Wi-Ex zBoost YX520 User manual

zBoost
YX520 International
User Guide
30-day money back guarantee and 2-year manufacturer warranty
Register your zBoost product at www.Wi-Ex.com
DMAN-0023-Rev A
Page | ii
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE

i | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
A
bout zBoost® from Wi-Ex®
Wi-Ex is the leader in mobile phone signal boosters. zBoost® enhances the performance of your mobile
phone, PDA and wireless data card.
Compatibility – Dual Band zBoosts are compatible with 900MHz and 1800MHz regardless of technology.
Patent-pending technologies protect the carrier network.
2-year manufacturer warranty – register your product at www.Wi-Ex.com.
zBoost® products have more awards, more sales and more locations
-more than all other signal boosters … COMBINED.
Copyright Notice
This manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied,
photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form for
distribution. This manual whole or in part, may not be modified without prior consent, in writing, from
Wireless Extenders.
Copyright © 2009 by Wireless Extenders, Inc.
Trademarks
Wireless Extenders, Wi-Ex, the Wi-Ex logo, zBoost, the zBoost logo and Extending Cell Zones are
registered trademarks of Wireless Extenders, Inc.
Limited Liability
In no event shall Wireless Extenders be liable for any direct, indirect, special, punitive, incidental,
exemplary or consequential damages, or any damages, whether in an action under contract, negligence,
or any other theory, arising out of or in connection with the set up of, use of, inability to use, or
performance of the information, services, products, and materials available from this manual. These
limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because
some jurisdictions do not allow limitations on how long an implied warranty last, or the exclusion or
limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
For full warranty guidelines, see page 17.
Safety and Product Warranty Information
Warning
Changes or modifications not expressly approved by
Wi-Ex could void the user’s authority to operate this
equipment and/or void the product warranty.
Page | ii
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Read First Before Setting Up Your zBoost®
Before unpacking the contents, verify that your mobile phone operates on the frequency band
supported by this product.
ozBoost® YX520i will enhance your in-building coverage for local provider networks
operating at 900MHz and 1800MHz frequencies.
Caution: Before beginning installation, you must have enough space to
provide 5 meters of vertical separation between the Signal Aerial and
Base Unit. Less than 5 meters will result in reduced performance.
To verify that your mobile phone will work in conjunction with the model purchased, please
follow these four simple steps:
1) Unpack the Base Unit, Base Unit Aerial and power supply.
2) Connect the Base Unit Arial to the Base Unit. Choose the
correct power adaptor for your geographical location and
attach to the power supply. Connect the power supply to the
Base Unit and plug into an outlet. The signal light should be
solid green.
3) Now bring the unit (Base Unit, Power Supply and Base Unit
Arial) to an area where there is enough signal to place a call
(using an extension cord may be necessary). If the Signal light
stays green while placing a call, you may proceed to the next
step: Setting up your zBoost® Signal Booster. If it flashes red,
move your mobile phone further away from the Base Unit and
retry, it may be necessary to disconnect the power for 10
seconds and then reconnect the power.
4) If the Signal light does not stay a solid green, try placing
another call with your mobile phone next to the Base Unit
Aerial. If the Signal light still does stay green, your mobile
phone may be operating on a frequency that is not supported
by this zBoost model. Some carriers, change frequency
depending on location. Email Wi-Ex technical support at
[email protected], or call 001.800.871.1612 for further
assistance in identifying your frequency.
Base Unit
Adapters & Power
Supply
FIGURE 1: First, unpack
the Base Unit, Base Unit
Aerial, Power Supply
and Adapters
Base Unit Aerial

i | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
A
bout zBoost® from Wi-Ex®
Wi-Ex is the leader in mobile phone signal boosters. zBoost® enhances the performance of your mobile
phone, PDA and wireless data card.
Compatibility – Dual Band zBoosts are compatible with 900MHz and 1800MHz regardless of technology.
Patent-pending technologies protect the carrier network.
2-year manufacturer warranty – register your product at www.Wi-Ex.com.
zBoost® products have more awards, more sales and more locations
-more than all other signal boosters … COMBINED.
Copyright Notice
This manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied,
photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form for
distribution. This manual whole or in part, may not be modified without prior consent, in writing, from
Wireless Extenders.
Copyright © 2009 by Wireless Extenders, Inc.
Trademarks
Wireless Extenders, Wi-Ex, the Wi-Ex logo, zBoost, the zBoost logo and Extending Cell Zones are
registered trademarks of Wireless Extenders, Inc.
Limited Liability
In no event shall Wireless Extenders be liable for any direct, indirect, special, punitive, incidental,
exemplary or consequential damages, or any damages, whether in an action under contract, negligence,
or any other theory, arising out of or in connection with the set up of, use of, inability to use, or
performance of the information, services, products, and materials available from this manual. These
limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because
some jurisdictions do not allow limitations on how long an implied warranty last, or the exclusion or
limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
For full warranty guidelines, see page 17.
Safety and Product Warranty Information
Warning
Changes or modifications not expressly approved by
Wi-Ex could void the user’s authority to operate this
equipment and/or void the product warranty.
Page | ii
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Read First Before Setting Up Your zBoost®
Before unpacking the contents, verify that your mobile phone operates on the frequency band
supported by this product.
ozBoost® YX520i will enhance your in-building coverage for local provider networks
operating at 900MHz and 1800MHz frequencies.
Caution: Before beginning installation, you must have enough space to
provide 5 meters of vertical separation between the Signal Aerial and
Base Unit. Less than 5 meters will result in reduced performance.
To verify that your mobile phone will work in conjunction with the model purchased, please
follow these four simple steps:
1) Unpack the Base Unit, Base Unit Aerial and power supply.
2) Connect the Base Unit Arial to the Base Unit. Choose the
correct power adaptor for your geographical location and
attach to the power supply. Connect the power supply to the
Base Unit and plug into an outlet. The signal light should be
solid green.
3) Now bring the unit (Base Unit, Power Supply and Base Unit
Arial) to an area where there is enough signal to place a call
(using an extension cord may be necessary). If the Signal light
stays green while placing a call, you may proceed to the next
step: Setting up your zBoost® Signal Booster. If it flashes red,
move your mobile phone further away from the Base Unit and
retry, it may be necessary to disconnect the power for 10
seconds and then reconnect the power.
4) If the Signal light does not stay a solid green, try placing
another call with your mobile phone next to the Base Unit
Aerial. If the Signal light still does stay green, your mobile
phone may be operating on a frequency that is not supported
by this zBoost model. Some carriers, change frequency
depending on location. Email Wi-Ex technical support at
[email protected], or call 001.800.871.1612 for further
assistance in identifying your frequency.
Base Unit
Adapters & Power
Supply
FIGURE 1: First, unpack
the Base Unit, Base Unit
Aerial, Power Supply
and Adapters
Base Unit Aerial

iii | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
zBoost® Base Unit Signal Light Indicator
Upon initial power-up of your zBoost®, the base unit light indicator should be solid green. This
signifies a normal condition at power up.
Solid GREEN Normal condition at power up
Slowly Alternating
RED and GREEN
Base Unit is operating at reduced performance and
coverage due to improper setup. Increase distance
between Signal Aerial and base unit to achieve
maximum performance and coverage. If condition
persists after relocating Signal Aerial and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on setup.
Fast Flashing RED Indicates Insufficient distance between the Signal
Aerial and the Base Unit. The Base Unit is
operating at significantly reduced coverage.
Increase distance between Signal Aerial and the
Base Unit to achieve maximum performance and
coverage. Remove power for 10 seconds and
reconnect power after relocating the aerial. If
condition persists after relocating Signal Aerial or
Base Unit, contact Wi-Ex Customer Support for
additional information on setup.
Solid RED System is receiving signals from either the mobile
phone or the cell tower, which are too strong for
proper operation. This may be due to improper
setup or operation. The Base Unit is disabled.
Remove power for 10 seconds and reconnect
power to reset system. If the condition persists,
contact Wi-Ex Customer Support for additional
information on setup.
Fast Alternating
RED and GREEN
Followed by no light
Base Unit is disabled. Call Wi-Ex Customer Support.
Page | iv
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Before you begin, make sure all of the following parts came with your zBoost® YX-520i:
Literature Contents:
①Set Up Tips (single sheet)
②Set Up Overview (poster)
③zBoost® YX-520i User Guide (manual)
Product Contents:
⑤zBoost® Base Unit with attached ⑤
mounting bracket
⑥Base Unit Aerial ⑥
⑦Rubber Feet ⑦
⑧Self-anchoring screws ⑧
⑨75 Ohm Coaxial mini-RG59 Cable – 16 meters ⑨
⑩Power Supply and Adaptor Kit ⑩
⑪Signal Aerial ⑪
⑫Signal Aerial mounting hardware ⑫
Package Contents: zBoost® YX520i

iii | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
zBoost® Base Unit Signal Light Indicator
Upon initial power-up of your zBoost®, the base unit light indicator should be solid green. This
signifies a normal condition at power up.
Solid GREEN Normal condition at power up
Slowly Alternating
RED and GREEN
Base Unit is operating at reduced performance and
coverage due to improper setup. Increase distance
between Signal Aerial and base unit to achieve
maximum performance and coverage. If condition
persists after relocating Signal Aerial and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on setup.
Fast Flashing RED Indicates Insufficient distance between the Signal
Aerial and the Base Unit. The Base Unit is
operating at significantly reduced coverage.
Increase distance between Signal Aerial and the
Base Unit to achieve maximum performance and
coverage. Remove power for 10 seconds and
reconnect power after relocating the aerial. If
condition persists after relocating Signal Aerial or
Base Unit, contact Wi-Ex Customer Support for
additional information on setup.
Solid RED System is receiving signals from either the mobile
phone or the cell tower, which are too strong for
proper operation. This may be due to improper
setup or operation. The Base Unit is disabled.
Remove power for 10 seconds and reconnect
power to reset system. If the condition persists,
contact Wi-Ex Customer Support for additional
information on setup.
Fast Alternating
RED and GREEN
Followed by no light
Base Unit is disabled. Call Wi-Ex Customer Support.
Page | iv
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Before you begin, make sure all of the following parts came with your zBoost® YX-520i:
Literature Contents:
①Set Up Tips (single sheet)
②Set Up Overview (poster)
③zBoost® YX-520i User Guide (manual)
Product Contents:
⑤zBoost® Base Unit with attached ⑤
mounting bracket
⑥Base Unit Aerial ⑥
⑦Rubber Feet ⑦
⑧Self-anchoring screws ⑧
⑨75 Ohm Coaxial mini-RG59 Cable – 16 meters ⑨
⑩Power Supply and Adaptor Kit ⑩
⑪Signal Aerial ⑪
⑫Signal Aerial mounting hardware ⑫
Package Contents: zBoost® YX520i

v | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
The following accessories are available to improve signal reception and provide increased
coverage in your home or office. Please see our website for more options.
To order, call 001-800-871-1612 or visit, www.Wi-Ex.com
YX510-Dual Band
YX500-CEL
YX500-PCS
YX520i
Part # Description
X X X X YX012 Outdoor Grounding Kit
X X YX022-CEL Outdoor Omni-Directional Signal Aerial upgrade (6 dBi)
X X YX023-PCS Outdoor Directional Signal Aerial upgrade (13 dBi)
X YX065-GS9 Outdoor Directional Signal Aerial upgrade (8 dBi
GSM900)
X YX063-DCS Outdoor Directional Signal Aerial upgrade (13 dBi DCS)
X X YX024-PCS Indoor Directional Base Unit Aerial (7 dBi)
X X YX025-CEL Outdoor Directional Signal Aerial upgrade (7 dBi)
X X YX026-CEL Outdoor Directional Signal Aerial upgrade (11 dBi)
X X X X YX027-PCS-CEL Indoor Dual Band Directional Base Unit Aerial upgrade
(6 dBi/CEL, 9 dBi/PCS)
X X X YX029-PCS-CEL Outdoor Dual-Directional Signal Aerial upgrade
(7 dBi/CEL, 13 dBi/PCS)
X YX069-DCS-GS9
Outdoor Dual-Directional Signal Aerial upgrade (8
dBi/GS9, 13 dBi/DCS)
X X X X YX050-PCS-CEL Indoor Dual Band Omni-Directional Ceiling option for
Base Unit Aerial (2 dBi)
X X X X YX030-15W 15 ft. Outdoor coax extension, low-loss RG-6
X X X X YX030-35W 35 ft. Outdoor coax extension cable, low-loss RG-6
X X X YX031-10W 10 ft. Indoor coax extension cable for Base Unit Aerial
X X X X YX030-08W 8” white window entry flat cable
Optional zBoost® Accessories
Page | 2
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
About zBoost® from Wi-Ex®................................................................................................................ i
Copyright Notice ................................................................................................................................. i
Trademarks ......................................................................................................................................... i
Safety and Product Warranty Information........................................................................................ i
Limited Liability ................................................................................................................................... i
Read First Before Setting Up Your zBoost® ...................................................................................... ii
zBoost® Base Unit Light Indicators .................................................................................................... iii
Package Contents: zBoost® YX520i ................................................................................................. iv
Optional zBoost® Accessories.......................................................................................................... v
Table of Content ............................................................................................................................. 1
Overview ............................................................................................................................................ 2
Why Indoor Signals Can Be Weak....................................................................................................... 2
Preparing to Set Up Your zBoost® Product....................................................................................... 3
Tools Needed ..................................................................................................................................... 3
Check for Signal Strength ................................................................................................................... 3
Determine the Needed Coverage Area .............................................................................................. 4
Determine the Location of Signal Aerial and Base Unit Aerial............................................................ 4
Additional Cable Requirements.......................................................................................................... 5
Grounding the Signal Aerial................................................................................................................ 5
Securing Cable with a Drip Loop......................................................................................................... 5
Power Requirements.......................................................................................................................... 5
Setting Up Your zBoost® Signal Booster........................................................................................... 6
Placement of the Signal Aerial............................................................................................................ 6
Easiest Set-Up ................................................................................................................................. 6
Better Performance ........................................................................................................................ 7
Best Performance ........................................................................................................................... 8
Positioning the Base Unit ................................................................................................................. 10
Confirm That Your zBoost® is Working Properly ..............................................................................10
Wall Mounting the Base Unit ........................................................................................................... 10
Improving Your Coverage Area...................................................................................................... 11
Troubleshooting Your zBoost® System .......................................................................................... 12
zBoost® Base Unit Light Indicators................................................................................................... 12
YX520i Technical Specifications........................................................................................................... 13
Frequently Asked Questions.......................................................................................................... 14
zBoost® Warranty Information...................................................................................................... 17
Table of Content

v | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
The following accessories are available to improve signal reception and provide increased
coverage in your home or office. Please see our website for more options.
To order, call 001-800-871-1612 or visit, www.Wi-Ex.com
YX510-Dual Band
YX500-CEL
YX500-PCS
YX520i
Part # Description
X X X X YX012 Outdoor Grounding Kit
X X YX022-CEL Outdoor Omni-Directional Signal Aerial upgrade (6 dBi)
X X YX023-PCS Outdoor Directional Signal Aerial upgrade (13 dBi)
X YX023-GS9 Outdoor Directional Signal Aerial upgrade (8 dBi
GSM900)
X YX023-DCS Outdoor Directional Signal Aerial upgrade (13 dBi DCS)
X X YX024-PCS Indoor Directional Base Unit Aerial (7 dBi)
X X YX025-CEL Outdoor Directional Signal Aerial upgrade (7 dBi)
X X YX026-CEL Outdoor Directional Signal Aerial upgrade (11 dBi)
X X X X YX027-PCS-CEL Indoor Dual Band Directional Base Unit Aerial upgrade
(6 dBi/CEL, 9 dBi/PCS)
X X X YX069-PCS-CEL Outdoor Dual-Directional Signal Aerial upgrade
(7 dBi/CEL, 13 dBi/PCS)
X YX029-DCS-GS9
Outdoor Dual-Directional Signal Aerial upgrade (8
dBi/GS9, 13 dBi/DCS)
X X X X YX050-PCS-CEL Indoor Dual Band Omni-Directional Ceiling option for
Base Unit Aerial (2 dBi)
X X X X YX030-15W 15 ft. Outdoor coax extension, low-loss RG-6
X X X X YX030-35W 35 ft. Outdoor coax extension cable, low-loss RG-6
X X X YX031-10W 10 ft. Indoor coax extension cable for Base Unit Aerial
X X X X YX030-08W 8” white window entry flat cable
Optional zBoost® Accessories
Page | 1
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
About zBoost® from Wi-Ex®................................................................................................................ i
Copyright Notice ................................................................................................................................. i
Trademarks ......................................................................................................................................... i
Safety and Product Warranty Information........................................................................................ i
Limited Liability ................................................................................................................................... i
Read First Before Setting Up Your zBoost® ...................................................................................... ii
zBoost® Base Unit Light Indicators .................................................................................................... iii
Package Contents: zBoost® YX520i ................................................................................................. iv
Optional zBoost® Accessories.......................................................................................................... v
Table of Content ............................................................................................................................. 1
Overview ............................................................................................................................................ 2
Why Indoor Signals Can Be Weak....................................................................................................... 2
Preparing to Set Up Your zBoost® Product....................................................................................... 3
Tools Needed ..................................................................................................................................... 3
Check for Signal Strength ................................................................................................................... 3
Determine the Needed Coverage Area .............................................................................................. 4
Determine the Location of Signal Aerial and Base Unit Aerial............................................................ 4
Additional Cable Requirements.......................................................................................................... 5
Grounding the Signal Aerial................................................................................................................ 5
Securing Cable with a Drip Loop......................................................................................................... 5
Power Requirements.......................................................................................................................... 5
Setting Up Your zBoost® Signal Booster........................................................................................... 6
Placement of the Signal Aerial............................................................................................................ 6
Easiest Set-Up ................................................................................................................................. 6
Better Performance ........................................................................................................................ 7
Best Performance ........................................................................................................................... 8
Positioning the Base Unit ................................................................................................................. 10
Confirm That Your zBoost® is Working Properly ..............................................................................10
Wall Mounting the Base Unit ........................................................................................................... 10
Improving Your Coverage Area...................................................................................................... 11
Troubleshooting Your zBoost® System .......................................................................................... 12
zBoost® Base Unit Light Indicators................................................................................................... 12
YX520i Technical Specifications........................................................................................................... 13
Frequently Asked Questions.......................................................................................................... 14
zBoost® Warranty Information...................................................................................................... 17
Table of Content

2| Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Overview
Thank you for choosing zBoost®. You will now be able to use your mobile phone INSIDE your
home or office. Gone are the days when you had to go to the window upstairs or walk outside
to use your mobile phone. Like a skylight that brings sunlight into your home, zBoost®
transports and amplifies the outdoor cellular signals into your home or office.
By following the easy instructions in this user guide, you will be Extending Cell Zones™ into your
home or office.
Why Indoor Signals Can Be Weak
There are several obstacles that can contribute to the poor reception you receive in your home
or office:
1) Location of the Mobile Phone Tower in Relation to Your Home/Office
While mobile phone providers have tried to place mobile phone towers to
provide the best overall coverage, local ordinances and terrain features can
impose restrictions on where these towers can be placed, limiting the signal
strength available at your location.
2) Obstructions Caused by Buildings, Terrain and Trees
Mobile phone signals can be completely blocked or reflected by buildings,
walls, trees, hills and other terrain features resulting in low signal strength.
FIGURE 2: Mobile Phone Signal Obstructions
Page | 4
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Note
Mobile phone signal bars are approximate and vary from
phone to phone. The number of bars can fluctuate widely,
depending on the location of the phone, the position or angle
of the phone, weather, etc. Most mobile phone signal meters
update every 6 to 10 seconds. An increase of only one bar
typically indicates a 4x to 10x signal increase.
THE BEST INDICATOR OF SIGNAL STRENGTH IS THE ABILITY TO
RELIABLY PLACE AND RECEIVE CALLS.
Tools Needed
The following tools are needed to set up zBoost®:
•Philips screwdriver
•Mobile phone operating in the band supported by your zBoost® unit
•Drill (may be required for outdoor or attic aerial placement)
Check for Signal Strength
Before placing a zBoost® in your home, make sure that you can place calls on the outside of
your home, in the attic, at roof level or wherever you plan to place the Signal Aerial. zBoost®
can only bring signal into your home when signal reaches the Signal Aerial.
Using your mobile phone, place a call from an outdoor location to confirm that enough signal
is present to complete the call. If a weak signal is available at ground level, check the signal
strength in your attic or at roof level location where the signal will likely be stronger and
where the Signal Aerial can be placed for best performance.
If you can reliably make and receive calls outside your home, then zBoost® can bring the signal
into your home.
If only one signal bar is displayed on your mobile phone outside, indoor coverage will be
limited to one small room. We recommend placing the Signal Aerial outside and/or purchasing
a Wi-Ex® upgrade Signal Aerial (see page v).
FIGURE 3: Checking For Signal
Preparing to Set Up Your zBoost® Produc
t

3 | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Overview
Thank you for choosing zBoost®. You will now be able to use your mobile phone INSIDE your
home or office. Gone are the days when you had to go to the window upstairs or walk outside
to use your mobile phone. Like a skylight that brings sunlight into your home, zBoost®
transports and amplifies the outdoor cellular signals into your home or office.
By following the easy instructions in this user guide, you will be Extending Cell Zones™ into your
home or office.
Why Indoor Signals Can Be Weak
There are several obstacles that can contribute to the poor reception you receive in your home
or office:
1) Location of the Mobile Phone Tower in Relation to Your Home/Office
While mobile phone providers have tried to place mobile phone towers to
provide the best overall coverage, local ordinances and terrain features can
impose restrictions on where these towers can be placed, limiting the signal
strength available at your location.
2) Obstructions Caused by Buildings, Terrain and Trees
Mobile phone signals can be completely blocked or reflected by buildings,
walls, trees, hills and other terrain features resulting in low signal strength.
FIGURE 2: Mobile Phone Signal Obstructions
Page | 3
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Note
Mobile phone signal bars are approximate and vary from
phone to phone. The number of bars can fluctuate widely,
depending on the location of the phone, the position or angle
of the phone, weather, etc. Most mobile phone signal meters
update every 6 to 10 seconds. An increase of only one bar
typically indicates a 4x to 10x signal increase.
THE BEST INDICATOR OF SIGNAL STRENGTH IS THE ABILITY TO
RELIABLY PLACE AND RECEIVE CALLS.
Tools Needed
The following tools are needed to set up zBoost®:
•Philips screwdriver
•Mobile phone operating in the band supported by your zBoost® unit
•Drill (may be required for outdoor or attic aerial placement)
Check for Signal Strength
Before placing a zBoost® in your home, make sure that you can place calls on the outside of
your home, in the attic, at roof level or wherever you plan to place the Signal Aerial. zBoost®
can only bring signal into your home when signal reaches the Signal Aerial.
Using your mobile phone, place a call from an outdoor location to confirm that enough signal
is present to complete the call. If a weak signal is available at ground level, check the signal
strength in your attic or at roof level location where the signal will likely be stronger and
where the Signal Aerial can be placed for best performance.
If you can reliably make and receive calls outside your home, then zBoost® can bring the signal
into your home.
If only one signal bar is displayed on your mobile phone outside, indoor coverage will be
limited to one small room. We recommend placing the Signal Aerial outside and/or purchasing
a Wi-Ex® upgrade Signal Aerial (see page v).
FIGURE 3: Checking For Signal
Preparing to Set Up Your zBoost® Product

4| Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Warning
Avoid placing the Signal Aerial near metal such as wiring, A/C
ducts, metal siding, truss plates, etc.
When connecting the cable to the aerial, run the cable straight
down from the aerial. Avoid draping the coax near the aerial.
Determine Coverage Area Needed
Identify the location in your home/office where you need signal coverage the most. The
zBoost® YX520i can cover approximately 250 square meters (coverage varies based on
outdoor signal level, building construction, and placement of aerials). Walls, ceilings or floors
will reduce the coverage area.
FIGURE 4: zBoost® Base Unit Coverage
FIGURE 4: zBoost® Base Unit Coverage
Determine the Location of Signal Aerial and Base Unit Aerial
It is recommended that the Signal Aerial and Base Unit Aerial have approximately
5 meters of vertical separation.
If the aerials are too close together, the signal light on the Base Unit will flash red indicating a
problem (See Page 12, Troubleshooting). To capture the best signal, place the Signal Aerial as
high as possible and position it vertically, keeping it at it at least 1 meter away from any metal.
The location of the Signal Aerial should be at least 5 meters higher than the Base Unit Aerial. If
this is not possible, maximizing the horizontal separation between the two aerials is advised.
See page 6, Setting Up Your zBoost® Product, for additional information.
Page | 6
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Warning
The zBoost® YX-520i Series base unit MUST only be used with
the provided power adaptor. Use of other power adaptors will
void the warranty and may damage the unit. Use of other
equipment is not CE approved.
Additional Cable Requirements
If the distance between the Signal Aerial and the Base Unit exceeds 17 meters , you will need
to purchase additional coaxial cable for a total coax cable length of 23 meters. You may use
RG-6 coaxial cable and F connectors, which are rated for outdoor satellite TV use and can be
found at many home improvement and electronic stores.
For the best performance, purchase RG-6 low-loss extension cables from our website or your
retailer. The total cable length should not exceed 23 meters unless you also purchase an
upgraded Signal Aerial (see page vi). A longer cable is helpful only if it allows you to place the
Signal Aerial in a location where you measure stronger signal.
Grounding the Signal Aerial
If you decide to place the Signal Aerial outdoors, it must be properly grounded. The set up
must be in accordance with electrical codes and standards applicable to your area. A listed
aerial discharge unit must be provided for the lead-in coaxial cable or the shield of the coaxial
cable must be permanently and effectively grounded in accordance with local electrical codes.
Please consult a professional installer or electrician for more information. Additional
instructions and hardware are also available in the zBoost® Outdoor Grounding Kit (page v).
Securing Cable with a Drip Loop
FIGURE 5: Securing
Cable with a Drip Loop
If you place the Signal Aerial outdoors, create a drip loop with the
coaxial cable at the point where the cable enters the building
through an outside wall. This can be done by twisting and securing
the cable into a loop (no less than 4cm across) near the entry
point. This will help prevent moisture from gathering at entry
point and leaking into the building. Consult a professional installer
if you need more information. Additional instructions are also
available in the zBoost® Outdoor Grounding Kit (see page v).
Power Requirements
The power plug has interchangeable adaptors. Select the adaptor that is compatible for your
geographical area.
Coax
Cable
Exterior Wall

5 | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Warning
Avoid placing the Signal Aerial near metal such as wiring, A/C
ducts, metal siding, truss plates, etc.
When connecting the cable to the aerial, run the cable straight
down from the aerial. Avoid draping the coax near the aerial.
Determine Coverage Area Needed
Identify the location in your home/office where you need signal coverage the most. The
zBoost® YX520i can cover approximately 250 square meters (coverage varies based on
outdoor signal level, building construction, and placement of aerials). Walls, ceilings or floors
will reduce the coverage area.
FIGURE 4: zBoost® Base Unit Coverage
FIGURE 4: zBoost® Base Unit Coverage
Determine the Location of Signal Aerial and Base Unit Aerial
It is recommended that the Signal Aerial and Base Unit Aerial have approximately
5 meters of vertical separation.
If the aerials are too close together, the signal light on the Base Unit will flash red indicating a
problem (See Page 12, Troubleshooting). To capture the best signal, place the Signal Aerial as
high as possible and position it vertically, keeping it at it at least 1 meter away from any metal.
The location of the Signal Aerial should be at least 5 meters higher than the Base Unit Aerial. If
this is not possible, maximizing the horizontal separation between the two aerials is advised.
See page 6, Setting Up Your zBoost® Product, for additional information.
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Warning
The zBoost® YX-520i Series base unit MUST only be used with
the provided power adaptor. Use of other power adaptors will
void the warranty and may damage the unit. Use of other
equipment is not CE approved.
Additional Cable Requirements
If the distance between the Signal Aerial and the Base Unit exceeds 17 meters , you will need
to purchase additional coaxial cable for a total coax cable length of 23 meters. You may use
RG-6 coaxial cable and F connectors, which are rated for outdoor satellite TV use and can be
found at many home improvement and electronic stores.
For the best performance, purchase RG-6 low-loss extension cables from our website or your
retailer. The total cable length should not exceed 23 meters unless you also purchase an
upgraded Signal Aerial (see page vi). A longer cable is helpful only if it allows you to place the
Signal Aerial in a location where you measure stronger signal.
Grounding the Signal Aerial
If you decide to place the Signal Aerial outdoors, it must be properly grounded. The set up
must be in accordance with electrical codes and standards applicable to your area. A listed
aerial discharge unit must be provided for the lead-in coaxial cable or the shield of the coaxial
cable must be permanently and effectively grounded in accordance with local electrical codes.
Please consult a professional installer or electrician for more information. Additional
instructions and hardware are also available in the zBoost® Outdoor Grounding Kit (page v).
Securing Cable with a Drip Loop
FIGURE 5: Securing
Cable with a Drip Loop
If you place the Signal Aerial outdoors, create a drip loop with the
coaxial cable at the point where the cable enters the building
through an outside wall. This can be done by twisting and securing
the cable into a loop (no less than 4cm across) near the entry
point. This will help prevent moisture from gathering at entry
point and leaking into the building. Consult a professional installer
if you need more information. Additional instructions are also
available in the zBoost® Outdoor Grounding Kit (see page v).
Power Requirements
The power plug has interchangeable adaptors. Select the adaptor that is compatible for your
geographical area.
Coax
Cable
Exterior Wall

6| Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Setting Up Your zBoost® Signal Booster
Placement of the Signal Aerial
Choose a location for the Signal Aerial that provides the best performance and the largest area
of improved signal. Determine the location that provides the strongest signal using the signal
strength indicator on your mobile phone. Find the location that provides the most bars of signal
strength and place the Signal Aerial at or near that location. Avoid placing the Signal Aerial near
metal such as wiring, A/C ducts, metal siding, truss plates, etc. When connecting the cable to
the aerial, run the cable straight down from the aerial. Avoid draping the coax near the aerial.
Choose 1 of the following 3 options for setting up your zBoost® system:
EASIEST:
Inside, by a window
1. Locate a window where you get signal.
2. Mount the Signal Aerial above the window.
3. Place the Base Unit in desired location – where
you want to create a Cell Zone™ (5 meters of
vertical separation between the Base Unit and
Signal Aerial is recommended).
4. Attach the coaxial cable to the Signal Aerial.
5. Connect the other end of the coaxial cable to the
Base Unit.
6. Attach the Base Unit Aerial to the Base Unit and
position it vertically.
7. Choose the appropriate power supply option for your location, connect the Power
Supply to the Base Unit and plug into a power outlet.
NOTE: If a red light appears, try further separating the Signal Aerial and Base Unit or see the
Troubleshooting section (Page 12) for further information.
Easiest Set-Up:
Place the Signal Aerial inside,
by a window
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
BETTER PERFORMANCE:
Outside of a window
1. Locate a window where you get signal.
2. Mount the Signal Aerial outside of the window.
3. Place the Base Unit in desired location – where
you want to create a Cell Zone™ (5 meters of
vertical separation between the Base Unit and
Signal Aerial is recommended).
4. Attach the coaxial cable to the Signal Aerial.
5. Run the coaxial cable from the Signal Aerial
through the window (an optional window entry
kit is available: see page v) and to the Base
Unit.
6. Attach the Base Unit Aerial to the Base Unit and position it vertically.
7. Choose the appropriate power supply option for your location, connect the Power
Supply to the Base Unit and plug into a power outlet.
NOTE: If the red light starts flashing, try further separating the Signal Aerial and Base Unit,
disconnect power for 10 seconds and reconnect power or see the Troubleshooting section
(Page 12) for further information.
Better Performance:
Place the Signal Aerial outside
of a window
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Setting Up Your zBoost® Signal Booster
Placement of the Signal Aerial
Choose a location for the Signal Aerial that provides the best performance and the largest area
of improved signal. Determine the location that provides the strongest signal using the signal
strength indicator on your mobile phone. Find the location that provides the most bars of signal
strength and place the Signal Aerial at or near that location. Avoid placing the Signal Aerial near
metal such as wiring, A/C ducts, metal siding, truss plates, etc. When connecting the cable to
the aerial, run the cable straight down from the aerial. Avoid draping the coax near the aerial.
Choose 1 of the following 3 options for setting up your zBoost® system:
EASIEST:
Inside, by a window
1. Locate a window where you get signal.
2. Mount the Signal Aerial above the window.
3. Place the Base Unit in desired location – where
you want to create a Cell Zone™ (5 meters of
vertical separation between the Base Unit and
Signal Aerial is recommended).
4. Attach the coaxial cable to the Signal Aerial.
5. Connect the other end of the coaxial cable to the
Base Unit.
6. Attach the Base Unit Aerial to the Base Unit and
position it vertically.
7. Choose the appropriate power supply option for your location, connect the Power
Supply to the Base Unit and plug into a power outlet.
NOTE: If a red light appears, try further separating the Signal Aerial and Base Unit or see the
Troubleshooting section (Page 12) for further information.
Easiest Set-Up:
Place the Signal Aerial inside,
by a window
➊
B
Ba
as
se
e
U
Un
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t
S
Si
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gn
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Ca
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
BETTER PERFORMANCE:
Outside of a window
1. Locate a window where you get signal.
2. Mount the Signal Aerial outside of the window.
3. Place the Base Unit in desired location – where
you want to create a Cell Zone™ (5 meters of
vertical separation between the Base Unit and
Signal Aerial is recommended).
4. Attach the coaxial cable to the Signal Aerial.
5. Run the coaxial cable from the Signal Aerial
through the window (an optional window entry
kit is available: see page v) and to the Base
Unit.
6. Attach the Base Unit Aerial to the Base Unit and position it vertically.
7. Choose the appropriate power supply option for your location, connect the Power
Supply to the Base Unit and plug into a power outlet.
NOTE: If the red light starts flashing, try further separating the Signal Aerial and Base Unit,
disconnect power for 10 seconds and reconnect power or see the Troubleshooting section
(Page 12) for further information.
Better Performance:
Place the Signal Aerial outside
of a window
➋
B
Ba
as
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U
Un
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8| Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
BEST PERFORMANCE: Attic/Outdoor placement
The following instructions are recommended
for the best reception:
1. Using your mobile phone as a signal meter, confirm that either your attic or your
roof will deliver optimal signal strength to the Signal Aerial. Identify the best
location for attachment of the mounting bracket – such as an attic cross or main
beam.
2. Secure the mounting bracket at the highest possible point and at least 1 meter away
from metal objects such as pipes, metal siding, A/C unit etc.
3. Position the mounting bracket such that the Signal Aerial will be vertical and attach
the Signal Aerial (see figure 7).
4. Connect the supplied coaxial cable to the base of the Signal Aerial.
5. Run the coaxial cable along a descending pipe or through a wall that that leads
closest to the location of the Base Unit.
NOTE: Refrain from securing cable or drilling holes until the system has been tested.
6. From the other end, connect the coax cable it to the Base Unit.
7. Connect the Base Unit Aerial to the Base Unit and position it vertically.
8. Choose the appropriate power supply option for your location, connect the Power
Supply to the Base Unit and plug into a power outlet.
NOTE: If a red light appears, try further separating the Signal Aerial and Base Unit or see the
Troubleshooting section (Page 12) for further information.
FIGURE 6: Connecting the Base Unit Components
➌
Best Performance:
Place the Signal Aerial in attic or
on roof
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
FIGURE 7: Placing the Signal Aerial on the Roof (pictured) or in the Attic
More on Routing the Coaxial Cable Along side an Attic Pipe
Locate a pipe that descends from the attic down to the desired location of the Base Unit. Tie a
weight to a pull string and lower the weight down alongside the pipe. In the lower room, tie the
pull-string onto one end of the cable. From the attic, gently pull up the string until the coaxial
cable can be grasped. Connect the coaxial cable to the Signal Aerial.
B
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9 | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
BEST PERFORMANCE: Attic/Outdoor placement
The following instructions are recommended
for the best reception:
1. Using your mobile phone as a signal meter, confirm that either your attic or your
roof will deliver optimal signal strength to the Signal Aerial. Identify the best
location for attachment of the mounting bracket – such as an attic cross or main
beam.
2. Secure the mounting bracket at the highest possible point and at least 1 meter away
from metal objects such as pipes, metal siding, A/C unit etc.
3. Position the mounting bracket such that the Signal Aerial will be vertical and attach
the Signal Aerial (see figure 7).
4. Connect the supplied coaxial cable to the base of the Signal Aerial.
5. Run the coaxial cable along a descending pipe or through a wall that that leads
closest to the location of the Base Unit.
NOTE: Refrain from securing cable or drilling holes until the system has been tested.
6. From the other end, connect the coax cable it to the Base Unit.
7. Connect the Base Unit Aerial to the Base Unit and position it vertically.
8. Choose the appropriate power supply option for your location, connect the Power
Supply to the Base Unit and plug into a power outlet.
NOTE: If a red light appears, try further separating the Signal Aerial and Base Unit or see the
Troubleshooting section (Page 12) for further information.
FIGURE 6: Connecting the Base Unit Components
➌
Best Performance:
Place the Signal Aerial in attic or
on roof
P
Po
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we
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S
Su
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pl
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
FIGURE 7: Placing the Signal Aerial on the Roof (pictured) or in the Attic
More on Routing the Coaxial Cable Along side an Attic Pipe
Locate a pipe that descends from the attic down to the desired location of the Base Unit. Tie a
weight to a pull string and lower the weight down alongside the pipe. In the lower room, tie the
pull-string onto one end of the cable. From the attic, gently pull up the string until the coaxial
cable can be grasped. Connect the coaxial cable to the Signal Aerial.
B
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Positioning the Base Unit
For the widest possible signal area, it is recommended that you position the zBoost® YX520i
Base Unit near the middle of a room or mount it on an interior wall. This Base Unit uses an
omni-directional aerial that delivers signal in a circular pattern around the aerial.
If you decide to position the Base Unit on or near an outside wall, we recommend purchasing a
Directional Base Unit Aerial (Page v) to focus the signal in the direction of your choice.
The Base Unit can be mounted either directly on a wall or placed on a flat surface (e.g., a
bookshelf, desk, end table, etc.). The Base Unit performs best when located at least 1-2 meters
above the floor or approximately the height of a mobile phone when it is typically in use (avoid
placing the Base Unit on the floor).
For best results, avoid placing the Base Unit Aerial within 1 meter of other cords, metal objects
or other wireless devices such as wireless routers or wireless access points.
Confirm That Your zBoost® is Working Properly
Perform the following steps to confirm that the unit is now working properly:
1. Unplug the Base Unit power cable.
2. Turn on your mobile phone and check the number of bars.
3. Plug the power cable into the Base Unit.
4. Hold your mobile phone about 2 meters from the Base Unit and then turn it on. Wait up
to 1 minute for the mobile phone to register the signal coming from the Base Unit.
5. If the number of bars shows improvement, your zBoost® unit is working properly.
Wall Mounting the Base Unit
The Base Unit can also be easily mounted to a wall using the included mounting bracket
hardware. The Base Unit should be a minimum distance of 1-2 meters above the floor.
Perform the following steps to mount the Base Unit to a wall:
1. Remove the mounting bracket from the Base Unit by firmly spreading one of the tabs
outward from the base unit as illustrated in figure 8.
2. Fasten the mounting bracket to the wall using the included wall/ceiling anchors.
3. Snap the Base Unit into the mounting bracket.
Note
Mobile phone signal bars are approximate and vary from phone
to phone. The number of bars can fluctuate widely, depending on
the location of the phone, the position or angle of the phone,
weather, etc. Most mobile phone signal meters update every 6 to
10 seconds. An increase of only one bar typically indicates a 4x to
10x signal increase.
THE BEST INDICATOR OF SIGNAL STRENGTH IS THE ABILITY TO
RELIABLY PLACE AND RECEIVE CALLS.
Page | 12
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Figure 8: Wall Mounting the Base Unit
When your zBoost® system is in place and fully connected, you should walk throughout the
room and see that you are able to reliably place calls.
Remember, coverage varies based on outdoor signal level, building construction, and aerial
placement. Coverage in adjoining rooms (next to, above, or below) will be reduced due to
walls or ceiling/floors.
Should you desire to improve coverage, you may:
•Move the Base Unit and/or adjust the angle of the Base Unit Aerial.
•Move the Signal Aerial to a higher location in your attic or outside.
•Purchase a Signal Aerial Upgrade (see page v).
•Purchase a Base Unit Aerial Upgrade (see page v).
FIGURE 9: Coverage Area
Improving Your Coverage Area
Spread Mounting
Bracket tabs

11 | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Positioning the Base Unit
For the widest possible signal area, it is recommended that you position the zBoost® YX520i
Base Unit near the middle of a room or mount it on an interior wall. This Base Unit uses an
omni-directional aerial that delivers signal in a circular pattern around the aerial.
If you decide to position the Base Unit on or near an outside wall, we recommend purchasing a
Directional Base Unit Aerial (Page v) to focus the signal in the direction of your choice.
The Base Unit can be mounted either directly on a wall or placed on a flat surface (e.g., a
bookshelf, desk, end table, etc.). The Base Unit performs best when located at least 1-2 meters
above the floor or approximately the height of a mobile phone when it is typically in use (avoid
placing the Base Unit on the floor).
For best results, avoid placing the Base Unit Aerial within 1 meter of other cords, metal objects
or other wireless devices such as wireless routers or wireless access points.
Confirm That Your zBoost® is Working Properly
Perform the following steps to confirm that the unit is now working properly:
1. Unplug the Base Unit power cable.
2. Turn on your mobile phone and check the number of bars.
3. Plug the power cable into the Base Unit.
4. Hold your mobile phone about 2 meters from the Base Unit and then turn it on. Wait up
to 1 minute for the mobile phone to register the signal coming from the Base Unit.
5. If the number of bars shows improvement, your zBoost® unit is working properly.
Wall Mounting the Base Unit
The Base Unit can also be easily mounted to a wall using the included mounting bracket
hardware. The Base Unit should be a minimum distance of 1-2 meters above the floor.
Perform the following steps to mount the Base Unit to a wall:
1. Remove the mounting bracket from the Base Unit by firmly spreading one of the tabs
outward from the base unit as illustrated in figure 8.
2. Fasten the mounting bracket to the wall using the included wall/ceiling anchors.
3. Snap the Base Unit into the mounting bracket.
Note
Mobile phone signal bars are approximate and vary from phone
to phone. The number of bars can fluctuate widely, depending on
the location of the phone, the position or angle of the phone,
weather, etc. Most mobile phone signal meters update every 6 to
10 seconds. An increase of only one bar typically indicates a 4x to
10x signal increase.
THE BEST INDICATOR OF SIGNAL STRENGTH IS THE ABILITY TO
RELIABLY PLACE AND RECEIVE CALLS.
Page | 11
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Figure 8: Wall Mounting the Base Unit
When your zBoost® system is in place and fully connected, you should walk throughout the
room and see that you are able to reliably place calls.
Remember, coverage varies based on outdoor signal level, building construction, and aerial
placement. Coverage in adjoining rooms (next to, above, or below) will be reduced due to
walls or ceiling/floors.
Should you desire to improve coverage, you may:
•Move the Base Unit and/or adjust the angle of the Base Unit Aerial.
•Move the Signal Aerial to a higher location in your attic or outside.
•Purchase a Signal Aerial Upgrade (see page v).
•Purchase a Base Unit Aerial Upgrade (see page v).
FIGURE 9: Coverage Area
Improving Your Coverage Area
Spread Mounting
Bracket tabs

12| Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Upon initial power-up of your zBoost®, the base unit light indicator should be solid green. This
signifies a normal condition at power up.
zBoost® Base Unit Light Indicators
Solid GREEN Normal condition at power up
Slowly Alternating
RED and GREEN
Base Unit is operating at reduced performance and
coverage due to improper setup. Increase distance
between Signal Aerial and base unit to achieve
maximum performance and coverage. If condition
persists after relocating Signal Aerial and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on setup.
Fast Flashing RED Indicates Insufficient distance between the Signal
Aerial and the Base Unit. The Base Unit is
operating at significantly reduced coverage.
Increase distance between Signal Aerial and the
Base Unit to achieve maximum performance and
coverage. Remove power for 10 seconds and
reconnect power after relocating the aerial. If
condition persists after relocating Signal Aerial or
Base Unit, contact Wi-Ex Customer Support for
additional information on setup.
Solid RED System is receiving signals from either the mobile
phone or the cell tower, which are too strong for
proper operation. This may be due to improper
setup or operation. The Base Unit is disabled.
Remove power for 10 seconds and reconnect
power to reset system. If the condition persists,
contact Wi-Ex Customer Support for additional
information on setup.
Fast Alternating
RED and GREEN
Followed by no light
Base Unit is disabled. Call Wi-Ex Customer Support.
Troubleshooting Your zBoost® System
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
YX520i Technical Specifications
Frequency 890-960 MHz
1710 -1880 MHz
Networks: GSM, GPRS, EDGE, HSDPA
Total Signal Gain: 50 dB (Adaptive) GSM900
50 dB (Adaptive) DCS
Signal Aerial Gain: 0dBi Dipole; F-Type Connector
Base Unit Aerial Gain: 0dBi whip; SMA male
Cable Loss: 5 dB (16 meters of 75Ω, 3000 MHz mini RG-59) GSM900
9 dB (16 meters of 75Ω, 3000 MHz mini RG-59) DCS
RF Output Power: 100 mW GSM900
100 mW DCS
Base Unit Weight: 15 oz.
Base Unit Size: 5” x 7” x 1”
AC Power Input: 100
–
240 VAC, 47
–
63Hz
DC Power Output: 3.7 VDC, 2.0 A
Operating Conditions: Indoor use only 5° to 40°C (40° to 105°F)
Coverage (open areas): 4-5 signal bars at roof aerial; 60’ diameter at 3-4 bars inside; 250 square
meters circle

13 | Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Upon initial power-up of your zBoost®, the base unit light indicator should be solid green. This
signifies a normal condition at power up.
zBoost® Base Unit Light Indicators
Solid GREEN Normal condition at power up
Slowly Alternating
RED and GREEN
Base Unit is operating at reduced performance and
coverage due to improper setup. Increase distance
between Signal Aerial and base unit to achieve
maximum performance and coverage. If condition
persists after relocating Signal Aerial and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on setup.
Fast Flashing RED Indicates Insufficient distance between the Signal
Aerial and the Base Unit. The Base Unit is
operating at significantly reduced coverage.
Increase distance between Signal Aerial and the
Base Unit to achieve maximum performance and
coverage. Remove power for 10 seconds and
reconnect power after relocating the aerial. If
condition persists after relocating Signal Aerial or
Base Unit, contact Wi-Ex Customer Support for
additional information on setup.
Solid RED System is receiving signals from either the mobile
phone or the cell tower, which are too strong for
proper operation. This may be due to improper
setup or operation. The Base Unit is disabled.
Remove power for 10 seconds and reconnect
power to reset system. If the condition persists,
contact Wi-Ex Customer Support for additional
information on setup.
Fast Alternating
RED and GREEN
Followed by no light
Base Unit is disabled. Call Wi-Ex Customer Support.
Troubleshooting Your zBoost® System
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ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
YX520i Technical Specifications
Frequency 890-960 MHz
1710 -1880 MHz
Networks: GSM, GPRS, EDGE, HSDPA
Total Signal Gain: 50 dB (Adaptive) GSM900
50 dB (Adaptive) DCS
Signal Aerial Gain: 0dBi Dipole; F-Type Connector
Base Unit Aerial Gain: 0dBi whip; SMA male
Cable Loss: 5 dB (16 meters of 75Ω, 3000 MHz mini RG-59) GSM900
9 dB (16 meters of 75Ω, 3000 MHz mini RG-59) DCS
RF Output Power: 100 mW GSM900
100 mW DCS
Base Unit Weight: 15 oz.
Base Unit Size: 5” x 7” x 1”
AC Power Input: 100 –240 VAC, 47 –63Hz
DC Power Output: 3.7 VDC, 2.0 A
Operating Conditions: Indoor use only 5° to 40°C (40° to 105°F)
Coverage (open areas): 4-5 signal bars at roof aerial; 60’ diameter at 3-4 bars inside; 250 square
meters circle

14| Page
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
For more FAQ’s, visit our website: www.Wi-Ex.com
What can I expect my mobile phone signal range and strength to be inside my home or
office?
The closer you are to the base, the stronger the signal. This will vary with different conditions.
Some of the conditions that will affect the improved coverage area are signal strength
outdoors, the type of building materials in the home, the placement of the unit and the
aerial’s proximity to mobile phone towers.
Your expectations should be that your indoor coverage will be improved. You will be able to
make calls where you couldn’t before. The degree of improvement will depend upon many
factors. The intent of zBoost® products are to bring outside coverage inside. If you want an
even stronger signal, consider a more powerful signal aerial or an internal directional aerial,
available for purchase at www.wpsantennas.com
Where should I place my zBoost® Base Unit to get the best coverage?
You should place your base unit where you need coverage the most. The base unit is the
component that amplifies the signal inside. The coverage is improved in a circular manner
from the base unit. The further you are away from the base unit, the weaker the signal. The
base unit could be placed in the family room, the basement, an office, a bedroom, a home
office or any other centralized location.
Note: if you place the Signal Aerial too close to the Base Unit, the system will shut down. The
signal light will blink red. This is a normal condition for this scenario. It means that you need to
ensure sufficient distance between the two aerials; otherwise, it will detect feedback (or
noise) and automatically shut down. Lack of sufficient vertical separation is usually the cause.
How do I know if I need a grounding kit and how do I install it?
Generally, we recommend the use of grounding kits in areas where the aerial is placed
outdoors at a high point above ground. The recommended method of grounding your aerial is
by attaching the grounding wire (provided with the grounding kit) to a cold water pipe or a
ground rod (see page v for grounding kit).
Why isn’t my mobile phone indicating more signal with more bars?
You may not observe that gain on your signal meter because of the signal spreading out from
the aerial. The increase in signal you will see depends upon:
•The level of signal at the Signal aerial (outdoor)
•The care of the aerial placement (1-2 meters away from metal, adequate aerial
separation [5-7 meters vertical recommended])
•The signal already present inside (related to building losses)
•The distance of your phone/device from the Base Unit (signal spreads or diminishes
rapidly with distance)
Frequently Asked Questions
Page | 16
ZBOOST® YX520 (INTERNATIONAL) USER GUIDE
Where is the best place to put my Wi-Ex Signal Aerial?
The Wi-Ex signal aerial should be placed at the highest point in or on your house in order to
receive the strongest signal. This location could be in the attic or on the roof. The placement of
the Signal Aerial is very important. It is best to place this in an un-obstructed area. If you
position it outside, place it vertically above the roofline, or, any other area round your home
that has the greatest signal strength.
Note: if you place the Signal Aerial too close to the Base Unit, the system will shut down (The
signal light will blink red). This is a normal condition for this scenario. It means that you need to
ensure that you have proper distance/separation between the two aerials; otherwise, it will
detect feedback (or noise) and will automatically shut down.
Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal?
zBoost® will not help your WiFi service. This unit is designed to work with mobile phones and
devices. The WiFi in your home or office operates on a different frequency.
Is your product available for international use?
The YX520i is the international model. Check the frequencies for a particular country for
compatibility. Check our website www.Wi-Ex.com for product availability.
Can I use my existing coaxial cable to set up my unit?
The coaxial must be a dedicated run between the aerial and the Base Unit and may not be
shared with another device. zBoost® is optimized by using the cable provided. If you have
special set up concerns, contact Wi-Ex Customer Service at 001-800-871-1612.
There are usually several mobile phones in use at one time in my home, will your product
boost all of our signals simultaneously?
The zBoost® YX520i Series is designed to cover multiple signals simultaneously and will allow
multiple users to operate at the same time.
Easiest Set-Up:
Place the Signal Aerial
inside, by a window
Better Performance:
Place the Signal Aerial
outside of a window
Best Performance:
Place the Signal Aerial in attic or
on the roof
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