WHISPER KOOL Platinum Split Twin User manual

PLATINUM SPLIT TWIN
OWNER’S MANUAL
The Coolest Thing In Wine Storage
24V Thermostat Conversion Kit Option

Copyright © 2012. WhisperKOOL. All rights reserved.
WhisperKOOL copyrights this manual, the product design, and the design concepts, with all rights reserved. Your rights
with regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of
the USA. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any
printed or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written
consent of WhisperKOOL.
Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for
printing or clerical errors.
WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related
hardware at any time, without notice.
Vinothèque and WhisperKOOL are registered trademarks, and ECE is a trademark of WhisperKOOL. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. WhisperKOOL assumes no liability with regard to the performance or use of these products.
01.04.2017
We manufacture, test and certify 100% of our wine cooling units in
the USA. By sourcing the best components and closely controlling our
manufacturing processes, we can assure the highest-quality,
lowest defect manufacturing rates in the industry.
Conforms to ANSI/UL Std 427
Certied to CAN/CSA Std C22.2 No. 120

TABLE OF CONTENTS
Introduction ............................................................. 2
Before You Start .......................................................... 3
Receiving & Inspecting the System ........................................ 4
Quick Reference Guide
Wall-Mounted Evaporator Unit.......................................... 5
Fully Ducted Evaporator Unit ............................................6
Wall-Mounted Twin Specications........................................7
Fully Ducted Twin Specications ........................................ 8
Condensing Unit Quick Reference Guide ................................. 9
Preparing the Wine Cellar ................................................. 10
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting Guide ................................................... 15
Maintenance Schedule ................................................... 18
Technical Assistance & Accessories ........................................ 19
Installation Terms and Conditions ......................................... 20

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Mail to:
WhisperKOOL
ATTN: Warranty Registration
1738 E. Alpine Avenue
Stockton, CA 95205-2505
USA
Fax to:
209-466-4606
Scan and email to:
[email protected]
INTRODUCTION
Customer Service
Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best
possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit
WhisperKOOL.com.
Using the Manual
This manual is intended to assist in the proper maintenance of the cooling system. In order to ensure the longevity of your
cooling unit, the equipment should be installed as outlined in the technician’s manual. It is also vital to establish a proper care
and maintenance schedule. Please read and review this manual carefully and keep it for future reference.
What is the WhisperKOOL Cooling System?
The WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only: to maintain the optimal
temperature and humidity levels conducive to the proper storage and aging of ne wines. This system produces minimal in-cellar
noise and has the most lenient exhaust requirements. An exterior housing is required for outdoor condensing unit installations.
How Does the Cooling System Work?
Similar to the air conditioning systems used for homes, the evaporator unit (fan coil unit) and condensing units are installed
in separate locations and are connected by a refrigerant line set. The evaporator portion is commonly installed in the wine
cellar, with the condensing unit is located either outside or in a remote indoor location that is ventilated. An exterior housing is
required for outdoor condensing unit installations.
Temperature Setting
The system is designed to maintain a cellar temperature of 55°F as long as the ambient temperature does not exceed 110°F.
WARRANTY REGISTRATION
In order to activate the warranty of your system, the verication and operational
documentation must be completed by the certied refrigeration technician
installing your system and submitted via mail, fax, or e-mail.

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Platinum Twin
BEFORE YOU START
1-800-343-9463
1. Inspect all components prior to installation. If damage is found, please contact your distributor or WhisperKOOL Customer
Service at 1-800-343-9463.
2. Each evaporator unit requires a dedicated 115V, 15-amp circuit. The condensing unit requires a dedicated 230V single-
phase 15-amp circuit. Use a surge protector with the unit. Do not use a GFI (ground fault interrupter) line.
3. You are REQUIRED to install a drain line to remove condensation from each evaporator unit.
4. The warranty is not active until a warranty checklist has been received, reviewed, and approved.
5. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
6. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is
recommended.
7. It is vital that the units be set apart and oriented so that the return air from one unit does not recirculate into the supply air of
the other unit.
If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all
testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.

