
lights
(p. 8)
Basket
Tub
Manual clean
lint filter
(attached to
bottom of fabric
softener dispenser
– not shown)
(p. 12)
Load size selector
(p. 7)
To order Stand Kits:
•Washer Stand Kit for permanent installation,
secured to the wall:
–#49971, White
–#49978, Almond
NOTE: The wall must be strong enough to support
the washer’s weight. (Do not use in mobile homes.)

5
Hose connector
Locking collar
Water flow
button
Faucet adapter
PORTABLE ONE-FAUCET CONNECTION
NOTE: Make sure the lid is closed before
moving the washer.
•Use the hose connector provided with the washer
for a one-faucet connection.
•To convert Model LCR5232H for portable installa-
tion, call our Consumer Assistance Center number
at 1-800-253-1301 from anywhere in the U.S.A. In
Canada, call your authorized Whirlpool dealer.
•Set the Temperature Selector to Warm/Warm or
to Warm/Cold (depending on your model).
•Attach the hose connector to the faucet adapter
by pulling down on the locking collar while lifting
up on the connector until it snaps into place.
•Slowly turn the water faucet on all the way.
•Pull the electrical power cord from the storage
area in the back of the washer. Plug the power
cord into a 3 prong grounded outlet.
Water temperature adjustment:
Adjust water temperature as follows:
•Wash Water: Adjust faucets for wash water
temperature prior to the fill for wash.
•Rinse Water: Adjust faucets for temperature prior
to fill for rinse.
NOTE: Always use cold rinse water for permanent
press fabrics.
WASHER INSTALLATION
ELECTRICAL REQUIREMENTS
wWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result
in death, fire, or electrical shock.
A 120-volt, 60-Hz., AC-only, 15-or 20-ampere fused
electrical supply is required. Time-delay fuse or circuit
breaker is recommended.
GROUNDING INSTRUCTIONS
For your personal safety, this washer must be
grounded. Check with a qualified electrician or
serviceman if you are in doubt as to whether the
appliance is properly grounded. Do not modify the
plug provided with the appliance - if it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
•Model LCR7244H comes equipped for portable installation.
•Model LCR5232H comes equipped for permanent installation.
Both models can be converted to portable or permanent installation. In the U.S.A., call our Consumer
Assistance Center and in Canada, contact your authorized Whirlpool dealer to obtain kit numbers.

6
PORTABLE ONE-FAUCET CONNECTION (CONT.)
To disconnect washer:
•Unplug the electrical power cord and put it back in
its storage area.
•Turn the water faucet off.
•Press the red water flow button to release the
water pressure.
•Move the locking collar down and pull the hose
connector down to disengage from the faucet
adapter.
•Drain water from the hoses through the hose
connector.
•Hang the hoses on the storage rack.
PORTABLE TWO-FAUCET CONNECTIONS
IMPORTANT: Whirlpool Service Kit #3430190 must
be purchased when using a portable model on a
two-faucet connection.
NOTE: Make sure the lid is closed before
moving the washer.
If you have two separate water connections, your
washer can be connected to both the hot and cold
water faucets. For more information about a service
kit, contact your authorized Whirlpool dealer.
To connect the washer:
•Insert one new, flat washer into each end of the
water inlet hoses. Check that washers are firmly
seated in the couplings.
•Connect the hot and cold water inlet hoses to the
hot and cold faucets.
•Secure the drain hose to the sink or standpipe.
•Slowly turn the water faucets on all the way.
•Plug the power cord into a 3 prong grounded
outlet.
To disconnect the washer:
•Unplug power cord and return it to the storage
area.
•Turn water faucets off.
•Disconnect the drain and water supply hoses.
Hang them on the storage rack.
Locking collar
Water flow button Hose connector
C
H
WASHER INSTALLATION
WASHER
COUPLING
Coupling Washer

