Whirlpool LSR4311DQO Troubleshooting guide

&Through
1Washer
tInstallation&
iOperatingGuide
! ModelNo.
i LSR4311DQO
DisplayUnit Only
Not ForResale
wWLLO56/3947954
i/l’i@

If you have any problems or questions regarding
your See-Through Washer,please contact your
Whirlpool Account Manager or
Field Marketing Representative
or call toll-free:
l-800-253-1301

I
Unit Not for Resale!
Whir/poolCorporationhasbuilt this demonstrationunit
to showyour customershowWhir/poolAutomatic
Washerscreaterollover at all agitationspeedswith the
newXtra RollActionTMAgitator.
TO ORDER SEE-THROUGH WASHER
FREEDEMO MATERIALS,
CALL WHIRLPOOL FULFILLMENT
l-800-643-3444
Havethe form numbersreadyfor the itemsyou need:
1See-ThroughWasherInstruction Manual # WWLL053
(included in your demonstration kit)
200 RedIWhite/ BlueChips # WWLD041
(included in your demonstration kit)
10White Poly-Cotton Swatches # WWLPl21
(not included in your demonstration kit)
1Point-of-PurchaseKit should accompanyyour
see-throughwasherupon delivery.PleasecalI the
abovenumber if you did notreceiveone,and
order form #WWLP118.

Installation Instructions
Your‘demo model must be installed using the
following manual fill method.
Placethe Unit into
position on the sales
floor, preferablyon an
end capnext to a
Whirlpool 34peed
washer.
With pliers,removethe
yellow plug at the base
of the washerin the
back.Theplug must be
completely removedfor
the self-levelinglegsto
be released.
Insert levelinglegsinto
correct holesat each
front corner of washer
until nutstouch
washer.Do not tighten
nuts until step6.
I
r
2

Installation Instructions
0
Tilt washerforward,
raisingbacklegs1”off of
floor to adjust rear
self-levelinglegs.Gently
lower washerto floor.
Checklevelnessof the
washerby placinga
carpenter’slevelon the
top of the washer,first
sideto side;then front to back.
If washeris not level,
screwthe front legsup
or down to adjust and
repeatstep4.
Once the washeris level,
usewrenchto turn nuts
on front legsup tightly
againstwasherbase.If
nuts are not tight against
washerbase,the washer
may vibrate.

Installation Instructions
Verify that the drain
plug is securedin the
drain port asshown.
Manually fill the basket
(usinga bucketor
gardenhose)with 20-23
gallonsof water (A). Fill
to top of gasketon
basket.Setthe Water
Options dial to “Without
Water.”(B)*
*If youarerunningthedemonstrationmodelwithoutanywaterat all,
youmustaddat leastI pint of waterto thebasketfor properoperation.
Checkregularlyfor evaporationandrepeatasneeded.
4

Installation Instructions
Pushthe Timer dial in
(Washeris now in OFF
position)
With a screwdriver,turn
the DrainIAgitate Switch
on the backof the
washerto “Agitate”
Loadthe 200 colored
chipsinto the machine.
(SeePage1for how to
order your freedemo
swatches.)
Setthe Demonstration
Options dial to desired
function (“All Speeds
Continuous” isthe
recommended
demonstration mode)
L
1

Installation Instructions
Plug-inthe unit usinga 20 amp 3-pronged,electrically
grounded extensioncord not longer than 50 feet.
Turn the lights on with
the Light rocker switch
on the backof the
machine.
Pull the timer on. Pull
The unit may now beoperated usingthe Demonstration
Options listed in the DemonstrationInstruction sectionof
this manual.
6

ToDrain Unit
CilW
ater may besiphonedinto a drain or 25-gallon container
u 1
on wheels.
8
To changefrom plug to
drain hose,turn machine
off and put option dial
to “One Speed
Continuous” (A). Turn
the timer dial to HIGH
speed(B).
With a screwdriverturn
the Drain/Agitate switch
to “Agitate” and turn the
machineon.
(41
While machineis
w agitating, removeplug cap
and put drain hoseon.
Somewater may drip out
or spill.Turn machine I
OFFand turn
Drain/Agitate switchto
DRAIN. Direct a drain I
hoseinto a drain (or a 25-30 gallon
trash container with wheels also works).