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• (2) ½” x ½”90° nylon barbed tting
• (1) ½” barbed tee
• (1) Double-D strain relief
• (4) ¾” adhesive cable tie mounts
• (2) Small cable ties
• (4) #8 x 1¾” hex-head screws
RECEIVING & INSPECTING THE SYSTEM
Please leave the unit in its original box until you are ready for installation. This will allow you to move the product safely without damaging it.
When you are ready to remove the product from the box, refer to the installation instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit.
(1) Filter grille
(1) Duct plenum
Wall-Mounted Master Accessory Kit BoxDucted Master Accessory Kit Box
• (1) Master Platinum Split Twin evaporator unit
• (1) Wall-mounted evaporator installation template
Master Evaporator Box
Condensing Unit Box
• Use caution when lifting and check package for damage.
• Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A
shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
• Write any discrepancy or visual damage on the bill of lading before signing.
• Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation
location, piped, and evacuated during this time.
NOTE: WhisperKOOL units are manufactured in the USA and tested prior to shipment.
• Review the packing slip to verify contents.
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
contact WhisperKOOL Customer Service immediately.
Documentation bag (master):
• Platinum Split Twin owner’s manual
• Platinum Split Twin technician’s manual
• R-404a split system warranty checklist
Evaporator installation hardware bag (master)
• (2) ½” x ½”90° nylon barbed tting
• (1) ½” barbed tee
• (1) Double-D strain relief
• (4) ¾” adhesive cable tie mounts
• (2) Small cable ties
• (4) #8 x 1¾” hex-head screws
• (1) Slave Platinum Split Twin evaporator unit
• (1) Wall-mounted evaporator installation
template
• (1) Evaporator installation hardware bag
Slave Evaporator Box
Check all shipped boxes for the following contents:
(1) Duct plenum
Ducted Slave Accessory Kit Box
(1) Filter grille
Wall-Mounted Slave Accessory Kit Box
OR
OR
• (1) Condensing unit
• (1) Condensing unit accessory kit:
- (1) ¼” lter drier
- (1) ¼” sight glass

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Platinum Twin
QUICK REFERENCE GUIDE
Filter grille
Evaporator unit (fan coil unit)
Thermostat wire routing for
optional 24-volt thermostat
(NOT INCLUDED)
INSIDE CELLAR
Option 2
THROUGH THE WALL
Option 1
Knockout for wiring
Knockout for wiring
Knockout for drain line
Line set knockout
Mounting keyholes (4)
Line set knockout
Knockout for drain line
Wall-Mounted — Front / Side View
Wall-Mounted — Rear / Side View
Return air
Supply air

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Duct plenum
Return air
Supply air
Fully Ducted — Front / Side View
INSIDE CELLAR
Option 2
THROUGH THE WALL
Option 1
Knockout for wiring
Knockout for wiring
Knockout for drain line
Line set knockout
Mounting keyholes (4)
Line set knockout
Knockout for drain line
Fully Ducted — Rear / Side View
REAR VIEW

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Platinum Twin
WALL-MOUNTED TWIN SPECIFICATIONS
Model 9000 Master Evaporator
(Fan Coil Unit)
9000 Slave Evaporator
(Fan Coil Unit)
Cellar Size (cu. ft.) Approx. 3000 Approx. 3000
Dimensions 20.5”W x 15.5”H x 16.1”D 20.5”W x 15.5”H x 16.1”D
BTUh with 90°F air enter-
ing the condenser coil 8500 8500
CFM 270 270
Refrigerant R-404a R-404a
Voltage Rating 115V (15-amp dedicated circuit required) 115V (15-amp dedicated circuit required)
Weight (lbs) 80 80
AMPS (Starting/Running) 2/1 2/1
dBA 58.5 58.5
Drain Line ½” ID clear plastic tubing (not provided)
Installation Evaporator units are installed in the cellar. Condensing unit is installed outside in a protective
enclosure.
Thermostat Aftermarket (24V thermostat not included)
Temp. Delta 55°F temperature dierential between cellar environment and condensing unit intake air
Warranty 2 years (parts and labor)
Evaporator unit (fan coil unit)

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FULLY DUCTED TWIN SPECIFICATIONS
Model 9000 Master Evaporator
(Fan Coil Unit)
9000 Slave Evaporator
(Fan Coil Unit)
Cellar Size (cu. ft.) Approx. 3000 Approx. 3000
Dimensions 20.5”W x 15.5”H x 20”D 20.5”W x 15.5”H x 20”D
BTUh with 90°F air entering
the condenser coil 7850 7850
CFM with two 90° bends in
the supply duct and two 90°
bends in the return duct
200 200
Refrigerant R-404a R-404a
Voltage Rating 115V (15-amp dedicated circuit required) 115V (15-amp dedicated circuit required)
Weight (lbs) 80 80
AMPS (Starting/Running) 2/1 2/1
dBA 58.5 58.5
Drain Line ½” ID clear plastic tubing (not included)
Installation Use 8”supply and 10”return insulated ducting. (Maximum duct length is 25 total duct feet per
evaporator.)
Thermostat Aftermarket (24V thermostat not included)
Temp. Delta 55°F temperature dierential between cellar environment and condensing unit intake air
Warranty 2 years (parts and labor)
Duct plenum
Return air
Supply air