7
7
STARTING YOUR WASHER
1. Measure detergent and pour it into the
washer. If desired, add powdered or liquid color-
safe bleach.
2. Drop a sorted load of clothes loosely into your
washer.
•Load evenly to maintain washer balance.
•Mix large and small items. See the “Loading”
section.
3. (OPTIONAL STEP) If desired, add measured
liquid chlorine bleach to the bleach dispenser.
See “Using the liquid chlorine bleach dispenser”
later in this section.
4. (OPTIONAL STEP) If desired, pour measured
liquid fabric softener into the liquid fabric
softener dispenser. See “Using the liquid fabric
softener dispenser” later in this section.”
5. Close the washer lid.
6. Set the Load Size selector to the correct setting
for your wash load and the type of fabric being
washed.
•Choose a water level that allows the load to
move freely. See “Loading” later in this
section.
•To change the setting after the water has
started filling, turn the selector to a different
setting.
wWARNING
Fire Hazard
Never place items in the washer that are
dampened with gasoline or other
flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any
type of oil on it (including cooking oils).
Doing so can result in death, explosion,
or fire.
USING YOUR WASHER
continued on next page

8
8
USING YOUR WASHER
STARTING YOUR WASHER (CONT.)
7. Select a wash/rinse temperature with the
Temperature selector.
Match the water
temperature with the type
of fabric and soils being
washed.
•Use the warmest water safe for fabric.
•Follow garment label instructions.
HOT: 111°F (44°C) or above.
– Whites and pastels.
– Heavy and greasy soils.
WARM: 90 to 110°F (32 to 43°C).
– Bright colors.
– Moderate to light soils.
COLD: 70 to 90°F (21 to 32°C).
– Colors that bleed or fade.
– Light soils.
For portable use:
•Set the Temperature selector to Warm/Warm or
Warm/Cold (depending on
your model).
•To select a different wash
or rinse water temperature,
adjust the faucet prior to
the wash or rinse water fill.
8. Turn the Cycle Selector knob to the desired
wash cycle. See “Selecting a
cycle and time” later in this
section.
9. Push the Start/Pause button to start the
washer.
NOTE: The cycle selector
knob will NOT rotate as the
cycle progresses.
•The Cycle Status lights
indicate the operation being
performed within the cycle.
•When the cycle is com-
plete, all Cycle Status lights
will be Off.
NOTE: To change a cycle selection after the
cycle has started, turn the Cycle Control knob
to Off, then select a new cycle.
Stopping/restarting your washer
•To pause the washer at any time, push the
Start/Pause button. The Cycle Status lights will
flash while the washer cycle is paused. If left in
pause, the cycle will terminate after 2 hours.
•To restart the washer, close the lid (if necessary)
and push the Start/Pause button.
•To cancel cycle, turn Cycle Selector knob to Off.
Cycle Status lights will turn off.
NOTE: When lid is opened during a cycle, all
machine operation will stop. Cycle will resume when
lid is closed.
Cycle Status
Wash
Rinse
Final Spin

9
9
USING YOUR WASHER
LOADING
Loading suggestions
For these suggested full-sized loads, set the Load Size selector to the highest load size setting.
COMPACT WASHERS
Permanent Press
6 shirts
– or –
2 double sheets
2 pillowcases
– or –
2 single sheets
2 pillowcases
Knits
2 slacks
2 shirts
– or –
3 dresses
Delicates
1 camisole
2 slips
2 panties
2 bras
1 nightie
1 half slip
Mixed Load
1 pair slacks
2 pillowcases
2 shirts
1 T-shirt
Heavy Work Clothes
3 work shirts
2 pair pants
Towels
9 bath towels
– or –
6 bath towels
3 hand towels
6 wash cloths
SELECTING A CYCLE AND TIME
This section illustrates and describes the wash
cycles you can select with the Cycle Selector knob.
Use this information to help you make the best cycle
selections for your wash loads. Each cycle is
designed for different types of fabrics and soil levels.
Depending on your model, your washer may have
either seven or five cycles.
The cycle descriptions which follow apply to both
models, except where noted.
•Refer to page 13 to help you understand what
happens during a wash cycle.
NOTE: During Spin, the washer will cycle On and Off.
This is normal.