I I
Demonstration Kit & Materials
1Hanger - for hanging this booklet on the
back of the unit.
8
200 colored chips
1Service Request Fax Form (on back page
of Instruction Manual). Make Xerox copies
as needed.
10 Poly-Cotton Swatches can be obtained by
ordering through Whirlpool Fulfillment.
(See page 1)
Only use the poly-cotton skatches provided by Whirlpool Fulfillment in
your demonstrations. These poly-cotton swatches have been tested to
sustain many hours of agitator demonstrations. Other Fabrics,when left
standing in water, or agitating For long periods of time, will become
mildewed and weak, as well as cause the water to cloud.
8

Carefor the See-ThroughWasher
l Keep the viewing glass clean by wiping down
with a soft cotton cloth.
DO NOT USE PAPERTOWELS.THEY WILL
SCRATCH THE SURFACE.
l It is important to keep the water in the
dlemonstration model clean and clear for the
blestvisibility inside the washer. When you
nlotice the water is becoming cloudy or dirty,
it is time to change the water.
l Liimited contact with the water helps keep it
cl,eaner longer. The Point-of-Sale piece that lays
on the washer-top is intended to help keep
customers from opening the lid.
later inside the washer once or twice a mont
hanges will be determined by the type of wa
9

Operating Instructions
You and your customers have three
demonstration options to choose from
All SpeedsContinuous- preferredoperationmode
l SetDemonstrationsOptions dial to “All SpeedsContinuous”
l PullTimer on
All SpeedsOnce- demonstrateeachmodeonce
l SetDemonstrationsOptions dial to”AIl SpeedsOnce”
l PullTimer on (will operate until timer reachesOFFposition)
l Pushto start or restart
OneSpeedContinuous- demonstrateonemodeon/y
l SetDemonstrationsOptions dial to “One SpeedContinuous”
l SetTimer dial to desireddemonstration speedHigh, Low,
Extra Low,HandWashables
l Pull timer on
Optiotk Dial Timir Dial
If you are running the demonstration unit non-stop for more
than 4 hours, set the Options Dial to”All SpeedsContinuous.”

UniqueParts for Service
Control Panel
mh
Light and
Drain/Agitate
Switcheson
backof console
f
Lid Assembly
consistingof lid,
lid cutout and lid
window
Front Panel
h Assembly consisting
of front panel
cutout and window
11

Uniq~ueParts for Service
Light Bracket
Lighting b
holes
Basketwith
See-Through
window and
gasket
Gear Case
12

Whirlpool is Responsible for the Following:
l Labor and parts for repairing the unit
l Furnishing demonstration materials
l Hauling the unit after demonstration
APPLIANCES

TO
REQUEST
SERVICE
FAXto: CACPartnerTeam
FAXPH#: l-800-545-9093
Note: Pleasecontacta localservicerandrequest
servicefor thewasherbelow
SERVICEREQUESTFORWHIRLPOOL
SEE-THROUGHWASHER
DEALElR
INFORMATION
WASHER
INFORMATION
StoreName:
Store#:
ContactPerson:
Phone#:
StoreAddress:
Model#: LSR4311DQO
Serial#:
Descriptionof
Problem:
I
SERVICE INSTRUCTIONS
Pleasecontactthedealerlisted.Pleasearrangeto servicethewasher
IMMEDIATELY.
BillRework#R22591for all laborandcommonparts.
FAX:[phone] for all uniqueparts. PHONE:[phone]
CAC
ROUTIING
INFORMATION
ServiceName:
ServicePh#:
ServiceFAX: