Whirlpool WTW4950XW2 User manual

TOP-LOADING
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
GUIDE D'UTILISATION
ET D'ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITI_ A FAIBLE
CONSOMMATION D'EAU
AVEC CHARGEMENT PAR
LE DESSUS
Para una versi6n de estas instrucciones en espa_ol, visite www.whirlpookcom
Table of Contents
WASHER SAFETY ............................................................. 2
WHAT'S NEW UNDER THE LID? ..................................... 3
CONTROL PANEL AND FEATURES ................................ 4
CYCLE GUIDE ................................................................... 6
USING YOUR WASHER .................................................... 7
WASHER MAINTENANCE ...................................................10
TROUBLESHOOTING ........................................................... 12
WARRANTY...............................................................................17
ASSISTANCE OR SERVICE ........................ BACK COVER
Table des matibres
S¢::CURIT¢: DE LA LAVEUSE .......................................... 18
QUOI DE NEUF SOUS LE COUVERCLE? ..................... 19
TABLEAU DE COMMANDE ET
CARACTg::RISTIQUES ..................................................... 20
GUIDE DE PROGRAMMES ............................................ 22
UTILISATION DE LA LAVEUSE ...................................... 24
ENTRETIEN DE LA LAVEUSE ............................................. 27
Dg::PANNAGE.......................................................................... 29
GARANTIE ...............................................................................35
ASSISTANCE OU SERVICE ...... COUVERTURE ARRIERE
Designed to use only HE High Efficiency
detergents.
Congue pour I'utilisation d'un d6tergent haute
efficacit6 seulement.
W10280546A
W10280547A - SP

WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injuryto persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry=cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. Ifthe hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach intothe washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where itwill be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user=repair instructionsthat you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
this time. SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains a chemical known to the State of California to cause cancer.
WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
2

WHAT'S NEW UNDER THE LID?
Cleaning with Less
Traditional agitator-style
washing machine
Washer with low-water
washplate wash system
The most striking difference in your new washer is the
low-water washplate wash system. The washer automatically
adjusts the water level to the load size--no water level selector
is needed.
When loading the washer with dirty laundry, fill it evenly
around the basket wall.
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will find a step-by-step description in the "Cycle
Status Lights" section.
As the washer dampens and moves the load, the level of the
clothes will settle in the basket. This is normal, and does not
indicate that more clothes should be added.
IMPORTANT: You will not see a washer basket full of water
like with your past agitator-style washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be
marked "HE" or "High Efficiency." Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Use only High Efficiency (HE) detergent.
Concentrated Cleaniag
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
The washplate moves the load while water is added in small
amounts until the load is wet. This low-water wash method
uses less water and energy compared to a traditional
agitator-style washer.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.

CONTROL P EL FEATURES
TEMPERATURE
all coldr_ses
FABRIC SOFTENER
EXTRA RINSE ADDED
_ EcoBOOST
O TEMPERATURE
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water safe
for your fabric.
• Warm and hot water will be cooler than what your previous
washer provided.
• Even in a cool water wash, some warm water may be
added to the washer to maintain a minimum temperature.
CYCLE OPTIONS
The following options may be added to most cycle.
See "Cycle Guide" for additional details.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER
This option must be set to "Yes" if using fabric softener
during a cycle.
ECOBOOST TM option
The EcoBOOST TM option allows you to increase your
energy savings on your wash cycles. When this option is
used, the wash cycle will use slightly cooler wash water
than the selected temperature.
WASH CYCLE
Use the Wash Cycle to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See "Cycle Guide" for detailed descriptions of cycles.
OSTART/PAUSE/UNLOCK BUTTON
Press to start the selected cycle; press again to pause the
cycle and unlock the lid.
NOTE: if the washer is spinning, it may take several
minutes to unlock the lid. Press and hold 3 sec to cancel
a cycle.
OCYCLE STATUS LIGHTS INDICATOR
Sensing Wash Rinse Spin Done
The Cycle Status Lights show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
SENSING
Sensing Wash Rinse Spin Done
When the START/Pause/Unlock button is pressed, the
washer will first perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make a
slight turn, and the lid will unlock briefly before locking again.
Once the lid has locked the second time, the washer will use
short, slow spins to estimate the load size. These sensing
spins may take 2 to 3 minutes before water is added to the
load and you may hear the hum of these spins. Ifthe sensing
light is on, then washer is working properly. The washer will
then move the load briefly, pause to allow water to soak in to
the load, and resume adding water. This process may repeat
until the correct amount of water has been added for the
load. You may also hear water flowing through the dispenser,
adding detergent to the load.
NOTE: Avoid opening lid during sensing. The sensing
process will start over when the washer is restarted. The
sensing light may also come on during the Soak and Wash
portions of the cycle. This is normal.
WASH
Sensing Wash Rinse Spin Done
You will hear the washplate moving the load. Unlike
traditional washers, the load is not covered with water.
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. The
motor sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
4