10
SELECTING A CYCLE AND TIME (CONT.)
7-cycle model 5-cycle model
Delicates Cycle
The Delicates cycle features a reduced agitation
speed for gentle soil removal, and low spin speeds to
reduce wrinkling. Use this 8-minute cycle to clean
delicate items and washable knits that are lightly to
moderately soiled.
Soak Cycle
The Soak cycle features brief periods of agitation and
soak time. Use this 30-minute cycle to remove heavy
soils and stains that need pretreatment. Use warm
water when soaking laundry. (Hot water can set
stains.) Use the amount of detergent or presoak
additive recommended by manufacturer.
•When soaking with color safe bleach, you may
extend the soak cycle for up to 2 hours by lifting the
lid.
•When using liquid chlorine bleach, never extend the
soak cycle. Prolonged soaking with liquid chlorine
bleach may damage clothes.
•When soaking with detergent alone, soak for at least
5 minutes.
•When the Soak cycle ends, add detergent and set a
new wash cycle.
NOTE: During the agitation and soak time, the wash
Cycle Status light will be on.
USING YOUR WASHER
DRAIN AND SPIN
The Drain and Spin Only cycle helps shorten drying
times for some heavy fabrics or special-care items
by removing excess water.
Super Wash cycle
(on 7-cycle models)
The Super Wash cycle (18 minutes) features an
extended wash time for washing heavily soiled
loads that need maximum soil removal.
For improved cleaning, use twice the amount of
detergent recommended for a wash cycle.
Cottons Cycle
The Cottons cycle features high agitation and
longer spin speeds to shorten drying time. Use this
cycle for cleaning sturdily-constructed cotton and
linen fabrics.
•On the 7-cycle model, select 10 or 14 minutes
of wash time, depending on whether your wash
load is lightly or moderately soiled.
•On the 5-cycle model, use 14 minutes of wash
time.
Permanent Press Cycle
The Permanent Press cycle features high
agitations, a cool-down rinse and low spin speeds
to reduce wrinkling. Use 10 minutes of wash time to
clean permanent press and some synthetic fabrics
that are moderately soiled.
1. For a drain and spin, turn the Cycle Selector
knob to the Drain and Spin Only setting.
2. Push the Start/Pause button. The washer drains,
then spins.

11
USING THE LIQUID FABRIC SOFTENER DISPENSER
1. Add detergent and load clothes into the basket.
2. Pour liquid fabric softener into the dispenser using
the amount recommended on the package. Avoid
dripping or spilling any fabric softener on the load.
3. Dilute fabric softener with warm water.
Fill dispenser with warm water until liquid reaches
the cross bar in the opening.
4. Start the washer. Diluted fabric softener will be
added to the load during the rinse cycle.
NOTE: Do not stop the washer before the rinse part
of the cycle begins. Staining can occur.
Cleaning the liquid fabric softener dispenser
Flush dispenser periodically with warm water, as
illustrated.
•To remove the dispenser, grasp the top of the
dispenser with both hands. Squeeze and push
upward with thumbs to remove.
•Clean dispenser by holding under water faucet.
Replace after cleaning.
NOTE: Do not wash clothes with this dispenser
removed. Do not add detergent or bleach to
dispenser. The dispenser is for liquid fabric
softener use only.
USING YOUR WASHER
Flush to clean
USING THE LIQUID CHLORINE BLEACH DISPENSER
Always measure liquid chlorine bleach. Do not
guess. Never use more than 1 cup (250 mL) for a
full load. Use less with smaller Load Size settings.
Follow manufacturer’s directions for safe use. Use a
cup with a pouring spout to avoid spilling.
1. Load the washer.
2. Pour measured liquid chlorine bleach carefully
into the dispenser. Do not let bleach splash,
drip, or run down into washer basket. Undiluted
bleach will damage any fabric it touches.
3. Start the washer. Bleach will be diluted and
dispensed automatically during wash part of
cycle.
NOTE: Do not use this dispenser to add powdered
chlorine or color safe bleach to your wash load. The
dispenser is for liquid chlorine bleach use only.

12
USING YOUR WASHER
Lint filter
MANUAL CLEAN LINT FILTER
Clean filter after every load.
1. To remove, grasp the top of the fabric softener
dispenser with both hands. Pull upward to
remove top of fabric softener dispenser. Lint filter
is attached to the end of the shaft.
2. Wash or wipe the lint filter clean.
3. Push lint filter and fabric softener dispenser firmly
back into agitator.
UNDERSTANDING NORMAL WASHER SOUNDS
Your new washer may make sounds that your old
one didn’t. Because the sounds are unfamiliar, you
may be concerned about them.
The following describes some of the normal sounds
you may hear and what causes them.
During Drain
The rate that water is drained from your washer
depends on your installation. If water is drained quickly
from the washer, you may hear air being pulled
through the pump. This happens during the end of
draining.
After Wash and Before Drain
When the cycle changes from washing to draining,
you may hear a noise as the gearcase shifts.
During Spin
The washer will cycle On and Off.

13
USING YOUR WASHER
UNDERSTANDING WHAT HAPPENS IN EACH CYCLE
When the Cycle Selector knob is set to a number
and the Start/Pause button is pushed, the washer
fills (to the selected load size) before agitation and
timing start. The washer begins agitating
immediately after filling; agitation occurs only with
the washer lid down.
NOTES:
•Cycle Selector knob will NOT rotate as the cycle
progresses.
•The Cycle Status lights will change as the cycle
progresses.
•During Spin, the washer will cycle On and Off.
Fill
▼
Wash selected time
▼
Drain†– No agitation
▼
Spin
▼
WASH RINSE
Fill
▼
Rinse
▼
Drain – No agitation
▼
Spin
▼
Off
†The Permanent Press cycle partially drains, fills,
agitates briefly, and drains.

14
WINTER STORAGE, MOVING, VACATION CARE
CARING FOR YOUR WASHER
CLEANING YOUR WASHER
Cleaning the exterior
Use a soft, damp cloth or sponge to wipe up any
spills such as detergent or bleach.
Occasionally wipe the outside of
your washer to keep it looking new.
Cleaning the interior
Clean your washer interior by mixing 1 cup (250 mL)
of chlorine bleach and 2 cups (500 mL) of detergent.
Pour this into your washer and run it through a
complete cycle using hot water. Repeat this process
if necessary.
NOTE: Remove any hard water deposits using
only cleaners labeled as washer safe.
Install and store your washer where it will not
freeze. Because some water may stay in the hoses,
freezing can damage your washer. If storing or
moving your washer during freezing weather,
winterize it.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 quart (1 L) of R.V.-type antifreeze in the
basket.
4. Run washer on a drain and spin setting (see the
“Drain and spin” section) for about 30 seconds
to mix the antifreeze and water.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
5. Run the washer through a complete cycle with
1 cup (250 mL) of detergent to clean out
antifreeze.
Non-use or vacation care:
Operate your washer only when you are at home. If
you will be on vacation or not using your washer for
an extended period of time, you should:
•Unplug the power supply cord or turn off electrical
power to the washer.
•Turn off the water supply to the washer. This helps
avoid accidental flooding (due to a water pressure
surge) while you are away.
INLET HOSES
Replace inlet hoses after 5 years of use to reduce
the risk of hose failure. Inspect and replace inlet
hoses if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.

15
TROUBLESHOOTING
COMMON WASHING PROBLEMS
Problem...
Washer leaks
Washer won’t
drain/spin
Wet loads
Washer continues
to fill/drain or
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
Washer makes
noise
Won’t fill/rinse/
agitate or wrong
temperature
Solution...
•Check faucet connection. See
“Washer Installation.”
•Tighten hoses. See "Washer
Installation.”
•"Reseat (reposition) washers. See
"Washer Installation."
•Unclog drain.
•Redistribute the load, or reduce
load size.
•Straighten or unclog hose.
•Close the lid.
•Use less detergent.
•Check electrical source or call
electrician. Do not use extension
cords.
•Choose a cycle with a higher spin
speed.
•Cold rinses leave loads wetter than
warm rinses. This is normal.
•Raise the drain hose. It must be
higher for proper operation.
•Redistribute load.
•Level washer.
•This is normal.
•Plug in power cord.
•Close the lid.
•Push the Start/Pause button to start
the washer.
•Turn on water.
•Reverse hoses.
•Straighten hoses.
Cause...
•Hose not properly attached to the faucet
adapter.
•Water inlet hoses not tight.
•Inlet hose washers not properly seated.
•Drain is clogged.
•During wash or rinse fill, the water is
deflecting off load. Washer is overloaded
or load is unbalanced.
•Drain hose is kinked or clogged.
•Lid is open.
•Too much detergent – excessive sudsing.
•Low voltage or using an extension cord.
•Wrong cycle for load being washed.
•Cold rinses.
•Top of drain hose is lower than water
level in washer.
•Load is unbalanced.
•Washer is not level.
•Gears engaging after drain and
before spin.
•Power cord not plugged in.
•Lid is open.
•Washer in Pause status.
•Water is turned off.
•Hot and cold hoses are reversed.
•Hoses are kinked.
continued on next page

16
TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Solution...
•Plug in power cord.
•Check electrical source or call
electrician.
•Replace fuse or reset circuit
breaker. If problem continues,
call electrician.
•Do not use extension cords.
•During Spin, the washer will cycle
On and Off. This is normal.
•Wash smaller loads.
•Sort lint givers (towels, chenille)
from lint takers (corduroy,
synthetics). Also sort by color.
•Lint can be trapped in load if
overloaded. Wash smaller loads.
•Clean out pockets before washing.
•Use enough detergent to hold
lint in water.
•Use wash water warmer than 70°F
(21°C).
•Use wash water warmer than 70°F
(21°C).
•Loads should move freely during
wash. Wash smaller loads.
•Do not pour chlorine bleach directly
on load. Wipe up bleach spills.
Undiluted bleach will damage fabrics.
•Clean out pockets before washing.
Zip zippers before washing.
•Mend rips and broken threads in
seams before washing.
•Add fabric softener to the fabric
softener dispenser. Do not drip
fabric softener on clothes.
•Install an iron filter.
•Use enough detergent to remove
soil and hold it in suspension.
•Sort dark clothing from whites and
lights.
•Unload the washer as soon as it
stops.
Cause...
•Power cord not plugged in.
•No power at plug.
•Fuse blown or circuit breaker open.
•Using an extension cord.
•Washer is in Spin status.
•Washer is overloaded.
•Improper sorting.
•Overloading.
•Paper or tissue in pockets.
•Not enough detergent.
•Detergent not dissolving.
•Wash water colder than 70°F (21°C).
•Overloading. Improper use of washer.
•Improper use of chlorine bleach.
•Sharp items not removed from pockets;
fasteners not fastened.
•Items damaged before washing.
•Improper use of fabric softener.
•Iron (rust) in water.
•Not enough detergent used, causing soil
to be redeposited.
•Dye transfer due to not sorting loads
properly.
•Dye transfer due to not unloading
washer promptly.
Problem...
Washer stops
Residue or lint
on load
Tearing
Stains on load

17
TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Solution...
•Unload the washer as soon as it
stops.
•Use the Permanent Press cycle
(if available) to reduce wrinkling.
•Loads should move freely during
wash. Wash smaller loads.
•If safe for fabric, use warm or hot
wash water. Use cold rinse water.
•Reverse hoses.
•Loads should move freely during
wash. Wash smaller loads.
•Do not wrap items around agitator.
•Sort dark clothes from whites and
lights.
•Use hot or warm washes, if safe for
fabric. Hot water should be at least
111°F (44°C) to clean heavy or
greasy soils.
•Use more detergent for washing
heavy soils in cold or hard water.
•Use more detergent when washing
in hard water.
Cause...
•Not removing load promptly.
•Wrong cycle for fabrics being washed.
•Overloading.
•Wash water not warm enough to relax
wrinkles. Using warm rinses.
•Hoses reversed.
•Overloading.
•Clothes wrapped around agitator.
•Dye transfer.
•Wash temperature too low.
•Not enough detergent.
•Hard water.
Problem...
Load is wrinkled
Load is
tangled/twisted
Gray whites,
dingy colors

18
Call our Consumer Assistance Center at
1-800-253-1301. Our consultants
are available to assist you.
When calling:
Please know the purchase date, and
the complete model and serial number
of your appliance (see “A Note to You” section).
This information will help us better respond to
your request.
Our consultants provide assistance with:
•Features and specifications on our full line
of appliances
•Installation information
•Use and maintenance procedures
ASSISTANCE OR SERVICE
IF YOU NEED ASSISTANCE OR SERVICE IN THE U.S.A.
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speak-
ing, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and
repair parts distributors.
Whirlpool designated service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United States.
To locate the designated service company in your
area, you can also look in your telephone directory
Yellow Pages.
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recom-
mend that you only use FSP* factory specified
parts. These parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
WHIRLPOOL* appliance.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center or your nearest
designated service center.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
us with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.

19
IF YOU NEED ASSISTANCE OR SERVICE IN CANADA
2. If you need service†...
Contact Inglis Limited from anywhere in Canada at
1-800-807-6777.
1. If the problem is not due to one of the items
listed in “Troubleshooting”†...
Contact the dealer from whom you purchased your
appliance, or call the Inglis Limited
Consumer Relations Center
toll free, 8:30 a.m. – 6 p.m. (EST),
at 1-800-461-5681.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to Inglis
Limited with any questions or concerns at:
Consumer Relations Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
†When asking for assistance or service, please
provide a detailed description of the problem,
your appliance’s complete model and serial
numbers, and the purchase date. (See the
“A Note to You” section.) This information
will help us respond properly to your request.
ASSISTANCE OR SERVICE
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we
recommend that you only use FSP* factory specified
parts. These parts will fit right and work right, because
they are made to the same exacting specifications
used to build every new WHIRLPOOL* appliance.
To locate FSP replacement parts in your area,
call your nearest designated service center.

* Registered Trademark of Whirlpool, U.S.A.,
Inglis Limited licensee in Canada
3967363
© 1999 Whirlpool Corporation 3/99
Printed in Mexico
WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental
or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state or province to province.
Outside the United States and Canada, a different warranty may apply. For details, please contact your
authorized Whirlpool dealer.
If you need assistance or service, first see the “Troubleshooting” section of this book. After checking “Trouble-
shooting,” additional help can be found by checking the “Assistance or Service” section. In the U.S.A., call our
Consumer Assistance Center at 1-800-253-1301.
For information in Canada:
Please contact your authorized Whirlpool dealer or call the Consumer Relations Center at 1-800-461-5681
(toll free) between 8:30 a.m. and 6 p.m. EST from anywhere in Canada.
For assistance or service in Canada:
If you need assistance or service in Canada, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Assistance or Service” section.
WHIRLPOOL CORPORATION WILL NOT PAY FOR
A. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to
replace house fuses or correct house wiring or plumbing.
B. Repairs when your washer is used in other than normal, single-family household use.
C. Pickup and delivery. Your washer is designed to be repaired in the home.
D. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper
installation or installation not in accordance with local electrical and plumbing codes.
E. Any labor costs during the limited warranties.
F. Replacement parts or repair labor costs for units operated outside the United States and Canada.
G. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
H. In Canada, travel or transportation expenses for customers who reside in remote areas. 2/99
WHIRLPOOL*
AUTOMATIC WASHER WARRANTY
(U.S.A. AND CANADA)
WHIRLPOOL CORPORATION WILL PAY FOR
FSP* replacement parts and repair labor to correct defects in materials or
workmanship. Service must be provided by a Whirlpool designated
service company.
FSP replacement parts for any part of gearcase assembly if defective in
materials or workmanship.
FSP replacement parts for any top and lid rust.
FSP replacement parts for outer tub should it crack, or fail to contain
water, due to defective materials or workmanship.
LENGTH OF WARRANTY
FULL ONE-YEAR
WARRANTY
FROM DATE OF PURCHASE
LIMITED FIVE-YEAR
WARRANTY
FROM DATE OF PURCHASE
LIMITED TEN-YEAR
WARRANTY
FROM DATE OF PURCHASE