RINSE
Sensing Wash Rinse Spin Done
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. Always select "Yes" for Fabric
softener to be added when using the Fabric Softener option.
Some cycles will use a spray rinse.
SPiN
Sensing Wash Rinse Spin Done
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
LiD LOCKED
To allow for proper load sensing and
spinning, the lid will lock and the Lid
Locked light will turn on. This light
indicates that the lid is locked and
cannot be opened.
ILid
Locked
If you need to open the lid, press START
Pause/Unlock
START/Pause/Unlock. The lid will unlock Ilold L)
once the washer movement has stopped. _'_1_'[_
This may take several minutes if the load
was spinning at high speed. Press
START/Pause/Unlock again to resume
the cycle. Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted.
DONE
........................... j
Sensing Wash Rinse Spin Done
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.

CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
Sturdy fabrics, colorfast
items, towels, jeans
Sturdy fabrics, colorfast
items, towels, jeans
Cottons, linens, sheets,
and mixed garment loads
Light weight cotton
and cotton blends
Super
Wash
Normal
Heavy
Normal
Regular
Normal
Light
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
High
High
High
High
Provides maximum wash time and action for tough stains
and soils. Use this cycle for heavily soiled or sturdy items.
Water-level sensing process may take longer for some
items than for others because they will absorb more water
than other fabric types.
Use this cycle for heavily soiled or sturdy items. Water-level
sensing process may take longer for some items than for
others because they will absorb more water than other
fabric types. This cycle features a spray rinse.
Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle features a spray rinse.
Use this cycle for light weight cottons that are lightly soiled.
This cycle features a spray rinse.
No-iron fabrics, cottons,
perm press, synthetics
Large items such as
sheets, sleeping bags,
small comforters, jackets,
and small washable rugs
Machine-wash silks,
hand-wash fabrics
Small loads, cottons,
polyester, perm press
Heavily soiled fabrics
Swimsuits and items
requiring rinsing without
detergent
Dripping wet item or
hand-washed items
No clothes in washer
Casual
Bulky
Items
Delicate
Quick
Wash
Soak
Rinse &
Spin
Drain &
Spin
Clean
Washer
with
AFFRESH TM
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Cold
N/A
Hot
Warm
Cool
Cold
Low
High
Low
High
No Spin
High
High
High
Use this cycle to wash loads of no-iron fabrics such as
sport shirts, blouses, casual business clothes, permanent
press, and blends.
Use this cycle to wash large items such as jackets and
small comforters. The washer will fill with enough water
to wet down the load before the wash portion of the cycle
begins, and uses a higher water level than other cycles. Do
not tightly pack basket.
Use this cycle to wash lightly soiled garments indicating
"Machine Washable Silks" or "Gentle" cycle on the care
label. Place small items in mesh garment bags before
washing. This cycle uses a higher, preset water level.
Use this cycle to wash small, lightly soiled loads of 2-3
items that are needed in a hurry. This cycle features a spray
rinse.
Use this cycle to soak small spots of set-in stains on
fabrics. After time has expired, water will drain, but washer
will not spin. this cycle uses a higher, preset water level.
Combines a rinse and high speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. This cycle uses a higher, preset water level.
Also use for loads that require rinsing only.
This cycle uses a spin to shorten drying times for heavy
fabrics or special-care items washed by hand. Use this
cycle to drain washer after cancelling a cycle or completing
a cycle after a power failure.
Use once a month to keep the inside of the washer fresh
and clean. Higher water levels and AFFRESH ®washer
cleaner work together to thoroughly clean the washer
interior. Use hot water for best results. J
*All rinses are cold.
**Spin speed is integrated into the cycle and can not be selected.
6

USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids,
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils),
Doing so can result in death, explosion, or fire.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1, Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small
object can pass under the washplate and become trapped,
causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and
colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
= When washing water-proof or water-resistant items, load
evenly. See "Cycle Guide" for tips and more information on
using the Bulky Items cycle.
• Use mesh garment bags to help avoid tangling when
washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care label instructions to avoid
damage to your garments.
Add a measured amount of HE
detergent into the basket.
IMPORTANT: Use only High Efficiency detergents. The
package will be marked "HE" or "High Efficiency." Low-water
washing creates excessive sudsing with a regular non-HE
detergent. Using regular detergent will likely result in longer
cycle times and reduced rinsing performance. It may also
result in component failures and noticeable mold or mildew.
HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer's
instructions to determine the amount of detergent to use.
Using Oxi or color-safe bleach:
If using an Oxi or color-safe bleach laundry boost product,
add to the bottom of the washer basket before adding
clothes.

Loadgarmentsinlooseheapsevenlyaroundbasketwall.Do
notwraplargeitemssuchassheetsaroundthewashplate;
loadtheminloosepilesaroundthesidesofthebasket.Try
mixingdifferentsizeditemstoreducetangling.
IMPORTANT."Donottightlypackorforceitems into washer.
Items need to move freely. Tightly packing can lead to poor
cleaning performance, and may increase wrinkling and
tangling.
to dispenser
Do not overfill, dilute, or use more than 1 cup (250 mL). Do
not use color-safe bleach or Oxi products in the same cycle
with liquid chlorine bleach.
This washer has been designed to allow FABRIC SOFTENER
the use of the Downy Ball®to dispense ADDED
fabric softener in the rinse cycle. Pour a
measured amount of Downy ®liquid fabric softener into the
Downy Ball ®, pull the ring tightly to seal it, and place on top
of load. Always follow manufacturer's directions for correct
amount of fabric softener based on your load size. Then
select "Yes" Fabric Softener Added option. The Downy Ball®
will automatically release the fabric softener during the
rinse cycle. For questions on using the Downy Ball®call
1-800-688-7638 or visit www.downy.com.
IMPORTANT: Fabric Softener Added option must be selected
to "Yes" to ensure proper distribution at correct time in cycle.
Do not overfill or dilute.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed
filling, press the START/Pause/Unlock button to Pause the
washer. Lift the lid and add the measured recommended
amount of liquid fabric softener. Do not allow liquid fabric
softener to spill, splash, drip, or run into the basket or on load.
Do not use more than the recommended amount. Close the lid
and press the START/Pause/Unlock button again to start the
washer.
IMPORTANT: Fabric Softener Added option must be selected
to "Yes" to ensure proper distribution of the fabric softener
during the rinse portion of the cycle.
6, Select cycle
SOAK WASH
CLEAN WASHER
witha_f_h
Turn cycle knob to choose your wash cycle.
8

7. Select wash temperature
TEMPERATURE
all cold rinses
9. Press START/Pause/Unlock
to begin wash cycle
START
Pause/Unlock
Hold
3 sec to
cancel
Once you select a cycle, select the desire wash Temperature
by turning the Temperature knob to the desired setting.
Always read and follow fabric care label instructions to avoid
damage to your garments.
: Some cold water is added to save Whites and pastels
energy. This will be cooler than Durable garments
::your hot water heater setting. !i Heaw soils
Warm
Some cold water will be added, so Bright colors
this will be cooler than what your Moderate to light soils
previous washer provided.
Cool
Warm water is added to assist in
soil removal and to help dissolve
detergents.
Cold
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Press the START/Pause/Unlock button to start the wash
cycle. When the cycle has finished, the DONE indicator will
light. Promptly remove garments after cycle has completed
to avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.
Unlocking the lid to add garments:
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the
washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close lid
and press START/Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump
out automatically.
8. Select cycle options, if desired
EXTRA RINSE (_ EcoBOOST
If you would like to add an Extra Rinse and/or use the
EcoBOOST TM option, turn the knob for that feature to ON.
The EcoBOOST TM option allows you to increase your energy
savings on your wash cycles. When this option is used,
the wash cycle will use slightly cooler wash water than the
selected temperature.

WASHER r INTENANCE
WATER iNLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this recommended
monthly cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH ®washer cleaner,
add one tablet to washer basket
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to
liquid chlorine bleach dis 3enser.
IMPORTANT: Do not add detergent to CLEAN WASHER
with AFFRESH TM cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer lid.
4. Select CLEAN WASHER with AFFRESH TMcycle.
5. Press START/Pause/Unlock. Water will pour into washer
for a moment and pause, lid will lock, unlock, then cycle
will continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, Press and Hold START/Pause/Unlock for
three seconds and run a RINSE AND SPIN cycle to ensure
cleaner or bleach have been rinsed from washer.
Cleaning the bleach dispenser
Wipe the inside of the bleach dispenser with a clean, damp
cloth.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
FNON=USE AND VACATION CARE
Operate your washer only when you are home.
If moving, or not using your washer for a period of time,
follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
FWINTER STORAGE CARE
iMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
10